Lorex App Not Working: How to Fix Lorex App Not Working

[@aleckinch6946]

My device is no longer compatibile with the app? Is there a lorex list of supported model#'s with the new app?

[@aleckinch6946]

It's not really THAT old. Why did they discontinue it?? Make me leary to buy lorex again

[@loftyceesay3]

If your lorez app wired cameras are going on an offline on your phone. Make sure you go to system settings on your DVR and turn off firewall. Hopefully this helps

[@MrSoonermadman]

Just went through this with my iPad. Turn on face recognition and if you don’t have that turn on Touch ID. You can turn them off once the app opens. This was driving me absolutely crazy. This resolved my blue screen. Hope it helps😊

[@craz8677]

Thanks

[@الحانالملائكه-س8خ]

Thanks that was amazing and helpful

[@BytesMediaa]

Glad it helped!

[@user-bh2ky3lf5m]

I have 2 units. Same problem. I got 1 to work AFTER I turned off my VPN. The other unit still does not work. I won't be buying another Lorex.... anything.

[@kalvinschwartz4762]

Same

[@georgeneradilek3706]

Thanks! However did all three steps on my iPad and my problem is when reinstalling the Lorex home up again they don’t ask me if I want to get it (GET) but instead they show me the up with cloud end arrow pointing down. When I open it I can see only blue rectangle. I don’t give up easily so I installed Lorex home on my iPod and everything works perfect. Do you have explanation for my dilemma? Thanks George

[@georgeneradilek3706]

0:15

[@JUanHernandezism]

Doesn't fix it. I can't login because i never receive the verification code to my cellphone also i try calling support and the number is disconnected.

[@karam244]

Same, did you fimd a solution

[@MrWesco2]

Same here. Not getting the verification code to my cellphone. My wife it's still able to use app on her phone. But she has her 2 verification code with face recognition. Not sure what's going on with this issue!

[@jamescannon6784]

I am having the exact same problem. I tried setting up using a different email to set up again and won’t let me

[@suzanaafonso]

I'm having the same issue. I even tried reinstalling the App and still not working. I have called the tech support number on 2 different days and on hold for over an hour and no answer....Any suggestions?

[@kalvinschwartz4762]

Same thing here. Good cameras with shit service. Nothing works. I’ll be looking to get a different brand other than Lorex

[@Dave-ck8cf]

I can’t connect Lorex loud with Lorex 4K Ultra MPX. Needs someone help.😢😢😢😢😢😢

[@christinekellyi]

What if it’s only one camera that’s not working? The red light is on the camera.

[@JuanMartinez-eu7dz]

Same here. I tiene to connect with customer service and was placed on hold for an hour. No one ansiedad and I gave up.

[@terriwalsh5592]

Thank you for the video, however after doing the 3 different ways to restart or reinstall the video, I still just see the blue rectangle. Disappointing!

[@perlarodriguez3785]

I’m having the same issue. Has anyone had any luck figuring out what needs to happen?

[@tonygunz1192]

Thank you. Reinstalling app worked

[@BytesMediaa]

Good to hear

[@jsm7896]

Whenever i open the app it doesn’t load it always crashes none of these work

[@zayyabshahid]

Tried everything still can't connect

[@jltaco85]

This stupid app just doesn't work. Every time i open the app and try to live view it says "uh ih! Something went wrong. Tap to retry"..............wtf!!!

[@ALeX-fu4uu]

Having the same Same issue

[@msgriz98]

Nothing is working for me

[@lmac2915]

Same issue.

[@megatron8038]

Same issue

[@leoa.l7007]

Same here

[@SmokeyJDM]

Same issue