Moving Beyond Avoidance Conflict Resolution for Beginners - 6-12-2024

This session will focus on an overview of recognizing what causes conflict in the workplace, understanding our responses to conflict, and strategies for better conflict resolution. This is a high-level view of conflict resolution but participants should leave with a few solid, actionable strategies for dealing with conflict in their workplace. There will also be time to practice some of these strategies.
Presenter: Beka Lemons, Library Director / Huntington City Township Public Library
The following LEU certificate policy applies: Any time a staff member views an online event (or a library purchases a site license for an online event) by any of the Training Providers Approved by ISL for LEUs, the library’s designee in an administrative or Human Resources role shall create and award LEU certificates in-house. continuinged.i...