HOA Hall of Shame: First Service Residential and Red Rock Financial

HOA Hall of Shame: First Service Residential and Red Rock Financial

[@theof5645]

Amazing, a HOA that actually is doing the job they should be doing. Possibly the only HOA in the world that does that.

[@duewhat9815]

It only seems that way because media revolves around views. If you wanted views and you had a choice, a story about a HOA scamming home owners or a HOA talk about what potholes need filled first...which do you think is going to get you more views? The only reason this was aired is because someone did something wrong.

[@sonnysmiles4044]

@@duewhat9815 oh god you're one of those people...

[@ecclairmayo4153]

@@duewhat9815 - i agree. There are many good HOAs and because there is no scandal, there is nothing to report on. I live in an HOA community and now that ive been on both sides, i will NEVER live in another non- HOA "anything goes" neighborhood ever again

[@ecclairmayo4153]

@Truth Shark - key phrase you made there, "by choice". There is nothing more American than that. I have been in both types of neighborhoods and for me I've had a better experience in an HOA ran one than the one that did not. Our property values suffered because of there being very little oversight by the county even though we pay taxes. That is my experience. You can CHOOSE not to live in an HOA neighborhood. Isnt that literally the most AMERICAN thing we can do?

[@danecarpenter8735]

Most of the time it's not the HOA that's the problem. It's the management company. Most HOAs that operate independently don't seem to have as many problems.

[@lovemuffin1963]

The state needs to go after this company

[@ecclairmayo4153]

This should make national news because this company has come up in many different cases all over the country.

[@NotitiaRecolligo]

@@ecclairmayo4153 I agree. Scam artists doing shake downs.

[@teacher555555]

Red Rock Financial has no legal claim to anything to do with the HOA anymore, they were fired or removed as the company and therefore have no legal right to anything anymore even if its an old fee, fine or whatever that still hasn't been paid. they were the managing company for the HOA but once they were removed they had no legal claim to anything the HOA has. the collection agency also has no legal right to bill the HOA for their fees to be paid. it was the former management company that hired them so its the management company that has to pay the fees.

[@tonyka1984]

Correct, companies like this should not be on this planet. And that’s the problem with the state, should the government really wish to help its citizens, not the bribers

[@gwanael34]

Yea but this is america. The law doesn't matter if you aren't rich enough to go to court.

[@NotitiaRecolligo]

They're predators: "Red Rock Financial Services - Abusive Predatory Deceptive Dishonest Unprofessional - New Edition".

[@teacher555555]

@@gwanael34 well the problem with that is that the ones who make the laws get rich off the laws.

[@ocky88]

I am having issues with First Service Residential in Texas. They are AWFUL. I never had a problem with submitting payments until my association hired FSR as their management company. Now suddenly the payment portal changes or is updated every year. There are always glitches and they try to levy fines for their problems.

[@ecclairmayo4153]

Thid problem seems tobe widespread! I think the state should get involved. We are heavily involved and stay on top of these peoperty management company that we use for our HOA. To me, this should make national news.

[@americannotamericant1773]

Wow the actually HOA in this neighborhood is good, but the Financial company is the issue. Cris-Cross.

[@jasonleslie8594]

I know its a first. a miracle.

[@Danaman117]

this is unheard of.

[@FurlowT]

Dana Rider There are a lot of good HOA's, but you only hear about ones with shit going down.

[@beckigreen]

Furlow Torent Nope, they’re all scams.

[@FurlowT]

Isn't it illegal for the companies to make threats like that without having a court gag order?

[@Cryton12345]

I'd love to see a followup video highlighted of this hoa

[@ChrisJHarrisWalz2024]

Wow they actually framed the termination letter with First Service Residential!

[@ecclairmayo4153]

It got personal!!

[@aliciamelendez5476]

First Service Residential and Red Rock Financial should be shut down and all of their staff should be placed behind bars for illegal tactics forever.

[@musikalessonswithdonna]

Agreed. A neighbor who's wife works for this company is persistent I trying to get our HOA Board Of Directors to hire FSR before they move. Moving in five years from day of moving here WA told to me by the husband and the wife separately, and showed me all of the updates they are doing to their house to "get top dollar" according to the wife. Thankfully, the board voted against it two years ago, but now has another Pres and 3 newly elected Directors, and the husband and wife are still pushing for the BoD's to hire FSR in addition to the husband running to be on the BoD's and claiming when asked at a Meet The Candidates event that he has no conflict of interest even though FSR has an Employee Referal Program that pays money for submitting a legitimate Board members name with consent, and more with the initial meeting between the BoD and FSR, and a percentage of the amount contracted foe if hired. Money appears to be there reason for pushing for our community to hire this company with such a poor reputation. Since, according to each of the spouses, they never intended to make this community their home, but had this agenda prior to moving here. And possible placement of hire for the wife to work here even after they move. More income. If that is not conflict if interest for a candidate running for a seat on the BoD's, I don't know what is. Unfortunately, the BoD's president has agreed to a meeting between the new BoD's and a prop mgt company that may be this company again. Good news is that the husband did not get elected to be on the board after three tries. Many homeowners here are really hoping that this meeting is not with FSR. I missed the beginning of the open board meeting, so it may have been announced to the membership during open announcements. I've been told by a hoard member that they were to share the potential new direction of considering help from a mgt co at the last Board meeting. So I assume I missed the announcement if it was disclosed at the beginning. The minutes and video recording has not yet posted to the platform used by our Association's staff and homeowners.

[@chefjamesmacinnis]

I'm glade that HOA's are rare in Canada.

[@mikeaskme3530]

@The Man's Kitchen, and please stay vigilant so they wont become common.

[@davidthaler7018]

Wait WHAT? The collections agency is going after the HOA for their fees? Nope...go after the agency that SENT the debt...your owners.

[@robertmcnamara5407]

Exactly, You hire somebody, even a subsidiary company to do work you pay their expenses.

[@aliciamelendez5532]

This time, it isn't the HOA who isn't to blame but the company cut ties with a certain company that is actually going after the HOA's tenants. To the company going after the HOA's tenants: THE HOA CUT TIES WITH YOU BECAUSE YOU ARE CLEARLY IN THE WRONG! PAY YOUR OWN DAMN FEES!

[@btrdangerdan2010]

One of the rare cases an HoA is actually doing its job

[@jasonleslie8594]

time to sue them for harassment

[@bathminchew1667]

The state needs to go after this company

[@tomc.4860]

When I see these fees from these companies I always have the same question. What gives him the right and what service do they provide for these huge amounts of money? It's not like they're selling a car or a service that people want. Why should someone pay tens of thousands of dollars for absolutely nothing? HOAs basically seem to be Criminal organizations using strong-arm tactics to steal money from people

[@tempgirl00711]

Amen!!!! And it's hard to even get caught up with late charges, other fees.

[@someguy7629]

Mobsters got it from booze, drusg and prostitutions. Now, now they use HOA's.

[@boat6float]

Collection companies provide a service to companies that are owed money by other people. The collection company gets a cut of the money they collect. Many are run by very shady people. One of the largest ponzi schemes in the 90s started as a collection and holdings agency. They cheated many people out of billions of dollars. It was "allegedly" designed by none other than Jeffery Epstein and ended up with multiple people doing long prison terms.

[@JacksonWeaver]

Please someone from the AZ attorney generals office investigate. I have an almost identical situation happening in Mesa AZ. My late/rebill/bs fee's have snow balled from a few hundred dollars to way over $5,000. They are crushing me in legal fees and I have zero recourse. It all started over shady accounting done by First Residential, formerly Rossmar/Graham. They purposely jam home owners up so they are forced to deal with the sister company RedRock.

[@ecclairmayo4153]

@truths of knowledge - this is so terrible. They need to put this on national news. This company is a predator

[@ihatescammers6438]

First service residential sucks! They were handling things for our hoa and decided to increase their fee $25,000 per year. We got a new company that was $10,000 cheaper than the current rate and kicked them out. They had hired the absolute worst companies to maintain our hoa properties, and their accounting sucked.

[@TheMan750]

The lady went in front of the camera. The board went in front of the camera The fact that the company didn’t tells me what I already need to know.

[@jumpiejumpster]

I have this problem going on right now. First Service Residental uses a auto mated company to collect then money , then goes to there auto mated company, and if there's a problem anywhere in the chain of collection you will never know. Then many months later they will take you to collections. on top of that there's no one to call and you will be blamed for everything.

[@NullaNulla]

First decent HOA I've seen yet.

[@SolidSonicTH]

It helps when it's a grassroots organization and not serving the whims of another (or themselves). Them kicking that management company to the curb is the sign of taking back control and giving it to the residents.

[@colinsmith1495]

Any "fee" or "debt" that the target is never notified of cannot accumulate interest. That alone is straight up fraud.

[@clwilliams9287]

HOA charge you ridiculous fees to bully you and control your property. The messed up part is that you are paying the mortgage and paying them to bully you. HOA would go away if people would stop buying their homes.

[@Preacher_.]

First Service Residential is behind most of these HOA horror stories...

[@michaelkelly4294]

First Service Residential in Carlsbad has a employee named Bonnie Bruner who if you tangle with her starts a capaign using the local police department as her personal security detail.. Bonnie has been in the business for decades and every HOA she gets near ends up with missing/misplaced funds.. 35 thousand dollars went missing and she couldn't answer where the funds went.. My advice to any HOA considering hiring this company do yourself a favor.. DON'T..

[@goooch888]

To many corrupt people nowadays, very sad. The integrity of our society is at an all time low.

[@chilogutierrez9201]

Society was always corrupt

[@sleepingbeauty229]

Some one has to pay their bogus fees what ? Sue that management company

[@TheNraveles]

Finally a good HOA

[@Slackerz]

I still can't believe their letter to the management was typed up in Comic Sans

[@niyablake]

And thats how you know that company is evil

[@tomwilliam5118]

well give us an update did they get their money or what

[@mefford67]

At least this HOA was actually trying to help this woman…🤷🏻‍♀️

[@terrysigmon3119]

My cousin lived in a HOA area and was fined for hanging a football banner in his bedroom inside his bedroom. The thing is he had a fenced in back yard and the only way to see in is to climb his fence or climb a telephone pole. These people are ridiculous.

[@nickwing6194]

And firs service residential is still using these same tactics. How are they still open for business

[@debschwer2236]

Something I never thought I would see, an honest HOA. as far as the collections fee, going after the board makes no sense because it would’ve been the finance company that hired them. They should be going after them.

[@jamesa.holman2634]

It is my understanding that the fees in question are still unpaid. If that is accurate, why would anyone owe anything to the collection agency?

[@keithsage1593]

Why is there no follow up on this cases? 5years have passed it would be nice..

[@stevejohnson1321]

"Someone has to pay [our] fees! for a debt that was never incurred. Yet another reason, HOA --> Hall Of Antlers.

[@TheTheotherfoot]

Antlers??? Don't you mean "A'holes"??

[@TdawggLA]

Whether it's the HOAs fault or not there's always some kind of issue with HOA homes

[@FirstLast-kb7kn]

I would usually say don't buy a house with an HOA but this is definitely an exception.

[@ecclairmayo4153]

This company is a fraud and has come up in many diferent cases across the country. This really should make national news. Im so glad my HOA does not deal with this company. We have a good one and stay on top of our property management firm. This company is predatory and the state should get involved.

[@marcusotto7736]

What I'm learning about these HOA hall of shame videos is First Service Financial is a garbage company run by criminals

[@Cryton12345]

I wish they posted follow up videos on pinned links or something

[@volundrfrey896]

1:40 the perfect use of comic sans

[@brandyb2931]

Their fees for WHAT?

[@tomevans8240]

1:33 That letter from Smoke Ranch to the HOA is in goddamn Comic Sans.

[@LaneCorbett]

So the home owners association is doing what's best for the homeowners of the association my lord what an interesting concept

[@GUNVALKERIE]

There should be an HOA HALL OF RESPECT ☺

[@floydlooney6837]

It's empty though

[@f1fan112]

So small you'd have to call it the HOA Foyer of Respect.

[@scottgordon6648]

At least the HOA is helping the resident

[@paulwilliams5208]

🙃Collection Agency(4th party) going after 🤓HOA(2nd party) for their fees, where the whole mess revolves around a 😇HOME Owner(1st party) but it is the 🤕management company(3rd party) got the 🙃Collection agency(4th party) involved to collect some BS fines from the 😇Home Owner(1st party) but now the 🙃Collection Agency(4th party) going after 🤓HOA (2nd party) for their fees and not the 🤕management company.

[@rio7916]

FIrst Service Residential needs to be investagated

[@alecedgeworth2814]

Collections said they'd "Go after the board to collect their fees"? Not likely to succeed since the collections agency has no grounds to go after the board. They should go after the management company instead.

[@mrwonderful2142]

The HOA should be paying for this The lady should sue for credit damage

[@aliciamelendez5532]

To First Service Residential and Red Rock Financial: THE HOA THAT YOU CONTRACTED WITH THE HOA CUT TIES WITH YOU BECAUSE YOU VIOLATED THEIR TRUST BU GOING AFTER THEIR TENANTS! THE JUDGE WILL FORCE YOU TO EITHER CEASE AND DESIST PR FACE SERIOUS JAILTIME!

[@if6086]

Never, ever, live in a HOA area...

[@chrisg5466]

Uncle Fester is that you?

[@daemonisedone4256]

looks like stevie boy was out for revenge....

[@slitor]

heh, these stories sorta makes sense now...its all these AdHoc companies lobbying pensioners that's on the board to take their services. Like the parking inspectors that towed cars because the windshields was facing inwards, of course someone probably aggressively marketed themselves and is collecting a cushy margin.

[@nedludd7622]

So a corrupt financial "service" company wants someone to pay them for their corruption.

[@duewhat9815]

You don't drop the fees and expect someone else to pay. If someone was given a fine you can't expect someone else to pay it after the fine was dropped...that's genuinely the dumbest thing I've ever heard.

[@nancyomalley6286]

They're just acting like spoiled brats because they can't prey on an elderly lady with their extortionist tactics

[@terenceclayton3817]

Bruh that letter is in comic sans

[@Lisa-ev6lw]

Do the HOA do mowing and maintenance on the properties? Why is there an HOA and what exactly do they do???

[@dorian2244]

They won't accept payments

[@nattydreadlocks1973]

Red rock and companies like it get a percentage of ALL monies collected. It not about uniformity. It's about that all mighty dollar.

[@lindaleelaw5277]

Let's keep the HOA LIST going And focus on them. STOP LIVING UNDER AN HOA. Maybe if you werent so snobby, and wont live around others, then you deserve this.

[@dodi3bodi]

Can someone explain this garbage to me. I buy a house with my own money, pay tax on it, then now I’m asked to pay more for the HOA? Why would you pay?

[@ozarksfarmerhansen8782]

Don't know much about HOAs why do they need Financial Services for??

[@jasonleslie8594]

so its time to compare her records to theirs

[@tonyapatterson4046]

They probably dropped her fees, case;etc became she is on social security. By law, they can not sue her while on disability. So maybe that's why they went after the board. Either way, I think they lost the case.

[@johndavis3307]

I’d say the HO a board is doing the job but for the management company to sit there and say they’re going to sue if the story goes on the air shame on you

[@nxrp]

That is a complete scam.

[@kemperwilliams5860]

Never never never buy a house inside an HOA. Look at the stupid crap you have to deal with. Might as well live in an apartment complex

[@savitaram3975]

So someone has to pay for them going after a single elderly woman?🤔

[@esgarlopez6052]

people stop being STUPID, dont buy a home with a HOA, believe it will be for the best

[@paulwilliams5208]

First service going to sue for slander when their the ones not talking and backing up their actions

[@johnjohnson2855]

This is why HOAS are hated and will eventually die out!!!

[@Angel123bb1]

They can’t go after the board to collect they were wrong the hell.

[@kennethsouthard6042]

I am guessing that this management company primarily works with associations where the majority of the units are rentals and the majority of the owners are landlords. They use these aggressive enforcement tactics to gin up fees from the residents that are used to lower the overall per unit assessment paid by the owner. The majority of the owners are fine with this as they don't live there and don't have their cars towed and it reduces their monthly HOA fee that they would otherwise have to pay. The unfortunate few owners who live in these complexes are the ones that are treated just like the renters that the majority ownership preys upon.

[@firstserviceresidentialsca3704]

Shame on FSR!!

[@davidtucker3538]

thank god I don't have to deal with the hoa shyte

[@Catmomma]

But its your own fault for dealing with and buying a place with an HOA.

[@dhraddersdragon1636]

please remove this hoa from the hall of shame and add it to the hall of fame

[@ecclairmayo4153]

Put mine on the Hall of Fame too! Our management company would never pull a stunt like this. They know we stay on top of things and dont just let them do everything without our knowing.

[@zenz1624]

Why would anyone submit to a HOA? Your basically under lock n key 🔐

[@ron-mz7wv]

why would anyone join an hoa

[@LukeLBaugh]

Audit them

[@Pie4life123]

Collection company wants $ but has done no work to even earn it Hahahah all they got was paper and ink wasted no one went out to her house no one went to Court what aje

[@wonderboy4993]

That is the worst beard that I have ever seen

[@john123033]

Never buy a home with HAO

[@patriot9455]

Thieves have to steal, it is their nature to behave dishonestly. Like the devils language is either lies or twisted truth, financial thieves don't know or understand how to function honestly

[@bigtravis6159]

Red Rock YEAH YEAH MARS BITCHES

[@sagaterratalset43]

does anyone see this as being reminiscent of Germany after world war 1 leading up to world war 2. financial instatutions slaving the people into poverty.

[@65Toronto65]

I'm sorry but I can't get over this guy's beard at 2:09. Like I bet he's a good guy but come one what is that? like why?

[@dorian2244]

It's not different. This happens all the time. Redrock criminals

[@rewardunkind4541]

Hoa is like EA games they scam you

[@niyablake]

That would make red rock paypal that just took your money and locked your account and EA never got paid

[@rarelibra]

How about the board FIRE the services and find a new financial provider.

[@Maria.9094]

They did fire them. And they're still going after her.

[@siderealaura2496]

You're not very good at listening are you?

[@cecilbdemento7736]

Steven Parks.. shameful

[@rukiakuchiki6187]

Jazz I move out

[@dannyfloyd1368]

TRUMPS ADMINISTRATION

[@slashz8]

Cause whites did this

[@hmbv1591]

Your fault and you deserve it. You pay HOA to shake you down...smh

[@bathminchew1667]

I'd love to see a followup video highlighted of this hoa