Kenmore Series 500

Washer Machine not draining properly. How to remove agitator to remove potential close

[@Remmirae]

My boyfriend called a repairman last week to come today and never showed up. Got tired of our washer never draining. Thank you sooo much for posting this, I can't explain how helpful it was when I wanted to just do it myself lol

[@2010cabj]

That is great news. I was in the same position and wanted to save money. It probably took me long the first time but now I am a pro

[@tjr5002]

This tutorial has been the most useful one that I've watched to figure out how to remove the cover and clean out the muck. This was my third attempt and I finally did it. Thank you so much for explaining it and showing it in an easy to understand way.

[@2010cabj]

Thank you

[@2010cabj]

Great job

[@2010cabj]

Wonderful

[@2010cabj]

Nice

[@2010cabj]

Yeah once you do it first it should be your regular maintenance. Oh yeah don’t give the money back lol

[@saraalexander1875]

Thank you for posting this! Had to wash some kitty-soiled towels recently and wanted to make sure the drains didn't get gummed with litter and you-know-what-else. Got the agitator off and found that the drains were all clear! Your tutorial let me get peace of mind.

[@ashliebrown5361]

I just watched this video and fixed my washer all by myself, had a bunch of change stuck in it!! Thank you for the easiest video to follow along too!!!

[@2010cabj]

Thank you

[@user-re9fx5ow6n]

Ive been wiggling for past hour mines still stuck

[@mmcape]

Thank you so much!!!! You are the only one who demonstrated how to get the bolt out!!! Ours is stuck and I had to ask my husband for help... He couldn't get it loose without possibly tearing up the tub... So this is great!!! I also used WD40 and let it set a bit... I put a desk lamp or an engine light up above my machine to be able to see inside just a suggestion... Great Video!!!

[@2010cabj]

Great job everyone

[@catherineolsen3060]

Where did you put the WD40? I am having the same problem! Can't get the agitator out. Lifting the drum...wiggling...repeating and it's really stuck.

[@jasminer1215]

@@catherineolsen3060 mine is really stuck too. Did you ever get yours out?

[@catherineolsen3060]

@@jasminer1215 no :( had to get it maintenanced. My husband tried his hardest too.

[@michaeldavid4857]

Just the advice I was looking for. Thank you for posting.

[@2010cabj]

No problem at all

[@LetsBike2]

I just got a used s500 and viewed your video... so my thinking was let’s clean it before we start using it... I found over $2 plus a necklace... thank you for the video.👍👍

[@2010cabj]

Tom Tom , that is great news.

[@2010cabj]

That is great news. Cha Ching

[@ramiromoreno1386]

​@@2010cabjI have the same washer would you happen to know why the machine isn't agitating

[@markparzygnat7519]

Thank you so much, the wiggle part works and was the key for the Kenmore 600 Series as well (600s) specifically.

[@2010cabj]

No problem

[@evonsfred2311]

Thank you found about a buck of change. Saved me money THANK YOU!!

[@2010cabj]

Glad to hear that

[@Shawnne86]

I can’t even begin to tell you how helpful this is. I loathe this washer and dryer combo… but maybe doing this will make me hate it less.

[@2010cabj]

Good luck and thank you

[@leezashow9260]

Very helpful video Thanks brother

[@linuxsport]

Well I just took out about $1.34 in change. All the ports had coins except one. Poor Kenmoore. Thank you for posting.

[@2010cabj]

Make it rain lol

[@danagoodwin9811]

Thank you so much for the video! I’m having trouble with a loud noise when it’s washing it’s like a clicking noise. I would love to try this technique and again thank you but I’m sure my husband‘s either going to call over repair person or will get a new washer and dryer lol!I am going to look up and see if you have a video on what I just mentioned though. Merry Christmas!

[@ecko121831]

Thanks for taking the time and making this video and saving me a ton of money!!!!

[@2010cabj]

No problem. Caring I sharing👍

[@rubenechavarria828]

hey those guys call them self professionals thanks ur viedeo helped alot more than they did great job.

[@2010cabj]

Facts

[@joshuaphilo2600]

Couldn’t figure out how to get the agitator up and out. Thanks for the demo!!

[@marthagonzalez6359]

I don’t speak English, but I need how take of the agitador

[@amandathompson3486]

I tried to un-loosen the wash plate but I just kept on making it more loose…how is it possible to wiggle and pop and unloosen simultaneously?

[@carlosLopez-li8qu]

Something sound like it hits when trying to pull up the impeller and won’t budge I’ve tried everything ???? What can I do

[@margaretramos6848]

Thank you so much for this video! We found $2.50 and saved a ton of money

[@2010cabj]

Yeah, I do it monthly and keep the coins

[@Sheepleton]

I lifted my washer up off the ground by the agitator and it still won't come off. We washed a few loads after removing the bolt, dumped scalding hot water in it, sprayed wd-40 around it. Even with vice grips and pliers on the blue spines lifting and someone tapping the hub with a no bounce it just won't come up. I don't get a click or thunk when I pull up on the tub, when I pull up on the agitator the tub comes with it and maxed out at top of travel. I'm a lil perturbed.

[@schollcampos]

Thank you for taking the time to make this video even though it was so hard for you with one hand. I still appreciate how much you’re willing to share your expertise. I’m going to give it a try now.

[@2010cabj]

Thank you

[@007amelewa]

Thank you so much it helped alot.

[@2010cabj]

No problem glade to help

[@alpha-omega2362]

I struck it rich!! I couldn't believe the amount of coins stuck down there.....I am now a millionaire....thanks so much for your help.....

[@2010cabj]

You are welcome lol

[@aaronm4317]

Life saver . Thank you

[@2010cabj]

I am thankful that I was able to assist

[@posttenebraslux7571]

Hello, the lid lock light doesn't light up, and the machine is not draining. What could be wrong with it?

[@willbonaparte3522]

Any ideas what to do my center screw won't come out and I don't want to strip it

[@brettedwards8872]

Cool! Thanks brother

[@wessmann]

I need to replace the drive shaft that drives that agitator any idea what the part number would be

[@melvinw.quinene841]

Hey cabj 185,I didn't notice which way the arrow in the tub was supposed to point to,does it matter ? Lemme know please ? Thanks bud👍🏻

[@omarskigiza5289]

Thanks a million, problem solved👍

[@2010cabj]

My pleasure

[@shawnhaq8955]

Can we change the tub seal from here?

[@tom4150]

Anyone know how to remove the tub portion or know where to find a video of it? I need to replace the suspension rods. I have a 600 and very similar to the washer

[@derektaylor9225]

What should I check if it won’t go past the rinse cycle?

[@andrhumorales2951]

How tight was the bolt the first time, i ended up stripping it. Got an extractor but still too hard and will not budge. Tried impact drill, channel locks, the hammer (did you tap it or hit it hard? Right on the nut?)

[@2010cabj]

I just tap it with a hammer

[@crystallowe8170]

What size screw it is? I lost mines

[@Ohcgfghg]

I have this exact same washer. It won't spin out the water. It starts to spin and then makes a horrible noise and then stops. I found screws and nails in it and took them out (out of my pocket) and am wondering if something got through the holes and into something causing this?

[@jeremiah1797]

ever figure out what it was ? mines don't make noise but it's not rinsing and clothes be all wet. it drains but that's about it.

[@jjwilson2734]

@@jeremiah1797 did you ever fix it

[@philipfleming3546]

You have coins under center plate in drain holes

[@Mack-ed1ig]

Thank you for your detailed video. Tell me, where can I find its filter in order to clean it? I can't find it on the back of the machine.

[@ishfreql0]

When you try and break pr loosen the nut the tub spins with it. Is this normal? If so what's the best way to hold it in place while I turn the wrench?

[@2010cabj]

At times I needed to need another pair of hands to assist

[@alexisjuliano3298]

The bottom won’t loosen and come up what do I do

[@thomasparker5944]

Thank you.

[@Z-Ack]

I just wanna know how to remove that stupid tub nut.. damn thing wont move.. would it unscrew clockwise or ccl? What you use to grab aholt and screw the thing?

[@brandonkotecki7553]

I have same washer shakes like a car wreck any tips +soaking wet clothes

[@sunnysunny-pn8dw]

Even after I removed the coin, there was still a lot of noise. What should then? Also thank you for this video it was very helpful!

[@Smurdle450]

Did you ever figure out the issue? Another common issue with these is the pulley going loose. Tightening the pulley can be of help.

[@teeahtate]

Thank you

[@2010cabj]

You are welcome

[@kenhartley8662]

While holding the agitator loosen the 7/16 bolt partially. Then lightly tap the top of the bolt and the agitator will pop off the shaft.

[@rolandmartinez6208]

Tap tap tap lol

[@danielmartin7838]

Mine is still stuck. Did citric acid, tried lifting the rim of the basin and giving it a shake, nada. Any other ideas? I replaced the transmission hub last winter and the impeller popped off just fine. Now, I'm really at a loss and this thing isn't agitating.

[@jdy2kgt]

Took about an hour and half of wiggling and I ran a strap under the agitator so I could wiggle both sides at the same time and it finally popped. Didn't find the missing ring but I still appreciate the video.

[@sherribyers2990]

I wish you would have shown how you put it back together. Seems simple but did you encounter any difficulties?

[@2010cabj]

I will give it a try. Stay tune for the next video

[@yungmillz3]

Where is the filter on this Machine?

[@richardfox3300]

Hi, I have been jerking the tub up, wiggling the agitator & pulling on the agitator on my kenmore series 500 washer to no avail, do u think that some retained water could b causing the washer to jump & buck around? Thanks Richard

[@2010cabj]

Did you ever get it out?

[@rosas74100]

Does anybody have a manual for this washer . I just bought a used one and not sure wen is right time to put detergent and softener in washer

[@2010cabj]

Someone has to have a manual. Did u check online

[@kingvell2634]

I have the same washer..mines makes a weird noise. The lid locks then the rinse light flashes..also my impeller is pretty wobbly?? Would greatly appreciate the help...

[@MichaelHeavner]

We have the same issue with the flashing lid light. Did you ever get an answer, or what was your outcome?

[@kingvell2634]

Motor was bad. Had to have replace and also wash plate was broke

[@dennisdesmond5270]

Thank You🙏

[@2010cabj]

You are very welcome

[@atibbett]

Leave the bolt halfway threaded in and tap on the head with a hammer while pulling up on the agitator. Mine was 11mm not 7/16s

[@Z-Ack]

11mm is damn near 7/16 and both will work on the nut.. just a little fyi..

[@yieldandspread]

This video was awesome. Able to clean the whole bottom of our machine. Do you know how to take the top off so we can clean the inside of the drum too?

[@2010cabj]

Thanks

[@rosemiranda4266]

Hey Lance. Have a question regarding take the agitation out. We flowed your instructions. The problem where having now it getting the agitator out it's really stuck!! Help!!

[@2010cabj]

The most important thing to remember is pull the drum upward they should pop the agitator up. Then wiggle the agitator back and forth. You may have to do it several times. Good luck

[@rosemiranda4266]

@@2010cabj yes did all tha. But will keep trying .thank you so much for answering so quickly

[@anthonyfrias5691]

Do you know how to fix the agitator if it stops spinning? Mine sounds like it’s grinding. Same make and model as yours.

[@2010cabj]

Sorry I do not

[@shelleydalton8146]

I have this exact washer and I am having problems with it draining all the way,when I pull my clothes out they r still very wet,I can hear it draining when it's running and it's making a weird noise during the rinse and spin cycle, any ideas

[@jeremiah1797]

i have the same problem ,did you find out what it was.. mines just stays on spin but it don't spin i have to start it over again and then it works but most the time the clothes are wet i have to rinse it by hand.

[@LucidLisa]

Same here! Anybody get a for sure fix for this?

[@lesliefontanez9442]

My kenmore washer 500 it's not spinning what can I do to fix it???

[@greyrobersonts9834]

My goes into rinse mode and then it makes a noise and goes back to wash and it pause

[@sik-sf1to]

Hello I have a kenmore series 500 I just bought it a few weeks back and it will not spin at all it rinses,drines fine but it will just not spin do you know what’s wrong with it?

[@wingnut72282]

think i seen somewhere that it could be the lid switch for that issue

[@jenniferrod4727]

We spent $100 for the latch and switch, and it still doesn't spin. I'm at a loss as well.

[@glambyninaa1988]

Mine did the same thing, the belt was loose. They tighten up and it was working just fine.

[@breannakay6572]

I have the same washer and it is out of balance. The springs seem to be fine. Does anyone have any suggestions on what it could be?

[@sandybil]

Hi, mine spins 3 rounds only and leaves the clothes wet. Any advise please

[@2010cabj]

Press the "Stop" button twice, and then press the "Power" button. Choose a wash cycle (e.g. "Normal"), and then choose your wash options (e.g. "Hot/Cold" or "Cold/Cold"). Press the "Start" button to complete the reset process and restart the washing machine.

[@ranch60]

I have the same washer you got I tried everything to pull out the impeller and it won’t come out any suggestions

[@2010cabj]

Try putting you hands in the 9 and 3 o’clock position and push it the left hand first than right hand back and forth

[@ranch60]

@@2010cabj I’ll try it appreciated

[@Pocahontas-jh1cq]

I was a washing a small load of clothes today and I noticed that the machine was agitating a little louder than usual and when I came back to check on it; the completed green light was on, but my clothes were full of water as if the machine didn't rinse them properly. I then turn the switch on rinse and drain and it sounded like the motor and belt were spinning, but the inside barrel of the machine was not spinning. It sounded like maybe a belt was slipping or something? It started to spin, but wasn't spinning continuously or fast as usual.

[@Pocahontas-jh1cq]

Im thinking it might be the pulley?

[@stephaniemercer5602]

How would you know and then change out the pulley, if that is the problem?

[@4EverK3LZ]

How do you put fabric softener in this machine?

[@tom4150]

It has its own department. It's smaller. My 600 has a button I need to press for it to run

[@SRa-jy3hk]

Thank you for this; but what about if the machine makes noise and stops spinning? The when you turned it off it continues to try to spin

[@2010cabj]

To reset your washing machine, unplug it from the power outlet. Then, plug the washer cord back into the wall. Finally, open and close the washing machine door six times to send the reset signal to the system components.

[@lynngoza4215]

I can't get my agitator loose

[@jimr7398]

I have that same unit, can you or anyone tell me why none of the wash cycles (EXCEPT THE BEDDING/BULKY ONE) use very much water? The clothes seem to get wet but you can only see little if any water in the tub. No way to use fabric softener because there's not enough water in the rinse cycle either. Not sure how it cleans. Bulky/bedding fills up fine. Thanks

[@2010cabj]

I don’t why but many more of the experts on these message can answer it

[@crazyblonde2012]

It's an HE so it's supposed to be water saving and uses as little water as needed

[@deancostilow2020]

@@crazyblonde2012 tell me some more while my Kenmore 500 series washing machine not washing it goes into wash mode and just turn just a little bit back and forth but just not wash the clothes

[@deancostilow2020]

It does everything else Friday just do not wash the clothes right

[@deancostilow2020]

Are you going to answer me

[@cathybrown2140]

Where's the filter or is that how u clean the debri. There also a clean washer setting what's that for if u have to take that grap apart ?

[@2010cabj]

I am sorry I don’t know that answer

[@sharapowers122]

I used paint can opener to pry the top off

[@michaelrobertson8615]

Where does the fabric softener go?

[@mendozafloresmf]

It goes in a lil ball... sold at target... got mine online

[@WOWCRITS]

Is the agitator usually locked in tightly or is suppose to be loose when put back in its original place ?

[@jesswhite6249]

Ok

[@robertmunguia250]

That plate not as easy as it looks. Still can’t remove it. It’s really stuck on there. Any other way to remove wash plate?

[@2010cabj]

Not that I am aware of

[@ml989]

Same washer. Tried several times... it did not come off 😭😭😭. Great vid though

[@ashliebrown5361]

You need a third hand to grab it off

[@tuhechiceradeamor1650]

Is not comming off☹️😭😭😭😭

[@firstlast8108]

mine is draining, but not spinning "dry" so i have to do 2-3 extra spin cycles -- what might be causing that?

[@MichaelHeavner]

We had the same issue and ended up buying a new washer. The repair guy said the cost to repair versus the price of a new washer with a warranty was the best thing to do in our situation.

[@user-ft7ws8el1m]

What's causing a burning smell after spin?

[@2010cabj]

That is not good . Maybe you need to call service

[@accubi10]

What a good video, I already saw the coins, but I am having troubles taking out the white lid, any suggestions?

[@2010cabj]

Was u able to remove the lid

[@joshmaine7998]

same i can not get my agitator plate off.. im about to take a sledgehammer to it

[@catherineolsen3060]

@@joshmaine7998 Same! Did you ever get it off? I'm ready to scream right now

[@2010cabj]

Yes, just like to pass alone somethings that i learned. Did you find any coins?

[@Shawnne86]

My screw is SO snug- I’m struggling to get it loose.

[@sarahamilton171]

I cant seem to get mine to come up. We keep wiggling it. But its stuck

[@2010cabj]

Did I ever get it off

[@crc66685]

This round piece is held in by something more it hits loudly and is impossible to lift up. Even after popping the tub

[@nellietrujillo15]

What else can a person do to take that top with blue off,,couldn't remove it as the video shiwed

[@MrPotterb33]

It will not just pop up like that . Mine was on there tight as shit. Used some CLR and other solutions to loosen up . Soaked hot water then looped to hangers through holes on separate sides. Put my whole body weight into it n it still wouldn’t come off . Tapped around with rubber mallet while pulling hangers and wala .

[@2010cabj]

Yeah you’re stuff was tight as ish

[@kitexscape]

Did this when it wouldn’t drain. Every port was clogged with coins except for one. Thought for sure that it would solve the problem with draining. There is no filter and have had everything apart looking for a clog and found nothing of significants. It seems to be getting thrown out of the cycle with just 4 pairs of jeans.

[@2010cabj]

Yeah does not seems right. Did you reset the machine and make sure it is level. When it’s not level it goes out of wack and want to complete the rinse and drain cycle

[@kitexscape]

@@2010cabj Yes, girlfriend has me do the reset every week. I don't want to just throw new parts at it until something works. Running the whole load through again eventually gets it done, so I know it's not a clogging issue.

[@jjwilson2734]

@@kitexscape how do you reset it

[@Bryan-oc5fk]

Just did this, the bolt is super tight. Get a socket 7/16ths, then use a hammer and keep tapping on it counter clock wise holding the bottom piece with your thumb. Once it’s off. Banging it did not work for me, get two pair of channel locks, grab it in the center/ outside where the bolt center is. Rock it back and fourth and pull up. Only place to grab on it. Every port hole was filled with change. Use needle nose and screw driver to get it out

[@2010cabj]

Great job, how much did u make

[@brianatapia8357]

Can you tell how to fix your washer when it’s off balance

[@2010cabj]

The fist thing I would do it get a level and make sure the unit is balanced

[@MrEddieEvo]

How do you add Detergent to this kinda washer?

[@aaronm4317]

It’s a ball that goes inside that fills with detergent

[@aaronm4317]

Sold separately

[@mendozafloresmf]

I just got this model....I saw another video telling me the detergent goes in first..... and fabric softener goes into a lil ball.... did you ever find out the correct way?

[@MrEddieEvo]

@@mendozafloresmf I did not. I just have a small jug by the washer. That I mix the liquid detergent in with some hot water. To dissolve the detergent. Then pour it over the close.

[@MrEddieEvo]

@@mendozafloresmfthis is just me but I think this washer sucks. And is the worst washer I have ever used.

[@tonyamayfield823]

I have this same washer 500 series (looks exactly like yours) except the inside has a tower with the softener hole at top. It is not spinning my clothes dry…they’re soaking wet! But there’s no water left like it’s not draining…just clothes are wet

[@Christian-xm3nt]

Did you figure out whats wrong?

[@tonyamayfield823]

No…we bought a new washer!

[@isaiassernas497]

My spinner wont come off remove bolt & still try pop off & wouldn't come off??

[@grittyknitter1]

I’m having the same problem. I’ve yanked the tub back loads of times but its not budging. Did you figure out a solution?

[@isaiassernas497]

Yes we bought new one the computer was burnt out anyways , checked by Sears Technician.

[@josesalas9057]

To tell you honestly, that f cover is not letting go so i put the f screw back on and forgot about me cleaning the wholes where coins and all of that debri is located at, so f that!!!

[@crystalbliss2105]

Mine is stuck and I cannot get it off. Feels like its hitting something!

[@2010cabj]

what part is stuck?

[@jayearguel7638]

Samething with mine looks like something is stopping the agitator cant budge it...

[@benjaminalvarado1141]

Same with ours. It's not budging at all

[@wingnut72282]

try a cheater bar

[@andyyarrington6401]

@@jayearguel7638 pull up on the barrel it will pop it up

[@ScantPear]

You don’t pull the tub up the tub is locked into place and can not slide up you pull on the mettle stud and not on the fins

[@twistedferrets]

I unplugged the machine, did the whole process.. plugged it back in, now it won’t turn on, HELP!!

[@2010cabj]

Did I get the washer to turn back on

[@TheAlientwilight21]

mine wont come off lol been doing it for almost hour i gave up ran a cleaning cycle

[@2010cabj]

What part will not come off?

[@TheAlientwilight21]

2010cabj the part u do we take screw out lift up on washer basket to knock it loose it won’t pop off at all

[@2010cabj]

Mine was tuff when I first did It. Just put your hand at the 9 and 3 o’clock position and pull up and push down sever times and it will work

[@96driver]

Dupree?

[@lydiajones9358]

Am I the only one that can’t figure out how to balance this washing machine? I distribute the clothes out very evenly around the perimeter of the washer and every single time in the spin cycle It shakes very violently! Does anyone have any tips on the best way to distribute the clothes around in there evenly so it doesn’t get out of balance? It is level as far as where it is sitting!

[@Z-Ack]

The suspension rods around the tank.. they got litte springs on em and have to sit a certain way in their seats. Look up kenmore 500 series suspension..

[@crazyblonde2012]

I can't figure out how to get the agitator out? I have the cap off and bolt out. But its not coming off

[@camenhofer3631]

I’m having the same issue.. let me know if you found a solution

[@crazyblonde2012]

@@camenhofer3631 we have not yet. I know ours is nasty but I can't get it

[@teachakidtofish5247]

Mines won't agitate

[@andrayespeed_co.]

Can't get the adjetator out smh

[@Cheycbaker]

I cleaned mine out and it still doesn’t spin out clothes all the way

[@2010cabj]

If you have cloths in it that are wet take them out and ring them dry. Then reset your unit and start with a new dirty load

[@pedroescobar8040]

Estoy tratando de sacar este plato y creo que este está pasao vi videos donde usan ácido cítrico voy a probar ya que le inventé con alambres de tiestos de flore un puner bien estirado casi a nivel de levantar al otro día estaba muerto de la risa bueno le diré que ha pasado con este abortoo

[@jcbuckeye]

Unloosen I can't even

[@miguelreyes1555]

En español porque nomás llega al segundo ciclo use para mí Kenmor