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JustAnswer Customer from Sacramento, CA: My Whirlpool refrigerator and freezer keeps beeping.
JustAnswer Customer from Sacramento, CA: Not sure which one is doing it - Model number WSR57R18DMOO and WSZ57L18DMOO.
JustAnswer Customer from Sacramento, CA: Driving us nuts!
Pearl Wilson: Assistant: Can you guesstimate how old your Whirlpool is?
Pearl Wilson: Assistant: And just to clarify, what's the exact model?
JustAnswer Customer from Sacramento, CA: I purchased it Dec 2015 from Home Depot so I can guess 2 years old
Pearl Wilson: Assistant: Do you plan on doing the work yourself?
JustAnswer Customer from Sacramento, CA: Yes my husband is a contractor and very handy - why is this going to be difficult?
Pearl Wilson: Assistant: Anything else we should know to help you best?
JustAnswer Customer from Sacramento, CA: Nope it just wont shut off - My husband does not think it is the door ajar alarm but something else.what else could there be that sounds like a beep,beep,beep
Tyler Z.: Home Appliance Technician: Hello.
Tyler Z.: Home Appliance Technician: My name is * * I'll be helping you with your appliance question today.
Tyler Z.: Home Appliance Technician: Please wait a few moments while I review your question.
Tyler Z.: Home Appliance Technician: The beeping can only come from 2 things.
Tyler Z.: Home Appliance Technician: Either the temperature in the freezer is warming up, or the freezer thinks the door is open.
Tyler Z.: Home Appliance Technician: Close the door and peel back the door seal.
Tyler Z.: Home Appliance Technician: If the light is on inside, you need to replace the light switch.
Tyler Z.: Home Appliance Technician: If the light isn't on, check the temperature.
Tyler Z.: Home Appliance Technician: It should be around 0ºF.
Tyler Z.: Home Appliance Technician: If it's warmer, set it colder and if it doesn't get colder you have a cooling issue.
Tyler Z.: Home Appliance Technician: If it's at 0ºF, then your control board is acting up and would need to be replaced.
Tyler Z.: Home Appliance Technician: We are on the honor system here.
Tyler Z.: Home Appliance Technician: If you need anything else, just let me know.
Tyler Z.: Home Appliance Technician: You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.
JustAnswer Customer from Sacramento, CA: Thank you Tyler - it gives us a starting point.
Pearl Wilson: Assistant: If you have a home improvement or appliance question and want to chat with an expert now visit justanswer.com/ythi