Thank you for the video! Would you happen to know why after inserting a spoonful of pre-ground decaf coffee beans and selecting my coffee preference just as you did, my jura still decided to extract coffee from the whole beans and not the ground? I can't seem to get decaf coffee unless the bean container is empty =/
@n90868228 жыл бұрын
I'm not sure about that, sorry. It sounds like it might be a problem with he unit. I suggest ringing Jura tech support. I was pleasantly surprised by them. In the UK, You get straight through to a service engineer rather than waiting in a long queue to someone following a script.
@mhchon8 жыл бұрын
No need to be sorry! Ahh dealing with customer service is always a hassle but will give it a go. Thanks anyway!
@williamgbreeze91957 жыл бұрын
Michelle Shin queen
@n90868226 жыл бұрын
Michelle Shin I’m not sure, sorry. We don’t use the grounds chute much. I suggest calling Jura technical support. You get through to an engineer (not someone with a script) and don’t have to wait for ages. I’ve called them about three times and they solved my problem each time.
@n90868226 жыл бұрын
Oops, seems like I replied to that ages ago. At least my answers are consistent ;-)
@lalamikel66222 жыл бұрын
The bes
@jerryx2000 Жыл бұрын
Do you still own it? Any defects?
@n9086822 Жыл бұрын
We don’t have it anymore. There was one problem that needed fixing, but I forget what it was. It was used for many years in a small office so I think it did well under a higher load than it’s designed to take.
@abd113h10 жыл бұрын
What about the quality of the coffee, did liked it? Is it watery coffee or rich ? Does it taste good ? What do u recom?
@n90868228 жыл бұрын
This was just intended as an instructional video so that I didn't need to explain how to use it to everyone in the office ;-) The coffee is ok. Compared to a manual machine plus grinder combo of the same price (Rancillio Silvia + Vario grinder) it is significantly worse (thin, under-extracted coffee). But it is significantly quicker and easier to use. This is the trade-off between an automatic and manual machine of course.
@clf67156 жыл бұрын
How do I program it, what are all the other lights on top?
@n90868226 жыл бұрын
Jccwc Fri there’s not much to program. You can specify how much coffee you want to come out of the small, medium and large vend buttons. You press and hold the button to be programmed for a few seconds. The coffee will be made as normal, but you need to press the button when the desired amount of Coffee has come out. This is now the new quantity for future presses. The buttons along the top light up when it needs descaling, cleaning, more water and grounds emptying.