Trials of an eBay seller - dealing with confused buyer

[@malcolmsutton1505]

Wait until he finds the iron doesn’t work😂

[@jamesritchie7821]

PMSL!! 😆😂

[@flip-pin-eh]

Baaaahaaaa🤣🤣🤣

[@smashICE1]

Or the car doesn't run ...

[@mick4361]

Absolutely excellent

[@marksamuel9382]

I want to return this iron! When I plug it in and fill it with water, steeam comes out the bottom!

[@zigzag2014]

I sold a postcard to someone in France some years ago. He gave me a neg feedback because he didn't like the price he paid for it. And it was auction. People should not bid what they don't want to pay but he really wanted this card. Some people are unbelievable.

[@NicHills]

That is ridiculous and if that was the reason he stated it should have been removed for you.

[@austin62halo]

Propablay to late but did eBay remove the negative

[@jamesjajohn3149]

This is hilarious, I almost feel sorry for that guy being so stupid lol. It must be so hard for him just living a normal day to day life. He probably thought Jurassic Park was a documentary. Remember it is impossible to win an argument with an idiot. Thanks for the video :)

[@richardgreene4725]

I Agree " Arguing with an idiot, is like playing chess with a Pigeon.

[@raybal57]

Never argue with an idiot. They'll drag you down to their level and beat you with experience.

[@danobrien3695]

It's the reason I always rally to take warning labels off of products...weed out the idiots...

[@mattw8332]

In one of his messages he referred to his kids. Stupid chap but maybe not quite stupid enough to get laid.

[@mrianwonder6527]

He must be one of Boris' advisors!

[@alanhbishop342]

I sell a bit of camera equipment on eBay. I once had a question asking if I had used that camera to take the pictures of it on the listing.

[@clairee4939]

,😂🤣😂

[@sh-hg4eg]

Lmao

[@GDNM502]

Advanced alien civilization.

[@hannahwhite5098]

You handled this very well. I honestly don’t know if I could have remained as calm as you did. Dealing with complete idiots is a challenge. Lol

[@Adamincredible]

This is gold. How do people like this function on a day to day basis!

[@ashleyember6822]

It is difficult.... It is very tiring for me.......💩💩💩

[@fulltiltfrankie5388]

How do these people get themselves dressed in the morning ffs 🤦‍♂️😂

[@bramman99]

They don't, these are the ones we generally see in the corner shop in their nightwear, it's because they can't the hang of buttons or zips!!!!

[@LittleKitty22]

I wonder how they survive! How do they manage to make a cup of tea in the morning without blowing the whole house up...

[@arfanmedni7294]

Onesies

[@ashleyember6822]

It is not easy......😟😟😟

[@oli230]

Lol, it makes you wonder how somebody like that manages to even set up an account to purchase something.

[@ashleyember6822]

Well it is rather difficult,innit.....💩💩💩

[@steviekeane]

It's cheered me up no end . What a numpty.

[@t2p]

Common sense is not that common.

[@NicHills]

t2p Apparently so :)

[@tonyeff4447]

I sell old toys on auction, and I would say one out of five request to cancel after the auction claiming they missed something or another. More like they get carried away then crap them selves when it comes to paying. And for some reason people don't trust items that have been re-listed

[@jamesritchie7821]

You can give ALL the required info in your listing... but if I've learned one thing, it's that so many people in this world just DON'T read things properly!

[@RachelFayLovelyDay]

I had a buyer complain because an Ikea picture frame I sold her was "completely unusable" because the plexiglass front wasn't even transparent and had black print all over it. It was the protective cellophane cover.

[@danielbull6709]

It's like the guy who tried to return a frozen pizza claiming no toppings, only to realise it was upside down.

[@robertcollins7034]

Pmsl yes I remember that!!

[@selenaannesmith1604]

Exactly 😂😂😂👍

[@zair1604]

Agreed

[@zair1604]

hahaha so true

[@freewaybaby]

I saw a TikTok last week where a girl COOKED the pizza upside down! Needless to say, the mess she made will have taught her a lifelong lesson.....we can hope! LOL

[@Warriorking.1963]

He then spent eight months trying to figure out how to tell the difference between the houses, hotels, and the dice. Oh wait silly me, I should have finished that sentence with !!!

[@lennypop2073]

Thanks Nic & Andrea, your kind people and it's shameless how eBay treated you. I have sold for years but now afraid to sell anything there of any real value because eBay only protects the buyer NOT the sellers. eBay won’t last like this!

[@andream6079]

I guessed it was that straight away. This problem could have been solved with much less correspondence, asking for a photo of the 'tear' in first reply. X

[@robertcollins7034]

I bet he would complain he could,nt do the tiger jigsaw puzzle he bought ....turned out to be a box of Kellogg's Frosties !!

[@WayoftheDave]

I've only been selling on eBay a few months, not big numbers yet and I've already had my first genius. Sent 2 pairs of novelty socks, person messaged claiming only one had been received. I was positive both were sent, so asked them to open the packaging and they would find one pair underneath the other. Wouldn't you know it, they miraculously found the second pair right under the first pair. I mean they were different style socks in see through packaging, so even if you turned the packaging upside down, you'd see the second pair straight away. Don't get me wrong, I can be a little less than observant at times, but surely you'd actually check the packaging (not just the mailing bag) before sending a message to a seller. My gut feeling was they were trying it on hoping to get a free pair, but I actually hope that's the case, it's less scary than thinking people out there are actually this gormless.

[@davidlambert1848]

You've been more patient than I would have been, I would long ago have asked him to return it and given him his money back, yeah I would have been out of pocket, but life is too short!

[@onetech3984]

perhaps the buyer is Diane Abbot!!!!

[@martynriley715]

You are a good honest seller , and keep it up I wish there more like you .

[@kimsager1578]

I know this is a VERY old video but I just recently found your KZbin and have watched some videos so I assume that is how this video got put up into my "suggested videos" from KZbin. I am certainly thankful to have watched it as I laughed so hard. I have had some run ins on eBay very similar to yours here. Now I can laugh about them, but not at the times they were happening. I was having to deal with them. I subscribed now so am looking forward to more great content. I have been loving the videos I have watched so far. Have a wonderful weekend!!

[@beesonthenet]

Can you please make a video of you tearing a Monopoly board in half, leaving a perfectly straight edge, you must have a very clever technique? Can you do the same thing with a telephone directory?

[@COL-1]

😂 One word springs to mind.... THICK!

[@ColonelMichaelOrgan]

Extremely so!

[@deniselee6334]

I truly understand how you feel. We have to control our emotions because of ignorance too. The new designs may mean he's an older person who is only familiar with the older version. Change is hard for some people that's why the older version sell today. Not just for collectors, but due to familiarity. Great job on how you handled that situation. Thanks for posting the video. Your helping other resellers become more aware. EBay will remove that review, only if you were given low star rating. My negative review comment was left up, because the buyers gave me 5 stars. EBay stated that the buyer was happy with the transaction, despite the negative review. OH WELL! 😬

[@NicHills]

I am yet to contact eBay to try to get the negative feedback removed - I hope they are understanding...

[@carlos4290]

hilarious i'm just surprise how this guy was able to figure out on how to make his kids

[@fa9183]

😂

[@thefiestaguy8831]

He had no trouble understanding the split between his wife's legs!

[@thefiestaguy8831]

His condom "ripped in half" perhaps?

[@KellyAnotherAdventure]

A few weeks ago I had someone send me a bunch of messages about a shirt I'd listed. Usually if someone is sending lots of messages before waiting for a response, it ends up a time-waster. They wanted additional measurements, wanted money off, kept saying they didn't know where to find things and needed instructions, etc... My impulse was to be pretty curt or ignore them but I managed to wring out a decent customer service approach and turned out the guy was in his 70s and was pretty new to eBay, trying to save some money on items he really wanted but couldn't afford elsewhere. Gave me a different perspective on that conversation, so I'm glad I handled it the way I did. I'm not so sure how I would have handled someone being as dense as yours though, and then refusing to accept they're wrong when they've been corrected!

[@tubaman66]

Brilliant! - the idiocy of some people never fails to amaze me.

[@moonwisp4387]

I’ve had two issues with a seller and a buyer on eBay spent £120 for a sealed halo McFarlane figure that was extremely rare it may aswell not of come sealed and then when I messaged them about it they said it was a factory error and not too be picky but it was clearly taped back up from the seal of the cardboard it held the figure in poorly then gave me a bad review calling me a scammer yet I spent £120 for the item that should’ve been sealed and I wouldn’t care if it was £20 but I’ll gladly be picky for spending that much, I then also had a buyer buy two daleks from me took 4 days so eBay cancelled the buy someone bought them the day later and the first seller finally got back to me asking when can I get another again and can I pay cheaper since he had no money and I’m gob smart by some people that think they can just treat you like this

[@anthonyseab9166]

just had the exact same thing with a scrabble game , trying to explain this to the customer is painful ,

[@jamesritchie7821]

Oh yes good old Scrabble! It's all fun and games... until somebody loses an I - Get it? Lol 😂

[@robinoconnor1203]

Very funny, I sold some computer parts to a chap, he contacted me to say I had sent the wrong items, he claimed I had sent him some Yoghurts. A few messages went between the seller and myself. Finally I realised what was going on, have you opened the box yet I asked? no he said because I dont want Yoghurts. Despite several more messages with him refusing to open the box, eventually he opened the box to find computer parts. I had used a box obtained from somewhere that had previously contained Yoghurts, like many Ebay sellers I recycled boxes for larger items. All this despite having his name and address and my sender details on the box, verdict an idiot.

[@LittleKitty22]

I had the same problem with a retailer (not on ebay) that I had to return a few items to! When they didn't refund me, I called to ask what the problem was. Turned out they couldn't figure out that a customer might recycle a box and thought they had been sent a water filter (I had used a waterfilter box)!

[@jaslady22]

Learn to turn boxes inside out, so it doesn't display something which is NOT in the box! Cut along seam, re-tape and plain box on the outside! Ta Da, problem solved!

[@hodgegoeshuntingrelics4622]

They walk among us, had similar issues myself, stay safe

[@whosdatgirl1]

😂😂😂 Hope the negative feedback has been removed

[@isakisak7310]

lol that’s like sending a pack of polo mints back because they have a hole in them!!🤣🤣

[@lewisrichards352]

🤣🤣🤣🤣🤣🤣😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😂😂😂😂😂😂😂😂😂😂😂

[@owencook2332]

This happens to me all of the time! Buyers always threaten to leave me negative feedback if I don’t give them a full refund on an item that has been clearly described in depth within the description of the item that the buyer couldn’t be bothered to read !!! 😡

[@NicHills]

If they threaten you with negative you can call ebay and they will remove and feedback they give - it is against ebay policy

[@owencook2332]

Nic & Andrea Hills I have phoned eBay numerous times and they have banned the majority of the buyers. I usually have the odd brain dead buyer that claims they haven’t received a package they signed for!? 🙄

[@Jester-Riddle]

@@owencook2332 On rare occasions 'signatures' do not represent the receipt by the Buyer for a variety of reasons... but, this is fairly rare.

[@dwatercraft]

Hi Nick, your headache is my giggle!! Thanks for cheering me up during the lockdown 😀💕🦋🌈

[@MowiesMom]

Wow! I just sat here shaking my head in disbelief throughout this video! You handled it perfectly, Nic. Sure hope EBAY will remove that negative feedback, as you clearly do NOT deserve it! I'm so sorry this happened to you but thanks for sharing it with the rest of us. Lisa... :)

[@NicHills]

MowiesMom It happens..... unfortunately, after many years of internet trading I realise that no matter how hard you try, you will deal with people like this. It has happened before and will happen again, I must remember to make videos about this sort of thing, people seem to have enjoyed the story :)

[@andrewhyslop891]

cleanest rip in a board i have ever seen. i have had similar in the past and i have been too afraid of negative feedback so just give in to them. so good advice with your replies to him.

[@NicHills]

Andrew Hyslop I don't cave in immediately to buyers - depending on the complaint and the circumstances, I only take people seriously if they open a case, there are far too many people who happily fire off complaining emails, hoping to get money off or refunds, knowing that many sellers will refund as a matter of course rather than risk a case being opened.

[@InSpireVideoGames]

Haha this is funny!! Perfect example Nic - Get these now again myself!!

[@rusticski]

I laughed so hard at this

[@dathyr1]

LMAO- That buyer was crazy and still didnt understand how the game board was made even after you showed them a video. The other board that their friend had, probably wasnt even the same manufacturer. We had a Monopoly game long long time ago (1960's) and only folded once down the middle, but also it was in a much bigger box back then. I know this video is many years old, but enjoy watching what you have to go through with some buyers on Ebay. Thanks for the video and Take care

[@bazp4632]

Hi Nic i've had a couple of idiots just like this on ebay, and it gets to the point where they can ruin your whole day because they make you feel so angry with their sheer stupidity.

[@NicHills]

Baz P After years of putting up with it I am much better at not letting get to me these days... But this one was quite a special case as I felt personally offended with the stupid accusations...

[@angielou123]

Don't tell me..... It's folded to get in the box, the split one that folds around...can't wait for this!! 🤣 I knew it lol it's unbelievable, shame about the negative feedback tho 😊

[@MrAustinPowers]

Sometimes you feel some people are not worth the air space. Someone I know had an issue with a dress who said it arrived damaged then found the person on there social media photos wearing it to a wedding so when they tried to claim a refund case this was used as evidence by seller and eBay saw sense and voted in sellers favour. Remember do your own research if problems arise before contacting the buyer. Or just tell them that’s what your doing first. The uk trading laws are slightly different when selling second hand for trade and private sellers something eBay does not always reflect in its refund policy.

[@johnhanley5546]

Also had this probelm with a board game - customer caved in when I demanded a return (called their bluff) they claimed ok!!

[@charliecavendish5889]

Did eBay remove the negative feedback? Bet the didn’t! Always on the buyers side. No protection for sellers

[@geoffduke1763]

Wow this video gave me flashbacks to when I worked on a helpline. We had to deal with people like that on quite a regular basis, one of the best was telling a customer our web address and they asked me how do you spell dot ....

[@NicHills]

LOL

[@Massiveminion]

I realize this is 5 years later: your situation is why I lay everything out bit by bit in the opening picture. Sure, it's a lot of extra work selling (especially if the sale is low end) but gosh does that effort pay off avoiding buyer confusion. One example I got re negative feedback years ago was from a buyer who accused me of sending him the wrong item when, truth be told, I never had possession of that item in my life much less in saleable ebay inventory. I nicely asked him to return whereupon he'd get 100% refund + shipping. He said he couldn't find it much less take a picture of it. I asked him if he had me confused with another seller who may have made this error. Nope, no matter. I'm at fault. I argued with ebay over that and all I got was suggestion I sweet talk buyer into dropping the negative feedback. That was to no avail after a few email exchanges. That was several years ago. He is still blocked from bidding on my stuff for the rest of my and his natural lives.

[@michaeleverest7631]

How thick has this buyer got to be?? He also has the vote.... scary!!

[@78vinyl97]

Haha what a first class numpty.the world is full of them.i used to work with a guy who is probably related to this guy.one time we had red cola in our drink machine & he refused to drink it because he thought it was normal cola that had gone off.the best one was one lunchtime he looked in his sandwich at the filling & said not corned beef again.when asked why don't you ask your girlfriend to give you something different he replied she doesn't make my sandwiches I do.

[@NicHills]

Rob Steele ha ha - very funny :)

[@stevewelsh8560]

the old jokes are the best eh?

[@60plusSoloWalks]

I'me crying with laughter.wow, you do get some! :)

[@tomobrien8417]

Not fair he has to reply,Hilarious great for cold afternoon.My son was on floor in tears

[@meanest_niceguy]

Funny and sad at the same time! This is the third video I've watched of Nic's and I will say....you all have earned another sub in me! These niche videos with crazy buyers are nothing short of gold! Lol

[@coochiecrook7120]

"This money isn't real" "You may fool others, but not me" LOL

[@PaulCook1989]

I don't think the buses go where this man lives...... Loved the vid, high five for the patience!

[@NicHills]

Glad you enjoyed it :) proper numpty for sure

[@kevinshanahan6064]

Reminds me I was driving in a residential street and a cyclist came out from a side road so I had to break sharply. He hurled abuse at me. I took him to the broken double white lines on the road he had just left and said this means you do not cross these unless safe to do so . His reply was “Oh! sorry I wondered what they were for, thanks ever so.” Seems Nic you had his brother or him as a customer.

[@Aquakleenvideos]

All that ran through my mind as i was watching this was 'KILL KILL KILL'

[@tonybalm1513]

Your a brave man for selling on there. It's full of pillocks and it seems to be getting worse. I've been on there since 2004 even the scammers seem to be getting more elaborate. I've been ripped off a few times.

[@grahamwebb3846]

Rumour has it the kids had to let him win otherwise he'd throw all his toys out the pram

[@carlosfandango1931]

I really feel for you having dealt with idiots before, well done for getting through it and hope ebay will remove the feedback.

[@stevesvids]

He later wrote again to say that the money included with the game also turns out to be fake. Now he's really mad. 😅

[@dodgykeeper2764]

Your story keeps getting in the way of some great adverts!!

[@t8283287]

Yes my thoughts exactly KZbin are pissing me off now they are literally every 30 seconds

[@IINesasta]

This is the equivalent of buying a jigsaw puzzle, and complaining that it came in pieces.

[@catay411]

I worked in retail many years, and the customer is not always right.

[@soulreaver555]

Well said!

[@davidnicholashill834]

Nic, got some good advice for you. In business no matter what you do... you have to allow for the very small percentages of things that can go wrong. In this case, I would have sent a polite message saying along the lines...”Sorry you are not happy with your item. Please return for a full refund” Arguing with a stranger online is a complete waste of time. You are going to get people like this (small percentage) in this instance, you are risking negative feedback from the buyer. By going out of your way, you can change a negative situation into a positive one. Happy customer....and you get to re-list it. You can’t have 100% smooth transactions 100% of the time. You build these transactions into your business to be able to grow and prosper in your eBay. Although you very clearly in the right. Just sort the customer out and move on.

[@TruckerLiam]

Omg. How on earth did he not see it as a manufactured split. Why on earth do these people reproduce 🤦‍♂️

[@hannahwhite5098]

I agree with you.

[@Jester-Riddle]

... because they don't understand where children come from ... ?

[@MasterBasser]

Guys in the comments, I think we've missed a valuable part of the story... that guy ACTUALLY HAS KIDS.... Offspring, That guy somehow some way managed to figure out how a relationship works.... ASTONISHING!

[@LittleKitty22]

Who says he is or has been in a relationship? All he managed to figure out was how to do the physical act...

[@gaptaxi]

I am a taxi driver that also does longer Tours, I get an emal for a short trip and a day Tour and sent the prices, when they eventually arrived they totally did not stay on the planned trips and Tours, they covered hundreds of extra kilometers not mentioned on the email. The short transfers ended up as a day to Austria. Luckily I charged them at the end of the Tour and got my money, which was quite a bit less than it should have been. Then I got an email asking for a Refund as they thought I had grossly overcharged them! So I came home half way through my shift to send an answer whereby I explained why the end price was much higher. I then asked If they wanted to cover my lost money for being so generous and wasting my time by having to cut my shift short to answer their unbelievable accusations. A very long email and the original email was included so they could plainly see why there was a difference in price., why didn´t they just read it first? Gobsmacking really as she was a teacher, then I stopped wondering why kids can be so stupid at times. And no, I never got an answer! Some people are so dumb it hurts.

[@lesleybrittain9957]

Can't believe some people.. Sorry Nic can't stop laughing.! Thankyou ever so much for the video.! 🙂 ❤️

[@MrDan11422]

Too be honest, I thought the same thing the first time I seen a board game like that. As a child raised in the 80s boards only folded in half back then.

[@ronparks2623]

It reminds me of the twister game I bought from china. All i got was the mat and spinner lol. Guess thats all i need.

[@Midwife1955]

Did you get any help from ebay? I have NEVER had them take my case and resolve it in my favor. I only got negative feedback once when someone said i did not thank them for telling me the item had arrived when it had been delayed and they had been sending me emails about it. I simply said Ok and I guess they wanted me to profusely thank them for letting me know. Ebay would not remove the negative feedback.

[@ronparks2623]

The old board games came uncut like that lol

[@vicesquadpunk]

I would have lost the tenner just to have the pleasure of calling him a 'king idiot mate 🤣

[@fearlesshusky]

Sorry to hear that. Most people are ok, but every so often i do get some total idiots on Ebay too who think that the world is against them. I doubt unfortunately that Ebay will help with the negative feedback that you got, they have very strict guidelines on how they can and cannot remove negative feedback. What annoys me is that sellers can only leave positive feedback to buyers, there is no option to give negative feedback to a buyer. The only thing you can do is leave a 'follow up comment' to the feedback you left him and a response comment to the negative feedback he left you to give some background to other potential buyers who may see it. Happy new year and i hope your business goes well! Thomas.

[@NicHills]

Yeah, I don't know how I will get on with trying to get the negative feedback removed - but I figure it is worth a phone cal...

[@natalieharrigan8328]

To be fair, I did think from the very start he was probably referring to the split and had got confused. May worth clarifying when selling future versions in the description so other people will know for sure! 😂 I do despair of the human population at times, but it’s also worth bearing in mind that you may be selling to people who have different learning abilities and that someone with difficulties may genuine struggle to understand the difference between one type of board that folds in half and the modern version that quarters up.

[@What..a..shambles]

At 6 minutes I laughed at 11.50 I wet myself a bit, hahahahahahahaa😂

[@alanhillier1033]

Lol....you couldn’t make it up🤣

[@starfox-yd6os]

Whenever I think of board games, I always think of them being ripped in half! Lol!

[@charlieberesford3242]

why didnt you ask for a photo when he first contacted you.

[@stevewelsh8560]

cos he just got angry and jumped down the guys throat, I mean, how dare he say something he sold could be faulty.

[@aaronha9341]

reminds me of someone who will argue long after they have been proven wrong because they just can't stand to lose an argument.

[@davidlewis1680]

This is so entertaining brilliant stuff. This is better than tv

[@bmaiceman]

Omg... Where was this customer located??? This was just to FUNNY... Im goingvto forward this video to all my friends

[@RiaLunnPhotography]

The public can be a bit dim sometimes I work in a hotel and a lady came to me and told me that the room she was in had no TV I asked my maintenance man if he had taken the TV down to replace or repair he said no I went to the room with the lady and there it was hanging on the wall in full working order lol

[@gregtaylor6146]

You're dealing with 'WALEEDOMAR????' .......Good luck with that!!!

[@johnmunro4952]

My wife sold a laptop clearly titled SPARES or REPAIRS. The buyer complained that it didn't work. I don't think he was stupid, he was just trying it on because my wife isn't a volume seller.

[@cuteopiax1259]

This is so funny. I think it was worth getting the negative feedback just for the fun story you'll be able to tell your grandkids. The buyer should really be asking for a refund on his education.

[@markphillips2076]

You can't legislate for stupid. Here the first thing we ask for from customers is a picture to explain the problem. Usually the problem can be explained and rectified almost immediately. Saves multiple emails, confusion and assumptions on both sides causing frustration. The number of times a customer has complained about a "feature" of the item that is entirely part of the design, or not read the instructions, fitted it incorrectly, ordered the wrong size, or tried to stuff the item in the wrong place (ooer!). A picture just clears things up straight away and you can see the customers problem (or non-problem). Then you get the ones that raise a problem in eBay without even contacting us. or issue negative feedback because they're not feeling well today (nothing to do with the product sold).

[@jackk7116]

You can't fix stupid.

[@burtonfootballer5408]

I am so glad he shopped with you and not me though I do have several customers I will willingly pass on to you free of charge

[@vyvienvp3413]

Nuts. You are a business man and very good too. Sorry but this story had me in stitches.

[@rickysmyth]

I had this same sort of problem when I bought a controller for a wii. I felt really embarrassed afterwards knowing I made a mistake by not setting it up properly and I feel lucky that the seller didn't give me negative feedback thinking I was trying to scam them

[@billmccabe2758]

10 out of 10 Nic ,for keeping your cool,it was like a script from Monty Python .never stopped laughing ha ha better than tv !!!!!

[@NicHills]

Bill Mccabe I am glad it tickled your fancy :)

[@VeronicaKulchitskaya]

Thanks for the laugh this was hilarious 😂😂😂

[@jonhelmer8591]

Very entertaining! I'm now subscribed.

[@glazierEd]

There’s idiots in ALL walks of life. I put a portable basketball hoop together for a customer, and got called last night that the poll holding it up was installed incorrect and on a slant. I get there, and sure enough it was crooked, because it was brought out to the street that’s on a hill.😂😂😎

[@danstreet8650]

What a complete tool, I have the same version and I had that since I was 8 and I've never once complained about the split in the board as I know as a child that it's meant to be like that so it's easily foldable! This guy was blatantly out to scam you Nic as he purely the one in the wrong, as soon as I saw his pictures he sent you I burst out laughing, I've worked in retail before and used to get people make silly complaints just to get a refund or free items or discount! These people are damn right pathetic! Good on you Nic keep up the good work of your brilliant eBay selling!

[@hannahwhite5098]

I have to disagree with you. The buyer wasn’t trying to scam him. The buyer is obviously a moron. He can even use proper grammar in his messages.

[@gregorydamienmech]

I sold a brand new automatic watch on ebay, and the buyer claimed the watch was broken and didn't work and wanted a refund. The buyer didn't understand that this modern automatic watch doesn't have a battery. It simply needs to be wound up and works with the movement of your arm.. Total ebay idiot.

[@MrDan060180]

Lol 😂 there is some real fools in this world. This made me laugh don't think I would have keeped as cool as you. I'd have offered to come and rip the other half. Love the videos and because of these vids I've started reselling as well. Great work nik

[@hannahwhite5098]

Uuuuuhhhh? ? ? (

[@hannahwhite5098]

LOLOL (There is some real fools) ? ? ? (Keeped as cool) ? ? ?

[@sharronhartley581]

And that’s why I have finished selling on eBay got so very annoyed at some ebayers lying about what I had sold them I mean I did sell a pair of 100 per cent real ugg boots which I had purchased from a legit company but unfortunately they did not fit me so decided to sell them on and this guy came back to me saying that they were not real !!!!! So I got so fed up refunded the guy who was left with a brand new pair of boots for free basically and to mention I am disabled and really could not be bothered with all the hassle and bad fed back I was left so have totally stopped selling now take care Sharron