[LG Dryers] Troubleshooting Heating Issues

[@LGUSASupport]

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[@daniminner5437]

I was convinced I was going to have to replace my heating element, but I just had some plumbing work done and they had shut the breaker off for a bit, I went and checked and it was tripped only half as you mentioned! I have an old house (1945). Thank you for saving the day! I was about to start taking the whole dryers apart and start replacing parts!

[@LGUSASupport]

I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Nolito

[@MsDaisyPetals]

THANK YOU! My husband had flipped down the breaker box switch & hadn't returned it. I spent 45 minutes diagnosing, cleaning & watching videos... but I finally called LG. They sent me this video & when I heard it may be a breaker box issue, I immediately knew that had to be it. I recalled hearing the recognizable squeak of the door. Viola! Thanks LG & Clark 👍👍

[@LGUSASupport]

That's great to hear that the videos sent to you was able to address the concern. ^Chad

[@crystalzhou2166]

Thanks so much sir! I have been doing research for 2 weeks trying to fix heating element. But your mentioning circuit breaker saved me! Nobody else ever mentioned this. Who would thought a running dryer could have a circuit issue

[@LGUSASupport]

Hi, Crystal. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) ^John

[@mastasy22]

Energy saver had me thinking my heater element had failed. This dude taught me something. Thanks 🙏

[@LGUSASupport]

Hi, DJ. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Angel

[@mastasy22]

@@LGUSASupport read and respond to people's comments instead of rifling off auto-replies...

[@mowtime609]

Found out it was eco mode that made the normal cycle not dry, great video. Just cancelled my repair request, did not have manuals to reference. Thank you

[@LGUSASupport]

Hi, Tony. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Van

[@LindsayBlinds]

Yes!!! It was a fuse! Confusing when the motor still works, driven by the other circuit. Thanks for the help!

[@LGUSASupport]

We're glad our video guide helped you with your concern, Lindsay. If you have any other concern or need further assistance, please don't hesitate to send us a message on Facebook or Twitter via @LGUSSupport. We're here to assist you and appreciate your understanding. ^Sam

[@Kellys_kitten_squad]

Thanks good info. Mine just decided to stop heating. Still states dry goes for 2 min then turns off. Trying to fix it this helps.

[@LGUSASupport]

Thank you for your comment, Kelly! We're glad to hear you found the information helpful. It sounds like your dryer is having a bit of a tough time, but with the right troubleshooting steps, we’re confident you can get it back to working properly. If the issue persists, feel free to send us a private message through our support channels on social media @LGUSSupport with the model number of your unit. We're here to support you and ensure your laundry routine runs smoothly! ^Win

[@armandmerino6138]

Thank you very much. I used this video to resolve a heating problem with my daughters dryer. Cause of the issue was lent build up in the vent line between the dryer and outside of the house. Once I was able to clear it the dryer worked fine.

[@LGUSASupport]

That is great! Is there anything else that we can assist you today? ^Angelica

[@LGUSASupport]

Armand , after several attempts of reaching out to you, unfortunately, we did not receive any response. We assume that your concern has already been addressed. For now, I will go ahead and end our session. Should you have any other questions or concerns, please feel free to reach out again, and we'll be happy to assist. Have a great day. ^Angelica

[@jiujitsu_demon6527]

I miss that model dryer! My dad used to have that same exact LG dryer.

[@LGUSASupport]

Welcome to our Social Media page. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and we would be happy to assist you further. *Leah

[@theodorejames4387]

Wow, I don't think you should have your dryer vent directly behind your ac coil blowing lint into it.

[@asadullah1640]

Great helpful and informative explanations, Thank you, Sir 🎉

[@LGUSASupport]

Hey there. We are glad our LG video was helpful with your LG washer. If you have any questions, private message us on social media @LGUSSupport. We're always here to help. ^David

[@bethmolloy6440]

Mine will heat up, but stops prematurely every single time, and the flow sense indicator will come on. It takes 3-4 times to completely dry. I clean out the filters every time I turns off. I’m a single mom of four, so any cheap fix tips I would greatly appreciate. Also I’ve also pulled out the dryer took off the back tin hose connection and vacuumed everything out and as far down the vent I could. I will do the outside vent today too. Let me know if there is anything else I can do. Thanks. 😊

[@LGUSASupport]

Hi there Beth Molloy. Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number and we would be happy to investigate this further. ^Jovelyn

[@LGUSASupport]

Hello Beth Molloy! I'm passing by to check up on your case. Do you still need assistance? If so, let us know if there is anything that we can do for you. ^Jovelyn

[@JM-qt5mg]

Heres a tip, stop having kids

[@mandystewart2103]

I am having this same problem. Did you ever figure out how to fix it? LG customer service was zero help over the phone and wanted me to buy a $400 repair package to send someone out for a dryer that is 2 months past the year warranty.

[@gailybird1]

This is what is happening to me. Did you find a fix?

[@MurdockVasquez]

Thanks for that explanation John. Keep up the good work.

[@EurekaRecycler]

My LG gas dryer wont heat up. it runs but wont heat at all. The Dry light flashes and my cool light stays on. All thermostats, valve coils & flame sensor show continuity but not heat, I have tried normal and high heat cycles. I am an independent appliance tech. please help

[@josecastillo-sx9pm]

Hey did you ever figure anything out? I’m having the same exact issue. Dry light flashes and the cooling light stays on. Still no heat

[@Giioventus]

Anything ? Same prob here

[@LGUSASupport]

Thank you for reaching out. Can you come to our Facebook page and send a private message? I will be more than happy to assist you.^Sandy

[@EurekaRecycler]

@@Giioventus thermo cut off thermostat !

[@MdRahman-jw7vg]

I am having same issue from today. Is there any solution for this?

[@judywilson7911]

My dryer works on the timed selection but will not heat when I choose any of the selections on the dial, ie cotton/normal or bulky/bedding, etc.

[@LGUSASupport]

Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message. Thank you. *Leah

[@LGUSASupport]

Hello! I'm passing by to check up on your case. Do you still need assistance? If so, let us know if there is anything that we can do for you. *Leah

[@jeffwilson8106]

Well... I'll never get those 12 minutes of my life back

[@enzofiero2924]

So I've got an LG dryer that's igniting and firing only for 5 seconds and then shuts down the flame.. Ohms on gas valve are in limit. Other sensors jumped out with no difference. Any suggestions?

[@alanlevine3984]

My lg steam dryer will not generate any steam on both settings. Any idea what I can do?

[@asgarahadpour2]

You saved my dryer. Thanks so much

[@LGUSASupport]

Hi, there! I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue.^Angel

[@andrewzappa9651]

Hi, I've been hoping someone might have an idea how to troubleshoot my LG dryer issue. I've got a fairly new LG dryer equipped with flow sense. The issue I'm having is within the past few weeks, the dryer isn't drying clothes and shutting off a cycle after only approximately five minutes. Initially, I was getting the flow sense error when I tried troubleshooting with ThinQ. After cleaning out the vents, taking the dryer completely apart and cleaning it out, we then went a step further and paid a service to inspect the ductwork only to find out it was completely clean. I even replaced the moisture sensor and still have the same issue. Whenever I run the ThinQ diagnostic, comes back clear. Wondering if you have any other ideas for troubleshooting that I could try. Thank you for your help!

[@rainbowheart940]

Same issue did you resolve? Could it be bad sensor?

[@LGUSASupport]

Hi there! I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), andinclude your contact details, the model & serial numbers, and a detailed description of the issue. ^Rose

[@TheLindsey7777]

We had the same issue as well but then after about of months after buying the dryer it completely stopped running heat 😵😔… after two months of waiting to get a technician out to come look at it they though it was the fuse that turns the heating element off and on so they replaced it and the heating element just in case …. The dryer is heating now but !! It’s still not fully drying the clothes but I have noticed it’s like fighting itself … the cool setting is always on an I personally think this is the issue … I’ve only had the dryer run now for two days or so and I have to force it to fully dry the clothes by putting it on two outs of speed dry 🤦🏼‍♀️ pretty sure it will go out soon again … we will see but maybe check and see if you are having that cool setting running threw the full dry cycle as well I’m starting to think this is a manufacturing issue with a lot of these dryers … I see a lot of it but no one has been able to resolve the issue so far that I have see the LQ thinQ app says my dryer is fine and it’s not throwing a code even when I had no heat 😶… will report if it is fixed or if it goes out again

[@raymondnatko5505]

@@TheLindsey7777

[@bradenschlabs6083]

@@TheLindsey7777 hello, did you ever get this resolved? I have the same problem on my LG. Cool cycle never goes away and I’m constantly getting the D90 error

[@andyb7581]

Hi John I have an ee1 error code. I have replaced the thermistor, blower thermostat, high limit thermostat, and thermal fuse.. issue I put wet clothes in the dryer.. my fault completely.. so I was able to run my dryer for a short time but after 5 minutes my high limit thermostat trips.. i ordered a new one it worked for about 10 minutes but then high limit blew again.. I could not trip the new high limit thermostat..it would not pop back down like the old high limit thermostat did.. so after replacing the thermistor and blower thermostat I put the old highimit thermostat back in and then got my first error code .. prior to that i was not receiving any error codes?

[@LGUSASupport]

Hi, Andy. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ) ^John

[@kikiruan]

My dryer has a dry and cool light on at the same time. And it's cool after the dryer run for a few minutes

[@LGUSASupport]

Hello there, kikiruan. For most cases: So we can better assist with your issue please contact LG Customer Support by any of the below options: Live Chat: www.lg.com/us/support/chatbot Email: www.lg.com/us/support/email-appointment Facebook Messenger: facebook.com/LGUSA/ Twitter: @LGUSSupport

[@jenniferdiaz4063]

Which codes does LG dryers display, and what does each one mean

[@Townie7177]

I just moved to a new place and there's a 2018 LG washer and dryer. Someone flipped our main switch to the dryer off without us knowing. So the landlord called a tech who charged him $250 to flip the switch because we didn't know where it was or that it was off. Well I cleaned the condenser out because I wasn't sure if that's what was wrong. Well since I cleaned it now the moisture from the clothes is dripping from the condenser and causing it to leak. Any idea how to fix it so We don't have to call someone

[@LGUSASupport]

Hi, I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^April

[@Townie7177]

@@LGUSASupport thank you. I will

[@LGUSASupport]

Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message. Thank you. *Leah

[@Townie7177]

@@LGUSASupport my landlord paid for a tech to come out and it said everything looked good and that the pump looked fine and that I must have put the condenser back in still wet. Which I know for a fact I didn't but that didn't email the leaking. So I don't know if anything else can be done but I will message you guys

[@LGUSASupport]

Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue

[@edlopez5768]

Even after the replacement of the element and 300+ in parts and labor it didn't work.

[@extreme696969]

Actually my lg dryer never stop the cycle and just keeps heating, does the same on any cycle, when the timer its down to a minute it goes back to a 15 or 20 and keeps doing that untill manually turned off, I I just replace the moisture sensor with no luck..

[@LGUSASupport]

Roberto , welcome to social media of LG ,can we verify of you see error codes from the unit ? can you check the link : www.lg.com/us/support/help-library/power-issues-laundry-dryer-CT10000011-20150394890820 Let us know if this will work. Thanks ^Angelica

[@greedobreedo]

the heat in my LG dryer stops heating, but the dryer continues to run. I re-set the thermostat fuse, but the heat keeps turning off. Can anyone help? Thanks.

[@LGUSASupport]

Hi there. Thank you for reaching out to us. We understand that you're having an issue with your LG Dryer. We'd be glad to assist you with this concern. In order for us to provide you with the necessary resolution, Kindly send us a private message via @LGUSSupport, so we can look into this for you. We'll be happy to assist you. -MC

[@jeromedavis8575]

How many degrees fahrenheit is the normal cycle without energy saver?

[@LGUSASupport]

Hi, Jerome. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad

[@jeromedavis8575]

@@LGUSASupport There's nothing wrong with the dryer. I just need accurate or estimate temps for the normal cycle.

[@LGUSASupport]

Hi! The temperature a dryer reaches depends on the make and model of the dryer, as well as the setting at which the dryer is running. Your dryer uses heat to warm the water in your clothes and turn it into vapor. On average, most dryers can get around 125 to 135 degrees Fahrenheit. ^Nolito

[@susanfroman8677]

Too basic. I don't have error codes, air is blowing through vent, dryer is warm, but it takes 2 hours to dry jeans, when it used to take 40 minutes. This video doesn't cover anything about dryer not heating enough.

[@LGUSASupport]

I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Nolito

[@annecatillaz6175]

Having same issue as described above. Had a service person come, replaced some rollers, still experiencing same issue.

[@douglaslandry7740]

I found this information very unuseful this is new construction it was all done by an inspector this does not answer the question how to turn off your air dry which was the question I find LG need to do a better job overall

[@LGUSASupport]

Hi, Douglas. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad

[@jenniferdiaz4063]

What does it mean when I get code fei ?

[@dl7911]

12 min of nothing, this guy just wasted everyone's time.

[@QueenE11EVEN]

lol

[@mastasy22]

Nope. Energy saver had me thinking my heater element had failed. This dude taught me something.

[@CurbsideOrphan]

What if it just doesn’t heat and there is no error code.

[@LGUSASupport]

Hi! Adam. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS

[@justine.c]

How do I get someone from LG to actually return my call and not redirect me to a video? I need a service person, it is a new dryer

[@LGUSASupport]

Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message. Thank you. *Leah

[@justine.c]

@@LGUSASupport Hi. How can I DM on here?

[@LGUSASupport]

Hi, Justine. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ) ^John

[@justine.c]

I'm not on those platforms. Here's the issue. I have a D80 but it was checked and clear. I've only had it since after Christmas. When I use normal/sensor dry it was running perfectly and was hot. Now it's not heating unless I turn off energy saver which is it's default. Note, that was not an issue in the past. Manual low heat is not heating but high heat is. I love my LG products, but I can't get a person on the phone to check it and it has the smart diagnostic capability.

[@LGUSASupport]

I see. You can also reach out to our customer service hotline at 1-800-243-0000. ^John

[@donaldwilson7497]

Problem is tumbler won’t spin but heats

[@LGUSASupport]

Hi there Donald. Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number, and we would be happy to investigate this further. ^Melvin

[@LGUSASupport]

I'm passing by to check up on your case. Do you still need assistance? If so, let us know if there is anything that we can do for you.^Melvin

[@LGUSASupport]

We have not received any response from you. We assume that your concern has been resolved. For now, I will go ahead and end our session. Should you have any other questions or concerns, please feel free to reach out again, and we'll be happy to assist. Have a great day.^Melvin

[@Ms.Reneee]

This didn’t solve any of my problems 😩

[@LGUSASupport]

Hi, Ereka. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad

[@elizabethpliego5540]

Dreyer is making noise when spinning.

[@elizabethpliego5540]

What is the problem?

[@LGUSASupport]

Hello, Elizabeth. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we would be happy to help you out. -Francine

[@摩柯切叶阿诺托-y3x]

My dryer still rolling but will stop when the clothes is not fully dry….don’t know why maybe check the circuit breaker, and question is where is the circuit breaker tho?😂

[@LGUSASupport]

Good question! We'd need a bit more information from you to provide you with an accurate answer. Please reply with your dryer model number so that we can look into this. We look forward to it! ^Chris spr.ly/6051PN0f7

[@摩柯切叶阿诺托-y3x]

@@LGUSASupport DLE2701V

[@摩柯切叶阿诺托-y3x]

@@LGUSASupport I did reset the breaker. But it’s seem like not the reason dryer don’t work properly. It’s rolling too long and do not dry the clothes 100%. I am think it’s That thermomstat or humidity sensorbar. But I don’t know how to test it.

[@LGUSASupport]

We're sorry to hear that you're having an issue with your LG Dryer. We want to help resolve this for you. Kindly send us a private message on our Facebook and Twitter accounts via @LGUSSupport so we can look into this for you. We'll be happy to assist you. ^Sam

[@jenniferdiaz4063]

My dryer gives the code fei

[@LGUSASupport]

Hi, jennifer. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Christian

[@tinaterry2412]

Power

[@edwinstar100]

I am running myh dryerfor two hours without any heat, what gives? You are wearing out my clothes This is bs LG! my old sety were wonderful and lasted 18 years without a problem. It uses less water and takes twice as long, the frame and body panel, and the door move in and out as if there was no supporting structure, there probably isn't.

[@LGUSASupport]

Hello there. We greatly appreciate your effort to inform us about this. This is not the experience we want you to have with your dryer. Please send us a private message via Facebook or Twitter, and we'll discuss troubleshooting steps that would resolve this. Thank you! -Kai

[@rawanshareef5731]

Thanks lg

[@BloodChoke6]

I’ve gone through 3 LG dryers in less than a year, they’re are terrible dryers and this video is useless.

[@LGUSASupport]

Hello, The best help, care, and resolution are what we deliver. So, we must switch to a platform that supports back-and-forth communication in order to better assist you. By using the handle @LGUSSupport, please send us a private message on Facebook or Twitter, and we'll be eager to see what we can do to help. Best. ^ Tanisha

[@benbaird8153]

Useless PR common sense bs.

[@paulwerner9182]

LG is crap. D90 issues with my dryer. POS. LG will ignore you.

[@paulmfti]

whats with your middle finger...are you flipping your viewers off...when you are pointing at things...