IT: Entry Level Helpdesk (Understanding Tickets Using Spiceworks, RDP Tools) New Techs Part 13

[@akme2d]

I have been doing this for the last few days. I have learnt so much, I feel like this training deserves to be paid for via udemy.

[@KevtechITSupport]

I don't like to sell anything. My channel about helping people. Sure there ads on KZbin but it still helps someone at the end of the day.

[@abid840]

Finally I reached here. Expecting more series from you Kevin. Thank you so much for sharing your experience and knowledge with us. I started practicing these things.

[@maramm.7757]

Wow I watched this because I'm going to train my IT team on Spiceworks ticketing system. This is quality content! Now I wanna watch more videos on this channel. Thanks a lot

[@KevtechITSupport]

Thanks

[@amandapennies]

Thank you

[@crackonadailybasis2748]

dude, I learned a lot from this playlist, thank u so much for your effort

[@KevtechITSupport]

Thanks.

[@damexodus649]

Thank you again ive learned a lot from you... After this playlist, would you suggest going onto Office 365?

[@KevtechITSupport]

Yep

[@khalivalabi2089]

Thanks 🙏 a lot Kevin

[@Future12294]

I've been following this series and have been learning a lot, thanks Kevtech. Will you be doing any more videos?

[@KevtechITSupport]

Yep

[@Future12294]

@@KevtechITSupport Can you go over how to use Teamviewer? We downloaded it earlier in this series but haven't used it yet

[@KevtechITSupport]

I went over TeamViewer already in another video. Different video actually along with another remote assistant applications.

[@peteperaltajrrealtor]

I know this is an older video but did Spiceworks remove the "Remote Sessions" trying to follow along but can no longer find the Remote Session. Can you help? Thanks!

[@KevtechITSupport]

You can always skip parts if it's no longer available.

[@Ray-he1fc]

Thanks brother Kev for another great video.

[@KevtechITSupport]

thanks

[@Hodenkat]

Nice video! Do you have one on using Windows Event Viewer to troubleshoot software errors? Thanks!

[@KevtechITSupport]

not really, that's why I tell people to understand event viewer through comptia a+. It's going to be hard to troubleshoot error messages if everything is working in a lab environment.

[@medjaba9037]

Like before I start watching

[@nixc71]

Kev im currently a senior in Highschool and will attend a trade school that provide IT what you think is it a good start ? and did you go thru Trade School as well ? Also does this field provide a good salary ! Please respond when you have time

[@KevtechITSupport]

Never went to trade school. I went to non profit school and learned in a school in NY. I had to pay for everything. The classes were free but the test, transportation, food and time was not free. I worked and went to that school at the same time. Definitely helped me gained valuable experience.

[@nixc71]

@@KevtechITSupport is currently in the east coast ( NJ ) and when it comes to job openings how’s that looking you think ? And when it comes to salary wise is it a good field to start in !

[@KevtechITSupport]

There jobs in NJ and money as well. NJ cheaper compared to NY.

[@khalidhussain9417]

Thanks for the vids

[@KevtechITSupport]

Np.

[@zoldyckmehdi1601]

In my job we use itop ticketing system

[@KevtechITSupport]

cool.

[@danieldelgado6392]

Can you do a course on servicenow?

[@KevtechITSupport]

That's not free and it's only given to companies.

[@danieldelgado6392]

Oh ok.. thank you. When are you gonna be on Udemy? Ready to buy the course lol

[@KevtechITSupport]

@@danieldelgado6392 next year

[@danieldelgado6392]

Oh come on lol.... Ok thank you..

[@KevtechITSupport]

I have over 300 videos here and I have collab videos with on KZbinrs on their in my playlist. I pretty much covered all basic stuff on KZbin. Udemy will be more guided but have some similar content and much more.

[@TechDaddyK]

But how much is it? /s

[@KevtechITSupport]

for what?

[@TechDaddyK]

@@KevtechITSupport Spiceworks. I was joking. You said it’s free about 406 times in the video. =) Seriously appreciate the video, though.

[@ikraansiciid1381]

Can I have your email please

[@KevtechITSupport]

I'm on discord, I don't want people emailing me.