Kwikset Halo - Factory Reset

[@lowestsky27]

Tried factory reset but still won’t connect to Bluetooth on app. After I press A and try to pair in the app the lock shows red light and that’s it.

[@lowestsky27]

Had to remove the saved Bluetooth settings in iPhone settings “forget device” and it worked

[@TheSmartHomeHelper]

Okay! Great glad you were able to get it to work and I'll be sure to pin this thread just in case someone has the same issue.

[@Coleslawbreakfast]

Mine keeps saying “no locks found here closer” every time and restring

[@sappk4908]

@@lowestsky27 I did the same and it worked like a charm

[@wellsnapyeah]

@@lowestsky27 thank you for that tip with the Bluetooth. That is what I needed.

[@ldaylilyevans4560]

Thanks! It wasn’t easy but after reading comments and removing old Bluetooth connections first, it worked.

[@TheSmartHomeHelper]

Thanks for subscribing! Appreciate the support!!

[@tiagol88ncify]

Thank you this really helped. I wasn’t completing the factory reset correctly. Now I was able to pair the lock again successfully to repair the issue.

[@TheSmartHomeHelper]

Great to hear! Thanks for the comment!!

[@stevenvasquez7077]

Thank you! This video helped a lot. I couldn’t get the Bluetooth to pair successfully. I saw this and worked perfectly.

[@TheSmartHomeHelper]

Glad it helped! Thank you for the comment!

[@shirleyevans037]

Omg thank you sooo much. I have been trying for mouths to get my lock back to working. Found your video and now it's back up and running lol thank you

[@TheSmartHomeHelper]

You're welcome!! Thank you for the comment!

[@jasonchattin3380]

Not sure if anybody’s pointed it out yet, but unless I miss some thing there’s no real need to take the screws out of the side of the unit. Once you remove the darkened plastic cover that’s on there, you have access to the battery pack and the programming button so I’m not sure I see the need to remove the two screws…

[@TheSmartHomeHelper]

Thanks for the comment Jason!

[@gasmanglen]

Saved me $150. Was about to buy a new one! Thank you!

[@TheSmartHomeHelper]

Glad I could help! And save that money! Don't forget to subscribe!

[@jasonchattin3380]

Follow up to my previous comment, I did indeed do the full process without removing the side screws. Not a tremendous amount of time saved but a few minutes of searching for a screwdriver around the house if you don’t have one handy or whatever. Good solid information regardless. Do appreciate the video

[@TheSmartHomeHelper]

Perfect! That would be much easier and thanks for the comment!

[@monicachangonzalez]

This worked so easy for mine, thank you, thank you!

[@TheSmartHomeHelper]

Happy to help!!

[@hitrecmedia]

What does a factory rest do ? Why do it ? Is there a difference between factory reset and system reset ? Will this delete existing users and codes ? This would be top of my list of things to know when doing a factory reset tutorial.

[@TheSmartHomeHelper]

Yes so factory reset is everything where a system reset would just be the wifi? If you were to get a new lock from someone the is used normally want to factory reset or can be used in troubleshooting. But great idea!!!

[@hitrecmedia]

The only way I was able to reconnect my Halo to a new WiFi was to remove it from my "Home" and add it again. This kept my users list intact. The Reset, System or Factory will delete users pins which is a bigger inconvenience. Still I had to dig for 1h until I decided to delete the lock. WiFi reset procedure did not trigger a connect to new WiFi algorithm just resets and nothing else in my case at least. Quite frustrating. @@TheSmartHomeHelper

[@velazquezandalusians9971]

It worked like a charm! Thank you so much

[@TheSmartHomeHelper]

You're welcome!

[@cesara7478]

You da man!! Thanks for sharing !!

[@TheSmartHomeHelper]

Thanks for the comment!

[@Sleephit211]

Hello, I recently purchased a home that has this lock installed. I have the key, but I would like to change the locks for security reasons. Is it possible to factory reset the lock without having to physically change the locks? If not, should I remove the lock and replace it with a new one?🤔

[@TheSmartHomeHelper]

Here you go: kzbin.info/www/bejne/jnatqa2uibWJmLM

[@christianvidela6992]

Worked as advertised. Thank you!

[@TheSmartHomeHelper]

Glad it helped!

[@pei-zhenyu9502]

Thank you so much for this video so helpful!

[@TheSmartHomeHelper]

Glad it was helpful!

[@majdialaghbar3598]

It’s worked with me but I’ve question how to add code after that to machine?!

[@TheSmartHomeHelper]

kzbin.info/www/bejne/gXi8iJ2ZdqaZeLc

[@stevenguzy570]

Hi! thanks so much for your help here. I did everything you mentioned and the reset process worked exactly the same but after that, the lock will not close automatically afterwards, after being left unlocked. It's driving me nuts. Anything you can suggest to get me to the promised land? thanks again!!!!!

[@TheSmartHomeHelper]

I commented on other post but it should be through app if not you can try this kzbin.infoSIGu_7BE7kM?feature=share

[@guillaumel.5483]

Great video! How do you fix a jammed? I can’t seem to unlock it with my iPhone.

[@TheSmartHomeHelper]

So I'd give this a try kzbin.info/www/bejne/n2a3dYanpt5qisk or try widening the hole the deadbolt goes into. I know sometimes it can be the door too. So hopefully this helps!

[@CarmenLopez-xm8io]

Please help I followed all your instructions every step but kwikset 914 still wont factory reset after I see the red light flash twice I press the button again but nothing happens still waiting for the green and red flashing light

[@TheSmartHomeHelper]

It could be a bad lock I know this is an older brand. I am sorry I can't be more help but normally these steps work. If it is not rehanding or resetting that typically means it needs to be replaced.

[@icon7888]

Thank you! Now I’m STILL having problems with getting the lock to go all the way back in. Also, it will not detect the bluetooth! I know ot will do so, it just stopped working after SmartStreets rep messed with the new doorbell camera! What should I do. SafeStreets phone rep said buy a new lock! This is a new lock!

[@TheSmartHomeHelper]

I saw your other comment hopefully that helps with deadbolt and the bluetooth you can try this: kzbin.info/www/bejne/qpy6Z5eknrWUg9U Here is the video on how to sync: kzbin.info/www/bejne/r3XThqqvi9Gahsk

[@TheSmartHomeHelper]

This might work too: kzbin.info/www/bejne/n5SmintmnMZrhsk

[@marilynhoelscher7642]

Holding the black button more than 3 minutes, not seconds, but never heard a beep or sound of any kind. I took my finger off the black button and it flashed red once, then green once. I clicked the black button, the lock moved in and out and the touch screen went blank again. What am I doing wrong? I never could get any beep sound and no 2 red flashes. I tried it all several times.

[@TheSmartHomeHelper]

Thanks for the comment. I might try this : kzbin.info/www/bejne/n2a3dYanpt5qisk If not I might check batteries. I am sorry that I could not be more help.

[@miguelurbinajr.3659]

This video was so helpful! Thank you iso much

[@TheSmartHomeHelper]

Glad I could help!

[@scbeach1]

It works thank you so much 👍

[@TheSmartHomeHelper]

You're welcome! Thank you for subscribing it means a lot to me!

[@deedondada0784]

Hi could you give me any insight on why my deadbolt didn’t login my door activity this morning it’s been working fine it only missed one in and out

[@TheSmartHomeHelper]

I might check the connection. I'm not sure if the lock was on bluetooth or Wifi, but it not being connected may of missed the information possibly. I'm sorry could not be more help but that would be my thought on it.

[@i_am_marshall9049]

Will this help ? my batteries keep draining dead by the end of the week

[@TheSmartHomeHelper]

This will help yah: kzbin.info/www/bejne/n2a3dYanpt5qisk And I would turn off autolock

[@taisaharvey3742]

On our phones, it says "lock offline" on our weiser app. But the wifi is plugged in. What can we do other than factory reset? We don't want to have to redo all the codes we have saved on there

[@TheSmartHomeHelper]

I’m not familiar with the Weiser app but I might try sending a command to lock to wake up lock or check batteries. But yes it sounds like it may of lost connection and would need to be reset and resynced.

[@jennyphillips5366]

How do I change my code once factory reset it won’t even open or unlock after doing the reset

[@TheSmartHomeHelper]

kzbin.info/www/bejne/gXi8iJ2ZdqaZeLc

[@kourt2469]

This was installed in our brand new house. The pin pad thing works great but it's impossible to pair via Bluetooth and use the app. If I hold the A button it never turns blue and allows me to pair. It just shows a red light the entire time. Did this factory reset and still nothing.

[@TheSmartHomeHelper]

I would always start with with the factory reset - I might try this before syncing next time kzbin.info/www/bejne/n2a3dYanpt5qisk

[@SanctuaryInternationalMatrix]

Help! It’s not turning the deadbolt after this reset process.

[@TheSmartHomeHelper]

I would try this kzbin.info/www/bejne/n2a3dYanpt5qisk and when you say turn is that by hand or through the phone?

[@TheFirecrackerdj12]

Hello, I lost the key. Is there anyway to reset the key so I can use a new one.

[@TheSmartHomeHelper]

You could try rekeying as an option

[@sappk4908]

My phone wasn't connecting to Bluetooth or wifi anymore, I Had to remove the saved Bluetooth settings in iPhone settings “forget device” and it worked

[@TheSmartHomeHelper]

Glad to hear it worked!

[@shackthebarber]

I get the green and red light and the lock open to lock but never closed up or gave me the green light

[@TheSmartHomeHelper]

I am not a 100% sure the answer here but I might try this if I am reading this correctly kzbin.info/www/bejne/n2a3dYanpt5qisk

[@tawanajarrett8141]

How do you set your code

[@TheSmartHomeHelper]

kzbin.info/www/bejne/gXi8iJ2ZdqaZeLcsi=CuBkAcURFCH22Svz

[@TheSmartHomeHelper]

Let me know if that helps or if you have questions

[@carmelleabraham2172]

my lock is draining batteries like crazy what is the fix for that would resetting it fix the problem. thanks

[@TheSmartHomeHelper]

Resetting can help. Do you it attached to your phone and what type of batteries are you using

[@LinhLHoang]

I noticed that yikes light stopped flashing but mine continue to flash a soft green/yellow every 10 seconds. Is that normal?

[@TheSmartHomeHelper]

Maybe? Did the lock reset for you?

[@jhovakingofny]

Hey can you help me out. I put new batteries in 3 different sets of new ones and it’s not getting power.

[@TheSmartHomeHelper]

I've had this issue before too. I'd check the springs make sure nothing is broken. I might try rehanding kzbin.info/www/bejne/Y5PaqImnfZ6beNU. But yes if either do not work you might have to replace I think is what I ended up doing too.

[@kitsurubami]

Do I have to use an app to add a new code?

[@TheSmartHomeHelper]

kzbin.info/www/bejne/n3i6qHmAltR_gbs

[@BellAir777]

How do you set up code ?

[@TheSmartHomeHelper]

Hey Yossy, So you will need to sync it up with an app to create a code kzbin.info/www/bejne/r3XThqqvi9Gahsk. This one does not allow manual code creation.

[@colindoyle9876]

Battery life? battery life?

[@TheSmartHomeHelper]

Depends but I've seen it last anywhere from 8 months to 16. If you have the orignal batteries they are no good and I would switch them out

[@lenajohnson6970]

My problem is i reset the lock. Now it is says m 2:29 y wifi is not connected. I don't see how to reconnect it. I deleted the app that didn't help.

[@TheSmartHomeHelper]

Try this: kzbin.info/www/bejne/r3XThqqvi9Gahsk

[@Maryrules125]

Help it says jammed and won’t fully unlock at times.

[@TheSmartHomeHelper]

I might check the door to make sure that look is going in smoothly. Sometimes the weather can effect this so do you have to push or pull a little bit to make lock go in smoothly?

[@denisramireznaranjo8232]

Perdí la llave y no se como cambiarle la combinación. si tienen un vídeo donde aparezca,por favor. Déjenme saber o me lo pueden enviar. Gracias Atentamente Denis

[@TheSmartHomeHelper]

For the Halo, you would need to app to add a code if you have Kwikset app you can add there.

[@crystalcovington7019]

How do u reset the lock sound it won’t stay led

[@TheSmartHomeHelper]

The factory reset should reset the lock, but if you are seeing trouble it can be very sensitive so I would just suggest trying it again.

[@andrewdkiller9321]

My lock keeps going low battery and I just changed the batteries like a few times

[@TheSmartHomeHelper]

I have seen resyncing the lock help before and resetting. The other thing to check would be if the door is ajar.

[@norbeleon4104]

Thanks brother

[@TheSmartHomeHelper]

No problem!

[@sophiasophiago2337]

How can I change the passcode please

[@TheSmartHomeHelper]

You can try this if you don't have access to the app kzbin.info/www/bejne/aKuqi4B6o9Kjmck

[@julissalu71]

It works thanks

[@TheSmartHomeHelper]

You're welcome! Glad I could help!

[@jacquelinestrother8715]

My lock won't reset. Changed batteries and all. Still won't reset 😕

[@TheSmartHomeHelper]

Give this a try: kzbin.info/www/bejne/n2a3dYanpt5qisk then reset it

[@gabrieltetteh9650]

Hi am following your steps but is still not working

[@TheSmartHomeHelper]

I might check to see if batteries are good

[@drpeppeedevourer]

Does this get rid of old Mastercodes and yser codes?

[@TheSmartHomeHelper]

Yes it will get rid of both!

[@geneviechan1128]

It did everything except the toggle of the lock and the letter “A” lit up red

[@TheSmartHomeHelper]

I might check the batteries I have seen that effect it beforw

[@adr2151]

Thanks!

[@TheSmartHomeHelper]

No problem!

[@sappk4908]

thanks

[@TheSmartHomeHelper]

Happy to help!!

[@christopherwitter3677]

On the kwikset app it says jammed and it's not

[@TheSmartHomeHelper]

Hey Christopher I might try rehanding the lock to see if that helps. kzbin.info/www/bejne/n2a3dYanpt5qisk

[@christopherwitter3677]

@@TheSmartHomeHelper I didn't all of that it rehanding but the app keep saying jammed. And it does unlock and lock with the keypad

[@TheSmartHomeHelper]

Okay sounds like an issue on app maybe try logging out then back in and if that does not work I'm not really sure what the issue is. You may have to reset and resync

[@franciscosevillano3420]

When I’m trying to pair it with my phone using Bluetooth it wont add to the house

[@TheSmartHomeHelper]

I might try giving it a reset to the lock to see if that works

[@salcruz4378]

Thank you !

[@TheSmartHomeHelper]

You're welcome! Happy to help!

[@maryrooney6374]

I need a video to now add a new passcode please!

[@TheSmartHomeHelper]

kzbin.info/www/bejne/b5vCgoOgac58mZI

[@tonieljandro8889]

How to change the code

[@TheSmartHomeHelper]

For the Halo you would need to do it through the Kwikset app

[@pamyoust2601]

Tried this and it seem to want to work , but the lock has a grinding sound and not turning

[@TheSmartHomeHelper]

Hey I would try rehanding the lock

[@TheSmartHomeHelper]

Kwikset Halo - Rehanding (Troubleshooting) kzbin.info/www/bejne/n2a3dYanpt5qisk

[@Phantominquisitor954]

My bluetooth not working

[@TheSmartHomeHelper]

The factory reset should help with resetting but you will need to reconnect it

[@gavinbitz2563]

Carefull the batteries die after a couple cycles of the lock.

[@TheSmartHomeHelper]

Good feedback here!

[@jaspreetsingh4798]

yeah it worked but after this how to set a new password

[@TheSmartHomeHelper]

kzbin.info/www/bejne/r3XThqqvi9Gahsk

[@Timandtaylor]

These are the worst locks on the market. Tried to factory reset it because when I would hold down the a button it would just be red and not connect to wifi. Taking it off now and throwing it in the trash. Chinese garbage

[@TheSmartHomeHelper]

Sorry you had issues with it and most of the time the reset works. Did it work with Bluetooth at all?

[@alexmorissette8798]

Thank you !

[@TheSmartHomeHelper]

Happy to help!

[@jesselo1969]

Thank you!

[@TheSmartHomeHelper]

You're welcome! Thank you for the comment!