Mystery Solved: SpaceX Starlink Refurbished

SpaceX is offering Starlink Kits for a $200 discount if you don't mind getting a refurbished unit. Our subscribers sent multiple emails directly from SpaceX Starlink that may help us solve the mystery of where all the refurbished kits are coming from, and more importantly, if you should consider spending your hard-earned money on them.
Answer the survey that we answer in this video in the comments below!
Subscribe, Share, and Like if so inclined! Also, after watching, consider commenting!
Can't wait to hear from you in the comments below this video!
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Consider subscribing to the channel, commenting below, and signing up for my newsletter at jcristina.com/...
Interested in any products that I personally use? Visit www.amazon.com... or go to the bottom of this description for direct links.
Highlighted Starlink Hardware I Have Tested In The Past:
Ubiquiti amzn.to/3qC554s
NetGate amzn.to/3cXiTTv
Peplink amzn.to/3OnTsHM
UTT Router amzn.to/3nJBLaL
TP-link Router amzn.to/3IjkyhP
TrendNET Router #1 amzn.to/3nVukx0
TrendNET Router #2 amzn.to/3IGxvm2
Small Battery Backup For Starlink - amzn.to/3ScbcrZ
TP-link AC Router - amzn.to/3so07J1
TP-link AX Router - amzn.to/3sf2or8
TP-link Managed Switch: amzn.to/3EQJKZy
TP-link Unmanaged Switch: amzn.to/3FVbaih
TP-link Outdoor Access Point - amzn.to/4aXXGkS
TP-link Indoor Access Point - amzn.to/3rV6Nzk
TP-link Extender - amzn.to/448klJi
TP-link Control Module (Gigabit) - amzn.to/4aU0oYB
For High-Speed Access Points (ex. Starlink or Cable)
TP-Link Control Module (Gigabit) - amzn.to/3rVBqEx
TP-Link AC1900 - amzn.to/3Q28y6N
For Slower Speed Access Points (ex. ATT)
TP-Link Control Module (100Mbps) - amzn.to/3Lduaf3
TP-Link AC1200 - amzn.to/3OLhlsK
[ Social Media & Additional Connections ]
📦 20% Off Everything jcristina.com - Code YT20
🆓 FREE eBook jcristina.com/...
🌒 Dark Moon Teas DarkMoonTeas.com
🎬 KZbin - / jcristina
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👀 Instagram - / josephcristina
👨‍💼 LinkedIn - / josephcristina
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📰 Creative Discord Server - community.jcri...
[ Equipment Used ]
💎 MB ] ASUS - PRIME X370-PRO ATX AM4 Motherboard - amzn.to/2rmR9LT
💎 CPU ] AMD - Ryzen 7 1700 3.0GHz 8-Core Processor - amzn.to/2pSCx4S
💎 COOLER ] Corsair Hydro H115i Extreme Liquid CPU Cooler - amzn.to/2rfEpJ2
💎 GPU ] MSI - GeForce GTX 1070 8GB Video Card - amzn.to/2rndQ2o
💎 RAM ] Corsair - Vengeance LPX 32GB (2 x 16GB) DDR4-3000 - amzn.to/2qo8PIv
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🎬 Canon EOS R & Kit Lens - amzn.to/3lEZIC2
🎙️ Tascam Mic w/Recorder - amzn.to/39Xb50C
🎙️ Electro-Voice RE-20 - amzn.to/37SoBQt
🎙️ Zoom H4n Recorder - amzn.to/3oyF2bh
🎙️ dbx 286s Compressor - amzn.to/39SLTYY
The above are my Amazon affiliate links - if you purchase anything using the links above, you're supporting this channel at no additional cost to you! I appreciate your support!

[@jcristina]

SpaceX is offering Starlink Kits for a $200 discount if you don't mind getting a refurbished unit. Our subscribers sent multiple emails directly from SpaceX Starlink that may help us solve the mystery of where all the refurbished kits are coming from, and more importantly, if you should consider spending your hard-earned money on them. Answer the survey that we answer in this video in the comments below! Subscribe, Share, and Like if so inclined! Also, after watching, consider commenting! Can't wait to hear from you in the comments below this video! 1-Hour SpaceX Starlink Setup and Network Design Consultations are available at jcristina.com/product/1-hour-consultation Don't forget to join my Newsletter: jcristina.com/join Super Chats And All Channel Donations Are Warmly Welcome! Thank You! Get a massive discount with PureVPN by visiting jcristina.com/vpn I truly hope you enjoy the video and find value in it! If so, please consider Thumbs Up, Subscribe, and Becoming A Member Of The Channel! For Media & Business Relations Contact 📧 jcristina.com/contact Thank you for supporting the channel! Interested in any products that I personally use? Visit www.amazon.com/shop/jcristina or go to the bottom of this description for direct links. If you would like to get a FREE copy of the Prologue to "How To Create A Digital Fort Knox - Backing Up Your Digital Life" or one of my other FREE books, simply visit jcristina.com/books Consider subscribing to the channel, commenting below, and signing up for my newsletter at jcristina.com/join Interested in any products that I personally use? Visit www.amazon.com/shop/jcristina or go to the bottom of this description for direct links. Highlighted Starlink Hardware I Have Tested In The Past: Ubiquiti amzn.to/3qC554s NetGate amzn.to/3cXiTTv Peplink amzn.to/3OnTsHM UTT Router amzn.to/3nJBLaL TP-link Router amzn.to/3IjkyhP TrendNET Router #1 amzn.to/3nVukx0 TrendNET Router #2 amzn.to/3IGxvm2 Small Battery Backup For Starlink - amzn.to/3ScbcrZ TP-link AC Router - amzn.to/3so07J1 TP-link AX Router - amzn.to/3sf2or8 TP-link Managed Switch: amzn.to/3EQJKZy TP-link Unmanaged Switch: amzn.to/3FVbaih TP-link Outdoor Access Point - amzn.to/4aXXGkS TP-link Indoor Access Point - amzn.to/3rV6Nzk TP-link Extender - amzn.to/448klJi TP-link Control Module (Gigabit) - amzn.to/4aU0oYB For High-Speed Access Points (ex. Starlink or Cable) TP-Link Control Module (Gigabit) - amzn.to/3rVBqEx TP-Link AC1900 - amzn.to/3Q28y6N For Slower Speed Access Points (ex. ATT) TP-Link Control Module (100Mbps) - amzn.to/3Lduaf3 TP-Link AC1200 - amzn.to/3OLhlsK [ Social Media & Additional Connections ] 📦 20% Off Everything jcristina.com - Code YT20 🆓 FREE eBook jcristina.com/ebook 🌒 Dark Moon Teas DarkMoonTeas.com 🎬 KZbin - kzbin.info 🔖 Twitter - twitter.com/JosephCristina 👀 Instagram - instagram.com/JosephCristina 👨‍💼 LinkedIn - www.linkedin.com/in/josephcristina 📖 Facebook - facebook.com/joseph.cristina 📰 Creative Discord Server - community.jcristina.com [ Equipment Used ] 💎 MB ] ASUS - PRIME X370-PRO ATX AM4 Motherboard - amzn.to/2rmR9LT 💎 CPU ] AMD - Ryzen 7 1700 3.0GHz 8-Core Processor - amzn.to/2pSCx4S 💎 COOLER ] Corsair Hydro H115i Extreme Liquid CPU Cooler - amzn.to/2rfEpJ2 💎 GPU ] MSI - GeForce GTX 1070 8GB Video Card - amzn.to/2rndQ2o 💎 RAM ] Corsair - Vengeance LPX 32GB (2 x 16GB) DDR4-3000 - amzn.to/2qo8PIv 💎 SSD ] Samsung - 850 EVO-Series 500GB 2.5" SSD - amzn.to/2rmXqH8 💎 DISPLAY ] Dell - UltraSharp 34” Curved Monitor - U3415W - amzn.to/2s6pvTs 💡 Video Lighting - amzn.to/2qrDOnH 🎬 Sony ZV-1 - amzn.to/3rFkfFj 🎬 Canon EOS R & Kit Lens - amzn.to/3lEZIC2 🎙 Tascam Mic w/Recorder - amzn.to/39Xb50C 🎙 Electro-Voice RE-20 - amzn.to/37SoBQt 🎙 Zoom H4n Recorder - amzn.to/3oyF2bh 🎙 dbx 286s Compressor - amzn.to/39SLTYY The above are my Amazon affiliate links - if you purchase anything using the links above, you're supporting this channel at no additional cost to you! I appreciate your support!

[@4dustyroads44]

I returned my Gen 2 for $200 and just ordered my Gen 4 refurbished. I ordered it two days ago and it’s being delivered via FedEx on Saturday 😊 I absolutely love all of the valuable information I get from your channel! Thank you so much!

[@jcorstvet]

I don’t have Starlink. When I get it, it will be used during summer with my truck and 5rh wheel camper. I would pay $400 for hardware and $80 per month with the option to pause during winter.

[@pissedoffpuppy]

I just got my gen 4 refurb and I am getting 325+mb speed with thick cloud cover and rain. Love it!

[@PeggyGnehm]

Where did you get your gen 4 refurb?

[@shaialexandergil891]

@@PeggyGnehmbro said gen 4 lmfaooooooo

[@formerfarmer1718]

A year ago we bought and installed a Starlink “In Motion” version setup on our motorhome. We traveled from SoCal to Illinois to SD to CO to Az and back to SoCal and never lost signal. We’re very pleased. For those not familiar with the “In Motion” version, this antenna is mounted flat (with slight tilt to let water (snow) run off), stationary on the motorhome roof with no motor. It has a 170 degree horizon. All I needed do was to avoid trees. I’m sold!

[@kidcool8832]

I have a Gen2, (Motor) not using now and got the E-Mail asking me to sell it back for $200 I said no! I waited over a year and paid $600 could not let it go for only $200. I plan to keep it for hurricane season. Houston TX area. I have the old "Standard + Portability" plan so I can pause the service.

[@joebarczak1448]

It is the monthly service price that has kept me from getting a Starlink. I can save up to make the initial purchase then that is done. In my area near Tacoma WA, xfinity gives me download speeds in the 800Mbps range for $100 per month. I am not a heavy user that needs that kind of speed but it just doesn't make sense to me to pay more for less.

[@Malbailey670]

I think the service is great. I have the Gen 3. And speeds are great. Compaired to my old broadband of 30mp. I now get 260mps.

[@flywhiteguy2327]

For me, Starlink is a boon, because my area's net is 2 MBPS and 0.4 mb upload. That's the best I could get before Starlink. I am so happy.

[@rickn501s]

Yes, it's the price that prevents me from keeping Starlink. I'll keep my dish in case the price comes down.

[@tarrellsmith3260]

Just subbed to your channel because I just purchased a gen 3 and will be receiving it Wednesday. I got it for online gaming because all other internets services either suck or don’t work in my area in this small town in SE Oklahoma called Boswell. My download speeds would be like 5mbps, upload 0.18 and latency never got lower than 90 and would reach 600ms at some points

[@Theiceman69]

All happy with my V1 .

[@jcristina]

🚀🚀🚀

[@Manni_]

Can confirm, for a short time i received Starlink 400 Mbps down & 40Mbps up as well, couldn't believe my 👀! About Price: Starlink is a good product, but the masses don't come, yet or a lot cancle subscriptions? Then the price needs to go down more whenever possible!

[@jcristina]

I bet it’s the Starlink v2.0 Minis that are doing it.

[@TheHillmom]

Price really depends on where you live. I'm in rural Idaho. Before Starlink I was paying $90 a month for 20 down and 5 up.... The price jump was well worth it for me to switch services.

[@patrickedgewood8598]

@@TheHillmom im still paying $90 for 250-350 down , 20-35 up. Gen2

[@garrymoon8366]

Thanks!

[@jcristina]

So very kind. Thank you for your support. Truly means a lot. Many blessings!!!!

[@timdavis9300]

Love your channel, keep it coming! Would be very interested in the survey result answers for cancels and or returned units. Thanks

[@jcristina]

Thanks for being here.

[@codyhayes3920]

I personally don’t find any issues with Starlink I only wish the price was lower or atleast at the initial price they said it would be per month

[@mtnpeek6748]

I would love for them to buy back my gen1. They sent me that in Canada but the picture was of gen 2 and that is what I thought I was buying. They wouldn’t take it back.

[@seansuits4809]

Just ordered a refurb, will be here on Monday.

[@jcristina]

Love to hear about your experience.

[@seansuits4809]

@@jcristina just finished setting it up. Speeds at 230 mbps, 29 mbps upload, and 196 mbps latency.

[@23mylo60]

@@seansuits4809do you set it up yourself? I want to get the kit but I’m not sure how it works to set it up, if I’d have to call a technician or something. I live way out in the bush so this would be the best option for me

[@johncross966]

In Canada, the price is steep but better than anything in our market. We waited 2 years to get the service. Overall quite reliable but last couple of months have noticed buffering issues at the supper/early evening time.

[@jcristina]

Nice. We had to wait 9mo.

[@sampletaster5093]

I bought one of these refurbs. I should have it a couple of days. Will let you know how it goes.

[@AjTheMunchMan]

What are your thoughts

[@sampletaster5093]

Looks new. But I would be happier if the mount was better than a kickstand. It works

[@fellixx11]

We primarily use our Starlink for RV trips but I would love to use this as a secondary or emergency ISP for the house. Problem is, I cant justify spending an extra $150.00 per month in addition to my ISP. I wish they would come out with a more flexible plan that lets you pay per Gig or something along those lines.

[@jcristina]

Flex-Plan could be a thing.

[@robv4053]

OR simply give the US customers the discount pricing other countries enjoy!!

[@sherifx5122]

I just ordered a refurbished kit. I'm in a major metro area and $120 a month is an $8 a month savings for us. Our provider we have had for years, and we don't have a choice for wired, is constantly going down. We are hoping this will be more reliable due to one of us working from home and the ability to take it with us to our mountain property in our rv is exciting.

[@GalaGirly]

🦄 Always agreed on lower price. They duped us from $99 to $120. $50 - $75 maybe an okay price if Starlink stops dropping out and gives reliable higher speeds.

[@daniloloayon8888]

Definitely the price

[@darrylweidenhofer]

Remote Australia 150 down 40 up. Suits me fine.

[@StelzerImages]

Before the leaves started coming out I was hitting about 120mbps down 15-20 up and a 35ms latency. Now with the leaves out I’m gettting more like 80 mbps with a 50ms ping. Still happy paying $120 for the service just because I trust what they are doing.

[@chuckkeyser5586]

Like a previous post elsewhere in this video comment section, we use Starlink on our RV. We are heading down to the Keys this weekend for a week and will be working out of our rig. We have the Gen 2 and I recently bought a Flagpole Buddy to mount it on our Class A rear ladder. I would LOVE to upgrade to the Gen 4, but it would require a new Flagpole mount and that's not something I would want to do right now. Love your videos on Starlink!

[@rickreed2785]

Your videos are very informative so thank you. I wish I could get 300 Mbps or above, My best is 120 on some days. I am not complaining cause before star-link my best was 4 Mbps with Century Link. I live on top a mountain in Colorado with a very clear view of the sky and my speeds go up and down like a yo yo all the time. I will try in the future to factory reset my unit to see if it changes anything, (your suggestion some months ago). If it does speed things up I will report back in. Thank you again and keep up the good work!

[@MTHDCS]

Starlink is rocket science!

[@jenz695]

Are refurbished as good as the new one? Planning to buy a kit. Have not decided to get brand new or refurbished

[@mad-al]

I don't mind a little slower connection just as long as I don't have to climb my 40ft attenna tower to adjust my dish. I'm in Michigan so having to make any adjustments in the winter months wouldn't be possible. I'm so glad I bought my Gen 2 kit at Bestbuy right before the Gen 3 came out.

[@andybrent8293]

I’ve been wondering abut the series 2 router. It seem like garbage. But at times it really gets some good speed. But it’s only sometimes. Also at times it seems to drop devices.

[@jcristina]

It his 404Mbps down yesterday with the Gen 2 setup. Post on the community no page

[@guesswho9895]

They emailed me asking if I wanted to upgrade to series 3 modem but never said anything about buying the series 2 modem back or changing the dish. Will that even work in that configuration ?

[@Paladin1873]

Bring back the motor!

[@roberts3889]

Starlink must be offering the refurbished kits in limited markets. Here in western Colorado, I can purchase a new hardware package on my existing account, but I don't get an option for refurbished...only new.

[@jcristina]

Yep. They are.

[@bryanthomas2352]

I tested a Gen 4 as a Wi-Fi router versus a gen 3 as a Wi-Fi router and they both have the same speeds

[@TheUweRoss]

If they're buying back units that aren't in use for $200 and selling them at a $200 discount, that means their effective cost for them is $400. The implication is that $400 is considerably less than their cost for a new unit. In the early days, it was rumored that cost for Gen 1 was several times the $500-600 they sold them for. I wonder what their cost on a Gen 4 is now? I have a Gen 2 at my cabin, where the only other option has been a 3 mbps (down) 500 kbps (up) DSL line from the local telco Co-op. Thankfully, they've run fiber now, and I just got word that it will only be a matter of weeks until they're ready to hook me up. Gigabit symmetrical for $90/month, vs Starlink for $120. Yep, my Starlink service will end up paused once the fiber is connected.

[@DishNetworkDealerNEO]

Old unused, is called New Old Stock, or open box, just like Best Buy!

[@peterasacker5948]

Looking at the website this week, I see v3 routers, and the price which was posted as $90 monthly last week is not 120...now this is in the back woods of Maine..so you cannot tell me this is an urban area..makes one wonder about all this.

[@tonywestvirginia]

I sure wish we could afford that deal. The wife and I both are on SS. We have Hughesnet minimum plan and we stay up to use it after 2AM for the discount time on our desktop Windows 10. Maybe one day. Thank You for all the info that You provide to all.

[@shannonshort4987]

Get a loan and get it. I have hughsnet and am switching to starlink and I'm on disability

[@Malbailey670]

I think the service is great And the speeds are excellent. I have the gen 3.

[@johnbrown-sc8in]

Haven't been able to find refurbished on their website

[@shannonshort4987]

S on there now

[@abyzs7391]

v2 refurbished owner works well not really any issue with it 50 on the lows and high 200s in the highs as it upload 7-20

[@88drbob]

Assuming they are reusing gen2 components, is gen4 a HW upgrade, a SW upgrade or both?

[@jcristina]

Both

[@karney44m]

I bought a referb V2 in Dec 2023, South Eastern Australia. The service is constantly getting faster and latency coming down. On a good day 320 down, 50 up, ping as low as 19mS!!!! Average ping hovers 20-30. I would be curious to find out how much faster the V4 dishes are, to me this is mind blowing.

[@akaimon3]

An existing customer. See no where on website to upgrade to gen 4 router. I find their website so frustrating in terms of purchasing, upgrades, questions and support only offering such generalized help topics or even getting a reply to inquiries

[@joe84bmw]

Can I use the refurbished dish with Roam? I don’t see an option to buy one if I go with roam service at first

[@jcristina]

Honestly. I’m not 100% sure.

[@calebs.8776]

3:30 is the sorta start of the video. Bro is the king of yapping.

[@brunnie]

I do not need Starlink at home, I need it when I travel in our camper. So I have the V2 and Roam plan. Yes, the Roam plan price is high and I would like to see it down around the $60-$75 (US) price point. I would also like to see Starlink combine the Residential and Roam plans from 4 plans to 2, Basic at one price and Priority at a slightly higher price.

[@pinballrick6031]

To consider returning I would need _consistent_ high speeds, lower cost for the equipment and $50 a month. Not sure I would give up my currently unused square automatic aligning dish for the newer generations. (I wonder if those new dishes even have the auto heating feature to melt away snow and ice.) It seems the higher speeds are based on which generation of satellite happens to be cruising by and not the generation of dish on your roof.

[@jcristina]

Good question

[@phxBird]

Price and customer service is a big deterrence in keeping customers.

[@WeSRT4]

It's the price more than anything. It's just too expensive at $120 a month.

[@phxBird]

@@WeSRT4 I’d be happy if it was $20-$50 cheaper.. but for now I’m stuck as all I have available in my area is DSL 40mb download and 1mb upload at $60, so paying $60 more having 80-300 mb download and 15-28 mb upload is worth it to me to have a decent quality internet service.

[@jcristina]

Good point.

[@donmundt2562]

I might be doing the same thing. Frontier is running fiber out here in the country and offer business like speed for almost half the price. Since fiber is coming, SE should be considering lower their price. I will be able to get the same speed SL provides.

[@wesmore2007]

Just checked the Starlink website for the refurbished kit and the specific say it’s a GEN three router. I’m in North Central Florida.

[@ThisIsMyYoutubeName1]

I have the gen 3, just bought it and dropped HughesNet. Before dropping, the speed test showed 3 mbps. Took it off and installed Starlink and got speeds averaging 300 Mbps. We are only paying $10 more a month than we were with HughesNet and with HughesNet we only got 40gb of data. It’s hard to complain when we don’t have options like fiber and we are in a very remote area and I don’t see fiber ever coming out here. I only waited so long to make the switch due to the price of the equipment, but I much prefer to purchase it than pay in installments. The price is a bit high, no one NEEDS internet. But the price is still very much affordable, especially considering who we had before with terrible speeds, only 40gb of data and the fact we paid for the equipment twice (only owning a single unit) and being threatened to be charged a third time if we didn’t ship the equipment back when I cancelled service.

[@supremeblix]

Hello @jcristina thank you for sharing this awesome video. I just subscribed to your channel now. I am in Nigeria and starlink has been operating in Nigeria for about a year now. But only Gen 2 that's being sold. If i purchase the starlink gen 4 via a proxy and ship to Nigeria. Do you think I can get it working? I think an extra 100m/s will be worth the whole proxing thing

[@JohnDrach]

I paid 600 for my first dish, probably 300 trying to get it to work over two months. Didnt work. SL didn't do anything to help me out. Buying the refurbished now. I hope this works. Is there 30 day return period on the refurbished? Wish they sent me a survey. I might rip them a new one.

[@tomrut3653]

Just checked my speed, 14.5 down and 13.4 up, not to good. I have seen over 200 down but not tonight.

[@Paladin1873]

I just ran three speed tests on my V.2 and got 41.4/83.6/71.1 downloads and 6.7/20.4/12.3 uploads.

[@dn7783]

As a gen one, Usually my max Is 350 I noticed that when i'm Downloading 80 GB game From steam, it will start becoming a little unstable looking Because the signal strength instead of being a almost steady line, it becomes a heartbeat.

[@gbaugh65]

Can I use a refurbished Unit and use it for a roaming account? At this time they are only offering the Refurbished unit when you select a fixed address. My other question is if I went with the fixed address to keep the cost at $120/month can I pause or technically cancel during the winter months we are not using it at the rural cabin we would be using it at. Mobile/ Roam says you can pause but not the fixed address. However, could I just cancel in November then start it back up in April? Thanks in advance for your answers.

[@brandonmiller2812]

I have had Starlink for over 2 years. I'm not cancelling anytime soon but if there was a reason to cancel it would be consistency especially in latency. Playing games online especially shooters is fine for the most part and then there's the inconsistency at night time or at peak times during the weekend when most people are at home and playing where the ping drops out and is unplayable for shooters. It's improving and getting there but we aren't quite there yet where you don't have to worry about it. I have the original round dish and I was seeing speeds of 400 mbps + when I 1st got it but latency was worse then too. Just give me some consistency and I will be a customer for life.

[@jcristina]

Agree. Jitter is an issue.

[@armurf]

It's ok if your young to change the dish position or your not disabled I don't like this but I want the speeds it's cost me alot of money to put up and change the dish

[@normanbullock6313]

I have a Gen 2, which I enjoy very much. If I move it in a different location (at same homestead) the dish will “talk” to other satellites and placed itself. How come the Gen 4 isn’t made to do the same? I would switch to the Gen 4 if it made the same way. I hate to discard the mount.

[@bryanthomas2352]

I have a gen 3 starlink Wi-Fi mesh system setup and I just returned a Gen 4 router because it does not work with the Gen 3 Wi-Fi mesh system

[@Guardian_Arias]

The service needs to match the price, although already high IMO, I pay 0.15 usd per megabit with latencies of sub 30ms in most cases and actual unlimited data, constantly hitting 2tb per month and im having a hard time hitting 3tb without maliciously congesting the network. If starlink can match or beat that then I'll be all in. If I can get a ping of sub 10 almost all the time then I'll sacrifice bandwith but I wont sacrifice ping for bandwidth.

[@brandtgeiger]

Price and speed. I have T-Mobile home internet and get downloads 300-400MB and uploads 30MB. Have hit 530MB download and 38MB up. Originally I was wanted SpaceX but the slow roll out and pricing keep changing. T-Mobile home internet is good so far if people can get it and $40 a month if you have T-Mobile phone account

[@dwightjames7900]

i wonder why i cant get roam with a refurb starlink?

[@jcristina]

I believe so.

[@magarj]

I am looking into selling my Gen 2 back to Starlink and swapping it out for a Gen 4. Just submitted a support request to hopefully start that process.

[@jcristina]

Please let me know what they say through here or do through the website. JCristina.com

[@magarj]

@@jcristina This is what I found out, I can buy the refurbished Gen 4 but they will not buy my Gen 2 back (I am outside the buyback time), however my Gen 2 looks like it has a high demand on the market. I offered it up for $300 and it sold right away. (I probably underpriced it by $50-100) So my total out of pocket is about $170 for the upgrade including the wall mount. So I this would be less $ then doing a router V3 upgrade.

[@magarj]

The new system will appear under the same service. You will have to cancel service, transfer the old system, than go back and resume service. The old system will disappear from your service.

[@joneyjimms1598]

Speeds here in north central idaho are not going up, if they are it is not noticeable. Caught between a rock an hard spot. Do not like price nor do I like what I had.

[@jcristina]

Ouch!! I do see things getting better with more and more v2.0-mini satellites in LEO.. Every launch will make things better and more stable / reliable.

[@sharonh667]

I’m in Canada and find the cost high, but it gives he best speeds I could get for rural internet (119 down; 8.5 up; 46ms latency). The broadband I had before this was pathetic, especially during peak user times.

[@charlesscripps6573]

I’m only getting 90. They are running fiber to my area so we will see. Before it was StarLink vs Hughes (no contest). Now it will StarLink vs local telco. The game is afoot.

[@DavidWolfensperger]

For me Starlink is a little expensive; however it would be necessary in the Philippines where I want to relocate.

[@DrStew]

I'm waiting for your update on the mini starlink

[@jcristina]

Me too

[@Dwayne_Green]

I have the first Gen dishy and I still have issues with inconsistent upload speeds. I did a livestream last night and a number of times I got notifications that my connection was too slow for my bitrate (abour 3500kbps).

[@jcristina]

That’s way when I stream I use both Starlink and T-Mobile to make sure the stream stays solid. It will get better.

[@Dwayne_Green]

@@jcristina That's cool! But our mobile service out here is VERY bad! I wish it was at least on option! Thanks for your response, I appreciate your starlink updates!

[@karlfortner887]

I have a Gen 2 roaming/RV package. Currently monthly price is $150 with "best effort" service. They advertise it as 'unlimited' which conflicts with 'best effort'. For the extra $30 a month for roaming I would expect to get tier one service just like the residential units. Quite honestly I don't see or agree with their 'roaming' profile going forward as the impact to the network regardless of geographic region would not only negligible but temporary at best. Yeah, $150 a month I would consider considering my residential cable is $60 un-throttled with 200+ down / 20+ up and under 20ms ping. A price of $100 a month to me would be more reasonable.

[@ellistonmclean939]

Unlimited means no data cap, not speed. Some ISP allotted you a 50Gb cap and when that is finished, u have to buy more.

[@jcristina]

🚀🚀

[@ellistonmclean939]

Damn! That is good customer service. Starlink is really going somewhere.

[@Bleys1973]

With the infrastructure in place, bringing the price back down would be a great idea. Around $75 would be great.

[@deerinmyyard8430]

10:20 $60-70 is about the max I'm willing to pay for internet service, that's why I've never gotten Starlink.

[@grzegorzbuczynski4530]

Heads up! Starlink Gen 3 Rev 4 is now available in the Czech Republic, Hungary and Romania. While SpaceX hasn't made an official announcement about the rollout in the country, users are reporting receiving Gen 3 Rev 4 dishes without prior notice.

[@jcristina]

Wow!!! Nice insider info.

[@grzegorzbuczynski4530]

@@jcristina Here is an update on the availability and pricing of Starlink in Scandinavian countries: The Starlink v3 rev 4 dish is now available in Scandinavian countries except Iceland. The price in Finland is currently €225 for the promotional offer. I send you my blessing!

[@wesmore2007]

I still have a problem with the monthly cost. I would really like to go with Starlink but I am paying $50 a month for T-Mobile fixed wireless and getting download speeds of 2 to 500 Mb down and 75 to 300 up. Hard to justify $120 a month against that.

[@T.O.P.S]

True this is for ppl who has little to no internet

[@ericp3573]

read 150 feet is the max allowed over POE for the dish? Also read you should not connected two lines together even if you use a f-f quality connector.

[@jameskloer4657]

I have no problems with the service, but that being said, I have no other option for internet service because I'm so far from the city. I need it for work, so I would pay more if I had to. I basically make money with the service, so it supports itself. I also have no cell service in my area, so I use it to call using wifi calling with my phone.

[@jcristina]

Point well taken.

[@TheJirish]

Ive been using a Gen 2 for about 2 years now. I loke that it automatically aligns and i don't have to think about it. Do i want better speeds and lower latency? Yes! Do i think that I should have to pay for new equipment to make that happen? No, not really. My Dishy/Mr. Bevel is my gateway to the Internet. I don't use the Starlink WiFi as I have my own router and mesh network. If the new antenna is good then why not make a retro kit? For me to swap to a Gen 4 i would need to rerun all of my cabling and seriously evaluate my mount.

[@kevinroberts781]

Id love to work for starlink

[@DishNetworkDealerNEO]

The only way the latency would be better is the older gen modems needed a larger first in First In, First Out Data buffer, (FIFO) than the gen 4 devices. Or other stages that increase the data processing time before output to the computer LAN.

[@glazed_vaseline]

Sucks that they take full advantage of us the American customers being a US California company, they make the good money off of us. While all the other countries are paying like $60 a month and we’re still stuck paying $120 a month.

[@jcristina]

Always.

[@mickeyd306]

I'm waiting for the price to drop in Canada. We pay $155 a month here which is quite expensive. I have the dish still but very difficult to justify paying that price.

[@bryanthomas2352]

My starlink gen 3 dish is on the top of a redwood tree I do not want a starlink Gen 4 dish because it does not have a motor and I cannot adjust a Gen 4 from the top of a redwood tree

[@hiproofproducts5472]

Getting a returned version 4 during Covid naturally is impossible as they weren’t out yet. That said I am 75 years old and specified version 2 because I didn’t want to get up on a ladder more than once.

[@halliard1117]

The two hold backs for me are the need and the price. Home wise, I have a fiber line for under $80 a month with 1 gig up and down. So why pay more for less. For the RV (not yet full time) it is still the price and speed. I have a cellular router (in simple terms as it does more) with a simm. While the router costs $460, the plan is attached to my phone plan and is unlimited @ under $20 a month. I can place other Simm cards in if my carrier is weak, but I have not had to yet. With that said, when I do travel for extended periods (quasi full-time), Starlink would be in the plan. Again, price, as the in motion package is steep for the small amount of data available it I want to use it in motion. I think if they revamp the in motion plan to increase the priority data to a higher cap and can lower the monthly price a bit, it would be more attractive. Oh, and for sea use, why have a 1 at $1000 or 5TB cap at $5000 a month? On the open ocean, they should be happy that something is using those satellite as they flie by idle.

[@richardservatius5405]

a buddy of mine bought one of the first starlink sets. his router went T.U. so he ordered a replacement. they sent him a newer model that doesn't work with his antenna, etc. Now he can't buy the right router and he can't buy the antenna for the router he was sent. In fact, he can't contact starlink at all. His phone no longer works.

[@philipdishongh5074]

Any idea why I can’t order refurb unit if ordering via the “Roam” version. If I go “Residential” they offer the refurbished $399 version. I’m purchasing to use in Travel Trailer, so believe I need the Portability feature (unless I’m mistaken). Is there a phone # for Starlink customer service?

[@mendodave]

I think it’s a pretty great product. The install could be a little easier if they didn’t have those proprietary cable ends to go through the wall, but otherwise the dish aim’s itself. What could be easier? For me, 100 mbps would be more than enough. Speeds are going up, maybe I should share with the neighbors and have them split the bill with me because $120 a month is a bit much. Where I live the choices are Star Link, Hughes net (which might as well be dial up) and no internet at all. So again, the choices are internet or no internet, and internet = Starlink. Rather than talk to those neighbors or have anything to do with them I would rather have the price lowered. $80 would work well for me.

[@jcristina]

I remember making a hole in a solid concrete 8” wall was not the easiest but the rest was not difficult.

[@mendodave]

@@jcristina It’s just that the hole has to be bigger than it otherwise would need to be.

[@tikoy1955]

Good video.

[@johnnyziemer5561]

I think a monthly price of $90-$100 per month would be a good price point.

[@Neeboopsh]

i want a gen 4 refurb but we have gen3 refurbs on sale in canuckland.

[@jcristina]

v3 are great also!!

[@Neeboopsh]

@@jcristina i am just a dickhead. i want starlink for when i am camping/canoeing or on the water or at my dad's. and i want the moast speeeed ;)

[@RandyStevens-ot5om]

Previously had another satellite internet service. For $150 a month I got 100GB at 25Gb. Download would average 65Kb, if I could maintain the connection, Upload was so bad I usually could not connect or it would fail after downloading a few Mbs. Forget Steam downloads, could not even connect. No streaming period, No other service was provided at my address from other providers. Cell is a joke and as reliable as the internet service. I am only 8 miles out of town where cable and ATT are available so not that remote. Starlink was a God send and stupendous value for what I get now.

[@dclark7703]

The Price is to Hi But I will pay it. $120 for 100 mb+ or $148 for phone and internet and only get 1.3mb and yes that's one point 3 not 13 teen. Now I got a cell phone from TracFone for $15 a month. Dropped the land line .

[@On-down-the-road]

It would have to be consistently better than fiber. It would have to be less than $50/month. And I am middle class, and to purchase the equipment the price would have to be $200 on payments. So say $60 per month for the first 20 months then it would have to drop under$50, UNDER! No extra bull whoever tax, usage, state, all would have to Be UNDER $50.

[@JEFLeb35712]

I get an average of 100 mb per seconds in Saskatchewan. My v2 is mounted on a roof peak. I am not going up there again anytime soon and I am not hiring someone to go up there. It works so I pay the 150 dollar or so Canadian $$ a month. I like mine is motorized. It’s pricy but that is best available in my area. When a future version, motorized with those 400 mb per seconds plus are available I’ll make the leap. I hope by then fibre optic is available for my lake house. I am satisfied for now.

[@coastalcruiser4317]

1st let me say, I love your channel. You have a good technical knowledge that convinced me to subscribe. As far as how I would answer that survey. Whether you're retired on fixed income or not, the price for Starlink service should at least be comparable to and competitive with the competition for the speed you are getting in the market you are providing service in. $120/month imho olis way too high. And like the pharmaceutical industry, they sell for less abroad compared to the US market. Both of those are what I call financial rape of your customers. So I would have answered the survey by selecting the service is too high. A comparable competitive price in my local with Cox Internet for similar speeds is $64.99/mo for 250Mbps and $74.99/mo for 500Mbps. So it would seem to equal the competion in my local, Starlink should charge comparable service prices or under cut them at a lower price per month. So I would say for me, Starlink monthly service should be say $59.99/mo. unless their up to speed increases.

[@jcristina]

$60. Not bad.

[@coastalcruiser4317]

@jcristina You convinced me to order a refurbished v4 Starlink, but for now I will likely pause the service and use Starlink for after a hurricane if needed or take it with me if I move to another State.

[@Emerson-gr8uc]

I just bought my last month (Gen 2 Model) (March 2024) but never activated it. Still in the Box with all the extra accessories for it. Still wondering what to do with it??? Monthly Price is high for slower speeds and high latency.

[@billjohnson5025]

My comment, first I don’t have Starlink, I got fiber about a month ago 1 GBPS down and up with ping 6 MS (on a lan connection and about 750 MBPS down and about 450 MBPS UP load on the 5gig wi-fi band through one wall) for $70.00 a month, that said … any speed test should be done using a lan port and not Wi-Fi! ver. 4 is Wi-Fi 6 other ver. We’re Wi-Fi 5 for a better idea if the ver. 4 dish is making a big difference than other earlier version dishes, test with a lan connection!