Not only are S and B getting free product testing, but customers are paying 500 bucks for the privilege and sending back the units at their own cost!? What a business model
@nosilverharbinger10 ай бұрын
This is a far cry from the Storz and Bickel people loved. Prior to canopy growth buying them 5 years ago their vaporizers were nearly rock solid and came with brushes, grinders, loaders for portable vapes, etc.. If you had a problem customer service was fast and top notch. They sent you a return label and used expedited shipping on any exchanges so everything was handled very fast. Over time everything has declined while the prices on their vapes keep soaring.
@swanneck10 ай бұрын
I really hope this isn't the decline of a once great brand. But what they have done with the Venty has ruined a solid customer base. No more trust
@manzanasrojas698410 ай бұрын
@@nosilverharbinger Thats the result of a multi billion dollar canadian for profit company taking over a mid sized german manufacturer that used to be no1 with their legacy products for a niche market...
@jimijackson10 ай бұрын
I had a faulty crafty. When it worked...it was great. After that I never ordered another of their products. The arizer solo 2 is much more durable.
@nevedofficial46610 ай бұрын
@@jimijacksonPersonally happy with my crafty, got it around a month ago.
@edpicchi10 ай бұрын
S&B needs to do better. Hopefully they see this video. Their current response and solution is unacceptable.
@xoafallen623910 ай бұрын
100% honestly they need to realize as the dry herb vape community gets bigger shit like this is gonna SCREW them more vapes are releasing they need to up their fucking game
@jtmunn42010 ай бұрын
I knew there was a reason I never gave s&b any of my money. Lol
@STORZBICKELTIPS10 ай бұрын
That burnt Venty is already a newer model you can see it because it had lines around the heating chamber the first models didn't had that.
@420vapezone10 ай бұрын
which lines?
@STORZBICKELTIPS10 ай бұрын
Around the heating camber on the outside are a couple vertical lines, the first Venty model dont have these @@420vapezone
@counthenny916010 ай бұрын
Thought so, thanks for confirming. Those ridges around the grey heating bowl part. Just bought mine a few days ago, working great so far. Has the ridges so this confirms to me what I thought, I did get a newer model from vapefiend here in the UK.
@mchazelover9 ай бұрын
This is simply unacceptable from S and B. No one should be buying their products anymore. They had a melting issue with the hybrid when it was released as well. This is getting embarrassing for S and B.
@tvk27010 ай бұрын
imagine unintentionally inhaling that...
@rederickfroders197810 ай бұрын
Dont worry its "medical grade" plastic.... No but really, this is a massive hit on S&B's dependability.
@janlukasgriese7885 ай бұрын
Mighty, volcano etc never had these problems....
@Budgeter10 ай бұрын
Honestly that just put me off the $500 Venty for at least a year or 2 until I'm completely sure😮 bummer Thank you Troy!
@notarealperson97099 ай бұрын
I just got mine delivered today ordered directly from STORZ & BICKEL in Germany and after one session, got an E04 error and it won't work. Yes, I am going to wait for the Venty+ or whatever they'll call it to see if they figured out there QC.
@disciplebill10 ай бұрын
I work in a head shop. Thank you for giving me info I can use to help people make better purchases.
@420vapezone10 ай бұрын
FWIW, I'd still recommend the Venty. It's a great vape and these problems are extremely rare.
@thiesmo9 ай бұрын
Actually, I have always been happy with my S&B products. My Volcano from 2012 (!) works like it did on the first day. Same goes for the OG Mighty, which I have been using every day for many years. First time, I got a strange feeling was when S&B offered the CEO-signed, golden Volcano Classic for €1000. Fanboy or not, this marketing campaign felt like a scam. The ending of included charging cables was another point that really bothered me. Be that as it may, I was hyped for the Venty and wanted to buy it in line with the German legalization - until I saw this video! I know, that you had a wonderful time with Jürgen at several events; that's why I really appreciate you bringing this incident to attention, Troy. All the best from Germany.
@Artanthos9 ай бұрын
I would be furious had I spent the kind of money they ask for that device and it had issues like that. People are deliberately breathing in from these devices, this is more than a little concerning.
@Grizzleburrr9 ай бұрын
aw man i hope i dont have any issues, i just ordered a venty a week ago or so. seeing this and also people struggling to get rma, returns and having to pay for return shipping is really worrying. i was barely able to afford buying it but i justified its from a company well respected and does medical grade equipment so i went for the current best of the best. hope its not going to bite me in the ass for it! :(
@menkros18 ай бұрын
The real story is that he lent it to his friend who's never used a device like this before and he tried burning the flower with a lighter
@gabrielmaroniene31486 ай бұрын
Source?
@OsmarMty3 ай бұрын
I DON'T MATTER, IT'S CHEAP ASS PLASTIC AND SOMETHING LIKE THAT WOULD BE BOUND TO HAPPEN. IF THEY USED ALUMINIUM, STAINLESS STEEL OR TITANIUM YOU HOLDN'T EVEN HAVE TO WORRY ABOUT IT
@TVape9 ай бұрын
thank you for the update Troy. Very timely!
@ervin918210 ай бұрын
The same thing happened with me. I also inhaled it, however mine didnt melt this much. I asked them so many questions, and they didnt respond to any of them.( Like is it dangerous and such?) They keep saying i should initiate an rma and apart from that no answers. I dont want money, but at least a little bit of sorry from there side especially that im a medical user, and i have a narrow trachea.
@420vapezone10 ай бұрын
wow really? can you send me pics? That's crazy to hear
@ervin918210 ай бұрын
I have one picture and one about the material inside, but i cant attach picture here for some reason. It happened with me just a few days ago, and i shipped it back already. Do you have an email or something to share it with you?
@yaawg9 ай бұрын
Giant lawsuit potential tbh
@ConfusedLux10 ай бұрын
RIP Burnt Venty
@420vapezone10 ай бұрын
*moment of silence*
@alan674710 ай бұрын
In addition to this, why does the plastic on the volcano hybrid slightly melt? And nothing is done about that? Doesn't it produce fumes that we all inhale?
@420vapezone10 ай бұрын
i've only seen like 2 examples of the volcano melting plastic, it's not a normal thing
@alan674710 ай бұрын
@@420vapezone it doesn't fully melt it just slightly melts, to the point that the metal ring starts falling out if you turn it over, it doesn't click into place and stays there like when its new (this has to mean there is some level of melting even though it is not a lot). It happens to a lot of people with enough use. Also, when i bought my volcano hybrid onyx edition I noticed it does not have the TUV sticker on the back of the device like the silver one does. I sent them an email specifically asking if the absence of the sticker on the back of the device means it is not TUV approved. And they didn't give me a straight answer!! They started beating around the bush and never said yes it is TUV or no it is not. As for what they said on the email it was not fully clear, but it was them basically saying my device isn't TUV approved. In their advertising they say TUV approved, and then they make a black one, and they know thats the one everyone is going to buy, so they safe money making it not TUV approved. Little by little S&B is changing into a company we can't trust. What a shame! I have an og mighty and a volcano hybrid onyx edition but after everything I just said and what I saw in this video (the melting and the fact that they are charging this dude for shipping) I don't think i will buy another vape from them, I mean on top of everything its not like they are cheap!
@Miamimcc10 ай бұрын
I never understood why you would want plastic anywhere close to heating elements or vapor path regardless of the materials temp resistance. If the device has any issue at all your with in 200-300 degrees of melting or off gassing in some way.
@louisstavnezerjr119410 ай бұрын
THIS!!! many people really need to read your comment this is why i stick with dynavap style vapes where everything is either titanium or glass. I use a revolve gen 2 with glass sleeve and a titanium tip haven't had an issue for over a year already. I see the creators of the stem are making a portable ball vape that is the same all metal or metal and glass design called the tempest. Folks stick with hard materials(metal and glass) id never ever get a vape let alone one for $500 with any bit of plastic
@collander77669 ай бұрын
@@louisstavnezerjr1194 i agree. DynaVaps are way cheaper too, which is crazy because I would pay much more for a DynaVap than I would for some plastic rubbish. Don't forget their high quality stainless steel too!
@somewhereinbetwixtАй бұрын
it's not regular plastic, it's a polymer called PEEK and can withstand temps of upwards to 600 F. It's commonly used in medical grade devices and aerospace applications. iT5! pL4st1c!!!
@MiamimccАй бұрын
@ 600f isn’t that hot lol. I typically vape my herb around 350-400f sometimes 420f. Less then 200f from what your claiming is its melting point
@weedman082410 ай бұрын
It could have been a V1, I got an email to replace my venty because of a at the time battery issue of overheating. But the weird part is they sent me a replacement venty without me paying for anything, I got the email to do an online diagnostic test and they confirmed I had a bad battery and sent me a brand new one while draining my old venty completely using software. The fact they made him pay for shipping is wild considering that potentially could be a lawsuit if went wrong
@KashanSing9 ай бұрын
I had a charging issue with my new Arizer Air Max, and after communication between the store and Arizer, they sent me a new device, free of charge, as well as apologising for the inconvenience. And now that they just released the solo 3 to overwhelmingly positive reviews, and other brands are improving their quality control everyday at affordable prices, S&B may soon find themselves being spoken about in the past tense…
@Fingersfinn10 ай бұрын
£400, should come with return postage. They should make a medic tested Venty like with the crafty+ & mighty+?
@richardmorgan158810 ай бұрын
Thank you for posting this. So glad I didn’t impulse buy! Right now it’s cost prohibitive.
@arugalnews3210 ай бұрын
It's literally 1 example of a Venty melting... I have had zero issues with mine, I think there is underlining circumstances involved in that person's example and they're getting a lot of coverage as a result
@valentinlebrun89210 ай бұрын
Where do you buy this leather case for the venty ?
@nicholaskaufmann72767 ай бұрын
Sedhed
@OU812B128 ай бұрын
Looks like something he put in it melted. Thankfully, no one was hurt. I love my Venty and been in use most days for a couple months with no issues. Like any other product, there can be issues obviously as issues with popular products like the Samsung phones and iPhone that happen time to time. S&B products age well and I have had a mighty and have a mighty plus that I have dropped several times and left out in a rain for the plus with no issues. And I am not an S&B lover only. I know that’s going to come up. I am one of those that has to try them ALL and keep coming back to S&B and DynaVap.
@counthenny916010 ай бұрын
Mine just gave me E04 after only 9 days of use on a brand new venty. Super upset is an understatement. Returning to the shop I bought it from Tuesday morning. If the second one bricks on me I'm asking for a full refund.
@juan23wt3w52 ай бұрын
What’s that mean did they fix it
@graemehirstwood67010 ай бұрын
It is bad optics for S&B. They should be dealing with the issue quickly and without cost to the customer. Reputations take a while to be built but only seconds to be destroyed.
@sorrow_Sam10 ай бұрын
I bought a mighty+ recently. I almost went with the venty but the mighty+ seems to have a better build quality and reputation.
@420vapezone10 ай бұрын
Congrats! Mighty is still a great vape. Tried and True!
@williamhowell787510 ай бұрын
I was going to buy the venty i think after watching your video i will leave it for a while.
@delight93772 ай бұрын
Same, I own the mighty original and it has lasted years maybe 4 years not a single issue. I think I am going Arizer 3.
@rogerwilcox491610 ай бұрын
Well, that ended my gear acquisition syndrome for now with respect to the Venty. S&B is a quality company whose products I've enjoyed for years, so I'm sure they'll get everything straightened out, but I'm on the sidelines for now.
@ninakramer27610 ай бұрын
Came here to say the same thing.
@rederickfroders197810 ай бұрын
Honestly, I think S&B are a quality company for the 2000s and 2010s. Going with non replaceable batteries and a plastic case in 2024 is honestly not that enticing anymore. One can say that their shells plastic are "medical rated", but with the price you pay for their vaporizers they can easily afford making their units out of non-gassing metal. The non exchangeable battery I can sort of understand due to regulations in whether something can be called "medical grade", but with todays technological advancements... Idiots might put in bad batteries, but to do such a thing wrong today is harder than it used to. S&B are way behind.
@ryanvest706110 ай бұрын
@@ninakramer276S&B won't do shit.
@mchazelover9 ай бұрын
S and B are not a quality company anymore. They were took over a few years ago and have gone terrible since. The hybrid had melting problems when it was released as well. No one should consider S and B anymore because vapes are meant to be healthy. Inhaling melting plastic would not be healthy
@jimijackson10 ай бұрын
I hate that they use plastic
@somewhereinbetwixtАй бұрын
it's not regular plastic, do some research ;)
@kenfresno212510 ай бұрын
My Mighty+ never felt like it was the type of quality I heard people rave about for years with S&B and it died in less than a year. After seeing this, I'm glad it did and glad I replaced it with products from Arizer and Dynavap instead.
@bradmacgregor621610 ай бұрын
Dynavap is just so rock solid. Made of stainless or ti none of this plastic peak shit
@furunkis10 ай бұрын
Yet another reason im glad i have a Tinymight 2!
@breakit4610 ай бұрын
Me2, I have a mighty and crafty original versions but the tiny might 2 is the only vape I use. So fast.
@MrKajjaGG10 ай бұрын
Same. Couldn't imagine being treated like this by a company after giving them so much for such a low quality product.
@arugalnews3210 ай бұрын
@@MrKajjaGG What's low quality? I have a Venty, it's superb. Extremely good quality, I think there might be some underlining circumstances to this particular example, that Venty does not look well maintained at all, I would personally be skeptical of a singular users feedback when they're in a process of attempting to get a refund they will intentionally withhold details.
@mindlessftw10 ай бұрын
Weak design. 10 year warranty on the tm1 is a lie, they just try and shilling the tm2 at a discount instead of fixing my tm1 under a "10 year bull shit warranty."
@MattKeithley10 ай бұрын
i have been a long time s&b product owner (crafty+, mighty, mighty+) and i never thought anything would ever rival the mighty. then i got a tm2 and it blew my mind. the damn thing is so versatile. big hits, small hits, one and done, session, interchangeable stems, etc. etc. the list goes on and on.
@Dutchey6610 ай бұрын
S and B has gone downhill since they were bought by that Canadian company.
@CharlesTRose10 ай бұрын
S&B is now owned by Canopy Growth and majority shareholder in that is Constellation Brands which sells alcoholic beverages.
@HighasDre10 ай бұрын
@@CharlesTRose Crazy how big Canopy Growth is actually becoming. I remember back when some folks on some subreddits like r/Wallstreetbets had made the news all over because they were holding Gamestop shares to fuck over the hedgefunders future bets on how the stock would go. That shit had me interested I decided to do some research into how the market works, how to invest, and what companies to look out for. I ended up investing in some new companies that looked like they had a promising future and might be the next big thing like how Tesla and Apple was. I wanted to include some Cannabis related ones as well. One of the few that looked the most promising and recommended by some online sources at the time was Canopy Growth 😬
@feywo4710 ай бұрын
They just assemble cheap chinese stuff in germany. Their product shouldn´t be allowed to say Made in Germany.
@CharlesTRose10 ай бұрын
@@feywo47 100% facts
@schlablonski199210 ай бұрын
Holy moly i wouldnt have expected that from S&B
@jd-hv2qe10 ай бұрын
why are dry herb vapes so expensive vs concentrates
@420vapezone10 ай бұрын
the technology is more complicated and has required a lot of evolution / dev-time
@gildapianelli29378 ай бұрын
That is certainly a terrible situation and the same thing happened to me with the Solo 2 and the Yllvape....I could not use them. The smell of burn was toxic...shit happens. I am on my third Venty...still my daily but, I still use my Volcano everyday. I just ordered a Bowle...I am cautious with my Venty. I never leave my vapes plugged in. At the end of the day...they are ALL dangerous...
@zhernandoz4310 ай бұрын
every bird within 5 miles of this dudes house is toast
@garysanchezphotography23 күн бұрын
I have a Mighty+ and I've had to send it back for repairs twice and I had to pay shipping both times. Storz & Bickel are good at standing by their products but the shipping deal sucks.
@CharlesTRose10 ай бұрын
S&B is now owned by Canopy Growth, a venture capitalist weed investment co, and majority shareholder in that is Constellation Brands which sells alcoholic beverages.
@ryanvest706110 ай бұрын
There you go. I think I'm ready to write S&B off completely.
@larryzielinski70679 ай бұрын
I already have! @@ryanvest7061
@kjc76849 ай бұрын
Damn. I was wondering why the price hike went up so much on the Venty. Now I know why. smh.
@furbaby963 ай бұрын
I wanted to try the venty but now I don't. My reliable crafty+ has over 50 hours of runtime and the top has never melted.
@mstandish10 ай бұрын
I guess I will wait a little longer on the Venty. My Mighty+ is still working fine.
@45hotro10 ай бұрын
The more you pay, the more it melts.
@taylorshred10 ай бұрын
Me and my Dad use the Original Mighty all the time, and really enjoy it so we have been eyeing off the Venty, But the Cost is the dealbreaker. My dad just bought a brand new Husqvarna Lawn Mower for $200 aud less than A venty.
@bigjay197010 ай бұрын
I think you guys have gotten a little too close with this company.🤔🙄 Glad to see that Troy like always was very fair with his observations.🤔😎
@rafas62273 ай бұрын
Arizer solo 3 is better?
@valentinlebrun89210 ай бұрын
Which brand Is the leather case? Very Nice case for the venty 👍
@nicholaskaufmann72767 ай бұрын
Sedhed
@davidmil6510 ай бұрын
Truly scary.
@420vapezone10 ай бұрын
So many things could have gone wrong! Imagine inhaling the fumes not realizing the device was melty!?
@Phenom3057 ай бұрын
Maybe he put a concentrate and it overheated.
@Skillzzzzza9 ай бұрын
Haven’t even had mine for a week and got eo4 code and it won’t fucking work I’m so pissed! Should I just get the mighty plus instead?
@twinnmann9 ай бұрын
@420vapezone where can i purchase that leather case/sleeve you got on your Venty?!
@RainnKenyon10 ай бұрын
Guess I'm going to wait a bit longer before I buy.
@420vapezone10 ай бұрын
Maybe there will be a price drop too!
@bingbashbosh13 ай бұрын
"Oh no!.. Anyway..." *Heats up VapCap*
@weedman082410 ай бұрын
Troy, that Venty leather looking skin is amazing looking 😮
@bongjovi41687 ай бұрын
Heres my question...would S&B have had these issues prior to selling their company in 2018 as this is the first issue I've heard of in well over 10 years!
@gglover21429 ай бұрын
Hey were can i buy that case?
@valentinlebrun89210 ай бұрын
Can I Ask you where do you buy this leather case for venty?
@420vapezone10 ай бұрын
SedHed Studio! instagram.com/sedhed.studio/
@fgzhujikful8 ай бұрын
Dude, where can i get that leather case?
@aiguljjuan30099 ай бұрын
Troy,where did you get this brown case fo the venty? Looks modern or so...😅
@420vapezone9 ай бұрын
instagram.com/sedhed.studio/
@Donny_Juanny10 ай бұрын
I smell a rat. This dude had to have tried to burn something he shouldn't have.
@vazquezjulio0810 ай бұрын
I completely agree with the idea that the rat theory seems plausible. It appears that the individual intentionally caused damage to the unit in order to obtain a replacement or possibly even to extort a settlement by threatening a lawsuit. Regardless, I am highly skeptical of his story. Personally, I own one of these excellent vaporizers and it has been nothing but fantastic. It would be unfortunate if people were deterred by this individual fabricating false claims.
@Grizzleburrr9 ай бұрын
@@vazquezjulio08 i hope you guys are right! i just bought mine a 11 days ago, its arriving tomorrow (shipping from germany to New zealand before a public holiday isnt fun) and hope its going to be good, cost quite a bit so heres hoping
@madsue119 ай бұрын
Idk I love mine and no problems and yea this seems a little sketch
@Chopep_9 ай бұрын
@@Grizzleburrrjust treat it with care and you wont run into any issues. Enjoy your new vape🤘, this smells like manipulation to me.
@mchazelover9 ай бұрын
S and B products have problems these days. The hybrid had melting problems when it was released so this doesn’t surprise me at all. It’s as if you guys forgot that S and B already made a vape that melted the chamber. No fakery/ rat here just a bad product, made by a company that simply doesn’t care. No one who’s been into vapes long enough would consider buying a S and B vape anymore, those days are long gone. They really do have problems with melting.
@Chris.10 ай бұрын
I keep going to buy one of these but all I hear about is problems, thanks for the heads-up on this new issue
@skippyjones41959 ай бұрын
Hey Dude where did you get the Leather case for the Venty ????
@notarealperson97099 ай бұрын
I just got my Venty today directly ordered from STORZ & BICKEL in Germany and after the first session, got a E04. What the fuck? How can I expect a new one not to have the error when I just bought a new one?
@larryzielinski70679 ай бұрын
If there haven't been so many other issues with the Venty I would say that it was just a defective battery. I worked in thd cell phone industry for over 20 years. Lithium batteries are scary dangerous when the're defective. S&B hasn't had a good track record with batteries since well before the Venty. Ask almost any Crafty/Crafty+ owner. I went through multiples of both of them and finally just gave up on them and wrote them off. Meanwhile my Mighty has never had an issue. S&B should be using much higher quality components in their products for how much they charge for them. They make high performance products with shitty parts. Performance and quality ard not the same. S&B prove this with many of their products.
@kjc76849 ай бұрын
The original mighty or the mighty plus?
@connormcfall10 ай бұрын
love the honesty. Really bummed to hear about this from S&B
@mchazelover9 ай бұрын
Why do my comments keep getting deleted by KZbin?
@ThaSeshGremlin10 ай бұрын
Dayummm, I thought that part was ceramic
@ThaSeshGremlin10 ай бұрын
Actually second guessing getting a venti now, has anything happend to the mighty like this? Anyone know
@issahumps16 күн бұрын
@@ThaSeshGremlinit can happen to any vaporizer. Especially nowadays that we’re putting so much power through using lithium batteries
@deandion205210 ай бұрын
Def interesting but almost looks like someone was using a lot of concentrates but not saying that this dude did not use as intended. This is why I will continue using my Mighty Plus for the next two years and then think about the Venty..
@420vapezone10 ай бұрын
Yeah it's hard to imagine just what is going on in the photos. It looks foreign and I still can't get over the deformed O-ring. The OP said it's the standard blue O-ring though, just discolored and deformed.
@JacubWhite3810 ай бұрын
I'm really hesitant to hop on the "fuck S&B band wagon" but holy shit they haven't been looking the best lately with all the Venty issues I've seen online. Granted, the crappy reviews tend to stick out more than the positive ones, but a device at this price point shouldn't be having so many crappy reviews (imo).
@marcomahdi4359 ай бұрын
Where did you get that sleeve from??
@jcarlosgrg139 ай бұрын
thank you I just cancel my order to many issues with it
@coreyfrons490910 ай бұрын
Where is that sheath from? I see a couple others have asked. Troy, is it a secret?
@420vapezone10 ай бұрын
Not a secret =D instagram.com/sedhed.studio/
@PurpleishFluffyClouds10 ай бұрын
Yeah for something like this, they should be sending him a prepaid label. Honestly, why aren't these vapes recalled? I've seen so many issues with them in the past couple months... I don't get it. Def. shouldn't be happening with a $500 vape.
@kenfresno212510 ай бұрын
Having you pay $500 to test their products is great for their bottomline. Recalling all of those $500 devices and sending you new ones is bad for their bottomline. The company is now under new ownership, and they do not care about us. Their only concern is profit. Time to abandon S&B en masse.
@rong.913010 ай бұрын
With ball vapes and quartz devices at home, and Dynavaps, Tempests, Anvils, etc. for on the go, I don't see much reason to use plastic vapes with built-in electronic complications.
@eriknephrongfr884710 ай бұрын
They’ve become less attractive as the tech has moved on.
@420vapezone10 ай бұрын
the convenience of these portable session vapes is hard to match
@SirAvla10 ай бұрын
I'm right there with you, and if I'm going to buy a battery-powered device, it's going to take 18650s. I'm not ever going to invest in an inevitable paperweight.
@James-om5yo6 ай бұрын
@@SirAvla It has 2 18650s inside.
@valentinperru43888 ай бұрын
Still my most used vaporizer since 3 month.
@juan23wt3w52 ай бұрын
What’s a bricked Venty
@AreteZoe10 ай бұрын
aint no way im gonna buy one of these with even the chance of dealing with shipping stuff. i dont think theyve sold as many of these as we think. theres just too much decent competition for more portable vaporizers
@PotooBurd2 ай бұрын
Will be buying the mighty+ for Black Friday not the venty
@420vapezone2 ай бұрын
because you're afraid of winning the bad luck lottery? Or just wanting to save some money and you're cool with the additional draw restriction?
@TheOne801710 ай бұрын
Pitty. Mine has been a workhorse since I got it in December.
@420vapezone10 ай бұрын
Same, and mine will continue to be my most used portable. The melting vape is like .004% fail rate
@YossiAmsalem6 ай бұрын
i had e04 to my venty, when i go to the store to replace the device there was another guy in the store coming to replace his venty. his venty was in the exact same condition as the venty in the video, burned and melted. shame for such big company, i will never buy another s&b product again.
@MALTHEMASTERBARBER10 ай бұрын
I have a Version 1 and have had to brick it. They said to run the diagnostics and they sent out a new one and haven’t had a problem for the last 5 months. Actually bought a second one! If this person didn’t run the diagnostics and kept the first iteration then SHAME ON HIM! The information about having to brick your Venty to get a new one was everywhere INCLUDING REDDIT!
@mcuk42010 ай бұрын
That looks worrying 😱 Storz & Bickel are pretty good customer service wise (I’m in the UK) they should swap it if he has the receipt/email of proof of purchase. Hope he’s ok 👍🏻 Thanks for sharing dude
@mchazelover9 ай бұрын
I don’t think anyone with health in mind should be inhaling vapour from a S and B device.
@chriss.425810 ай бұрын
So far so good with mine but yea if I was S&B I be wanting it back for sure to see what the fuck did happen
@counthenny916010 ай бұрын
Yea mine is all good too so far. Love it. Hoping this person did something wrong or is just a S&B hater that set it on fire or something? lol
@DiggaUndaHipHop9 ай бұрын
weed can combust inside the vape
@sunnyboygr10 ай бұрын
Thank you for sharing and raising awareness! It's crazy that they didn't do everything in their power to get the faulty venty back and try to figure out what went wrong with it!
@420vapezone10 ай бұрын
I totally agree! Probably an intern or some employee that doesn't care handling that job :\
@rederickfroders197810 ай бұрын
"medical grade plastic" yeah right. When they work they work great, but Im one of those people that dont hold S&B to some golden standard.
@fiendant10 ай бұрын
Still seeing lots of posts about the venty giving up and becoming a paper weight for some customers. Not good
@anonymousaccount850510 ай бұрын
QUARTZ CAP IS THE BEST DEVICE
@alan674710 ай бұрын
4 the dynavap?
@mrboat58010 ай бұрын
I am using the vap cap 99% of the time now. Ended up not being a huge fan of the crafty+ and that basically stopped me from moving up in their product line. Paying $450 for this device would just make me wary of value for the long term. Vap cap mostly and sticky brick runt for when I want the big hits. I don't vape so much away from home now and pretty much just save it for after work and the vap cap just gets it done in 3-4 bowls. Crafty was my 3rd electronic device. The hits it delivers for me are unpleasant compared to the dynavap. If I paid $500 for this and had to pay shipping back for any issue at all other than abuse, I would be furious. I am kind of glad I don't have more invested than what I have in the crafty+ now.
@DonDadaP10 ай бұрын
I dithered over the Mighty plus or the Venty. Eventually chose the mighty plus because i could not justify the price of the venty. Glad i chose how i did. Also... Charging to return a dangerously faulty device is just poor customer service.
@ryanvest706110 ай бұрын
I hope your mighty lasts longer than the 3 months mine did. I could not get them to RMA it no matter what I did. I sent pics, videos, and nothing but bullshit from them. They sold their soul.
@DonDadaP10 ай бұрын
@@ryanvest7061 it's been around 6 months and operating perfectly. It sounds like you have been very unlucky with your device. There's no. excuse for poor customer service though.
@davidcampbell866710 ай бұрын
Wow ... .... that brings having a unit you can replace the battery on right into perspective . A rare occurrence , but if it couldn't be switched off ....... disaster . Glad everything worked out OK . Respect to Tiny Might 👊🏼
@dkeller1910 ай бұрын
Is the venty made in Germany, like the other s&b stuff?
@420vapezone10 ай бұрын
Yes
@Phenom3057 ай бұрын
Where can i get that leather looking sleeve? Are there other styles?
@issahumps16 күн бұрын
Just got a venty with 1.07. Can’t update firmware with Bluetooth 😂 so far only issue. I’m gonna try and rma it.
@ConnorRoss9 ай бұрын
Damn! I had the same thing but i was DRAWING! the smoke was thicker than a liquid vape. it was combusting, I turned it off immediately as this guy unfortunately couldn't so it not melted, but the cap was blackened. It worked for a few moment after then went E04.
@420vapezone9 ай бұрын
Noooooo, bummer man. They'll take care of you in sure, hopefully fast.
@sharpshizz10 ай бұрын
Mighty + is going strong for me. Not as smooth but works beautifully
@anthonymelendez260510 ай бұрын
This brand definitely is dropping the ball, with not doing enough r&d things go wrong for all companies but clearly someone f’d up.
@MINGSOLDERINGPEDALS10 ай бұрын
Venty more like MELTY AMIRIGHT ?!
@delight93772 ай бұрын
Is the volcano hybrid any good? I have the original Mighty it is about 4 years old now zero issues not a flicker. But more I read up on the venty as a medical patient I can not be inhaling rubber and plastic or having devices melting... I understand there portable and convienient. But I just want something reliable. Storz and Bickel have sold up basically and sold the company on... You would never hear of faulty Mightys.. well I never did... Buy cheap you buy twice... Or spank a ton of cash and risk it melting... Might just buy a volcano Hybrid? Build seems much better...
@420vapezone2 ай бұрын
tbh there's only been two of those melted, and they were several months ago. The venty is great device and the company is still solid, they just had a rough launch with error-prone devices. The volcano hybrid is wonderful. The bowl is huge though, so I'd recommend getting the bowl reducer. It'll cut it from .75g to .15g
@delight93772 ай бұрын
@420vapezone Thanks mate
@schnauzberry483510 ай бұрын
Mighty still king I guess🤙🏼
@breakit4610 ай бұрын
Tiny might 2 still boss in my opinion
@schnauzberry483510 ай бұрын
@@breakit46 have yet to buy one of those. Went the ball vape/puffco route after the mighty
@welern2liv81510 ай бұрын
Did that melting point for pek seem a bit low to be using in an oven that approaches 500°f+?
@Yad-pr3oh7 ай бұрын
Where do You get this case
@mortenle6 ай бұрын
Just say "no" to burn Ventis. Thanks for letting us know before we buy one.
@MetaQuest30016 ай бұрын
Ciao a tutti qualcuno l ha acquistato ho letto di vari utenti che hanno dovuto cambiarlo anche 2/3 volte a causa dell er04. L'errore è stato risolto? C'è qualcuno che l ha utilizzato senza avere quel codice errore se si che firware aveva sul dispositivo grazie
@James-om5yo6 ай бұрын
I just bought one. I think that has been resolved with a firmware update. But it does not come out of the box updated and so some never do and eventually get the error. As for the burning, it looks like something inside combusted and that melted the plastic; unless the thermistor failed (maybe is one of the bugs in the update), it doesn't get hot enouth to melt the plastic, let alone burn it.