Master Class: B2B Service Transformation: How to Move from Products to Solutions

  Рет қаралды 1,365

Professor Jochen Wirtz

Professor Jochen Wirtz

Күн бұрын

Пікірлер: 4
@姚冠男
@姚冠男 5 ай бұрын
Very inspiring!
@lookingaheadoftime
@lookingaheadoftime 4 ай бұрын
Thank you for the video introduction!
@MaruHieta
@MaruHieta 2 жыл бұрын
Great content! This video helped me to categorize different parts of services I provide for my clients and how to market it better.
@ProfessorJochenWirtz
@ProfessorJochenWirtz 3 жыл бұрын
An excellent further reading on how to move from products to solutions is a book by Christian Kowalkowski and Wolfgang Ulaga (2017), Service Strategy in Action: A Practical Guide for Growing Your B2B Service and Solution Business. Available on Amazon: www.amazon.com/Service-Strategy-Action-Practical-Solution/dp/069281910X/ref=sr_1_2?dchild=1&keywords=Wolfgang+Ulaga&qid=1622006095&s=books&sr=1-2
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