Holding His Ground

[@2PrettyCustomCreations]

Watching People's Court has help me to protect myself when it comes to my business! I do shirts also and people do change their minds, so I always send an email or text if anything was discussed verbally.

[@INDIGO.GODDESS_573]

Put custom stuff can’t be refunded, not like they sell them.

[@INDIGO.GODDESS_573]

Well hell at worst they look vintage. 😂

[@Amy-ej2px]

Did this guy really just complain about when they started working on the order? You hired them on the 7th and didn't give them the graphic file til the 12th? The motorcycle club would be right to not hire you again.

[@lynnwilliams5735]

Exactly! And, he was supposed to go on Monday the 12th to see two samples and told them he couldn't make it!

[@Ellie80681]

And then he’s blaming them? And… calls and makes changes!

[@goat9020]

Let’s get a petition started for the 2001-2004 throwback episodes to be uploaded and released

[@danir6695]

I’ll sign! 🙋🏻‍♀️

[@Arc69]

Yesss🔥🔥

[@kylebroussard6826]

Yes same here

[@misssunnygirl2011]

I'll sign too

[@djchinot7229]

🔥🔥🔥🔥

[@hottubtimemachine1200]

I had pens made for my company they were misprinted and the company said keep them and reprinted them as I ordered no extra charge. It’s good business, I was so glad even late for my event, I was still proud of the printing company for making my order correct.

[@nunya8010]

Most companies will do that for future business and it works, it's just good business.

[@lesterdiamonds27]

Not black businesses. They do bad work and want to steal your money and wonder why they don’t do well!

[@peryole]

Yeah almost every one of them will do that, but i don't know of any that give refunds, I didn't even think Office Depot does that on custom prints.

[@linkdx245]

I love the passion of the employee. Give her a raise!!!

[@lesterdiamonds27]

Passion you mean scamming???

[@ugoddessthepoet]

She was a LIAR

[@rottielove2012]

She was actually talking to much

[@devisissy1]

She literally said we didn't read this email. She's an idiot.

[@jayatmosphere2745]

@@ugoddessthepoetNothing that she said was a lie.

[@kaykepop4084]

The only thing I do not believe that the plaintiff is saying is that the shirts were pre-sold. If they were already paid for by the club members, he could get them redone and give them to the members later. I would think most people would be disappointed not to receive what they paid for at the event, but would be okay with getting what they paid for after. Because it's still a keepsake from that event.

[@snookanookazoo3268]

6 thousand isn't chump change.

[@missa1goins]

6,000?

[@firetomd]

Never take a rush order for a person who does not follow instructions. The plaintiff is totally at fault.

[@missa1goins]

That's what I'm saying

[@biancalathetravelerssoul]

I think that plaintiffs who come in asking for so much money ruin their chances of getting anything!

[@Ellie80681]

Looks like they are looking for a profit

[@Getstitchs]

That's not how the law works

[@rachelharper3778]

19:03 this woman should be given the shirt company by default. I hope the owner is paying her well to save his ass!

[@MonroesArtStudio]

I do art and photog contracts all the time. If someone wants something within a weeks time to be processed and delivered I don't even bother doing it. Too much rush and hassle

[@charliefleming3251]

He was supposed to approve Monday but couldnt. Then gets upset when the shop has issues delaying. He broke the contract first by not coming in that Monday. He doesnt go to approve them yet gets upset.

[@Wolfnap313]

That defendants worker is GORGEOUS!!!!

[@spacepanda9037]

😂😂😂

[@brittanyn5415]

Lol ok😅

[@Pgschool37]

That plaintiff was looking for a quick payday imo. I believe he did his homework on the "no-refund" not being posted and thought he had a sure win. He should've asked for a redo on the order especially when dealing with opm (other people's money).

[@billyjohnson9166]

What a beautiful soft spoken lady the defendant.

[@Le_blubear]

I own a printshop, we always keep communication through text and email. It’s just safe to do so. Some Customer’s expectations are ridiculous. And sometimes they make mistakes that had nothing to do with us

[@seandoesketo5]

Especially when dealing with CMYK vs RGB. Colors could look darker or dilluted when printing. You absolutely have to do a printing sample and approve it. Him skipping that step is when I knew shit was hitting the fan

[@msfranklin2650]

...BUT Y'ALL MAKE MISTAKES TOO SO DON'T EVEN TRY IT. YOU'RE JUST AS BAD AS THESE DEFENDANTS SMDH SCAMMER

[@peryole]

He was last minute and no one would do it for him except them. I've known since I was a teenager that screen printing places don't do refunds, it would be insane if they did. They should have told him no.

[@denisheunjackson]

Give that lady a raise!

[@jessica.m.brooks]

I just wanna know what the shirts say...

[@jazmine.leigh227]

He was worried the MC was gonna get him 😝

[@madmaxofspokane1691]

Poor communication coming from the incompetent Plaintiff & the Defendant went to great lengths to accommodate him with the time restrictions that were put in place. And then the Plaintiff lost all credibility when the judge had to call him out for lying about alleged lost pre-sales that of course he had no proof of. The Plaintiff created his own situation and failed miserably at managing it and he wants the Defendant to pay??! 🐌🐌🙈🙈🙈

[@richardb7999]

I feel sorry for all those imaginary people that pre-ordered shirts...

[@Ellie80681]

Right!! 😂😂😂 he knew he was going to do this if they didn’t sell. That’s why he waited to the last minute and rushed them as an excuse.

[@missa1goins]

😂😂 he lied

[@alfreddavis9116]

Having a business is hard work.

[@monycazamora6885]

Wow I don’t think that’s fair

[@Peepeepoopoo5543]

Plaintiff is goofy

[@TopherGrant]

Gwarsh!

[@trudypops]

​@@TopherGrant😂

[@janicester]

Stop being racist.

[@shirleywiese5230]

BS. They knew it was a specific day. Re doing shirts after event is ridiculous

[@msfranklin2650]

EVENING....THAT WAS EXACTLY MY PT TOO

[@davidgray5516]

Good Judgement

[@Mocharocks9966]

Our lawyer said hurry up and get a sign up in the store !!!

[@Xengaa]

I had a similar experience as a Graphic Designer, but I supplied the files they needed. The issue was that they didn't disclose that they used a third-party to do their silk screens. The shirts arrived, and you could tell they did 2-3 layers cause there were ones where you could tell they weren't aligned. The third-party denied it, but the business noticed it too, and had to pay out of pocket for the mistake.

[@orca_634]

I literally yelled at the screen when JM said "elephants" - me too ❣

[@jorwhan]

My parents have had this kind of business for 24 years. THE FILES MATTER! If you want a certain design/logo, have your files ready and make it a priority to get them to whoever’s doing the work! But also, the business needs to pay attention to their work. One bad shirt can screw up a business if you let it leave your facility.

[@adam01315]

I'm surprised that the plaintiff didn't ask the judge if he can have a different design done for a different event that he does in the future since redoing the same shirts won't help him now..

[@leestill3733]

GREAT JOB 👍🏽👏🏽👏🏽

[@papalegbasson2447]

Partial reimbursement should be given.

[@st.gregory]

Good wife worker

[@krystalroller2915]

I have never had t shirts made with a company that says no refunds. Which most say just that, but there are some with clauses such as if they mess up the item you can receive refund, if the items are not completed by the deadline, refund. Such a rip-off for a company to create shirts that do not look good and can't be worn, to then say you get no money back, you have to allow us to remake them. Even though they botched the first order.

[@SRT_DRE]

He didn’t provide the right files that would’ve gave his shirts a higher quality. That’s on him. Didn’t even check the shirts when he got them. He should’ve just handed the shirts out for free so people can at least wear them indoors or to work on their motorcycles.

[@krystalroller2915]

@SRT_DRE they should have never agreed to make the shirts if the image wasn't in PDF. Instead, they gave him a product that isn't wearable and took his $900 something bucks. Most people will accept the No Refunds because it is posted on their counter. Because it wasn't in their receipt or contract they should have had to return the money since the event is over and the shirts are useless.

[@SRT_DRE]

@@krystalroller2915 1. The shirts are wearable. They’re literally shirts. They’re not damaged. 2. He changed his order. Gave the wrong files and placed the order last minute. 3. If he didn’t provide the shirts, then it’s should be pretty obvious there’s no refund. Why should the company who bought the shirts and worked on them be out of money because of the customers mistakes? 4. It’s a motorcycle club. There WILL be more events. We didn’t even get to see the shirts. They probably looked alright. He could’ve gave them out to the club for free. No court room would’ve gave him a full refund. He should’ve asked for a partial refund so he could get shirts made elsewhere.

[@nunya8010]

Forget the files the quality of the work was not good so lets say they make more and it's still terrible, how many chances should they get because of the no refund policy?

[@KennuhWayne]

He botched his own order when he (with all his so-called graphic design experience) couldn't send a proper pdf file) instead of a crappy jpeg file. Besides, he was the one that wanted a last-minute job, and that's what he got. Him and his "pre-sale" orders 😂. Liar.

[@JinaChantil]

He probably could’ve gotten the refund if he hadn’t gotten greedy in his asking price

[@highlander666]

Sounds like they don't know what theyre doing

[@2LitProduction]

The plaintiff should’ve sent the correct formatted picture in the first place and he wouldn’t be in court

[@spacepanda9037]

Your right it does sound like the plaintiff doesn't know what HES doing

[@unicorngj]

Hope yall have a great vacay and hopefully see the animals ....

[@briantoebben3095]

Love t-shirt cases! The wife owns a promotional product company which is mainly busy with screen printing and embrodery. It needs to be in vector format don't have a clue why they are talking about pdfs. Plus where is the art and order approvals...?? These people are amateurs cause they would have serious issues with so many people!! Customers tend to alter the orders multiple times along the way each time will make us inform you they new adjustments and to double check we are all agreeing on what is actually being made! There should never have been a misprint gone out the door, bad screen printing is not paying careful attention to the detail and caring about the end results!

[@tjduprey]

I've used PDF but only when it's converted from SVG file which allows it to retain the color layers. But that was back in the day.

[@ddinottia39]

No refunds?? This was a wrong Verdict JM!!! They didn't wear them. He paid over $900.00 for them. It was for an event for the fire department that was a one time event.

[@SRT_DRE]

Labor cost. They even used their own materials and machines to make the shirts.

[@Spankmepink]

Their contract was NO REFUNDS. She can't change someones contract.

[@2LitProduction]

Who cares

[@michelehemlokhexwhite4310]

​@@Villapallenbergomg I can't believe you advertise your Trumpty Dumpty love via your profile. How embarrassing

[@michelehemlokhexwhite4310]

And they were late on producing them, the sizes were wrong and the quality was off.

[@tammygroover4470]

He's on a short timeline and he has to burn time to go back to his Biker Committee for approval? Then he can't make it to look at samples on the agreed upon day. I've done this type of work for 30 years, guy should have turned down the job. Unfortunately, the other companies knew something this poor guy didn't. Never take a job where they say "I should have called you sooner....." I wouldn't have taken this job if I had no jobs at the time.

[@stratfordbaby]

COLLARS = COLORS

[@jindoe3971]

My printer guy always sends me a final email that I agree to before starting a project . Never had a problem ..

[@wakeup-y3t]

they will probably be out of money if they redo them. more shirts and ink aint free. but i would have them redo them anyway

[@chuck9380]

People come in the show after the fact but if they watched it before they wouldn’t be in court struggling

[@panamafernandez4641]

Everyone stating the Plaintiff deserves a refund are out of their minds. If that was the case; everyone that made last minute orders or didn’t make the profits they anticipated would demand refunds. Color variations are known issues from the graphic to the transfer and even the colors of the shirt, fabric type/texture. The Plaintiff should have inspected the samples. He approved, sight unseen...that was his bad. He could have knocked the sale price down to recover his cost. I have a feeling his business was refused by other companies because of these shenanigans.

[@shardahiggins5064]

I think he should've got a partial refund

[@themadmillionaire]

“Holding His Ground” 👀

[@thankthelord4536]

Plaintiff fault.

[@ladye626]

I never take last minute orders because of things like this 22:03

[@Team33Team33]

What is it with ALL these people who swear to say all the truth and nothing but the truth and then go on and blatantly lie to the Judge ????? I would simply dismiss them.

[@moniquehamilton5195]

The Judge did not yell and scream at these litigants. I wonder why.....

[@GummyBearWA]

I worked as a screen printer for many years. I could knock out that job in two evenings.

[@nunya8010]

That's what I was thinking too,they act like they are sewing the shirts too.

[@Amy-ej2px]

He didn't even give them that amt of time. Turned in the file on the 12th and needed it on the 14th. Were they supposed to forget about their other clients?

[@serenalampkin8241]

You don’t need a graphic design for PDF🫣😬

[@RamirezRamon-yq6ze]

What in the Denzel no Washington is going on here?

[@mstoyastyling7459]

OK now Judges ...I caught that sexual reference....."" we are going to Africa, I bet you see an elephant.." " I bet you see a cat " 😆 lol 👍 😆

[@leestill3733]

DON'T. KEEP. CHANGE IN. YOUR. MIND. KOWN. WHAT. YOUR. WANTS

[@dunkinjunkie5868]

I really hope the printing company takes JM advice for the future.

[@GrampiesCorner]

What good are t shirts being remade for an event that is past?

[@shirleysarradet9486]

Plainly not the RIGHT RULING!!! Awful! That Co. Should refund for the cost of these shirts!!

[@calikat8654]

You should've had the shirts printed weeks before the event, not picking the shirts up the day you go to the event. I've had issues with almost every shirt order I've made.

[@kvc5677]

It's a shame he has to be forced to get them redone by 2 people who can't get their act together. Their business should be called "full of excuses. "

[@Trich-nf2zf]

I'm with the judge on elephants!!!!🐘🐘

[@briantoebben3095]

Ummm no judge we would be happy to give a refund if we made a mistake and our business has only been open for 25 years!!!! If it's not our fault sure but if we misprint you've got nothing to worry about!!! There is no excuse for not seeing your printing bad images, you did absolutely no quality control and this is an insult to the entire industry!!!! Shirtsmith---- we got your back!!!

[@Tinamarie10289]

Exactly! I've been ordering screen printed shirts for 7 years! I've had 2 companies completely. Screw them up. Bad really bad and I did not want to do business with them again. It wasn't a rushed order. They had more than 3 months to make 35 shirts and they still somehow screwed it up. So bad! I did not want to do business with them again. I just wanted my money back and to move on! And I got a refund from both places now. I order from the same place every time. Don't have any issues. Great work always double check everything before they print wonderful company

[@GlockBlocked19]

Judge got it wrong. Defendants put that banner up after the were being sued

[@missa1goins]

Refund policies should be posted imo, he also could've asked about the policy. So many adults want to be spoon fed these days.

[@Pinkblueflowerlady]

This case was too long, I don’t know why JM took that long good grief …

[@missa1goins]

Annoyed the heck out of me, Plaintiff present his case the same way he presented the order to the defendants😂

[@thivesennayager6278]

Iam a graphic designer. I see these types of customers all the time, they belive they are graphic designers because they have a pc, and want ro make a quick buck,but they actually take chances and dont know the difference between jpeg from picture frame, just say no or charge a go away price. The defendant was excellent she just needs to cover herself a little more.

[@JagN-bh7zl]

Wouldn’t having specific sizes mean more likely they were pre-ordered? If he was planning on selling them once he got there he would’ve gotten a bunch of different sizes.. idk am I missing something?

[@JagN-bh7zl]

And you can tell 100% they were lying about having that banner up almost 2 years… it’s so obvious..

[@missa1goins]

He ordered 3 in every size

[@tjduprey]

Not that big of a deal to convert jpeg to pdf???? Ya, if you want the image to be no bigger than a post card, and you like pixilated images.

[@Lia-A-Eastwood]

She says, the plaintiff is a graphic designer. I heavily doubt it given the fact that he didn't know what a PDF or a jpg is and the technical difference. But the defendant's business tactics are also a bit sketchy at best.

[@panamafernandez4641]

The Defendant said the Plaintiff said he was a graphics designer so, that's why they didn't design/charge for graphics. Which is true if you already have a design then you need to provide the file with the appropriate dimensions for transfer. Even when I've provided logo files, I've had to consent & been charged for the company adjusting them for transfer aka graphic design.

[@terilingefelt5857]

I'm confused he sd after court was over that they were so bad u can't sell them...I thought he said earlier in court that they were presold..so one of the statements is a lie..

[@eyeeluna6684]

What if they re-do them and they are awful again? I think it was the wrong ruling

[@SRT_DRE]

No. They already did the labor. Maybe the plaintiff should’ve returned the shirts and only get half the money back. But I feel like the plaintiff wouldn’t have wanted that.

[@2LitProduction]

The plaintiff should have sent the correct formatted picture in the first place

[@Ellie80681]

He didn’t want them done. He didn’t sell any for a last minute event. He didn’t sell them and wants a profit from them. It’s his fault.

[@aliyatheking]

Is that Judge’s husband at the end interview? He’s always interrupting her or not letting her finish …

[@LissyVee]

It’s her father

[@imjustadrummer]

Niether one of those folks has any business, doing their "business". They both have hardly a clue as to what they are doing.

[@leestill3733]

😂😂😂😂😂😂😂😂 LOL

[@adrianknight1406]

No point on having the shirts redone because the event is already over Milian.

[@Meister_de_Nicts]

He could've donated them to charity. Then you might have received one!

[@matthewsalinas8879]

Maybe at a homeless shelter

[@lukerinderknecht2982]

Weird, for once Adrian didn't make this about race (still a bad take though).

[@SRT_DRE]

It’s a motorcycle club, there will be another event. Unless he got kicked out the club because of the shirts. The shop provided the materials and made them. Labor cost. No way he was getting a refund. He should’ve just handed the shirts out at the event and found a new shop to work with.

[@BREEZYM6015]

What would you suggest be done?

[@sweettexastee]

JM was rude and snippy! Thank goodness the defendant's won!

[@jennifernordhoff6478]

Wrong Judge. Why should he have to let those people who messed it up do it again.

[@michaelrice8832]

Is it me or the elephant and cat phrases.we going to Africa can’t wait to see the cat and really want to see that elephant.🤔

[@dapperguy0798]

The Plaintiff should have been refunded just because of the fact that the company was not professional enough to have the refund policy stated on the paperwork or on the website. That error in judgment should have costed them. If you run a business you gotta have all your ducks in a row, simple as that!

[@Tinamarie10289]

So I think the point of came in a little greedy, but I don't believe that the defendants had that sign saying no. Refunds in their office. It's not on the website to set on the contract. It's not any emails. It's not on the estimate, it's literally nowhere except in the office. So what happens if somebody orders online? Never goes into the office and has everything shipped. Never sees the no refund policy. They still don't get a refund. I just don't believe that also I Have screen printed probably 6 or 7 times over the last 7 years for my husband's business. And I have had 2 instances where the shirts were The shirts were a mess I did get A. Refund from both places. So I don't know why she says it's common knowledge. That screen printers don't refund? That's just not true, if you have 3 months to make 35. T-shirts. And you can't make sure that they're done the right way, then I don't want to use you again. My orders were never rushed. I always ordered them months and months in advance. They clearly just don't have any knowledge or skill in what they're doing

[@missa1goins]

Call the business and get the refund policy understood before moving forward 🙄

[@Tinamarie10289]

@missa1goins you shouldn't have to call. Doesn't that kind of defeat the purpose and Convenience of online shopping? Do u call every place you order online from? No! So don't act like an a$$hole. If they have a no refund policy it needs to be in writing on the web site and contracts PERIOD.

[@dunkinjunkie5868]

Just curious what happens to the messed up t-shirts, I feel like that's just a waste if they're not donated.

[@lauraanne5175]

But the event has passed. For that reason alone he should be able to get back his money.

[@matthewhernandez51991]

Harvey rele makes the show suck

[@elainevankat5353]

Exactly… he so worthless!!!

[@krytietv1684]

So annoying

[@missa1goins]

It's something about Harvey on these episodes during the pandemic. Was he ill?

[@carriegarcia4173]

If the botched the order he sould get a refund. He paid for them to make something and they messed up. I wouldn't want to keep doing business with someone who doesn't communicate or make it right.

[@2LitProduction]

The business doesn’t need to eat their labor cost. This is a dumb comment.

[@janicester]

@@2LitProduction Not often someone says their comment is dumb. And I have to agree with you...your comment is dumb.

[@Ellie80681]

They offered to make it right. He waited to the last minute for a one time event. That’s not their fault. He didn’t even check them. They weren’t pre-sold, he was def scamming.

[@maureenjohnson2102]

WRONG, Their Is NO Refund IF It's The Customer's Fault!!! This wasn't his fault, the company Screwed Up The T-shirts!!! He Definitely Should Have Received A Refund PERIOD!!!

[@Ellie80681]

I can understand that if he looked through them at the store.

[@thomas2732]

How adorable is she!!

[@rockobill7637]

judge got smarty with them...must have been after she found out she was losing her show

[@maureenjohnson2102]

It's beyond time for Judge Marilyn to STEP DOWN!!! I used to really, really love Judge Marilyn, her decisions, applying of the law was not only entertaining but also accurate, Not Any More!!! She now inputs her opinion and figures out a round about way to rule based on her opinion, She's NOT A Fair Judge Anymore!!! I've Never been sued, nor been before her in any legal way either BUT HER TIMES UP!!

[@BurntMike26]

She's not even a judge on this show anymore. She's on some scripted silliness now. You got your wish

[@arianefr78]

WHAT? BAD JUDGEMENT! The judge always goes on about 'time is of the essence' the plaintiff told them the deadline and they botched the order in more ways than one, the defendants breached the contract so I really don't understand why he wasn't given a full refund, it's not like he simply changed his mind, he didn't get what he ordered and it wasn't done within the deadline. So why should they now be given a second chance, now that the event is over, and who says they will do a better job anyway. The judge even tells the plaintiff that the T-shirts were obviously NOT pre-ordered so therefore knows that having them printed AFTER the event, is of no use to anyone...

[@chelseac8855]

They have no proof that sign has been up longer than the minute it took to take their picture. I agree he should have been refunded the $900

[@mrs.c2628]

He should of got some money back for the mere fact it wasn't on the invoice or contract and the work was shot!

[@mariestolzenbach783]

😮

[@Florida-LizzzieJ]

Stupid to trust that DEI business owners 😆

[@paulhussey20914]

Bang bang niner gang let’s go 🎉🎉🎉🎉

[@RiahMunnblock]

First #DONTHATE

[@danir6695]

😆🙋🏻‍♀️🍪

[@shaquettalove6671]

🍪 🧁🍭🍬🎂

[@RiahMunnblock]

@@danir6695 you mad

[@RiahMunnblock]

@@shaquettalove6671 you mad

[@danir6695]

@@RiahMunnblock no, why are you?

[@janicester]

Judge you're wrong! He should've got his money back. Sometimes she shows her racism.

[@thenatural5268]

Shut up, Janice

[@Derriayers]

No, but you showed yours

[@janicester]

@@Derriayers OH WOW! You got me. Golly geez the gig is up what will I do now? Do you think I'll lose my job? Will I ever be able to walk in public again? Will BLM burn down my house? Antifa? Oh my gosh, what will they do to my family? I better start building that bunker and stockpiling food. 🤣🤣🤣

[@J3llybeanAray]

AVP 👽 Start talking / got a few seconds ///// ahhh them trying to get out of the Patriot act"/ but it wasn't when I started walking ...the 1st time / but cool / (it ain't faded but )/ / me ...no/ I don't even record / my music is hazardous / it maybe 🤔 shouldn't be put in the world 🌎/ . But it's my artist expression / and it doesn't matter if the world doesn't get ...it/ I just talk s lot about shooting people / ... they are talking about ... like an t&b mix/ ...no those are private / and they don't get recorded ,/

[@keithkemp3008]

I would have given him the refund only !! should have came to my court !!! And even though he lost he should make them redo the order just for the sake of getting free product and than sell them any way he can to recoup his money !!

[@missa1goins]

He should have thought about that before jumping to sue. They offer to remake the shirts, what's the point in remaking the shirts? Sell them at another event store credit or something