OOMA setup & review long term

[@Michelleleigh83]

I get 300+ internet speeds is that enough ?? No problems with internet

[@davidturczak7253]

On speed test ! Your good

[@stephen2220]

How do I listen to voicemail on the Ooma box? The only way I can listen to voicemail is to pickup a handset then push play on the Ooma box, the speaker\volume up button on the box does nothing. Thanks

[@davidhazen2394]

You seem pretty good at answering questions, thanks for that. I have a question. I just want to port my expensive att number to ooma.. Once the phone number is ported to Ooma, I intend on permanently forwarding the phone number to my cellphone. My concern are does your Ooma voip need to be turn on for the call forwarding to work? So if you were to lose your internet connection , I was hoping the Ooma would still forward the calls. . I appreciate your help. Thanks

[@silveraspen6120]

Hello David, not sure if you've gotten the answer or not. (-a-) yes, Ooma has to be on, and if there is no internet connection, it won't work. (-b-) call forwarding is not included in the basic plan, you need to subscribe to the premier plan. Depending on where you are, the basic plan is about $5 per month, the premier plan is about $15 per month.

[@bryansolis5549]

if you have a premier plan, you are eligible to have a call forwarding feature. even if the device is offline, you can still receive incoming calls to your cellphone

[@muxxor9492]

How does it function when you have 2 numbers ported? Do the handsets ring when either number is called and can it have different ringtones for each number? If you pickup a handset to dial how does it know what number to dial out with?

[@Weak_juan]

Can you set up the ooma and the take it with you anywhere you go provided theres a router there?

[@AMPTechGrade]

Yup, doesn’t seem to cause issues

[@larrylabair5996]

how do you turn your answering part off and on

[@t.s8113]

Thank you for your video. I've heard about the fine print and the company automatically charging you for premium service. What's that all about? Thanks in advance for your answers. ☺☺

[@AMPTechGrade]

I think it’s part of the bundle when you buy their thing on sale, I can’t remember. I since stopped using them since I’m in between homes so idk

[@StevenHarris-md4qt]

Awesome video, really informative! How do you think Ooma stacks up against Thirdlane Multi Tenant PBX? I've been hearing a lot about Thirdlane's platform lately, especially regarding their features and pricing.

[@AMPTechGrade]

Didn’t hear them until now, but it looks like totally different systems. Ooma goes after the consumer and small business market where it looks like third lane is enterprise where users need more control/customization of the stack

[@SoyAbuelita]

Does it work with a FAX MACHINE?

[@AMPTechGrade]

I haven’t tried it but I don’t see why not

[@marodaniel3372]

Hi, I am thinking of getting the Telo device. I would like to know how it works when connected to a fax machine. Do you have problems when sending/receiving fax? Thanks in advance

[@davidhutchens2486]

FAX and VOIP do not play well together.

[@marodaniel3372]

@@davidhutchens2486 ok .thanks for your response.

[@SpynCycle57]

I have faxed on occasion using Ooma, and never a problem.

[@marodaniel3372]

@@SpynCycle57 great, thanks. I just subscribed. Haven’t really used it for faxing yet. So far calls are good. Thanks for your response.

[@RammerSTi]

Weird question, but can the ethernet port be plugged into a computer for the internet?

[@jerrybarr259]

Thanks for the info! Much appreciated

[@jlh5995]

Hey AMP Tech, thank you for taking the time and effort to product this video tutorial on some of the features of the OOMA setup.

[@ao93.]

Can you turn off features? Like voice mail, call waiting

[@AMPTechGrade]

Yup, on the ooma website

[@OpCharlieBravo]

Some users have reported a $100+ charge every october, have you experience that?

[@AMPTechGrade]

They probably get suckered into the "Premium" Subscription that charges them annually. They should then call Ooma and cancel the "Premium" tier. I'll admit their customer service isn't great, they are VERY Pushy to get people onto this tier & their reps are overseas

[@TriangIe]

Ooma is definitely the best voip for home use.

[@YouTh3r3]

Better than Google voip device without taxes and fees?

[@4j12m]

I prefer magicjack

[@marieroach5683]

My base doesn't light up and no daily tone

[@AMPTechGrade]

Could be that your power brick died and you can order a replacement on Amazon/ebay

[@metchosinite]

Can you use wifi to connect to your ooma or does it have to be hardwired to the modem? I would like to have it one floor below the modem.

[@AMPTechGrade]

I believe you can, I think they sell a wifi adapter for the unit since wifi is not built in.

[@AMPTechGrade]

Actually the Telo Air 2 I think has it built in. But another beauty is that you can always plug it in anywhere in the homes phone jacks.

[@Herbert04]

mine has been blinking purple since I got it. I'm not happy.

[@AMPTechGrade]

I think that’s for updates, call in, they might be able to swap it out

[@Herbert04]

@@AMPTechGrade I unplugged it. Made sure my phone stuff was plugged in. Plugged it back in. Now it works.

[@MizzQ]

How many different phone numbers or lines can you have?

[@AMPTechGrade]

Just one line. I think if I had the Ooma handsets, I might be able to use 2 lines with the service but I have these wireless Panasonic handsets and idk if I can get 2 lines out of it. You can add 2 lines with the ooma account & hub.

[@nancymackell641]

Wow, this did NOT show how to actually hook up the different cables, that is what I am looking for. I changed my office around and somehow I did not connect back in correctly, bummed I this video was going to help with that. Nothing is easy

[@anthonybruno2147]

update in 2021 it's 18.63 a month now for the land line

[@AMPTechGrade]

And thats for the free version or premium? I noticed as well the fees were starting to climb

[@anthonybruno2147]

@@AMPTechGrade You pay $86.65 for the box ONE TIME FEE omma box that you plug into your Wi-Fi router then that plugs into the landline after that you pay $5.65 a month but if you don’t have Internet they charge you 18$ + a month I just called looking for work land line

[@anthonybruno2147]

@@AMPTechGrade still a good deal tho I’m signing with them

[@jackheris687]

It's $8.50 in the Bay Area.

[@nobrien1]

We just switched from Comcast VOIP and I am about to switch back: vague and confusing rings on incoming calls, horrible delay in talking, static (! on a digital connection?), etc.

[@AMPTechGrade]

Could be a lot of issues. Comcast internet is definitely a horrible problem, their cable internet network is atrocious. Unless your upload speed is higher than 10mb, you’re better off with Comcast voip

[@Jack-xy9xw]

Do you still have ooma voip service? If so does it still work well for you. Im considering trying it out, tried magicjack and was disappointed on sound quality. Very low sounding

[@AMPTechGrade]

I liked it a lot. I finally cancelled, it went unused for a while. Billing was always around $10 with their free plan but it was a very good option still, would recommend

[@tashiadillard184]

Got it with T-Mobile! I hope my kids love it. No cell phone for them yet 😂❤

[@viper31415]

How long did it take for your number to port over. The site says 2-3 weeks. I convinced my sister in law to get Ooma because her current provider won’t let her keep the same number she’s had for decades and she’s moving to another town. The port forwarding application has already started but she plans on moving before the 3 week mark.

[@Computergk91Gaming]

Depends on phone provider mine took a week to port a number over from google voice

[@mw7882]

Will a 7 year old system work with an upgraded 2 Gigbit internet connection?

[@theBear89451]

Don't use the second Ethernet port.

[@vikingtu]

What is important to me is sound quality. Is it good or is it google phone good?

[@AMPTechGrade]

No it’s definitely GOOD like Verizon FiOS landline good, you can’t tell a difference. I don’t have their handsets to test HD calling but I still love this thing for what it is

[@margaretsmyth1564]

I want to stop the internet co that I have they will remove the modem, does Ooam have a WiFi modem to hook up phone

[@AMPTechGrade]

Yes I think they have a 4G modem you can buy, a USB dongle that plugs into the back. Check their site.

[@Jack-xy9xw]

How would you say this stacks up to magicjack?

[@AMPTechGrade]

I’ve never tried magic jack, I’d assume just as good. I think ooma goes a step ahead with voicemail being read off their app but I think magic jack is much cheaper too

[@Jack-xy9xw]

@@AMPTechGrade is ooma yearly like magicjack or monthly like vonage

[@AMPTechGrade]

@@Jack-xy9xw both. Annual is cheaper but they keep raising rates so much that I’m actually about to pull the trigger on magic jack

[@Jack-xy9xw]

@@AMPTechGrade if you do. Let me know your honest thoughts of magicjack!

[@marlonthompson8162]

Will it still work if power goes out

[@AMPTechGrade]

Nope. To get it to work when the power goes out, you need to hook it up to a battery backup unit called an “uninterrupted power supply (UPS” staples and bestbuy sell one. But you will also need to plug in your modem and router into the UPS.

[@AMPTechGrade]

And even then, your cable internet might not work in long power outages, you’re better off grabbing a Verizon Wireless phone if you want 100% reliability, I talk about it in another video I made kzbin.info/www/bejne/bIerooiDra19n5I

[@mayken6661]

@@AMPTechGrade so the straight talk home phone system?

[@AMPTechGrade]

@@mayken6661 a home phone is simply convenience. If you want 100% mission critical reliability like when a hurricane hits or a nuclear bomb goes off, don’t get ANY home phone, get a Verizon wireless mobile phone. But as long as there’s no extended power outages, the ooma has my vote. I don’t trust straight talk my personal opinion.

[@gosman949]

@@AMPTechGrade please be aware that during hurricanes, tornados, nuclear blasts, wireless switches and antennas blow up too. The only thing that will be available will be ham radio!

[@tashiadillard184]

Can I fax ?

[@AMPTechGrade]

I haven’t tested but I assumed yes

[@jackheris687]

Yes, I have faxed by plugging in my fax/printer into the port in the back.

[@ibitorucookey-gam7503]

Is it a direct connection

[@AMPTechGrade]

Direct connection how? You plug your home phones jack directly into it. Or you can plug it into your homes phone jacks anywhere and use any other phone jacks in the home with it

[@SpynCycle57]

I have it connected to a Panasonic base, with 6 wireless handsets through out the house.

[@sylvia5443]

What’s the point of the video if we can’t see it because you’re filming it in the dark?

[@charlieblvd5384]

It would be nice if your video was not so dark.

[@AMPTechGrade]

I know my bad, I’ll work on that next time. Appreciate the feedback

[@arnoldkinsler6236]

DO NOT GET THIS SYSTEM! IT ONLY WORKS PART OF THE TIME AND ONE IS NOT ABLE TO REACH CUSTOMER SERVICER. THE c/s STINKS TO PUT IT BLUNTLY.. i HAVE TRIED TO REACH THEM FOR TWO DAYS SO FAR WITH OUT ANY LUCK.

[@AMPTechGrade]

I’ll update the title with a disclaimer. It’s definitely gone downhill I agree. What issues are you experiencing?

[@jackheris687]

I have had ooma for 15 years and it's amazing.

[@heatherarmstrong6862]

This sounds even cheaper than on mobile phone is south just as good as a iPhone

[@fasterthanaturtle]

But spammers get thousands of numbers for free! I want to get the terrorist hookup