Mesa couple sues Chase Bank for failing to return over $48k

Steve and Barb White just wanted their money back from Chase Bank. They didn't think they would have to file a lawsuit against the financial giant.

For more Local News from KPHO: www.azfamily.com/
For more KZbin Content: / @azfamily

[@arturovillaluz2053]

And when these big banks get in to financial trouble, they run to the federal government to ask for a bailout, which they always get because "they are too big to fail."

[@davido3746]

Wait until bailins start.

[@lindaparker1043]

guess who really pay the bailout? US the tax payers

[@suntzu6122]

The federal reserve AND private 'fractional reserve banking' are both the biggest scams the world has ever seen.

[@junnu1984]

Not to mention, they get bailed out by the same consumer and taxpayer's money whose accounts they are holding hostage

[@lenhua1947]

and now they ate the whole first republic bank for free! the CEO is really foxy!

[@caink9142]

Moral of the story don’t ever deposit your money at Chase, use a local credit union

[@Stanley-px3bt]

This isn't the first recent story I've heard of Chase doing this with no explanation.

[@anniacopeland8321]

No, the credit union is over there getting grandmas locking up and stripping them naked🤷🏾‍♀️

[@drexlspivey3047]

Credit unions give your info to the govt too easily. Regular banks are much harder to get clients info.

[@SCSC-qz7rr]

Only lawsuits will teach these big corporations that we are not going to take it. Good for this couple they’re not staying silence and brought it out to light. My prayers to them so they can get THEIR MONEY back. 🙏

[@keithkelso9872]

It’s going to take more than that. Think old school way

[@PInk77W1]

Lawsuits cost a lot of money

[@PInk77W1]

@@SphereOfStreaming call your congressman

[@EmeraldJade66]

I HATE this bank!!! They're shiesty to say the least! I've been summons to court in my small town for Feb. 6th next month over a mere $1,500 on my Capital One credit card for two months of not paying the min. payment on it then they immediately closed the account and took me to court! Local sheriff's office even put the court papers on my front door AFTER I received the same court papers by mail from them a month before! They try and make you feel like a CRIMINAL!!!!! But THEY are the CRIMINALS not the customer!!!!! They need to be investigated into and CLOSED THE FREAK DOWN once and for all!!!!!!!!! Enough is enough!!!!!! They shouldn't even be allowed to FREEZE anyone's checking or savings accounts because we need them in order to survive and live on a day-to-day basis! They're just evil criminals who can kiss my butt! I'll get money orders if I have to and eventually go to another bank or credit union in the future if they try and freeze my bank account(s)! Screw them! There's a REASON why people stop paying on their credit cards and most of the time it's not because of laziness. We're human NOT robots. We fall on bad times sometimes in our lives. Just happens. It's called LIFE! They don't even TRY to work with you because they don't want to. I don't even use them as a BANK.I have no bank accounts with them THANK GOD!!!! I'm not THAT stupid! I just got three credit cards with them (Amazon (which I didn't even know was with Chase bank unfortunately), Capital One and Walmart card). The Walmart card wasn't with them when I got it back in the day but they took it over and merged unfortunately. Praying I keep up my payments on the Walmart card but I'm almost in trouble with my Amazone card because I can't make the min. payments on that one right now too. Just feel sick! I'm about to get kicked out of my home (foreclosure) because I'm trying to keep up the mortgage payments alone which is nothing if I could just get me a job in this hole of a town I live in. It's awful how bad life has become for the hard working who are struggling just to make ends meet every day. Truly thinking about using money orders all the time from now on and never getting with any bank ever again and ask for a PAPER check be mailed to me instead of automatic deposit pay checks to a bank account. So afraid they'll be taken before I can ever SEE it in my bank account the day I get paid. So beyond sad and scary how our world and life has come to this. PLEASE SHUT THIS GREEDY SHIESTY BANK DOWN!!! 😡🙏

[@robertoguerra8664]

@PInk77W1 no need for money this is a lawyer's wet dream easy win nit even a question

[@damiansandoval3137]

The court should award the couple 100 folds of their money...

[@UncleDavesKitchen]

what happened to these two did they get their money back?

[@Milesco]

​@@UncleDavesKitchen That's what *_I_* want to know. They never do updates to these stories. 😠

[@Qrayon]

@@UncleDavesKitchen According to a more recent video, yes they did.

[@Denvermorgan2000]

@UncleDavesKitchen they finnally got back their money.

[@paulalewis3389]

That's why you never put all your money in one bank!!!!!

[@pep590]

That's a good point. We always heard for years not to put all of your money in one company stock and now the same is true for banks. Good job!

[@c7042]

I do that. My savings is divided between 4 banks.

[@Josh-py9rq]

@@c7042yup two credit unions for me and 2 banks good ones all I am a vet then the majority of my cash bitcoin bahahaha take it up the arse banks!

[@GINGER_KING_]

How about just hold your own money.

[@brightbright6768]

I had a nasty experience with chase Bank. I took all my money out and close the account after that. ME AND MY FAMILY ARE DONE WITH CHASE!

[@BabyGangsterIsMe]

Agreed! i had problem with chase, too. They are very security and they can freeze it anytime. That is why i go with bank of america or wells fargo.. never with chase

[@virgobutterfly1680]

Good to know. I will tell others to avoid.

[@dpx6704]

I had the same experience with Chase too. Closed my account.

[@curtisrobinson7962]

@@BabyGangsterIsMe I have heard unfavorable comments about Wells Fargo. I may check into banking with BOA.

[@BabyGangsterIsMe]

@@curtisrobinson7962 BOA is more easier , FARGO is slow... i have both

[@ohcliff1030]

This just changed my mind on moving from my current bank to Chase!

[@tshaffer9681]

Don't do it. Chase has far to many problems.

[@prettypractical3372]

Sarcasm?

[@LapinNoir2328]

Same…I was going to open a Brokerage account with them, not going to anymore. Decided on Fidelity instead

[@strawberryme08]

Find your local credit union it’s much safer

[@user-cx9vo9rn2x]

I have had the extreme displeasure of working for both of these shitty banks/firms. As a compassionate person, my conscience made me QUIT both. I worked for them for years and NEVER OPENED ACCOUNTS WITH THEM AS AN EMPLOYEE. This is an everyday occurrence for those of us who are back office. I saw so many innocent accounts frozen over the years that it took a toll on me to see people not able to get payroll deposited, pay their employees as small businesses, SSI payments frozen, bounced checks, etc. And often people were not reimbursed for the mishaps. I saw the same people’s accounts being frozen numerous times. Accounts frozen over the weekends or long holiday weekends. It was heartbreaking. There are many reasons why freezing happens, but most often, it is a lack of organization on the firms part. People also need to familiarize themselves with the US Patriot Act. Banks you transaction monitoring software that are used to possibly detect fraud or money laundering, etc. Compliance or corporate security has the right to recommend freezing or closure but are not allowed to divulge why. Something called a SAR is then sent to the feds. But the biggest reason is the organizational chaos that consumes both of these banks! The different departments know nothing about what the other is doing. The staff at the branches get the brunt of the anger and frustration, but are really powerless to assist. Your accounts can be frozen for many reasons. That means no SSI, direct deposit, payroll for small businesses, etc. will be allowed to go in or out. I would suggest the following: 1. Taking your assets out these banks asap. 2. If you have a dedicated Financial Advisor, they could contribute to your accounts getting frozen by not being responsive to the info requested (but will tell you its back office fault). The lower the assets under management with a big bank, they care the less about your business. This customers assets are chump change to them 3. NEVER HAVE ALL YOUR MONEY IN ONE BANK!!!!!!!! I see this all the time. You need to have money in at least 3 institutions. This way if this occurs your funds are not tied to this one bank. We also see this happening when banks collapse as of late! If this happens to you and they then unfreeze, take your money immediately as it will most likely happen again. These banks have been fined by US regulators for billions of dollars but the problems are still pervasive. I do not trust what our government does with the banks anymore as they seem powerless to really invoke change. Hope this helps.

[@jenniferlee482]

Thank you so much for your information, I myself just recently over the weekend, Chase closed my checking and savings account without any reasons. Had the account since 1990, I was sad and angry, and I felt powerless. I live paycheck to paycheck, and maybe I got blacklisted because I didn't meet their high standards. Bye 30yrs of chase~ I thought chase Bank was the best bank in America. It's so embarrassing. I never thought a bank I chose can kick me out. It feels like a hurtful breakup that I feel I got dumped without knowing the reasons....

[@a.evelyn5498]

Very insightful. In this day & age, I do prefer to have a very well hidden stash of cash. I believe it’s necessary. There is too much dependence on these institutions, & they will step all over you again & again without reprisal.

[@ceciliapetrowsky2572]

Amazing comment!

[@mikemiller659]

What is the reason? Has to Some reason

[@user-hy3vp5kp1o]

@@jenniferlee482 Someone should tell Kevin Hart that Chase bank is cheating people and closing people's account for no good reason..

[@thisbushnell2012]

Every time Chase or any bank oversteps and ignores their fiduciary responsibility to their clients, they must be pursued PUBLICLY until the behavior is corrected, required to pay all expenses and losses to the client, and punished financially to underscore the lesson.

[@javaskull88]

People do best with member-owned credit unions. The last time I had an account with a bank, they literally bled it dry with fees. Never again!

[@allthingsnu4673]

My bank doesn't charge me fees but I think I'll still transfer a big chunk of money from them into my credit union account just to be safe.

[@user-cv7uh2ec2y]

Any particular credit union places y’all have in mind? I have wafd but I’m trying to get a credit bank I can trust like y’all mentioned up above.

[@allthingsnu4673]

@@user-cv7uh2ec2y Credit Unions tend to be local or regional except for Navy Federal Credit Union, PENFED, etc. If you're not affiliated with the military, you should check your area to see if there are any others you can join for some other affiliation you have.

[@clarencewildes1747]

Same thing happened to me at a credit union.

[@Iquey]

Was it Fees of America?

[@isrz8740]

Chase froze our checking years ago because they said our direct deposit bounced. How does that happen and why froze the whole amount? But weeks later they admitted that it was an error on there part. But the stress made me swear never to bank with them ever. NEVER!

[@pasques]

Most employers have fine print where they can "claw back" any funds they deposited (most people don't know this). They claim this is for things like double deposits. But bounced? That's not possible.

[@strawberryme08]

Credit union is best

[@2011Savere]

This makes no sense. They can’t sieze your money with no explanation. Do they have a court order? Are they being sued? I’m about to do the old school thing and put my money under my mattress.

[@Rene-cn4jc]

Legally banks can hold onto funds with a reason usually for up to 30 days. After that, funds should be released. Whoever was responsible for investigating failed. 3 months is way too long to hold funds. BofA was fined for something like this

[@sandyrose2398]

@Tavari This is what's going on with many banks - it's called Bail-In ---- when the bank(s) steal their customers' money. It's like the New Math. Our Rules and Laws only benefit the RICH.

[@takearight.]

@Tavari Banks apparently will take your money too “if they really want it”.. lol.. they don’t pay us anything in interest but use everyone’s money to accrue interest for themselves.. I need more mattress stuffing..

[@camillewright7914]

This is one of the things that we were repeatedly warned against that the Republican party, Donald Trump in particular was so fond. He came into office and immediately wrote sweeping executive orders rolling back Financial regulations put in place under the Obama administration as a result of the financial collapse of 2008. Banking institutions prove to us 15 years ago that they cannot be trusted to manage our money without oversight. The GOP love to talk about limiting the powers of government but it's necessary when systems like banking control our financial livelihoods with impunity. This is why I support most Democrat campaigns. The GOP lobby on the interest of everything thats keeping us from a better quality of life that we're killing ourselves to try to have- big American corporations don't pay enough taxes and in the same breath low ball wages and leave the burden on the working class to fund the infrastructure of the country Big Pharma is pimping us while killing is and inflating drug prices as they go Gun Industry, the lifting of the ban on assault weapons in 2004 is a direct cause of increasing gun violence Economic crisis of 2008 saw the entire country and as a result global markets suffer- people lost so much and after the Obama administration repaired the us economy in record breaking fashion he was honest about how we had gotten to such a point and made common sense regulations to ensure our money, markets and livelihoods stayed stable and banking tactics were more transparent and honest. But for some unfathomable reason people vote for the party that gives more power to the entities that proved they don't have out best interest at heart. Stop voting for them.

[@riseabove3082]

@Tavari you're wrong. same thing happened to me at Chase. It's a horrible bank and yes Chase will freeze your account for anything. Typically it happens after you report a fraud charge or something like that and Chase will go haywire instantly freeze all your funds and blame you for it. Don't believe me?! Open a Chase account and enjoy!

[@annadouglas7168]

Chase bank has been doing this across the states They did it to me as well There needs to be be a class action lawsuit against the pathetic giant!!

[@ricardcluter4765]

Why would anyone bank with Chase? This is like the 20th story, I've heard, about Chase, within the last year.

[@MrDarthvis]

Unfortunately Amazon prime credit card uses chase and I’m forced to use them

[@Thomas63r2]

How much bad publicity is Chase willing to endure without responding to questions or returning the money?

[@EmeraldJade66]

@Thomas63r2 ... Exactly! I've yet to see ANY ONE from Chase bank represent them and their evil doings! That's because they KNOW they're doing WRONG and always up to no good!

[@nonawolf7495]

Chase once froze my account without giving me any notice or explanation. I went to the branch in person and loudly refused to leave until I got an explanation. Turns out they had put my account into escheatment because "there was no activity for 6 months". WTF do you mean, no activity?? I get a direct deposit from my job every 2 weeks!!. 'Oh - deposits don't count as activity... only withdrawals do.", sez the genius behind the glass. As soon as the matter was resolved - I did indeed make a withdrawal. All of it. They are scum.

[@thewebdiva5903]

Escheat doesn’t happen after 6 months.

[@lynx70123]

Wow.

[@canyonmonkey2537]

Good on you. More people need to stand up for themselves

[@tonygarrett9115]

It's Jewish ✡️ owned. That should tell you to stay away right there

[@hfamepham2094]

This bank is crazy 😧😧 i had account with bank of America over 30 years no problem

[@playhooky]

Never ever bank at the big banks: Chase, Wells Fargo ("a criminal enterprise masquerading as a bank" per Clark Howard lol), Citigroup, and Bank of America. Go with a local or smaller regional bank or credit union!

[@ed0078]

I am sure you would like to retract that statement now that small local regional banks are being looked at by the depositors

[@playhooky]

@@ed0078 Um, no, there is no reason to retract that statement.

[@atort]

@@ed0078 JAIME Diamon told people of the little banks.... come to my big bank. They are one of the BIGGEST criminal enterprises.... This bank collapse is on purpose, wake up! Do some basic research!

[@C_AVATAR]

That's because this is all done by design to scare people into dumping regional banks and putting their money into these big banks. I'm trying to remember the youtube channel who mentioned it.

[@sandyrose2398]

I read that these Big Banks are going to swallow up the small banks and regional banks. Sounds like a Plan.

[@13caseybruce]

OMG the exact same thing happened to me/ Im in the process of suing them now

[@CS-ki5uf]

contact your Attorney General of your state. Reg attorneys can't do much.

[@1dash133]

According to the latest news update, Chase Bank returned the $48K to the family in February 2023. No explanations were given. No apologies were reported, so I assume that none were given. If I had been the couple, the first agency I would have gone to would have been the Federal Deposit Insurance Corporation. Loss of funds at an FDIC insured bank. I'm pretty sure that would have caught bank executives' attention.

[@susanworden6459]

Thanks for the udate.

[@chuckh4077]

Best story for getting multiple bank accounts in different banks. Chase can freeze my account but at least I have access to my other accounts in different banks.

[@eckankar7756]

They have a pretty fancy house and new, hip hair cuts for people begging for money. Get that woman out to Basha's and she can ring up groceries rather than be all 'retired' and broke begging friends for lipstick money.

[@gbottle0521]

We are ANTI-Big bank for years without Big Bank of Scamerica!🤣🤣🤣🤣🤣

[@gbottle0521]

@Tavari maybe Chase Bank will plan to take all your money 🤣🤣🤣🤣🤣 Chase bank will look up at your money.

[@gbottle0521]

@Tavari 🤣🤣🤣🤣🤣

[@Rene-cn4jc]

As someone who has worked for multiple banks in the fraud sector, I absolutely agree with keeping your funds in multiple banks…especially when it comes to savings accounts.

[@jumper555]

Stop banking at Chase. It's basically the Karen or HOA of banks now.

[@Rhaspun]

Them and stay away from Wells Fargo.

[@itistime5699]

I stopped in 2012

[@KD-nk3ht]

Chase, Wells Fargo, and Citibank. Stay away from all three.

[@fuvjvjchxhc7063]

Ladies and gentlemen it's not only Chase. I think its a trial run for what is coming to the banking system

[@Jiltedin2007]

Would you say Bank of America is next?

[@djfields1]

Yeah, something is up. To many banks are going down.

[@C_AVATAR]

That's a good point. SMH. Sign of the times.

[@sandyrose2398]

@@Jiltedin2007 Probably

[@NaturalBeauty214]

Yep, that's this 1st thing I thought. 😢

[@Delightfullydee7]

Some of these banks need to be shutdown or least regulated harshly. They literally stole from their own customers.

[@michelledarr2508]

Account holders should very seriously consider withdrawing their money out of Chase bank. Outrageous! Glad this couple is sueing.

[@BobbyCompton-zo6wd]

Helping the little guy. Good job news team!

[@MaggieMiller1]

Every time Chase Bank sends me mail that says "get $300" for opening an account with us, I remember the many videos I've watched about their mishandling of fraud. I shred them and say "no thanks!" Thanks for sharing your story.

[@patricklonski]

My mother had a Chase Brokerage Account with 100 shares of AT&T. When she passed away over a year ago we went to the bank to transfer the stock. Long story short they refused and told us to go to court to get the stock and we never recovered the shares.

[@itistime5699]

You didn’t sue them?

[@patricklonski]

@@itistime5699 No because the cost of the suit would be much greater than the value of the shares. We ultimately will recover but it will be a long time.

[@itistime5699]

@@patricklonski the defendant always pays your attorney’s fees if he loses. And they will lose in court , they know it

[@patricklonski]

@@itistime5699 Didn't think of that. Thanks for the information

[@alecepting1371]

Did your mother have Transfer On Death instructions for the brokerage account? If not, it would have gone into probate, and only the court-appointed executor of the estate could transfer the shares to the heirs according to the terms of her Will, assuming she had one.

[@MsTrish3520]

Agree. Keep a years worth of CASH at home, several bank accounts at different banks.

[@nursynikki]

Several years ago, the day before Thanksgiving I went to the grocery store to buy all the celebration items, it raised an "Unusual transaction", luckily I have another debit card from another bank. When I went in to inquire about why my card was declined they said I don't normally spend that kind of money.....its the day BEFORE THANKSGIVING.. there wouldn't have been a Thanksgiving that year if it wasn't for that second account.

[@rhkt]

Had the same thing happen several years ago with Chase Bank at Christmas time. Went out to do most of my Christmas shopping just a week before Christmas when Chase declined my card half way through the day for unusual activity on my account.

[@sinebar]

That can be a life saver but frustrating none-the-less.

[@carollynt]

You’re the same person that would complain loudly that they approved a $300 withdrawal at a grocery store.

[@Graybeard_]

To me it's not about a bank freezing your accounts. A. mistakes happen, B. software can red flag an account because of certain kinds of "behavior." Fine being careful keeps us all safe, but there should be a federal oversight policy that when a bank freezes your account, you are immediately contacted and scheduled for sit-down meeting, with not only the bank rep who must explain what happened, but and independent ombudsman and your attorney. From that meeting a full explanation for what occurred, a timeline of resolution or a referral where your case is passed on to a state or federal agency for resolution should the bank's hands be tied over federal banking rules and regulations.

[@andredaedone7732]

I don't have any big banks accounts and moved many dollars over to CD accounts in Ecuador © 9%. This sounds like a IRS , Treasury or FBI freeze. If this couple has foreign accounts and they never reported to the Treasury department, this could happen also. I knew people that risked not reporting foreign accounts and it did not end well. Court is the way to go with this but if they lose, it will cost them a bunch more. They should have contacted the fraud branch to the the Treasury Department and wrote their congressman before hiring an attorney. I had a problem with 5k at the Navy Federal Credit Union some years ago. I wrote the CEO and the problem was solved within a few days and they gave me 300 bucks for my trouble. Chase Bank is run by the elite Mafia, I would stay away.

[@clarky23]

I currently bank with a regional bank in South Carolina while living in the Philippines. But as soon as I can get permanent retirement residency, I will be moving my assets here. The US banking system as a whole just sucks.

[@billyjohnson9166]

That’s good until it’s not good and you lose your money

[@andredaedone7732]

@@billyjohnson9166 Over the last 7 years I made about 55 thousand and have about 75 thousand over there now. So if all of Ecuadorian credit unions and banks lost all their money, which would have to happen because I am in the top three, then the insurance cover 32k per account and if they paid 50 cents on the dollar which I highly doubt because insurance on these accounts are pretty well funded unlike here, I would still come out ahead. I made 32k in two years because I had 200k in those accounts, until I bought my condo over there. And any money I lose can be written off on American Income tax because I claim my winnings on these accounts as income here and therefore you are allowed to take losses on foreign accounts. It's worth the risk.

[@andredaedone7732]

@@clarky23 I bought an apartment in Thailand and moved a bunch of money there when the Thai Baht was super low against the American dollar in early 1999 and when I decided to sell, I closed my bank account and transferred all my money back over here and made about 30% just on the exchange rate on everything. Was like 40k on the exchange rate vs what I paid for the Thai Baht years earlier. Plus I made 5% on my cash while sitting in the bank. It was a good deal. I live in South Carolina. Moved here fr ok m my Florida place last year. And now go to my condo in .Ecuador in the winter months

[@mikemiller659]

Thats sounds safe equadoor

[@swimlaps1]

BofA is a worst! Incompetence and rude! Opened an online CD with deposited funds. AFter 1 wk, still could not log in. Called & transferred many times. No one knew. After 3 wks, one person finally found it. Bank's mistake-no explanation. Lately, opened a savings & the banker lied about things. Will close it.

[@HealthyHumanAcademy]

This is why we do not need just a digital currency right here

[@ramonhernandez1623]

They’ve also done that to me twice. No reason. I never order checks so no check bounced. No overdraft protection so I was never negative on my account. No suspicious activity. Just closed my account. It also took 6 weeks to give me back my money in my account. Never again…

[@beckybarbour2906]

After hearing this who wants to do business with this bank

[@donnajones-od9qs]

A friend l have (her friends) are going thru the same thing l think with another bank. It makes me SO angry that banks can do this. I hope this couple can get their funds soon.

[@giao2380]

Once I went to withdrawal $50,000 from BOA and the teller laughed and said they would have to “scrape the vault” and it was “not possible”. I was soooo irate. I asked for a manager and she finally helped me and ordered the cash. These banks are using OUR money against us. It’s not bizarre, it happens more often than normal.

[@mj9949]

This is disgusting that a bank can do that to you. Must be political

[@carolw32]

I just saw a YT video that was about 2 years old showing a lady that had the something happen to her with Chase Bank. A complaint needs to be filed with the state Attorney General's office.

[@staticthewhitewolf7040]

They froze their accounts and then closed them without handing the couple cash or a cashier's check? Sounds like bank fraud by the bank. Or out right theft.

[@jeffhuggins64]

Chase CEO needs jail time..................

[@g.t.richardson6311]

Come on man

[@carlosalenduran4630]

That I'm a I'm a member of Chase Bank oh so that's what they do they give you all kinds of run around and you having a Chase account your savings account you want questions and answers and they don't know what's going on I just lost $1,000 on the 8th of March nobody knows what happened to my money so I'm going through the same thing these people are it's a shame

[@13caseybruce]

They've done this to me TWICE now!

[@MH-pz8wf]

Run with your money! stay away from Chase for sure. Sorry to hear about this happened to you

[@kellykersten8828]

Why are you still with them??????

[@lorenzodossantos1111]

When you complain this is how: When you get to speak to a person ask them for their name and employment number. Ask them who their immediate supervisor's name is, then ask to speak to them. Cont...Hold everybody accountable. Follow up with an email listing those names. Don't be rude, be real nice. No emotions whatsoever. Repeat back what they say. Record the conversation...tell them you are. Write their legal dept. Learn to format a letter, then send it.

[@riseabove3082]

Chase is a different breed. They don't care how nicely you ask. They only respond to their own timeframe or to a court date.

[@DoingBetterToday]

Same thing happened to my sister! Except her accounts were 4 to 5 times that amount. She still hasn’t received her funds!

[@diannenaworensky6698]

WOW

[@13caseybruce]

They also Stole money ditrectly from my account ny double charging things then they "adjust" the bank ledger to try and bury it. They stole $1560 doing this. I literally have the receipts.

[@Amanda-zd7ei]

This happened to me at another bank

[@MargaritaDunn-nf1oz]

Why don't you get in contact with mr Chris Holland

[@MargaritaDunn-nf1oz]

That's if actually they payment proofs details are still with you

[@MargaritaDunn-nf1oz]

​@@Amanda-zd7eiyou can get to Mr Chris Holland for his help with your payment proofs details

[@13caseybruce]

@@MargaritaDunn-nf1oz I have the money order receipt.

[@sherilagassey1113]

Yup same is happening to my husband and I as we speak. We took money out of our 401k (we are retired) and they cashed the check but closed our savings account and are keeping the money. We are fighting it with everything we can but to no avail.

[@christiangreen1477]

lawyer

[@jasonjonathan428]

Thanks for continuing updates I'd rather trade the stock market as it's more profitable. I make an average of $34,500 per week even though I barely trade myself.

[@nickantiorio2874]

I'm favoured financially, Thank you Jesus $32,000 weekly profit regardless of how bad it gets on the economy.

[@luckyree3841]

How ..? Am a newbie in crypto investment, please can you guide me through on how you made profit?

[@martinvaisman8578]

Thanks to Mrs Deborah Davis.

[@martinvaisman8578]

She's a licensed broker here in the states

[@sophieberen883]

YES!!! That's exactly her name (Deborah Davis) so many people have recommended highly about her and am just starting with her 😊 from Brisbane Australia🇦🇺

[@13caseybruce]

CHASE is AWFUL

[@Joeladgra]

I almost opened an account with them due to non stop invitation to bank with them. Thank goodness I saw this and few other news about them. Nope not gonna bank with them.

[@BabyGangsterIsMe]

go with bank of america.. they never freeze it

[@damiansandoval3137]

Why is chase bank always holding peoples money

[@craZbeauTful]

They're lucky they weren't arrested. I hope they win in court and Chase is lucky they aren't explicitly suing for more!

[@sunlite9759]

They should contact the "Controller of the Currency and get a case number." I did some 10 years ago with another National Bank involving fraud at the bank and got it all back. Then I had to fight again to get the interest refunded when the bank opened up for an overcharge loan when the account was overdrawn.

[@chrisiman-ro2wt]

I recently opened an account with Chase Bank. I have another account at a federal credit union where I work (as a federal employee) I’ve heard so much negative things about Chase over the last few years. I wouldn’t be surprised to hear that some disgruntled individual blew their local bank up.

[@timelessmusicfamilymusic9175]

That's why I request paper statements from my bank mailed to me monthly.

[@joralemonvirgincreche]

Your paper statements aren't going to show any more than what you would see online.

[@timelessmusicfamilymusic9175]

@Joralemon Virgincreche if the bank shuts down and there's no internet connection, it's hard to prove what you had in the bank. Your paper statement shows the proof.

[@MLVJ95]

Chase bank is probably the worst bank ever

[@J3AD]

as soon as you said Chase Bank, and that was enough, they won't even tell ya why they seized it. boycott of that bank

[@13caseybruce]

They can recover 3times the amount owed in civil court small claims division. That's what I'm doing, The next step is to subpoena for the records and al judge will grant that. If I had stolen money from them I would be in prison right now. We need to expose them.!!!

[@13caseybruce]

I assume Wells... We should talk to a lawyer I've been getting more and more comments about my other video on KZbin and there are at least three or four other people who said the same thing. And my video has since been removed for whatever reason but at this point I'm filing a small claims suit in Maricopa county and from what I understand what they do is count on people not having the ability or the patience to litigate but from what I understand they will settle as soon as they get served. And I'm going to make that as difficult as possible for them because they caused me so many other problems I don't care to discuss. But I would be interested in hearing what happened to you.

[@trustytrucking9917]

Excellent advice ☹️. SMALL CLAIMS IS THE KEYWORD

[@djladymc9131]

I work in compliance and risk, sometimes there is more to the story than people think. Sometimes customers have subpoenas and we have to freeze accounts, sometimes customers are going through litigation and a judge signs for customers assets to be frozen.sometimes people falsify claims and a thorough investigation needs to take place and if it’s a large amount they won’t allow the funds to be accessed. And much more.

[@djladymc9131]

@clot shots the bank is not obligated to give anyone information unless it’s signed by a judge, even if it’s an attorney. I see it all the time with people who are being investigated.

[@riseabove3082]

Trust me. This is all about Chase and nothing else. They are criminals. This is what they do for regular customers. I know it may sound too unreal until you go thru it yourself. Chase is the worst of the worst of a bank. Worse than Wells.

[@glow1815]

​@@riseabove3082 there is no banks better then others.

[@christiangreen1477]

then you provide that explanation, and a copy of all court docs to the customer.... no excuse for secrecy.

[@lyndastarwriter8507]

That's because the money's gone..theft, via someone who hacked the account, or an inside job at Chase declaring fraud in which the account appears frozen.

[@jeremyfryar3424]

Chase did the same thing to me. It wasn’t nearly that much money but it still hurt me. It’s because I tried to deposit a personal check from my father in law.

[@petenrita]

Is there any update?

[@cer2299]

I think government regulators need to get involved. Chase has been involved in a lot of scams lately.

[@ed0078]

Strange, my account rose by $48,000 for no reason

[@jujujupiter]

Hahaha

[@takearight.]

Ooh ooh!! What’s their name? Could you be so kind as to hook me up with them?? 48,000 dollars in TWO Weeks! WOW!! lol…

[@KpxUrz5745]

Bahahahaha!

[@KristinaKarina]

I have heard about other problems with Chase bank. Some people hate BoA - but I have been a customer for 20 years, and EVERY time I have a problem, or a dispute - they refund my money IMMEDIATELY, and research the problem. I have never had to give money back for bogus purchases. The telephone operators are professional, understanding, and even understand your anger. They're very good!

[@susanrand512]

Was there ever resolution?, hope so

[@kamman1374]

Guaranteed it's BSA BS. There's been many situations where we've closed accounts but can't give any indication of why, because it's something to do with ofac. The worst part is, even the employees don't get an explanation as to why those accounts are flagged. So the front line looks even more dumb in front of the clients. Half the times there's no rhyme or reason when the account is not in good standing.

[@motleyassortment5512]

Sue them if they refuse to release your money. Can't withhold without reasons. It's their money, Chase!

[@israeldanao2070]

Any attorney recommendations

[@wadehiggins1919]

Not everyone has friends with enough cash to float them until an issue like this can be resolved.

[@chaoticallysay2625]

It's probably someone from their bank scamming people

[@wread1982]

Everyone call chase bank and ask about why they are doing that to this couple

[@dangould4425]

The same thing is happening now with my account. I went into the bank and the lady behind the counter was very helpful then gave me a number to call in 24-48 hours for my money to be released. I called the number which was handled by people in India and they refused to release my money. It's been two weeks now and I don't know how to proceed.

[@ianh9072]

Thanks for the cautionary tale. Looks like I’ll be closing my Chase account. 😳

[@texasgina]

I hate Chase and Bank of America

[@animelover-ef1eg]

Does any body know if this family ever got their money back ?????

[@israeliqueen153]

yes they did.

[@garybrown4671]

I learned my lesson about this bank years ago. I'm glad mine wasn't as expensive as these folks.

[@BooksbyAFoster]

Prayers for these people...

[@SteveJ-hn8hs]

It's called felony theft. File criminal charges on whoever put a hold on their money.

[@obviouslyurnotagolfer148]

I'm pretty sure there was internal theft, Chase is trying to figure out what's going on without letting people know the banks confusion. They'll get their $$$ back at some point.

[@kristinb5121]

This shows how important it is to keep updated statements. I’m sure when the accounts were closed, online access to their accounts was cut off as well.

[@kenc2257]

I don't think that this particular story involves "updated statements." Also, these 3 accounts were "frozen," not closed; the money still existed within the accounts, but the 2 customers had no access to their money/accounts.

[@billyjohnson9166]

Andre I totally understand I’m in the Philippines and have done similar. As you said you have to claim it as income which is required by the IRS. You have to be careful. Never have all your money in one place. Spread it around. I could say a lot but only by phone or in person.

[@mavricxx]

I closed my Chase acct, Chase is the new wells Fargo. If you look online, there's so many issues with Chase now. Glad they're getting sued, I'm looking forward to see how this gets resolved and they win. I REALLY hope they don't settle, it's the only way these banks will learn. Damn shame cause Chase used to be a legitimate bank we could count on.

[@nickyfurlano8531]

Maybe Chase thought they were given a Christmas present of 48G's

[@jaeess3544]

Or did they confuse it with a government bailout/bonus?

[@michaeln.2383]

I've heard of chase emptying your account and refusing to give you your money back unless you can producing a paper statement proving what you own.

[@sandyrose2398]

Everyone needs to get paper statements from every bank they have accounts. Never go paperless (you'll be a target.)

[@terrymartinez7625]

Wow, I was just thinking that. I will change that right now, thanks!

[@Mgpcc67]

Any update?

[@sct4040]

If you have money at Chase, time to remove your money from them.

[@tigreactivo517]

How do they only have $48,000 in the bank with a house like that?

[@tigreactivo517]

Then why are they crying about borrowing money and not having any? My point is still proven correct.

[@jetuber]

@@90gdv Did the bank given an explanation?

[@HayesRanch]

Seizure actions like this are usually are homeland security and DEA enforcement - I am not saying those people did anything wrong, but someone else could have placed money in those accounts fraudulently and its seized until that case is resolved.

[@yflegal6503]

Nobody should have an account with Chase Bank.

[@muhammad-bin-american]

How is this even possible?

[@doreenkelsey8739]

As a former (now retired) banker, I would posit that the couple is suspected of money laundering, and that's why the bank froze their account and will not share any information with them or the press. They may well be innocent, but until the bank is assured that they have not engaged in potentially criminal activity, they will not have use of those funds. The penalties for non-compliance with the Bank Secrecy Act are severe, and I doubt Chase will resolve this matter any time soon.

[@stphinkle]

What will happen if the couple wins in court and the judge orders that their accounts be unfrozen?

[@vincentemendez938]

My thoughts exactly. I work as a banker. They may just be innocent but whatever they did or even said during there recent transactions raised some red flags for a BSA compliance officer to investigate. I’ve had customers structure there deposits to avoid a CTR report but that only made us file multiple Unusual Activity Report’s on there account.

[@doreenkelsey8739]

@@vincentemendez938 - we called them SARs (Suspicious Activity Reports) and these can lead to accounts being frozen. Banks don't randomly freeze accounts. There's more to this story. Structuring can result in an account being forcibly closed, so there might be something more serious going on. This couple could be involved in something more serious, such as being mules for a money laundering or drug operation.

[@kellykersten8828]

If it was money laundering it'd be a hell of a lot more than $48,000.

[@kellykersten8828]

And by the way, Banks do whatever the hell they want to do.

[@OM-xw6su]

Move your money to credit unions. Banks cannot longer be trusted

[@NormaStrange]

Can you elaborate why credit unions are not as risky?

[@straycat1674]

I hope not only Do they get their money back and all expenses, but every down the road which hopefully would be three times what they’re going for.

[@KpxUrz5745]

Long ago Citibank in NYC suddenly closed my checking account, causing many bounced checks and large fees from all the check recipients. The bank's reason? Because their ATM machines malfunctioned multiple times, where my cash withdrawal was typically $20 less than requested. And each time, at the end of the day, they "found" my missing $20 bill in the bottom of their machine! This happened to me three times within a 2 month period. In other words, I was a 100% honest customer in good standing, but their stupid ATM machines were faulty. The manager who threw me out declared "We don't need customers like YOU!"

[@stephanienguyen6992]

Take Out Your Cash. Big Banks are not SAFE.

[@ed0078]

Neither are the small ones. Small banks are now being scrutinized by depositors. Look at their earnings they will fail sooner or later

[@Ava-hf6yk]

I can't believe how honest the team is, *Cryptotraceback* an angel in human form. If you get scammed, if you can't let go, because I'm not a quitter, it's really good to get help, started watching your page on the internet when I was in downtown Seattle, and it happens to be accurate and brilliant. You fought evil very bravely. Thank you for saving and improving lives every day, being a crime fighter can be tough but you have stepped up with courage and strength.

[@randybarlowjr]

We need an update!

[@AV1978AZ]

They did the same thing to me 10 years ago. No explanation, just accounts closed.

[@maaltx]

Yes it happened to me 3 years ago with chase. I have money for a down payment for a house and when I tried to get my money, chase freeze my account for no reason. Got my money back in a nick of time for closing. What a nightmare.Never will I bank with them.

[@sammyocgirl7411]

dude you had a TAX LIEN