IT: Entry Level Helpdesk (Common Active Directory Issues, CMD Commands, PC Offline) New Techs Part 6

[@healthycitizen1926]

I was actually playing with command prompt yesterday getting ready for my new IT job and yea its super cool. Great videos btw🙏

[@KevtechITSupport]

thanks.

[@johnathanwilliams3039]

This lab is shockingly fun to maintain as I train. Named all my employees after characters on the office. Toby in HR causes all my problems.

[@KevtechITSupport]

Yep lol. It's fun.

[@MrPlenty1]

How do I set this up? 😃 like my comment so I’m notified, thanks!

[@FistofSpirit]

I might do that myself, that's a fun idea

[@charityolubunmiadekoya9432]

I love this. Used to do this everyday, 10hrs a day at an American company. Didn't appreciate it like it, or the reason for having such knowledge Now I do. Again thx for d memory lane.

[@M365ITTuts]

Hey! Just wanted to suggest to the other learners that you can enable ICMP Echo requests in Firewall settings rather than disabling the firewall completely as no org would allow that. To clarify: Ping = ICMP Protocol.

[@khalivalabi2089]

Thank you for your selfless efforts in creating these videos. The need to reiterate over and over again is actually very helpful.

[@balonghq2240]

Hello kevs I passed my technical interview today.. Thanks for help. Your interview questions and answers, is highly recommend to those applicant new in IT.

[@KevtechITSupport]

Nice job.

[@claybreland9196]

This is fun. Getting the hang of this stuff that seemed difficult at first feels good

[@KevtechITSupport]

@@claybreland9196 nice

[@latrentc2832]

For those who wanna know what happened to that report.html, it was saved under C:\users\patty. I may be a little late on this and didn't check if anyone else commented. Just wanted to help out in case anyone was confused on where that report went like I was lol. Awesome content as always Kevin, thanks isn't enough, but still, thank you. 🙏🏾

[@KevtechITSupport]

Cool, thanks for sharing.

[@chisomnkoloagu9038]

Hi Kevtech, I just saw Divine Mercy image in front of your screen and that makes me happy. I never miss the prayer every 3pm. However, I got an L2 job and I would say your videos made me experience real life scenarios which made me pass my interview. Thank you so much

[@KevtechITSupport]

Nice work.

[@FunkGameReviews]

Patty is such a pleasant woman to troubleshoot with

[@kofibonsu8466]

hands down, the best Lab series ever. Cheers mate!

[@KevtechITSupport]

thanks Rene.

[@Paulo-mu1ci]

Wow, I'm done with another amazing video. Tomorrow I will watch part 7. Thanks, Kev

[@KevtechITSupport]

Cool

[@robertnuno-luevano7930]

Damn Kev, those were some pretty cool admin cmd commands. Will definitely being those to practice. thanks. By the way, patty is awesome 😂

[@KevtechITSupport]

Thanks

[@jesusmiguel1560]

How does your company handle name changes? ie. Last name change? Can you make a video on this? Would like to hear the gang's perspective on this. I know every company has a different process, so trying to get an idea.

[@KevtechITSupport]

Definitely, I can go over that.

[@MBengul]

Great!!! Many thanks Kev

[@pvd9304]

Thanks Kev for sharing your knowledge 👏🏻

[@cyberciscowebdev8371]

Great true work issues examples and how to fix it. Thanks

[@KevtechITSupport]

Cool

[@justiceughelie1838]

Hey Kevin: Thank you for your tutorials, you have been a lifesaver. i have learnt so much, i'm more confident, i have run so many labs... Question: How do i add these skills on my resume without prior experience?? Need your help bro

[@KevtechITSupport]

np. watch my other videos, I have a playlist for resumes.

[@omarrichards2410]

Very useful Kevin, Thank you!

[@ztreddedb2949]

Thanks for the video!

[@WaddahAzhary]

Hi Kev, Thanks for the amazing content! I have one question, in the last part of the video when you was trying to read desktop2 why did you added the desktop2 to a work group first and then to the domain? what would happen if you just added directly to the domain?

[@KevtechITSupport]

its was already on the domain but it doesn't see it because of the trust relationship so you have to add it back to workgroup and back to the domain to fix it.

[@WaddahAzhary]

@@KevtechITSupport thx bro you are the best!

[@fhardy6346]

The video is bit fast its hard to follow hehe and the screen is small but its very informative i just have to pause vid every now and then to cath up with the steps

[@KevtechITSupport]

Use KZbin settings and use slow mode on it.

[@basketcase-po6iw]

Thank you

[@taccosnachos]

Great video

[@KevtechITSupport]

Thanks. Now I want tacos.

[@4ever1331]

Thanks for the videos.

[@KevtechITSupport]

Glad it helps

[@shaginc2659]

you have helped me so much thank you

[@KevtechITSupport]

Thanks

[@adamabakaradam7865]

Hey Kev hope you are doing well I use this command to turn off/on firewall: netsh advfirewall set allprofiles state off/on

[@KevtechITSupport]

Cool, thanks.

[@charleswollenschlager5756]

Thanks mate 👌

[@vaibhavisrinivas3369]

Kevin can you make video on dhcp and dns and trouble shooting

[@KevtechITSupport]

sure.

[@vaibhavisrinivas3369]

@@KevtechITSupport thank you Kevin

[@Tubyx1]

Hi Kevin thank you for your videos, the lab videos are in playlist right ?

[@KevtechITSupport]

yep.

[@dvdgantt1]

Plz dont give up on your VMs... Sometimes when OS is installing you'll face the OOBEKEYBOARD error... When you see the OOBEKEYBOARD message pressed Shift + F10 to bring up the CMD and implement this commands: 1)net user Administrator /active:yes 2)net user /add Helpdesk Password123! 3)net localgroup Administrators Helpdesk /add 4)cd %windir%\system32\oobe 5)msoobe.exe This will allow you to get in VM as Helpdesk Admin. 😎👌 The VM should restart on its own and install the ISO properly.

[@KevtechITSupport]

Good tip.

[@dvdgantt1]

@@KevtechITSupport Im glad I ran into that problem Kev b/c it showed me what to face as an IT professional. So I did research on that OOBEKEYBOARD error and I troubleshooted my VM. I was very happy and want to spread the word.

[@vakilee]

Kevin, when the computer falls from the domain, you cannot repair it remotely or you have to go physically to that PC? Can you access it at all via RDP or Team Viewer?

[@KevtechITSupport]

Pc falls of the domain you access it using a 3rd party tool and you login with a local admin account. Doesn't have to be TeamViewer. It depends on the company.

[@ikraansiciid1381]

Hi I hope you doing well. I’m asking you. I’m so confused about the IT. I was apply IT job for a while and, I have been getting rejected. Would you help me. what to do please

[@KevtechITSupport]

fix your resume and add those lab skills to your resume.

[@ikraansiciid1381]

@@KevtechITSupport thanks so much for the reply. I’m really appreciate it. I don’t have work experience. Is that’ okay.

[@KevtechITSupport]

You make your own work experience but creating those labs at home and adding those skills to your resume.

[@leon1985ist]

First question you created a. Help desk account would all this work with the helpdesk account ? I thought that was the whole reason for the IT account? Other question every time u make changes in active directory u need to restart the machine , so isn't a way to do it from the active directory , or how thay will work , need to tell Patty ohh yea u need to restart your machine again. Or what if she doesn't even have access to do that ?

[@KevtechITSupport]

I use the server account for this video but you can do it with the helpdesk account on another pc that has rsat tools on it. Helpdesk account needs the right access to run stuff on ad but it should work if he has rsat tools and the right permission. Don't need to restart the pc if your changing someone password or unlocking the account. You need to restart the pc if your giving someone access to a folder from a server.

[@leon1985ist]

@@KevtechITSupport I just found your channel like few weeks ago and been leaning lot thank you man

[@yogasprince9155]

Kevin Bro can you tell me different between create a distribution group in exchange sever and active directory

[@KevtechITSupport]

distribution can be created on active directory like it can be made on exchange. It depends on the company. We would normally make it on the exchange server. You can do the same on active directory. Hopefully that makes sense.

[@yogasprince9155]

@@KevtechITSupport Thank you

[@sunilsigdel4533]

I do have a question my kevin brother... why can’t i login as a local admin using .\admin and password also i tried other ideas such as domainname\username ... i tried all sorts of stuffs to get inside as a local users and also tried as a domain user but can’t go through .. i am locked out of a domain PC 🥶 so long story short, what are the possible ways to login locally in a domain pc ??

[@KevtechITSupport]

Domain pc isn't the same as local account. If you forgot both the password for local and domain account on the server than you can't do anything. You need to create the vm again.

[@theBATmaify]

Maybe you didn't enable the admin acount when you made the VM.

[@jgsource552]

Do these videos help if you want to become a NOC analyst? NOC work seems to be more based on networking so should I focus on setting up rasperry pi after finishing up these videos? Some parts of this playlist seem to have networking concepts like when you configured the vms to use a static ip instead of dynamic and using ping. But is it still good for me to focus on AD work if I want to go for NOC?

[@KevtechITSupport]

This is completely different from noc. That's why it's title helpdesk. We don't really do networking. Two different roles.

[@jgsource552]

@@KevtechITSupport ah ok. Cause in your resume video, you said how someone got to get a NOC position using the resume, and most of the experience listed there appealed to help desk work. So that made me curious if I should learn this stuff as well

[@KevtechITSupport]

@@jgsource552 they changed it to network related stuff but use the same resume.

[@ciprianghenghea7779]

Do you need to know how to install windows as helpdesk ??

[@KevtechITSupport]

windows? it's already installed on my computer, what are you trying to do?

[@ciprianghenghea7779]

@@KevtechITSupport I'm asking if in a IT support role you're required to install operations systems on computers. So, is it ??

[@ciprianghenghea7779]

@@KevtechITSupport Thanks

[@KevtechITSupport]

Yes you do. It's called imaging computers.

[@ciprianghenghea7779]

@@KevtechITSupport What's imaging computers , i don't understand ?

[@linkguy30]

How did both patty and helpdesk get saved locally?

[@KevtechITSupport]

cache credentials.

[@__suniil]

Please make your video in Hindi, I like your video very much but because of English, I do not understand much.

[@KevtechITSupport]

I'll add it on the next videos, it doesn't let me add captions without reloading the whole video. You should definitely learn English though, it's important.

[@__suniil]

@@KevtechITSupport I'm trying to learn English

[@KevtechITSupport]

Good.

[@fhardy6346]

How to get that patty is it something we can download and install from a website?

[@KevtechITSupport]

are you skipping parts of my video? I install stuff and downloaded stuff throughout my videos.