Integra / Onkyo Receiver no audio and no network FIX

This is a successful attempt to repair an Integra DTR-40.3 experiencing a notorious problem on 2011-2013 models of Íntegras and Onkyos where you lose audio and network control. No special tools required, took me less than 1 hour.

[@MartinSoundLabs]

did you consider seasoning the board with salt and pepper prior to the oven treatment?

[@FineBakedPastry]

You are pointing at the wrong chip. The chip you point at doesn't even need a reflow solder as it has exposed pins. The problem is the the smaller chip above it which uses a ball grid array soldering, which requires reflow since the contacts are under it.

[@muchomorelektron6599]

It requires replacement with newer revision without factory flaw, not idiotic reflowing which fix for few weeks. More idiots read and watch that kind of idiotic repair methods and then after few reflows boards is garbage and AV also because boards are not available. Stop destroing good AV you F MORONS!!!

[@dnstarlite9780]

Repair Tech here.. Integra stuff is very good I own a DTR R1.1 myself and it has operated flawlessly without issues and I bought it refurbished too. Integra decided to forgo using heat sinks on the chips to save money. They knew about this problem from the drawing board and it ended up costing them even more money. Be sure and put a Heat Sink on that chip and check all the other chips with a thermometer so it won't happen again and make sure you have enough forced air cooling in your rack and you won't have these problems. I'm glad you were able to solve the problem. No need to bake your board next time.👩‍🍳

[@19mati67]

It is actually the IC without legs(BGA), behind the network port. Texas Instruments DSP IC.

[@Mike21127]

Agree

[@eversway7540]

It's so unfortunate about some of the integra models because they are wonderful units. What's really crazy is that their support service seems to have disappeared when they started having the hdmi issues.

[@VINNY5674]

The DSP chip on onkyo receivers over heats and desolders it's self from the hdmi board. Best way to fix this is to use a heat gun get the solder to remelt. After the fix is done you will need to attach a heat sink to the Dsp chip to prevent it from over heating and aslo get a cooling fan...

[@starcatify]

Which temp would you set your heat gun at for the reflowing?

[@brandonneuschafer1454]

Can't believe it worked! Great job! Had a little trouble getting 2 of the 5 wires back in those tiny holes of the port, doesn't seem like I need them....for now lol.

[@pabloosvaldopenizzotto1098]

You should show all the stuff you got at this impressive rack!! I5 seems to be full of nice equipment!!

[@lucist]

OMG thank you for this... I was going crazy as to why my unit stopped working! I'll try this ASAP!

[@djfredmiami]

This time try a heat gun over the DSP chip only. No need to bake the entire board, other people here made some comments on better ways of fixing this

[@zeeebrenn]

The chip you pointed to was most likely not the problem, but rather the BGA chip behind it. QFP chips dont desolder themselves. Secondly, you have absolutely zero clearance above the receiver in your rack, leaving little for heat to escape, heatsink or not. Hence, this will likely happen again...

[@djfredmiami]

You are right, it's the BGA chip. But i do have 1U clearance in top of each receiver and rack fans circulating air. This problem will happen regardless of rackmount, it's a series defect unfortunately

[@tonifatec]

@@djfredmiami Is it still working?

[@djfredmiami]

@@tonifatec not anymore.... I got maybe 1 1/2 years out of it, when it failed again i tried to completely de-solder the chip and ended up messing up the board completely. RIP :(

[@quickaudi07]

OMG! i know this is old video but this worked for me just did it right now. it took me full 20 minuets and im ready to rock. Thank you for a great video :)

[@vladb8960]

Still working?

[@muchomorelektron6599]

No, because this method is for idiots who wants to really destroy board. DSP needs to replaced with newer revision without flaw.

[@RonoTron01]

The same happend to mine the other day. Going to BB and get a Yamaha, never going back to Integra, good bye and best of luck!

[@Mike21127]

I just finished doing this today and it worked. Doing an update right now. Thanks for the video.

[@vortexor1]

Does it still work? Thanks and best regards!

[@matousvilkus]

DO the same with your smatphone if it reports any errors or issues! Worked great for me!

[@paulwitham2220]

Hi DJ, You need to put a heat sink on top of the DTS Chip. You can buy them on Amazon and probably Ebay. Some of them come with the adhesive on the back of them. Look on the Onkyo fix for no sound here on KZbin and they show you which chip it is. It's on the right side as you eere looking at it and l think it says DTS on the top of it, l think it only small msybe 5/8" square with a gold piece in the upper left corner. If you dont put a heat sink on it, it will just keep happening.

[@needsmoreclipping]

Wroooooooooong. It has been shown in other videos that using a heat sink on top of the DTS chip does not help. I mean, why would it when warming it up is actually what makes it work again? Keep it cooler does not help. At all.

[@fadyalam6712]

@@needsmoreclipping sorry mate, you are very wrong. The chip gets hot, not enough to melt the solder but after time, the solder dries and cracks, reflowing remelts the solder completely and fixes the crack joints. Keeping it cooler helps keep the solder in good condition and prevents further cracking.

[@justmeEnglandUK]

I have two one the original still working the other was Exchanged mine and new got the same problems down the line . They knew it had the same issue when they sold it . Surely wouldn't have cost that much to have this done professionally for customers .

[@user-vp2ig3rf8x]

I hope there is airflow in that rack cos those amps hate heat

[@andykeena8767]

I have successfully baked several iMac desktop video cards to re-seat the chip. Going to try this with my Onkyo HDMI board. I have nothing to lose, I already replaced it.

[@mihaibalint8183]

It's been 1 year, does it still work?

[@xpheonixgamingx325]

Is this still working

[@grawey77]

I have a beast of a receiver the Onkyo tx-sr805. I have six 80mm cooling fans running on top of it. One of the fans is in the area of this chip. I have never had an issue and the receiver is from 2007.

[@grawey77]

I have them wired to a dc converter with voltage settings so I can tune the fan speed to barely noticeable.

[@xavsosvoile4987]

worked for me on onkyo tx-nr616. fails while stuck at home because of covid, of course.... symptoms: no sound input, no network, can hear relays but not in the right timing... heating the dsp chip with hair dryer allow the receiver to startup correctly. added heat sink years ago, and two 12cm low speed computer fans extracting on top of case. the chip never really overheated, most of the time 30°, not more than 40 maybe 50°c max, but it fails anyway. simply putted the board 9' in pre heated oven at 180°c. not more not less.

[@vortexor1]

Does it still work? Thanks and best regards

[@xavsosvoile4987]

@@vortexor1 hi. I had to repeat twice, but yes still working. moreover, I bought another nr616 with same issue 30€, which is nearly the price of remote control alone. this time without removing the card I used hot air gun with a piece of tin on the chip to check temperature: worked at first attempt. it was 50 days ago. maybe you should test different solutions to find the one which best works with your amplifier. regards.

[@travismcintosh3599]

I have the Integra DTR 50.4 and from Day 1 I had 2 fans pulling heat out of the case...but 8 years later I'm having the same issue. I think I'll see what can be done through Onkyo/Integra and then decide to use a heat gun and heatsink for that little DSP chip.

[@coolszewski1631]

Things get hot, common sense my guy

[@henrik7207]

dont do that, please stop... you need flux and a heatgun... you risk briking all the components on the board by put it in the owen

[@thedogememesproductions6354]

Thank you this helped so much!

[@haitrieuvt]

Can you help me how to fix erro auto change on listen mode? Although i dont select anything

[@user-vp2ig3rf8x]

Wrong chip pointed out bro.you dont even have to remove the board.it can be fixed while in the amp.

[@mikehammer5395]

Can you post the URL of the instructions that you found online? Thanks in advance

[@grimthreeper4112]

If you dont get that out of that rack youll be doing it again ..Heat is bad

[@izzzzzz6]

How did the capacitors not fall off from under the board?

[@c4shd34d30]

i know its a old video but you never put a amp in a cramp space it needs air all around it thats why you never put things on top of a amp and it will never overheat to the point of having issues im still running a cheap pioneer vsx-521 and still work because nothing is on top of it since i got it

[@mpapendick]

the issue with these integras was a known issue. they actually hd a recall on them. as long as he has proper ventilation in the rack he should be fine.

[@ahmadefendi561]

Why onkyo 616 fix..nosound and USB, network no visual

[@calvinbeamon3338]

Have a Integra DTR50.3 that just went out on no audio, saw your video on baking the board, will try on my unit tomorrow. Do you need to bake the board at 380 Degrees for 8 mins. as I saw other clips only showing for 2 mins at 180?

[@AbdulRohim-ye3cj]

Bagaimana dengan onkyo tx nr 616 tidak ada net dan suaranya tidak ada... (Indonesia)

[@marlboro14100]

same problem to my pioneer elite vsx-53 i will try that later

[@marcdich9066]

sorry to tell you this but your problem and everyone else is not the chip u pointed to but rather the texas instrument dts chip just in front of that one ,is the problem on all onkyo recievers

[@starcatify]

Is this 180 deg Celcius or Fahrenheit?

[@shvideo1]

Excellent question. I was wondering the same thing. A little common sense is a good thing.

[@starcatify]

@@shvideo1 Indeed. The real question though is whether you want to do this in your food oven and not with a heat gun, even if you have to buy (a cheap) one for $30.

[@MrStingraybernard]

Could of just heated up the problem chip then let it cool without moving it

[@lucasyan8378]

Alguien podría darme la numeración de un circuito onkyo TR-535 ese es el modelo del amplificador

[@hildareveron6858]

Stop cooking your electronics bra🤣😂

[@younessBa]

Hi FRED and Thanks for the video. on my case when the sound stop to be heard. I also lost the icons of the 5 speakers in the display screen. so when I heat the chip inside the Oven, the 5 icons of my speaks comes back but with no sound.. do you think it the other CARD that needs to be heated the same way ? ( the one with the speaker connectors ) ? any other recommandation please ? because by logic , If the speaker's icons comes back this means that I m supposed to have sound, but it s not the case . Please Help

[@undercovergoku]

Hey There, How can I connect with you? I want talk business!

[@marcospaulorosadejesuscost2964]

Hi there! In my case sound does not come out of tv. Both pieces of equipment are connected via hdmi arc. I have also tried the other hdmi inputs in the receiver but none of them work. The funny thing is that my blu-ray connects to the receiver normally. Only tvs get mute. I have tried other tvs as well, so there is nothing wrong with the tv, and I have been using a suitable 1.4 cable. Any suggestions? I do not want to take it to a shop and get ripped off, after all it is a pretty old receiver.

[@zameerahamed5056]

Nice video bro

[@AbdulRohim-ye3cj]

Berapa derajat.. Di oven mulai awal sampai akhir... Gan

[@swaldoski]

So you leave it at 180 for 10 min and raise it to 385 for 8min. I have the same problem with my onkyo 709 dts chip

[@jonklassen8324]

swaldoski did it work ?

[@metteriisby4131]

180C or 180F

[@pabloosvaldopenizzotto1098]

Wow!! You took big risk putting this board in the oven!! ...Did it solved the problem definitely? Did the failure appeared again? How long did it last?

[@xxx-ci1ty]

Thanks!

[@bharake]

why this problem chip can not be replaced? we spent thousands to buy a good receiver but this no sound problem make it all useless scrap.

[@djfredmiami]

the problem is not on the chip. only in the solder.

[@manubhai5077]

Hey dude I request your assistance in fixing one of my issue with Onkyo TX-NR609. The issue is the system has gone into stand-by mode and hence none of my switch is working and I am unable to even change it to USB or any other mode. It is stuck in CBL/SAT - THX Cinema mode and Volume on 24. Please help if you get a chance to read my message.

[@sivakumarchinnapponnazhagu1650]

Hi I am having the exact same issue with an Onkyo NR-515. Please let me know if you have fixed it and how. Thanks

[@YAMAHA808]

How long did that fix last? Is the amp still working normally 4 years later?

[@djfredmiami]

About 2 more years, than I got a newer one

[@YAMAHA808]

@@djfredmiami thank you so much for the reply! What are you currently using? The relative drop in WPC and increase in THD from old to newer models kind of bums me out.

[@djfredmiami]

Using a Marantz SR6008. But I liked the Integra better to be honest

[@YAMAHA808]

@@djfredmiami my Onkyo TX-NR3007 was repaired for the no sound issue back in 2013 and unfortunately developed the same issue about a month ago. DSP chips all say ????? for firmware. I really liked the sound of the 3007 and despite improved connectivity, I feel newer models are essentially a step down. On average they weigh 20lbs less than older models.

[@emibestike6954]

Can it clear ue22 code on my pioneer vsx 1026 have no sound pls I need reply

[@franciscourena19]

You need to buy the dts chip revision D. Revision A, B and C having-same issues. You can try heat gun fir 1 minutes from above 8” inches but it’s temporary fix. Get the chip and pay for electric replace it.

[@igormgil]

@@franciscourena19 My chip is version D. Unfortunately it has the same problem.

[@franciscourena19]

@@igormgil i replaced it and is working like a charm!! Not issues. I have an extra chip just in case! I sent my board for a fix to the Dominican Republic

[@igormgil]

@@franciscourena19 Whoa, great! I am unsure about buying the chip on Aliexpress or Alibaba ... Here in Limeira, SP, BR, it is difficult to trust a good technical assistance. I'm glad for you!

[@peterolsen5975]

Should be wearing ESD protection strap for these repairs.

[@obedjimenez2624]

You don’t cook your board. You will melt your the plastic connectors. Just reflow the affected chip. Thumb down for you.

[@PuiuM3u]

You need to learn how to use a heat gun. After this, you can put some condiments on it.

[@ahmadefendi561]

180 ....until finis. Or 380...... finis

[@hildareveron6858]

Get some fans in that rack bra...your killing all your equipment , no room to breath you got them stack like pancakes🙈

[@urwisss1]

Permanentny od temporary?

[@michaelmorrison7632]

Its the dsp bga