JLL® IC300 PRO Indoor Cycling™ Bike - Unboxing & Assembly

[@johnmachinmegavegan8378]

Just bought this model - after THREE WEEKS' research into ellipticals and spin bikes. We were won over by not only the equipment and value, but also the consumer assistance. Being able to speak to a real person who knows what they're talking about provides such confidence in the company and its products. I've been training at home since March 2020, when the gyms closed. Mainly strength and balance exercises, and 2-3-mile walks for cardiovascular toning. The IC300 PRO will come in handy for HIIT (I don't run) and cold, rainy days when outdoors is only fit for ducks. Our reservation was the assembly - assembling home ellipticals looks more complex than particle physics, - but, having seen the assembly video is little more than seven minutes long, we're reassured. Incidentally, if anyone is considering a home elliptical, make sure the box will fit through your door. Many won't.

[@chriskiwi9833]

Thanks! Useful video. It’s a nice bike. Heavy though! It’s very quiet, I am cycling without disturbing anyone in the house and I can hear the tv. Perfection

[@stevebills5716]

Well it has to be said that without this video I would have been completely lost. The included written instructions are really poor, so I'm very glad of this video. The only thing I'd also mention for anyone looking to buy one - personally I found it impossible to attach the handlebars on my own. This video makes it look easy but holding the monitor stand and the handlebars in place while getting the screw in place (in itself challenging - has to be JUST at the right angle) and turning it required more hands than I was born with. Other than that reasonably straightforward. But as I say, only by following the video. I gained nothing from the included instructions.

[@markrichards7164]

Ordered the bike, looking forward to receiving it. Can’t wait to give it a spin.

[@sbashir9460]

Very helpful video, told me all I need to know. All built, Can’t wait to have the first ride!

[@markrichards7164]

The assembly of the bike was easy. Followed the video rather than the supplied instructions. Probably took longer to lay everything out.

[@stevemartell8834]

Handy video to watch. Thanks

[@JLLFitnessLtdBirmingham]

Glad you liked it

[@flyingcod14]

Helpful video, however is there any need for the background music? I can't hear anything the chap is saying.

[@JLLFitnessLtdBirmingham]

Hello Scott, Thank you for the feedback, we have taken this onboard for future videos. Kind Regards - JLL Fitness

[@gideonbrough3428]

Really helpful video, thanks, I assembled it in no time as a result. I have a couple of questions re the monitor, who should I speak to?

[@JLLFitnessLtdBirmingham]

Hello Gideon, Thanks for the message. Glad to hear the video helped you with assembly. Please contact [e-mail], or, you can call them on 0800 6123 988.

[@tonybayarea]

I bought a Bike, online similar to this one and it took me 2 hours to assemble and put together 10 pieces. I'm not good with tools at all.

[@PakiRaja]

great bike but 1000 miles in both pedals broke, was fairly easy to replace one but the other is proving a headache. seems to have been jammed in over the time its been used. also hear a lot of creaking if i use it standing up, not sure what part needs oiling tbh.

[@JLLFitnessLtdBirmingham]

Hi, If you have any technical queries please feel free to get in touch with our customer service team via [e-mail] or 0121 328 7507.

[@neilstoddart2959]

Just assembled mine with no problems. At the bottom seat position it fits me 5'8" really well but can't be adjusted further down for my 5' wife. Are there any pedal blocks available or other solution?

[@JLLFitnessLtdBirmingham]

Hi, unfortunately if your bike is at it's lowest adjustment for the seat we currently do not offer any attachments to decrease the height to the pedals any further.

[@leotheangrylion]

@neilstoddart2959 Myself and my wife are exactly the same heights as you and your wife. I came here wanting to ask this question about height adjustment. This is going to be a deal-breaker for us then. Have you found a solution for your wife?

[@markusmybusiness2141]

I recently bought your machine and I’m enjoying it already and feeling the effects. Is it possible to swap out the pedals for ones used in road bikes with cleats? Thanks.

[@JLLFitnessLtdBirmingham]

Hi Markus, Please contact our customer service on [e-mail] or call 0121 328 7507 to check if your bike is compatible . - JLL Fitness

[@markusmybusiness2141]

Does the monitor have an off button? Are the batteries charging whilst the bike is spinning? Thanks.

[@JLLFitnessLtdBirmingham]

Hi Markus, The monitor will go into standby mode. The batteries unfortunately do not charge at all. - JLL Fitness

[@Friedfoodie]

please show how you put the holder for the water bottle onto the bike.

[@JLLFitnessLtdBirmingham]

Hi Deb, Please follow from 6:08 in the video. Kind Regards, JLL Fitness Ltd

[@johnhampson7]

I think I'd like to see a bit more meat on those cranks. These cranks need to be at least, or even stronger than those fitted to your average road bike.

[@jollysmith5177]

We screwed in the pedals but find they seem to flop down toe to the floor. Is there a way to prevent this as it would be nice if they provided a more stable platform for out of saddle work. We have taken it out and put it back in a couple of times. Most issue with the left pedal.

[@JLLFitnessLtdBirmingham]

Hello, for assembly issues please contact our customer service team via email at [e-mail]. Please attach photos or videos of your pedals and they'll be able to assess and help walk you through any resolutions.

[@GuitarGuyNick]

Hi I'm trying to assemble the pedals onto the 350 model but there are some washers on the end of the pedal am I supposed to make the washers go all the way down? Or are they meant to come off? Or am I meant to attach them on the other side? It's not that clear.

[@JLLFitnessLtdBirmingham]

Hi, Place the washers onto the thread of the pedal and make sure it sits flush between the pedal and the crank. Kind regards, JLL Fitness Ltd

[@GuitarGuyNick]

@@JLLFitnessLtdBirmingham One of the pedals is really difficult to screw in and if I use anymore force the multi tool is going to cut me. The only thing that seems to be working is unscrewing it and rescrwing it back in.

[@GuitarGuyNick]

@@JLLFitnessLtdBirmingham i managed to get it to fit with some wd40

[@frankart2388]

I did all that easily, with our brand new unboxed bike- but now there is a scraping noise on every rotation of the pedals- perhaps the belt against the plastic guard. Now what should I do?

[@JLLFitnessLtdBirmingham]

Hi Frank, can i just confirm you've also messaged us through Facebook? Facebook is a much easier platform for us to answer your query with more detail if necessary. Thanks

[@simonduckworth5941]

Hi Frank, I have a similar problem with mine - Did you find out what it was?

[@gianlucadiemma8510]

My screen can set on P and Scan, how do I get to the other settings? Like BMI, Age, weight and height?

[@JLLFitnessLtdBirmingham]

Hello Gianluca - Thanks for the message. The IC300 Pro only displays: Time, Speed(mph), Distance, Calories, RPM (based on average within a minute) and Pulse. You can find out more about this, from the manual on page 15: support.jllfitness.co.uk/download/IC300%20PRO%20Manual.pdf Thanks - JLL Fitness

[@foadtazik]

Can it be connected to the fit bit?

[@JLLFitnessLtdBirmingham]

Hi, Unfortunately the monitor on the IC300 PRO doesn't currently connect to any 3rd party apps or devices. Kind regards, JLL Fitness Ltd

[@mikehenderson1268]

Nice bike and good instructions. How much does the flywheel weigh? Thanks

[@JLLFitnessLtdBirmingham]

Hi, thanks for the feedback, this flywheel weighs 20kg. Kind Regards, JLL Fitness Ltd

[@JLLFitnessLtdBirmingham]

Hi, The flywheel weighs 20kg.

[@truecolors9319]

kzbin.info/www/bejne/bX6TeH1jfpmqoK8

[@keanefan2]

@@truecolors9319 I've no disclosures at all re JLL goods, but why advertise your product on another man's recommendation/comment field??? Show's either lack of businessmanship or your overzealous properties !!!

[@johnhewer0]

Is there anyway to increase the resistance. Even when adjusted down as far as it will go it is still relatively easy to pedal.

[@JLLFitnessLtdBirmingham]

Hi, please follow the link provided to adjust the position of the magnets. Please be aware do not let the magnets touch the flywheel at any point as this will cause damage to the flywheel. support.jllfitness.co.uk/download/IC300%20PRO%20Resistance%20Instructions.pdf Kind regards, JLL Fitness Ltd

[@davidtunnicliff5442]

lol, you must be superstrong.........

[@gjeacocke]

Hello. I am 6ft 2" and over 3ft from hips to ground. Is this bike suitable for me?

[@JLLFitnessLtdBirmingham]

Hi, The maximum seat height from the saddle to the floor is 112cm, the maximum seat height from the saddle to the pedals is 90cm. Please use these measurements against you own leg length, we always recommend for our customers to come down to our showroom and try the bikes before purchase. Kind Regards, JLL Fitness Ltd.

[@gjeacocke]

Thanks. Any stores in scotland? I live in Strathaven.

[@truecolors9319]

kzbin.info/www/bejne/bX6TeH1jfpmqoK8

[@MonelloSavutano]

is it good for riders taller than 5'10"

[@JLLFitnessLtdBirmingham]

Hi, we'd recommend measuring your inside leg length and checking the dimensions on our website from the saddle to pedal. Kind regards, JLL Fitness Ltd

[@1966Graham]

I can’t hear what’s being said?

[@JLLFitnessLtdBirmingham]

Hi Graham, apologies for any problems in sound quality, there is an option to show subtitles if necessary. Hope this helps. Kind regards, JLL Fitness Ltd

[@Samantha-magical]

Put the subtitles on

[@clairejones8481]

Who has this bike? Do their handlebars wobble? JLL said this was normal?????

[@JLLFitnessLtdBirmingham]

Hey Claire, Ensure that the adjustment knobs are fully tightened so there isn't drastic wobbling. There should be a tiny bit of movement, as this needs to happen to let the handlebar post slide up and down, so you can adjust it. Thanks JLL Fitness

[@clairejones8481]

@@JLLFitnessLtdBirmingham I am waiting for your reply to whatsapp/emails. The wobble is too much. Also I cannot see the monitor when I hover....

[@JLLFitnessLtdBirmingham]

@@clairejones8481 From what i can see your email was responded to on Saturday in regards to purchasing a new monitor. Please check your spam folder if you are unable to see it. If you have any further queries you're able to contact our customer service team via tel on 0121 328 7507 or live chat through our website for more in depth info. Kind regards, JLL Fitness Ltd

[@paulforsyth3181]

My monitor reads pulse but nothing else?

[@JLLFitnessLtdBirmingham]

Hi, We're sorry to hear about your issue. Although it may sound silly we ask you to check both wires from the monitor are connected and check the pins inside the smaller wire. If the pins are bent in anyway or part of the wire itself has been clipped this will affect the readout on your monitor. If you are still having trouble after these checks please contact our customer service team on 0121 328 507 or email at [e-mail]. Kind Regards, JLL Fitness Ltd

[@siesie5927]

I’m having trouble with the seat. Can u explain it clearer.

[@jllplay6717]

Hey Sie, If you contact our customer service team at [e-mail]. They will be able to assist you further - Jordan Marketing Team at JLL Fitness

[@beezergutler5488]

Has anybody else had an issue with the bike becoming extremely creaky after about 3 months use? Mine is so loud now that it’s barely useable 😩

[@JLLFitnessLtdBirmingham]

Hello, we're sorry to hear you're experiencing issues with your bike. For technical queries we recommend getting in touch with our customer service team via email at [e-mail] where you can send our team a small video of the issue so they can advise you further.