Master Class: How to Improve a Service Culture Fast

  Рет қаралды 1,932

Professor Jochen Wirtz

Professor Jochen Wirtz

Күн бұрын

Пікірлер: 4
Master Class: Improving Service Quality
28:16
Master Class: Improving Service Quality
Professor Jochen Wirtz
Рет қаралды 4,5 М.
Master Class: Service Quality - The Gaps Model & Diagnosing Quality Shortfalls
1:01:09
Master Class: Service Quality - The Gaps Model & Diagnosing Quality Shortfalls
Professor Jochen Wirtz
Рет қаралды 8 М.
Watermelon magic box! #shorts by Leisi Crazy
00:20
Watermelon magic box! #shorts by Leisi Crazy
Leisi Crazy
Рет қаралды 55 МЛН
An Unknown Ending💪
00:49
An Unknown Ending💪
ISSEI / いっせい
Рет қаралды 57 МЛН
哈莉奎因怎么变骷髅了#小丑 #shorts
00:19
哈莉奎因怎么变骷髅了#小丑 #shorts
好人小丑
Рет қаралды 54 МЛН
Крутой фокус + секрет! #shorts
00:10
Крутой фокус + секрет! #shorts
Роман Magic
Рет қаралды 24 МЛН
Master Class: Service Robots & AI
25:36
Master Class: Service Robots & AI
Professor Jochen Wirtz
Рет қаралды 4,4 М.
Master Class: Platform Business Models
21:17
Master Class: Platform Business Models
Professor Jochen Wirtz
Рет қаралды 42 М.
The Future of MBA Education & the "Ivy League" of Asian Business Schools
22:10
The Future of MBA Education & the "Ivy League" of Asian Business Schools
Professor Jochen Wirtz
Рет қаралды 1,9 М.
Seth Godin - Leadership vs. Management - What it means to make a difference
42:56
Seth Godin - Leadership vs. Management - What it means to make a difference
Nordic Business Forum
Рет қаралды 1,5 МЛН
Negotiation Training - Procurement Training - Purchasing Training - from the Negotiation Godfather!
45:07
Negotiation Training - Procurement Training - Purchasing Training - from the Negotiation Godfather!
PSCM Institute™
Рет қаралды 51 М.
Master Class: B2B Service Transformation: How to Move from Products to Solutions
19:21
Master Class: B2B Service Transformation: How to Move from Products to Solutions
Professor Jochen Wirtz
Рет қаралды 1,3 М.
Master Class: Managing Customer Loyalty
51:19
Master Class: Managing Customer Loyalty
Professor Jochen Wirtz
Рет қаралды 2,3 М.
The SaaS business model & metrics: Understand the key drivers for success
21:57
The SaaS business model & metrics: Understand the key drivers for success
Web Summit
Рет қаралды 389 М.
Master Class: The Service Revolution & Its Implications for Strategy
1:04:19
Master Class: The Service Revolution & Its Implications for Strategy
Professor Jochen Wirtz
Рет қаралды 1,4 М.
How to BUILD a High-Performing Team in 2024 l 4 Types of Team Members
14:14
How to BUILD a High-Performing Team in 2024 l 4 Types of Team Members
Rajiv Talreja
Рет қаралды 1,2 МЛН
Watermelon magic box! #shorts by Leisi Crazy
00:20
Watermelon magic box! #shorts by Leisi Crazy
Leisi Crazy
Рет қаралды 55 МЛН