MG4 - Binding Your Phone and Using the MG iSMART App

[@hellomynameisbenjaminupton]

Great video. None of the MG4 reviews I've seen mentioned this app.. I randomly searched for it. This is such a good addition to the features this car has... From someone who despised EVs just a few weeks ago, I am close to being sold of the MG4.

[@NevoEVReviewIreland]

Glad it was helpful!

[@desobrien7357]

Teck word to add to my brain... binding as opposed to connecting. I like these videos as it can be difficult to know what you can do, tech wise in a car, until you purchase. Dealers generally have only a limited idea but there are exceptions. Most helpful. Judging by the comments others are also interested in this type of video. Keep up the good work so us meer mortals can use the avaliable tech. Des

[@NevoEVReviewIreland]

Thanks Des. Sometimes I think they make up new words just to sound fancy but I suppose binding is a step above just connecting via Bluetooth which can also be done on this car

[@tutaref]

Thank you. I tried five or six others whose software must have been different to mine - I couldn’t do the process. You instructions got me there! Thank you!

[@NevoEVReviewIreland]

Very welcome!

[@stevesinclair1791]

Great clip thanks - Got the Trophy Model on order here in Suffolk- Just that it only comes with the 3 pin (Granny Cable ) Shopping around for the Type 2 at the moment for more efficient home charging.

[@NevoEVReviewIreland]

Type 2 is definitely a must. In Ireland the cable comes with the car. A strange decision by MG UK or your dealer

[@LordFordism]

Mate I love ya work! I’m in Melbourne Australia and have really gotten so much desired insight from your videos, thank you so much!! They sat is coming down under in 2023, I really hope so, as I’m well keen on it. As I’m a driving instructor I have a 1000kms a week on my current Corolla, so looking at an affordable EV is a sensible business choice. Oh and BTW, we foooooking love the Irish!!!

[@NevoEVReviewIreland]

🤣🤣🤣 Thanks for the comment and I wish all my viewers were as enthusiastic!

[@adriancarey7848]

Very comprehensive, thanks . It's a pity it's the same price as the UK, despite no vrt and €5000 grant. Just a ferry crossing and extra 3% vat.

[@NevoEVReviewIreland]

Thanks Adrian for the comment. Hopefully the price will hold when the subsidies

[@vitaliyyavtukhovskyi5947]

Can you bind multiple phones/users to the car? Like for example if I have all of this set up already, could I register another user on my wife’s phone and pair that phone as well? So we would both be able to use the car with our own phones/accounts? Thanks!

[@NevoEVReviewIreland]

Unfortunately not I believe. You can share the digital key with another user so this at least is a workaround but only 1 phone can be bound at any one time

[@wellazvambe4445]

Hi mate thanks for the informative video. Can you do a video on how the mobile sim or network in the vehicle actually works as in, what network does it register to? And is it automatically assigned to a particular gsm network? How os the data usage billed to your account ? Thanks and looking fwd to it.

[@piotranest999]

Very helpful. Thank you for posting.

[@NevoEVReviewIreland]

Glad it was helpful!

[@slimbo689]

Just received my mg4 today, when I charge it before I go to bed tonight can I turn the screen off in the car and lock the doors because I want to schedule it for 12.30am till 4.30am but just concerned with that screen on it would attract some un wanted attention when I’m asleep.

[@NevoEVReviewIreland]

Hi Slimbo. Sorry I'm only coming back to you now. Did you get sorted?

[@slimbo689]

@EV Review Ireland Yes thanks, still figuring alot of things out but I'm loving the car 👍

[@MaxAigner]

I get stuck at 3:20 - when trying to scan the first qr code with the App after registering and logging in I get the error message "Dynamic code verify failed" an the smartphone screen. Nothing seemed to work for now 😢 /Edit: doing a factory reset did the trick

[@NevoEVReviewIreland]

Did you go back and ask the dealer yet? Sorry to hear the issue

[@MaxAigner]

@@NevoEVReviewIreland I did some research and tried again on another day and then I did a factory reset on the cars settings and then it worked like a charm 🙈 The only issue I still have is that the car looses a lot of settings on every restart like the Windowlock for the rear windows or the eco mode or energy safe toggle..

[@NevoEVReviewIreland]

Hopefully can be fixed with an update from MG

[@jackhigh13]

Great job Derek very informative, i have a SR Excite on order and the digital key is only on the Exclucive is there any chance its coming to Excite in a software up date.

[@NevoEVReviewIreland]

Thanks for the comment. Let me check and come back to you. I have a feeling it's going to be exclusive on the exclusive.....

[@tv175s3]

I think this is on Trophy (Luxury) model? There is also a iSmart app Lite for basic model, I'm wondering what the differences are?

[@NevoEVReviewIreland]

Oh, I hadn't heard. Let me reach out and find out.

[@garycollings4557]

Hi I like all your reviews you are very fair I have a mg 5 I has been a great car over the last 2 years no problem I like the mg 4 but I think I would like the all wheel drive model and the mgc the cyberster hope they will be out soon we did not get the e motion it look like it would have been a great car once again great reviews keep them coming cheers gary

[@NevoEVReviewIreland]

Thanks for the comment Gary. The MG5 is a great car, I'm looking forward to having a look around the facelift version. Really looking forward to the all wheel drive version too! Lots happening in the world of MG

[@paulsandham9105]

Unrelated to your video really but do you have a comment on the problems with scheduled charging that many owners are reporting? I’ve tried twice to charge in the early hours of the morning but both times it has charged before midnight. Thank you.

[@NevoEVReviewIreland]

Haven't heard about this issue. What is MG saying?

[@paulsandham9105]

I haven’t asked them yet. I wanted to make sure I wasn’t doing something wrong but other users do seem to report problems. I tried again on Thursday night scheduled to start at 01:00 but it hadn’t started at 04:30 so had to start manually. 🤷‍♂️

[@NevoEVReviewIreland]

No good

[@razorg4421]

Is the scheduled charging available on mg5 as well?

[@NevoEVReviewIreland]

I believe so

[@glens1416]

Hi. Can the 360 camera be viewed from the app? Thanks

[@NevoEVReviewIreland]

Thanks for the question. Not that I'm aware.

[@hannahcollins4885]

Hi I am an Apple user and my car seems to favour the android option for some reason…. I have had the car for two days and it’s still showing on the app as being in Brussels so won’t sync with my phone ☹️

[@NevoEVReviewIreland]

Sorry to hear this. Have you contacted your MG dealer?

[@bodyhanger7137]

The app is definitely not for everyone, just a personal data hog. I don't use it on my MG4 LR Trophy and I definitely do not need or use it. Pre-conditioning the battery in cold weather before charging is a great addition with the app, but I just hop into the car and do it from there. Thanks for the video though, was very informative with crystal clear instructions. But again, it's not for everyone. I hit the like button.

[@NevoEVReviewIreland]

Thanks for the feedback!

[@jondoe5536]

I bought a mg4 about 5 weeks ago and put a fronius wall pilot in my garage, I wanted to use the app for charging instead of going in the car every time to use the screen to charge the car. Are sitting in the car to start the charge process?

[@IamMotorHomeless]

thanks, can you turn on and off the V2L via the App ?? or do you have to do it on the screen in the car ?

[@NevoEVReviewIreland]

I think it's via the internal screen in the car. I can't remember the function on the app when I had it. I have it again next week so will let you know.

[@IamMotorHomeless]

@@NevoEVReviewIreland thanmk you, I recently watched a video, that shows how to change a charge cable into a discharge cable by swapping the resistor in the plug. The car detects the Amperage of the cable by the size of the resistor and at 470 ohm, it activates “discharge mode”. I am certain, most people would agree that it would be nice to turn discharge on and off without getting in the car

[@gregrichardson2070]

What if you have two drivers. Can they both be set up with the app ? If not, what happens if the main user is overseas ? Do you de-register the main user an set up the secondary driver while they are awy ? etc

[@stephenroutledge6548]

I was reading that there is a 2000 euro price drop for Mg4 in Europe. Any chance there will be a reduced price in Ireland?

[@NevoEVReviewIreland]

Thanks for the comment Stephen. Haven't heard but will try and find out more

[@shehzad2831]

Hi In my app don’t have battery health option to reduce to 80 , and cant find soc option in info system 😢 Any idea ?

[@NevoEVReviewIreland]

Sorry no, maybe ask the dealer for some help?

[@John-te6jo]

I've just got an MG4, TROPHY, it keeps misting up at the front and side windows ,can you demist without putting the aircon on

[@NevoEVReviewIreland]

Thanks John. I think with the colder weather and interior Vs exterior differences will always need the air con. Are you trying to save battery/increase range?

[@shaun159]

Can you have the app on two phones if two people use the car?

[@NevoEVReviewIreland]

Thanks for the question Shaun. Lete check and come back to you

[@Gamezone-ze3oz]

What's wrong if the connect to vehicle option doesn't appear?

[@NevoEVReviewIreland]

Oh I'm sorry, I don't know. Best reach out to your dealer

[@Gamezone-ze3oz]

@@NevoEVReviewIreland The previous owner never did unbind his car. If that happens you won't get the connect to vehicle tag, but MG doesn't let you know that that's the issue. I had to send the MG HQ a message so they could do it remotely.

[@nerfpaul2497]

How does change of ownership work then?

[@NevoEVReviewIreland]

You can also unbind. I did this for the video to show the process.

[@nerfpaul2497]

@@NevoEVReviewIreland but what if previous owner does not unbind, can you force it? Just be worried they would be playing with your sanity by turning stuff on / off on you 😂

[@NevoEVReviewIreland]

I think you'd be able to see as only one can be the binding owner

[@kaziez]

How much is the app? Do you have to pay for it like with vw?

[@NevoEVReviewIreland]

App is free to download and use. No payment required

[@welshwizard1979]

Hi I have a 2021 mg zs ev. Am I able to use the app? When bidding ït asks to scan the QR code but I can't find this code. Is this because I purchased the car 2nd and if so, will a factory reset allow me to get the qr code

[@NevoEVReviewIreland]

I'm told yes you are but please reach out to your local MG dealer

[@Cyprian_G]

Did you resolve problem with QR code?

[@garykinsella8740]

Hi, I'm in Dublin and can't get app to connect to car. My software must be abit different to yours? Only have the car 1 month BTW. I can bind it but don't see another qr code anywhere? Hopefully u can help me

[@hannahcollins4885]

Also nothing about connecting to the vehicle comes up when I did the bond my phone thing

[@NevoEVReviewIreland]

Sorry to hear. What did your dealer say?

[@speedrepublic5270]

Great vid. My app shows “success” when I’ve tried binding.. but nothing actually happens on my app other than showing the home screen where it still says “bind to car” so it’s not actually done anything. So frustrating. Any ideas?

[@szulkarn]

Hello. I just received my mg4 in indonesia. I registered in the ismart app. But when scanned the qr code from login screen car. It says " qr code is unidentified, pls try again" can u help pls thank u

[@NevoEVReviewIreland]

Can't help unfortunately but best contact your dealer

[@tommyjakobsen5504]

how to binding 2 seprate Phones.. Mine and My Wifes.. that seem impossible to do.

[@NevoEVReviewIreland]

Unfortunately only 1 phone can be bound at a time

[@tommyjakobsen5504]

@@NevoEVReviewIreland yes that is so stupied, and they even have a USER fan in menu.. WHY. have a USER fan then only "one" can connect, it can´t be more stupied.

[@philipmulhaire7344]

If 2 people in the house want to use their phones to control the car, does that mean they have to continuously bind & unbind their phone if they want to use the car ? It would be annoying to have to do so when swapping drivers.

[@NevoEVReviewIreland]

Let me check and come back to you. Thanks for the question

[@nelftm]

@@NevoEVReviewIreland Any update on this? Just received my ZS EV yesterday and want mine & my wife's phone connected.

[@NevoEVReviewIreland]

@@nelftm Unfortunately, I'm told it's only one phone binding at a time.

[@emil1371]

for me the qr code from the car jusr wont work and i tried so many different things.. i dont know what to do. Im from germany :)

[@NevoEVReviewIreland]

Good morning Emil. Did you find a solution?

[@octaviandantus9659]

My mg4 it doesn't display any qr code .How I do connect the phone with the car

[@neilsen4943]

Looks easy however, on my car no QR code appears and when I try to login on the screen the country calling code box is locked and won't allow me to enter anything. Do you know why?

[@dgfawkes42]

@@neilsen4943 I'm having this exact issue! Something hasn't been activated somewhere but I can't work out where and how to remedy it

[@dgfawkes42]

Go into settings, privacy notice and accept them. This SHOULD clear the issue.....

[@neilsen4943]

@@dgfawkes42 Thanks, actually i had tried everything previously. However earlier this week the QR code magically presented itself and I was ale to activate I Smart.

[@RL-xt9xv]

Brilliant video. Can you add another phone (my wife’s) to same car?

[@NevoEVReviewIreland]

Thanks. I've heard only one phone can be bound at any time on the current software

[@Apemania69]

Nice review. Realy hope they add the phone key like tesla nio or smart. Just walk to the car and unlock the door by opening the door by grabing the handle. Then press the brakes and its rdy to go. Hope it comes in a update :) Way better app the fiat 😅

[@NevoEVReviewIreland]

Thanks for the comment! Glad you liked it and I'm sure future updates will make it even better

[@noname1st139]

App asking for 4 pin number, I'm typing it saying not available at this time 🤷🏻‍♀️

[@NevoEVReviewIreland]

Sorry to hear this. Best to reach out to your local dealer to sort it out.

[@series60nokia]

Hi I can't the qrcode and 1009 error. Any ideas

[@kirilkirilov7402]

Digital key never been working Look and unlock only Start is not active

[@NevoEVReviewIreland]

Interesting. Have you seen any videos with it working or chatting with other owners? I wonder is it market specific?

[@kirilkirilov7402]

Trophy Edition Volcano Orange Full spec I got it on 13 January and still trying but the app is failure

[@arielmenna4513]

Hello. Thank you for the video. Very interesting. My question is: It is possible to setup the Language of the car to different languages? Thank you. BR. Aro from Germany

[@NevoEVReviewIreland]

Thanks for the comment, I think so! Unfortunately I don't have the car anymore to check.

[@NevoEVReviewIreland]

MG Ireland just confirmed, yes you can

[@arielmenna4513]

@@NevoEVReviewIreland Thank you a lot. Best regards

[@arielmenna4513]

@@NevoEVReviewIreland Perfect!

[@tartanwallpaper]

Does the digital key on your phone mean that you don’t need to carry the key fob with you to get into and drive the car?

[@NevoEVReviewIreland]

I believe so yes.

[@1frojoe]

You don't need your key but you have to unlock and start the car via the app digital key section

[@tartanwallpaper]

@@1frojoe thanks! That’s useful to know.

[@pauldoherty9762]

I don't remember the 4 digit code, can it be reset.

[@NevoEVReviewIreland]

I assume your local dealer can yes

[@MrSpencerJones]

When binding I scan the qr code and enter my pin twice then recive a service is unavailable try again later message. This keeps happening. Pretty frustrating

[@katieeee232]

Been trying the last half hour and had the exact same issue. It says the system is not available. I wonder if the system is just down at the moment. Will try again tomorrow

[@MrSpencerJones]

​Its my first day with the vehicle. I took it to a public charger. Plug locked and green light activated next to it. Charger had blue light flashing. Everything seemed as if charging like vehicles next to me. After walking around shops 1.5 hrs returned to find it had not charged not even 1 percent. Then when I got home I found i had been charged £30. Not sure yet if this is the MG or chargers problem. I enjoyed driving the car but not a great first day with it. Hopefully we can bind to our phone's app soon. Best of luck!

[@katieeee232]

@@MrSpencerJones I’ve had this issue before too, and definitely a charger issue. It’s very frustrating though! You’ll find different chargers within your area and learn which are the better ones (instavolt are really good). Hopefully you have a better experience with charging, and yes hopefully we can sort out this binding issue.

[@MrSpencerJones]

​@@katieeee232Any luck for you yet?

[@MrSpencerJones]

@@katieeee232 Not sure if you got sorted and for anyone else with similar issue. I had to first manually authorise the car from the car. Then reguster and log into the app. Then manually log into the car (looked like I was but not 100% sure. I used the phone ivon not the mail icon) then hit connect vehicle on the car and then scan the second qr code on car screen right with app. After relogging into the car (not just the app) I managed to avoid the service unavilable prompt and successfully binded my car to phone.

[@jondoe5536]

Am I missing something here, if you purchase the car from a salesperson why doesn't the salesperson ask whether the purchaser is going to use the app and help the buyer load the app. It seems they are happy to take the commission and that is were it ends as did my salesperson. I think they call this customer service?

[@NevoEVReviewIreland]

Unfortunately it seems not the case as you can see from the numbers of this video

[@jondoe5536]

@@NevoEVReviewIrelandThese customers that buy a car should think twice prior to giving a positive review. I told one person I give only bad reviews as all business should be doing the right thing, then negative reviews really stand out.

[@adelebrown9973]

This doesn't work on the MG4 long range model

[@NevoEVReviewIreland]

Thanks Adele..have you asked your dealer?

[@MrGMawson2438]

Evening mate

[@NevoEVReviewIreland]

Evening Mr Mawson. Hope you're well.

[@artokiiskinen1058]

Binding doesnt work for second hand owners. The app only works if u buy mg new

[@NevoEVReviewIreland]

The previous owner can unbind and MG should be able to reset surely

[@turbo2687]

You speak way too fast...not easy to catch up if I use your video as a direct tutorial to bind it

[@NevoEVReviewIreland]

Sorry about that