Testing my troubleshooting skills!

[@FinkNimrod]

That Micro Center employee who showed up is literally the coolest dude ever. That is an A1 employee. Dude has helped me and all my friends with our builds.

[@gamernerd7139]

Great to see employees loving their work.

[@SalemTechsperts]

The Greatest Technician That's Ever Lived

[@GalaticAdam]

Wasnt expecting to see you here lol, but i love your content and hope i can do something similar

[@Athlonite69]

No no he isn't he could have caused alot of damage to that 1st PC just by turning it on like he did without bothering to check if power cables were plugged in properly or for any loose hardware that wasn't seated properly

[@SRD124]

Wasn't expected, but love your famous line.

[@taggerman6867]

@@Athlonite69 You do realize he's making a reference to his own content, right? Check him out, he's pretty funny.

[@CavezOfficial]

​@@Athlonite69 the people at microcenter aren't going to configure a test like this with potentially short circuited connections, and Jay knows this. That would be incredibly unsafe. Put some respect on the man's experience with PCs. 😂😂😂

[@bealight5141]

Really appreciate all of you that work on the channel. You have helped me hundreds of times with builds, overclocking etc. Not only have you helped me and countless others learn a ton, you have made the information easy to digest. Thank you all so so much 🙏🏻

[@raven4k998]

what the heck did they do? well he wanted them to stump him so they have to be creative🤣🤣🤣🤣🤣

[@Seizuqi]

I wish the uk had nationwide microcentres and newegg stores, makes me want to live in the us

[@Synt4xTerr0r]

US is so f****d up that even newegg or microcenter won't make me want to move there.

[@jacobserperior]

I live in the U.S. and there's nothing near me. It's only very select locations, mostly places like California.

[@VladimirDT]

I only know of like 3 micro center stores in the whole US, the one jayz in and two are in cities about 4 hours away from me

[@ANGRYWOLVERINE2060-ft2nc]

The US doesn't have nationwide microcenters. TN has an NFL football team a NHL hockey team and an NBA team but no microcenters. OH has 2 and GA has 2 for example. There are several states that don't have a microcenter. So if you live in TN like I do you would have to go to OH or GA. The Toasty Bros who live in Louisville KY go to one of the OH microcenters. If I stay in TN I would likely go to one of the GA ones. I say if I stay because I am thinking of moving to another state which while it also lacks microcenters is closer to OH. I am retiring and want out of TN but I would like to either get my pc upgraded or get a more powerful one. I have 2 pcs one an older Cyberpower that I bought at a pawn shop many years ago but it still runs albeit barely and a ABS from Newegg that was given to me as a present. I play games on the ABS but it is a starting to show its age and having issues so I would like to get it upgraded or replaced.

[@Dan_Mitch92]

Finding somewhere in the UK for PC parts is a nightmare. Pretty much stuck with Amazon.

[@joefries7046]

For some reason whenever im having a crappy day and i start a jay video and hes up beat and positive and happy, it makes me in a better mood for sure. Helps alot to be distracted and see what jay has on the go

[@sykoteddy]

Same here, I sometimes just put on any video from JayzTwoCents to have it running in the background because it's like having friends in the background doing stuff. I just realized it sounds like I don't have any friends, and I kinda don't but I'm a "Sigma Male" and like my solitude. But sometimes it's nice just to have something other than music running in the background that you don't have to listen to, too closely. I also watch derbauer like this. Radio is too damn boring to listen to and they play crap music 9/10 times.

[@joefries7046]

@@sykoteddy Totally agree and im the same way, i can caveman for months and be just fine but also nice to ahve somthing playin in the background, i always have neebs gaming in the background

[@theborbz3024]

​@@sykoteddy i agree, i usually play also the videos of Dr.DisRespect on my background as well, you can try his videos, amazing and interactive gamer

[@jamesbarlett246]

I think most of us are grateful that you do what you do Jay! A lot of viewers including myself don't live near micro center so this really helps!

[@Athlonite69]

I wouldn't rely on anything Jay did he could have shorted out hardware in that system just by turning it on before making sure everything was plugged in or seated properly infact what he did here was the actions of a very poor technician and could cost alot of money in replacement hardware

[@jamesbarlett246]

@@Athlonite69 I've been building PC's for years. Nothing he did would damage the hardware. Nice try!

[@blakesoller9623]

I have a powerspec pre-built and it's great. When I got it home I noticed a noise that seemed to be coming from the power supply. I took the system back to get looked at and they said they could not here the noise but would replace the power supply just in case. They also noticed the AIO I had was under recall and they replaced that as well. I was not charged a dime and I do not have an extended warranty. A+ customer service.

[@khaychi]

That was a really cool&wholesome video. Maybe you guys can do it again one day and backseat Nic trying to find the issues. 😂

[@John-b4v2d]

It never ceases to amaze me that after 40 years in the business I can still make just as many rookie mistakes as I always did! Looks like I'm not alone! 🤣🤣🤣

[@SaraMorgan-ym6ue]

would have been funny had they put an old msi bios on then set the year to 3955 and installed windows to corrupt the windows install🤣🤣

[@2528drevas]

I used to build servers, workstations, and business desktops for HP around the time they merged with Compaq, so I've been doing it for about a minute too. I still find myself making little dumb mistakes once in a while.

[@alexedwards6509]

I laughed when Jay was in a fault finding competition with Linus and he thought no NVME was installed because it was stuck on the heat sink. We have all done that sort of thing.

[@SaraMorgan-ym6ue]

@@alexedwards6509 well you have I have not because I am smarter then you🤣🤣

[@patrickwilliams9611]

@@SaraMorgan-ym6ue your not

[@Geoff8620]

I stand by it that PC Building simulator is a fantastic way to learn the basics of pc troubleshooting without risking yours or someone else's computer.

[@jeremyschillinger917]

I build PC's and have worked IT for a major company. I had a build about 15 years ago when I was still new that I just could get to run stable. I didn't have parts to swap. I brought it in to the tech bar and they got the PC running. Turned out one of the RAM sticks was bad and the CPU was defective. They swapped the parts and charged me their minimum fee since the could handle the defective return. That experience turned me into a life time Microcenter fan even though I live an hour away.

[@bikedoc4145]

Greg Salazar would be proud, WTG Jay 🤣

[@mrtempertantrum]

Jay, I just wanted to tell you that if you're having fun, we're having fun. Thanks for being a joy and letting us live vicariously through your adventures!

[@nsday1]

BeQuiet PSUs don't cut power to the system when you turn off the switch at the back. You can't turn on the computer, but it still feeds it power, including powering some USBs, etc. Only way to cut the power is to pull the plug

[@thehorsefromhorsinabout]

I actually didn't know about the fan pulling through a heatsink pulling air from the sides thing, I always knew it was less efficient but I never knew the reason.

[@LostButMakingGoodTime]

Watching you troubleshoot these in this manner was far more educational than I had thought it would be. Like a checklist of things to check in an ALREADY ASSEMBLED PC, which is quite a bit different from the BUILDING IT approach we’re used to.

[@Athlonite69]

Things that should have been checked long before turning that PC on for the first time by doing what he did with that first PC he could have caused shorts and killed the ram or anything else that wasn't seated properly also not making sure that the power plugs on the PSU weren't plugged into their respective sockets could also have caused damage

[@masterinsan0]

+1 like for Half-Life weapon switching sound

[@Cowlicorn]

Coming off of Gamer's nexus's new video, that sponsor was well timed LMAO

[@SpacemanXC]

was about to say the same thing 🤣

[@krakentortoise7531]

OMG haha, this was gold!

[@JustAMindlessDrone]

LOL same here, literally. WTF!

[@arnox4554]

@@JustAMindlessDrone And this is why I skip ALL sponsor spots. Many good KZbinrs seem to just not give a fuck who they're being sponsored by as long as the check clears.

[@Ralipsi]

Now that is a very bad sponser!

[@TheDanclone]

You guys are great. You all always seem to be enjoying the work that you do and that's part of what brings me consistently back. Thank you for all the presentation of concise information that you make so easy to absorb. Take care of yourself so you can continue the good and entertaining work that you all do. You guys are more like rock stars than you might ever know.

[@johanjacobs9240]

The plastic. Somehow I knew it before Jay discovered it.🤣

[@francoisleveille409]

Interesting to learn it actually has a spreading function!

[@OlettaLiano]

@@francoisleveille409 True, but I hate dealing with thermal paste mess, so I use Thermal Grizzly KryoSheets on all of my builds.

[@Riddler290]

No you didn’t why lie

[@Locutus494]

Me too! When he first removed the cooler and didn't look at the cooler plate, I was thinking "check for the plastic, Jay!" 🤣

[@sh1rub4]

Yeah me too 😂 it was just so obvious

[@chuckthetekkie]

You are so lucky to have a Microcenter near you. Closet one to us is mre than a 2 hour drive to a different state. The on that is in NJ is 50% further than the one in PA is from us.

[@Jules_Diplopia]

I wish we had 'tech bars' like that over here in the Netherlands. Simply because I no longer have the strength to do a lot of that. Having said that I would also struggle to get a PC into a store with a Tech Bar... so scratch that.

[@Demarcius]

Someone I knew had that second problem before

[@WallisHall]

Nice catch on the plastic. , a friend of mine had left one of the old paper covers on his cooler.. always had thermal issues with the computer, and gave it away... made a reliable secondary computer...

[@danr.1299]

I love micro-center even though I have to drive 2 hours there. They got everything you could need. Can’t wait to go back and get some upgrades for my rig

[@stephenhood2948]

I really wish there was a Micro Center close to where I live. That Hyte PC case looks really sweet, on another note.

[@fettolehart]

this is... kind of marketing genius NGL. It shows how knowledgeable the MicroCenter guys and gals actually are. If they could think of sabtoging like that then they certainly would know to look for all that stuff and then some when someone has a problem. I certainly would not have anywhere near the that level of confidence in somewhere like Best Buy for example.... in fact, i cant think of any big box stores i'd actually trust. maybe a Mom N Pop shop perhaps, or The Greatest Technician Who Ever Lived.

[@coryscomputerrepair]

I just have to say, The HYTE Y70 (your ad lol) is probably my second favorite PC case behind the Corsair 4000D Airflow. I just love how they went a different direction with the case and did their own thing. The power button location is my favorite aspect of that case. Anyhow back to the video lol.

[@Nareimooncatt]

I recently got into Gregg Salazar's Fix or Flop series on here and now i want to see him and Jay compete head to head diagnosing and repairing several systems like this.

[@henryroesemann2235]

You are very good at working on PC`s Jay. I really enjoy watching your channel and learning from you.

[@T3chWarri0r]

Phil pulling his knife with this nice half-life audio - Phil you are the best

[@TheDarkPreacher65]

I love the Tech Bar at Microcenter, because they have the tools I don't have at home. I bought a cheap little Asus Laptop and immediately bought a M.2 for it for storage, and took both of them over to the Tech Bar and they just popped open the laptop and installed the M.2 drive for me. At the time, I didn't have a knockoff iFixit kit at home to use to pop open the laptop. Now I do.

[@outlet6989]

Hi Jay. Here's how I would get you. I'd remove the AIO and install a 'be quiet, pure loop' AIO. Before I placed it in the case, I would open the fill port and drain about half of the coolant.

[@noadsaregoodads]

I have bad anxiety and shit. I am so glad you are doing what you do. I get this endorphin feeling when I see specific KZbinrs post a new "GOOD" video.

[@justatim8143]

Things I like about Micro Center is you can see and buy in person. Things I don't like is the nearest store is over 100 miles away from me, they don't have the parts I want either in stock or don't carry, their website is hard to navigate to find the parts and They don't have Shipping on all. (example: Ram I want G-Skill ram and I click DDR5 ram and they say 1 or 2 when building my list).

[@susanrobins4297]

Electronics tech since 1970; with that said I use to fix Heathkits for people who built them. Built a couple dozen myself. You learn by experience to look for almost invisible signs of the history of what what was put in front of you to work on. I have done more than a few dozen computer build fault findings..... IF you want to be good at this you need to engage yourself in as many of these kinds of builds as you can find. You would think Geek Squad would tur5n out some SuperStars in this field.... Nope it is those of us who love the hardware enough to dig deep into it enough to have an understanding of what is going on... Love your videos Jay... Take Care........

[@rxman4453]

This is good because it helps us know how to troubleshoot in real time. Nice job sir. And don’t feel bad it happens to the best of us. I’ve left off the backplate because I was so excited to get it up and running 😂

[@elviscera4661]

I think Jay did splendidly in this challenge. Kudos for the non-spinning GPU fans, good catch. As an unpressured bystander when the utter lack of thermal paste was discovered and it did not appear that Jay checked the cold plate for the plastic I immediately said "Check the cold plate". The one solution I disagree with was the one fan not showing LED's, IMO, the correct solution would have been to disconnect all the LED's (hell, just cut all the led cables). :)

[@matthewadunlap]

Watched this video and realized my ram sticks needed to be swapped for optimal performance. Still learning things after being out the PC building world for 15 years.

[@Wombel]

That was a nice one. A few very dirty things like the plastic on an old cpu. Or the cmos battery that was hidden. Or the LED that was plugged into itself and then taped together. But you found all of them. Very good skills and the way you did it also made a lot of sense. Personally i would not agree with let the CPU cooler run without a fan just with passive cooling from the case fans but i also don't know the timeline. A few minutes are properly ok but i would not let it run for hours like this. Great video Jay thanks

[@walterlegere1403]

I think you did an outstanding job at troubleshooting. It's even harder not knowing what the symptoms are! Soooo, if you ever stop making content (though we hope you never do) you can always go to work as a tech at Micro Center! As far as the AIO was concerned, it would have been much more diabolical if they somehow drained all the coolant out instead of plastic. THAT would have been a tough one to figure out.

[@claudej8805]

My cooler fan is pulling (my case is special), it works fine. You said because air can flea out the sides but when pushing the problem is exactly the same.

[@krestophvon-spake9493]

More of these types of vids. I like the topic of diagnostics. Its both entertaining and educational.

[@SaFireSunSet]

Was on Vacay in SoCal couple weeks ago and took a trip to the tuston Microcenter, i wish SO bad they'd do this overhaul to the one in my state, its so nice.

[@MrFOXTEiN]

Loved the video. Love that exact MC branch. Good bunch. Good laugh. Happy days. Cheers J.

[@benjaminfrohns]

Nice timing with the Hyte case ad. Did you see the video from Steve about the copy?

[@andrewt.5567]

Just Rolled In is a great channel. Quick videos and right to the point on the situations. aas

[@KrisBendix]

I thought of un-seated RAM 1st as soon as it didn't post. Such a classic one.

[@patricklee8552]

reminds me of my first computer class for Computer Operations Certification, we had a printing assignment and printer was not hooked up, had to retrace the cables.

[@timometsanoja9666]

Great content Jay... Learning from ones mistakes is the most efficient way. And the attention to detail and focus is a must have.

[@Tom5TomEntertainment]

You didn't turn it off then on again. Mission failed, we'll get 'em next time.

[@ryanberry4348]

I really loved this , I’ve been a fan for a longtime and I feel like this content would be super helpful for any knowledge level

[@Edgemaster72]

When Jay said there wasn't going to be thermal paste I was totally expecting them to curveball and have the paste on the plastic, but I was not expecting them to have no paste AND the plastic, what a legend

[@nxtleepriest]

This was a fun video to watch! TY!

[@bhuvangunessee]

I wish there was something like Microcenter in France, I'd go out more often.

[@Bluelagoonstudios]

I immediately suspected the plastic shield on the CPU cooler, because the CPU didn't have paste on it, and the AIO looked new. To be honest, I too made that mistake, especially if I'm alone, and someone comes into the shop and then go back to build further. Jup the same. So you are not alone, Jay.

[@oneofAli]

Jay boss as soon as you turn off psu just hit power button to kill remain electricity rest in system before removing or adding anything on it. ❤️

[@KillerDonuts27]

This was a really fun and interesting video - please do more of these!

[@ACatPassingBy]

This would be a nice little program that Micro Center can do to teach people how to build PCs and how to troubleshoot it. Wish I got to build one for them and have Jay take a look at it so I would know my mistake!

[@DingusBatus]

On system 1 I wouldn’t have caught the GPU fans not spinning due to being unplugged. Then when the temperature shot up it would have confused the living daylights out of my the card was so hot. The rest I would have got, I think, it just would have taken longer. Very educational video on fault finding. Thank you.😀

[@halflife82]

I was hoping they’d done something difficult! I’m a tech as well and back in the AMD Barton & Opteron days we used to “pencil mod” resistors for less v-droop, run wire strands across cpu pins to trick the cpu to unlock inactive cores, and lots of fun tricks! You should have corrupted the bios or flashed a different brand bios on the mobo or GPU! Lol

[@hacoberthejacober3345]

Jays two tech tips

[@Athlonite69]

Before turning a non working PC on. The very first things you should be doing is NOT TURNING IT ON until you've gone over it and made sure things that should be plugged in are exactly that plugged in. Like power cables are they plugged in are they plugged into the right power sockets on both ends, Is the ram seated properly, Is the GPU seated properly, are the systems fans plugged in to the right fan power plugs these are all thing you should be doing Jay before even thinking about turning on a system as you could have caused a short in any of the loosely fitted hardware and possibly killing it.

[@leximus6394]

Haaaaa the plastic sheat, it happen ones to me, while building a hard tube line.... Hopefully my brain have think about it before the filling ^^

[@dash8brj]

I've been building PC's for years and still occasionally get caught out by the plastic film on the cooler :)

[@brandishwar]

Complacency is the risk of experience, as you showed with not looking at the underside of the AIO's cold plate

[@mxcafx]

This is so cool! I love your troubleshooting videos, and this one takes the cake.

[@wtfdoino605]

Wow, Tustin is my local microcenter also. 998 mile drive, but it is closer than denver.

[@archerfs6786]

In my early builds i killed an AMD opteron cpu because i didnt take plastic tape from the bottom of the air cooler. Pretty much killed it in 3 month. So yes lesson learned. Good video!!

[@glitchered]

love the microcenter ads. a good place. they look like salesman. but know their stuff. and you edit in the fun shots with jay. thx phil. :)

[@limelegacy5018]

I am in the process of building a new PC and was contemplating purchasing the Hyte case. However, given that my other PC is housed in the Thermaltake Tower 100 case, I opted for the Thermaltake Tower 500 instead.

The only thing missing from the perfection of this video was the Happy Tree friends jingle at the end 😝👍

[@nemisis_wolf]

Wish Micro Centre were in the UK as well.

[@ForsytheGaming]

We've all done the peel miss. Built a system for a friend, saw the temps, and went "well that's not good". Newb move by me, lol.

[@MrSecurity.]

My first hand-me-down gaming PC only had 4 GB of RAM and then my buddy gave me a single 8 GB stick. So of course I was only running three sticks of RAM and they were a total of 12 gigs. But it improved a lot. Mismatch ram works sometimes

[@SenileOtaku]

Two more problems with that second system: it's running MSWindows, and it has an MSI motherboard .

[@NoOne-yp1qe]

More of this, please!

[@Brandon-bd8zv]

Can you make a video for the first time pc builders? It’s hard for people just getting into it that may or may not have built there first gaming setup to differentiate between people pushing snake oil solutions and what will actually help there machines. Thanks in advance if you read this comment and if you do anything with this

[@devonefoster105]

Thank you Jay, I find you're videos very interesting and helpful especially that I am a rookie pc builder and learning all the ends and outs of this industry.

[@sh1rub4]

Jay, you are the best. Wish you good health and great projects

[@mikealmogy]

I was upgrading and fixing a 8700K that was very nicely built but...for almost all of it's life the cooler had the plastic cover. The issue with the PC was not overheating but since it was an old pc and i was u[grading it i also changed the thermal paste and saw this.

[@joederp7512]

I wish they would build a Micro Center in Florida, it would be especially awesome if it were in Orlando.

[@shawnjefferson692]

Thanks for making home builds and repair a little less intimidating.

[@pyroslev]

When I go to the Charlotte soft opening, I'm hoping that a man of your stature might be there. I know there will be some tech tubers there but really hoping you're there.

[@wizardofki]

If it was me on a challenge like this, I would take apart the whole computer and rebuild it de novo including clearing the bios because who knows what the other techs did to sabotage it, and I wouldn’t want to start out shorting or frying anything.

[@zefko]

in the part where you figured out there´s no paste, i literally said out loud: CHECK THE BOTTOM OF THE PUMP !!! :D

[@MrKryss2k]

When I saw the hot CPU on the second system I immediately thought they left the plastic on - I've done it myself and just assumed the cooler wasn't that good as it was *reasonably* cool but not what I wanted.

[@doughy041]

Please install a Tech Bar at the Mayfield Heights micro center. Would make our lives so much better so I dont have to drive home, try them and hope they work.

[@Duval02]

This is the best type of videos on My opinion. Thank`s for diversified interesting ideas of videos on Your channel!

[@derrickbentum-eu3ug]

I can't stop watching your videos

[@STAG162]

Jay discovering all the issues... me in cyberspace ("it's this Jay, it's that Jay") somehow 30+ years of fudging around with PCs pays off, eventually.

[@JohnBoadway]

I loved this video, 2cents to the rescue !

[@MagicSwordKing]

This is a really good video concept, hope you do more of these videos. Love my local Micro Cemter.

[@dragonmaster1500]

Man, I wish we had Microcenters in Canada...

[@stewart9540]

Always remember at uni a guy stripping out a PC that had been sabotaged by the lecturer, he had it in bits and never thought of checking the kettle lead, the fuse had been pulled from the plug 😂😂

[@SaraMorgan-ym6ue]

customer states the computer self destruct on boot up🤣🤣

[@drusszan]

I had to change my cmost battery on my new build it was bad. was a pain but system is running good now

[@LeoAzzakaGoile]

Try using Shelves above the windows to block them.

[@M-I-K-E]

i wish we still had Vobis or a Microcenter in Germany

[@1wSCOTTw1]

66% of the time I forget to take the plastic off the cooler. I always remember as soon as I get it tightened down. They need to make the plastic bright orange or hot pink to help people like myself.

[@kingcrackedhen3572]

As soon as I saw the clean cpu I thought they might of not taken the aio sticker off, this was fun to play along to