India's Thriving Scam Industry: Before You Call Tech Support | Undercover Asia | CNA Documentary

[@dotdash8327]

I am an Indian living abroad and get these calls as well. I have lost my Indian accent so these scammers don't realize they are talking to another Indian. I play along for a few minutes acting like I am a gullible foreigner and out of nowhere loudly start cursing them and their parents in very filthy Hindi. They always hang up in panic. Hopefully I have traumatized atleast a few of these scammers into quitting their job.

[@davidmarjason4222]

Do you know what is scary about these Indian call centres… it’s due to the fact they tried to gather information from you first and then sell you a product next time they call you. I had talk to one of the Indian scammer in the past and gave him a fake name and address. 2 weeks later, a different number had called me and say. Are you John smith? I’m like no, but I’m also like how did you know because I had given the other guy that fake name and you are someone different. Scary world we are living in…

[@nikhilPUD01]

😂👍

[@meiyokelee8935]

Please carry on your good work as we don’t know the language, thanks😊

[@skbiswas]

Good work - Maa-Bahen kar do saalo ko !

[@caroconga]

I love it! 🤣🤣🤣

[@Its_a_me_WSA]

Much of the blame is also on the Indian govt for not taking this seriously

[@jackiepie7423]

the indian govt promotes it.

[@toesofleg]

Y would they mind. Taxes are coming.

[@pikachuthunderbolt3919]

Law and order are worse there even if any law would be enforced

[@ashishy]

Why would they care about victims who are not their citizens

[@CheeKiatTeo]

The government is aware. They all just get paid big generous bribes

[@Sam-81_98]

I am of Indian origin who is trying to establish a legit trade business in Australia. When I try calling in potential customers they think I am calling to scam them. These scammers have dented a serious blow to the community. Hope they rot.

[@Mahlercougar]

Unfortunately because the majority of the scammers are in India and have a strong accent, they have ruined your countries reputation when It comes to doing business. Nigerian scammers also. Im so sorry that this is affecting all the honest Indian people out there :( Its up to the ordinary people to do something about the Government and WHY the Government wont take stronger actions to eradicate it :(

[@m.g.540]

Thanks to the Indian scammer calls, I now know many insults in Hindi, I just love to string these scam beggars from India along for long as possible to waste their time and tie them up from scamming others, if it is an on Indian accent on the phone it is a scam, although these scam beggars try to sound like a American accent quite well, they do not understand many colloquialisms, so they are easy to weed out, they do not know they have been identified so i just feed them false information and when they catch on things get very entertaining,

[@PungiFungi]

Yes, the damage these scammers do go far beyond the people whom they scammed money from.

[@johnnybgood3909]

Unfortunately tge reputation of haveing terrible body odour is prevalent also.

[@Sam-81_98]

@@johnnybgood3909 johnny common you can do better than that.

[@sarfobaffoe]

This is a disgrace to India government for not trying hard to stop internet criminals.

[@shuenrong8511]

They are f useless

[@nutrition182]

You wonder if the local police are on the take?

[@Juve-vo3ie]

They are corrupt

[@pappico]

Indians should stay in their scam countries and stop invading Canada and Europe

[@parassingh9835]

the government is happy as long as they are receiving their cut in the name of Tax.

[@Xtjiggzs]

I got a call from an Indian call centre last week- I was asked to confirm my name- and I replied: S for Sugar, C for cat, A for alpha, M for Mike. The “call centre” staff screamed in shock SCAM! And immediately cut the call 😂

[@INSPIRE-BOND-jc5pw]

😂😂 good one

[@daishanc6621]

Funny

[@indiasuperclean6969]

SIR MY INDIA IS THE REAL SUPERPOWER NUMBER ONE🤗🇮🇳 WE HAVE THE BEST INFRASTRUCTURE AND HIGHSPEED RAIL 🤗🇮🇳 . THIS WHY IM SO LUCKY LIVE IN SUPER INDIA THE CLEANEST COUNTRY IN THE WORLD 🇮🇳🤗 , WE NEVER SCAM! WE GIVE RESPECT TO ALL WOMEN THEY CAN WALK SAFELY ALONE AT NIGHT AND WE HAVE CLEAN FOOD AND TOILET EVERYWHERE 🇮🇳🤗🚽, I KNOW MANY POOR PEOPLE JEALOUS WITH SUPER RICH INDIA 🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳

[@INSPIRE-BOND-jc5pw]

@@indiasuperclean6969 bhai yeh sarcasm tha kya 👀

[@zuuu7778]

all opposite@@indiasuperclean6969

[@QuintessentialFlyer734]

The way that lady convinced herself she was not a criminal just because she convinced someone to give her the money instead of stealing it like a pickpocket... the mental gymnastics people go through to rationalize what they do and convince themselves they are 'better' than others. I think it comes from a deep sense of guilt and discomfort she is trying hard to suppress.

[@ethanf.6848]

What goes round comes round. The deep sense of guilt is the beginning of the karmic process. This Indian lady and her compatriots should find out more what it means.

[@joannajones8533]

I was SO ANNOYED With her!!

[@mazharul]

Feel sorry for her husband if she has one or manages to find one

[@ayambo3281]

She's no lady

[@dahbajanman7044]

I had to rescue my sister from one of these scams because she called a number on her computer that claimed to be Microsoft. Some times i wonder why people think Microsoft would contact them because Samsung won't contact you to fix your TV.

[@ebonypenguin2899]

Here in Australia, if we hear an Indian accent over the telephone, we straight up assume scam/scammer. It wouldn't surprise me if legitimate businesses in Australia try not to hire anyone of Indian heritage, just to get around that issue. So yeah, probably is damaging the Indian brand.

[@meekopal2369]

here in north america, anybody with indian features with a hard accent, immediately, I considered her/his as scammer.

[@hoosierbaddy3052]

@@meekopal2369 I look at them thinking about all the money Americans send to them for outsourcing call centers. Means that it’s not going into your social security, nope. Into Indian hands.

[@WorldwideTrainSpotter]

You guys are real buffoons. I mean, How can you jump to conclusion so quickly without checking the legitimacy of calls?

[@meekopal2369]

@@WorldwideTrainSpotter really? do I need to verify the legitimacy of the call when the caller himself identifies himself with a caucasian name and his accent is Indian?

[@WorldwideTrainSpotter]

@@meekopal2369 You guys have a habit of looking Asians down, get yourself out of colonial dilemma.

[@RebeccaSalgado]

These scammers are giving decent and hardworking Indians all over the world a bad name.

[@Colleen...O.Canada...]

If I have any business I must do with a call and a person with an Indian accent answers I immediately think of scammers. Many years ago when Bell Canada first outsourced their call centres, you could choose the French language and get a Canadian. (You would apologize for selecting the incorrect language choice, the mostly bilingual French person would end up helping but then it was more about the Bell eliminating Canadian jobs for the less expensive Indian people)

[@RedSoulful]

A few years ago, when I heard the word "Kolkata", I used to think about Mother Teresa... now I can only think of scammers. Unfortunately, every time I get a call and hear an Indian accent, I immediately hang up. Sorry for the legitimate hard working people of India, but I don't want to take any chances.

[@RebeccaSalgado]

@@RedSoulful No kidding! Whenever my phone rings and if I hear an indian accent, I hang up the phone right away.

[@tarunmalik301]

There r almost no hard working Indians in the new generation Most of them want easy money n r willing to do the job to earn big bugs

[@morninglion27]

@@RedSoulful i would rather like kolkata to be related with scammers than that h03 i despise these scammers but even they are better than that poor excuse of a human being

[@suzy1407]

JIM BROWNING needs more recognition. That man has shut down a few call centers, saved victims, and is still fighting for all.

[@justgonnacomment]

Legend he is

[@sheebagr9702]

the title is misleading... the video is a scam... they brand Asia for scamming

[@sheebagr9702]

the person shown as sven seems to have a different name and he seems Indian. But they dont give him the credit in this video. This video is a scam playing victim card

[@sheebagr9702]

every technology has pros and cons .. like every trade

[@AKT1610]

As the video ended, the person said, you can never shut down the scam call cemter business, just the office. And offices get relocated. I think the main culprit here is the police and corruption.

[@kellywilliamson2187]

I just love that there are actually skilled anti-scam operatives working on consumer's behalf - good job people!

[@kellywilliamson2187]

Hey?

[@kellywilliamson2187]

@@johnglint5257 lol

[@marilynhudson5805]

Devil's Advocates 👹

[@CJ_SCAMS]

Hi I am the CJ from this video. Thanks so much for saying that!

[@kellywilliamson2187]

@@CJ_SCAMS thanks for your thoughtful and excellent service!

[@bnayyar5204]

It has gotten so bad in Australia. Australians see every Indian as a scammer in our community. It's the perception that so many elderly in our community have been scammed. It's shameful.

[@deannekliene2673]

To scam elderly is despicable and so disrespectful! It's bad enough to scam anyone much less a helpless person who is so honest they believe u......

[@someguyonyt2831]

Elderly people are easy to scam because the lack of technology knowledge. Their scamming methods are adapting everyday, so even younger people will still fall for their scam, it's sickening, honestly.

[@someguyonyt2831]

@@Ppepper92 They won't. I've heard that the police and politicians are also in on this. So many corruptions in India, it's pretty crazy. The country is a sh*thole as well. You either rich as f**k or poor as f**k, it's pretty sad.

[@bendover-bz4bc]

Being Indian i don't blame them at all. It's a survival tactics at basic human instinct. If purple guy stabbed my twice I will be suspecting purple guy too. Hope this whole mess clears out soon but i guess the Indian government is deliberately not doing anything because they think this is also some type of income for india since dollar is very valuable and maybe the government is also getting a cut from this that's why they aren't doing anything

[@jeanbrouwers]

Well when I was in Thailand, even there the Indian people tried to scam me in the shops. I do understand this.

[@TheBestCat1290]

Scary thing is that in the UK, big companies like Argos and Vodaphone and Three mobile and even Aldi etc have call centres in India as it is cheap. Every time I ring up customer service and hear that accent, I am worried that it might be a scam. It's scary

[@morninglion27]

customer service number provided by the official site is the only trusted source dont ever use any random number given online getting scammed out of a few bucks would be like a slap on the wrist in many cases

[@cynicaldudeMe]

@@morninglion27 i still don't see, and can't believe, how people get tricked by these scammers..... even my teen kids wouldn't be this stupid. these scammers are definitely arseholes, but i'm sorry to say, the people who get tricked are just stupid.

[@kayllenstarships9009]

Most of people who are getting scammed are old with people with dementia and alzheimer and youngsters who believe this are gullible​@@cynicaldudeMe

[@wiliwalagordon6956]

@@cynicaldudeMesometimes they got your personal information to make you to trust them… There was a time a scammer called me, with a thick Indian accent (I can’t really understand them cause of the accent) but I am able to tell that guy did know my full name and dob. At first, I thought he was really from Three UK (he claims to be a staff from Three UK), he asked am I XXX, I said yes, he proceed to say my full name and my dob to make sure it’s me. And told me I owe them a bunch of money, claiming I didn’t pay my bill. As I barely understand what he was talking about, I asked him would he mind just spell out the words he wanted to say 😂 then he hanged up on me. Called the real Three UK, and confirmed the phone number he used to call me isn’t from Three UK.

[@yks6989]

These companies should recruit the Malaysians because they speak better English than the Indians, are more polite and are paid no more than the Indians! Malaya was colonised by the British for 133 years. Every Malaysian speak excellent English with an English accent.

[@patriciareilly530]

I'm 80 years old and love to scam bait. I kept the fake IRS agent on the phone for two and a half hours, really kept him pumped up until the last couple of minutes when I started saying goofy things and he knew he was being had. I could hear the disappointment in his voice. Sweet.

[@Linda_Hio]

BRAVO keep up the good work. These thieving B stewards deserve everything they get, except other peoples money

[@princesstya203]

😂 nice

[@micbavo]

😄 Love it!

[@vishalmore7154]

Pattie they will start abusing you cursing you. They are not raised by good family.

[@racheljennings8548]

Good on ya mate

[@lexlayabout5757]

The Indian government is content to see this industry thriving, bringing in foreign currency, and giving employment.

[@mk8467]

ru sure about that information or ru making this info up?

[@lettucesalad3560]

@@mk8467 Why don't they shut them down then? Watch channels like Jim Browning, Indian police refuse to shut down the scam call centers, even when given all the evidence.

[@rajmohan5614]

😏😏

[@dh5549]

They are most likely involved as well.

[@dh5549]

@@mk8467 They fact that they are aware of the situation as well as the police but they are doing nothing to shut it down. We all know how corrupt Indian officials and law enforcement. Constantly taking bribes. That's why India has such poor infrastructure.

[@yutopoulosx]

I live in Australia and get these scam calls often. The best way to stop these scams is to hang up the phone the moment you hear an Indian accent on the other end.

[@redline6281]

Good advice thanks

[@redline6281]

They always also use western names for first and last witch is unbelievable

[@Denise-bcg]

Yup. That's what I do. This has had such traumatic effect on me that I never get irritated when I speak accented legitimate customer service reps.

[@ThunderDragonRandy]

That, or if you have some time to spare, come up with ideas without out personal info to waste some of the scammers time to reduce number of victims being scammed by a few.

[@michaelxz1305]

If I lived in Australia I'd be more worried about non Indian scams.. Those ones really clean people out.. Run by call centers in south east Asia. Investment opportunities for instance.. Or Nigerian romance or other scams. If there's one "good" thing you can say about Indian scams.. Most of the time they are going for under 10k..thats not because they aren't greedy it's just because of the pragmatics of it.. Using gift cards for example naturally limits how much can be taken in one go.

[@supriyadas9935]

I am an Indian and I was scammed by Indians who posed as the HR recruiting me. I have lost more than 500$ in the scam. These scammers mostly work in New Delhi. I did not know any other way to report it, so I left it to Karma to do the job.

[@mariamaria2751]

I love how they all have American names lol like Jimmy. Robert ...rosy. they are aholes all of them. It's harassment. Especially when they call 25 times a day

[@a.w.3772]

Just curious, why would HR require $500 from you?

[@TT-re4ub]

SAAR DO NOT REEEEDEEEM

[@YD-uq5fi]

There is no such thing as Karma.

[@jackschmidt5001]

I’m sorry this happened to you.

[@katarina1852]

The female tech support scam worker who boasted she’s not a thief explaining she didn’t “steal the woman’s money” because the woman willing gave it to her is delusional and trying to rationalize her criminal behavior. She lied and manipulated a trusting person to pay money under false pretenses. That makes her worse than a garden variety thief, it makes her a liar and a thief. And the Indian government is guilty of duplicity with their weak, ineffective laws dealing with scammers. That’s probably by design. They aren’t that interested when their citizens are scamming foreigners or perhaps they are receiving bribes and happy to allow it to continue.

[@KittenBowl1]

I agree with your comments. I think these scam artists are delusional. It’s the mind of criminals really. The insane thing is America has enabled this. Do you remember Obama? He’s who changed immigration policies and made it easier for H1 visa for Indians. He is actually not very smart. He didn’t think enabling such corrupted people and country to latch on to the technologies of developed countries won’t have consequences. I’ve lived in India actually. Corruptions are rampant and officials are easily bribed. People don’t have great work ethics as you saw in this women being delusional. Imagine companies building up factories there, while they can’t even build toilets yet and infrastructure. I can guarantee you they will steal patents and cause havocs in the world like this. The problem with liberals is they don’t understand there are certain consequences when they break rules. Obama was never good and the current one sleepy Joe is even worse.

[@CS-uc2oh]

She is also worse because she's more likely to carry that behavior over to all of her relationships and ruin her life.

[@youmadbro3961]

Of course India government is in it too

[@Concerned_one]

That scammer will get what’s coming to her. One way or the other, karma will always bite back.

[@stariqa2]

These kind of massive operations can't go on without government approval.

[@pmhernane3903]

Jim Browning, Kitboga, Pierogi and Trilogy... 🙌👏 You guys are doing awesome. This kind of industry must be really exposed. This is just unfair, it is very unfair for the victims and for legit Indians who do their jobs with all honesty.

[@fc7307]

Like the scam center consultant said, Kitboga and the others you mentioned can't stop them since they only waste the time of the small fry, or shut down one call center. They just disrupt the business but cannot stop it.

[@pmhernane3903]

@@fc7307 Yeah, that's very obvious. Preying in small fries is way better than doing nothing at all. And atleast, they help disseminate information, and in that aspect they are doing the jobs that gov'ts can't.

[@taraspringall2703]

I'm glad these guys are trying to disrupt these businesses. Now the word is getting out. Australian news did a show on this a few weeks ago also. Hopefully these scamers will all get what they deserve.

[@techlife9853]

Jim Browning is a LEGEND !!!!!!!!

[@marykay8587]

@@taraspringall2703 yes I agree Canada also did a show on "marketplace: fraud fighters" trying to raise awareness on scams and how Jim Browning is affecting that

[@KayFabe87]

I get these calls semi-frequently and I love keeping them on the line for as long as possible acting as gullible as I can. It's just a drop in the bucket, but the more time they waste on people like me, the less time they get to victimize gullible people. They do seem to be getting more adept at figuring out when someone is on to them and they end the call. If I can waste 15 to 20 minutes of their time I consider it a small victory.

[@petesmitt]

I'd do the same but I just haven't got the time to waste playing with scammers.

[@jacpratt8608]

Yes, when I've got the time I do too. But the fun is going out of it because they are getting more awake to us scammer scammers! I say nothing, wait for them to speak first. They often hang up first.

[@elizabethanthony3916]

@@petesmitt You don't need time, I had a scammer ask for me by name, I pretended to be my daughter and said I would go get " her" then I just left the phone while I fed my cats and made a cup of tea! Of course he gave up in the end but in the meantime life went on as usual for me. Very satisfying.😊

[@jeanlind7540]

Me too

[@joywalker4918]

I do it to sometimes these people are disgusting one told me once that the police was on the way to arrest me it's messed up how our elderly fall for it I wish we could do something about it their government is just as guilty as these people are they will pay for this one way or another I wish our elderly people wouldn't fall for these scams they will get what's coming to them..

[@andyj1884]

The solution to this issue is for major tech companies to cancel their contracts with all call centers in India and move operations elsewhere. This would clearly indicate that individuals with Indian accents in these roles were the scammers.

[@falcon7036]

Although it sounds like a great idea , it doesn't work , in the beginning it's said this industry is 48$ and 1$ in India shifting into another country does nothing but flourish these scams in that country

[@cierakitty]

My husband died 5 years ago, and he was cremated at his request. His ashes are in a neat box on the bookcase with personal items for now. This jerk called wanting to speak to Mr. John. I told him John could not come to the phone....he was resting in his box. This man went nuts on me "Is he being punished ? Held against his will ? Are you feeding him ?" I answered "No, No, and No" .

[@darrellmortensen9805]

Lol sorry about your loss though

[@Kristinapedia]

tHAT WAS funny but also... sorry for your loss. I'm sure your hubby would be laughing hysterically at that scammer.

[@cierakitty]

@@Kristinapedia He most likely was wherever he was lol It was in his will to be creamated...and I was to put his ashes on the bookcase so he could watch TV. OK...I did. Now, I have no idea if his face part or ass part is facing the TV. lol lol

[@LoriWood-su6oc]

You're a riot, lmao,​@cierakitty

[@Nerinav1985]

😮

[@soydelasfilipinas]

The audacity to live proudly while earning money scamming innocent people. 🙄

[@Kathakathan11]

You see it everywhere, very few people are saintly people

[@greenpoison9342]

The King of England.

[@dianebarnaby-watler6877]

85% of the calls are out of India. That is out of control. My Mom who is 93 years old gets these calls all the time. It is horrible what these people are doing. Something needs to be done.

[@toosexy7955]

When you get a call & hear a sink , HANG UP immediately, DO NOT ANSWER IF A NUMBER STARTS WITH A 9, DO NOT USE YOUR BANK CARD ON THE INTERNET, BUY YOU A VANILLA CARD FOR WHAT THE AMOUNT YOU SHOULD PAY, IF THEY GET THAT NUMBER THEY WILL GET "NOTHING"...!

[@rajooananth4719]

Call Modi and inform FBI

[@hhh8245]

@@rajooananth4719 modi is himself a scmr

[@songoku3716]

@@rajooananth4719 you have phone number of modi?

[@CenlaSelfDefenseConcepts]

@@rajooananth4719 how about we ban companies from using indian call centers? That way every time we hear and indian on the phone we will know it's a scam?

[@StellaAdler_]

I salute all the youtubers who turn ther cameras on, tell them their locations, names & when they start panicking, I feel immense joy. To me, the elderly & children are our most vulnerable members of society & to rob them blind of their savings, only an animal could do that. Their karma will certainly be severe cuz what the scammers are doing is gut wrenching. We need more youtube channels that uncover these scammers!

[@juliasimpson774]

Agreed

[@timesnavin]

People running these scams have lost their souls for money, and have fallen below the basic dignity expected from a human being. Most of their victims are retirees living on hard-earned limited money they worked for their entire lives and hoped to use during their last years. After losing this money some have to go back to work at the age of 70, 80, and even more and sometimes just go hungry, suffer, depressed, and die in pain. The system in the US is merciless if you don't have money so these people can't even imagine what they are doing to their victims in reality. I feel the government of India needs to wake up and create a task force to stop this. These fellow Indians must be making themselves and their parents proud by doing these heinous crimes against humanity and bringing shame to our nation...

[@Brancaalice]

They dont lost their retirement check, many 70 years old work because they can, of course sick people can't work but hearth people, can, retired because they want. Scammer dont get their pay check. Most old people are well educated, why they have be stupid to fall in scam? I understand people that use medication of drugs, but a health people is not like.

[@riturajborah382]

Fellow Indians, can't we bring the attention of indian govt. or ministry of external affairs through twitter? This reputation is costing us a lot in business opprtunities and worldwide legitimacy of our credentials. We must stop these scammers and bring them to justice in front of the world.

[@tangt4860]

You've nailed a very good point. Indian nationals and especially the moral well educated ones need to put a stop to these bad apples and destroy them from they destroy the reputation of the country totally There are many good Indians but often badly suffocated by those rich powerful crooks exactly as portrayed in Bollywood movies.

[@sharky8534]

😂😂😂

[@riturajborah382]

@@sharky8534 Seems like we have scammer here! ;) Hi !

[@sharky8534]

@@riturajborah382 you’re just upset everyone can see the real India is all.

[@riturajborah382]

@@sharky8534 huh..Who cares what they see. I am thinking of our business. Especially, when it comes to westerns with a history of trading humans as slaves, we should not be too hard on our morality. Even these scammers are stealing peanuts as compared to what brits looted our of India. Still shows in the british museum with pride.

[@godzillamothra5983]

Indian gov will never take this seriously until it affect their bottom line, like the loss of IT businesses in foreign market.

[@ragas2845]

@@utsavkaushal_ What's so funny man! And what's so naive about his comment? You sound like a politician's stooge.

[@lickalotlickalot2210]

The gov is actually part of the problem!

[@shehzaly4772]

For them it's supporting the economy

[@Bboi3294]

@@utsavkaushal_ indian scammer spotted 😏

[@indiancowpissdrinker7151]

bob and vejeen

[@acidPen0615]

Indians are making a good name for India keep it up

[@StinkyIndianStudent]

🤣🤣🤣🤣🤣

[@nylorcovet3145]

Good point, but hard to care when the executives get their share of the profits.

[@julia2k8]

WOW VERY DANGEROUS SIR 😠😠 BUT SIR MY INDIA IS THE REAL SUPERPOWER 🤗🇮🇳 WE HAVE THE BEST INFRASTRUCTURE AND HIGHSPEED RAIL 🤗🇮🇳 THIS WHY IM SO LUCKY LIVE IN SUPER INDIA THE CLEANEST COUNTRY IN THE WORLD 🇮🇳🤗 , WE NEVER SCAM! WE GIVE RESPECT TO ALL WOMEN THEY CAN WALK SAFELY ALONE AT NIGHT AND WE HAVE CLEAN FOOD AND TOILET EVERYWHERE 🇮🇳🤗🚽, I KNOW MANY POOR PEOPLE JEALOUS WITH SUPER RICH INDIA 🤗🇮🇳🤗🇮🇳🤗🇮🇳 INDIA SUPER CLEAN

[@StinkyIndianStudent]

@@julia2k8 India is known all over the world for being a dirty ,stinky ,country full of rapes abd scammers ..if it was so great there ..why do indians all leave to go to Western countries,europe or middle east🤷‍♂️

[@WestbrickFansGotNoBrains]

​@@julia2k8 oh shut up curry

[@teampunk1356]

I apologize to all the people on behalf of these scammers, honestly speaking these scam calls are a daily headache for us indians as well..it's really a big embarrassment to see my country's image being destroyed due to such scam centers, I hope the government looks into this matter and takes the most appropriate actions needed...

[@rishabhchaudhary3918]

Govt. can't do anything, they are scammers they are indeed more intelligent than lawmakers...they run a fake shell company and run scam under it There is no way to legally stop them until you catch them doing the scam LIVE

[@Nituninu]

Your brother works for a scam center isn't that true??

[@bazle64]

India full of scammers but no toilets

[@NetITGeeks]

I am not Indian but I think no Indian person should apologize for theses criminals. It is not the fault of Indian people that these scammers are hurting the outlook of India. It is not the fault of the Indian people.

[@toddclean547]

Then you need to put pressure on law enforcement. This does make India look like criminals. America is sick of you. DO SOMETHING!

[@blackhorseteck8381]

What is done to these vulnerable people is disgusting! I was born and raised in North Africa, been through a Civil War, but never thought about doing this for money. I was raised with values and boundaries that I can't cross.

[@mk-ou5si]

Are there no corrupt scamsters in africa?

[@blackhorseteck8381]

@@mk-ou5si What does that have to do with my statement?

[@petesmitt]

@@mk-ou5si of course there are.. Nigeria is famous for scammers but that is immaterial to his comment.

[@mk-ou5si]

@@blackhorseteck8381 it has. Answer it.

[@blackhorseteck8381]

@@mk-ou5si Who the F*ck you think you are? :D

[@eveFlower101]

17:49 ugh what horrible set of values, she convinces herself that she’s not a thief just because she’s not stealing purses and she has the nerve to call herself “extremely talented”. It’s THEFT. The fact that doesn’t feel bad about harming others, speaks volumes about her morals.

[@colico14]

That woman is delusional. In reality, she's likely a very average, even mediocre scammer and a fraudulent, lowlife criminal. "Talent" is something reserved for people with extraordinary abilities and skills. There are many, many, many more organized criminals just like her. I don't know who you think you're fooling, lady. Yourself, perhaps.

[@Katarina23]

She said 'cyber crime' at one point. She knows its a crime. She's just acting innocent

[@stpatstablet0652]

Karma's going to bite her in the ass! Sooner rather than later I pray!!

[@MTVlogs-j6v]

She is not talented, she thinks that she's special but she's not. just an idiot trying to convince herself she is not doing anything wrong, LOL

[@Ireal_ak]

What can you expect from a bitch

[@Yellowstone1979]

What worse some Indian authority get involved with these scam centre for easy money. Shame on you Indian gov.

[@arreola891]

Victoria the scammer lady is something else. She knows deep down, she is doing something morally wrong. She's trying to justify her actions with ridiculous excuses, just so she can sleep at night. Sven is right about the fact that, sadly, these people are giving India a bad name. He seems to be trying to improve his country's reputation and I hope he succeeds. I used to work for Kaiser Permanente call center in California and I remember years ago, our call center having these Indian people come in, by the dozens, to train them and then they would leave after the training. We were probably training scammers. Lol🤦‍♀️

[@2degucitas]

Most likely. Very sad.

[@louistournas120]

Sounds like you were training your replacement. I don't think they were scammers. At IBM, about 10 y ago, our 2 Team leaders were sent to Egypt to train them for 2 months. Then, 2 major contracts were transferred to Egypt. so the team shrunk. When you setup shop in foreign countries, it costs less. It is magic money.

[@monica1811]

@@andreaplaysguitar the “lol” about training scammers unknowingly was not a “funny“ laugh.. more like a “wow, we were clueless at the time we trained them“, or naïve to where the training would lead. I do not think they feel it is funny at all.

[@vivekrbs]

So ashamed of my country. It has had a moral degradation for quite a while now. What a lowlife that victoria is . Most likely comes from working class background where the family has a similar attitude.I have dealt with this kind of scum all my life. What can we do. we are doomed

[@arreola891]

@@louistournas120 You might be right. Thankfully, I don't work for Kaiser anymore. They're super "woke" now. 🙄

[@gauravsinghtanwer9322]

As a tax-paying and law-abiding INDIAN citizen; I apologize to all the victims of this scammers. They are real disgrace to this country and maligning the image of entire country.

[@andyc9902]

Makes my Blood boil. I stay and study in Kolkata

[@hasrataulakh]

@@andyc9902 why are people doing these scams? Due to poverty.......Who looted them and made them poor? The people who are getting scammed.....its the indian concept of KARMA

[@Bytheirfruitsshall]

@@hasrataulakh Listen you clipboard dumping Queen. The eldery vulnerable people who are being scammed have nothing to do with piratical multinational companies or bribed to look the other way, Indian Politicians! You rationalise like a sociopathic sneak thief and that's not a compliment. "Oh l was poor" "Oh something something happened in history once it hurts my feels even tho l wasn't born then". Stop being such a cry baby, Oh l'm racist and hate all white people so l must steal from random old frail people. Thank goodness most decent lndians would want nothing to do with you and your weak ass pampered generation.

[@Bytheirfruitsshall]

@@andyc9902 Respect

[@tangt4860]

Apologising will not stop the scammers. Acting collectively to go after them will.

[@alexm566]

This is NOT "scamming", it is elderly abuse, PERIOD. All the victims are elderly.

[@shermanpeabody6102]

it's both

[@heenanyou]

Who cares what you call it.

[@alexm566]

@@heenanyou apparently you, hence the comment

[@kantraxoikol6914]

you forgot stupid.

[@kevinmalone3210]

It doesn't matter what age you are, they will scam anyone they can.

[@ultimateoptimist5217]

This should be shown on mainstream media channels all around the world.

[@Raptorman0909]

The Indian government isn't doing much about this because it's money going to India. If we want to put a damper on these scams we need to hold the country accountable so that they are required to investigate and put these scam centers out of business. India needs to do this and soon or the world will have no choice but to sanction India.

[@kicksomeup6998]

India's kinda too big to be sanctioned for this. Start by sanctioning China for covid and then we'll talk lol.

[@strahnbrad3979]

that is why international banks are now making it harder for money from other countries to go to India. it is a good move

[@bhaiya6942]

You will be surprised that they Scam Indians in India more than any other countries......India have one of the Highest Cyber Crime rate

[@yasir134]

Oh no, that's bad for booming economy😂🤣🤣🤣 it's internet, so ain't gona happen mate

[@Raptorman0909]

@@yasir134 Internet scamming is a preventable crime but countries are just not interested in doing anything about it. And the reason they are not doing anything about it is that the scammers know who's palms to grease!

[@aprilshorty4094]

It amazes me how these scammers talk with such pride 😤 You never know what someone is going through lady had just found out that she had Cancer only to be scammed the very same day 🙄😒😤

[@techlife9853]

Disgusting .... they shud be jailed

[@chiranjibisahoo5408]

@@techlife9853 Jailed for scaming??Then who britain should be hanged for what they did in India just 80 years back..Whats the punishment for that 🤡

[@Diezel_Mike]

@@chiranjibisahoo5408 scammers don’t just target Britain.. They target The US and Canada who didn’t colonize India. So don’t use that excuse for justification

[@chiranjibisahoo5408]

@@Diezel_Mike Then your govt should educate people about financial literacy...U cant be so dumb 😭..

[@chiranjibisahoo5408]

@@Diezel_Mike But USA bombed many countries which it has nothing to do with..Instead of bombing small countries like syria,yemen,vietnam,afghanistan,iraq they should first educate their fellow citizen how to transact online securely😅.Though i dont support any scam but people blaminng India does not make any sense.

[@patidarinstitute]

Before ten years, I was also in search of job, one of my friend took me to his friend saying that he is going to open a call center and all i have to do is to make some calls at night, On the first day the person explained how make call and the percentage we get if the call turns into a success, I realized that to steal someone's money is a scam, the next day i did not go there and I am still proud of me on that decision.

[@misspad7282]

You did the right thing because you have a heart and soul.

[@Kathakathan11]

Thank god you were smart enough to understand it.

[@rockwithsable]

Honesty is very expensive gift don't expected from cheap people.... You have expensive gift.

[@patidarinstitute]

@@rockwithsable Indeed, I am happy to have it

[@patidarinstitute]

@@misspad7282 I do not have right to steal someones money

[@asiatic1976]

Never, never, never give your account number to someone over the phone or type in a website into your personal laptop/computer.

[@brianhench3192]

I have a rigorous policy on hanging up on any person with an Indian accent on the phone. I do not care if it is legit or not, it is better to be safe than sorry!

[@Redmanticore]

i live in a country with 99% of the people who have the same ethnicity as me. there is 0% chance another ethnic person needs to call me for official business. officials use their own electronic services and use letters. never call.

[@kantraxoikol6914]

which is why we won't even HIRE indian workers at a call center here...they just get hung up on

[@qtrhrse7]

I used to just hangup ,now I have loaded myself up with bogus SS numbers,faked credit card numbers and spoofed addresses and enjoy jerking them around until one of us has had enough.Its cheap entertainment and since I'm 73 years old and retired,I don't even have to use a voice changer. The main thing I never do is give them access to my real computer..

[@keriddunk1520]

They have learnt American accent

[@andrewlim9345]

As a victim of scam callers, this documentary resonated with me. Good to learn more about how these cold scammers work and the people fighting back. Good to learn about job scams where they pay people to do an interview and steal their money. Thanks for shedding light on the loopholes in Indian law that allows these scammers to get away. Need for transnational collaboration of law enforcement authorities and companies. Laws may need updating.

[@KARMANBIRUMAL]

Which state 🇮🇳 are you from my bro??

[@shehuyakubu3751]

Can I ask you something? Whats up with the unbelievable racism of Chinese and Asian folk in recent times? I swear before covid most Chinese and Asians were cool towards blacks. In business school two of my closest friends were Chinese, but now 99% of my encounter with Chinese and Asians here in the US are guaranteed to end up in an unfathomable display of disdain and hatred. When I walk by a Chinese male or female, especially female, she is bound to turn up her nose and even refuse to look my way. At least with Whites, there are a large section of their society who speak out against racism, with chinese/Asians the very few that do are 99% from the US/North America. What happened to you lot? Maybe its always been in y'all? And just that now that you have gained economic dominance you feel it is safe to show it? Im genuinely asking...

[@ReddyAlwaysReady]

Don’t you work for the Chinese Government Hacking Department?

[@KARMANBIRUMAL]

@@ReddyAlwaysReady no he is Indian.(Northeast) 🇮🇳 Not chainese 🇨🇳😷🤡🐷 He is Indian...

[@1233-f7h]

@@ReddyAlwaysReady He is from Singapore, Rajesh.

[@VitalMusic217]

Being poor doesn't justify scamming. This is not a social problem, this is a crime.

[@Marsconquered]

This is criminal activity and it needs to stop.

[@Nerinav1985]

Exactly 💯

[@AG-JustYourAverageGuy]

Why not both? When people are poor they are often forced to resort to crime for sustenance.

[@VitalMusic217]

@@AG-JustYourAverageGuy This criminals have honest poor neighbors that work honest hard jobs.

[@AG-JustYourAverageGuy]

@@VitalMusic217 Who btw don't get much for working honestly and hardly? I don't know if you have ever worked a blue collar job in India or anywhere but it's not FUN. The education system in India is completely broken and there is little to no hope of even capital formation for the poor. I am sick of people just blaming the individual and not pointing the blame at the govt. The individual and govt. are equally responsible. I would argue the govt is more responsible. Don't completely blame the individual, you can never know someone's plight.

[@dheerajreddy2302]

I once got the job in scam centre 8years ago I got to know about it on 2nd day I wanted to bust the owner so I continued working for another 2 more days meanwhile I took all the evidence and took it to police … the police came to office took some money from owner and showed me to the owner that it was me who provided the evidence … the owner slapped me and kicked me out of office 😢

[@murali-alive]

corruption

[@saviourofworld]

Never directly go to police these are some low life henchman of corrupt big shots directly youthful have went to concerned ministry

[@gloss1138]

at least you did the right thing buddy, be proud of yourself

[@Bruce-jv2yd]

I found in life.i live by best morals I can.most time bad things I found happen to bad people. So you did right thing and I think you will be blessed. Not really religious but seems like this happens to me.baddest of luck when down scammed cause last resort tried trust.but got taken.only to see something better to bail me out.😊

[@Sachinrohitfan]

Not only usa These scammers are looting innocent Indians who are new to tech We are frustrated

[@Reddylion]

True....... 5hese dogs deserve zero mercy.......cheats..........

[@kantraxoikol6914]

but not frustrated enough to ACT

[@amywalker7515]

When I was in college I took a small job through the university employment office to be an assistant to a couple who claimed the ran a small business. What they wanted me for was to be the fall person for insurance scams they were committing. I was to be the one inspecting their claims and signing that they were true and correct. The woman claimed to be blind due to some arc-welders blindness from driving in her car, but she was able to sit pouring over the fine print on those insurance policy documents by the hour. I lasted with them one whole day. Then I took another job as a waitress at a chain restaurant run as a franchise. No sooner than I got to my first shift, everyone I encountered said this couple hadn't paid anyone in months claiming they were having financial problems and that the money would be forthcoming. I turned them in because at that point I had nothing to lose. A few days later, they cleaned out the cash register, locked the doors and never returned. They were just stealing from the employees. You've got to be on top of things these days because the scams come in all sizes and flavors.

[@pikkon899]

It's most infuriating is that they keep calling the victims "customers" They know exactly what they are doing. They're stealing money from innocent people but still have the audacity to call victims "customers", even for those who have stopped scamming. It's disgusting.

[@Tirah5]

What do you want the scammer to address their victim as? Hi our next victim, how are you today?

[@pikkon899]

@@Tirah5 They're already admitting to scamming on camera. Why even bother with the facade at that point?

[@indiasuperclean6969]

SIR MY INDIA IS THE REAL SUPERPOWER NUMBER ONE🤗🇮🇳 WE HAVE THE BEST INFRASTRUCTURE AND HIGHSPEED RAIL 🤗🇮🇳 . THIS WHY IM SO LUCKY LIVE IN SUPER INDIA THE CLEANEST COUNTRY IN THE WORLD 🇮🇳🤗 , WE NEVER SCAM! WE GIVE RESPECT TO ALL WOMEN THEY CAN WALK SAFELY ALONE AT NIGHT AND WE HAVE CLEAN FOOD AND TOILET EVERYWHERE 🇮🇳🤗🚽, I KNOW MANY POOR PEOPLE JEALOUS WITH SUPER RICH INDIA 🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳

[@hollypebbles]

​@@indiasuperclean6969Don't forget that you have the world's best drivers and strictest rules of the road.

[@CS-uc2oh]

No different than yt people acting like slavery was employment...

[@generaluse2878]

The word "Karma" originated from India, yet its own people have no shame on its consequences.

[@somnathghosal6954]

Indians are becoming kamchod.

[@peaceful3250]

It isn't fair to blame all Indians. Some Indians are scam victims too and the majority aren't scammers.

[@sciencelearnremember]

How can governments and phone companies NOT stop this? If we're that vulnerable to a phone call, imagine the worse stuff that's possible!

[@Stillkicking24]

I think some may be 'reaping the benefits of it ' if you know what I mean, so there may be little concern with what a regular person goes through. At times, international pressure could be the only way action can be taken.

[@tangt4860]

Maybe they get a cut as well and just shrug their shoulders.

[@williamyoung9401]

Because they get a percentage of sales made by scammers. Companies don't care where the money comes from. Cash is cash. And sales tax knows no scam.

[@MaryAnnSweetAngel]

our indian government is swimming in money taken from innocent people who get scammed

[@kumral76]

it's not 'PHONE COMPANY ".. did you not see how they do it? it's a 'fake" number, that goes to THE SCAMMER and they hack into your computer!

[@debashishnag]

I've been approached by one of these companies for a work-from-home job, as a tech support representative but they didn't tell me the company name. I refused since the recruiter told me that I would be given another name and have to speak fluently in English but in an American accent. I've already been warned by my brother about these companies which used to scam people in America. A few months later, I got to know that they had been nabbed by the local police with 43 employees including the Boss.

[@shankarmadkekar8736]

One of the finest documentaries made by the CNA. Hope at least one of our government law makers sees this documentary and start waking up our government,

[@redindian8344]

While Indian media slavishly sings bhajans to Modi, the real life stories of Indians goes unnoticed. Thank you CNA 👍

[@bernadettetibazi7893]

Wow! Thank you to the scam baiters. Let's hope authorities support your efforts and innocent people can stop being robbed!

[@philipsutcliffe6014]

A lot of the problems with scammers are caused by internet media companies who do not provide adequate means for their subscribers to contact them and discuss their problems. Customers are kept on hold for excessive lengths of time and calls are often terminated without the customer actually speaking to a person, this causes them to go on the internet in search of other ways to fix their problems leaving them exposed to the scammers.

[@VelvetJazz]

VERY TRUE!

[@miryamamar9471]

That is because no one cares.

[@aritramanna]

Just as Leo Said this also shows the vulnerable side of American Society. How Lonely & Helpless the elderly people are there. They have no one to ask for basic advice.

[@user-yx2jm4oq3s]

Scammed Sympathiser. Indian uncles and grannies don't even know how to start a computer.

[@ebk304]

It’s a disgrace

[@selgoog8251]

Yeah so lonely seniors are watching scam baiter videos & expose's like this well done documentary. Great work & courage to those who helped pull the curtain back. Some how we still have to be positive. God help the compassionate & give them strength. Its a good idea to refuse to do any banking on a smart phone. The convenience is not worth the risk.

[@michelleayres5608]

There is somebody to call and talk to. If you call Amazon, they'll tell you it's a scam.

[@darrellmortensen9805]

Public libraries will answer your questions. They've brilliant people n teach free to learn about computers to scammers

[@MichelleMcCune-e7x]

How do these people live with themselves knowing that they made their money dishonesty??? And be happy like they are. Sickening.

[@apooru241]

When you see money coming honesty flies out of the window

[@Mr.Eminem]

Does Americans care how they earning and living money on the dead bodies of third country peoples?? Nope .. same goes to every nation... Stop trying to look noble when westerns lotted many countries and now are there where u live....how u people live with themselves eh

[@nathanp8247]

The most common thing scammers always say is "if the person/customer is dumb enough to be scammed they deserve it" Scammers don't care anything about honesty. I have seen scambaiters going to expose the scammers and the scammer starts whining about he has a family to feed while not thinking about the "customer" they try to take money away from.

[@precisiont5188]

The people who exposed those parasites the most are the heroes on KZbin.

[@elizabethanthony3916]

The most disgusting aspect to this is the callous lack of conscience or remorse about stealing from the elderly , for pocket money. 😠😡🤬 They are all despicable thieves without morals or ethics, Godless parasites all! I really hope karma is real because they are heaping up some very bad times for themselves!

[@shehzaly4772]

True

[@rosemaryedwards7239]

They don't treat their elderly very well. Why would they care about ours?

[@elizabethgrogan8553]

@Elizabeth Anthony What they don't realise is that people who are approaching 70 now, were introduced to computers in the 70's. By the 80's computers were the norm in most companies. The new elderly are far more IT astute than current adults. I started studying programming in the late 80's. It would be very difficult for somebody to scam me. The Indian call centres have tried constantly. I play along with them for as long as possible, just to delay their call to another possible victim. When my friends & I discuss this issue, we always say "Indian scammers". The result is that whilst I despise racism, I have noticed that I don't trust Indian store workers or anybody who calls me and has an Indian accent. One friend has changed Doctor because she lack trust in her previous Doctor who is Indian. These scammers are destroying their own people abroad.

[@parasitelights3158]

@@elizabethgrogan8553 That is called a wishful thinking but the reality is that nearly a third of the world's population does not own any form of computer technology and has never had access to the Internet. Over the years, the tendency is for this percentage to decrease, and by the end of the century it is very likely that it will have melted almost completely. Also, as time goes on, scammers and scams become more and more sophisticated. So the probability that the next two or three generations will be without a "job" is almost slim to none.

[@chrisw4672]

Being borne in India is already their greatest karma.

[@mangalGupta-tb1dg]

As a former employee for almost 4 hours (not even a day) of this scam industry can tell you what happen inside They have a whole process to groom you provide training coach you how to speak foreign accent i specifically remember trainer asking everyone to mug up all the state in usa with postal code I have seen employee having there actual name rahul to disguise himself as robert 😂😂 Anyway i understood that this is a scam office i wanted to leave asap but it was late at night and local train in mumbai starts after 4.30 am so i waited and as the clock hit 4 i left and never came back How i ended up that office? back story I was waiting for my joining letter in one of the tech giant since i was recently graduated staying home was boring i asked a frnd about job opportunity and he gave me the reference Anyway after i left i started teaching calculas mathematics in coaching institute for 12th grade(temporarily) and soon i got my joining letter and now i am a happily working as a developer. This happened with me back in 2017 long back This is my first comment on any youtube video.

[@Brin-e5v]

great expo. this is not a victimless crime. the victims are not large corporations but often vulnerable elderly individuals.

[@3D-Time]

Im so glad their are scambaiters that look out for victims. Unfortunately they can't save everyone but they save as many as they can. Whats crazy to me is how the scammers feel entitled to your money. Scammers can be extremely vulgar and nasty. I hope with more awareness people will hang up on these scammers and not give them any money.

[@आशीषसाहू-ख1ल]

And they can't basically, the scam industry exists as long as there are gullible idiots in a developed countries.

[@miguelbalisi9952]

"We never choose this thing." The guy said. Did somebody or a group of people carried you by force to put you in your desk to Scam North Americans and other westerners? You chose to do it. On the other hand, it is understandable that in India, hundreds of applicants vie for a couple of job openings. India compete with China on armaments and this costs billions of dollars, while there's a mine gold of deep-seated poverty all over India despite its progress eliminating some of them. Still, poverty in India is the hardest to eradicate.

[@modupeking2683]

😊

[@jennifervaughn1541]

Yeah, that’s the thing they feel entitled. Who do they think they are??

[@One.Zero.One101]

Law enforcement is really lagging behind in technology. If a scam advertisement happened on TV, the public, the police, and the congress will be all over it. But if the scam came from an email, text message, or fake website, it seems like the scammer is above the law and no one can do anything about it. It's the civilian vigilantes that have the passion and expertise to stop it.

[@Angryoldman50]

Once they change the definition of scamming to International terrorism and domestic terrorism it might get the attention it deserves.

[@Angryoldman50]

Americans are to the point of traveling inside India and seeking these guys out. Many have already. It seriously suggests that the corruption goes unchecked by authorities and they are taking bribes. Reminds me of the hold the cartels of Mexico have. Only , in Indias case they don't give to the poorest. The cartels of Mexico have more respect than Indian scammers. What India should concentrate on is the threat that Pakistan poses on them and China. If those scammers would put their knowledge to use for the nation they might become a stronger and better people instead of being Crooks and Liars. Scammers are disgusting. It's like taking an old lady's cane away. It's like denying some elderly person a wheelchair. It's rotten Behavior. It's Behavior that's going to get India unwanted attention. It's also very damaging to the institutions that America has come to rely on inside your nation. There's a reason the trust has been violated.

[@Angryoldman50]

It's a good thing I'm not in charge because they would find out what the Hellcat was. The only reason they do it it's because they are allowed to do it. Clearly not a soul inside India has any authority over what the scammers are doing. All I hear is excuse after excuse not to eliminate the situation. India is well within his power and right to take control of that situation with deadly force if necessary. We're not talking Small Change here, we're talking billions of dollars scammed from American citizens, gullible American citizens the scammers personal favorite. Another solution I would impose upon India is that America would place a tax on India and recuperate whatever the scammers take.

[@Angryoldman50]

Watch how fast something gets done about it then. Penalize India if they can't resolve the issue and if they need help resolving it please call for help. There are literally well over 100,000 people that could assist in removing these scammers from your Society. The most professional and ethical way possible.

[@laikanbarth]

Our government only cares if someone is stealing money from them. That’s why they are hiring 80,000 new IR S agents. They don’t care if people are stealing from you.

[@Grumpzzz]

I have a better idea than turn it to terrorism. “If it sounds like indian accent it’s a scam”

[@alkapandya774]

I totally agree that Indian government should take strict action against this. These crooked scammers are ruining India’ s reputation.

[@johnnyappleseed6823]

Thay already have.

[@amosicronery7730]

But it is because young people have been educated well, then they have nothing to work on which could bring income to them. What do you think will happen in such situation?

[@indeed8211]

only revealing that Indians are liars and cheats with no morals they cheat at everything in sports on partners my country they had to ban indian doctors from being hired because an investigation showed 1 in 3 were fake in india when they made cheating in tests illegal 80% of students did not show up a shameful people with no sense of honor or integrity

[@juandelacruz8414]

Not happening....haha ..their government also benefits from it .

[@pmb6667]

Their 'reputation' was already ruined long, LONG ago, with *millions of baby girls missing and killed* in favour of males/sons, and *gang-raping and murdering women.* Filled with corruption too, this scamming is just adding 'sprinkles' on top of an already-horrible cake.

[@siddhartharoy8880]

Finally an investigative video that shows all sides of it. Why these people have different sense of morality and join these centres. Why these scam business goes on and on. Unless there is govt pressure i'm afraid nothing will change

[@virginia644]

Whats really sad is that this is ruining the reputation of Indians to be hired in legitimate Tech companies. I work in recruiting and have seen first-hand that hiring managers for Customer Support and CS Engineering roles are more discriminatory against Indians. Not because they are less qualified than other job applicants (sometimes they are MORE qualified), but because they are seeing a high number of end-users hanging up on any support who have an Indian accent. Their customers will refuse to work with anyone who has an Indian accent and demand to speak with someone who doesn't, or the support calls will drag on much longer because people are afraid of being scammed they don't readily provide the details needed to diagnose issues and they'll deflect the conversation by demanding to know information about the support person instead - such as where they live in the US, what school they went to, who their manager is within the CS org, etc. So when hiring managers are considering if one candidate is going to efficiently resolve customer issues within their SLA's or if another candidate is going to end up lowering the entire departments turn-around times (even if it's not the candidates fault the end-user is discriminating against their accent) the hiring managers are more inclined to favor non-Indians.

[@virginia644]

​@Mr.Beant but most CSE's we've hired started their careers in CS or IT, so what is your point? Are you saying you don't think they are both affected by discrimination? And our CSE's don't design anything, maybe in other companies they do but not in ours.

[@virginia644]

@Mr.Beant the team I work on only recruits for Customer Support Engineers btw, I don't personally recruit for any other kind of Engineer if that helps to clarify

[@tony4887]

@@virginia644 It not fair that Company wanted to exploits poor countries for cheap labour.The Indian are just playing along and it.

[@windows5672]

If you ever see an Indian on a phone talking to someone call the police it's a scam

[@mdas5990]

Non-Indian hiring will not solve the problem, People in USA can not have everything. It does not matter where outsourcing industry goes; this problem will move along with it. Only way to solve this problem is to shift your focus from cheap operations to responsible operation. Companies in USA or Europe should set responsible salary parameters for call centers/tech support. It is very easy to resolve this issue in india, you need to ask for "form-16 and ITR report" of every employee in order to ensure that only genuine call centers survive and can get work from your company.

[@Vicky-by2hq]

I live by this rule. Anytime ANYONE calls and asks me to confirm personal details I politely tell them I feel more comfortable calling back the company they claim to represent to the phone I have of that company. I can answer “yes” of they provide the details but once they want ME to provide it, it’s a big red flag.

[@docfabz]

Sometimes confirming information could be suspicious too so be weary if someone is contacting you for something you did not originally request

[@same5952]

I don't answer my phone and let them leave a voicemail. If it's legit they'll leave a msg and I can call them back. Otherwise, I don't bother.

[@denize9606]

It is not only because of "poverty or inequity or injustice" that various kinds of scamming is happening around the world... As long as there are people without "conscience and empathy" they can always find a way to scam people... 😞 So sad...

[@indiasuperclean6969]

SIR MY INDIA IS THE REAL SUPERPOWER NUMBER ONE🤗🇮🇳 WE HAVE THE BEST INFRASTRUCTURE AND HIGHSPEED RAIL 🤗🇮🇳 . THIS WHY IM SO LUCKY LIVE IN SUPER INDIA THE CLEANEST COUNTRY IN THE WORLD 🇮🇳🤗 , WE NEVER SCAM! WE GIVE RESPECT TO ALL WOMEN THEY CAN WALK SAFELY ALONE AT NIGHT AND WE HAVE CLEAN FOOD AND TOILET EVERYWHERE 🇮🇳🤗🚽, I KNOW MANY POOR PEOPLE JEALOUS WITH SUPER RICH INDIA 🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗

[@NativeVsColonial]

@@indiasuperclean6969 Lol Pakistani, get a life.

[@shaneshaney5860]

Absolutely true.

[@Ubermichello72]

​@@indiasuperclean6969you've got to be a troll because absolutely none of what you posted is true. You come from a country of poverty and filth, you got rampant disease and corruption, zero infrastructure and you people crap outside in public everywhere! The whole country is one big cesspool. And don't kid yourself, America is the one and only super power!

[@shwarma]

Exactly. This guy for example didn't stop at "overcoming poverty". He kept going, and is helping others to do the same. The intention was never to overcome poverty, he wants to manipulate and get rich. Who knows if he ever even experienced poverty.

[@TheSridharsp]

I am an Indian, I am getting lots of calls from our Indian scammers.

[@aisinGioroPon]

Thats just your relative ringing you up for more curry

[@ahmadmustaffar834]

Should be a compulsory viewing for seniors so they will get informed, and deprive these scammers out of their niche market

[@robb5828]

smart thinking,but i haven't seen a single ad on tv about it......i think an AD on TV cand change some things

[@mr.meowgi9444]

@@robb5828 Yes definitely. That’s how the Indian government does. And the people are wiser for it. They air ads on TV, public service announcements on the radio, hold seminars, and even send messages from verified government numbers to your phone to remind you of the new and updated ways you could be scammed

[@kevinmalone3210]

For anyone really, because even younger people can get scammed.

[@Lewdacris916]

ive heard of senior living centers showing these kind of videos.

[@pabulumm]

The mentally disabled get scammed as well and there's not much you can do to help \them, the ones I know are too trusting and will fall for it even with warnings...

[@beckyd712]

Thank goodness for those who are taking these scammers down. These scammers are a scourge on humanity. Blessings to all who work against the scammers!

[@campshortclip]

They aren't really. They may troll them at best!

[@JayandLisa]

I wish nothing but horrible things for these scammers

[@pitbull1026]

Inbred scamming pigs. That's all they know. Heartless and souless animals doomed to hell and well deserved. They were born in a place that resembles hell and will die in the same place. Good.

[@Winner5zero4]

They’re poor in India, they’re already in hell 😆

[@Emlane09]

When l get an Indian bank teller, I always have money stolen … avoid them at your banks

[@makadoxvsdk9530]

if your wish come true then India will loose a lot of GDP

[@sarnathkerala8160]

New slave masters

[@sonampalmo3578]

The minute I hear..."My name is Joe..."slathered in Masala sauce, I give them a hard time. Time span of the call is no more than 5 seconds.

[@mythologicalmainstay5029]

Racist much!?

[@DodgyDaveGTX]

I've always suffered from social anxiety - especially with telephone communication. Lately, I've begun to welcome these shady phonecalls, as a way of working on my communication skills

[@Zireaelgaming]

I like that idea, i might try it as well.

[@Turnpost2552]

Dont!!!!!!!!!!!! They willl screw you eventuallly!!!!!

[@phantomkate6]

Now that's making lemonade from lemons!

[@MaryLopez-bv7ks]

🙄😆😂

[@julia2k8]

WOW VERY DANGEROUS SIR 😠😠 BUT SIR MY INDIA IS THE REAL SUPERPOWER 🤗🇮🇳 WE HAVE THE BEST INFRASTRUCTURE AND HIGHSPEED RAIL 🤗🇮🇳 THIS WHY IM SO LUCKY LIVE IN SUPER INDIA THE CLEANEST COUNTRY IN THE WORLD 🇮🇳🤗 , WE NEVER SCAM! WE GIVE RESPECT TO ALL WOMEN THEY CAN WALK SAFELY ALONE AT NIGHT AND WE HAVE CLEAN FOOD AND TOILET EVERYWHERE 🇮🇳🤗🚽, I KNOW MANY POOR PEOPLE JEALOUS WITH SUPER RICH INDIA 🤗🇮🇳🤗🇮🇳🤗🇮🇳 INDIA SUPER CLEAN

[@Amro_spective]

Sven is doing a nobel work ! Need more indians like him also kudos to scammer payback , jim browning and more😊

[@MrLTiger]

that's a clearly fake name

[@Freestyle80]

@@MrLTigerjust like your youtube username whats your point? You want him to expose his identity?

[@michealfaulkner8870]

I've found out when you tell them you've did order the phone, it throws them completely off their game. Tell them that you did order the phone, and that you want a tracking number. It drives them crazy.

[@vishalmore7154]

NO just speak a good and fast english. This scammers only knows basic english. Once you speak difficult words they will hung up.

[@suryakant6357]

😂😂😂

[@Bytheirfruitsshall]

I always answer my phone with "how can l help you?" now, Scammers ring off, 😂😂😂 (my friends know to message me)

[@GraceDollesin]

Someone called me two days ago about my banking. He has an Indian accent and while he was talking , I hung up on him.😂😂😂 I’m in Canada.

[@VandaPietrantonio]

I was almost scammed. There were many red flags that I ignored.

[@Bruce-jv2yd]

I like Indian food and culture.but I been scammed so much.i truly feel scared when I even talk to any Indian to help me. Please make laws in your country to prosecute these criminals. Make your view as positive people.

[@Bruce-jv2yd]

​@@VandaPietrantoniome to.come from time where we trusted a handshake.

[@JenniferBaker-c4h]

I hear the Indian Immigrants are Shitting on the Beaches?

[@kabirjoshi9326]

I hope mainstream media takes this issue up. That way Indian authorities will be forced to do better

[@ajrockinshockin2893]

I get numerous spam calls telling me my Amazon account has been charged. It's always an Indian voice on the other end. Funny thing is, I've never had an Amazon account 😅 😂 🤣 All of the Indian people that I have personally met and come to know are hard working, very intelligent and downright sincere. This type of stuff reflects badly for those that have worked so hard .

[@sheilaboston7051]

I've had four calls in the last 10 days (recorded voice) telling me that my Amazon Prime a/c will be auto-charged for renewal. Like you, I don't have an Amazon account! 🤣🤣

[@hockchong3700]

Thank you CNA Insider for making this video to warn people of these high tech scams. Now that I reflected on the security packages I paid in the past I am now aware that I have long been scammed innumerable number of time without even realizing them. Now I will definitely not allow anyone to take control of my laptop to check on my information. I hope many people would see your video and be alerted of these IT scams around the world.

[@johnglint5257]

Hey how are you doing?

[@tangt4860]

But what is the use when we in Singapore keep getting such calls daily and even till recently Singaporeans are losing huge sums of money just at the touch of an innocent looking button. If the government cannot even defend the country against scammers in times of peace, how less capable are they in times of war.

[@carmenbryant466]

These people have such thick accents I can't believe those on the other end don't recognize this.

[@kira.light22]

As someone who works for a legitimate call center. I'll have been receiving calls where the customer cries over the phone begging to get his money back. It's really heartbreaking, and as much as you'd like to return the full amount sometimes the only option you can give is protecting their account to make sure it won't happen again. It's really sad

[@voctur]

I kinda know that feeling. I work on the call center of a real state company, and a co-worker got contacted via email by a man who fell for a scam. He wanted to surprise his family by finding them a home, but instead he got scammed and lost a huge amount of money and didn't know how to tell his family what just happened, and to make it worse his family's situation was bad and they couldn't afford to lose all that money. She broke down crying because she knew that there was little to nothing we could do to help that man

[@rzum81]

I work at a bank and unfortunately we have a lot of older clients fall for scams. We unfortunately can’t do much on getting their money back especially if they agreed or authorized sending it.

[@vampoftrance]

I worked in a call room for two weeks in Boca Raton, Florida. I noticed the customer service lines didn't have anybody to answer it. So one day I talked to the customer who called she said that she was ripped off. My boss, Lenny had an excuse. So, I counted the money we received each week and realized no one gets anything when they send money! Haha even we offer send you a envelope to deposit and send to us! I asked for a raise. I also asked do you want me to be the customer service rep? I asked them to let me go, because I wanted to talk to the FTC. So, yes they were arrested immediately. I didn't want this sort of business in my neighborhood. It makes for bad business for our whole Stock brokers and banks.

[@dh5549]

@@rzum81 But this is what I don't understand, the banks know after the fact it was a scam but you do nothing. However I know if fact the bank can recall debit transactions online. So you have the ability to recall the funds but you refuse? Explain that to me?

[@Dirty.Delicate]

@@dh5549 It will be handed over to a 3rd party for investigations/disputes company to investigate the matter and it would take 14 business days for the result but there is no guarantee.

[@gayathri8234]

Great work CNA.. thank you very much for showing us the true side of these call centers 👍

[@alainportant6412]

please ban all indians from your channel, they are defending the scammers in the comment section

[@markanthony2973]

It's so sad mostly it's elderly customers who suffers. It's heart breaking to hear their stories. Everytime they call the bank it's too late to cancel it. Scammers know the loopholes of the bank policies. I just hope they get the karma that they deserve.

[@kevinmalone3210]

How do you know it's just elderly people? The guy who said this may have just said it to throw you off. They will scam anyone they can.

[@deboraballes9044]

@@kevinmalone3210 yes but they target the elderly because they aren't as tech savvy, they are more trusting and generally scared of extra charges or mistakes on their bills. That fear makes them more vulnerable.

[@prajwalbharambe343]

Nah. Racist Anglo thieves deserve this

[@prajwalbharambe343]

Nah. Racist Anglo thieves deserves this.

[@anon21qwerty17]

@@vsr3777 lol, karma is even copied from buddhism. hinduism is 80% or more, copied from buddhism. the copied and theft religion. what more do you expect? same can be said about christianity and islam, copied from judaism

[@TheSachingm]

This is really an AMAZING documentary - it didnt just want to sensationalize the problem but almost went all the way to the root cause of the problem - that the scammers are often themselves victims of a broken system in india that grooms them to not view injustice as a problem - but just a situation to step out of.

[@moinuddinmohammed4843]

They have office buildings, cubes and hiring people in the same way as corporates. Wow. It looks like it’s legal in India.

[@nikhilPUD01]

Yeah just to scam you.

[@the80386]

it is de facto legal because it brings big money that is used to pay off the authorities. india is rife with corruption

[@marilynhudson5805]

Not for long just watch the next 6 months AARP is also a big part working with FBI going after Senior financial and Emotional abuse.

[@olahuuber78]

Most of them are rented

[@citysuburbinc]

The accent of Indian scammer trying to be American is hilarious 😂

[@robinwilliamsdouble5009]

India was a British colony for a number of years. Why don't they speak with a British accent like other former British colonies? Their English accent is horrible. It's very laughable.

[@Cleifairy]

@@robinwilliamsdouble5009It’s the most disgusting accent I’ve ever heard tbh.

[@itsme1719]

​@robinwilliamsdouble5009 First, it's not their first language so they will have the Indian accent. Second they do have a British accent, it's just combined with their first language. If you can hear it then that's your problem 🫠

[@hadassah179]

they need to work on their american accent game. that was no where near alabama.

[@robinwilliamsdouble5009]

@itsme1719 wrote; "if you (I) can hear it, then that's my problem? " It's not my problem. You make no sense.

[@dforsman4203]

As a former IT worker in the states a big thank you for this informative documentary. I am now retired and every few days I get some of this crap thrown at me. However unlike many people here I know enough not to fall for any of it. I make it a practice to not give out my mobile phone number unless I know to whom it is going and I keep several email addresses including one that is just junk, which I give out when I don't want to be contacted. I did get a laugh from one Indian who mentioned bad accents. My favorite one was when I asked to who was speaking with and he says "Karl" so I ask "Karl" where he is from and he says Texas yeah, right! LOL But seriously great job on this I sure hope more people in the states take the time to view this as it could save a lot of money and heartbreak.

[@c.a.greene8395]

I had one guy tell me he was from my hometown! ( I live 4,000 km away from my hometown, but my entire family still lives there, so I check the weather, talk to my dad daily, ect ) He couldn't tell me anything about the town, nothing!! So I knew he was a scammer... Another time I told the guy I'm nearly dead, 24 hrs a day I'm bed ridden, why would you want to hurt me? I had him bawling!!serves him right

[@pranavgandhar4604]

It is headche for india too, difference is only Indian know how to deal with scammers, indian starts enjoying scammers call by acting stupid infront of them , like showing 0 computer literacy. , Asking meaning of OTP, Irony is scammers belives u🤣🤣 Once the scammer gets irritated , he will cut call by himself 😂

[@c.a.greene8395]

@@pranavgandhar4604 I have had more than a few get angry with me and finally hang up... When they send you an email, you can trace them through prefatch data...and have their address One of my computer buddies I play video games with works for nasa, and has access to satellites. He tracked the hacker, and voice in on him in his backyard - then loaded the live feed onto his computer showing that we were watching him from above!!! Scared him so bad he dropped the laptop and ran inside! These creeps begin calling me at 4 am...not realizing no business calls before 9 am....we get 10-20 calls daily based off our postal code. For some reason they believe everyone is a millionaire on ssi!

[@amywalker7515]

The cellphone providers here pretty much scam their customers too with gimmicks about rates, phones and promotions.

[@c.a.greene8395]

The reason we are dealing with this is the west has to do with corporate head quarters of many companies moved their call centres to India... This was done to save money and every company with a call center moved in order to remain competitive. Flash forward 30 years and these same people who once worked at a legitimate call center now have every person's file, address and phone number they ever entered into the system, and the knowledge on how to defraud you... I am surprised there has yet to be a class action lawsuit against every last company that still uses these call centers today...visa, Mastercard, every major bank, cable companies, phone companies, and the list goes on and on... Congress should be talking about this, and how the predatory behaviors of major corporations has led to a complete leak of private information, and is the direct result of poor choices made, that saw many jobs lost and many people defrauded... Had they remained in north America, we wouldn't be dealing with Indian scam artists

[@civilpse5458]

Why Indian government is not prioritising to root out the evil. It's an international crime, more than that it's a shame.

[@mrnobody2589]

There’s nothing I love doing more than talking to these scammers and wasting their time. They help me kill time at work. I normally get at least 3 calls a day and I love it. So satisfying

[@sheilaboston7051]

I'm glad I'm not your employer.

[@mrnobody2589]

@@sheilaboston7051 I’m glad your not my employer too.

[@marksinger4415]

I get so many scam calls, I immediately get defensive any time I hear someone on the phone with an Indian accent. Even the legitimate calls. Even when I place a call to customer service.it’s like a form of trauma

[@RoYal-xz5ch]

Racist

[@laszlosajn7328]

@@RoYal-xz5ch Not racism this is mistrust.

[@marksinger4415]

@@RoYal-xz5ch not at all

[@li6859]

It is not racism. It’s just being cautious. When you have an experience like this, you listen to your gut instincts and become very careful. It’s just a natural response of human beings.

[@tabby73]

Me too

[@Junkman2008]

I pretty much suspected that the authorities were in on all this scamming. If they rea;lly wanted to shut these operations down, they could. Everyone within a 2-block radius of any operation knows what's going on there. Until the crooked law enforcement and Indian governmental authorities are removed, this will never go away and will leave all Indian people with a bad stigma. Such a shame.

[@realtruth8162]

I think that Narendra Modi is very proud of scam entrepeneurs in India. Why? Of course he knew it and do nothing about that.

[@mjsmit4841]

Even our government here in Canada is in on it. And are willing to accept laundered money on real estate. That's how some people have the money to buy hundreds of properties..

[@deang5622]

Is it that the Indian police are in on it, or are they a) lazy, b) can't be arsed because it's foreigners being scammed, c)short of resource?

[@Kathakathan11]

Every heard the word MAFIA, the mafia is invincible here. And if we take serious action, they cry government is undemocratic as government is suppressing tribal rights. Even locals are scared of mafia.

[@Kathakathan11]

@@mjsmit4841 my cousin got scammed from Canadian man, sadly only Indians get hate, white people wont

[@AspireGMD]

I'm in the US, people literally hang up on every person with an Indian accent even if they're not a scammer and work for a legitimate company. It's so sad that the Indian government and police just simply let it happen.

[@rupinjeremiah9589]

"They will never find a person like me". And yet here we are...

[@davidwabara3400]

because that's exactly the mindset that gets you scammed

[@Fun2Roast]

You should play these videos on all tv channels once in month.

[@kr02201985]

I grew up in modest circumstances and worked my way up and there are millions like me who make an honest living. We never resorted to such a dishonest living. These people want to make a fast buck at expense of others. Indian authorities should be strict and punish such people severely.

[@MrRyder3737]

Many Indian techies knows the flaws of cyber security and using to scam people aborad . As far as I know, they feels proud of scamming and never felt guilty or regret their actions as they willingly doing it.

[@asperneto]

So sad to see this happen in India. Just tells us that... as former call centers of US telecoms and other credit card companies, they were able to retain data of customers which is why they're able to call and scam them. Specially sad for the elderly, who are the most vulnerable. Why is the India govt not cracking down on these call centers? They're all over KZbin!

[@GladysAlicea]

This scamming operation is how India pays America back for giving them decent jobs they wouldn't have had otherwise. Nice. You're right, though. The Indian government must be informed, as it also sounds like the police are getting a cut.

[@mk-ou5si]

Why do the sketchy parts of cities stay sketchy? Why do the drugs still flow through the streets despite the laws and crackdowns? The cops are in on it. Corrupt politicians and mafias run these.

[@SirReptitious]

Because they make enough money that they can bribe the police to not bother them. And as for the Indian government, it's a huge influx of foreign money that helps their country immensely, so they actually have an incentive NOT to stop it. What needs to be done, since India refuses to do anything, is to do drone strikes on buildings that are proven to house the scamming operations. After about a dozen strikes and hundreds of scammers are killed, it should become much harder to recruit scammers. But of course there would never be the political will to do such a thing. But I'm sure we could get away with hunting down and killing the heads of the scamming operations. Although this wouldn't have as much effect as blowing up buildings full of scammers it's better than doing nothing which is the current solution.

[@Nexus-7.0]

India = Dirty 3rd world country with a 3rd world government. There is a certain bad stigma attached to 3rd world nations when it comes to *governance & rule of Law*.. if you know what I mean.

[@poopermoodieisgay2131]

Why should India crackdown on an industry which employs 60 million people in India?

[@akhilchalil1585]

Corruption is the root cause of every issue in out country. If authorities are not corrupt, these scams will not be running.

[@Zulu369]

Agree. Some Indian authorities are part of the scam cover up.

[@vinamrasinghai2339]

This has nothing to do with corruption. Authorities are corrupt because people are corrupt.

[@backpropagation8365]

Older people need to be educated that companies do not call and dispute any charges through their bank or credit card companies.

[@jacpratt8608]

It can be hard to dispute once you pay any thing. Banks don't want to get involved.

[@rupalypaikara]

People in the States need to be aware of scam calls.

[@cherylween4973]

Not just in the States.