EVEN THOUGH A BAD DAY, SO PROUD OF MAXWELL

[@teresamurowsky9854]

Oh the joys of dealing with insurance! I am amazed that a real person answered and took care of the issues! So proud of Maxwell ! ❤

[@MsDale1976]

I know with me, I more than likely would not have been as calm! Congratulations, Maxwell for being so good in this experience. God Bless

[@PatriceLanes]

Maxwell, so proud of all of the growth! Jean, you are amazing!

[@taratalbert9557]

Great job Maxwell! And Jean 😉 Days like that really stunk. So glad it worked out and Maxwell adulted like the adult he is!👏🏾👏🏾

[@terrykozak2932]

Excellent job, Maxwell! May Jehovah continue to bless you!

[@noraverheyen5506]

Bless your heart, what a day. Good job Maxwell.

[@margueritehunter-ts5dq]

Poor darlings 🥺, so sorry , no one needs this . Well done Maxwell, for keeping calm in such a stressful experience! We have been praying for you to get some help to see the neurologist and suitable meds. You will be blessed for sure 🙏🏻❤️❤️

[@kimharding5213]

Hi Jean and Maxwell. I’m sorry you experienced such a rotten time. Well done for remaining calm and coping so well in what was clearly a uncomfortable situation through no fault of your own.Best wishes to you both.

[@tinabartholomay7865]

The more I watched definitely more proud of Maxwell

[@robinsquiltbasket]

Maxwell handled the situation amazingly. I would have been in a puddle on the floor. I hope you both have some restful days after that.

[@SAHamel_]

Good Job, Maxwell. You conquered!

[@mariawells8026]

Oh Jean and Maxwell!! What a tough time you had! Maxwell, you have come a long way and did a very good job handling that issue. WOW! Jean, bless your heart ❤! My friend is a Special Educator and does tremendous work for her students and the parents. God bless you all!

[@lindarussell1932]

Great job you 2!!❤❤

[@martinaryan5051]

Well done Maxwell , you did great !!! I can only imagine the stress....definitely a time for stress eating some chocolate lol xxx

[@sharonframpton1887]

Wow! I would have just left the whole mess where it sat and went home! I'm sorry you guys had such a stressful day!

[@marybeth4002]

Maxwell, you handled this situation with respect and maturity. There are many adults that could take a lesson on how you handled yourself in the store and then calling the insurance company yourself when you got home. Jean, I too would have wanted to have a good cry afterwards. I'm glad you are home and settled in with a quilt and a cup of tea. Tomorrow is another day ❤❤

[@sharonwilson8208]

Maxwell handled that situation better than I would have. I could see me throwing the food against the wall in frustration! Great job Maxwell ❤😊

[@trudylitterine8877]

Great job, Maxwell.....Jehovah has given you patience needed...Prayers for you both!

[@donnacurtis-binette8719]

Maxwell you are stronger than you think you are! I'm 66 & get frustrated too, I don't know that I would have thought to call my insurance company right then. It has been a pleasure watching you grow so much through moms channel

[@noralleharper1756]

Oh Jean you and Maxwell had a very stressful time. Glad you came home and made a cuppa.☕️

[@delwyngraham4033]

You both did well to remain so calm and respectful 👏💛

[@marthamechelis6368]

First I have to apologize because I had a chuckle listening to your video!! I chuckled because I've been through it myself! Many years ago my babies and I were on the WIC program, thank goodness for such a program to help with formula and nutritious food for children and new moms! Well, every time I went to the, "Giant" I had issues also! Anyway , thank you so much for sharing, I hope everything goes smoothly from now on for Maxwell and you! Take care and Happy New Year with much health and happiness!

[@marjihorn9784]

My prayers and love go out to all of you. All Maxwell's issues are so stressful and understandable what you are going through.

[@pennyanddennisdegener7463]

Much love and many prayers to you and Maxwell.

[@margaretnewman4464]

Dear Jean, what a horrible experience you and Maxwell had, respect to you both especially for Maxwell in keeping his head and finally getting things sorted. I hate the self serve checkouts, I only use them if I have a couple of items. Hope the rest of your day was better, love to all the Trueloves.🏴󠁧󠁢󠁷󠁬󠁳󠁿. Ps how is Ian doing?

[@SB-kg2is]

I’m so sorry that you both had such a bad experience with that, I too would’ve been upset. I’m so happy Maxwell was able to deal with it so well. Jean do you have a tutorial for the quilt on your lap? It’s absolutely beautiful!

[@cindywest2689]

Most employees that work at any store doesn't know all the rules when people are using supplemental insurance cards, so I happy that Maxwell came through this ordeal without getting sick. Have a blessed day!

[@carmenbailey1560]

Lots of time I think the tech world has actually made our lives more difficult. Way to over come and survive your tech issue. Maybe contacting the insurance company and sharing your issue they can do something so there’s no repeats. Thanks for sharing and staying strong. 👍❤️😊

[@mimzyriepensell1423]

Great job Maxwell...you handled that situation better then I would have.

[@ednatrent-meyer5256]

Great job Maxwell! We all have those days He handled it like a Champion!

[@sondrabrown442]

I would have been crying! You both handled it so well! I hope it is much easier next time ❤❤❤

[@TerRod-w4n]

It's so sad that Maxwell had to go through this with the insurance and the frustration at the store. Way to go Maxwell for handling the situation the best that you did. Maxwell, I hope you treated yourself with a coffee.

[@chrisdollery5166]

Maxwell you are Amazing, I struggle activating any new credit or debit card when the bank informs my card has been compromised, you are such a gentleman the way you handled the situation, well done you, we also have an autistic grand son very loving, and kind, well done jean, you are such a good example to your children

[@sewterie]

i am so very proud of you. I know. I try to get mad not sad in situations like that.. Someone should do their job BEFORE they dispense the cards. Quality assurance people. Hugging you both. Shake it off. Play your game, and Jean, hem some pants! (Sorry). Love yaz!

[@Cassieboce]

Maxwell is awesome.

[@tinabartholomay7865]

So sorry for the issues you two experienced. Like you and Maxwell I had a terrible 3 hours trying to get my cell phone service changed from ATT to Consumer Cellular to lower my bill from $150.00 to 50.00 per month. ATT has terrible consumer service.

[@helraymc]

So, so frustrating dealing with store and insurance company! I would have broken down and started to cry from frustration! Hope after all that it is resolved for next time.

[@lindarussell1932]

I have gotten similar results. It depends on the cashier also. Afraid to use my new card. 😂❤

[@lindaprice9242]

Oh my goodness that was horrible for you all to have to go through that. My toes was curling when I was listening to you all thinking oh my gosh that's so much stress to go through. Sounds like Maxwell did an awesome job handling it. So glad that he didn't have a seizure over that. Life can be so stressful at times.

[@patmccoy536]

Aw, sorry you 2 had a difficult time at giant. Hope your next visit goes better.

[@bjoyp7463]

“Sort of lovely”😂 It makes me crazy how complicated everything is now with all this automated stuff from huge companies. Them trying to make their life easier is making our lives harder! Good for Maxwell sticking with it till there was a resolution! He deserved hours of playing video games. And Jean , you needed a cup of tea with your PB&J to have while covered with your pretty quilt contemplating how many days you can stay home!

[@jjivy6310]

Insurance is a pain! So sorry for all the hassle. It has to get better. Maxwell did very well, better than me for sure.

[@grumpy_poo]

I don't have autism and I have meltdowns at checkouts when the technology breaks down... I call all this artificial stupidity... these organisations are becoming too dependent on computer systems which are totally inefficient. Maxwell did really well to hold out top marks for sorting it out Maxwell.

[@mimzyriepensell1423]

So sorry you both had to deal with this issue today....stay away from GIANT,,,,,hopefully GIANT fixes the issues.

[@michellem8284]

Giant self checkout is the worst!

[@startbline]

Aww.. I remember when you did an unboxing of one of your sewing machines and Maxwell set you straight on how to do it. How many years ago was that?

[@brendamartin8278]

I hope tomorrow will be a better day! On a side note, Can you share the quilt pattern of the quilt you were cuddling?

[@sharonwilson8208]

I have this insurance and trying to get a person to talk to is a major undertaking! Then, trying to explain what the problem is, as they seem to have selective hearing. By the time you're done on the phone, the battery is dying, your patience is long gone, and 90% of the time you're in tears by the time you're done! The paperwork just to get the insurance is another major pain. I understand why, as I used to work with the Federal Government and then an insurance company... I get paperwork! But, my sister somehow gets hundreds of dollars for food, hundreds of dollars for all kinds of things. I get little to nothing. I've completed forms for a free cell phone as I can't afford one. After I pay rent, utilities, and TV(with a landline and WiFi), I have $150 for the next 30 days! 😢

[@shelleyclark4759]

Walmart has such a strange checkout. They make you do self checkout to save money on paying checkers. Then they pay people to monitor and oversee you during the checkout process because, surprise, people were stealing using the self checkout process. Makes no sense. I only use the Walmart online ordering and pickup or have them deliver my groceries. The advantage is that I don’t have impulse purchases.

[@donnarichey144]

That sounds like our flex card with my upmc health insurance. My son can use his for food. I can use part of mine for co pays with doctors and the other has to be over the counter things like aspirin vitamins. I would like to use for food too. No you can't.

[@susanmei9980]

I’m so sorry you guys were put thru that nonsense. I keep getting offers that say, if you switch to our health insurance, you will get $$ worth of free dental & eyecare, as well as free groceries and over the counter meds. I didn’t believe it. My mom kept getting talked into stuff like that when she was still alive, but it only worked at certain dentists, certain eyecare places, etc. (not the ones where she wanted to go) and what a nightmare to try and switch it back to the previous plan. So I’ve been convinced it’s a scam. Pls let us know how it works for med stuff too. Nobody needs that kind of stress! 😢 Let us know if it works better, next time. Hot bubble bath and hot chocolate might help fix you up and bring you back down to earth. 🤗🤗🤗🤗🤗🤗🤗🤗🤗

[@tinabartholomay7865]

Jean while listening to your shopping experience I noticed a heart shaped hanging in the wall behind Maxwell. Could you possibly post the words.

[@Julie-b4u]

That does sound so frustrating!

[@montepep3216]

Those cards are a pain in the **s. I work in a pharmacy. Everyone has issues with those cards.

[@AuntDi2]

“Giant” = Giant Eagle?

[@jokelly1762]

I’m tired of all of this app stuff. Some restaurants want you to download their menus. No thanks. I feel bad for older people who have trouble with all of this technology. It’s not like everybody wants to have a cell phone either… I went to get a flu shot today and we had made an appointment at Walgreens, when you get there they want you to check in via QR code. Ridiculous. Shove all that crap.