M5 Settings - Ridstar Q20 or X20 H20 - Display & Controller

[@platoon-mg1qv]

I just got mine!!! Thanks! I hit 31mph.... bike is huge!!! I thought it was a medium size... I'm 5"10 so I'm very happy!!!

[@BRichSolution]

Congrats and awesome

[@leandroagonzalez3]

How do we hit 35 mph? It was advertised at 37+ mph on Amazon and I only top at 30 with full battery everything in top gear

[@vinnyromijn9477]

@@Mk11_Combos i think you can .i can do it with mine but not a really long wheelie

[@TK-by9pj]

I got the 26" (DC26) and thing is a motorcycle in terms of size

[@CadenWattz]

@Mk11_Combosya can just gotta be a good rider

[@Reiger1984]

P10 setting is also handy if you want pedal assist to start quicker. I found out that it takes very long for pedal assist to start working in setting 0 (only pedal assist). With setting 2 (the combined pedal assist and throttle) the pedal assist starts with half a pedal rotation, while setting 0 starts at 3 pedal rotations

[@BRichSolution]

Good to know

[@ChanStreetHockeyLeauge]

so if y want it to start faster do y put it at 3 or 1

[@Reiger1984]

@@ChanStreetHockeyLeauge 0 is only pedal assist, 1 is only throttle, and 2 is both combined. I put it on 2. When starting up the bike, you will shortly get error 7 or 8 message, if throttle is not installed. It's just saying there is no throttle.

[@ChanStreetHockeyLeauge]

@@Reiger1984 i put it on 3.

[@Errol_De_Pass_Jr]

I'm 23 miles into mine and I love it! Great investment! Thanks for the great videos!

[@BRichSolution]

Congrats and thanks for the feedback

[@Errol_De_Pass_Jr]

I can't seem to achieve the 31mph top speed, even though my p08 setting was already preset to 100. Just noticed the part in the video regarding p14, and mine was default set at 15, so I moved it to 20 as you recommended. 31 here I come!!!....Hopefully! Thanks again!

[@allenbobo4993]

How do I purchased this bike?

[@Devou1s]

I just ordered a Q20, should be receiving it in about 1½-2 weeks time.

[@BRichSolution]

Its a great bile for the price point

[@Devou1s]

@@BRichSolution For sure seems like it. Was looking at the Engwe M20 aswell, but that is 1400 USD here(single battery) and the Ridstar is 980 USD here.

[@kingleoverse]

@@Devou1s is good

[@jahbrake9791]

How you liking the bike??

[@giorgiorocchi8313]

Is it any good?

[@Poncheezy]

Id be pretty annoyed if i took all this time to make such an informative video only to have people in the comments asking to do things that were clearly explained in the video. 😅 Great vid man 👍🏾

[@BRichSolution]

Agreed

[@MaouSpade]

Dude thx, i was trying to boost power but accidentally messed up the settings and this helped

[@BRichSolution]

Glad it helped ya out

[@CHEAPSKATE]

i just got my bike yesterday. i rode it for an hour or two around campus, then retired it for the day. the next day i got back on it and it is acting as if there is a loose connection or something. it wont wanna go for a bit, but then itll kick in after a while even on a full charge. i dont have the box anymore so i cant return it for a replacement, so im not sure what to do. i just hope its not something wrong with the motor.

[@BRichSolution]

Will it go with pedaling when the throttle doesn’t work?

[@CHEAPSKATE]

@@BRichSolution no it makes the same clicking noise when I try pedal assist. I've had it for one day. I think a connection is loose or something, because after a while it seems to drive perfectly fine

[@CHEAPSKATE]

And the motor also cuts off when hitting a bump

[@Ollso29]

Thank you for helping me to fix my bike❤

[@BRichSolution]

Happy to help!

[@JG-tl4vw]

Hello Mr. Rich, sorry to bother you, but is it possible that you can show us a mod or a hack to go a little bit faster please?

[@BRichSolution]

Its maxed out due to physics. $5000 super73 only go 32mph stock. You need to increase volts to 52V or 60V but that cost a lot of money

[@aaronwilliams1976]

Brilliant,most informative and easy to understand video on these controllers I've seen

[@BRichSolution]

Glad it helps others

[@Blztrls]

This works for the Ridstar H20 folding bike too. Was able to increase the current limit to max out the power.

[@BRichSolution]

Great feedback

[@Blztrls]

@@kennyandrade267 the AMPs is the current limit. You can pretty much max out most of the settings that limit performance. You just don’t want to change things like tire size. The performance limits are to allow the bike to qualify as a Class 3 bike for “legal” road use.

[@jdogjizzle1844]

What was your max speed

[@kingleoverse]

Thenks for everything you do.

[@BRichSolution]

I am glad i can help others out

[@Explaintex]

Hey B Rich, thanks this is really helpful! Do you think that changing to a controller that allows more than 20Amps would be a good way to get some additional speed out of this? If so, maybe you could link a model of controller that would be suitable? Thanks again

[@BRichSolution]

Yes new controller might help if the battery BMS is not maxed out

[@jeffescortlx]

Are you able to actually get 31mph out of this bike? My limit is set to 100k and current is set to 20 amps. But the bike refuses to go over 28mph. Tire pressure is good, I'm about the same size as you, 5'8 185 lbs.

[@BRichSolution]

Did you check the speed with GPS app? The display might show 28-29 mph but you could be going faster. Motor needs to warm up long straightaway to get 30+. See speed test video confirm with GoPro telemetry data kzbin.info/www/bejne/goiyY6drgc6hfKs

[@jeffescortlx]

@@BRichSolution I just got done checking it with a MPH app on my phone and it's actually worse than I originally thought. According to the app top speed is 26 mph well though display on the bike shows 28 miles per hour max.

[@B7litz]

@@jeffescortlxis this a good bike for a 15yr old that’s 5”7 130lbs?

[@007mickgi]

​@@jeffescortlx i have the same problem. did you fix it or is it still at 26 mph max?

[@jeffescortlx]

​@@007mickgi Yes. The manufacturer sent me a new motor and speed controller and now I can reach the advertised 30 mph.

[@JacquelineWilliams-w6w]

Happy I found your site. I just bought 2 of these. The shut down when the brakes are used. One the rear break light stays on, we cannot make this one work. Any advice would be greatly appreciated

[@BRichSolution]

I had this happen on another ebike and I flicked the brake lever to get the brake light to turn off and to work. If the issue persists unplug the motor cut off cable for that brake lever from controller under the seat until seller can send you replacement lever

[@kafizero5512]

Hello, is there an easy way to activate pedal assist cause mine takes so many pedals to turn on and by the time it turns on I will be too tired to pedal.

[@BRichSolution]

Yes change the cadence sensitive setting p11. You Might have to change it 2-3 times to get what you want

[@kafizero5512]

@@BRichSolution ok thanks

[@tomstevens3993]

Works on the hitwaybk29m uses same m5 controller thanks a million

[@BRichSolution]

Glad it helped ya out

[@rmoreno6014]

Dude! An outstanding Video!! Thank you so much!!! Going through the advanced settings to the controller was just a huge help. Exactly what I needed. Especially to achieve the bikes fastest possible setting. I really thought I was going to get more power out of it, since I own a Bagi Bike, that only has a Bfang 500 Watt motor, 48V 13 AH battery and it does 31 MPH no problem. I thought for sure this bike would smoke it, because of the 1,000 watt, much bigger, and more wattage motor, yet it did not yield what I expected. Your thoughts......?

[@BRichSolution]

The Q20s 1000W motor is should be torquer or faster acceleration then 500w bike. I heard from other comments that the 13Ah version may have different controller and might be slower. As for top speed the physics won’t allow much faster speed. $5000 super73 with 48V only have top speed of 32-33mph. To go faster you’ll need 52V or 60V but then the bike weights 120 lbs

[@f.vanklink7367]

Is there a way to set the trottle to work only as the walk mode ie 3 miles 5 km/h. In the netherlands it is only allowed to have a trottle as walk assist or and I am not sure as a small boost till 25 km/h. If not if have to remove the trottle.

[@BRichSolution]

I don’t think you can set the throttle to walk only mode. What you can do is turn off the throttle completely in the settings or consider buying 3 pin SM connectors and wire in on/off switch under the seat so you can turn the throttle on and off quickly

[@joeschmitt3069]

you dont need to, just hold the minus button on the selector switch for a few seconds and it the bike will go on its own 5mph. when you want to stop it, just pull any brake

[@brandonhutchons8622]

If you change the gear settings in p5 to 9 gears, your first gear will be slow walking speed. Safe travels

[@julisancheznicolini]

Thank you mate for the great video! Super helpful!

[@BRichSolution]

Glad it helped out

[@Seriewoordenaar83]

Hey there, thanks for the video! I'm from the netherlands where we have a lot of restrictions to what is allowed on a fatbike. Faster than 25km/h is not allowed, a throttle is also not allowed if it goes faster than 6km/h. Is there any shortcut to reset the speed settings for when i am pulled over by the cops? I can switch off the throttle in the menu, because i will not be using that. But I need a quick reset option to maximize the speed to 25km/h. Thanks in advance!

[@BRichSolution]

No quick short buttons to change settings quickly. I have been thinking of a way to put a switch on ebike to change settings quickly. For the throttle you could put an inline on/off switch

[@Seriewoordenaar83]

@@BRichSolution thank you!

[@Diegekketijden]

Hou de onderste 2 knopjes ingedrukt, dat is de begrenzer en dan gaat je fiets gelijk weer 25, werkt bij mij en ik heb de ouxi v8 3.0. Daarna om hem hoger te zetten weer opnieuw naar p08 en je snelheid aanpassen

[@Seriewoordenaar83]

@@Diegekketijden top je bent een held!

[@adnan2050]

did u end up buying this bike? did u find a way to change setting if pulled over? thinking of getting this bike in the uk, thanks

[@MikeMaldonado]

Would anyone know where I can find these programing instructions to have a copy on hand?

[@BRichSolution]

Link in description below video to PDF of instructions and settings

[@christopherhinkel8274]

I really appreciate your content with budget ebikes. Got my Cruz V8 in Cambodia, it's actually more like this Ridstar with the M5, 1000W motor, but with a hard tail, passenger seat and higher handlebar. Unfortunately i can't change many of the custom settings on the M5; the top speed is hard set at 50kph, but thankfully it's already at 20amps. A motor controller upgrade will surely be complicated as well, I'm rethinking that mod. So, what do you think about the throttle on your bike? Mine is very touchy with a limited range of variability, like a half inch of rotation. I need to be careful as the bike wants to do a wheelie with my partner on board!

[@BRichSolution]

That doesn’t sound like normal operation for throttle. Isn’t the cruz v8 the same as ouxi v8? See settings segment in this assembly video. kzbin.info/www/bejne/nnnMaaqqgNVgb8ksi=1UOM2Lg3-p-aT2r_

[@christopherhinkel8274]

@BRichSolution it's the same throttle I assume by the looks. My explanation is not clear then. The motor power is either full off or full on except for a small amount of throttle rotation in the middle that modulates the power. It's hard to only give part throttle, and I'm considering replacing the stock throttle with something else that's easier to modulate the motor power.

[@Reiger1984]

​@@christopherhinkel8274 i think your cruz v8 is almost the same as my ouxi v8. I have double battery and a backseat too. When riding with someone, the front end gets very light, because the person sitting behind you, is sitting behind the rear wheel. I don't have a throttle though, as its illegal here.

[@christopherhinkel8274]

@Reiger1984 my controller hits hard, and unfortunately, I can't adjust that. This situation has gotten worse as I did the shunt mode on the controller, so now the motor runs at 30A or more. I've even turned off PAS as that sometimes comes on unexpectedly and created one small accident. After that, I rotated the handlebars forward so that I could comfortably sit a lot closer to the front of the bike. It looks a tad bit silly, but I'd rather be safe.

[@AnthonyAchievesYT]

Hey there, is there a "walk mode" for the bike? So i can push the bike up stairs and have a little assistance.

[@BRichSolution]

I think so try holding - button

[@stevekight4507]

Hold down button for a couple seconds..

[@Scape7]

Hi, Im not able to edit the max speed settings, - or + wont be able to work and it stays 25 km. How do I fix this?

[@BRichSolution]

Are you located in Europe or have a smaller 250w motor?

[@Scape7]

@@BRichSolution Yeah i am located in europe and i watched some videos and reviews which all say that it comes out of the fabric that way and that you have to buy another screen instead

[@Pengquy]

Hi, how would i be able to fix my horn? The button doesnt activate the horn

[@BRichSolution]

Replace the headlight

[@Tbone_VR123]

I just got this bike and it’s awesome but is there anyway to just have the pedal assist off or no?

[@BRichSolution]

Turn the pedal assist to lowest settings in the advanced menu

[@kenvik-q5t]

It’ll be nice if the written list of all M5 settings are listed, instead of vocally only mentioning? Since most of the e-bikes in U.S. come from China, usually with very poor after-sale customer support, manuals practically not usable and helpful, somebody with enough knowledge about the M5 settings to be able to provide online with written list and what alternative values means for each of the settings, thanks. In the last 6 mo since I’m operating my foldable step-through e-bike I have experiencing burning the integrated front light and LCD M5 display, not allowing me to start the el. System. In both cases Aipas mailed me the replacement parts for A2 Elite e-bike and now keep working.

[@BRichSolution]

My friends have US brand ebikes and I had Sondors and all ebike support is not good so mind as well buy a bike with common parts.

[@BRichSolution]

a Link to the full user manual is below: drive.google.com/file/d/11lAw9iM5LSeClU6BIZ9uhWouXFD8nR_3/view?usp=share_link

[@JoeBlox-r3k]

I have a question do you get more range on p14 if you put it on 15ah or 20ah??

[@BRichSolution]

P14 is amps (A) not amp-hours (Ah). Going to 15 to 20 amps will draw more power and diminish your range but acceleration will be faster

[@STYLEY_TV]

How do you reset back to factory settings i messed with it and my pedal assist is kicking in late

[@BRichSolution]

regain Pedal assists by selling p10 to 2 as outlined in video and in user manual drive.google.com/file/d/11lAw9iM5LSeClU6BIZ9uhWouXFD8nR_3/view?usp=share_link

[@mikecohen5788]

My ridstar came with a much smaller screen on the left side. Settings are still the same. Great bike

[@BRichSolution]

Interesting

[@MrGeyer86]

Same, just got mine today. Says EN06 on the screen. I like the large easy to read one yours has.

[@mikecohen5788]

@@MrGeyer86 apparently there’s 3 versions. Q20pro Q20 and Q20 lite, I believe.

[@Oleksandr-v1g]

Hi, i have bought this bike but how can I take off trottle and turn only pedal assist? Thanks for answer

[@BRichSolution]

Change p10 setting to 0 and the throttle no longer works and its pedal assist only

[@meanfitness]

Is this a cadence sensor for the pedal assist or a torque sensor?

[@BRichSolution]

Pedal assist

[@Tage_S]

Is it possible to have like modes? Like mode 1 goes 10 mph or sum then mode 2 goes like 15

[@BRichSolution]

I think so

[@peternoto_4173]

Hi so I recently bought the 48v 20ah 1500w motor model and I’m barley getting 30mph on a full charge. Any ideas how to fix this?

[@BRichSolution]

Check the speed with gps app as ebike displays are typically not accurate and can be off by 1-3 mph. Make sure the advanced settings the speed is unrestricted and amps are maxed out. Lastly it takes a long straightaway to get the speed from 28 to 31 mph see speed test video kzbin.info/www/bejne/goiyY6drgc6hfKs

[@boa2143658709]

I have a similar frame to the q20 but my display is different are all the functions the same through the menu?

[@BRichSolution]

Did you buy the Q20-1200 with the 15Ah battery and mechanical brakes?

[@boa2143658709]

@@BRichSolution I'm assuming that's it yes as I've not been able to spot the difference. I do know forsure mechanical breaks and a small screen with the buttons right below the screen.

[@quangquannguyen7721]

I bought ridstar FM-001, and the voltage shows 54V, no matter I changed the voltage level at the setting P03. Do you have any idea for it? Thank you

[@BRichSolution]

Measure battery voltage with voltmeter on + and - contacts to verify 54v

[@blueskies5992]

Thank you for your video-it was very helpful for installing my Ridstar Q20 bike. Do you have any advice on throttle adjustments? The bike feels quite jumpy when I turn the throttle, especially when I start moving.

[@BRichSolution]

Change p14 amps to lower the amps and you will increase your range

[@DesmaFM]

Hey do you know how to turn off the break motor shut off or what wire to cut

[@BRichSolution]

Unplug the motor cut off switches from controller under the seat

[@ekiswoes]

Great video thank you! Is there any way that you know of, where I can limit the max speed per PAS level? I want to lower PAS 1 max speed for slower cruising. (ie, drop down from 21 - 14km/h on PAS1)

[@BRichSolution]

Not that I know of

[@thund3rb0lt63]

Does this model auto reset back to the 25kmh (15mph) setting if u hold the minus and the power button together?

[@BRichSolution]

No, holding + and - button saves settings that you adjusted

[@thund3rb0lt63]

@@BRichSolution I mean the right power button and the minus button. I have a v20 pro and on my model it resets it to 25km/h, same display same buttons

[@eddiefeliciano4154]

What are the default settings because I changed mine and some of my only go to 6 miles an hour and then I’m going fast but the speed only shows but I’m going faster than six

[@BRichSolution]

See default settings in video

[@keshawnlove5744]

i have a ridstart and everything is perfect besides the battery life. how do i get the full 20 minles throttle only. bc when i throttle and loot at the voltage, it’s taking so much power out temporarily dropping to 46.3 and lower for lower initial battery percentage

[@BRichSolution]

What is the voltage fully charged with no throttle? Should be at least 54.5V or more and then under throttle drop to 51V

[@glenbrown1661]

I have this bike. Do you know the part no. for the brake pads? mine are wore out

[@BRichSolution]

I have heard the pads are unique for these brakes. Ask seller or Manufacturer for replacement pads

[@ezreyll2]

Man this is nice to figure out I was sent the Q20 Lite instead of the regular Q20 I purchased. Cheers for helping me find that out at least. Wild they actually sent me the wrong bike.

[@BRichSolution]

congrats

[@arekbaszczyk7536]

how do u know?

[@BanditBikes-11]

@@arekbaszczyk7536lite has a smaller battery and diffrent display

[@gradylassiterjr.1974]

Can you help me with the controls please? Is there a way to contact you?

[@BRichSolution]

I think a super thanks comment I can do interactive response. But before you do that a Link to the full user manual is below: drive.google.com/file/d/11lAw9iM5LSeClU6BIZ9uhWouXFD8nR_3/view?usp=share_link

[@JG-tl4vw]

hello Mr. Rich is it possible that you can show us a mod or a hack to go a little bit faster in a ridstar q20, please?

[@BRichSolution]

Not much faster you can go with 48V… its physics. $5000 super 73 only go 32mph. 52V battery might get you faster

[@ACTIONJACKSON1996]

Hey B Rich! Just got this bike and was working like a charm yesterday and today. As I was leaving to go somewhere, the power shut off when I was at a light and the screen for the M5 display will not turn on. The battery is fully charged and I also have the 20 Amp model. Any suggestions? All of the connectors are firm and I cant find any wiring issues as I did take the seat off and everything is connected. Now none of the electronic components are working at all.Any help is appreciated, Thank you! (Also was running at 12A/48V before this happened)

[@BRichSolution]

check the voltage on the back of the battery with voltmeter? are you getting at least 40V? full charger=d the battery should measure around 54.5V. if good voltage re-install; turn key and then press and hold power button to turn on

[@ACTIONJACKSON1996]

Ok will do, and yes the switch was on, key turned, and when maxed I could see that on the display it was 54.5 at full when I was riding earlier before it shut off. I appreciate the quick response and will let you know if that works

[@SkyJel-d3f]

Ik heb een nieuwe n vraag hierover. Weet u ook of er een kinderzitje voor erop kan en of er een extra bagagedrager beschikbaar is voor deze Fatbike

[@BRichSolution]

No not for Ridstar Q20, buy Ouxi V8 with rear cargo rack its a great bike and on sale

[@BRichSolution]

amzn.to/4eEk2dj

[@ranger4768]

I know you went over the way to get max speed but when you set it to 100 on P8 how fast does it go

[@BRichSolution]

set p8 to 100 you will be able to go 33mph with 20Ah battery and 30mph with smaller 15Ah battery

[@flybadfpv1185]

My energy bar does not go down as the battery loses energy, any ideas on why? Ty

[@BRichSolution]

Battery bars in the screen or battery case?

[@doxed_101-y2n]

how fast will it go on the max speed setting? im trying to find an ebike that can go at least 35 mph.

[@BRichSolution]

you will need a 52V ebike to get to 35 mph

[@Ykbball123]

Hey GREAT VIDEO IT HELPED OUT ALOT , question my horn isn’t working on my ridstar what do u think the problem is

[@BRichSolution]

Headlight with horn or switch is bad, ask manufacturer for replacement parts

[@MakeKrylonGreatAgain]

What does the PAS 1 mean on Home Screen? Peddle assist? If so how do you change that?

[@BRichSolution]

Pedal assist system on ebikes most have 1-5 modes some have up to 10.

[@TheHappyDIYGuy-ri8nb]

Hi tried it on my Ridstar then the battery shows on the bar and will not charge up anymore, have you had that happen?

[@BRichSolution]

No, has bot happened. Try charging battery for 3-4 hours outside and the measure voltage of battery (+ and -) with voltmeter and it should measure 54.5V if not then battery cell or cells went bad

[@robertdunston3566]

Hello sir. I just got the q20 and i was messing around in the settings trying to increase the speed and now it only cycles through 3 speed modes instead of 5 how do I reset it to get it back to 5 modes again. Thx

[@BRichSolution]

Okay great

[@robertdunston3566]

Can you direct me to a video that shows me how to factory reset the settings?

[@robertdunston3566]

@@BRichSolution my bike is stuck in only 3 modes and im trying to get it back to 5 modes. Your help would be greatly appreciated. Thank you in advance

[@robertdunston3566]

@@BRichSolution what buttons do i have to push to factory restart my controller to be able to go up to 5 modes again?

[@MrMaxcat32]

Is this RIDESTAR comparable to the bk29 Colorway or HITWAY cafe ebike in the to override the speed setting??

[@BRichSolution]

Yes

[@JesseWeiner]

Hey B Rich! I just got my ridstar and followed your assembly video, and I have the bike turned on but for some reason the throttle is not doing anything. I am not sure why this is the case and I have all the settings the same as this video, but for some reason the throttle is just not working. I know it has nothing to do with the battery as the display and the lights all work, but like I said I just don't know about the throttle. Please, if you can help me at all let me know!

[@BRichSolution]

If motor works when pedaling then most like the throttle is bad. I had this happen with a another ebike. Ask seller for replacement throttle

[@JesseWeiner]

I'm not sure if it works because I do not have the right cadence setting on, or if the motor just does not work. I was not aware that the motor would engage with peddling, I thought it only engaged with the throttle. How can I test if this is a problem with the throttle or the motor?@@BRichSolution

[@JesseWeiner]

Hey, sorry to keep pestering you, but out of no where the bike started to work like normal, and then after some time it stopped working again. I know the throttle and the motor both are operation to some degree, is there anything that could be connected loose that is interrupting the connection?@@BRichSolution

[@thegiant6663]

Hello I bought this bike and assembled it today but I’m having a P07 code I believe there is a short right between the throttle to the motor. Have you had this issue

[@BRichSolution]

Sorry to hear that you are having issues. According to the manual error code 7 is issue with motor. Link to full manual is here drive.google.com/file/u/0/d/11lAw9iM5LSeClU6BIZ9uhWouXFD8nR_3/view?usp=share_link&pli=1 Try pedaling the bike does the bike accelerate and motor turn on independent of throttle use? If so then most likely throttle issue. I had throttle issue on another ebike last year and new throttle fixed the issue

[@DanielS784]

My P15 is set to 41 miles and it will not let me change it. What exactly does this setting do? Does it tell you how much battery battery is left with that amount of mileage?

[@BRichSolution]

P15 is under-voltage when the bike shuts off to protect the battery. See user manual drive.google.com/file/d/11lAw9iM5LSeClU6BIZ9uhWouXFD8nR_3/view?usp=share_link

[@MrJasonmoad]

I was messing around with my settings on mine and now the speedometer isn't working right how do I reset my bike to factory settings

[@MrJasonmoad]

It feels like it goes even faster than 31 now but how do I reset the screen to where I can tell how fast I'm going

[@BRichSolution]

See full user manual drive.google.com/file/d/11lAw9iM5LSeClU6BIZ9uhWouXFD8nR_3/view?usp=share_link

[@cillofrlla]

Hi BRS I have a question the screen says Energy Bar I don't understand how it increases while driving what mod do i need to turn on for that to happen and is it possible at all. thank you

[@BRichSolution]

The energy bar decreases while the battery gets depleted

[@cillofrlla]

@@BRichSolution yes i know that.But how it increases while driving

[@D347H2]

i just got one of these bikes i cant get it to start what ever i do and mine doesn't have a start button on the handle bars like yours i need help before i flip out

[@BRichSolution]

Turn key and then hold + button? Is this the cheaper 15Ah version?

[@CristianVazquez14]

I got error 7 on the 1000w bike. On the manual it says it’s a motor failure. Any idea how to fix it?

[@BRichSolution]

E07 is motor failure; check connector from motor to controller typically by the pedal. disconnect and re-seat connector

[@sophisticatedignorance7541]

Hey Rich I just got my bike today and need some help! This my very 1st e-bike I put together but I’m having a hard time getting pa to kick in I guess idk when I put it on pa5 and pull throttle it goes nowhere. I hear the motor but it’s not moving, what did I do wrong?

[@BRichSolution]

Does the throttle not work or pedal assist sensors not kicking in? Make sure p10 is set to 2

[@sophisticatedignorance7541]

@@BRichSolution yeah I think I got a lemon I e done everything

[@scentualobsessions]

I just got mine in, but when I’m peddling, I don’t feel the pedal assist kick in. Would there be a reason for that?

[@BRichSolution]

See setting p10 or 3:36 in video

[@scentualobsessions]

@@BRichSolution I have it set on number two and you could fill it kind of kick in but barely at all unless you give it throttle and pedal but my other E bikes I have you just need to pedal on it automatically kicks in without holding in the throttle

[@scentualobsessions]

@@BRichSolution basically what is happening is when I’m riding and I have the throttle on and I let off the throttle and I’m still peddling. It doesn’t keep up with the speed it goes down to like I’m just peddling a regular bike.

[@scentualobsessions]

@@BRichSolution OK I found out it is working. It just doesn’t have as much torque as my other bike, so I’m not used to that but if you’re in Petis three or four it takes a few seconds but it starts going but I do have another question what is the on and off switch on the battery for and is the circle mean the battery is on or is the dash mean the battery is on can you explain this to me?

[@CHASA]

The ridstar bike has cruise control settings ?

[@BRichSolution]

It says that in the manual… but i could not get it work

[@quang6747]

Nice video! I got my e bike yesterday and Im happy about it. Everything works fine, but the headlight and the honk button doesn’t work, even though I plugged it in. Do you know why?

[@BRichSolution]

Maybe switch is bad. Ask seller for replacement

[@WildLux992]

Hey, thanks for the video, can I know if it works in rain ?

[@BRichSolution]

I have rode mine in the rain, not issues but I haven’t left it outside in the pouring rain

[@brandonhutchons8622]

Has anyone made modifications to go past 31? If so what are the methods you used?

[@BRichSolution]

52V battery will get ya do 33mph. 31mph is about as fast as you can go with 48V a $5000 super 73 only goes 32mph

[@nielgregory108]

@@BRichSolution No, it isn't. lol You really think that? It's all about the controller. lol

[@billworsham7223]

Any ideas if the only time I get motor power is the walk power?

[@BRichSolution]

do you have P10 set to 1 so the throttle is active?

[@seasins6108]

Mine came in with arrows and M, can’t reach the P settings any ideas?

[@BRichSolution]

Did you buy the version with 15Ah battery? It has smaller screen and mechanical brakes

[@milesmills8636]

How do you enable cruise control? Mine only goes to p16.

[@BRichSolution]

Do you have the cheaper 15ah version

[@milesmills8636]

@@BRichSolution I believe so

[@milesmills8636]

Yes I do. Just confirmed.

[@Cr4zy-KingRhino]

Can and how do you adjust the seat?

[@BRichSolution]

No seat height adjustment, but the reason this style bike has a long seat is so you can slide back on the seat for taller riders so you can pedal

[@yuvalbriller8115]

Bought the ridstar a couple days ago and it came charged. Now it’s close to dead and the charger doesn’t work do you know how I could fix it

[@BRichSolution]

Is the charger bad or battery? Charge the battery for 4-6 hours. If it does not charger then buy this charger from amazon amzn.to/47WemI4 to prove that that charge or battery is bad. If you determine battery or charger is bad reach out to seller for replacement battery or charger

[@yuvalbriller8115]

@@BRichSolution I think it is the charger since it got here a little bit charged and I rode it 10’miles but now I charged it all day and the red light is not turning on

[@patrickgager3086]

I just got my ridstar q20 and can hit 30 mph but the speedometer only goes 8.9 and stays there even when im not riding it, is there a setting im missing

[@BRichSolution]

check P06 setting for tire size as it should be 23 for 23 inch diameter tire. Smaller number will read slower on display. see full manual drive.google.com/file/d/11lAw9iM5LSeClU6BIZ9uhWouXFD8nR_3/view

[@yodallahewho2401]

I changed my tire settings to 40 inches when I was messing with the settings and I put it back to 32 and now it says my max speed it says my max speed is 7 mph I don’t know how to fix it

[@BRichSolution]

Tire size should be 20 or 23. Try that

[@pauljohnleja4688]

Since the controller can be 60v max, can i change to 60v batter? Would it get me more speed?

[@BRichSolution]

display settings says 60V but controller box specs say 48V so I doubt it can handle 48V but you can always try. 52V might be less risker option

[@johncoder7555]

So if you set it to a max speed of 20mph would this qualify to be a class 2 bike?

[@BRichSolution]

Yes, set max to speed 32km (20 mph)

[@drexq_477]

It appears that an ebike would be a worthwhile investment for me. Riding one appears to be an enjoyable experience, and I believe it would be beneficial for personal reflection and relaxation.

[@BRichSolution]

Yes its great to be outside

[@XavierTSeller]

Thank you very much for making these videos, very informative. I have a question how you change the percentage of the battery in the screen.

[@BRichSolution]

I don't think that is possible

[@XavierTSeller]

@BRichSolution ok, thanks. I just got mine like two weeks ago, and the light stopped working like two days ago. What I can do I checked the wires and it turn on and then off

[@SkyJel-d3f]

Hoi hoi. Ik heb ook een ridstar gekregen. Hoe moet ik het nu zo instellen dat ik bijna of niet hoef te trappen en met m’n hand hendel kan “gas” geven. Dus dat hij voornamelijk automatisch gaat. ?? Ben de hele avond. Bezig ik kom er maar niet uit 😢

[@BRichSolution]

Set p10 to 2

[@SkyJel-d3f]

@@BRichSolutionwow you are my Hero. Het is gelukt. Super super super. 😂😂😂

[@SkyJel-d3f]

Mag ik nog iets vragen a.u.b. 😅😅😅. Ik heb p10 nu op 2 en p11 op het maximale 24 is dat bij mij. Alsnog moet ik heel zwaar trappen voordat de motor ondersteuning aangaat. Als ik het met de trottle doe dat pakt hij hem wel heel snel op. Hoe kan ik het zo instellen dat hij met de pendelen ook heel snel reageert? Please ik heb uw hulp nodig.

[@MrJasonmoad]

I can tell I'm going about 30 miles an hour but the speedometer saying 4 to 5 Mi an hour how do I fix that I messed around with the settings when I shouldn't have

[@BRichSolution]

Check p18 to 100% see manual for other settings drive.google.com/file/d/11lAw9iM5LSeClU6BIZ9uhWouXFD8nR_3/view?usp=share_link

[@MrJasonmoad]

@@BRichSolution thank you so much I'll do this in a little while I appreciate it man I got this bike because I saw your video actually and I'm loving it I shouldn't have messed with the settings

[@ggeo574]

Mrjason i do the same in my in my new bike 5 months ago i messed with the setting nothing fix it i talk and with my electrician and said the problem is in the hub motor and i can pay about 100 euro to fix it but said to me dont do it just have a gps on the phone now i buy the ridstar q20 and i am waiting it from the next 7 days will come i will remember it to do not do the same with the settings in my new one

[@fanuking]

s it possible to have to different max speeds on throttle and pas mode it is because I want the throttle to have a max speed of a 20 kmph and the pas mode to have a max speed of 45 kmph because that is what is legel in the country I live in

[@BRichSolution]

Not a fast change on the fly. Changing p08 to 25 to see if PAS mode 1-5 is restricted the speed to 25kph. Changing amps on p14 from 22 to 15 will also restrict the speed

[@sandrinam88]

Hi, I've been following you for a few days but I already love all the videos for Ridstar!! I think you know that in Europe (Spain-Fuerteventura-Canary Island) to be able to travel on asphalt roads we have to limit the power, and here you explained how to do it (for us max 250w) but can you disconnect the accelerator cable? this too is essential to be legal. Thanks for the reply

[@BRichSolution]

You can turn throttle off in the settings. And limit amps to 6 amps will limit motor to 250W

[@sandrinam88]

@@BRichSolution Thanks so much!! I didn't know there was even electrical deactivation 🤩... It's becoming more and more the bike I'm likely to choose!! ✨

[@rainbow6replay733]

hey, i know you can buy this screen separately, my question is can i wire the screen to a modded mx650?

[@BRichSolution]

Not sure as the controller info or data maybe different

[@peternoto_4173]

Hello I just wanted to say thank you for the video. I had one question for you, so I bought the ridstar q20 from Ali express for 740. I got the 48v 20AH and 1500w model. Do you think I got scammed?

[@BRichSolution]

If the bike arrives and it has 20ah battery then you did good for $740

[@robertmaghiar4996]

my motor makes like a solid rattle noise if you know what i mean when i throttle sometimes is that normal?

[@BRichSolution]

Rattle or clicking sound?

[@robertmaghiar4996]

@ its not like a rattle but it kinda sounds like a car when it reaches a high rpm you know?

[@BRichSolution]

Thats not good. Ask seller for replacement motor if the bike is less than 1 yr old

[@robertmaghiar4996]

@ are u sure?

[@arsanyawad1295]

Will this damage the battery or lower how long it lasts

[@BRichSolution]

Long term yes changing low voltage is not good

[@rickybobby8178]

Please help my throttle dont work after trying these settings and I dont know how to fix it

[@BRichSolution]

It could be a bad throttle. I had this issues on another ebike. Does motor work when you pedal?

[@JSMasterson]

YO dog! how do you do a factory reset!?? Ive read my manual twice. I just got mine built up, Ill post a vid soon, I think it turned out dope! but yeah my settings only go to 16... I'm doing some experimenting so see what the hell all these other ones are so Ill let you know. GET AT ME though plz.

[@BRichSolution]

Change p08 the speed limit in km to 100 (wont go 100km/h but will not limit speed) and p14 to 20 or 22 the highest it will go. All other setting use the same as show in video. Not seeing how to perform factory reset

[@lesleiscaranelo7565]

_Hi, what pressure do you use on your tires?!

[@BRichSolution]

18 psi

[@GixaGeek]

Can you do a review and an assembly on the Macfox X1 please

[@BRichSolution]

Macfox x1 is not a good value compared to Ridstar Q20. The X1 has small 500w motor (top speed maybe 25 mph). Mechanical brakes vs Q20 hydraulic. X1 has no rear suspension. Don’t buy x1 you will be disappointed

[@bgwakeup]

Hi ,doesn't the fact that it is 23 inches give an error in the speed?

[@BRichSolution]

23” is the outside diameter of tire on 20” wheel. 23” setting yields more accurate speed on display too

[@bgwakeup]

@@BRichSolution thank you !

[@mikem2208]

Is there some protocol to replacing the display? Two in a row now have not turned on at all. One of the was from a link supplied by the uploader. Looked just like the one before it.

[@BRichSolution]

Sounds like there is another issue besides the screen is both do not work. Charge the battery and Check the battery voltage with voltmeter. Full charge it should be 54.6-55V

[@antos5443]

Witam.Prosze o pomoc.Mam Q20 od miesiąca.Byłem nim zachwycony ale od wczoraj nie mogę go załaczyc.Nie działa LCD.Dodam że światła działają i klakson.Pozdrawiam

[@BRichSolution]

You turn the key and then hold the power button for 3 seconds?

[@CartierEats]

Hey im still having throttle issues, everytime i turn the throttle nothing happens what should i do?

[@BRichSolution]

Did you change p10 setting to 2? Does the bike motor engage when pedaling? If throttle does not work request a replacement throttle from seller

[@CartierEats]

@@BRichSolution I did and I got it working thank you💯🤝🏽🤝🏽🤝🏽

[@MiamiElectrix]

I heard if u mk the tire size bigger u can get it up to 40mph..hv u ever tried that?

[@BRichSolution]

Yes i tried setting wheel larger and small no change in top speed like I have been able to do with other ebikes. 31 mph is respectable top speed. $5000 super 73 is only go 32 mph unlocked

[@MiamiElectrix]

ok thanks I think im gonna get one..there selling under 1k now on Amazon I think it's like $659 now...

[@AsherB32]

do you think the q20 lite is any different?

[@BRichSolution]

Can you send link yo Q20 lite? The Q20 pro is dual battery and not good price

[@ikennachimezie2134]

Thanks alot for making this videos, very informative. I have a question, i got the Q20 but my battery level stays on the 1st bar even after charging it for over 6hrs before use, any suggestions?

[@BRichSolution]

That is strange. When you charge it for 6 hours is the red light on the charger or green?

[@ikennachimezie2134]

The charger went from red to green after about 30mns at 1st, then it stayed on green. Every time i plug in the charger, before the battery it stays green the whole time.

[@noahalarca9707]

@@ikennachimezie2134 ive actually been dealing with the same issue, i did around 10 miles today and it was blinking the whole time. When i first got the bike it had all the bars but it suddenly just showed one bar. If anyone finds a solution please be sure to send an answer our way please.

[@noahalarca9707]

@ikennachimezie2134 I figured it out when you press the plus and minus click the off button and get to p3 and set that number to 48 my bike was on 60 im guessing that’s the volts and the battery is a max of 48. When set back to 48 all my bars are back, Hope I helped have a great day

[@FrankelysHernandez]

@@noahalarca9707make sense.