NissanConnect Google built-in Setup

[@KathleenDarragh]

Love my 24 platinum. However, Google goes offline a lot and radio fade settings, etc .don't stay on the selected settings.

[@TopTropicals]

How to get to the startup screen? When I turn the vehicle on (in accessory mode), it gives me audio screen (Sirius). How to get to the startup screen to start connecting to my google account? I rebooted settings to factory default but it didn't help, still audio screen comes up.

[@nissanusa]

As our Service Technicians are technically trained, they are in the best position to assist you with your inquiry. We encourage you to reach out to your local Service Department for further support. Locations near you can be found here: www.nissanusa.com/dealer-locator.html. Thank you!

[@TopTropicals]

@@nissanusa I discovered that all you need to do is connect smartphone to the car with a cable. Instructions in this video miss this important step.

[@josephvadasz1238]

I just bought a rogue and the google maps does not work. I paid extra for the model with the "Google built in". I have had the car for a week and it doesn't work. Now customer service is telling me I have to have a data plan for the on board navigation to work. So more money to get a function to work on a brand new car? My last car was a 2016 Acura that had built in navigation with no data required. Ridiculous. Very disappointed with this car right now.

[@nissanusa]

Hi, Joseph. We're sincerely sorry to hear of your frustrations and would like to look into this matter further. At your earliest convenience, please send us a Private Message on Facebook with the full name registered to your Nissan, the 17-digit VIN and any applicable case numbers.

[@Powerfade54]

I have unlimited data with my phone's (Galaxy s24) carrier Spectrum Mobile. I believe they use Verizon's data? Anyway, I connect using Wi-Fi hotspots on my phone to connect to my car. So far everything works as it should, i.e. maps, music, apps, Android Auto, remote functions, etc. Also, I believe you can get a free 3-month AT&T trial for mobile Wi-Fi to connect. I have this trial connected to my vehicle, but never use it since I set up mu phone and car to use my Spectrum's hotspot. After the trial period ends and if you sign up, it will cost about $20 bucks a month. Hence, the reason I use what I already pay for being Spectrum. lol Btw, I use the Verizon/Spectrum hotspot to connect other devices such as my tablet when I am at the beach, sports bar, trails, church (kiddin'), and any other places I want to get a better Mbps speeds.

[@Powerfade54]

Use your phone's hotspot. I use my Spectrum's hotspot with unlimited data.

[@josephvadasz1238]

@Powerfade54 So it turns out that my GPS antenna was broken. It got replaced and works fine now. Either Nissan doesn't know what they're talking about or they were gaslighting me.

[@nashvillegal5000]

I've had a Nissan Rogue brand new for 2 weeks now and the settings on the seats do not keep I am so disappointed in this vehicle

[@manosmargaronis]

My Vin is invalid. Can yoy help please?

[@FranchescaMack-bz3co]

I know my radio to my car go off and on I know someone is in the system and they're messing with the speakers I need you to make that stop

[@nissanusa]

Hello, Franchesca. Have you contacted your local Nissan Service department and obtained a formal diagnosis? If not, we recommend doing so as this is an important first step toward a resolution. For further assistance following your visit, feel free to contact our Consumer Affairs department by dialing 1-800-NISSAN-1, Monday through Friday between 7 a.m. and 8 p.m. or on Saturday from 7 a.m. to 5 p.m. CT.

[@benmccabe286]

Brand new Qashqai. Sat nav worked from day one. On day 13 sat nav blank and screen tells me I'm not logged in to Google. I didn't log out, and I didn't log in to begin with! Any suggestions?

[@Powerfade54]

We'll see? It took me 4 days for my login info to finally work! First impression with this feature is not all that good. Now, I will put this feature through the test and see if it was worth the hassle.🤞🤞

[@shashikantsrivastava6634]

From day one, inbuilt google maps is not working. Continuously "GPS Signal Lost" and car on par showing miles off the current location. worst, since using the same google account, map in Carplay also malfunctioned while connected to the car.

[@nissanusa]

We apologize for any inconvenience this has caused you. For the best support, we encourage you to contact our Nissan Owner Services department. To speak with a Specialist on this team, you may dial 1-855-426-6628 Monday through Friday, 8:00 a.m. to 7:00 p.m. CT. You may also text this team at 1-615-675-9338. Thank you.

[@josephvadasz1238]

Same for me, I just bought mine last week and it hasn't worked yet. Did you ever get a solution?

[@SolaKnitez53]

They reset my TCU and still no app connection been since May...login failed in car but works on website

[@nashvillegal5000]

I wish I had bought another vehicle Toyota Honda etcetera

[@JerryMccommon]

Great job !

[@scorpionking9m45]

Awesome 👌🏾

[@dunkelctankwie8019]

how bout just watch the road and drive?

[@samjam6989]

How about watch and not whine about something you dont know? This is the best infotainment system in the business with google assisrant and playstore apps 😮

[@Powerfade54]

Death Race 2000

[@brandspro]

Which is the whole point of google built-in!

[@LegalEagle117]

Need this in the Pathfinder please!

[@davidbeachum6296]

I have FordPass on my 2022 Edge (Had it on my 2018 Escape, too) and it was so easy to set up and use. Nissan connect is a joke. Nissan should give up and just copy FordPass and replace the horrible Nissan connect.

[@mike-ye4nk]

This is a bunch of bull crap. Just let me download the app and start using it. What the hell is all this?

[@nissanusa]

Thank you for your feedback. For support regarding your concerns, please reach out to MyNISSAN App Support by dialing [phone] Monday-Friday from 8:00 am to 7:00 pm CST. This team can also be reached via text at [phone]. Please be sure to have your 17-digit VIN available to share, as that will be necessary to further assist you.

[@nashvillegal5000]

​@@nissanusathey shouldn't have to reach out you should make it easy for the car owners

[@krillion6866]

garbage