Why Your Car Won't Sync Your Phone

Please watch this video to learn how to do a master reset or reboot on your Sync system • How To Perform A Maste...
....Sync is a system for pairing your phone to a Ford vehicle, sometimes customers who buy a used vehicle have a difficult time doing so because they haven't deleted the previous owners device. In this video I'll show you how to delete a previously stored device as well as how to add your own phone. I hope this helps you out and please give me a call if you have any questions or concerns. Jim Parisi 314-303-8366
Marshall Ford is located at 1075 W. Terra Lane in O'Fallon, Missouri about 30 miles west of St. Louis in St. Charles county.

[@Precious81191]

You are the best! I was the girl who called from a 315 New York number, you are the best. Everything work when you recommended that second video! I forgot to call you back but I'm leaving this comment to let you know I appreciate you so much! And it's glad to know that you're a real person!

[@BluesGuitarPlayer]

Thanks so much and so glad you got it working! Please subscribe if you can but more importantly do a random act of kindness. It always helps your day. Take care.

[@jaceebee9661]

Hi Jim, Is there a way to add a second phone to my 2018 Taurus SEL sync system when my daughter drives it without deleting my primary phone? Actually, I think we solved it. I didn't know the up and down buttons provided a menu. When I scrolled down after watching your video, I saw where it said "Add a phone." That helped us figure the rest out, so thank you very much.

[@justinl6718]

This video got me connected to the 2011 SHO I just bought. All the other videos that I viewed helped none at all. Thanks!

[@BluesGuitarPlayer]

Glad I could help and if it's not too much to ask please subscribe to my channel!

[@tectorama]

Remove fuse 24 (on Bmax) from the glovebox fuse box. Start the car for 3 minutes. Stop the car. Install fuse. Start the car. Wait 3 minutes for SYNC to reinitialise.

[@sergeant_cross_]

tectorama there's absolutely no need to start the car or wait 3 minutes after you disconnected the fuse. Just plug it out and in again and there you go

[@crystald7043]

Is this the same in all Ford fusions? I have a 2016 that isn't working

[@stephaniecho2098]

everything is "connected" but it still wont play music from my spotify app. please help!!!.

[@BluesGuitarPlayer]

You might not have a new enough Focus. What year do you have?

[@JuanPerez-pe4qx]

stephanie cho mine does that too , mine is 2013

[@StephenPheenixx]

You'll can click on aux then menu then bluetooth audio. Or you can press the sync command button on your steering wheel and say. Bluetooth Audio.

[@kkierraaa]

Stephen Henry thank you!!!!!!! omg

[@anagutierrez7264]

Spotify isn't a compatible app with 2013 Ford Sync

[@KiaRashan]

Thank you!!!! I was tired of talkin on speaker phone. 😩😂

[@BluesGuitarPlayer]

Glad it helped you out and please subscribe to my channel if you can.

[@CaffeineFreak13]

why do you have the option to "add" mulitple devices if you have to delete the old one before another device is useable?? its so stupid

[@BluesGuitarPlayer]

The older version if it has always been a bit quirky and it will allow for multiple phones to be paired but it can also be an issue when adding a new phone. The new sync 3 is a much better system.

[@hoperestored7134]

Thanks. You saved me a lot of aggravation!

[@BluesGuitarPlayer]

Cool! Glad it helped you out.

[@nanceenurse]

I had not removed old phone before trying to add new one. Obvious, but no other youtubes even mentioned it. Once I did that, it deleted, then paired w/ the new phone. Code came up on I phone screen and car screen, ok'd it and it was done. Your youtube did the trick and saved me much more aggravation!

[@BluesGuitarPlayer]

Glad it helped you out and please subscribe if you can!

[@AlexsmithGT]

on my 2015 ford focus se sedan it connects my phone but when i try to play music to doesnt play but when it does i hear nothin an it sometimes randomly disconnects the phone

[@BluesGuitarPlayer]

It's strange that it is randomly disconnecting the phone, try doing a master reset and rebooting the system and then reinstalling sync. Sync allows music to be played via the USB port or aux input so make sure you've enabled BT audio.

[@sethspaner3438]

Same problem, has anyone fixed this?

[@AlexsmithGT]

@@sethspaner3438 I got a new car lmao

[@Beth9228]

It took about a week for me In getting working again. I kept in syncing my iPhone to radio. I can do it myself in it. My last car, too.

[@JumpingFlightAttendant]

Remved old phones put new phone in calls work but music wont play.

[@BluesGuitarPlayer]

I'm pretty sure you can download it yourself to a flash drive and then install it via the USB port.

[@richardireland5773]

My phone button dose not even work when pushed on? Can’t find even wi go on the system It use to work , don’t know what happened to it , It disappeared ,gone ?

[@sonyahudson4844]

I was having such a difficult time pairing my phone. This gentleman's video helped me tremendously. Excellent advice, and great direction, getting me set up with my vehicle. Great Job!

[@BluesGuitarPlayer]

Glad it helped you out and please subscribe to my channel if you can.

[@eliasruiz1502]

Thank you so much finally got my new phone to sync

[@BluesGuitarPlayer]

Your welcome. Glad it helped you out.

[@josea3456]

As soon as i watched the vid i went and tried this. It worked! Although it might ve temporary for now i saved some money. Thanks man!

[@BluesGuitarPlayer]

Glad it helped you out!

[@ojaks7611]

ok so I did this before I watched this video and cleared the old, it wont fully connect I put the code in and then says on my phone which i've had paired before, says no media... and disconnects. how do I fix this?

[@BluesGuitarPlayer]

If you already cleared out the old phones you may need to have the Sync software upgraded. I'm pretty sure it is a no cost procedure. Check with your local Ford dealer to make sure.

[@ojaks7611]

Okay so I got my phone to actually sync to the car. and I can dial out, I guess my problem is the media. it has troubles connecting my media and keeps disconnecting. and saying on my phone : Connected (no media) but I have music on my phone? and I guess ill have to contact them. should I try another phone/device to see if its the phone ?

[@BluesGuitarPlayer]

Try this. Press the media button, go to menu, scroll to media source and select BT audio. Then press OK. Without knowing exactly what car you have it's hard to give you a specific fix but it may be your car is set up to USB audio and you want it to recognize Bluetooth. Hope this helps.

[@ojaks7611]

thanks yeah anything at this point helps because at this point my car cant play music I want. lol I have a 2016 ford fusion. Wont even let me use USB audio before because it says unsupported but weird thing about that ive used Bluetooth on this phone before lol!! so Its weird why it wont properly connect to my audio now!

[@BluesGuitarPlayer]

Check out the software upgrade although you wouldn't think it would need one so soon with it being a 16. The good news for you is that Ford is upgrading the old system to Sync 3 sometime this year.

[@deeser286]

This didnt really help me at all...I dont even have a car

[@SoulPapiii]

i cannot find the video whats so ever to help me with my MEDIA button on my 2016 ford fusion that wont let me connect to my blueooth i cant even get to master reset

[@BluesGuitarPlayer]

Sometimes things just work out for us because I have a 16 Fusion in inventory right now. I shot you a video showing how to access the master reset as well as a rebooting of the Sync system. Please click on the link to view it. kzbin.info/www/bejne/mIOvZHWhpd-NoKc

[@DaraBangForLove]

Thank u so much!! This is the only video that helped me!!

[@BluesGuitarPlayer]

Dara Perry Glad it helped you out and please subscribe if you can.

[@ChabellaMutoni]

Thx

[@BluesGuitarPlayer]

You’re welcome and please subscribe if you can.

[@Dmoney419]

Not helpful I don’t even have the option to do any of this

[@calebjones797]

I had everything set up bluetooth worked good. One day here recently I unpaired it because it stopped playing through the speakers well I finally got it re synced but it's not playing through speakers and it is connected on my phone but on screen it just keeps saying connecting on car any help please

[@BluesGuitarPlayer]

I am retired now but a lot of times the Sync system needs a master reset. I linked one I did on how to do it above.

[@christopherteresi3480]

God Ford finds a way. Had my Focus ST for a week bought the warranty and still they are making me wait a month to fix my car...shit still doesn't work had the car for 2 months and my bluetooth has worked for maybe 3 weeks

[@BluesGuitarPlayer]

Sorry you’re having some issues but you are not alone. Pretty temperamental system but hopefully we can get you synced up. First thing to do is a master reset on the system, I linked the video above. Sometimes you system won’t reset and you have to do it manually. A couple of hacks work most of the time but sometimes the module that runs sync is fried and then you are basically screwed so hopefully not the case. Once you do the master reset go to syncmyride.com to get a free software update, download it to a flash drive and install to your vehicle thru the USB port.

[@grgmck77]

Thank you. I bought a used 2010 Ford Escape and I could not figure out how to sync my phone. The answer? Just like you said. Delete old devices. My iPhone is connected and works perfectly.

[@BluesGuitarPlayer]

Glad it helped you out and please subscribe if you can.

[@sylachloe5231]

Mine doesn't work, can't find sync in my Ford taurus 2012... Hellllp. It can't see my phone just (no phone)

[@BluesGuitarPlayer]

Make sure your phone has its Bluetooth setting in discovery mode and if you are using a phone that is too old that can cause issues. If it isn’t a phone issue try doing a master reset or reboot. There’s a link to a video of how to do it in the description above.

[@oliviaa2730]

Someone please tell me why the phone button itself doesn’t work. I can’t even get into all that. HELPPP😭😭

[@BluesGuitarPlayer]

Couple of things that might make sense to look at. Not sure what year vehicle you have but on some models Sync was an option and all the phone button did was mute the stereo/radio. If you have the option it is run by a module or basically a computer which like all computers have times they don’t act right and need to be reset or rebooted. I linked a video I made on how to do a master reset. Please do that and then go to syncmyride.com and see if a software update is available. If so download it to a flash drive and then upload it via your USB port to your sync system. Sometimes your system won’t reset and needs to be manually reset. Look through the comments for some hacks that fix it in most cases.

[@vaniawalker1022]

I have a 2016 Ford Fiesta I already did all of those steps and I only connects sometimes. I have a hard time keeping the phone connected.

[@BluesGuitarPlayer]

You should do a master reset on the system. I linked a video on how to do it in this videos description.

[@tanale8226]

Why the pin that I’ve only 4 digits and keep showing before it’s connected cry😢

[@BluesGuitarPlayer]

Sorry but I retired couple of years ago and Ford now charges for software updates and upgrades which used to be free at syncmyride.com You could check it out but from prior comments everything has changed cost wise. They want you to go to the dealer for the software update. I linked a video on how to do a master reset above which will typically get Sync issues resolved but then you are most likely going to have to update it and that will cost you unless someone has put the download somewhere on the internet for free. Sorry can’t help you out.

[@marcioduo]

I just bought a Ford transit connect 2015 and it has the Phone button, but when I press it, it shows on screen: Audio muted, and I cant figure out how to connect to my phone.

[@BluesGuitarPlayer]

look for a silver decal or badging that says Sync by Microsoft on it. If you don't see it you may not have sync. it was an option in earlier years.

[@owenkuhnke3785]

Mine is just telling me to type in the pin displayed, but it doesn’t display a pin and shortly after, it says “pairing failed” before I even press anything on my phone

[@BluesGuitarPlayer]

I linked a video on how to do a master reset of the Sync system. Try that and if it doesn’t work scroll the comments for some hacks that others have used with success

[@kurigaru]

How do you make it so it’s able to play audio from your phone? I got it to work once but it’s a chore of a forgettable, confusing and long process.

[@BluesGuitarPlayer]

kuri garu Make sure you have Bluetooth audio enabled. Scroll through the menu and you’ll see the command.

[@Colossalmonkey.]

I get to all the steps except the PIN . I type the 6 digit pin on my Samsung and it just says connecting still . It stops saying connecting on my Samsung so I click again and it says "cant connect" it doesn't say "phone saved " ect

[@BluesGuitarPlayer]

It could be a phone issue. Some older phones don't work with sync or you may need to do a master reset. I put a link to a video on how to do that in the description

[@jamesarkell2594]

Lol sometimes it's a ford and it dont even work period. I hit phonesync it only says no phone never ever offers sync or other menus. Dam ford. Going back to chevys

[@BluesGuitarPlayer]

Sync was an option on some models. Unless you see badging saying Sync by Microsoft the phone button just mutes the stereo.

[@OldskoolAnthemsYoutube]

Been trying to get this working for ages! I can now listen to tunes with my s8+

[@BluesGuitarPlayer]

Glad it helped you out!

[@greenman9123]

My phone connects to sync but everytime i hit play on some music from my phone it disconnects from sync. Same for youtube, spotify or anything that plays sounds. Fuck sync so hard toyotas bluetooth is soooo much better

[@BluesGuitarPlayer]

not sure what year Ford you have but you need to do a master reset of Sync. Scroll through your options until master reset pops up, if you can't find it you can disconnect your battery for 20 minutes and it will reboot it.

[@unknownwonknu2363]

I used to have the phone connected but now Bluetooth won't turn on in the truck! Help!

[@BluesGuitarPlayer]

You may need to do a master reset. I linked a video on how to do it above

[@erikaw8551]

Find sync never comes up. I hit add Bluetooth and nothing happens. Sucks

[@BluesGuitarPlayer]

Try doing a master reset. I linked a video of mine that shows how to do it above

[@dalbababidhichandji6604]

hi sir my ford fiesta car radio nd cd is working bt its not pairing with ph not connected with bluetooth

[@BluesGuitarPlayer]

You should do a master reset on your system. I linked a video on how to do it in the description

[@nevedebenham9240]

Mine still won’t sync to my car? I tried this and it’s not coming up with sync on my phone.

[@BluesGuitarPlayer]

If you look in the description above I linked a video on how to do a master reset. Try that and go to syncmyride.com to register your vehicle and get any software upgrades available. Download it to a flash drive and upload it via your USB port in the vehicle. Let me know how it’s doing.

[@constancebulger7173]

I did all that and for some reason no sounds comes on. But radio plays fine idk what to do can you help

[@BluesGuitarPlayer]

I linked a video above that shows you how to do a master reset of the system. It usually solves the problem but check in the description for some hacks that work too.

[@beckyhallam-rudd8547]

Thank you so much Jim Parisi. Your video is excellent, easy to follow and has been a great help to me. :)

[@BluesGuitarPlayer]

Glad a video I made so many years ago is still helpful. Please subscribe if you can!

[@beckyhallam-rudd8547]

I have already liked and subscribed. :)

[@ahmedal7759]

Sync doesnt show up on my phone I did try everything please help

[@BluesGuitarPlayer]

Sometimes your phone isn’t in discovery mode. Make sure you have your phone setting correct and if so you might try a master reset. I linked a video I shot in how to do it above

[@chadgeorge6770]

Pull the fuse out look at it. Clean it an put it back in. Believe me it works.

[@BluesGuitarPlayer]

Thanks for the tip. Where is it located in the fuse panel?

[@subhirammaha3246]

Hello Jim, I have the same problem with Bluetooth. I noticed that the phone button that I pressed is not working, even though it is lit. Where is the problem and what should I do to make the phone button work and activate Bluetooth?

[@subhirammaha3246]

How can I perform a factory reset of the radio and recorder?

[@BluesGuitarPlayer]

Look in my videos for one titled how to do a master reset

[@maxtracy2371]

why won’t my cars screen work. i have a 2015 ford focus

[@BluesGuitarPlayer]

The sync system is run by a module which is basically a computer running it and like your phone sometimes needs an upgrade or reboot. Try to do it yourself by watching the video I linked above. It should fix you up

[@giannitriv1888]

You solved my toyota highlander problem!

[@BluesGuitarPlayer]

Cool glad it helped!

[@tjshisl]

Got a new phone months ago that I've been trying to re-sync with no luck. It was driving me crazy. Watched this video and had it synced in five minutes. Thanks Jim!

[@BluesGuitarPlayer]

Glad I was able to help and thanks for the nice comment.

[@jonathonlilbourne9264]

My phone won’t give me phone entrees I need this for my work

[@BluesGuitarPlayer]

Some people have success after doing a master reset. I linked a video above on how to do it.

[@kevinhancock4064]

Hi right this is great however it won't let me doing anything on sync media or any sync option only radio and dab etc even on menu nothing it was working OK I had synced my phone with a purchased car this weekend of which I've since returned (long story ) it worked fine when I got back into my old car as I'd rang my partner on the way back ....my phone did have 2x syncs on it showing ive since unpaired to clear it but car still not responding ill try the fuse thing again shortly fingers crossed

[@Lando2xInnaCut]

FORD HAS THE WORST F’ING RADIO SHI EVER. ALWAYS BS

[@BluesGuitarPlayer]

It does get frustrating but the good news is most times there’s a fix!

[@SeanIgo]

My car is clear of all devices, synch comes up on my phone, I touch it, it tries to connect, but my car straight up just rejects my galaxy a51e.

[@BluesGuitarPlayer]

You may need a master reset, I linked a video I shot above that shows you how or you may have an issue with the phone. If you can try pairing it on another vehicle and see if that accepts your phone and if it does the problem is the system not the phone

[@user-di5it9of7e]

Sync is working but why isn’t it showing in my iphone?

[@BluesGuitarPlayer]

You should see it in your bluetooth settings

[@patricechandler1982]

Thank you I found it

[@BluesGuitarPlayer]

Cool!

[@susanv1227]

Brilliant! Thank you.

[@BluesGuitarPlayer]

Glad it worked for you and please subscribe if you can!

[@janiefells1793]

Hi .... so my phone was working fine ... but now I can make calls and the screen says the call is in progress but I can't hear the person I'm calling at all ... all other audio seems to be fine ... any ideas? Thank you

[@BluesGuitarPlayer]

I would try a master reset or maybe deleting your phone and then reinstall it.

[@janiefells1793]

Thank you ... all sorted 😊

[@BluesGuitarPlayer]

@@janiefells1793 Cool! Glad you got it worked out.

[@hardknocken3292]

I have a 2015 ford escape, mine will not work at all. I will hit sync, it says pairing failed. It does not give it a chance to even scan for it on my phone.

[@hardknocken3292]

Also, I have tried deleting everything. No connected devices at all. It's getting super annoying not having it work at all

[@hardknocken3292]

Oh, also it always worked before. This problem started a week ago I also tried master resetting. Nothing works

[@BluesGuitarPlayer]

Have you tried doing a software update at syncmyride.com I would try that but if that doesn’t work it might need a fix in your service department

[@rachaelharper5795]

When I press phone it just says mute. I read others that have the same problem where they might not have sync but why do I have a call button and answer and hang up button on my steering wheel?

[@BluesGuitarPlayer]

Do you see something that says SYnc By Microsoft by your gearshift?

[@rachaelharper5795]

@@BluesGuitarPlayer no it doesn't

[@BluesGuitarPlayer]

@@rachaelharper5795 I don't think you have Sync

[@blackspider2274]

Just bought a 2010 Ford focus SE. I hit the phone symbol. I get no phone. i press okay. Nothing happens. I repeated the steps again. Nothing.

[@BluesGuitarPlayer]

Are you sure you have the Sync option because sometimes it was an option and not a standard feature. Look for badging around the gearshift that says "Sync By Microsoft" If it is not there all that phone button does is mute your radio.

[@blackspider2274]

@@BluesGuitarPlayer I appreciate you replying. I guess it doesn't have it. There's no SBM anywhere around the gearshift. Which begs the question why the hell do they have to phone receiver symbol on the dash when it's useless? Anyways, I do have the bluetooth adapter I used in my Accord that I can plug into the cig lighter of my 2010 Focus. Thank again.

[@BluesGuitarPlayer]

@@blackspider2274 Your welcome and putting the phone button as a mute button just pisses people off because they think it's for pairing a phone.

[@blackspider2274]

@@BluesGuitarPlayer Totally stupid. You think you're have bluetooth through the car...but no. Gonna get in contact with them about it. Take care and be safe!

[@mandyseago]

What if when I press the phone button and nothing happens? It's like the button doesn't work anymore.

[@BluesGuitarPlayer]

Sync wasn't a standard feature on some of the earlier models and Ford would have a button with a phone on it which only muted the radio. Did you ever have Sync?

[@mandyseago]

Yeah. It's a 2016. Noticed a couple weeks ago the bluetooth wasn't showing up on my display. Went to my phone settings, clicked on sync to reconnect, and it kept reporting back as unable to connect. Tried to unpair but now the phone button in the car won't work at all.

[@BluesGuitarPlayer]

@@mandyseago You might have to replace the button but try a couple of things before you spend bucks. Take off both battery cables and then touch the ends of the cables together for 15 seconds. Reattach and see if it fixes it. If not, you might try registering your vehicle at syncmyride.com and downloading a software update. Use a flash or thumb drive and then put that same drive in your usb port and follow the prompts to upload it to the system.

[@rboston33]

Thanks! Worked great

[@BluesGuitarPlayer]

Glad it was helpful and please subscribe if you can.

[@daniela-wj2bg]

My SYNC wont show up on my phone

[@BluesGuitarPlayer]

Make sure phone is new enough to use Sync and if it is make sure your Bluetooth is in discovery setting

[@dermetzger]

Got a 2017 ST the other day and I can't get it to play from anything other than radio (possibly CD too, but haven't tried). Pressing the phone button with either does nothing at all or momentarily shows a "Sync is initializing" message when, on rare occasion and for whatever reason, a battery level and signal strength for a non-existent phone is shown at the top of the screen. Trying to access the sync settings and sync applications tabs on the menu, again, do nothing. So, I can't even do a master reset. My phone with slowly charge from either of the USB ports, but neither the car or my phone will recognize it being plugged into a data port. Trying to switch source to line in or BT audio will just take me back to the radio. Any ideas? Kinda pissing me off.

[@BluesGuitarPlayer]

Sounds like the module is shot but try manually resetting the system. A couple of hacks that work are taking out the fuse that runs Sync and waiting a minute and reinstall it. The other is an actual Ford service bulletin. Take off both battery cables off and hold the ends together for 15 seconds and then wait 5 minutes and reattach. Hopefully that frees it up so you can go to the syncmyride.com website and get a free software update. Pretty simple to do and upload it to your vehicle through your USB port

[@jesskoningen0674]

I press the PHONE button, it won’t even give me options within that button. Nothing appears and when I press MEDIA it kicks me out. When I go into MENU and click SYNC-PHONE it won’t let me into that button. It just highlights and nothing happens. Please help.

[@BluesGuitarPlayer]

Please go to the video linked above and reboot your system

[@jesskoningen0674]

@@BluesGuitarPlayer I looked at the video, and I wish I could follow along, but I can’t reboot because my system isn’t allowing me to go into the PHONE menu. I press the button and nothing happens. I can’t use any buttons that are related to phone and media.

[@BluesGuitarPlayer]

@@jesskoningen0674 You may want to try some of these fixes before you go to the dealer. 1. Take off both battery cables from the battery, touch the ends that attach to the battery together for 15 seconds, wait a minute and reattach to battery. This is an actual TSB from Ford to reset the Sync system. 2. Do a software update at syncmyride.com I had to do this when I bought my 2010 Fusion. The vehicle was 7 years old when I bought it and hadn't been updated. Free to do and relatively easy. Once you are at the site register your vehicle by inputting the VIN number. You will then be able to download a software update to a thumb or flash drive. Take that same drive and upload it to your vehicle via the USB port. Then just follow prompts. 3. Take out the fuse that drives Sync and replace.

[@jesskoningen0674]

@@BluesGuitarPlayer Thank you for responding with more options. I will give these a go when we have better weather here, and I will inform you if there’s anything more I need assistance with.

[@BluesGuitarPlayer]

@@jesskoningen0674 Hopefully one does the trick for you and you may find others in the comments

[@zanessa1513]

I got a quick question! So I drive 12 ford focus, and it’d connect to my iphone and play music with Bluetooth media system, but when I make a phone call or even when I hit sync services (Sync - Phone), my car stays silenced, I can’t hear anything. When I receive or make a phone call I always have to switch to a speaker. Is there any way to fix it? Thank you!

[@BluesGuitarPlayer]

That doesn't sound right to me so I would do a master reset or do a software update. You can scroll through the Sync menu on your vehicle to find the master reset button and to get a software update go to http:syncmyride.com and register your vehicle. Once registered it will give you an option to upgrade the software, download it to a flash drive and upload it to the vehicle by putting the flash drive in the vehicle's USB port. You can also try to delete your phone and reinstall it. Hope this helps.

[@riftdesigns3100]

I had connection problems with mine, which is a 2016 focus and the sync 2 I think. And I deleted my phone off, when I try to pair it, it says search for sync or your device or whatever, and it doesn’t even pop up on my Bluetooth at all on my phone

[@BluesGuitarPlayer]

RIFT Designs I would look at your phone first and make sure your Bluetooth is on the discoverable mode. If it is then see if you have a button that allows you to search for Sync. If that doesn’t work you might try turning your phone off and rebooting it.

[@danielcutting7865]

So I a couple days ago I did a master reset as I've done before. But when trying to resync my phone it tells me device list is full and to delete a device. But when I go to the delete device screen it say no devices what do I do?

[@BluesGuitarPlayer]

I would try a couple of things. Try a reboot or system default and if you’re still having issues go to syncmyride.com and get a software update.

[@constancewallace8443]

I have a 09 Ford Escape , I ave sync but when I press phone it says no phone so how do I fix it ? And my talk button isn’t working either 😭

[@BluesGuitarPlayer]

Constance Wallace Hard to say what the issue is because of the age the sync module might be bad but try to reboot the Sync system, I put a link on how to do it in the description above, and then try to update your system at syncmyride.com Register your Escape and then download a software update to a thumb drive and install it to your Escape via the USB port

[@HopeSpringsEternal24]

Jim Ima check you out. I bought a used 2014 Ford Escape and love the car having issues with Syncing my cell phone as the language is in spanish too. I don't understand but I'm going to see if your steps can help me override the language part. I'll let you know. Thanks.

[@BluesGuitarPlayer]

Jaolani Consultants you can change the language in the settings menu

[@rfishy9]

I have a 2018 ford focus basic with the basic Sync,would you know why I can't get my Waze app to talk to my through the car,can you help?...

[@BluesGuitarPlayer]

You stated that you have a base Focus which has the base Sync system. Unfortunately you need the Sync 3 system to download Android Auto or Apple Carplay and you need those aps to use Waze. If you do have the Sync 3 system make sure you have Waves as your default map system in your phone settings, otherwise it will just use Google maps.

[@miserysignaldecoywilliams299]

2016 Ford focus, master reset complete. prompted connect BT audio. I hit device, which brings up what devices are paired. which is none after the reset. "Add" in the bottom left corner is is not allowing me to press it via my dash arrows and "ok" any help would be greatly appreciated.

[@BluesGuitarPlayer]

You might try to clear everything, shut off the vehicle and then restart it ( rebooting if you will) Is the Add button functioning properly when you use it for other commands?

[@paulaj2829]

I found the video very good .. but still needed to press (Forget this device) then ( Delete this device) to remove old code.. then did what you said & then it went straight in to complete with 6 digit number pairing to iPhone & car Sync. happy days

[@BluesGuitarPlayer]

Paul AJ Glad it was helpful and please subscribe to my channel if you would be so kind. Take care.

[@donnamellow746]

I have a 2017 Ford Escape and can’t connect my LG Stylo 5. It pairs fine then says no compatible apps and unpairs. Anyone have a solution?

[@BluesGuitarPlayer]

Have you tried resetting or rebooting the system? If that doesn't work try doing a software update at syncmyride.com

[@donnamellow746]

@@BluesGuitarPlayer Thank you so much for responding. I'm not sure if my husband tried rebooting/resetting the system.. Yesterday we tried to update but no updates were available. We will try again at syncmyride.com.

[@donnamellow746]

@@BluesGuitarPlayer i tried the software update. After putting in the vin number, It says: "something went wrong on our end please try again later." We tried from 2 different computers.

[@BluesGuitarPlayer]

Donna Mellow Maybe try again tomorrow and see what happens.

[@donnamellow746]

@@BluesGuitarPlayer Thank you I'll try. If you have any other ideas, please let me know. I'd rather not have to buy another phone. It's too late to return this one.. Plus i really like it lol.

[@westonschmid3760]

So l connect to the sync but it won’t play Bluetooth audio, I have a 2013 Ford Explorer

[@BluesGuitarPlayer]

Weston Schmid You have to enable bt audio in the sync menu. Hit the menu button and scroll until you see the prompt

[@peterjones2927]

Could not pair my new g5 mobile to my Audi,saw this and then deleted my iPhone from list,and was able to pair new phone,👍

[@BluesGuitarPlayer]

Glad it helped you out and please subscribe as a way of saying thanks.

[@debbiesmith5905]

Your video help to connect my iphone to the car, but when I ask it to call someone in my contacts, it always goes to the first person listed. Any suggestions?

[@BluesGuitarPlayer]

You could amend your contact list to include first and last name and use both names when placing a call.

[@elianaseminario6985]

So I’m doing everything you said to do but on my iPhone I can’t find sync anymore

[@BluesGuitarPlayer]

Make sure your phones Bluetooth is in discoverable mode. If it is you might try a reboot or master reset. I put a link to a video I made showing how to do it above. If that doesn’t solve it take both battery cables off your battery, then hold the metal ends together for 10 seconds. Doing these can get rid of some issues and if that fix doesn’t work you are left with one final option. Go to Fords syncmyride.com and register your vehicle. Once registered you can search for a software update. Download it to a flash or thumb drive and then put that in the vehicles USB port and follow the prompts to upload it to the system. That’s what I had to do on my Fusion. So now that I have written a short novel please feel free to subscribe. Good luck and hope you get it working.

[@devin3156]

Sync simply won’t show up on my phone and it’s PISSING me off

[@BluesGuitarPlayer]

If you enable your bluetooth on your phone it should show up as either Sync or the vehicle

[@suicidethoughts8420]

I can’t hear my music

[@BluesGuitarPlayer]

Push the Sync button on the steering wheel and then give the voice command "enable Bluetooth audio"

[@nicolejimenez6477]

You helped me thank you.. I could not figure it out and it was cut i had to delete the other device.. thank you!!

[@BluesGuitarPlayer]

Glad it helped you out and now you have to do a good deed for a random stranger lol. Take care.

[@waundale]

I thought something was wrong with the bluetooth, until I watched this video. Thank you!!!!

[@BluesGuitarPlayer]

waundale Your welcome. Glad it helped.

[@osprey2296]

this video was a lot more helpful than my local Ford dealership in Asheboro NC who told me i would need to flash the computer.

[@BluesGuitarPlayer]

chris walker Thanks for the nice comment and please subscribe if you can

[@213ireon]

Didn’t work for me says Bluetooth initialization

[@BluesGuitarPlayer]

Try doing a master reset or reboot. The link is in this video’s description. If that doesn’t work you can get a software update at syncmyride.com

[@jennabagala33]

In my Ford Fiesta 2015 it won't even go to the phone screen ??!! How do I get this to work

[@BluesGuitarPlayer]

I'm not at the dealership now but I'll check it out for you tomorrow. In the meantime are you sure you have Sync. It wasn't a standard feature on all the Fiesta trim levels. If you do have it you'll see the Sync badging, it's usually by the gear shift. Assuming you do have it you should be able to access the phone by pressing the menu button.

[@khalidalimam3541]

The phone ‘button’ isn’t working on my car, can you help with that?

[@BluesGuitarPlayer]

Sometimes all a phone button does is mute a stereo. Are you sure you have Sync?

[@Kare1949]

Thank you, I was able to pair my new phone with my car. ❤️❤️

[@BluesGuitarPlayer]

Cool! Glad it helped you out.

[@AmiiboJuice]

My phone wont delete lol

[@BluesGuitarPlayer]

Try doing a master reset or reboot of the system. I put a link to a video on how to do it above.

[@eddyfast1452]

Oh forgot to mention add how to sync your ph for bluetooth as well. It took a little figuring but I got it.

[@BluesGuitarPlayer]

Thanks and glad it helped you out. Please subscribe if you can!

[@markmiller489]

Nothing will work for 2015

[@BluesGuitarPlayer]

Sorry you’re having no luck. You can try a master reset of the system. I linked a video I shot on how to do it above.

[@markmiller489]

@@BluesGuitarPlayer awesome!!! Ty I will give a shot

[@tsiitalwu311]

As soon as i press add device my car exits out immediately saying No Device Added.

[@BluesGuitarPlayer]

That doesn't sound very good. Try doing a master reset and if that doesn't work there's a good chance the system needs a software upgrade. Your local dealer can do one but you should also be able to download one at Fords site syncmyride.com to a flash drive and then upload it do the vehicle via the USB port.

[@medginelanglais2608]

Thank you for this video, so helpful!!

[@BluesGuitarPlayer]

Glad it helped you out and please subscribe if you can!

[@terryingham7663]

when i go to press phone in my fiesta its says mute and does nothing else

[@BluesGuitarPlayer]

Sync was not a standard feature in the Fiesta and the phone button was used to mute the radio. You should have some Sync by Microsoft badging displayed if you have the Sync option.

[@BudapestMonster]

Hi Jim I have a 2011 Ford Flex that I’ve paired and unpaired many times successfully. Just last week I can no longer even perform a master reset. It is stuck in Bluetooth mode and, when selecting any button other than am/fm, the radio comes on. It indicates that Bluetooth is on but it does not function at all. Any ideas? Thanks!

[@BluesGuitarPlayer]

You might try to upload a software update. It is fairly easy to do so. If you haven't registered your vehicle, you can do so at syncmyride.com and once registered you can download a software update to a flash drive and then upload it to your vehicle via the USB port. If that doesn't help you'll have to have a dealer check it out.

[@RealEddieG84]

I simply checked the SYNC fuse position via manual, pulled it, waited a min, reinstalled it and boom, SYNC issue solved in less than 5 min. I didn’t need any resets for 2016 Ford Focus. Just another troubleshooting tip to avoid the dealership.

[@mejhon6592]

Thank you

[@BluesGuitarPlayer]

Your welcome. Glad it helped you out.

[@pedrocastro4542]

I can play my music too or just phone calls?

[@BluesGuitarPlayer]

You can play music as well as calls, just make sure you have enabled Bluetooth audio in the Sync menu.

[@patricechandler1982]

Hey I just purchased my 2014 Ford Escape se I’m able to connect my phone to call and talk but why can’t I connect my music to Bluetooth?

[@BluesGuitarPlayer]

You have to enable bt audio in the sync menu

[@patricechandler1982]

Okay I did it but it’s still no sound coming out

[@BluesGuitarPlayer]

make sure you are using Bluetooth audio as your audio source. The source button will give you the option of AM, FM, Sirrius or Bluetooth

[@toneranger]

Thanks Jim, just got a 2012 Focus, deleted previous owner's 2 devices and now no option to Add Device. My phone bluetooth does not see the ford radio either, any ideas ? Thanks

[@BluesGuitarPlayer]

go to syncmyride.com and upload a software update to a flash drive and install it in your vehice via usb port

[@toneranger]

@@BluesGuitarPlayer thank you so much Jim 👍 Unbelievably and eerily the radio became suddenly visibile WHILE WATCHING YOUR VIDEO 😂😂 i had restarted my phone just before, and after a few minutes I was able to see FORD in the BT options so I connected from my phone, will update the software anyway thank you for your help and informative video, thumbed and subbed👍👍👍

[@BluesGuitarPlayer]

@@toneranger Cool!

[@nagaempress]

I have a 2013 Ford flex is an S8 compatible with the system. ? I looked on the website and it looks like they no longer update the phones. But I was wondering since its just a blue tooth connection if it would work

[@BluesGuitarPlayer]

TheBlueFairie Any phone with Bluetooth will pair to the Sync system.

[@nagaempress]

@@BluesGuitarPlayer My husband told me it wouldn't Took this advise and I am now hooked up to my car! Thank you!

[@BluesGuitarPlayer]

Glad I was able to help and please subscribe to my channel if you would be so kind.

[@bigdiesel757]

Can you help me get Bluetooth audio ?

[@BluesGuitarPlayer]

Black King If you scroll through the menu there is a setting to enable bt audio.