KANO Model: Detailed illustration With Practical Examples

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Hello Friends,
In this video, you will understand the KANO Model with the help of Practical Examples. This KANO model relates to customer satisfaction with product characteristics. The Product characteristics are features or capabilities of the products.
This video consists of:
✅ Introduction of KANO Model
✅ Types of Product Characteristics in KANO Model
✅ Customer Satisfaction Axis
✅ Functionality Axis
✅ Performance (Desired Quality, Satisfiers)
✅ Must-be (Dissatisfier, Taken for granted)
✅ Attractive (Delighters, WOWs)
✅ Indifferent
✅ KANO Model Example
✅ The Natural Decay of Delight
✅ Learn Lean Six Sigma Most Effectively and Practically
I am sure you will like it.
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0:00 Introduction of KANO Model
0:39 Types of Product Characteristics in KANO Model
1:17 Customer Satisfaction Axis
1:39 Functionality Axis
2:20 Performance (Desired Quality, Satisfiers)
3:13 Must-be (Dissatisfier, Taken for granted)
4:03 Attractive (Delighters, WOWs)
4:47 Indifferent
5:56 KANO Model Example
6:45 The Natural Decay of Delight
7:58 Learn Lean Six Sigma Most Effectively and Practically
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Thank you for watching...🙏😊
#kanomodel #kanomodelexample #voiceofcustomer #kanomodelexplained #successfulcareerhub #learnandapply #leansixsigma

[@jhanikhilesh]

You have a very good understanding of the KANO framework. Loved the simplicity of your explanation and examples.

[@learnandapply]

Thank you so much for your valuable comments and appreciation! 😊🙏

[@alainmm3632]

Thanks for the explanation, regards from Brazil!

[@learnandapply]

That's a great honor for me. ☺️ Thank you so much for your valuable comments and appreciation! 🙏☺️

[@user-lq7bn4ko5j]

Great Explanation of the KANO model and the examples. Thanks a lot.

[@learnandapply]

You're welcome! Thank you for your valuable comments and appreciation! ☺️🙏

[@shardulmishra6349]

Nicely explained,thanks

[@learnandapply]

Thank you so much for your valuable comments and appreciation! ☺️🙏

[@ahsanulkabir1182]

Very good explanation!

[@learnandapply]

Glad it was helpful! Thank you so much for your valuable comments and appreciation 🙏😊

[@caroefron9424]

Very well explained, thank you sir 👍

[@learnandapply]

You're welcome! Thank you for your valuable comments and appreciation! ☺️🙏

[@shafaqriaz7655]

Can you share the ppt presentation of the slides

[@learnandapply]

No slides, but you can get the content for it as a part of my paid programs. Thank you.