Microsoft Surface Pro 4 1724 Battery Replacement

Step by Step replacement tutorial guide on " How to" repair a broken/not working/not charging battery on Microsoft Surface Pro 4 tablet.
Compatible Replacement parts - bit.ly/3iSyQ0s (USA/AU/Global)
Also, if you are experiencing swelling, draining, or bad battery life then a replacement battery will fix the issue. You might need a new battery to replace.
Tools
Heat Mat bit.ly/3WgsPcF
Portable Heat Gun|Stations bit.ly/44Y5NLp
Premium Screwdrivers bit.ly/3DvLfOH
Premium Screwdriver| Repair tool Sets bit.ly/43JyWJl
Silicone Repair Mat bit.ly/3FKUc6K
Glue | Adhesive bit.ly/3Dw2X4C
Clamps & Essentials bit.ly/3Qvm3Qf
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Timestamps
00:00 Intro Surface Pro 4 Battery Replacement guide by "Geardo"
00:10 Opening the Surface Pro 4
01:04 Disconnecting The LCD Video and Touch Screen Flex cables
01:50 Removing the LCD and Touch Screen Assembly from the body
02:01 Removing the Heat Sink and shields
03:08 Loosening screws and flex cables to take out the battery
03:37 Applying heat to soften the glue on the battery
03:57 Taking out the broken surface pro 4 battery
04:48 Placing New surface Pro 4 battery into the board
05:07 Securing the Logic board by adding screws and Flex cables
05:55 Placing the Heatsink and shield on top of the logic board
06:55 Placing the LCD and Touch Screen by connecting flex cables
07:35 Closing the surface pro 4 by adding glue/adhesive
#surfacepro4 #battery #replacement

[@terryimdorf769]

Some very important details were left out and should have been added as comments in the video. I wish I had read through all of the comments below. I installed batteries in two units that the batteries expanded on the same day. First, I did not know there was a pin to line up the ribbon cable from the battery. After starting them and seeing "no battery" on both, I found the pin. But, after pealing up the ribbon cable and putting in the correct position, neither unit started. Then I read in the comments below about shorting the motherboard. Thanks. Now I have two units with shorted motherboards. Just had to have a comment to put a piece of plastic or paper in between and to also make sure the pin is lined up for the ribbon cable.

[@_________________404]

always try to turn on the surface first before glueing the screen, that way you make sure it really works

[@DIYGeardo]

Yes, it is better to check the functionality. Something we have missed to mention in this video. Thank You

[@l0yer]

@@DIYGeardo what about glue? what should i take?

[@maximilianusnicodemus3548]

B 7000 glue for lcd screen..

[@l0yer]

@@maximilianusnicodemus3548 thank you🙏

[@davidvansickle6610]

Wow, now I know to hire a professional! Well explained!

[@DIYGeardo]

Glad it was helpful!

[@johnsteele2218]

Very helpful, thank you and you team for an informative guide to replace the the battery. GOOD JOB!

[@DIYGeardo]

Glad it was helpful!

[@PattysLab]

I really like your heating mat approach no hard prying the battery :)

[@DIYGeardo]

Thanks,

[@ScottyBeans-ex1ds]

Sir, thank you so much. This is easily the best video regarding this procedure. There weren't any skipped details or jumps. Way better than any other video I've found on this site.

[@DIYGeardo]

You are most welcome

[@eddieharkin2550]

Thank you. Best I've seen. Clear and easy to follow.

[@DIYGeardo]

You're welcome!

[@wontonofanmail]

Thanks so much for the video! To get the battery off and install a new one is definitely super difficult without removing the motherboard due to that little peg others have described. Of course I was too lazy to remove the motherboard so I did it this way and had my young adult son help me place the battery connector onto the peg (hard to see with old man eyes) while I pulled the motherboard away from the case. Not sure if it helped, but during the install, I left a plastic sticky film on the battery connection to avoid accidentally shorting the motherboard and removed it once we got the connector on the peg. Great overall video on a difficult repair!

[@petermai4293]

Thank you so much for the video! I would like to caution those who do this the first time as I did. The lithium battery suddenly burst into flames and I was lucky to avoid injuries! I did not have a heat pad so I used a heat gun to heat the back. They use a huge patch of double-sided tape of exceptional strength to glue the batteries. It was not hot enough even though I set it to 150C so it was impossible to pry the battery off. As I tried too hard and bent one of the batteries, it burst into flames and burnt so hot, spewing ashes and embers out and damaging the surface of the table. So, to get the other half of the battery off, I had to set the heat gun to 300C to blow at the back for 5 minutes and still, the glue did not come off. I had to use a thin, broad knife to push behind the battery and tried not to bend it. It was a big struggle to get it off! So, you need to be very careful with the removal of old batteries! To avoid cracking the screen when removing it when you do not have a heating pad, you would need a heat gun. But the problem is that you could overheat and damage the screen. To avoid this, you can temporarily glue a thin strip of cardboard about 1.5cm wide all around the screen leaving only 0.5cm of the edge of the screen exposed to the heat. This makes sure the only heated area is where the screen is glued to the frame. Pulling the screen off the frame is not easy. Using a tool with suction cups on both sides is one way to LIFT the edge of the screen up and separate it from the frame. Another way is to temporarily glue the tablet down to a table using double-sided tape. This allows a single suction cup attached to the screen to LIFT the screen edge up easily allowing you to slide something like business cards to separate the screen and frame WITHOUT TRYING TO PRY it off and risk cracking the screen. If you try to slide something hard in, you will damage the frame. The frame is not that hard. The top part of the frame is actually made of some sort of plastic (surely not metal). Even a thin wooden blade like a clarinet reed can damage the plastic.

[@Bovorn.S]

Excellent video to follow along with links to all the tools used.

[@DIYGeardo]

Glad it was helpful!

[@Arvenia]

I can't believe it was so easy and cheap! Also my girly long nails helped me a lot in removing shields, none of them got bent or broke 😄

[@DIYGeardo]

Glad it helped and Thanks for you feedback

[@christophery8927]

Great video. Easy to follow and replace the battery. Just copy exactly what the video shows including the position of everything and there will be no problem. Saved a fortune and I am back to 6-8 hours again!

[@DIYGeardo]

Glad you got it done. Thanks for your feedback🙏

Where did you buy the battery which brand ? Thanks

[@Furzgranate666]

Awesome video man! I just changed my battery with no experience or whatsoever and first-tried it. Also scanned a few other sources though. But this video is the only source that recommends the heat mat and I have to say: get one. Without the heat mat getting off the screen safely is a pain in the ass (I suppose). It was already hard but it's really chill to just wait for the adhesive to be heated up. Watch a video and get ready for the next step. A little critic: This video does not cover how hard it is to get the new battery inside correctly. There are three rather breakable plastic pins, one of which is at the connector beneath the motherboard. It is crucial to mount the battery cable onto this pin, otherwise, the surface won't recognize the battery (Error message: No Battery present). The pin can be broken easily. So BE AWARE.

[@DIYGeardo]

Glad you get it done and also, pointing out the pros and cons in our video.

[@jcwyeung]

oh dear! That's what happens to me now, "no battery present" message appeared. Any suggestions on how to fix it ?

[@SuperWhizy]

Outstanding. Thank you.

[@tlawlessrr-vid-archive]

Awesome video, you are very easy to understand.

[@DIYGeardo]

Glad it was helpful for you! Thanks

[@andrewmaksimovich2432]

I have to say to be extremely gentle and patient when removing the screen. I'm an amateur and tried to do so with a heat gun and ended up cracking the screen into pieces. A heat pad is practically necessary to do this repair and I wish I had got one.

[@DIYGeardo]

Thanks for your feedback..

[@vostoros]

I bought a heat pad and broke my screen anyway. Either the instructions in the video (temperature + duration) were not clear enough or there is just a steep learning curve on getting the screen off.

[@rey_shortboi]

My dad shattered the screen 😂

[@TheChiperSdre34]

@@vostoros Right here with you. Got a heating pad and the entire surface was burning hot to the touch, but the screen still shattered. Discussing the amount of time and at what temperature to heat at would be really useful for amateurs.

[@AmethystAquarianWolf]

Being gentle and slow is the name to ANY repair job that involves removing a pricey screen. Just gotta take your time and be gentle but generous with the heat.

[@melherd4672]

Excellent Guide! Very precise, step by step instructions. Thank you for sharing.

[@DIYGeardo]

Thank you.

[@Alexanderguzmanag]

Thanks for the video. Although my screen cracked in the process, I was still able to remove the screen and replace the battery. I am using the Surface now for a few days connected to my two monitors while I wait for the replacement screen to arrive.

[@DIYGeardo]

Great to hear!please share us. Thanks

[@TheSkyHive]

Thank you, thank you, thank you! Saved me about $700!

[@DIYGeardo]

You are welcome!

[@TheSkyHive]

@@DIYGeardo Where do you get the silicon heated mat?

[@joyvid22]

Simply "insert the connector into the slot". You failed to mention there is a little tiny peg that the battery connector is supposed to slip on. I didn't realize this and I think I may need to go back in and get it on right. The connector must be slightly off. Tablet ran for about an hour and now it isn't turning on.

[@garyblake9665]

Lol

[@jslonisch]

Yeah that peg is crucial and I think why a lot of these devices get bricked when people change their batteries. The battery connector has to be perfectly lined up with the motherboard and the peg does this. Get that wrong and you have battery voltage going where it shouldn’t.

[@joyvid22]

@@jslonisch I was lucky and managed to have not fried anything. My dad did one of these repairs and was not so lucky. Fried two chips.

[@gerry5134]

@@jslonisch oh dear ! 😳

[@BMathiesen]

I'm stuck on this right now. I can't find any info or anything on how to attach the cable from the new battery. I already have it stuck in place and have to take it apart again and hope I can get it out without ruining a brand new battery.

[@superbmediacontentcreator]

You make it seem so easy...

[@DIYGeardo]

@jonasx @Scott Randolph Thanks for your inputs .. Always, test the device before closing, If possible Apply thermal paste to the CPU (Good practice) ...Also, please note the surface pro 4 has versions with the fan and without. If you think this video is helpful, You can support us by contributing at bit.ly/3O7X5SH (Official KZbin Fan Membership), This will helps us to create more content for the community. Also, if you have any feedback on the video, please add a comment for a reply. Thanks

[@jkumarm]

Awesome video. Gonna try this after getting those tools. Would you know if the BIOS battery uses this battery to keep itself updated or does it use a separate BIOS battery?

[@paulchheang885]

Thank you for your helpful video

[@DIYGeardo]

Glad it was helpful!

[@jslonisch]

Good video. Be really, really careful when removing the screen - it is so easy to chip or crack it. Super fragile. You have to make sure that the leading edge of whatever you are sliding between the screen and case to cut the adhesive is pressing down on the case and not upwards on the screen. And of course preheating is essential like the video says.

[@DIYGeardo]

Thanks for your valuable input. You are correct

[@andrewmaksimovich2432]

I wish I had followed this advice, I shattered the screen when trying to pry it open. Not enough heat and like you said, cutting the adhesive and not lifting it up

[@patrickmarleau8403]

Thanks for the information

[@DIYGeardo]

Thanks for your feedback..

[@SweBeach2023]

Such an insane design when an internal frame fused to the screen and a few screws from the back would have have done the job just as well.

[@CheckitOutYaw]

hehe MS corporate is more aiming for you to buy another one instead of fixing one :) and don't get me started about upgradability xD. See it like an XBOX or Playstation.

[@EdwoodCA]

They're just following the Apple playbook why not making it easy to open or repair. ;)

[@user-ez8ey2kr3d]

yes, this video should be deleted. The motherboard have to go outside

[@AmethystAquarianWolf]

Would have but it also is more expensive. Hardware isn't cheap

[@HDHunterDad]

I am so angry I followed your video. The way you have us remove the battery by pulling it out from under the board while the board is barely wedged up will fry the board. WARNING to anyone who watches this, doing it this way WILL fry your main board. The contacts from the battery, old and new will slide along the bottom side of the board and short circuit it. There is a much better in-depth guide at itfixit where they show you the correct way to fully remove the board while protecting it from the old and new battery contacts. DO NOT follow this fast and loose style of risking damage to your main board!

[@MrAntisound]

i wish i read this earlier, i destroyed my board like this, it will no longer boot, now i lost a good lot of money...

[@kateelpawanpai9785]

Hi amazing tutorial on battery replacement.Do you by any chance do surface pro service.?

[@arthurganz]

Great video! one question. Sinds i don't have a heating pad, i plan t use the bed of my 3d printer for heating. what temp should i aim for? is see 81c on your display. is that the correct temperature? if it doesnt work i can use a industrial oven at my work. it can be set with 0,1 deg c. would that also be fine to use?

[@TheAudioGods]

Great Video

[@DIYGeardo]

Thanks

[@AlpineTrails]

it's usually advisable to replace thermal paste. I can see you placed the heat sink over the old one. Wouldn't that affect temperature and therefore performance?

[@wiserguy7257]

Thanks!

[@DIYGeardo]

Thanks for your support

[@ShawnKirk007]

So it there a connector under the board that the battery's ribbon cable slides into? - OR - Is this simple an alignment task where once the motherboard is screwed back down, it applies pressure on the ribbon cable's contact points? I thought there would be soldering involved, but this looks so much simpler!

[@PamelaGlasner]

Can you give the battery part number and perhaps a place to buy it? Also, about how much should it cost? Thanks!

[@GBEZ]

Great video! Mahalo nui!

[@DIYGeardo]

Thanks

[@3rdClaude]

Great video, thanks for posting this. I like the heating pad, any links for buying one?

[@DIYGeardo]

Thanks for you feedback , you can get in here jstech.com.au/heat-mat-screen-separate-repair-tool-cpb-small.html

[@emandem9999]

@@DIYGeardo how hot do you have your heating pad, and for how long?

[@DIYGeardo]

@@emandem9999 The machine runs automatically, it goes somewhere 80-100c (first run 2-3 minutes, if it is still holding, maybe 1 more minute (depends)

[@deees9620]

Geardo, Great video. Did you use the standard Tablet mode for the heating profile for the CPB320? If not, can you provide the temperature and heating time?

[@DIYGeardo]

I mean you can use the mobile or tablet options. Both brings you enough heat. 60c-100c for about 2-3 minutes and then add as needed with 1 minute intervals. Some devices need more heating time and some not.

[@deees9620]

@@DIYGeardo Thanks for responding. By any chance have you removed a display from a Surface Pro 4 that has a glass screen saver? (Specifically, a UAG Tempered Glass protector.) My concern would be any thermal expansion differences could cause the Surface display to crack?

[@cricketkajunoon]

How long do you have to keep the surface pro on the heatpad?

[@slavistoyanov432]

Tx mate!

[@DIYGeardo]

You are welcome

[@FabricPaperAndBeads]

I was able to get most of the screws out, but they were difficult to get out. There were a few that I couldn't remove, they got stripped out. Any advice on how to remove them???

[@mitch1941]

what size security bit is it to unscrew?

[@scottd9448]

Excellent video. I have just ordered a heating pad and will attempt this later this week. The current battery is slightly bulging and has discoloured the edges of the screen. Do you think the screen will recover after the bulge has gone? Thank you!

[@DIYGeardo]

Thanks..Well cannot say exactly without looking, but this may help to reduce it..any issue, just message us

[@Muzikman127]

how did it go?

[@scottd9448]

@@Muzikman127 My laptop couldn't recognize the battery. It thinks there is no battery connected. I sort of gave up and haven't gone back to it. There is a chance that the ribbon is not properly located on the board. In the meantime, I bought a ThinkPad X1 Carbon.

[@RichardBigler]

I followed the instructions to replace my bulging battery and got everything back together and it when I turn it on and touch the battery icon it says "no battery present". I'm wondering just how this battery connects. It just seems to slide into the slot. Does it physically connect with anything in that slot or is it just pressure on the connectors? Before I tear this apart again I need to know what to do once I get in there.

[@jslonisch]

It’s a lot more screws to undo, but the safest way to do this is to pull the motherboard right out. It’s then very easy to swap the battery out and be 100% sure the connector is in the exact right location for the motherboard to sit on. Get that position wrong and there’s a good chance of bricking the device.

[@DIYGeardo]

Thanks for sharing your experience

[@mexicano12395]

Do I need a static shield armband to do this? People below seem to have short circuited some of their devices?

[@DIYGeardo]

yes better, if not a mat ( most of them comes with anti static) , they are cheap

[@shanparshan]

Question! Doesn't the Screen get damage due to the heat when you placed it on the heat pad? I am curious because I am also planning to get one but wasn't sure about it.

[@DIYGeardo]

Nope.. go for about 60-70c for about 1 minute and then as needed..

[@shanparshan]

@@DIYGeardo Perfect! Thank you for your prompt response! What size is the heat mat that you're using?

[@shihangoju]

Which type of glue do you use to glue back the screen? Is it a good idea to put a thin isolating plastic sheet (as in laptops on mother board for protection) to save battery from heat from the heat sink? It is the heat making the battery to swell in the first place.

[@DIYGeardo]

Well, as you probably know, surface pro 4 has a common battery swelling issue. Well, you can try that, and if not, how about having a stand with extra fans to cool it down. We are using b7000 glue, which is suitable for repairing and easy to melt next time if needed. Sometimes double-sided tapes don't give the strength required to hold the screen ( non-genuine sticky). Most importantly can use with any mobile phone or tablet. and tables

[@shihangoju]

@@DIYGeardo thank you very much for a fast reply! :-)

[@germancarfan]

Get the 4pc pre cut adhesive strips from ebay they are a perfect fit and save messing around with strips of 2mm double sided

[@madan9394]

could you provide some information regarding brand used and place to buy. Thanks

[@DIYGeardo]

You mean the battery or tools?

[@user-sn9uq5gz6c]

Hello. What thermal paste do you use or recommend for Surface Pro 4/5 ? Thank you

[@DIYGeardo]

Well there are many good ones. You can try flux brand.

[@keithlawrence1201]

What [screwdriver] tools did you use?

[@havanna6149]

Is there a place I can buy battery connector/spring pin from? I followed your video while taking out battery it damaged the connector pin.

[@DIYGeardo]

Yes there are, where is your location ?

[@mikeydunn2021]

Why didn’t you apply new thermal paste? Just curious. I always put new thermal paste when disturbed

[@DerAdler82]

I do agree with you 100%. I also commented about this mistake, as basing on any guidelines regarding heatsinks, you do ALWAYS clean and re-apply the thermal compound (thermal paste or thermal pad) on the CPU and/or the heatsink, carefully removing the old thermal compound first.

[@gadgetsmx8620]

You should know this is either a M3 version, or the exhaust fan is missing. If you own a i5 or i7 model, there'll be a exhasut fan right in the lower right. You need to unscrew it before removing the copper pipe.

[@reyrrata3826]

A estos equipos ce les puede aumentar la ram o la tiende soldada en la placa madre, urge para que abra la mia

[@phxbball]

Geardo, my Surface 1724 battery won't take a charge after many years. I was looking to see if the battery could be changed out and came upon you video. I have watched a few times and my question is where could one purchase the heat pad that you are using? I don't trust a heat blower since you are unable to control the temp.

[@DIYGeardo]

What is your location? even we have a partner site who shipped for most countries. jstech.com.au/heat-mat-screen-separate-repair-tool-cpb.html

[@DerAdler82]

Nice video, thank you. However I don't agree about reinstalling the heatsink module without cleaning it first and applying a new layer of thermal paste (or a new thermal pad) on the CPU and/or the heatsink (as per guidelines). Reusing the old degraded thermal compound, no longer uniformly applied on the CPU and on the heatsink dissipation surface, can lead to overheating issues and potentially to performance drops.

[@DIYGeardo]

Yes, you are correct, I will add this info in comments. Thank You

[@DerAdler82]

​@@DIYGeardo​: you're really welcome.

[@musicstar149]

@@DerAdler82 wo mache ich die thermalpaste dann drauf? Einfach aufs Modul "draufschmieren" oder wie kann ich mir das vorstellen? :D

[@DerAdler82]

@@musicstar149 Like I said, the thermal paste (or thermal pad) should be applied on the CPU or the heatsink plate. Is up to you choose how to perform this step: smearing uniformly a thin layer of thermal paste or applying a small amount in the middle of the CPU/heatsink plate. Or just applying a thermal pad of the right thickness.

[@walshep7]

@@DerAdler82 the heatsink plate you mean the part that goes on top of the battery?

[@dianebowman2362]

I watched another video where they didn't use the heating method instead they removed the entire circuit board before prying off the battery. Is there any advantages to doing it one way or the other?

[@DIYGeardo]

Well, you can do that, but the chance of damaging battery is high..For safety it is not that great..But still it depend on the person..

[@jslonisch]

Taking the whole motherboard out makes it less likely to misalign the battery connector with the motherboard, which can fry the board. Once the motherboard is out it is very easy to change the battery and get the new battery connector in exactly the right place. Then put a thin sheet of plastic over the battery connector while you replace the motherboard. Just before fully tightening the motherboard screws down, pull out the plastic. This way the motherboard pins will always be perfectly aligned with the battery connector with no risk of frying the board. But it it is time consuming to undo all the motherboard screws and connector, which all have to go back exactly right.

[@busterhoodstar6598]

Thank you for the video. After watching, I decided to spend the extra $100 ($200 total) to replace the battery. I could do it, but why try and end up breaking the screen.

[@DIYGeardo]

Great to hear!please share us. Thanks

[@alphabusinesscommunicatiio3733]

Only one step you missed you should always clean the old thermal paste and replace it with fresh paste

[@DIYGeardo]

Thanks for your input

[@AmethystAquarianWolf]

As you should do that, its not completely necessary otherwise you might as well replace the SSD as most of these devices that experience this have been used for more than 3+ Years and the SSD could fail before the battery dies again

[@joeycanlas162]

Thank you for the video. Where can I get a torque screwdriver set like yours?

[@DIYGeardo]

you can check here - jstech.com.au/geardo-premium-tool-kit-for-mobile-phones-and-tablets.html

[@stevepetrozzi4624]

Great video. I watched quite a few and found this to be the most useful and complete (except the fan which I found on another video ;) . When I put everything back together, the screen wouldnt work. Long story short, I replaced the 2 ribbon cables going to the screen and the BT/Wifi antenna (oops). When I power on the screen backlight turns on but the screen has no image at all. I have the Surface hooked up to 2 external monitors from the dock and everything works fine. I just dont get anything on the Surface screen. The "Display" screen even shows that the screen is one of the active monitors. Anyone have a suggestion?

[@DIYGeardo]

Thanks, well what is the surface version? You have? There are 2 surface pro 4 versions, with fan and without. Maybe you have a different version? Or bad lcd, bad lcd flex ? Did you try another screen or flex?

[@AA-qz2bv]

Awesome job! But that looks like a lot of hassle to replace the battery. One more thing - you should have replaced the thermal paste on the CPU as well.

[@DIYGeardo]

Well it is not a must, but your point is correct too.

[@flowcharts7987]

What are these metal shields for and why is it necessary to put them back after?

[@DIYGeardo]

Well they are protecting connectors plugs, and also kind of heat protectors as well. Well it is always good to put things back as it came.

[@flowcharts7987]

@@DIYGeardo What are they protecting the connectors from? Us?

[@jberndt1670]

Thanks a lot for that good video, Do you know a seller, who sells akkus (to Germany), who are produced in 2021 or 2020 (I read much about old akkus, which are produce in 2016 and don´t really work long)

[@DerAdler82]

Btw, the rest of the world calls them "batteries".

[@musicstar149]

Hab jetzt auch gerade einen von 2016 bekommen 🙄mal sehen wie lange er hält

[@DerAdler82]

@@musicstar149 I really don't get the point of buying a battery manufactured 5 years ago. Fated not to last long...

[@musicstar149]

@@DerAdler82😅thx for reminding me. It wasn't mentioned in the description, just saw it after opening the package. I just wanted to agree J Berndt that there are probably a lot of old batterys on the market...

[@brandonstecher5186]

Question: I removed the screen but looks like I tore the ribbon by the cameras. I notice yours stayed on the chasis mine were stuck to the screen. What are these and can I get replacements?

[@DIYGeardo]

any chance you can send me an image ?

[@brandonstecher5186]

@@DIYGeardo this a a great video and helped me in replacing the battery. Thanks for responding. I kept digging and found it was the wifi antenna ribbons were cut when I was separating the screen from chasis. I ordered another wifi antenna.

[@anasalmaleh495]

Hello, IA it possible to do it from the back, without removing the screen?

[@anasalmaleh495]

Sorry, is it *

[@DIYGeardo]

Nope, only option is from the front

[@anasalmaleh495]

@@DIYGeardo Thanks

[@jayfm749]

Does it turn on if the battery is not well connected ? because i trie to change battery and screen but it doesn't turn on :(

[@user-sn9uq5gz6c]

Hello. How did you know that the battery is bad? My surface wont charge, only can work when it plugged. It is the battery or could be some sort of connector?

[@DIYGeardo]

Well if the battery is not holding the power, then it is most likely you need a new battery.But you can try this option from MS answers.microsoft.com/en-us/surface/forum/all/how-to-diagnose-surface-pro-4-battery-drop-to-0/3d6edc45-5c98-4cca-bb11-3ed6f270f859

[@omarelshahat4528]

why didn't you apply thermals my tablet heats like a iron, any suggestions?

[@deondesaldanha9174]

Can the Surface pro run without the battery on mains power only via the power cable?

[@DIYGeardo]

Yeah normally can..

[@NC16MusicVideos]

Hi. Are you in NYC? I need help with changing my surfpro 4 battery. Pls DM Thank you

[@mastermighty]

always replace the thermal paste period

[@DIYGeardo]

Yeah Thanks for your feedback..

[@Blinnnnnnnk]

Gave my device to replace the inflating battery on it (before I saw this video), and now it doesn't work without it being connected to a power source. Also the screen keeps flickering. What can I do about this?

[@DIYGeardo]

so now you have a screen issue too, there can be few things, maybe a bad battery, circuit damage while repairing,. Probably need to open the device and check what is going on.

[@davidvalens3337]

where did you get that yellow pry tool?

[@DIYGeardo]

Well you should be able to find in repair shops online, but depends on the location

[@hojrts179]

Really good video! I changed the battery, which worked fine. But now the Touchscreen does not work at all, not even the magnetic keyboard. USB mouse+ keyboard working well. Looks to me as some kind of driver issue as I dont see any damage to the connector or screen. Has anyone seen something similar?

[@Guraba_AzE]

Same problem on 2 Surface devices 1724. I used ISO Propanol and very careful.

[@GerbilNoises]

wait..do some of the Surface Pro 4's just..not..have a fan?

[@chexed]

Very helpful video but for some reason the fan was entirely missing from your demonstration. The clip for the electrical connection on the fan was difficult to remove.

[@walshep7]

It depends on what processor you have. I have the i5 and I also have a fan. Worried about the two tiny connectors beside the fan. How did you get those connections off? Heat sink looks glued to the fan did you have to remove the fan too?

[@chexed]

@@walshep7 I did have to take the fan out because it was goes to the heatsink. Only one connector went to the fan (but I did flip the tab to unhook both before realizing). I did not know the fan was processor dependent, but that makes sense with heat outputs being different. Thank you!

[@JoeSchuch]

Always clean and reapply thermal grease between CPU and heat sink.

[@DIYGeardo]

Great point!

[@MultiSecret03]

Y does it not have a fan. Is the fan not included in all models? Cuz with mine i can clearly hear the fan goin crazy when overloded

[@DIYGeardo]

Pro 4 have version with frame and without..

[@princesamontina138]

Hello. I do have a question. Can the surface pro 4 run without the battery? I want to remove it because the battery is dead, and just rely on the power supply alone. Please anyone I am hoping for your response. Thanks in advance!

[@tobycazzolato4377]

Heyy i don't know if anyone can help but while removing the old battery i used a metal tool (was just banging it around) and think I may have shorted something. All I know is that my surface pro 4 has no power with the new battery (the contacts are touching fine). Thank you soo much if you can help I knew it was a risky repair from the start and was prepared to have a cracked screen but not the whole laptop not powering up at all. 😢

[@user-te1le7ck6b]

Check fuse

[@livelongandprosper70]

Sanjiv, you forgot my populum's AGAIN !

[@DIYGeardo]

🐸

[@livelongandprosper70]

@@DIYGeardo 🐒

[@macrossover7]

Hi, can I just remove the battery and let it run with AC power?

[@DIYGeardo]

It needs a battery

[@macrossover7]

@@DIYGeardo I manage to make it work without battery. Need to seal the battery connector with a plastic/paper.

[@ajithsharma1296]

Where are you guys based out of..need to repair my surface pro 4

[@DIYGeardo]

what is your location

[@jeremiahjames7653]

So I followed this to the letter and now my Surface Pro 4 will not turn on at all via battery or power cable. Any idea where I could have gone wrong? used to work via power cable.

[@DIYGeardo]

Have you double check the connections ?

[@AlDim000]

This guide doesn't mention the most important details about removing the screen - the antenna on top is really easy to damage and also the bottom of the screen has way less clearance to remove the adhesive as there are extremely fragile cables really close to the edge of the screen. Now I'm buying a new panel and antenna because of this.

[@DIYGeardo]

Thanks for your tip and comment

[@taimoorsultan]

Thanks for sharing this. Im about to open my device and I will be more careful now. I'm finding it very difficult to open the screen. This video should add some instructions on screen opening.

[@laurentperier8331]

Where is the cpu cooling fan ? Already tear down for the video

[@ahmadtaqiuddinmohdbasri9810]

What is the screwdriver size? Tq

[@DIYGeardo]

T5, T3 & Philips specifically, but it is always better to have a set with many screwdrivers

[@Lord_LindaThePhilosopher]

I just sawed my way through the glass it was the only way

[@jayfm749]

Please i've tried to open the screen but i accidentaly cut 2 parts is that possible to have help ? thanks

[@DIYGeardo]

Hi, could you tell me what has happened exactly?

[@jayfm749]

@@DIYGeardo i think i've cut LCD part and wifi part. Pain in the ass that glue ... i've removed all the black glue, and now i'm hesitating when i'll received the news parts to not put glue again, maybe just some double face tape

[@DIYGeardo]

@@jayfm749you mean you have damaged the LCD cable ? ( that one you can buy easily, fairly cheap and you said the wifi flex, emm i think for both it will cost about $20 , but i am still try to understand what you are trying to say exactly. "i've removed all the black glue, and now i'm hesitating when i'll received the news parts to not put glue again, maybe just some double face tape "

[@jayfm749]

@@DIYGeardo yeah i've ordered it thanks, and new wifi card. The glue all around the screen which makes it really hard to open, i don't know if i'll put some glue again in case i have to open the surface pro again. What do you think about it ? Or just put some double face tape.

[@HJGubb14]

Anyone know if you can change any other parts (I know screen and battery)

[@DIYGeardo]

Yeah it is possible, for example charging port flex, wifi, headphone, speaker, etc

[@HJGubb14]

@@DIYGeardo okay thank you

[@haroldl9346]

Welp no way im doing that. You saved me breaking my pro😂

[@DIYGeardo]

😎

[@liuyutang2115]

Hello good sir, my surface 4 has a volume button issue Basically the physical + button doesn't bounce back like a normal button so it keeps on increasing the volume Holding the - button to act as a counter works when starting up The issue is kinda annoying...any idea on how to take this button down/disable?😅😅 Thanks in advance, love ur videos

[@DIYGeardo]

Most probably the button is stuck. You need to open the device and readjust it. Sometimes you maybe able to fox it without opening, but needs to see it..we will drop the power volume button video soon, but that is for the actual part inside..

[@liuyutang2115]

@@DIYGeardo omggg thanks man

[@majidmazouchi1172]

Nice! but where is the fan? :))

[@DIYGeardo]

There is two versions, with fan and without.. this is without the fan version

[@franckleetube1]

there are so many thing are not explain specially with how deep to introduce the tools I ended up cutting part s of the screen

[@syedabdul-rahman9544]

While this video makes the repair look straightforward (and it can be), it fails to mention crucial aspects to the repair: 1. The battery connector needs to be placed into the peg descibed in other videos 2. Don't use a metal tool to pry the battery off the frame; Although I made sure not to have static buildup, I think I still may have fried the board as I used a metal wedge to lever the battery off since my repair kit didn't come with a plastic one Hope y'all have better luck than I did!

[@DIYGeardo]

Thanks for your feedback..

[@crocodile2006]

No the big danger is that the battery terminals are exposed (stupid design) and if you haven't lifted up the board enough the terminals on the connector are going to touch the wrong connectors on the mainboard and then you are potentially going to cook your mainboard. Haven't done this yet but if you lift the board up, stick a business card or thin plastic between the battery terminal and mainboard while pulling out the battery.

[@crucialone6341]

Is it worth paying someone to do this? I have a pro 4 in excellent condition but the battery doesn't hold charge for long anymore.

[@DIYGeardo]

Surface pro 4 is still a good machine..it is worth but it depends on the user.

[@paulb8916]

The battery lead is glued in on some model making the whole removal process much harder!, I can see why MS decided to make this harder than it needed to be! Planned obsolescence should be made illegal, this type of device should be much easier to repair for the consumable parts like screen and battery. Perhaps to make them thinks twice a retrospective fine would be good. As all IT devices are now so short lived for the sake of margin we are just wasting perfectly good equipment because its not cost effective to repair because it was designed to be that way.

[@DIYGeardo]

Thanks for sharing your feedback

[@hagisusmarthome4435]

my surface pro 4 does not power on after replacing the battery, any idea?

[@DIYGeardo]

Emm first check the connections, make sure you have placed the battery properly.. next check screen connections. Is your charging indicating the light ?

[@hagisusmarthome4435]

@@DIYGeardo I have checked everything related as you said but my Sp4 still won't turn on