Neato D8 Robot Vacuum in The Testing Room - Pickup Test Well Kinda

[@AdamsReviews]

I am going to try to run this again...I am going to make my side 2x4's taller. I am kinda thinking its POSSIBLE that it's making it confused because it may not see the 2x4 and think the room is bigger...BUT thats what the other sensors and bumper bar is for. So we will see....

[@OpticalAntenna]

Yeah that's cool, your comment about it bumping and trying to go through the barrier made me think that is possibly what is going on. And you showed a map in the beginning that appeared to have alot stray detections and extra space.

[@RileySlaya]

i think the reason why it kept messing up is because there’s probably a bug with the turbo mode. maybe for the next test, maybe don’t use turbo mode?

[@MrBlueCreeper]

@@RileySlaya he tried that, and it still acted like that. He replied to my comment and told me that.

[@RileySlaya]

@@MrBlueCreeper huh.

[@RileySlaya]

@@MrBlueCreeper maybe he could get a replacement or maybe either the D9 or D10?

[@glennduquette]

Wow, that was just sad. Neato used to be one of the two premier brands - and this makes me feel like they have lost their way. The cheap Chinese brands actually do a far superior job.

[@princecharmingthemerman]

Yeah the newer model they released is half baked and their other models i’ve noticed are quantity over quality. Shame and they’re the ones introduced the D shape which I highly appraise.

[@quickhatch8160]

They spent the udget for the robot on new sounds

[@robotvacuumreviewsandmore9791]

please do more tests like this, this style of video was the golden age of your channel

[@geraldcalaman3246]

I have a D7 and it works fantastic.. Was going to buy a D8 !! after watching your video I have changed my mind D8 needs a lot of work on their new robot. I love D7 rocksolid never had any problems with it. I hope you do more reviews on the D8 I really wanted Two like this new D8

[@jackoblaze4320]

Could the thick carpet be pushing on the bump sensor

[@instantvortex3429]

I have just looked on Reddit, but when (specifically neato D series) is met with another LI-DAR, The actual software (and hardware) gets corrupt.

[@DTC2_Blue]

Clean the sensor and it will resume the GREEN working mode. When RED like that it is often an indicator the sensor is blocked and it can't tell if it is close to an actual edge or not. I found surfaces which were mostly carpeted or mixed carpet'rugs and hardwood floors, it would clog/obscure the sensor which when cleaned would resume its normal cleaning job. Plus you're using 2x4's as your room outline. The 3.25" height of the 2x4 is just below the limit of the Lidar scan range so it can't map the room properly. The best reviewers maps room dividers using 2x6's and it mapped them perfectly. But all who cheaped out and used 2x4 it couldn't map it properly.

[@geam15]

Did you check it's wheel wells. I've had that problem before when something got jammed up in there.

[@MimicGriphon]

2-3 minute cleans are good... Could you do a different type of stress test? How about some cooked ramen, or things for the vacuum to climb over? These diverse tests would be to see if the robot is able to deal with mushy noodles, and I'd it will have issues going over thresholds or thick carpet to hard floor.

[@jimoverseth8523]

Think it’s giving u the to close to and edge msg because your 2x4 has open space behind it and D8 is interpreting that open space as an edge!

[@vac-dude9190]

"One moment while I figure out my surroundings" lol

[@balazsmellar1764]

firmware 1.7.0-2933/app ver 1.5 ---The map works perfectly. The robot will not get stuck and will find its way back to the charging base. The only problem is the side brush. Only works on hard floors. It turns off on carpet, but does not turn on again when leaving it

[@jbs256]

Hey Adam. Yes it’s appreciated and expected to show all the warts and bumps in the road, thank you. When Neato sent you the evaluation unit, did they give you a special contact if you have issues? I do my fair share of reviewing and some companies include a cover letter with the item, especially a pricey item. It obviously is a failed robot and you did all the troubleshooting I’d have done, so congrats you’ve unlocked your Tech Badge! [ Plink]

[@AdamsReviews]

Unlocked tech badge?

[@jbs256]

@@AdamsReviews video game award. LOL You done did good.

[@chirpingbirdy8914]

I've had 4 Neatos over the years. That does count replacement units which would push the total to about 7 units. I finally gave up on them six months ago and bought a Roomba. No issues with the Roomba.

[@RobotVacuumCollector-el8zg]

I think the problem is is that the Cliff sensors or malfunctioning, so I thought it was gonna go over a ledge, and that's why kept moving a radically because it thought that it was about to fall off an edge and it didn't wanna fall off and it was trying to avoid it Combat there is no edge, so the cliff sensors are faulty

[@SaiBalroop12]

there’s been some problems with the d8 i’ve heard. it looks like this one is defective as well. typical neato quality control 🤷‍♂️

[@carloserika3135]

Hi all, I think the N8 was not working properly because the barrier was too low for the LIDAR and I guess he was working only by the contact and lateral sensors instead of using its 3D sensor. I’m a N8 owner and I faced the same issue in some zones at home; for sure the algorithm must to be reviewed since the robot works in a random sequence.

[@francoishirigoyen1925]

Mine (older version) behaves like that when it gets lost, for too much legos leftover on the ground or whatever… To me, your unit is registering its boundaries outside the white borders with its laser, and bumping on them at the same time, confusing it like crazy. Other than that, my two neatos have been flawless. Try it in a normal house environment to see how it goes?

[@donwu2004]

Lidar have difficulty detecting your basement wall ?

[@barbshew]

Thanks for keeping it real…that’s why I watch your channel. Still hoping for pet food in the debris and plexiglass scratch testing. 😘

[@liyuliu8801]

淡😯h

[@geraldcalaman3246]

This sucks I really want to like this robot D8 The D7 works fantastic… let me know if you find out what the problem is with it… thanks

[@glubdalub3349]

Love your videos man! I would have to agree with the people that saying this is a faulty unit. If you look at where he was showing the errors is showed 3 "something's wrong" Errors which it says to contact support if it appears again. And if you don't mind me asking, do you know what the error code or what happens when you click the something's wrong error and see what happens. Thank you and love your videos again!

[@konradwalbrzych]

Hallo! Don't You think that Neato have laser sensor higher than bar made by You? Neato see space over bar and think that there is extra space, but on other hand push sensor should recognize it. I have D7 and I am satisfied. Only problem i have is place where cabinet is hanged and it is over laser sensor but below casing of laser so it always try to enter under cabinet. Anyway it clean house so so good - especially that I have two Golden Retriever Dogs and all ground floor carpet type of floor. Every time bin is full. Even I clean all by standard vacyme cleaner Philips Performer Pro 2000W with turbo brush - it is very strong vacyme. Neato always get full bin. It is amazing. I am fully satisfied.

[@matthewlutzker4009]

I think, “too close to an edge”, means that the drop sensor believes it’s about to fall off a ledge. If the drop sensor is faulty it’s screwed.

[@RobotVacuumCollector-el8zg]

Yeah. Its the drop sensor

[@OpticalAntenna]

I think your border wall is not high enough for the Lidar to detect or is straddling the border, I believe the D8 is taller than the previous models

[@AdamsReviews]

That is possible...I thought about that because I ran my roborock s5 and it worked better but still messed up some...I would think it would only need to be higher where there is no walls.

[@MrBlueCreeper]

@@AdamsReviews so will you retest the Roborock S5 with the higher walls?

[@rlg1976x]

Had a Neato D4. I wanted to like it but it ruined a map for no reason by rotating it 45 degrees, then failed to operate completely with a "wheels suspended" error, even though it was on level ground, that made it unusable. Returned it and eventually got a Roborock S6 and Roborock E20. Never been disappointed in either. Hopefully your Neato is just a dud and they'll send you a replacement.

[@grabberfox_5.0]

I'm sorry but this new neato is a complete failure and a complete ripoff. First of all it is definitely the exact same robot as the D7. I can't see any differences other than the looks and the new app. I used to have a D7. It has the same suction motor and same navigation, but only clearly much more flawed navigation. I am fully convinced this is the exact same vacuum as the D7 etc. but with more issues. Thank you for reviewing. I have heard nothing but bad things about this bot. I will definitely be staying away from this one. That's why I love your videos. You are completely honest with these.

[@MR_Garage]

Just adding, it has zero similarity internally than the D7. Totally different hardware down to the lidar, main board and even side brush motor. Totally different app and software platform. They clearly have some bugs to work out of the new platform. My d8 is doing OK but not great. Just waiting for the next update.

[@MrBlueCreeper]

@@MR_Garage Neato has become a ghost town. They are not always active and don't usually promise regular updates. The D7 was released in 2017, and it took them 3-4 years for Neato to make a crappy product. I'm really disappointed in Neato, especially when they were the first to offer LiDAR back then. You're better off with a Roborock because they always update like every month and are always active, making new products. Roborock launches at least 3 new products a year, whereas Roomba and Shark take 1 year, and Neato takes an abysmal 4 years to launch a new product. If you check Roborock's Facebook and Twitter, they are always active there. So yeah, it's too bad that Neato can't beat Chinese knock-offs. I would go with the Eufy 25c over this D8 anytime.

[@Cat_dad2211]

That was just painful to watch. I hope that Neato will reach out to you and send you a replacement unit. I wonder if they did a test run before sending it out for review. They really should have. Even though the D8 failed miserably, it’s still a great and very interesting video. Well done 👍 And yes, by all means - a full length video would be awesome. Or maybe even a 1 hour ‘robot vacuum cleaner sound’ to help people fall asleep. Just don’t use the D8 or the Shark IQ, because it takes more than 30 secs. to fall sleep. Just kidding 🙂 Fingers crossed for a Neato D8 - Testing room revisited video 🤞

[@AdamsReviews]

Lol 😂

[@bjornbaggen]

Hey there, big neato fan here 😅 (guilty).. I think the wall plinth (in Dutch a plint, don’t know if it is a good English word) is just as high as the LiDAR laser. That makes it inaccurate for the robot.

[@bjornbaggen]

I have 2 NEATO botvacs D7 for years using it every other day. One upstairs one downstairs. Until now, not one problem, always working.

[@robotvacuumreviewsandmore9791]

Can you re-do this test? I wanna see if Neato has fixed this issue.

[@stlwrx]

They haven't fixed anything.... I took my D8 back after trying 3 of them. They're all trash.

[@robotvacuumreviewsandmore9791]

@@stlwrx wow

[@jennamichelle2001]

Why did I laugh so much at this? 😂

[@ricke95126]

Either a defect or The Lidar is mounted high on this bot. The 2×4 you are using for baseboards/walls are not as tall, it picks up the paneling behind the 2x4s on some side of the room, but other sides are open, which could be affecting navigation? The replacement unit should tell you; the good thing is Neato has excellent support, which is overlooked with these robots. Most important to me is the app, support their hardware. The software seems to be the biggest challenge with these things; apple level support is the difference. If I were starting a robot company, customer success would be my #1 investment. The Chinese companies DO NOT get that at all.

[@coltonsvacuumcollection]

Adam I was thinking of getting this one day but I wanted the d7 before this came out but I think after watching this video I think I am sticking with the d7 and can you please get another d7 and yesterday I forgot to tell you I got the self emptying bin for my proscenic m7 pro which is way better than my roborock s4

[@ricke95126]

Does your pro do well with multiple floors ?

[@coltonsvacuumcollection]

@@ricke95126 yes I use it probably 3 times a day and the mop is good on it to I use the mop in my kitchen 2 times a week

[@ethansadventurousworld]

It’s pretty sad that it doesn’t perform right

[@kinglord5429]

I fail to see the smart part of these vacuums, so they make a map but none can out clean my old Roomba 595. Seam they get confused and disoriented on a regular bases while random running vacuums just roll on.

[@concreetbloc]

if the vacuums can effectively manage where to go, the robot can have many advantages compared to random navigation robots like no go zones, knowing when it has done cleaning and knowing where it has already cleaned which is particularly useful for big homes. However if you do own a small apartment with a few rooms or so, a decent random robot like the eufy 11c will suffice for most people.

[@kinglord5429]

@@concreetbloc my 595 does the whole first floor made of 4 rooms, 1 bathroom and 2 hallways. It decides which rooms spends most time on a run but gets the job done while these smart vacumms run once and easly go off the track. Mine runs 4 times a week just shame could not figure self emptying upgrade for it.

[@lowfps7489]

@@kinglord5429 I also have a Roomba 595. Recently we upgraded to a Roomba 980. Seems like out of all the smart vacs Roombas hold their ground for being reliable

[@lowfps7489]

@@kinglord5429 I recommend the 960,980, and the I7 honestly. And yes I get it the Roomba 595 hits every spot and it's a beast but, once we got the 980 the sheer pickup performance is unmatched. The 595 really doesn't pick up anything.

[@kinglord5429]

@@lowfps7489 my bin is always full but i did upgrade the battery and it became a monster. You need to change filter often and its washable i bet lot don't do regular maintenance.

[@GospelOfTimothy]

I've owned several Neato vacuums dating back to when they first came out. This d8 vacuum is the worst one they ever built. You are better off buying an older one. The replacement batteries art insanely priced. And if you need a new charging station, forget it you're better off buying a new vacuum. The vacuum does not work with any of the older charging stations that you can buy for $19 on eBay or any of the batteries for the older versions that are less than $15 on eBay. This thing cannot work if you don't have internet access. So if the internet goes out you will not be able to clean your house. This is a very new vacuum and it is already a useless paperweight. It does not turn on, it does not charge and it isn't certainly not worth buying a new battery or charging station just to find out the the main board maybe dead. You can't even sell it for parts because none of the parts work with any of the other vacuums from Neto.

[@brucehall1600]

I have seen another review of the Neato D8 and while that reviewer had some problems with this robot vacuum his didn't act like yours in his review so I do believe that you have been sent a defective vacuum and hopefully if you contact Neato they'll replace that model so you can give it another review. Do a search on youtube and you'll find the review as it's a very popular vacuum reviewer... Just a suggestion...

[@MrBlueCreeper]

You talking about Vacuum Wars?

[@wyvern4588]

I'm going to play Russian roulette and buy one. I have had awesome luck with my D3, maybe me luck will transfer to this one.

[@darkmanipulatorr1]

I had hope of this new robot vacuum it new and broken that sad

[@jackoblaze4320]

Maybe just keep the same speed up time you have been doing but sync a timer up on screen or something so we can see how long it take the robot in real time without making the video extra long

[@kentmacdonald5677]

I think u got a lemon i have never had any of them issues ever with any neato

[@Hunterisadumb]

hey atleast the sidebrush spins on carpet for once... it used to like.. not.

[@fonziebulldog5786]

Owned three Neatos before buying a Roborock because Neato sadly got worse and worse and today they have closed down. Rather sad when they once was great.

[@princecharmingthemerman]

Yeah the newer model they released is half baked and their other models i’ve noticed are quantity over quality. Shame and they’re the ones introduced the D shape which I highly appraise.

[@ktjarvgaming7002]

I have a neato or two, They go what we call 'tard mode', they confused and don't know what to do. We usually just power them down and turn them back on and they are fine. idk I very much like neato still.

[@meganpalisin6598]

Love my Roborock S4 Max

[@CatKarmaCreations]

I just got one of these and it is absolute CRAP.. Sorry my last one was the VX Pro which was great and lasted years. The D8 just does not work, it gets stuck on nothing and cannot find its way around. The app is also very limited as I need multiple Maps one for each of 3 floors and D8 only has one map. I am considering returning it as DOA... Total Garbage - Wish I had found your review before purchase...

[@darrengaynor4966]

Think it’s traumatised last time it was in the room there was another 199 robots maybe it was bullied by the others ?

[@instantvortex3429]

I have just looked on Reddit, but when (specifically neato D series) is met with another LI-DAR, The actual software (and hardware) gets corrupt.

[@inkosk]

Put some chairs on the field so robot can determine his location. Your test field has too low edges and LIDAR can’t see them, it sees walls and they aren’t same place where bumper hits, robot is confused.

[@nicolasmayer618]

Even my Neato D85 looks much superior to this one. What are the doing at Neato? Oo

[@Marekerm]

My d85 works perfectly.

[@heraklen]

Yep you got a dud. This neato is broken. I have 2 Neatos and sure they suck so good they have issues with thick carpet but never acts like that. Its totally broken somehow. Oh and the time. 2 minutes 2-3 minutes is good enough with high speed video of the cleaning.

[@daddywags1000]

Maybe it's too close to the floor......LOL!

[@ashtonmartinez6711]

Ashton6 was like I just got to the point I

[@BrentNelson]

This has to be a defective unit.

[@salvatoreastorino3343]

you will play the robot at the he recharge home

[@mattdiffey2501]

Oh Neato....🤦🏻‍♂️

[@Diego-1]

I think that the D7 is better...sad

[@salvatoreastorino3343]

can you send me this robot

[@Smurdle450]

Did neato take some lessons from Shark or what? lmao

[@MrMoverst959]

anyone think they broke it on perpus just to see his reaction lol

[@chandrababumovva5872]

This is not good they should work on it

[@chandrababumovva5872]

My Roborock does not do that

[@Sky1]

Most people have furniture in their rooms. Lets see this do its cleaning with a table with 4 chairs all pushed in.

[@Zcahm]

I would email neato this video

[@MrBlueCreeper]

I don't really like Neato robots overall. Their navigation isn't really on par with Roborock or even Ecovacs. The Neato D8 doesn't make If-Then statements and gets stuck in the most awkward places for no reason. If you return this... then that's Red flags for 3 out of the 4 Major US Robot Vacuum companies! The only Robot Vacuum company that is good in the US is iRobot. Shark, Bissell, and Neato will have at least one product with a red flag. So that's why I more trust those major Chinese Robot Vacuum companies. They somehow don't bring as many red flags as US Companies do. If this was the Gauntlet, the Neato D8 would've failed big time, doing worse than any other despite there being no obstacles!

[@jeffhein7275]

Roomba is not Chinese

[@MrBlueCreeper]

@@jeffhein7275 I mentioned that iRobot is from the USA. Did you not notice? “The only Robot Vacuum company that is good in the US is iRobot.”

[@jeffhein7275]

@@MrBlueCreeper After editing, yes you did. Glad you added that.

[@MrBlueCreeper]

​@@jeffhein7275 :)

[@MrBlueCreeper]

Neato D8 is like almost 10,000 dollars at Walmart. It's possibly a bug. It's 700 dollars at Amazon.

[@therealmacman4504]

Please do real time

[@drmerryman]

Shark iQ vs it

[@ashtonmartinez6711]

Just like the other ones you got like I got a go at the day right after you got to get to the gym you like me to go get a good I wanted to do normal speed let’s have a race how you do it

[@drmerryman]

0 minutes

[@denzterwastaken]

Not-so neato

[@hoodoovoodooyoodoo]

I'll take my Shark IQ over that thing any day!

[@bradgibbs586]

wa

[@liyuliu8801]

d

[@irlTany]

im glad I didn't buy this 😊