Mock Call #26: Financial Account| Bank Customer Service

Mock Call #26: Financial Account| Bank Customer Service
#bpo #callcenter #mockcall #customerservice #bank #financialaccount
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[@ken-gy8wj]

Sa monday start ng training ko at financial account din. Thank you ms. Jeline ang laki nyo pong tulong samin. God bless you po

[@JelineBracamonte]

You're welcome, dear. ❤ Godspeed to your upcoming training. 😊 Lavarnnn lang, hehe. 😘💪

[@randellcortez276]

Ang galing po ❤️ Aspiring CSR here and currently applying. May opening yung inapplyan ko na Financial Account. I'm also a newbie so perfect timing po ang video na ito to learn. Thank you ❤️

[@JelineBracamonte]

Thank you, Randell. ❤ I wish you success in your application. Godspeed! 😊

[@janmarkveraces9059]

@@JelineBracamonte hi po! I’m going to have my final interview for financial account any tips po huhu thankyou in advance

[@acurakun8264]

Galing nyo po sobra, nakaka inggit at naman amaze at the same time haha, sana po more on tutorial videos kayo, kase dami gusto maging call center agent Ngayon, Kasama nako haha kaso hirap ako mag construct ng sentences, kahit naiintindihan ko naman word by word

[@Lynn11-x]

Been hired yesterday and it'll be my first BPO work. I'll be starting 4 days from now and here I am watching your videos. My account is a Financial Account, hope I can perform well.

[@vincentdelatonga222]

kamusta po?

[@GEM-eq9zj]

how was it ?

[@eirolyam8362]

oh my gosh i can see her passion

[@JelineBracamonte]

Oh, thank you, dear. I'm happy that you appreciate it. ❤️

[@eirolyam8362]

@@JelineBracamonte question lang po, napunta kasi ako sa technical and financial account is that okay na dalawa po?

[@JelineBracamonte]

May mga account na nagrerequire ng tech+billing. Ganun ba ibig mong sabihin dear?

[@eirolyam8362]

diko pa po alam, ang alam ko intuit account daw po?

[@eirolyam8362]

last question nlng po, naupload niyo na po ba sa yt lahat ng financial types of call? :D para panoodin ko nlng lhat

[@edlynrendon8717]

Ms. Jeline can you help me, how should I response if the customer cannot pay on her/his payment bcos just lost their job. And not knowing when they are able to pay it. Please help thank you

[@princesslacson6291]

Thank you so much

[@JelineBracamonte]

My pleasure. 😊💕

[@rnbmotovlog2574]

hi jeline. i just got hired. ask ko lang dba may activation, fraud, billing, etc in this account? lahat ba yan dapat mo matutunan? or may designated topic na iaassign sayo? like na assign ka sa fraud. fraud lang talaga yung ma rereceive mo na call from customer?

[@laurenceromero4316]

Will have my last interview tommorow. The account they give is financial account. This video helps me a lot thankyou 🙏🙏🙏

[@trixieermac8880]

Hello, what's your update did you pass your final interview 'bout the account gave you? Ty.

[@laurenceromero4316]

@@trixieermac8880 That was for alorica. I dont received any text from my result on my final interview. But right now i'm a regular employee of telus sales account 🙏😌☺️

[@wanyejordan8693]

Getting rich off crypto is much tougher than it seems. I keep losing money while trading with these youtub videos, and finding a trustworthy professional trader to help out with these trades also appears to be nearly impossible. This is extremely annoying

[@jennakatie2974]

The voices of crypto skeptics are becoming increasingly loud, discouraging newbies in the crypto world and causing them to perceive crypto investment as a risky endeavor

[@christianethan9048]

i really feel left aside hearings and seeing several testimonies from people on profits they make from crypto/Forex investments. Can someone please recommend a good expert that can trade on my behalf and generate profits for me🥺🥺🥺

[@evelynroland5234]

Bitcoin is the world's largest trading cryptocurrency and accounts for more than 40 % of the market

[@oliverclifford5498]

I used to see crypto as a side thing but it has proven to be a major source of passive income since I venture into it

[@vinedavid3413]

I have l been on the wrong side for far long and I’m willing to make consultations to improve my situation. What is the most reliable medium to reach her please?

[@elliiepalacio]

Thank you for this vid!❤

[@JelineBracamonte]

You're welcome, dear. ❤️

[@TravelEssential6296]

Good day! Ang galing nyu po ☕❤️ May mock call ako ngayun for financial acc pero di ko pa tini-take , to be honest di ko alam kung kakayanin ko. Di ako ganun ka confident sa communication skills ko😭

[@JelineBracamonte]

Thank you, dear. Mag practice ka lang ng mag practice hanggang maging comfortable ka sa spiels. Ulit- ulitin mo lang. Kaya mo yan, dear. 💪❤️

[@TravelEssential6296]

@@JelineBracamonte thanks po ❤️

[@JelineBracamonte]

You're welcome, dear. ❤️

[@rhoydvchannel295]

Sana umabot ako sa gantong point. Grabe you emphaty pati sakin umabot. Hehehe

[@JelineBracamonte]

Hehe thank you❤️

[@crisavilserafin-dona6146]

Haha relate na relate ako dto HAHAHAH gnyan medyo d clear ang boses ng cx

[@trabahotrabaho2713]

Thank you so much po malaking po ito samin btw pa req po more mockcall pa po with dif acc. Thank you po

[@Schwangers]

Mam, ung financial tech ba is kagaya din neto or mag kaiba po na account yon? sorry newbie lang po kasi. and btw ang galing nyo po.

[@edlynrendon8717]

Can someone help me, how should I response if the customer cannot pay on her/his payment bcos just lost their job. And not knowing when they are able to pay it. Please help thank you

[@kookieskrim2463]

Very good jeline

[@JelineBracamonte]

Thank you! 🥰❤️

[@Mixmicay]

can i ask for the top 5 most common you'll encounter in financial account?

[@jestonirula2305]

1. Card reported lost or stolen 2. Checking balance on the acct 3. Creating claim or Submitting a dispute 4. Fraudulent charges on account or card 5. Updating clients information on the acct. These are just some of the common call drivers in financial acct.

[@angelamartirez5888]

Ma'am pano nyo po naiintindihan yung gabyan po na speaker ng customer?

[@lorbrenvelasco]

Accurate and cute pa hehehe

[@JelineBracamonte]

Thank you po hehe. ❤️

[@JOEAPPLE007]

Sana ma reprofile ako sa mga gantong account, nagpalipat ako dahil AT&T is hell 🤣🤣🤣

[@kayeangelicgutierrez277]

May survey po ba ang financial acc???? like DSAT CSAT???

[@rizpabellan7398]

love your videos :)

[@JelineBracamonte]

Thanks, dear. 💕

[@marcushayes3543]

top agent

[@eirolyam8362]

agree

[@gelvicsarmiento6036]

Question po can u give sample answers po if they ask what is financial account? Thankyou pooo 😇

[@Aiks123]

hello ma'am. intuit account po binigay sa'kin and pioneer po ako sa acc na 'yon sa sitel. i've been searching infos about intuit acc but i cannot find concrete info for it. do you have any idea about that account ma'am? can you make a video for it?

[@binoeacunatv1176]

GoodDay! Me too Ma'am Intuit Account in Sitel, can you make a video for it?.

[@maekaackerman3883]

What ? Is that really possible if a customer calls the agent and it cant be hear clearly? Oh god, what should I do if thats the case for me.

[@jrfan1742]

That's actually my first thought when i heard her speaking hahaha. I already received an offer letter from a bpo and I'm really nervous with this type of caller.

[@Martin-yh7vi]

@@jrfan1742 same here :\

[@mintgreen6793]

Hello, any idea po about oasis account? (australian/telco voice)

[@ZaidAjan-nc8mr]

Mira acoaot ka masala he help please

[@mayvisgrey6832]

Hello. Totoong client po ba mga nakakusap nyo? Kung hindi nmn po may mobile apps po ba para ma praktis?

[@gizapegarde9144]

I am the only one struggling to understand the customer? I tried not to watch just listened the video but I can only pick up some words.

[@ani-chan3368]

Hahaha kinakabahan po ako kakahired ko lang kahapon even though I'm not really good in english speaking financial account din yung sakin onsite need more tutorial po hehe Edit: sana di ako makatagpo ng ganito yung boses baka di ko maintindihan parang boses sa walkie-talkie mygad

[@ahnyudaeng9571]

update beh planning to apply din kasi may friend ako nirerefer ako sa financial account din. how was your experience? any tips for beginners?

[@ani-chan3368]

@@ahnyudaeng9571 actually mag start palang ako training tomorrow monday

[@ahnyudaeng9571]

@@ani-chan3368 ow i see, well goodluck sa training mo tomorrow. balitaan mo me how it went thank u

[@ani-chan3368]

@@ahnyudaeng9571 hahaha sure

[@khylesdying8389]

@@ani-chan3368 update?

[@m0tch290]

I don't understand My listening sucks 😭