Jabra Enhance Pro Bluetooth & Streaming Questions Answered

[@jimspragg417]

Great video! Thank you so much for answering my (many) questions! I am learning and getting so much more out of my JABRAs by watching your channel.

[@HearingClub]

thats the goal my friend and why I'm doin this. Spread the word!!! If you know anyone that has questions and want to learn about their hearing aids, send em my way sir!

[@itisfine4now]

The GN TV Streamer Plus works great with the Jabra Enhance Pro 20. I got bad information from most of the people I asked about this. I bought the TV Streamer from a private audiologist who said it would. It works great. I love it. The combination of hearing though the bluetooth and from the speakers makes the sensation that I can legitimately hear the tv again. Costco needs GN to make one for you guys.

[@HearingClub]

yes sir

[@itisfine4now]

I am sure I will be spending a lot of time with your videos next week. I am getting fitted with Jabra Pro 20s from Costco on Monday. I was in an accident that damaged my hearing in October. I was extensively tested by a univeristy audiology department. They said the Jabra Pro 20s from Costco would be a good way to go. If I wanted to work with the university that was fine they would charge me hourly, but they did not think I would need them.

[@HearingClub]

Let us all know what you end up doing and how you make out.

[@itisfine4now]

I went into Costco for my first appt after getting the hearing aids. No adjustments were necessary. All good!@@HearingClub

[@JuanDeMarias]

Thanks for your videos! Just got my Enhance Pro 20 today and still exploring the features. However I noticed that if I stream music, the volume and mute options in the app have no effect. Is this normal?

[@brianbrooks3429]

Thanks so much for your videos! I think that in one of your videos you mentioned M&RIE. I saw that this is optional for the EP20. When would one want to have that feature, and is it an additional cost?

[@goukux5908]

Thanks for the answer video, I learned a lot. My audiologist said Jabra is likely to come out with a new model circa June 2024. Don’t know what the upgrade will be but if you hear any rumors please let us know. I’m currently wearing Kirkland V10 and the seem to not have the sound quality issues discussed in this video, but alas, they don’t age well in the hot humid air of Taiwan and they aren’t made anymore.

[@HearingClub]

Thanks for the info! We will definitely keep our ears and eyes out for the new rumor of Circa model. Haven’t heard of this before. Yes unfortunately they no longer make KS 10 hearing aids. Once we find out we will make a video and let y’all know. Thank you!

[@brianboucher4248]

The Jabra Select Enhance RIC 300 aids are now available I believe on their website. And it seems some Best Buy stores will have the older RIC Select 200's. I'm getting the Jabra 300's in January when I get my Anthem BCBS hearing aid benefit.

[@williamwebb2042]

I was just fitted with Jabra Enhanced Pro hearing aid. It works well for most normal applications. Streaming works but there are two problems. Bass is very restricted. The balance is off. I have to put the iPhone’s balance slider far to the right. Can either or both of these issues be addressed at Costco.

[@HearingClub]

You can increase the bass in the app using the equalizer. And you can also increase the volume individually in the app. Both things can be made permanent by your fitter. I wouldn’t add more bass permanently though because that will mess with your hearing, I would just use the app

[@charlie7975]

Great videos. Quick bluetooth streaming question. I tried a pair of KS-10 and a pair of Sony OTC hearing aids and had issues streaming from my iPhone XR. If I held my iPhone at shirt pocket level all was fine. When I put it in my back pocket the streaming sound constantly cut out and was unbearable. I like my phone in my back pocket when I walk. I have a new iPhone 15 pro max and am interested in the Jabra Enhanced Pro 20 and wonder what your opinion/experience has been? Thanks.

[@HearingClub]

i haven't spent much time streaming with the 20's but it is a new bluetooth technology so it may be better. If i get an answer, i'll try to remember to come back here and update you.

[@bigmcisback]

Hey Brian, thanks for your videos - very informative. I have an appointment at Costco this Sunday, 2 days from now for a hearing test and plan to buy Jabra hearing aids. I've never heard of the "minis". In a nutshell can you give me an idea what they are vs what you have. Any idea if they cost more? Thanks

[@HearingClub]

Man! I'm doing a video on this very soon, as soon as I get done with this jabra OTC video lol. The minis are the same thing, they fixed the "chunkiness" of my jabras and now come in a slim version, they are exactly the same, just smaller! And... as of today, the jabras are now 1599.99! They dropped the price by $100. Go get em!

[@frankkeoppel732]

I connected my hearing aids first to my iPhone then to my iPad and ended up deleting the iPad connection because there are many reasons why I want my devices communicating with each other through blue tooth and if I leave blue tooth on on my iPad I have many problems controlling my hearing aids with my iPhone. Like having to pair them every time I turn them on or they get out of range. Sometimes I had to try multiple times to get them to pair.

[@HearingClub]

You shouldn't have to Un pair and re pair the hearing aids when changing devices. You should be able to keep them both paired but would need to turn off the Bluetooth on the device you are not using to free up the connection to the other device. Some hearing aids can stay paired and connected to multiple devices simultaneously, but at the moment, these you cannot.

[@MSRez95]

I have this same issue and it’s annoying

[@davidkrull4501]

On my iPhone, I added the soft button that has a reset button to reconnect your HAs.

[@monarchpixels]

I had my iPhone connected to my Jabra pro’s can I also connect to iPad Pro and not affect my original connection.😊

[@bicyclemike7144]

I have a SMART TV from Samsung. Please tell me about Bluetooth and Jabra. I currently use gaming headphones to listen to TV, and have for well over a decade!

[@HearingClub]

Watch the latest video I posted about streaming, hopefully it answers some of your questions.

[@gregsaiter3768]

I just got my Jabra enhance pro 20. I wish there was documentation about the very basics such as how to manually turn on/off. I tried accessing the help pages on the Jabra website but I get a 403 error. Is there a hard copy of the basics somewhere that I can use for reference? Greg...

[@HearingClub]

google this.... "jabra enhane pro 20 pdf"

[@allenmalone6994]

I am on my second set of Jabra Enhance Pro 20s. The first set worked great fo the first two weeks before they stopped picking up sounds and only thing comming out of speakers was a low level white noise. Increasing the volume only made the hissing louder. Replacing domes and wax filters had no effect. Costco ordered replacements and they were great again. I am now about three weeks along with this set and they have deteriorated just like the first set. I am back to Costco next week Monday and i am thinking that it is time to get another brand. I should mention that the HIS tried to reprogram and retested with REM and nothing and nothing she did indicated any life and therefore the replacement. They have not been wet, i clean them every night. I am wondering if any one else has had similar problem, and if you have changed brand what is your experience. Since i want LE audio bluetooth it seems that Rexton Reach is the only currently available choice since the latest Philips model is not available. Second question is how the replacement process works. Do i simply purchase the replacement and then turn in my original Jabra's for refund or is it a one time swap transaction?

[@HearingClub]

i know what the problem is... the microphone screen. They had issues with this and they said its fixed now. Get them replaced again or just go with a different brand. I took one of these problematic hearing aids apart and removed the microphone screen and BAM! back to normal. I was thinking about making a video about this.

[@charliethompson7042]

SUPER enjoyable and informative video! Thanks so very much! Trying to decide between the Jabra enhance select 200 & the NEW Jabra Pro 20. Phone is Samsung S23 Ultra. Any advice?

[@HearingClub]

absolutely, the jabra pro 20 is a premium technology hearing aid. The select 200 is the step down, it either has 6 or 9 channels i dont' remember right this sec. The jabra enhance pro 20 has 17 channels, it is the much better option.

[@charliethompson7042]

Thanks for the advice. Now I've learned that Jabra will release their new Select 300 on December 4th. I'm gonna' wait until I see the specs on them. Let us know what you can about them asap!

[@keith606]

I have the Resound Cala purchased in December 2016 at Costco. I’m considering purchasing the Jabra Enhance Pro 10 at Costco. Can I expect a big improvement difference? How many chips have been updated since then? Is the Bluetooth lag time improved such as connection to phone calls? Most of my hearing loss is due to tinnitus and the feature I need the most is hearing in noisy environments like restaurants.

[@HearingClub]

I think you should totally give the jabras a try. You can demo them before you purchase and make sure to walk around the areas of the warehouse with the most noise. There have been several updates to the chip. I don't have an exact number for you. But yes, they should do really well with noise filtering, especially if you use a more occluding dome. Dont sleep on the philips either, give them a shot too. I'm not sure about Bluetooth lag, I don't even know what that means exactly but I don't have any issues with my Bluetooth. Sometimes they will disconnect but it's a phone, it's going to happen. They all do.

[@jamesb3239]

Hi there. You have a great channel. I bought my current hearing aid from Costco because of your recommendations. The Jabra enhance pro 20 are great. Where can I buy the tv streamer + in Canada? Thanks.

[@HearingClub]

first of all, thank you for the support and kind words. 2nd, we still have no access to the streamer + but as soon as it's available, i'll let everyone know on here

[@DS-zj2on]

I am new to hearing aids. I love my Jabras.

[@HearingClub]

That's great!!! Thank you so much for sharing.

[@dennisrivenbark3771]

I got the Jabra Enhance Pro 20 hearing aids from Costco. I am pretty happy with them but I have one feature not working. When I'm wearing them I can hear the telephone just fine but the tap to answer, tap to hang up feature doesn't work.I do have this feature turned on in the app and have rebooted both. I an using the Google Pixel 5a Android phone.

[@donaldbunnell7003]

Getting Jabra pro 20 but aren't (hear?) yet. I have a new Panasonic landline w/Bluetooth that connects to my smart phone etc. I would think since it has Bluetooth is should also connect to my HA's, what do you think?

[@HearingClub]

It may, I’m not sure but you can try

[@bobcubsfan]

I had my hearing tested. At 81, of course, there is hearing loss. As you pointed out, "correction" goes up to 8K. That is what the test shows. I don't think that is enough. The equalizer in the Apple Music app on the Mac has 10 sliders from 32 up to 16K!

[@HearingClub]

Speech clarity which are hearing aids are designed for to help people hear better especially speech goes up to 8k. Now musicians would like it more than 8k.

[@bobcubsfan]

Not just musicians. I listen a lot to music It would be nice to hear a triangle or a muted trumpet clearly. Overtones are a part of music too.@@HearingClub

[@theodociocozanitis5437]

Does Costco ever re test a person hearing with the new hearing aids they recommend been purchased to see what improvement have happened to a person hearing

[@HearingClub]

We do re tests all the time to see if their hearing has changed so we can update the hearing aids. You can't do a hearing test while wearing Hearing aids to accomplish what you are describing.

[@RudiXeno]

Hi Brian, My Oneplus 6T android phone is not on the list. However if I open Settings on my phone and then Accessibility, I can scroll down to Hearing Aid Compatibility and switch it on or turn it off. Does this mean I can use the App to control my HAs? I'm not interested in streaming, but I do want to use the App to make use of the programs. Will I be able to? My first appointment with Costco is this coming Friday 8/25/23. I do intend to switch to a new iPhone in the near future.

[@HearingClub]

Most likely means you can’t steam and possibly not able to use the app as well. You can try the app. You can try it at your appointment at Costco to see if they work with app. Let us know if they helped you and if it work or not.

[@bsecure39]

I have the Jabra Enhance Pro 10 from Costco early this year. Do you know where I can buy the correct (over the ear) ear filters? Found many types of filters at Amazon but could not identify the correct filter for my unit. Thanks.

[@HearingClub]

The filter is called cerustop. Since you bought it from Costco, why aren’t you getting them from there? They’re free at Costco if you bought hearing aids from them.

[@bsecure39]

@@HearingClub that's great, so glad I subscribed to you channel, and thank you. My sister just bought a pair also and will pick them up this week. She plans to subscribe as well.

[@HearingClub]

Thank you for subscribing us! And no problem we are here to help you guys. Whole purpose of having them channel to give you guys resources!

[@paulette-rose]

My Jabra 500 settings on my iPhone 13 Pro Max does not have any microphone settings except mic on/off. Hope you can help!!

[@HearingClub]

i would say no, they are all comparable to each other.

[@Gordonbanksapp]

I have Jabra Enhance Pro 20’s. There is a problem when removing the buds from the recharging case and the bud (usually just one) is not turned on. Turning it on manually doesn’t work either. Only by inserting the bud back into the charger will the bud turn on. Costco Hearing staff has tested transmitter for problems. My Jabra firmware is up to date.

[@HearingClub]

Weird

[@minnybiker4505]

I have a question.. Can I change a setting so that my Jabra hearing aid won't be the default payback choice when playing music, etc? It doesn't sound good to me, and prefer the phone itself, or other speakers I have. Thanks!

[@HearingClub]

i don't think there is a setting to set either as default but it can be changed very quickly. If you "pull down" the screen from the top, theres a little box that shows the music or video thats playing and you can select "hearing aid" or "phone" this is on an apple phone, not sure about the androids

[@brianboucher4248]

Have not looked at your vid. Is this the Jabra 'Enhance Select 200' model? Or, does Costco change it's name?

[@HearingClub]

No, this is the Jabra Enhance Pro 10 from costco. The 100 and 200 are the same hearing aids but they are the lesser technology levels. The pro 10 is the premium technology level. I'm planning on making a video about this since I get a lot of the same questions.

[@Kranky916]

Can the Jabra Enchance Pro 10's be connected to a laptop for things like streaming or Zoom/Teams meeting? If not, can I use an over the ear headphone with them in or will I need to take them out while using my laptop so I can use headphones?

[@HearingClub]

No it can’t unfortunately. You be better off with headphones.

[@Kranky916]

@@HearingClub Thank you. So it is okay to wear headphones with the hearing aids in?

[@HearingClub]

Yes

[@Kranky916]

@@HearingClub Thank you!

[@HearingClub]

Thank you!

[@utuber1000]

Thank you for all your videos but I stll am confused. What is it that is different about Bluetooth connectivity on the Jabra that supposedly makes it different between the iPhone and Android? In the video you went into great detail about how great the Jabra is with IPHONE, but then only told us you use "the app" (instead of Bluetooth) to connect to ANDROID's Bluetooth - I think that's all you said about difference. (Unless my old hearing aids I'm now wearing missed the rest. LOL!) I have a Pixel 4a which is listed as "compatible" but should I STILL expect problems if I buy the Jabra, or will it be just as good on my Pixel 4a as with an iPhone? I have absolutely no intention of switching to iPhone, so this is an important question for me in deciding which of the 3 Costco 2023 hearing aids to buy to replace my older hearing aids.

[@HearingClub]

Bluetooth connectivity is different between iPhone & Android devices regardless of what hearing aids you have. Android you connect hearing aid devices through Bluetooth in settings. In iPhone, you connect through accessibility then hearing devices in the settings of iPhone. Android has a list of certain devices that’s compatible. If yours is on the list then you will be fine. Hope this helps! Have a great day!

[@RudiXeno]

@@HearingClub where can I find this Android list?

[@HearingClub]

Go to the manufacture or Jabra website and they have their compatibility list on there.

[@utuber1000]

After consulting my Costco fitter/audi, I decided to stick with my KS9s (Phonak Marvels) and have them updated to my current test results. Most reliable Android phone connection and I really like the newest version of the myPhonak app.

[@HearingClub]

Awesome and nothing wrong with sticking with your KS9 hearing aids. I (John) wears KS 9 hearing aids too and love them.

[@John_Alter]

Thanks for the info for phone calls because everytime I call or answer a phone call, they always tell me that they can't hear me unfortunately I have an Android phone so I can't do the mic setting and would have to use my phone to answer the calls. I do plan upgrade my phone to the new iPhone later this year and will start doing the mic setting when I do or get phone calls.

[@HearingClub]

No problem! And let us know what ya think once ya upgrade your phone! Glad to help out!

[@John_Alter]

​@@HearingClubI tried asking my local hearing aid center if I could upgrade to the new mini model but they told me I could only get the original model that I purchased. I bought my Jabra in the first week of May and found out later they had released the minis a few weeks after.

[@HearingClub]

That stinks! How’s the hearing aids tho?

[@John_Alter]

@@HearingClub I had to get a replacement pair because my left hearing aid would get no sound passing through and left ear is the one that needs amplification. I told them about this issue back when it was happening once or twice a week but they told me it's a could be that it would stop for a moment to adjust to the sound around me but it was not the issue. They only took notice 1 month after when I was no longer getting sound on the left side. I got my new pair last week and now I'm waiting for my replacement earmolds to come in.

[@HearingClub]

Well glad you got your hearing aids repaired or replaced. Let us know how they are once you get your earmolds! Have a great day!

[@MSS00123]

Suddenly, iphone sound disappeared almost entirely from my iphone12. Apple said the right hearing aid seemed it was not connected (that is the only hearing aid I am using). We have un-paired, restarted, etc, to no avail.

[@HearingClub]

1. go to accessibility, hearing devices, tap on your hearing aids and then tap, forget devices 2. power the hearing aids off, then on 3. the iphone will search for both hearing aids 4. select both, make sure R+L appear 5. bam!

[@Nautilusbaja]

Thanks for this informative video. I have another question regarding Bluetooth, will the Jabra enhance pro 10 connect to a laptop (Dell, Mac)?

[@HearingClub]

I have aMac, lemme try when i get home but i highly doubt it,

[@utuber1000]

@@HearingClub I have an M1 MacBook Air, so I am interested in the answer - Did/will the Jabra connect to the Mac's Bluetooth?

[@utuber1000]

@@HearingClub Well? 🙂

[@utuber1000]

@@HearingClub "…I have aMac, lemme try when i get home but i highly doubt it," I'm thinking/hoping that since my MacBook Air OS has an Accessibility Preference, that the Jabra should work on my Mac the way it works on an iPhone; and since I am more interested in streaming from my Mac than caring much about phone calls, I should be okay. What do you think?

[@HearingClub]

Nope laptops and macs will not connect to hearing aids. Sorry for late response

[@goldenduffer829]

Is there anyway to get tv sound direct to my jabra hearing aids ?

[@HearingClub]

Yes, you can purchase the Jabra tv streamer+ from costco

[@richard9827]

My Pro 20’s had a major problem with the mic on my iPhone 15. People including the Costco fitter and a senior Apple advisor could only barely hear me speak and I have a load voice. Neither Apple or Costco could figure why. When I returned to the six year old Resound the mic worked fine. I gave up on the Pro 20. Sadly. I found Bluetooth to be problematic and other problems. I returned them

[@HearingClub]

That’s unfortunate but thank you for sharing

[@ralphsmith4063]

I stream of my desktop computer. I need an audio transmitter that is compatible with my Jabra Enhanced pro hearing aids. What brands will work or what specs should I look for. The transmitter that Costco sells is too expensive.

[@HearingClub]

I'm not sure what would work. With prescription hearing aids, everything is proprietary so they make you use their hardware. If you find something that actually works, please let me know. I havent found anything

[@dancoleman8467]

Question: I did not know that I could have gotten hearing aids at Costco. So, after much research, I ended up buying the Jabra Enhance 300 directly from Jabra. My question is this: The model numbers at Costco are different, but are they the same devices, or are they better, or what?

[@HearingClub]

im working on a video now for this exact question. But before i do, i need to have all the accurate information. I'm getting ahold of jabra and i'll have a video out soon. I think the jabra 300 is the enhance pro 10.

[@bobcubsfan]

Can over-the-ear noise-cancelling headphones be used with hearing aids?

[@HearingClub]

Sorry about the previous answer. I didn't expect so many comments so i had one of my fellow hearing aid fitters helping me. I would not suggest ever using headphones with hearing aids. The headphones can amplify what a hearing aid can and for music, the headphones would sound so much better. I definitely would NOT use both. I would also expect feedback to occur since you are surrounding the ears and the hearing aids are not calibrated for those acoustics. I would just take the hearing aids out. Hope that helps!

[@beerstein7137]

I had a pair of hearing aids (Phillips 9040) fitted and I was surprised by the amount that my ears were pushed away from my head. Is that just a bad fit?

[@HearingClub]

I mean, everyone is shaped differently. A bad fit? If they don't feel right or it bothers you then I guess it is a bad fit. 🤷

[@beerstein7137]

@@HearingClub Thanks

[@ralphwaltrts5994]

Is there a pin code for the Jabra enhanced Pro 20 and if there is a pin code where do I find that PIN code

[@HearingClub]

I’m not aware of any pin code

[@ppace52470]

Just got these! So impressed with the difference in background noise while walking around Costco. Can this connect directly with computer soft phones to make/take calls, MS Teams meetings, etc? Or is a headset required? What kind of UC headsets might work best (over the ear, on the ear, bone conduction? I’m new to HAs, so any help is a a appreciated. I’m worried about headset over the HAs and glasses being tight or claustrophobic if they’re tight, heavy or completely noise canceling. I work from home, so noise is not generally an issue.

[@HearingClub]

The Jabra Hearing aids can’t connect to computers. However, depending on what phone you have, it can connect to your phone. Therefore, on your phone you can hear phone calls, music on phone, text alerts, all them stream into your hearing aids. Now for your computer you would need to use a headset. Far as space and wearing headsets or glasses, it will not affect them the hearing aids are small. The glasses frame just sit next to hearing aids between hearing aids and your head.

[@ppace52470]

@@HearingClub thanks!

[@HearingClub]

No problem!

[@merrillkingston8807]

Is it possible to pair the Jabra Enhanced Pro hearing aids with my computer to stream the audio?

[@HearingClub]

No you can’t unfortunately.

[@Planardude]

A question - My iphone is paired to my hearing aids and my car. Will the phone connect to my car or the aids or do I need to turn off the bluetooth to phone so I can calls to my car?

[@HearingClub]

The hearing aids and the car will fight for the phone. I think the car usually wins, it's bigger.... but seriously, that's the million dollar question. There's no clear answer

[@depecheddurand]

What i have noticed is that if I use a regular phone like a landline I can`t hear anything, it kinda blocks my ear.

[@lakrfan4980]

I'm a bit confused. Ads state that the Jabra Enhance Pro hearing aids are iPhone compatable. Does this mean that those of us with Android phones cannot make adjustments to the hearing aids via the phone app?

[@HearingClub]

It can connect to certain android devices. It’s limited when it comes to android. If you have an iPhone then easy no problem. What kind of android phone you have?

[@lakrfan4980]

I have a Samsung Galaxy S10 plus

[@HearingClub]

Yes according to Jabra it’s compatible. Long as it has Android 0S version 8.0 or later

[@utuber1000]

@@HearingClub So does that mean that it will work on my Android v 13 Pixel 4a just as good as with an iPhone? If not, which of the other two Costco offerings would be a better choice for me? (I definitely want rechargeability this time also.)

[@HearingClub]

Yes it should work good, however I wouldn’t say android work as good as iPhone. As we mentioned in video hearing aids were made for iPhone and Apple has done really good job with compatibility with hearing aids. Android is just behind in the game but pixels and Samsung galaxies tend to be the best of android devices.

[@dougsmith3664]

Is it possible to connect to an aftermarket Bluetooth transmitter? We have tried connecting to a Swiitech and failed.

[@HearingClub]

You can try but most likely not going to work. You be better off with sticking to same brand you got hearing aids from to purchase tv adapter.

[@dougsmith3664]

Thanks for getting back to us, we have the unit for the TV, but it requires it to be plugged in for power. We were hoping to find something that would work stand alone. So far, no joy..

[@HearingClub]

For stand alone unfortunately that won’t happen. It all requires power of some sort.

[@dougsmith3664]

@HearingClub I think we have a misunderstanding. We realize that power is required. The transmitters are powered by rechargeable batteries just like the hearing aids. It does appear that the Jabra hearing aids are very limited to what they will connect to, so the only solution is to switch to another brand that does offer a more open Bluetooth connection.

[@HearingClub]

If you want more open Bluetooth connection, then it would be Phonak. But Costco doesn’t sell Phonak anymore.

[@ronnychristensen9043]

Can my Android be used as a table mic for my Jabras?

[@HearingClub]

i don't think so, im pretty sure this is only available with iphones

[@Divelexic]

Streaming and phone calls sound horrible on my Enhance Pros. Is this normal? Several people have noticed on phone calls and the sound quality receiving is just awful. If this is normal, I’m going to go with a different hearing aid. I replaced my Kirkland 10’s with the Jabra for the in ear mic. But the sound quality of a phone call and streaming is a deal breaker for me.

[@HearingClub]

You have to adjust the sound using the sound enhancer. And thats fair, the jabras aren't for everybody. Just because they sound good for me doesn't mean they will for you too ya know. We both have different hearing losses. And yes, the streaming quality isn't great, I have to adjust the mids and lows to get it to sound nice. But once I do, it sounds great! For me anyway. I have a video explaining how to make these adjustments so the streaming sounds good.

[@markeengillette4470]

But i dont want to direct stream and i can't figure out how to turn it off! Help!

[@HearingClub]

im working on a video to help you out now lol

[@twillems4391]

Hi, I'm using android 13, I get phone calls and can hear, but the caller can't hear me... Do you have a fix? Thx.

[@HearingClub]

Hmmm. I cant think of why they can't hear you. This is definitely something i would have to troubleshoot in person. Have you tried connecting your aids to another phone? You can rule either the hearing aids or your phone by doing that.

[@robertwarczynski8172]

Are Costco hearing aid lock so no one else can program them

[@HearingClub]

I don’t think they are locked, you just need to find the software.

[@robertsymonds1238]

I have Jabara select 100 and I have an issue with dropping bluetooth connection on my pixel 7, and the hearing aids cut off then back on again. this is the Jabara enanced pro app.

[@HearingClub]

The pixel is notorious for Bluetooth connection issues. All hearing aids occasionally drop connection, it’s Bluetooth so it happens. But the pixel is known for this.

[@noahklein360]

I'd like to stream, via bluetooth, from my MacBook Pro. I managed to do it once, but forgot how to do it. Can you please remind me?

[@HearingClub]

it should be under the accessibility menu. I'll have to work on a video on how to do it.

[@bobcubsfan]

another comment. Can't wait for Apple to start selling hearing aids. Their AirPods are practically there.

[@HearingClub]

Yes agreed they are in that direction. Question is are they trying to or they just staying with headphone market. Who knows? It be cool if they get into the industry. There phones already work best with hearing aids.

[@CARRJ142]

Hearing aids are considered a Medical device, Headphones aren't. A completely different set of regulations governs Hearing Aids use. @@HearingClub

[@HearingClub]

Yes that is correct.

[@ronnychristensen9043]

Can

[@kenadams9030]

Really, can't believe the comment on Android. Get with the times Jabra. Android rules.

[@HearingClub]

its not jabra's fault, its android. They have a million different phones using Android, but with apple, they are all iphones and much more consistent.

[@kenadams9030]

Yea, no, I have had several other hearing assist, including one's from Bose that have not issue on Android. It is just being lazy.@@HearingClub

[@PhilinWaterloo]

So get rid of your Android phone and pay triple? Get a better set of hearing aids. If they can't handle Android, they are a subpar.

[@HearingClub]

Ok!

[@raziel2760]

The problem isn't the hearing aids its the Android platform there are to many different Android OS for their to be perfect compatibility

[@kg4tnp]

Yeah I'm not buying a 1500 phone and changing eco systems because Jabra is lazy and doesn't want to do the work two make their devices connect to hearing aid ASHA protocol correctly.

[@HearingClub]

I have a Samsung s22 and an iPhone 11. Both phones work perfectly fine and stream with my jabras. Not sure what you are talking about.