I've been going over your help desk lab playlist in preparation for the help desk job I got hired for starting the 2nd of August. People like me need structure, we know we need to learn things but sometimes just don't know WHAT to learn, I feel much more confident and look forward to watching your channel blow up as big as ITCQ and Network Chuck
@KevtechITSupport3 жыл бұрын
nice work alex, congrats man!
@dkid1243 жыл бұрын
Hows the job going?
@alexvasquez9803 жыл бұрын
Really good, everyone is so friendly and willing to teach, I've learned so much I can't even remember it all rn. It's 3 MSP's in one district, 8 of us all work for one of the 3. My company wants to provide me training to be a wireless specialist.
@mrgelin89332 жыл бұрын
@@alexvasquez980 Way to go Alex. I am working on my resume and will start applying for jobs soon.
@Thiagoofficial85 Жыл бұрын
How's the job after 1 year? Still at the same company? Have you been promoted?
@sunilsigdel45334 жыл бұрын
exactly 100% what i was googling yesterday on my job .... kevin you are my job saviour (one who helps securing job). thanks brooo
@Joseph11Manny Жыл бұрын
Kev, just wanted to let you know that you've taught me so much over the past few months. Navigating through AD, and other features feel like a breeze now. Currently studying to take the A+. Keep up the great work brother!
@XTarik.TarikX3 жыл бұрын
Man. I've been working in a car manufacturing factory for the last 10 years. Doing non IT related work. But have always been interested in IT. I got my comptia A+ last week and started watching Kevin's vids. I'm learning a lot. And hoping I can get a foot in the IT department at my work someday .. I just haven't figured out how I can do that yet..😊
@KevtechITSupport3 жыл бұрын
You got this.
@oriostx Жыл бұрын
Again Kev, I cannot thank you enough for these labs. I am a visual learner and I like many others need structure. This has helped me so much.
@pantz044 жыл бұрын
Thanks for these labs, kev. They really helped me relearn some of the skills I lost over the years since I've been out of school. Currently in a job where I don't get to use these skills and have become a bit rusty as a result. Can't wait for more content from you.
@KevtechITSupport4 жыл бұрын
thanks.
@UbeiOtoshi3 жыл бұрын
It's nice to have a follow along and clear explanation for each task. It helps make things click in a lab environment especially for newcomers.
@KevtechITSupport3 жыл бұрын
Nice
@thabofortune80153 жыл бұрын
Hi kevTech ,My name is Thabo from South Africa. Thank you for all your videos,it really means alot to us Entry levels. I had decide to create a home Labs for myself using your videos as a help guide in way to troubleshoot problems i will be looking for more issues to learn and troubleshoot on my Labs.
@josealmaraz87034 жыл бұрын
Watching all yours labs! thank you so much for the great content !
@KevtechITSupport4 жыл бұрын
np, hopefully it helps.
@NothingButFactsToday2 жыл бұрын
Let me get that shirt Kev! On part five about to start soon. Adopting a new dog today and will continue working through this series. I start helpdesk lvl 1 July 25th, and I couldnt be more excited.
@KevtechITSupport2 жыл бұрын
Nice work.
@Paulo-mu1ci3 жыл бұрын
Another great video bro Kev. I will watch part 6 tomorrow. thanks for everything.
@KevtechITSupport3 жыл бұрын
Cool.
@cube22111Ай бұрын
What an amazing lab dude, good work
@KevtechITSupportАй бұрын
@@cube22111 thanks
@kizitonjika83112 ай бұрын
Thank you so much, I have been following every step here and have not run into any issues and I'm learning a lot and building my confidence... hopefully I will get my first job..I still have a lot to learn. Thank you so much 👍🏻👍🏻
@KevtechITSupport2 ай бұрын
@@kizitonjika8311 good luck
@adanasa6469Ай бұрын
this guys the goat man
@dylanbingham34014 жыл бұрын
Yo! First off I want to thank you for the awesome vids. You do a great job walking through the IT knowledge progression step by step. During my first year on the job I’ve seemed to have learned all these things randomly while putting out fires. Definitely wish I could’ve watched these sooner! I do have to say one thing bro when you say a long sentence sometimes you’ll pause and make this smacking noise with your lips.. FYI think you should know this if you want to continue making vids
@KevtechITSupport4 жыл бұрын
glad the video helps. If the video bothers you because of noise lips than I don't know what to say. My videos are not for everyone, it's for new techs. People get annoyed too quickly because of noises, me drinking coffee or something else. I simply ignore it because the video isn't meant for everyone. You can't satisfy everyone, people will always complain. Even if I make zero noise, people still complain.
@dylanbingham34014 жыл бұрын
@@KevtechITSupport I understand where you’re coming from and I hope you take more than the constructive criticism away from my comment. While in a speech class in college I realized I use filler words often like “like” only after having someone point this out to me was I able to make the changes and create a more professional speech. It’s all love from here my guy, I know I don’t really know you like that so it probably sounds like another Dick head comment. Anyway, take it or leave it. I hope your keep doing your thing.
@KevtechITSupport4 жыл бұрын
@@dylanbingham3401 no I totally get it, it's not a hate comment. I take it more as a tip for videos. Like I said before, some people still get annoyed by me regardless of me not making any sound lol. I had someone get mad at me just because I didn't say anything in a video. That's why I said you can't make everyone happy. You can only make the majority happy.
@rissandimo3 жыл бұрын
@@KevtechITSupport I didn't even notice the lip noise. One thing I really do appreciate is there's no music in the background to distract us. Regardless I've been really enjoying your videos. I started watching just the other day with the mock interviews and I'm loving the content and personality. Not only do you share your knowledge you also give pointers on what to watch out for and general guidance. I just passed my A+ so I found your channel right on time. Keep up the great work! And like you said you can't please everyone.
@pardo929511 ай бұрын
The vocals on 25:36 would go nice into a techno type beat
@donavinh41763 жыл бұрын
I’ve done this lab a few times, I’ve had to start over before because the VM gets messed up, but this time I am not able to install RSAT tools. It keeps failing
@KevtechITSupport3 жыл бұрын
you can download rsat tools online too if needed.
@tashaunimani3 ай бұрын
hey im at 7:23 and i do not see new when i right click? where else can i add organizational unit
@KevtechITSupport3 ай бұрын
@tashaunimani if you don't see it. That means that account doesn't have access to active directory
@tashaunimani3 ай бұрын
@@KevtechITSupport should I start all the way over ? Or how do I add cause I thought I download everything I was suppose to
@tashaunimani3 ай бұрын
@@KevtechITSupport I end up finding it thank Kev
@ChyEvangelist2 жыл бұрын
I’m sorry for the questions but my command prompt says thats domain doesn’t exist or cant be contacted? I checked my pc properties and I’m entering the correct domain name but still stuck, and clue what I could be doing wrong?
@KevtechITSupport2 жыл бұрын
Dns issue.
@ChyEvangelist2 жыл бұрын
@@KevtechITSupport I get the command completed successfully message when I type administrator instead of helpdesk. I’m confused because it seems backwards I’m on the helpdesk account so why is it backwards. I did the same on server16vm but with helpdesk and it worked on there. Maybe mine are backwards or something.
@KevtechITSupport2 жыл бұрын
@@ChyEvangelist come to discord we got people helping each other over here
@ChyEvangelist2 жыл бұрын
@@KevtechITSupport I just downloaded it do I need a server link
@KevtechITSupport2 жыл бұрын
@@ChyEvangelist discord.gg/WsvzRZFq
@eltonribeiro54794 жыл бұрын
Hi Kev...at minute 23:50, could you please explain why you chose those IP addresses for the DNS Server? Thanks in advance
@KevtechITSupport4 жыл бұрын
you make it whatever you want, I use this as static ip because I don't have a cisco router at home. It has to be in the same subnet range as the server. If you watch the first few videos you would understand why I use that ip address.
@eltonribeiro54794 жыл бұрын
@@KevtechITSupport sorry, i was a bit lost on your channel and didn't realise this video is part of a complete playlist.. Many thanks for your help
@nicholaslewis2792 жыл бұрын
Good shit, AD seems pretty easy
@KevtechITSupport2 жыл бұрын
its really not that bad.
@fabianocalifa3 жыл бұрын
Quality work, man! Great stuff. thanks
@KevtechITSupport3 жыл бұрын
Thanks!
@TorosTechnology2 жыл бұрын
Hi Kev, Why do we have in Desktop 2 (minute 26:30) an administrator account and patty's account? I might have missed the reason why. Thanks
@KevtechITSupport2 жыл бұрын
Patty the account I made in active directory and administrator is the local account.
@khalivalabi2089 Жыл бұрын
Would this work if I have all three labs on different computers?
@KevtechITSupport Жыл бұрын
just need 1 pc or do it on the cloud.
@khalivalabi2089 Жыл бұрын
@@KevtechITSupport ok thanks
@anonymoususer82964 жыл бұрын
Should talk about how you guys deal with mental health in stressful work IT related jobs / workplacss
@KevtechITSupport4 жыл бұрын
I have actually in another video. I play video games, work out and do things that take me off my regular IT job.
@anonymoususer82964 жыл бұрын
@@KevtechITSupport yeah but in the work place how you deal with stress and people who are rude on the phone
@KevtechITSupport4 жыл бұрын
You learn to turn it around by being nice and having patience. You kill people with kindness. Usually HR would say something if someone too rude. Management might get involved too if the person rude to IT.
@anonymoususer82964 жыл бұрын
@@KevtechITSupport thanks for advice
@teadarden83063 жыл бұрын
Hey Kev my laptop (16GB) won't run all 3 Virtual boxes at once. It freezes, is there anything i can do to work around this?
@KevtechITSupport3 жыл бұрын
Don't need 3, 2 enough.
@teadarden83063 жыл бұрын
@@KevtechITSupport do I run the desktop1 and 2 separately with the server ?
@KevtechITSupport3 жыл бұрын
A desktop and 1 server enough for everything
@itzryuma2 жыл бұрын
Hey Kev hope you are doing well I’ve been following the videos up until and now everything is running smooth, but all of a sudden on my “Windows 10 Lab” when I try to access Active Directory Users and Computers it gives me an error saying “Activer Directory Domain Services, Naming information can’t be located for the following reason: the server is not operational” sorry for the issue but what can I do to fix this?
@KevtechITSupport2 жыл бұрын
Server needs to be on to use active directory. You can't run windows 10 without the server vm being on.
@itzryuma2 жыл бұрын
@@KevtechITSupport does this mean having the server 2016 and windows 10 lab open at the same time?
@KevtechITSupport2 жыл бұрын
@@itzryuma yep....
@itzryuma2 жыл бұрын
@@KevtechITSupport got it thanks
@qani6133 жыл бұрын
hey Kev, I don't see the new user option in my helpdesk desktop under users.
@KevtechITSupport3 жыл бұрын
You probably skipped a step
@qani6133 жыл бұрын
@@KevtechITSupport how can I fix this? all I see is delegate control, find , all tasks, properties, and help.
@KevtechITSupport3 жыл бұрын
You have to go back to the other videos and give the user the right permissions. It's part of learning and paying attention to detail.
@qani6133 жыл бұрын
@@KevtechITSupport I think I know what the problem is. I didn't copy the admin account I created helpdesk account in AD under users which doesn't have the right permissions.
@qani6133 жыл бұрын
problem solved thanks :)
@shayzada66013 жыл бұрын
I do not see the forest when I open my GPMC. there is nothing there on my desktop1 helpdesk user.
@KevtechITSupport3 жыл бұрын
You either skipped a step or helpdesk doesn't have the right access or the desktop not seeing the domain controller.
@shayzada66013 жыл бұрын
@@KevtechITSupport alright thank you kev. Ill rewatch the videos. :)
@xDevenchi7 ай бұрын
I had the same issue. This worked for me. I noticed my Server Lab VM was offline. Once I started it, it showed forest in GPMC.
@tjholden7103 Жыл бұрын
For some reason it’s not giving me the option to select windows 10 pro. It just boots up windows 10 home. Does anyone know why???
@KevtechITSupport Жыл бұрын
Because you have home edition as your personal pc
@tjholden7103 Жыл бұрын
@@KevtechITSupport ok how do I make the VM windows pro
@KevtechITSupport Жыл бұрын
Need windows 10 pro to use pro. You can't use pro if you have home edition
@tjholden7103 Жыл бұрын
@@KevtechITSupport I understand but at the beginning of the video you selected pro and it’s not giving me that option it just goes straight to the install and it installs home.
@KevtechITSupport Жыл бұрын
@@tjholden7103 because I have windows 10 pro on my computer
@passivepuppy2 жыл бұрын
Thank You! I love your videos!
@KevtechITSupport2 жыл бұрын
Glad you like them!
@cyberciscowebdev83713 жыл бұрын
Going slow is fine for me. I learn a lot when the pace is slow. I absorb more and learn more. Sir why is it that my Desktop1 doesn't tell me that it's already lockout when I tried to login 3 times with a wrong password. But my active directory tells me that the username that I used to login is already lockout. I also enforced a 3 login attempts threshold in my group policy management. How do I fix it?
@KevtechITSupport3 жыл бұрын
It's not grabbing gpo on the desktop. Need to check gpo again.
@pinatek100 Жыл бұрын
Hi ! Kev i will like to know if this video it's for helpdesk level 2? Thank's for your answer !
@KevtechITSupport Жыл бұрын
I don't look at job titles. That depends on the job description. Most of my videos are considered level 1 and 2.
@v0nn_11 ай бұрын
Question: in this video you enabled an administrator account. Is that totally necessary considering the first account on a PC or VM is given the admin role? Making the "User" profile an admin. Also you said you wanted one admin account for the whole domain which makes all the sense. But why wouldnt that account be the "Helpdesk" account since its already created and has the admin role?
@KevtechITSupport11 ай бұрын
Are you referring to the windows 10 account? It really depends on the company. Some companies create a 2nd account that has admin rights to login and some companies have 1 centralized admin account. If your referring to the server, its totally different.
@criskyro12 күн бұрын
Whats up Kev! I have been following along with everything but my vms tend to freeze from time to time and always have to restart them. have a 8-core 16 thread processor and 16gb of ram. Do you think my high ram usage (97%) is causing it to freeze? or is there another hyper-v setting I need to mess with?
@KevtechITSupport12 күн бұрын
@@criskyro that's not enough hardware to run two vms
@criskyro11 күн бұрын
@@KevtechITSupport Do you recommend to just add more ram to my laptop? Ryzen 7 4800h 1660 Ti 16gb Ram (Upgrading to 24gb ram) I am wanting to keep it on my laptop but if I need to, I will run the vms on my Desktop.
@KevtechITSupport11 күн бұрын
@@criskyro you need more ram
@criskyro11 күн бұрын
@ thank you boss! Hoping I get to land an IT job soon with your videos Trying to gain that “experience” through projects
@eventhorizon61062 жыл бұрын
I love the shirt in this one 😂
@ChyEvangelist2 жыл бұрын
Do you do paid mentorship?
@KevtechITSupport2 жыл бұрын
Me, no. I have a guide me program with jobskillshare. I do mentoring there but you need to sign up on his platform for this.
@jmedz8934 жыл бұрын
Hey Kev, I did all the other Server/AD stuff & the Technical Exam, but for some reason my Macbook is now taking "22 days" to download the ISO for Windows 10 (so I haven't been able to join to domain yet) .. but I never had this problem when putting Server onto VirtualBox, what could be the issue ?
@KevtechITSupport4 жыл бұрын
That's your network, check your network settings or isp. It should only take a few minutes to download.
@jmedz8934 жыл бұрын
@@KevtechITSupport Hmm ok thanks, I think its because it was a while ago now when I installed the Server trial (like months ago..), & am only just putting on Win 10 now, I'll have a check
@KevtechITSupport4 жыл бұрын
Sounds good.
@johnallen60073 жыл бұрын
Hey Kev, having a odd thing happening currently with lab. I can ping the server from both vm pc’s but can ping the pc’s from the server. All ip info is correct and all are using host-only adapter. Any ideas?
@KevtechITSupport3 жыл бұрын
can be many reasons why it's doing this. pc fell off the domain, ip address not talking to dns or something else.
@johnallen60073 жыл бұрын
@@KevtechITSupport what should the ip address and dns be on your host machine nic card.? The one labeled for virtualbox host only Ethernet adapter
@KevtechITSupport3 жыл бұрын
@@johnallen6007 I'm not going to give you the answer. That defeats the purpose of learning. You need to troubleshoot it as a tech. This a perfect scenario that you can fix it and talk about it in a job interview.
@johnallen60073 жыл бұрын
@@KevtechITSupport I think this is where the issue lies. I’ll research it deeper. Thanks
@johnallen60073 жыл бұрын
Some how an apipa address got loaded onto the adapter in virtualbox. Weird. Fixed that and the firewall was blocking the pings on the other pc. Pings work! 😃🤟🏻
@MikeandBrit33 жыл бұрын
When I try to create Desktop 2 it makes me create a new user with security questions, I didnt see you do so on this video
@KevtechITSupport3 жыл бұрын
So use offline account like how I did on the video or you can make a local account on the pc.
@mosjab21373 жыл бұрын
Hey Kev, great video! Just have a question, when I try logging in as "Patty" I get this error "The sign-in method you're trying to use isn't allowed" I started again and followed your instructions step by step but I get the same error. I fixed this issue, but wandering why you didn't get the same error as i did? Thanks
@KevtechITSupport3 жыл бұрын
Your pc fell off the domain, that's why it doesn't work
@kevinwang36733 жыл бұрын
Hey Kevin. Thank you for this. I cannot ping Desktop2 to the server after updaing the ip address and change to Host only adpater. Thanks.
@KevtechITSupport3 жыл бұрын
Dns issue
@xploxion082 жыл бұрын
I’m not sure if anyone is having the same issue but I cannot run my server 2019 and desktop one at the same time? For some reason I cannot figure out why
@KevtechITSupport2 жыл бұрын
Memory issue. On my first video on this, I talked about the hardware specs. If you don't have those requirements mentioned in part1.. you can't run the labs.
@mrbob_22453 жыл бұрын
great video, all is done as it should be, but I'v got an issue, when searching for RSAT on Windows 10(enterprise version) in (Apps & Features), nothing showing, anyone got this prob?
@KevtechITSupport3 жыл бұрын
try to reinstall it.
@prabhjeetkaur25936 ай бұрын
Hi kevin,,, right now i am pursuing diploma in network administration technology and security and i am in 2 year,,,,i dont have any experience in this field,,,i apply to many jobs but i dont get any responses,,,,,as i dont have any experience then,, how i can get job in IT?
@KevtechITSupport6 ай бұрын
Build a home lab that is related to security or network admin.
@650kdub4 жыл бұрын
Hey i cant seem to find a good iso file for server 16
@KevtechITSupport4 жыл бұрын
just need to go to the Microsoft official website and download it.
Shout out to Kevin it- I'm getting better at these labs. Still need help editing my resume.
@alancarrillo1563 жыл бұрын
Kevin you go super fast I'm watching this while I have my virtual lab on the side while watching this I had to stop many times and go back what you did , if you are doing these type of videos great but slow down lol we are new here and trying to learn lol
@KevtechITSupport3 жыл бұрын
That's why KZbin settings is there, it has the option to slow down the video. Just need to click on it.