Phone trees (IVRs) are SUPER SIMPLE to set up!

[@cprconsulting514]

Great video Is it possible to improve the IVR voice or to make it sound less robotic

[@TwilioDevs]

You can select a different voice using the voice parameter in the twiml: www.twilio.com/docs/voice/twiml/say#voice Use this list to select a base voice that sounds better to you: www.twilio.com/docs/voice/twiml/say/text-speech#available-voices-and-languages If you want to tweak individual phrases you'll want to look into using SSML: www.twilio.com/docs/voice/twiml/say/text-speech#ssml

[@jordanstubblefield7406]

Can we play the IVR over the web opposed to having to receive a call?

[@TwilioDevs]

Do you mean with a chat interface or with an audio interface?

[@jordanstubblefield7406]

@@TwilioDevs audio

[@TwilioDevs]

You could use the Twilio Voice JavaScript SDK for an in browser call: www.twilio.com/docs/voice/sdks/javascript