Kicking A Woman To The Curb

[@amandastandley9403]

I about died when she came out and said “yeah, what you what Kurt…” 😂

[@samanthalawson6617]

They didn't even discuss the fact that the cab driver had signed a medical document stating he would be responsible for her. I think that should hold a good deal of weight

[@payableondeath9091]

ya JM was wrong in not giving her pain and suffering

[@tempgirl00711]

Something was amiss on this one. This cab wasn't a regular fun cab fare. This cab is part of her medical care treatment plan. This service is designated to provide a certain level of service in care of the patients they sign off and take responsibility for. And they failed to provide said service. In fact they were the opposite of that. Not sure if the judge didn't really understand that part of it. Or if she had a personal bias with things like this. Just don't know, but isn't this negligence. It's not call a cab cuz we're drunk after the club. This was a specialty medical service they offer and get paid by the state for. She should have whoever provides their federal government payments and grants take a look at her case. Cuz they're collecting federal dollars to provide medical service. And aren't providing it. Not sure if her demeanor made the judge ignore the negligence, or since she had a friend with her she couldn't have been that afraid or her friend was watching out for her.

[@busybeingcryssi]

She definitely missed the mark with this one. And he could’ve offered her $50.00 cash or a Walmart gift card anyway. Horrible customer service.

[@coleenlawrence9809]

I agree. JM said "so you had to wait 1.5 hours for a cab". She was missing the point that the plaintiff had just had a medical procedure and was still under effects of anesthetic while going through all of this. The whole reason the medical centre operates this way (patient's requiring rides) is because it is not a "normal" scenario. I think she should have received some payment for pain & suffering.

[@trekgirl65]

The plaintiff needed to present the paperwork to the court.

[@reneerojas6046]

I know her personally, and EVERY word that came out of her mouth was the absolute TRUTH. She is a kind and loving person who is always helping others and would give a person anything to help them. She is also well liked and it's wonder that a social uproar didn't ignite over this.

[@Miss_Cherry]

She seems like a nice lady. God will bless her.

[@robina9508]

JESUS is the real judge. Nothing goes unseen.

[@deborahfrance9807]

I pray God bless her. Exceedingly and Abundantly in Jesus' name, Amen

[@Sunnydawgon]

😂😂😂😂😂 yeah ok 😉

[@islandyyt]

I really like this plaintiff. She’s got a good heart.

[@shortcake2204]

This case was disgusting. She wasn't just waiting for a cab too long she was stranded in Buffalo(which is a dangerous area) still sedated...the Judge and the defendant took it way too lightly.

[@kimr5479]

AGREED!

[@42031x]

exactly!!! so freakin sad!!

[@JustBree716]

Ok now dangerous is a bit much😅 Depending on what part of town and how late it is. Lol. She should have called me, I would have picked her up. I live off the boulevard down the street from the college. Lol

[@millissentflemmings2216]

I agree. Their customer service was terrible. 😞

[@barbarapaton4005]

I like how the plaintiff presented her case. She should have gotten some compensation.

[@anhenry2998]

Agreed. She could have gotten frostbite out in weather like that! It’s cruel! The company is so unprofessional I hope people saw this and won’t use their company.

[@uniquemonique8463]

100% Agree!

[@xareriaunique3467]

Exactly The Fact He Health & Safety Was Put A Risk alone , She Shouldve Awarded her $50.00 If Nothing , But I Think She Deserved A Good 100-150 They Broke The Terms

[@tiffanyedgefield2581]

Yes and he did offer Applebees but the judge was talking so she did not hear him. And he should have followed thru. I love the fact that she told him rib donate to gift card!

[@itsamandaabb]

I agree! They signed to get her home safely after a medical procedure and kicked her out in the cold, what would have happened if she feel and injured herself ?! A 50$ gift card was a slap in the face and I wouldn’t want his gift card either he should have at least offered her 50$ cash if she didn’t want that it’s the LEAST he could do SMH

[@user-yt9rj1xe2s]

Should have taken this case to Judge Mathis

[@asiaanderson5556]

I thought the same

[@shirleywashington390]

Exactly! Judge Mathis would have made them pay…. It’s time for her to go, I didn’t find any humor in what happened to this lady, this judge is arrogant, insensitive and clueless…

[@user-yt9rj1xe2s]

@@shirleywashington390 spot on. She is extremely arrogant and insensitive

[@relliej386]

No crackheads involved. This case doesn’t even fit his style lol

[@reneevalenti7458]

​@@shirleywashington390Judge Judy

[@lionelluva]

“What you want Kurt?” 😫🤣

[@ChroniclesofaRunawayBride]

MY FAVORITE PART

[@YoungLadyInRed]

She was stressed! 😂

[@youmakemelaugh1797]

He should've just took her back where he got her from if it was that serious instead of being so rude!!

[@steelwheels327]

They should have laws in place where a cabbies can't just drop people off anywhere under a life threatening situation such as this extreme cold weather

[@erinnorwood6124]

And he signed off on her being his client and he abandoned her while she was under the influence of medications. I would like to see her get at least $200 cash

[@payableondeath9091]

@@erinnorwood6124 💯💥 me too he had the nerve to offer $50 then at then end BS and say if he knew about the driver WTF he should be ashamed of himself also saying it was just one customer and held his finger up, she could of been hurt 🤦

[@sudhakhristmukti1930]

It should happen to them. Then they would know. Women are more vulnerable...anything could have happened to that poor sedated woman.

[@payableondeath9091]

@@sudhakhristmukti1930 KARMA my friend

[@lisaparrey1343]

@@payableondeath9091 yes and suspended isn't fired, so I suspect he is still working for them. Suspended means temporarily not employed so maybe a week or 3 can't work but not fired, that set off alarm bells for me.

[@Cheesycheddar642]

I don’t like the look the defendant gave his witness when the plaintiff said anything could have happened to her like getting attacked or rapped. That comment didn’t really need a eye roll.

[@tempgirl00711]

Something was amiss on this one. This cab wasn't a regular fun cab fare. This cab is part of her medical care treatment plan. This service is designated to provide a certain level of service in care of the patients they sign off and take responsibility for. And they failed to provide said service. In fact they were the opposite of that. Not sure if the judge didn't really understand that part of it. Or if she had a personal bias with things like this. Just don't know, but isn't this negligence. It's not call a cab cuz we're drunk after the club. This was a specialty medical service they offer and get paid by the state for. She should have whoever provides their federal government payments and grants take a look at her case. Cuz they're collecting federal dollars to provide medical service. And aren't providing it. Not sure if her demeanor made the judge ignore the negligence, or since she had a friend with her she couldn't have been that afraid or her friend was watching out for her. Almost as if she could never be a victim. And just because something bad didn't happen, it shouldn't excuse them of negligence. They have a contract with state and fed government and take that money, which means they have to answer to them, this woman should file a federal complaint with that fed agency, so it can get looked into and investigated, and she can get compensated for this.

[@busybeingcryssi]

I saw that too! Like she was exaggerating. Totally unnecessary. I can tell their customer service is nonexistent.

[@dance4life1208]

yea i caught that too

[@xareriaunique3467]

Yeaaa I Caught That , , & I Tried Not Reading To Much Into It But No Matter What Age We Are , Yu Can Still Be Taken Advantage Of !

[@tailorforeman7082]

@@tempgirl00711 holy shit you just wrote a bomb opening statement for her civil case. Shoot, you should be her lawyer

[@lydiagibbs9106]

I'm proud of her reaction. Stick your gift card wherever you feel comfortable. RESPECT.

[@BeKind2AllKinds]

👏👏👏

[@Spirit-Survival365]

Treating a patient like that is horrible. She deserves $2500. If the judge had her butt in 17 degree weather she would have ruled differently. The judge showed her ignorance and lack of compassion for the patient.

[@scooneil]

It's not a court of emotion; it's a court of law. And there is no law that allows someone to get $2500 for being mildly inconvenienced in a customer service dispute. She was out for a payday (which is why she sued the company rather than the driver).

[@TheQueenrevolution]

Agree

[@TheQueenrevolution]

​@@scooneilI wonder if it's emotion... I remember having to arrange a medical transport after a surgery because these medical institutions REQUIRE the transport to be a medical transport because of the sedation. She should have hired a lawyer and went to actual court instead of TV arbitration.

[@aerotaken5357]

​@TheQueenrevolution she likely couldn't get a lawyer to take it on consignment because there was no injury to her as a result of having to wait in a second location for the correct driver to pick her up. In the end, she was taken home by the correct driver.

[@thestylist1251]

She needs an attorney. She has a case for negligence. Use his testimony as evidence.

[@shylae2000]

Nothing happened to her. They weren't negligent of anything. Just bad service

[@ValerieBella1026]

When you go to PC you sign a waiver and give up those rights.

[@katrinakeogh2032]

@@ValerieBella1026 well the plaintiff got COMPLETELY SCREWED then!!!

[@RumbleRish]

No. The judgment here (that she lost) is final. She will not be able to relitigate this case.

[@ValerieBella1026]

@@katrinakeogh2032 I agree. That’s risk you take, all judgments are final.

[@cmuniz37]

I’m sure the plaintiff won’t be watching the Judge everyday twice a day anymore!!! 😂🤣😂🤣

[@charles0322mrsdani]

I see her filing complaints with not only the insurance company but with the BBB and the government licensing agencies. She is not going to let this go and I can't really blame her. This was outrageous but what was really worse was they purposely ignored her hoping she would just go away

[@mangoyacho]

#Mrs Dani you're right. I certainly hope that she wont let go. What that company did is so wrong and they dont even apologize.

[@busybeingcryssi]

Sis is most definitely going to take this up higher. His company is going to suffer the consequences one way or another.

[@lawjd96]

this is binding arbitration, she has no other recourse

[@charles0322mrsdani]

@@lawjd96 Getting her money back; yes. She has no recourse on that. But filing complaints with those that hire him or government licensing agencies are perfectly within her rights.

[@N_Frazier]

$50 gift card to receive additional services? That’s like offering you free food after finding spit in your initial order. I wouldn’t have accepted it either. Who would put themselves at risk again? This was a bad ruling.

[@payableondeath9091]

I love your comment so true🤣

[@busybeingcryssi]

Exactly! And he could’ve still offered her a $50.00 Walmart gift card if he really felt she received bad service.

[@tjneverdefeated4394]

Yes, that was insulting.

[@payableondeath9091]

@@tjneverdefeated4394 just more proof the system is corrupt and women aren't valued you want to hear something messed up listen to Mel Gibson's taped rant going off abusing his girlfriend meanwhile he will be in a new film with Mark Wahlberg, this world is upside down

[@tjneverdefeated4394]

@@payableondeath9091 the world has been jacked up and upside down I’m so many ways it’s just crazy.

[@ginahaley3866]

I'm kinda upset that the plantiff didn't get more money. He/his company put her out of the car twice at below zero temps while she was in his care. I bet it was stressful as hell. The driver is/was a jerk.

[@tempgirl00711]

Something was amiss on this one. This cab wasn't a regular fun cab fare. This cab is part of her medical care treatment plan. This service is designated to provide a certain level of service in care of the patients they sign off and take responsibility for. And they failed to provide said service. In fact they were the opposite of that. Not sure if the judge didn't really understand that part of it. Or if she had a personal bias with things like this. Just don't know, but isn't this negligence. It's not call a cab cuz we're drunk after the club. This was a specialty medical service they offer and get paid by the state for. She should have whoever provides their federal government payments and grants take a look at her case. Cuz they're collecting federal dollars to provide medical service. And aren't providing it. Not sure if her demeanor made the judge ignore the negligence, or since she had a friend with her she couldn't have been that afraid or her friend was watching out for her.

[@deniselittle5558]

I'm so disgusted with how that played out.

[@Lovely_1One]

Me too! It’s because she’s who she is and they’re “who” they are. It’s absolutely disgusting. The judge should have made them pay her something. That gift card is a damn slap in the face! SMH

[@jocelynthurman6099]

Exactly. That was not a little mishap to be put out in cold weather and for him as the owner to contact and apologize. This was horrible. The owner still thought it was ridiculous in the end but lets see how he would feel if it happened to him.

[@deborahfrance9807]

Bad call on Judy Millian

[@natecharleston64]

I absolutely agree!

[@Golddust_Goddess]

As someone who deals with anxiety I know what she means, the thought of what could have wrong really takes a toll on you

[@ThePetiteCode]

The “how you doing” to Douglas is hilarious 🤣

[@yepitsme3336]

This ruling was so insulting to the plaintiff. I can't believe Judge M would rule this way. I think some "rough justice" was deserved here! That poor lady - I love her spirit

[@Catloudan]

LOL

[@yepitsme3336]

@@Catloudan - I missed the joke.

[@ebonyqueen3699]

Exactly!! I think she should have received $50…. and like she said, there was nothing funny about that case.

[@miriamkivlehan3498]

If the contract was to take her from a medical facility to her home then they breached the contract. They took her to a gas station, abandoned their duty of care for 90minutes; then transported her from a gas station to her home (for which they did not have a contract) by a driver who did not sign the undertaking at departure from the medical facility. I cannot understand how she does not have recourse for damages, and the judge did not demonstrate how she does not have a case. If the company considered it sackable mis-conduct then surely it is an admission of fault.

[@DarlaAnne]

Absolutely. ABSOLUTELY. I hope this lady sees all our comments and continues to fight for justice on this one. This was NOT light or funny at all but the Judge was acting like it was. SO DISAPPOINTED in her right now.

[@lenoretalon9958]

👍 you understood the assignment

[@scooneil]

She isn't their customer. The insurance company was the customer (hence why they said they had been in communication with the insurance company rather than the plaintiff). Ergo, if the insurance company wanted to raise an issue with the cab company re: breach of contract, they could do so (likely by ending the contract in the future due to this breach). But the plaintiff doesn't have legal standing on THAT issue, because she was not technically a part of that contract. All she could sue for would be physical pain and suffering, and all she presented to the court in that area (being "raped, robbed, or murdered," the temperature--which would have been an issue had she been outside all that time rather than inside a Rite-Aid, etc) were all HYPOTHETICAL pain and suffering. Remove the hypotheticals, and what's left? A mild (90 minute) inconvenience. You don't get $2500 for that.

[@akairiyahiko2602]

I love the plaintiff!! She should have gotten something back.

[@suheilaknio4664]

For everything the plaintiff went through she should have gotten at least $1000 as a lesson to the drivers that you don't treat your customers like this. I don't like how this case went. May God bless her in good health and happiness 🙏

[@thebookwasbetter3650]

Cab drivers have been ravaged by Uber. They got theirs!

[@JLDReactions]

That's not how the law works to teach lessons. The situation sucks but the court can only award you for damages not bad service.

[@wallacesteelersws]

@@thebookwasbetter3650 Uber drivers getting murdered🤷🏾‍♂️

[@yabucoena9565]

This case for me the ruling was unfair the plaintiff presented her case very well and deserved some type of compensation.

[@theresamcdaniel7882]

U judge that case unfair, I won’t watch her anymore.

[@mercyrosefunmi7355]

THAT'S UNFAIR WHAT HAPPENED TO THAT WOMAN. IN THIS CASE JUSTICE HAS NOT BEEN SERVED. A SEDACED WOMAN LEFT OUT ON THE ROAD TWICE, AND SHE'S NOT COMPENSATED FOR ATLEAST $100, RIDICULOUS! MORE PEOPLE WOULD EXPERIENCE THIS BAD CUSTOMER SERVICE AGAIN. THE CAB DRIVERS NEED TO BE TRAINED TO HAVE GOOD CUSTOMER CONDUCT.

[@deragoo3624]

I thought this poor woman was going to get 5K, I am unhappy with this ruling. The second cab wanted to charge her friend too. The owner did not follow up on the case. Not good judge

[@trebian04]

Judge was wrong about this case. I hope plaintiff goes to an attorney. Judge didn’t consider the medical or health standpoint. She only considered it a reg cab ride. Wrong.

[@msp.5159]

Horrible judgement. Judge Milian made light of this Plaintiff's ordeal. Its not right. Judge's get it wrong sometimes like this here case. The Plaintiff shouldve gotten a little bit more.

[@JLDReactions]

She didn't have any damages though. It was a shitty situation, but under the eyes if the law, you can't sue for hypothetical situations.

[@shannongrills7455]

She had a person with her too..let's not forget that...she can't claim all these things ..not knowing where she is but also said she was a few blocks away from the MRI place...the whole point of someone being with you is to help you if needed.

[@Catloudan]

Where did you get your law degree from?

[@marianrezkalla]

This judgment was wrong .... the judge did make light of it..

[@scooneil]

The judgement was not wrong. Morally culpable and legally culpable are not the same thing. The plaintiff was entertaining, but she took a customer service complaint and tried to turn it into $2500 in damages by invoking 9/11 and clearly exaggerating every element of the story. There's a reason her witness wasn't there, and I guarantee you it. has nothing to do with him "not being able to talk to people."

[@getin3949]

I can't tell you how many times the drivers don't even show UP. It's a state service to low income people and it would be lovely if it actually worked.

[@elizabethhansen6984]

The plaintiff is such a delight!!!. Good for her filing a grievance against the cab company. She should be a patient advocate.

[@scsullivan821]

I know one thing… I would never use this company! Shame on him! He is so smug and Arrogant!

[@aliceleslie7704]

I've had a LOT of problems with these medical transport cabs. They go to the wrong location. They show up 2 hours early, and when I called the dispatch, they told me I didn't need a shower to go to the doctor. Really? Who does that? Then they cancelled my ride because I wouldn't leave within 10 minutes of the ride arriving at my home. And wouldn't schedule another ride. Leaving me with no way to get to my doctor's appointment. And other times, they didn't show up at all. I've complained, but it does no good. It makes me hesitant to use the service. Nothing like being stuck somewhere and not being able to get home.

[@saharrell02]

That was definitely a horrible judgement.. I'm very surprised by that ruling.. it was 17below judge seriously. She should have been given at least $500

[@phoenixl6877]

I'm not often disappointed with Judge M's rulings but I was with this one. ☹

[@N_Frazier]

I agree.

[@tracyadams2731]

I hate it but she has to look at it from a legal standpoint. The lady wasn't out anything and wasn't harmed. I think it showed a lot of integrity for her to tell them to donate the gift card to charity.

[@mangoyacho]

@@tracyadams2731 You are correct but the company had not right to neglect her either. Had it been a doctor or nurse who had dumped someone who is still recovering from sedation, I am sure the doctor or nurse would have to answer to the medical licence board. The taxi company's conduct is unacceptable considering that they didnt even bother to reach out to her after she made them aware of what had happened. I wonder if the judge would have responded in the same manner had it been her mom or dad who had been callously treated by someone entrusted to provide safe transport to patients. That was negligence.

[@tracyadams2731]

@@mangoyacho what shocked me was 3 people outside agreed with the taxi driver!!

[@Jess-gv5th]

This happens to much. My father in law got left outside and they just drove off....

[@latzmenon5770]

The plaintiff should have got $5000 compensation . What happened to her was absolutely disgusting .

[@mdstanton1813]

Do you really think that was $5000 worth of suffering?

[@arianefr78]

The defendant's accounts manager said the driver had been 'suspended' but she wouldn't say the word 'fired', why not? Does that mean he will eventually get to drive for them again? The defendant says he has only just found out about this complaint when he was sued, but his accounts manager seemed to know about it well beforehand. If I was the medical insurance company, I would not do business with them every again. This is a total neglect of her wellbeing, breach of contract and putting a person who is medically impaired at risk, she should have been awarded some money, not an insulting cab voucher...

[@Jonahch2v9]

Taxi drivers are not well paid and it's very tiring work; so companies are often lower in drivers than they would like to be. That means that attitude drivers tend to be released, picked up by another company and then will come back to the first when the second lets them go.

[@TheZogie]

Because he's not fired, he's suspended.. and why? Because they transport 2000 patients a day. They need him

[@katrinakeogh2032]

100%!!! I am PiSSED HUGE JM fan. I am no longer. No more PC for me.

[@lovemii3kids]

@@Jonahch2v9 they chose their job

[@katrinakeogh2032]

Wow!!! I am INCREDIBLY disappointed in her!!! This is NOT what I was expecting!!!! The plaintiff DESERVED a MINIMUM of 2,500. How disgusting and disrespectful!!!! I am pissed!

[@VanessaMElder]

I’m from Buffalo and I have been put in absolutely scary, dangerous situations by liberty cab time and time again. When Uber and Lyft came to Buffalo it was a BLESSING. The defendant’s daughter also used to be my childhood babysitter 😂 this case hits home, I think the plaintiff deserved moreeeeee.

[@Sunshine134chick]

She speaks very well no brainer that she should win the case

[@coreypatrick7230]

I don’t agree with this verdict. I’ve seen previous episodes where people get money over patio decks and puppies ...... but a person with a medical issue left out in the dead of winter ??? Make it make sense. By the way, the plaintiff seems hella cool -“yeah I ain’t drowsy now “ Looll

[@KennuhWayne]

My thoughts, exactly!

[@mdbrf841]

I love how she said to donate it to charity. She is good people.

[@chancharrabb9277]

"you waited tolong for a taxi" she had just come out from anesthesia, i think its a little more than that. This ruling sucked, but im glad that cab driver was at least fired.

[@tempgirl00711]

Something was amiss on this one. This cab wasn't a regular fun cab fare. This cab is part of her medical care treatment plan. This service is designated to provide a certain level of service in care of the patients they sign off and take responsibility for. And they failed to provide said service. In fact they were the opposite of that. Not sure if the judge didn't really understand that part of it. Or if she had a personal bias with things like this. Just don't know, but isn't this negligence. It's not call a cab cuz we're drunk after the club. This was a specialty medical service they offer and get paid by the state for. She should have whoever provides their federal government payments and grants take a look at her case. Cuz they're collecting federal dollars to provide medical service. And aren't providing it. Not sure if her demeanor made the judge ignore the negligence, or since she had a friend with her she couldn't have been that afraid or her friend was watching out for her.

[@busybeingcryssi]

They kept saying suspended and then said fired. Dude probably still works for them.

[@mangoyacho]

@@busybeingcryssi Most definately and they showed no remorse either.

[@davidswick8571]

@@busybeingcryssi I agree that he was taken off the schedule for a week and then they said fired to appease Judge Milan. I don't think they fired the driver at all.

[@lawjd96]

the cab driver was NOT fired...i doubt he was even suspended

[@DarlaAnne]

I would love for another judge to review this case. I have always highly respected JM but damn this was so NOT justice or fair. This wasn't just a regular cab fare or ride. I'd love to hear her further comments on it to understand how she could have ruled that way.

[@SlashTheWeasel]

Me too.

[@RumbleRish]

Basically there were no damages suffered by plaintiff. You generally only get damages for actual injures suffered and she had none. Even if a party IS negligent, you only get to recover damages suffered. Plus there was no extreme or outrageous behavior for JM to award pain & suffering (which is the hardest tort to recover on; almost never granted).

[@chando8338]

​@@RumbleRish I have to admit that I felt this was outrageous but your explanation makes a lot of sense and is easy to understand. I still feel for her, but I feel better about the ruling.

[@ChroniclesofaRunawayBride]

Bruh the way she claps back is brilliant! Judge should've just made them pay her $50 if that's what they were willing to offer. Oh well. Glad she didn't let Doug step on her

[@azrielstone4515]

Doug wasn’t in this episode lol

[@RumbleRish]

No the $50 gift card was just out of kindness. He isn’t obligated to pay her anything - that’s why JM couldn’t award her even 50.

[@virg0_lem0nade]

that was Kurt actually, not Doug. but it was awesome how she even comes out knowing Kurt by first name, i loved her lol, she goes "okay what you want kurt" lol and no matter what i thought this cab company did her wrong for sure.

[@busybeingcryssi]

Sis was ready! 😂

[@ChroniclesofaRunawayBride]

​@@azrielstone4515Kurt, Doug, they're both jerks

[@raeneal3825]

This one PISSED me off!

[@nataliemscrzysxycoolharris]

Plaintiff...YOU BETTA SHOW EM QUEEN!!

[@Irod567]

The judge basically allowed the defendant to tell her how to rule. If he was offering $50, at the very least the ruling could have been for that.

[@seantimmons5900]

If you can't read the writing on the wall, you get 0. She was putting it at 0 regardless of the gift card. So, she gave the defendant an opportunity to offer a goodwill card. He did and she declined. You should watch the episode again.

[@imjustsaying6712]

@@OnismWisteria it was a $50 voucher for *their* cab company, I would never ride with them again after that incident either. If he was willing to offer the value then she should have been awarded the cash not the voucher.

[@RumbleRish]

No, if she got the $50 gift card, that would’ve been solely because of defendant’s kindness. He is not obligated to give her anything - that’s why she couldn’t award plaintiff $50.

[@ct6410]

@@imjustsaying6712 Please read RumbleRish’s response. She wasn’t getting anything because she was legally in the wrong. And frankly, just as the first time I watched this case, I suspect she KNEW that wasn’t her car but it was nicer than the one that Medicaid covered. She thought once they got a certain distance away and she “discovered” the “mistake” they’d be obligated to finish the ride. They were not.

[@ebonyeyed08ti]

Well, if she took the 50 dollar gift card , then the case would be closed , and she couldn't retry the case, so she did right by declining that , she has a case , just needs a good lawyer to help her win .

[@katrinkasanfranciscobayare7364]

The cab driver was acting as an agent for the company and he signed a contract that he would be responsible for her safe return home... That should not have been overlooked!!!

[@dinabalumka7880]

For the first time I gave JM a thumbs down…. This case was so wrong, the lady stay under a frigid weather ..,, come on now !

[@lunarcryptid]

After taking Medicaid cabs a few years, most of those companies are shady, and will leave you high and dry in a second. I can't believe those guys aren't held accountable after leaving her somewhere under sedation, just because they were worried they wouldn't be paid right, instead of going to their boss after. That's sickening. Why would she want a gift card to ride with them again? Her Medicaid pays for the cab! That doesn't even affect her if she gets a gift card! That's NOTHING

[@lolopop12345]

Exactly. I was sitting here thinking: isn't it free??

[@lenoretalon9958]

The driver signed her out of the clinic . He is responsible for her. That’s frightening. Poor lady.

[@lucas.daniel]

Don't agree with this verdict at all. The plaintiff deserved some compensation ... what is the point of having a contract if people can just break it and "solve" the issue by offering a giftcard for their company? The one that BROKE YOUR CONTRACT?! I don't even care if it was an emergency, weather advisory, etc. Purely based off of PRINCIPLE, they BROKE A CONTRACT with the medical insurance company! The whole point of suing out of principle is that HAD that been a life/death emergency, that SHOULD NOT be acceptable ... so why is it acceptable in other situations that a judge thinks isn't life threatening? Why does that even matter? Maybe she needs to sue the insurance company? I don't know ... this just isn't right ... let them continue their taxi operation like this; they should get burned by people like the plaintiff. The fact that JM ruled in the defendants favour is really disheartening.

[@mangoyacho]

I totally agree with you. Well said.

[@raquelh8791]

She should of won her case. The judge was wrong here and that cab company probably has plenty lawsuits or has gotten away with this type of stuff bc of the population they work with.....

[@mangoyacho]

Well said. Totally agree with you.

[@yepitsme3336]

"Yeah, what you want, Curt?" lmao - I'm dead :D

[@jkb4]

Someone t boned my car and it was totaled. My son is very sick and gets free taxis if he needs it. We HAD to use it on the way home from the doctors office and had to wait 3 hours. The cab driver was horrible and treated us like trash, I felt embarrassed for no reason. Because my son is ill and I take care of him while my husband works? People always are quick to judge.

[@lucegene5223]

Unfair. She didn't know her wait would be an hour. That's pretty stressful. Even then, she might worry about the drivers attitude towards her. Unwell, you just want to get home and be done with the day but nope..had to be put out in the cold. Then with all the 6 calls ignored, they make lite of it in court. Unbelievable. Shame on them all.

[@b8nnytez]

Disgusting behaviour from this cab firm. I'm a cabbie in the UK and I can tell you now that lady would have been seen safely right into her home if she was in my car. This firm is out of order! 😡 The interviewers final " yeahhhh" had me giving him a round of applause! Bravo! 👍😂

[@salkur3654]

Wow, what a bad judgement. The plaintiff had a legitimate complaint against the cab company. Whether this judge realizes it or not, she is partial towards the, "establishment."

[@JonathansHairyAss]

People don't get huge awards for bad service.

[@scooneil]

Surprised to see so many comments about how "unfair" the judgement was. The plaintiff was entertaining and like-able, but she was also quite clearly a bit dramatic. For starters, unless her foot fell off, I HIGHLY doubt that she is on disability from a broken ankle nearly 20 years earlier. Any time someone starts their tale of woe from last week by jumping back to 9/11, that just screams lack of credibility. Second, she framed it as if he left her on the side of the highway. He left her at a gas station/Rite Aid. She framed it as if she were alone and wandering the streets in a semi-sedated state, but she in fact had a traveling companion (who was NOT sedated and clearly either didn't want to be there or she didn't think his testimony would look good for her). That's not to say that she wasn't inconvenienced, but she had two main complaints. 1- The driver was rude to her. He was. Who knows why. Maybe he didn't have the extra licensing and thought he could get in trouble for having a Medicare case in his cab. Maybe he's just a jerk. Either way, he was fired. If she wants more punishment for that, she can sue HIM (put a pin in this for a moment). 2- She was upset that the cab company wasn't speaking to HER. But she wasn't their customer. The insurance company was their customer, and they WERE communicating with them. Could they have called her back? Sure. Is that an actionable offense under the law? No. This was ultimately a customer service complaint, and that's not an actionable offense under the law. She took a customer service complaint on a fare that SHE DIDN'T PAY IN THE FIRST PLACE, and sued not the driver who was involved, but the parent company for 50x the amount of the original fare. She likely did so hoping that nobody would rule against her story of the 9/11 disabled woman who was left for dead on the side of the road in Buffalo. Of course she didn't want the gift card. Her fares are already paid for. She wanted a payday. And you don't get $2500 because you had to wait for a cab. That said, if the insurance company wanted to pursue the issue (over the signed form that was violated), they could easily punish the company by contesting their license to GET Medicare fares. But that still wouldn't legally entitle the plaintiff to a windfall.

[@thelma8485]

Very well put, I read your complete comment and I got nothin cause you said it all.👍😊

[@reewritten7]

This was handled terribly. The plaintiff did an excellent job! $50 gift card? Terrible.

[@arianefr78]

I think the judge has spent too much time in Florida, she doesn't understand that when it's -17°F below (-27°C) a person can very easily and quickly freeze to death. That taxi company owes her far more than a voucher with their taxi cabs. Sometimes the judge is quite heartless and refuses to understand the severity of a situation, just because this plaintiff didn't die doesn't mean she wasn't at risk and this taxi company most definitely put her health at risk. They had a duty to either return her to where they picked her up from or else take her home, you don't just abandon a person at a gas station, when her ride (with the same company) was still at the hospital waiting for her...

[@purrplebuttacup]

Yes judge was mean

[@mclaybry]

I understand your point, but from the perspective of the actual law, you can't sue for what "may have happened" or "could have happened" only what DID happen. The plaintiff was not injured physically or monetarily, she was inconvenienced and that's not a lawsuit. I do feel bad for the plaintiff and I think that taxi service is a terrible business, I certainly would not use them.

[@mangoyacho]

@@mclaybry You are correct but the plaintiff was emotionally scared. That was emotional abuse - almost similar to adult abuse. When a paid/hired adult caregiver either in a nursing home or in a private setting shouts at an elder whom they are taking care of; or dumps them on the kerb; isnt that grounds for adult abuse?

[@scooneil]

Her husband is FROM Buffalo. She knows the city quite well. Another way of saying "she was at risk" is that the damages were hypothetical. Legally, you can't get paid for what MIGHT have happened.

[@artistjoh]

"Yehahhhhh..." What a deeply cutting way of saying "bull s***" to the defendant when he said he would have done more had he known. That "yeahhhh" was voicing what we all thought, that he knew all about it all along but was blowing the loud (and slightly scary) customer off, although it is just as likely that he has a system in place that his staff are not to bother him with mere customer complaints. However, the actions of his driver warranted his personal attention. I have a feeling that a simple apology from the boss would have been enough to diffuse the anger, because she strikes me as being a sweetheart behind that intimidating voice.

[@loribryant884]

She should report them to Medicade

[@danaculpepper4663]

anxiety is uncomfortable but it is an everyday part of life that you really can't sue over. If every time you sued someone that caused you anxiety they could sue you back for giving them anxiety for being sued.

[@rosalindaquezada882]

She deserved way more. They fired the driver for a reason. Bad ruling.

[@juliestevens8431]

I've never been angry with Judge Milian!! Very bad ruling. I've never disagreed with her before, but this was outrageous! The cab company was under contact and they breached that. You don't put a medicated patient out in -17 degree weather, it was negligent, and harmful!!

[@DarlaAnne]

Totally agree. Very disappointing. This wasn't about a typical cab fare.

[@ultimatecouponlady]

She should have definitely gotten something for emotional distress! Shame on you Judge Milian!

[@lounakin]

This lady needs her own show!!

[@angelslive9651]

Am with her all the way she told the story very good 😊 I was shocked that happened to her it’s no joking matter them cab people need to do better. 50 dollars at Walmart would be better- why not.

[@teaingram5942]

This is a real issue especially with Access A Ride. I am glad she is shinning light on the issue.

[@ayanamuhammad6870]

Imagine being so vulnerable and the judge saying “oh well.” She should sue in a another court. The cab company was responsible for her care and they breeched that agreement by putting her in harms way.

[@julieisaacson610]

You cannot sue for damages when you receive a free service with no documented negative repercussions short of mild inconvenience. Mental anguish rewards are rarely awarded in small claims court because in general, the incidents are minor.

[@stephaniehowe0973]

And this is why Uber & Lyft exist

[@chef1088]

LOVE this case!

[@godismysavior4996]

Thats fucked up what the judge did! Smh

[@Alyra8]

I disagree with the judge! The cab driver was completely negligent, and the company did nothing to right the wrong. Anything could have happened to her. Plus, the cab driver had to sign something saying he was responsible for her before the hospital released her. She should keep pursuing this. Maybe, file a class-action lawsuit.

[@davidswick8571]

First of all, the plaintiff (and the defendant if there is a counter-suit) sign iron-clad contracts to say they will not be able to seek justice elsewhere and this is binding arbitration. They all agree to the judges verdict is what they will follow, so technically she is unable to sue the company again over this ordeal. Likewise, for a class-action lawsuit to be filed there has to be many more cases, and while the plaintiff did say "they are being sued by 7 other people right now", I don't know if that is necessarily true - and I doubt that because how would she have that information? She is just trying to make them look worse than they are by making stuff up. As for the cab driver signing responsibility, that is wrong. If you have somebody that is picking you up, you do sign care over to them but if you plan on taking a taxi or uber then you sign yourself out from your own recognizance. I know because I had to do that twice last year after being put under for a procedure. The hospital would never force the taxi driver to be responsible for a patient. It is up to the patient to be lucid enough to get into the right cab if she had a voucher.

[@pisto30]

@@davidswick8571 If he's done this kind of thing to one person, I don't doubt there are lots of others.

[@JaneEva]

Nobody ever use Liberty Cab. They do not care at all.

[@parispink767]

I feel really bad for her! This made me cry 😢

[@34stzoo]

1:35 I wish I could stay at home and watch People's Court every day twice a day. I have to work. I broke my leg, hurt my back, and suffer from migraine headaches... And yet I can get up every day to take care of business. Hmm!

[@ValerieBella1026]

Good for you

[@VM-eu9oy]

Is how you live your life the way everyone else is supposed to??

[@DarlaAnne]

Maybe try some empathy for others and not just yourself. I've got a rare auto immune disorder, mini strokes and constant TMJ pain and also work and yet I feel very BAD for this woman. Compassion is a good thing. It takes the focus off ourselves.

[@yvoniseyoungblood1288]

This really made me look at the judge a little weird because maybe the woman didn’t deserve $2500 but she for sure deserved more than a $50 gift card. And, the plaintiff was willing to give the gift card for somewhere else and she cut him off. This seemed a bit biased to me.

[@marylynngreeley]

Working in healthcare, unfortunately most ride share companies that are contracted with insurance companies do NOT respect or treat patients with an ounce of care. There are good ones, but from my experience of dealing with them for patients- they ignore requests and requirements that patients put in. I worked for a medical ophthalmologist office and we had a patient who was legally blind. He required door to door service, meaning the driver is required to walk the patient from their pick up door to their drop off door. The amount of times this patient was left wondering at the entrance of the building (it’s a large building with 8 floors), made me so angry. Every time that patient came in, I had to call the driver and remind them that they had door to door service and he was supposed assist the patient. Drivers didn’t care because it required more work then. And what she said about having to wait 40 minutes, complete accurate. I’ve had patients wait HOURS to be picked up. And the best part? The driver can be at pickup, wait a few minutes then leave saying they didn’t see the patient (the funniest ones are the door to door service that leave) and the patient has to wait even longer for a new driver to be sent out.

[@lalamakeuprehab]

90 minutes, I wish. I’ve been told 4 hours for a medi cab!!! So I said f this and paid my own way home!!!! Lol

[@OnlyOne_Life]

Thats what they want, they know what they're doing. They figure most will just pay for an uber.

[@carriegarcia4173]

She could have stayed at the gas station and not walked in the weather. But this entire situation was messed up. The first cabby should be fired at the very least. She was under sedation yes, but she had an adult with her. Not every bad unfair thing that happens to someone requires a law suit. That's what's wrong with people.

[@trentj8946]

I’m sure this plaintiff was an absolute basket case and that was more the reason he kicked her out. She doesn’t seem like the calm reasonable time

[@highkagesamm5567]

In that temperature it's very rude. I cant believe them.

[@chadiasika253]

The plaintiffs had a medical procedure. The cab driver signed a medical document to take her home safely. He dropped her off in the middle of nowhere in below temp weather, with no fault of her own. To have her wait 90 minutes for another cab, probably in an uncomfortable spot at rite aid. If this had happened to judge daughters she wouldn’t be laughing and she certainly wouldn’t want a 50 dollar cab coupon. She Would use her authority to see for millions. She ruled wrong on this one. This case was no funny. The cab driver put her in danger. She should sue the cab driver directly in another court

[@BLeeHoney]

Why would she want a gift card when her rides are already covered by Medicaid?! Screw that gift card!

[@valeriedee5679]

I was locked outside my house in -20 degree weather... i felt my hands and legs were getting frost bite. I had to jog a mile to the nearest store... I FEEL THIS LADY PAIN.. omg, the older you get the colder it feels RIGHT? I mean, thats the way my mom and grandma make it seem. SO DISAPPOINTED IN THIS VERDICT. I bet if it was her mom or grandma should be suing every person she can. At least drive the women somewhere safe and warm geez... $25 GIFT CARD... TA PENDEJO

[@m2gautam]

Unfortunately, we can’t put a $ amount on inconvenience because that’s what it is and thankfully it was uneventful.

[@AllaboutMiandMyJourney]

“Yea what you want Kurt?” 😭😭😭😭😭😭😭😭😭😭

[@tamora.monique]

I do agree that he did make light of the situation.

[@psusuxcox]

Give me a break, this women was looking for a money grab and got what she deserved. Running through the ashes and broke her ankle? She was slinging the BS the moment she opened her mouth.

[@ahsiekli3004]

Not fair. He should have given her a Walmart card considering that fact that offering her a paid ride certificate of $50 benefits her insurance company and not her though her life was endangered--- so, she doesn't win. Not fair Judge Milian.

[@Boo-jy5ju]

If it happened to the judge she would sue him!!!!

[@louisereid1744]

That is ridiculous, they are paid to get people home safely. They didn’t do that. Forget paid or not on a human level, take the lady home.

[@lenoretalon9958]

👍exactly

[@yahyah0201]

This was awful. Poor plaintiff…this was taken as a joke and I’m shook.

[@rachelsnow8448]

Would this not be more of a suit in terms of negligence on the part of the driver who forced her out of the cab after they signed a waiver stating they were in full care of the patient?

[@scooneil]

Possibly, but that wouldn't be her case to bring. She can sue for damages if she had actually experienced any damages. As the judge said, waiting 90 minutes for a cab isn't a "damage" from a legal standpoint. The insurance company (ie: the actual client here) could definitely revoke the company's license to transport Medicare cases. And that's why the company was communicating with THEM rather than with the plaintiff.

[@shannontrent3702]

You don't get punitive damages unless you were physically hurt by someone and if you watch the People's Court twice a day every day, you'd think one would know that. I feel bad that she was inconvenienced, but it sounds like she might need to find something else to do with her time. I'm 'handicapped' and have a full time desk job plus a side hustle. It really bothers me when people come with all the dramatic speak. She kept talking about how cold it was or she could've been raped, murdered, etc... you were at the gas station, go INSIDE... you were at the Rite Aid... go INSIDE! She wasn't paying for the ride to begin with but wants to be paid $2,500 for inconvenience. Good grief. There are so many things people can do, even part time, to help themselves make a little money these days. Maybe she can pay for her own cab next time. #rantover

[@djburdine]

Im happy they put the cab name out there so people knows not to fuck with them