Interpersonal Skills - Skill and Ability Video

The abilities we used to work cooperatively with other people are called interpersonal skills. Whether you're part of a team or leading one, your success will often depend on your ability to contribute to a group with ideas, suggestions, and effort.
People who help others learn must have good interpersonal skills. They need to be able to explain things clearly, and it helps to have the energy and enthusiasm to keep students interested.
Another key interpersonal skill is helping people find solutions to their needs. Serving clients and customers well requires the ability to listen and communicate with patients and courtesy.
Some careers demand the ability to exercise leadership. To be a good leader you not only need to know what you want to do, you must be able to motivate others to follow.
In many careers, it's often necessary to resolve differences. So another important interpersonal skill is the ability to negotiate. Whether working to find a price that satisfies both buyer and seller, or finding a solution to a disagreement, jobs that emphasize negotiation skills require the ability to understand other points of view besides your own.
The ability to work well with men and women with a variety of ethnic, social or educational backgrounds is an increasingly important interpersonal skill in a dynamic society.
As with all interpersonal skills, an important ingredient is a quiet one, the ability to listen.