00:34 Therapist Self-disclosure: Thoughtful and timely self-disclosures by therapists can create a connection with the client, fostering collaboration and joint problem-solving. 04:58 Acceptance of Contradictory Content: Therapists model acceptance of conflicting emotions in clients, aiming to hold challenging content without attempting to resolve it, aiding in exploring complex feelings. 08:23 Missed Emotional Connection: While problem-solving is valid, therapists sometimes miss emotional connections with clients, failing to hold space for emotions, hindering relationship development and empathy. 10:16 Client's Capability Perspective: Reframing the client's perspective from feeling "broken" to recognizing their innate capability fosters empowerment and encourages a more positive outlook on their life and goals.