Pole isn’t the last that’s gonna fold this year I think. The amount of people who can afford $10,000 bikes is shrinking rapidly.
@robvanduren76114 күн бұрын
Lots of people can afford a $10.000 bike. The problem is its a bicycle and if you look at expensive ones their is no value in them. My 3 bikes cost $8000/$10.000/$10.000 NZD. They are custom for me but have little value for other people.
@mtblover14 күн бұрын
I agree.
@mrtrackharrasser14 күн бұрын
@@robvanduren761 They still hold their value very very well.
@Magoo7114 күн бұрын
I even saw an ad yesterday that asked $14,000 for their latest bike.....$14K is absolutely ridiculous.....simply will not last....
@energ8t14 күн бұрын
FYI, you could buy a low end build for around $6K. I looked at builds a while back but ended up building a different bike.
@The5laYYer14 күн бұрын
Further to my last comment - it concerns me that there are a lot of people out there like myself that have lost enormous amounts of money on undelivered orders (which Leo didn't address), yet the site is STILL live now on the 18th April and still probably taking orders ... Where's the holding page with a message from Leo??? This simply isn't acceptable. More people will lose their hard earned cash. 😠
@dirkprivat51066 күн бұрын
I almost ordered one yesterday. Today I wanted to collect some more technical infomation and stumbled upon this video
@mrtrackharrasser14 күн бұрын
I put in an order for a Voima at the start in December last year.... Payed in full too, they told me they were waiting for parts.. Payed on my debit card too. Absolutley gutted/fuming :/
@smtkelly14 күн бұрын
Not saying that happened here but in general be careful with your sympathies for companies that go bankrupt. Give it a minute for story to be told in full.
@nickclarkuk14 күн бұрын
This is so sad . The bikes look absolutely incredible. I’m really sorry for Leo and his team.
@Mugtree14 күн бұрын
This is incredibly sad to hear 😢. We need companies like this in the bike world
@at20rule13 күн бұрын
A simple google search will give enough results for any responsible consumer to never buy this product.
@Mugtree3 күн бұрын
@@after387 yicks. Really sorry to hear this 😢. Id that was the case then no wonder they went bust. Sorry to hear you were treated badly
@gpz550a213 күн бұрын
Friday 19th of April. Just looked on their website and I can order a new Voima. It says delivery will be in May. Comes with a five year warranty too for complete peace of mind, which is nice... The site needs closing down immediately.
@user-bf5dg4kn3h11 күн бұрын
Yeah, if they can't make it. They will send you nothing. But taking your money, for what? Close it would be wise. Zero info about refunds. Basically is a scam site now?
@justsayin360011 күн бұрын
I've read a few comments already of people pressured to pay I'm full. Hopefully these fellow riders get what they pside for.
@at20rule13 күн бұрын
Wait, what, seems like that hard to use website, impossible to understand sizing, and $12k bikes with no customer service with online shaming customers for failures didn't pay off. Never woulda guessed lol. A simple google search will result in enough evidence for any responsible consumer to be like oh hell no I'm not buying from them and the fact this channel gave them this much sympathy has me dumbfounded.
@kschuler9199 күн бұрын
🤣
@jansturestig14 күн бұрын
So sad. I wish you all the best, Leo and the rest of Pole Staff.
@pizzabruletti14 күн бұрын
Leo is a thief! he collected money from lots of orders without sending them.. and recent orders! It’s not going to happen like that! And not answering at customers mails
@pizzabruletti14 күн бұрын
12000 euros , 10000 euros etc etc …
@distelfink222614 күн бұрын
Its not sad. I ordered two Pole Voimas in March and now my money is gone
@Isytee14 күн бұрын
@@pizzabruletti Should have paid with a credit card. You would have gotten your money back with a simple reclamation to the credit company.
@distelfink222614 күн бұрын
@@Isytee not in the case of bancruptcy
@maximusdecimus760910 күн бұрын
Not a word about the bikes ordered and paid for that will never be delivered.As a buyer, I am informed by KZbin. No emails were answered.A shame
@chrisaustin822314 күн бұрын
So so gutted to hear this Rob, Leo looks absolutely heartbroken. I hope he gets to read comments on your video, I wish him and all the Pole guys all the best for the future and I'm sure this won't be the end of his radical bike designs.
@gpz550a213 күн бұрын
You should see how the people look who paid money to him and have still not received their bike yet. I like the innovation in the bike but as to Leo being sad, remember he was still taking money from people that he already knew would never get a bike. That's a dirty thing to do.
@WaechterDerNacht14 күн бұрын
Oh damn! Did not expect that! All the best to Leo and all the staff!
@barrystanton209714 күн бұрын
Good on him for fronting up. So many don't!
@aggropa14 күн бұрын
Good call. The direct communication and updates has always been one of the things I REALLY appreciated from Pole. It's a far different vibe than someone like Specialized or Trek.
@acelectricalsecurity14 күн бұрын
Not so sure about that really, seems to be blaming everyone and everything except what he did really.
@aaaaaaaaaaaaaaaargh14 күн бұрын
@@aggropa 😂
@mtbsieppo14 күн бұрын
In my opinion Leo fronting the public image of Pole has been a real factor limiting their success. He's a great rider and makes some fast bikes, but not the greatest person to build hype and positive image
@f900ex57 күн бұрын
They need to take their website down, I was going to order one. Can’t order one now knowing they are out of business and no support or warranties.
@lexusuk790114 күн бұрын
Very very sad news. Beautiful machines. Some luckily people who managed to get one whilst it lasted.
@user-bf5dg4kn3h14 күн бұрын
So, let me get this straight. Pole announces bankruptcy. And they still taking orders. How the Hell did he not mentioned anything about the customers who already sent their money. Do they get a refund, or 'thx, for your money, bye'? Anything. What kind of communication is this?! Should be the first, and most important! Heck, I almost bought one. I was eyeing with a Voima couple of days ago. :O
@at20rule13 күн бұрын
They have a long history of terrible customer service so none of this is surprising.
@justsayin360011 күн бұрын
I didn't catch 1 thing about the customer. That tells me a lot.
@paulk351714 күн бұрын
A bike review of a Pole bike was something that inspired me to start riding again after 20 years of being away. Although I wasn't in a position to purchase one, it was always a company and a bike I looked up to. So sorry to hear this is happening and wish all those connected with the company and their families good fortune in the future!
@NorwayDrones14 күн бұрын
That was really sad! I have seriously been following them for the last month or so. Because I was just facinated with the bike and the production process! I do hope someone can help them out and get Pole up and running again!
@aadneolsrud800113 күн бұрын
Really sad to hear Leo. All the best to you and those around you involved in difficult times. Take care.
@oliverbourne959914 күн бұрын
Unfortunately, as exciting and capable as these bikes were in the eMTB market. You have to question the operating ethics of some or all of the people involved. They were happy to take my deposit 2 months ago, customer support playing along with my enquiries about where my order was, instead of refunding me. Most notably, Chris Wright, their UK representative was pushing me to pay the full remaining balance "in order to secure a manufacturing slot" as late as March 27th. I recommend you all keep your eyes open for where such people land their next job in the bike industry and be extremely wary
@mtblover14 күн бұрын
Where there is smoke........ very sad, I bet you are not the only one.
@3literheater14 күн бұрын
Chris Wright stopped responding to my emails when I would ask the status of my bike.
@TeKaMOTO14 күн бұрын
Usually, when things like this are happening the people working customer facing roles are the last to know since, if info of a looming bankrupcy were to get out before it's absolutely necessary to file for, it would definitely kill the business even earlier.
@oliverbourne959914 күн бұрын
@@3literheater Exactly
@kikoufracas14 күн бұрын
Damn. I can't thank you enough for your true innovative spirit and the vision you've brought about geometries these past 10 years. I hope the best for you Leo, and obviously for the whole Pole crew. It's really sad you're going down when so many bullshit mtb companies outsourcing their frames from TW continue to pop here and there.
@edmcmackey614014 күн бұрын
I’m still amazed at the beauty and award winning Machine every time I ride it. Thank you Leo and Pole staff for creating such incredible and timeless bikes.
@Collin-tr9ms14 күн бұрын
Nooo! Heartbreaking! Love my Evolink, was saving up for an Onni... All the best to you and yours. Leo, you have been a true visionary. Take this in your stride, regroup, start again. You have so much creativity to contribute to the world. You will get through this. All the best my man! -Collin
@paulmillan703013 күн бұрын
I feel like Pole are the Koenigsegg of Mtb. Truly amazing machines I hope to one day own. I hope this isn’t the end but a different chapter/direction
@aggropa14 күн бұрын
Wow, that's really sad and shocking to hear. Especially after your recent video about the UK hub, and appearances that Pole was expanding. I could only imagine what Leo put into this company, and how hard it must be to let go. I've always loved their small unique style, and having a bike from Finland is pretty cool. Their engineering and manufacturing methods are second to none. When I first saw Rob's review I knew I had to have the Voima. It just made so much sense for the East Coast US to have a bike with tons of travel, a strong Bosch motor, and a high bottom bracket. ... Hopefully some miracle comes along where someone purchases the company, keeps Leo on as lead engineer, and the rest of the team as well. Maybe wishful thinking. I'm not sure exactly what happened, but it's a shame that they were unable to make it work despite impressive growth. Leo is right; people are really getting crunched financially, our purchasing power is getting reduced by the minute, and the world is pretty unstable in general. Too bad he can't print endless money like the US government does. I always felt they struggled to get significantly positive press in the bike industry; something that I consider essential, especially for a small brand that is direct to consumer. I'm sure Leo can get hired but someone, but maybe not a bicycle industry in Finland, and undoubtedly many jobs will be lost. ... From a selfish perspective I'm sitting on a very expensive bike that I am still paying off, with a clear drop in value, even beyond what is already the case for a boutique bike in today's world. Hopefully there is still a chance to pickup some parts like bearings and maybe a swingarm for my Voima. If anything goes significantly wrong many customers will be sitting on a useless hunk of metal that cost several thousand dollars for just the frame. I'm not even sure what frame I could use the parts on, with such massive travel and all. I'm not blaming anyone, it's just legitimately a problem. ... It has been great to have an identity in Pole bicycles, an awesome CEO who is a heck of a racer, and a super loyal and helpful customer base. Fingers crossed and best wishes to everyone at Pole.
@haroldshim14914 күн бұрын
You guys have/had a great product. I'm sure you will rise again. Sorry for the bad luck for now.
@ppearson11114 күн бұрын
Can't imagine how hard this has been for Leo and his team who have poured heart and sole into the company. Pole's innovation and products are amazing. Best of luck - hopefully they will be able to regroup with an alternate investor/purchase option.
@boringol14 күн бұрын
Really sad news and my heart goes out to Leo and his team. Hope someone throws a life line as these bikes are amazing. Followed you and got a Voima Best bike ever
@bradmtb114 күн бұрын
So sorry to hear Leo and Pole going through this.
@TheChindoboi13 күн бұрын
Thanks for putting this out there on the Web. Let's see what we can do 🙏🏻
@RichardTorrey14 күн бұрын
Leo, I'm am so sorry. I have been trying to buy a Pole for a while but have had major setbacks in my life. I hope the best for you and your employees. The bike industry needs people like you and the people of Pole. I am very saddened by this news. I hope Pole can continue.
@The5laYYer14 күн бұрын
So upsetting - they have my order for a Sonni - this bike was going to be a game changer for me and I was so excited about it's arrival - I'm guessing I've lost all the money on the order ... I know that pales into insignificance in relation to the problems the guys at Pole have but it still hurts. 😥
@SilverbackOrangutan7114 күн бұрын
I have failed more times than I have reached success- don’t look down upon yourself-you either reach the goal or learn never take an L as a loss… it’s learning
@acelectricalsecurity14 күн бұрын
Everyone fails, after all if you don't fail you ain't trying hard enough
@Yeslas13 күн бұрын
Few years I followed Pole. One test drive with Pole Voima last September stole my heart. And as an instant action I bought one. This is the bike that changes riding style in the way that each drive you get surprised how good can bike get while giving the confidence to the driver on the handle. Really hope that this is not the end but just a new beginning.
@johnbrown395114 күн бұрын
Really sad news as I watched your previous content on Pole and it looked like a quality product that was going places.
@callumcopley678014 күн бұрын
Totally shocked and upset at this news .theese bikes are amazing. Hopefully pole can come back some how .so sorry too hear this gutted for them.keep head high there must be a way forwards 👍
@kurthoffmann907214 күн бұрын
That's very sad to hear. Best of luck to Leo and his staff.
@bradleyganz411814 күн бұрын
Man, I could feel his pain! I hate hearing things like this, but appreciate his honesty and cander!
@leno492011 күн бұрын
Honestly gutted at this v sad news.... Just to think of what might have been 😭.....the Voima is a truly aspirational creation..... the most stunning of EMBs which could have easily doubled as a work of art... my dream bike in fact......its singularly daring & artistically sculpted lines made me look twice more than once! Simply jaw-dropping .... IMHO the best looking emb around at the moment.....I'm sure I'm not the only ebiker who has wished that I could have owned one of these outstanding Beasts. With an added belt drive & Pinion gear system & I would have exultantly blitzed the Trail to Paradise itself! RIP Pole. Thanks for taking the risk.
@Peatys14 күн бұрын
Wishing the team all the best 💔 Never a good day.
@bjdc657714 күн бұрын
Gutted. Such a great company. I loved my Pole and it was truly groundbreaking in design. Fingers crossed the right investors get on board and rescue the company and most importantly the staff. 🤙🏼
@vaughanboyce370214 күн бұрын
I see the same mistakes happening over and over, small growing company gets too ahead of itself and splashing cash it can't afford instead of doing the basics well it all comes down to piss poor management and priorities.
@tylerbruce573114 күн бұрын
Yup classic textbook business school case study
@Dano71R14 күн бұрын
This sucks big time!! Wishing all the best for everyone employed and involved. I was at one point considering a frame kit from Pole. 😢
@mr1982davies14 күн бұрын
so sad to hear this pole bikes were amazing but honestly the bike industry is on its knees iv never seen it in such a mess its heart breaking to see it like this personally i can see more brands leaving .
@oliverbourne959914 күн бұрын
Disappointingly little mention for those of us - like me - who have just unknowingly paid into an insolvent company who took my payment but now got nothing and will almost certainly lose that money. There should have been more focus on the gravity of that for people who paid and got nothing
@christopherroberts2214 күн бұрын
You should have done a little better due diligence ! I'm sure you can regail your bike friends with your tragic story, and get your monies worth ! 😂
@oliverbourne959914 күн бұрын
@@christopherroberts22 Yeah OK ya fkn N0nce. Nobody knew 2 months ago
@Lefaseer14 күн бұрын
@@christopherroberts22 What kind of due diligence? Never buying from small companies?
@christopherroberts2212 күн бұрын
@@Lefaseer awww .. blameless .. was you . Seems to me there's plenty if people on this thread who saw it coming ! I guess you're just lazy !
@Lefaseer12 күн бұрын
@@christopherroberts22 I didn't expect you to have an actual answer :) btw I didn't buy in, but just funny to see the hindsight warriors in the comments.
@DWillis713 күн бұрын
Absolutely gutted about this. Hopefully someone can come in and finance them or buy them out. Some of the most incredible, unique bikes. They deserve to be a major player.
@codylacroix57314 күн бұрын
Sad to hear this news. I have owned 3 Pole frames and have loved all of them. Wishing everyone at Pole the best.
@jromppan14 күн бұрын
Socking news! Wish all best for Leo and Pole crew. Hopefully someone continues the story of Pole
@EMTBPodcast14 күн бұрын
So sad for Leo and the team, but from the ashes fresh shoots will grow 🌱
@ken4612014 күн бұрын
I am so saddened to hear this. The Pole was one of my favorites and holds high prestige. Good luck in the future.
@RubenJFernandes14 күн бұрын
All the best for the team, hope one day they could came back again
@pizzabruletti14 күн бұрын
and for people like me who placed an order for a Voima in March, how is it going? because they already knew that in March things were not going well! and they took the order and collected my money! 9363 euros.. how do we do it?? He doesn't even talk about it!!
@SuperDodoe14 күн бұрын
thts fkd up.
@TheRealOrangeGringo14 күн бұрын
And their site is still taking orders. Yep, feel much more sorry for the people that have outstanding orders with them. Your bank may be able to reclaim the money. Good luck.
@easytiger606014 күн бұрын
Get details of the administrator or receiver - the person (Lawyers) or company who is dealing with settling the trader’s debts. The names of those administrators will usually be on the website of the company that’s gone bust. You’ll need this information if you need to make a claim.
@BorisHatter-cz4bb14 күн бұрын
There scammers! All the promo lately is scamming too
@pizzabruletti14 күн бұрын
@@easytiger6060thank you for your help 🙏
@stevenagy661914 күн бұрын
So sad. You can tell Leo is devastated. All the best for the Pole team
@modmasdisplay82114 күн бұрын
Very sad. I was going to get the Sonni with all the best components for my Christmas present. Maybe they will find a way to come back. An incredible looking bike.
@timbershadow114 күн бұрын
Exactly how I felt when Guerilla Gravity closed shop, which when I got my trail pistol, was completely my dream bike. Totally gutted! I'm very sorry for you to have to experience this as well!
@witu12314 күн бұрын
This is soooo sad 😢I own Voima and was thinking of Sonni. This world is so hard for small companies like Pole 😢 I really hope that Leo will find someone who has same passion as he and Pole will be saved. I wish I was rich so I could save Pole.
@nickroome200214 күн бұрын
Gutted about this. I have a Pole Voima and it’s an incredible piece of engineering. I love it. Leo hang on in there. You’re a visionary and the bike industry needs people like you. 👊
@___Tom14 күн бұрын
Very sad news, great idea, unfortunately bad circumstances. All the best to all the employees and the entrepreneurs!
@notree66614 күн бұрын
Wow. I loved the gold frame Onni. Was one of my dream bikes.
@jamisonr13 күн бұрын
Sorry to hear, I have a Vikkela (Jan '23), and what attracted me to the brand was Leo's personality and presentation of the bikes. Hope it works out for Leo, whatever he chooses to do.
@timg712711 күн бұрын
Ah, this is indeed a sad day. Pole really needs to be a presence on the bike manufacturing scene. Their beauty alone will be missed. I'm sure I speak for many, you are going to be sorely missed. 😢
@hindesite14 күн бұрын
The human face of how much some people give to their product. It is so easy to be critical or to assume that manufacturers are trying to exploit your wallet, but many of these companies are initially driven by someone with passion and total dedication. And don't forget that not everything can be said, since Leo does not own the company, and he wants a good outcome for his legacy. Scaling is really, really hard and fraught with pitfalls.
@KurtRWalker14 күн бұрын
He was not one of the founders then?
@bullychris14 күн бұрын
Such sad news …..
@jay8miller14 күн бұрын
Always sad to see anything in the bike industry disappear. Can’t help but wonder how much the decisive appearance played a part.
@LiveAeons14 күн бұрын
That is very sad! Always admired how Leo constantly spearheaded industry innovations and was bold to not only dream and think, but do outside the box, and although I could never afford a Pole, I loved being up to date with everything the company did. Hope the Phoenix will rise from it's ashes! All the best to Leo!
@heywood16513 күн бұрын
Although I’m not a huge fan of Pole bike design, I can see how important their technology is for the cycle industry. Like Robot Bike Co. in the past, I hope a buyer can be found to help all involved. Good luck for the future Leo and team, hopefully we will see you back soon!
@scottbailey564414 күн бұрын
Sad news! Such a shame what's going on in the industry right now. Wishing you all the best.
@wm05eb14 күн бұрын
So sad!!!! My favourite bike manufacturer!!!
@andreatrinchera230114 күн бұрын
What a sad ending. I wish the best for the company and all workers to rebirth very soon and stronger
@eBikerHowie14 күн бұрын
I am so sorry to hear the news. I love my Voima. I hope I can buy more in the future. Be well and best wishes in your future endeavors. 😢
@jexner14 күн бұрын
Thank you, Leo, for the bikes! I will now go for a ride on my Taiga. ❤
@lifted_above13 күн бұрын
Such a difficult thing in a man's life to see happen. I've been through so many job losses that things have reached a cumulative effect, but never owned or operated a business. It's my hope some inspiration comes to him and he's able to take on a profitable venture sooner than later.
@tylerbruce573114 күн бұрын
This has been a longstanding issue with Pole. Long before their ebikes. Lots of red flags including piss poor customer service communication. I ordered the Loam Ranger Evolink in 2019 and eventually told them I would cancel my order and lo and behold they shipped it pretty much immediately. I suspect they were funding current orders with new orders hence the constant delays and refusal to provides accurate updates etc
@chasejiannalone876314 күн бұрын
Leo- So my $1000 deposit? Thank goodness I never sent the balance until you produced a definitive ship date. Now I have a small fortune of parts sitting in a box in the garage. Should of went Nicolai as I was leaning towards.
@oliverbourne959914 күн бұрын
Exactly the same for me. Fully paid for stock of the highest end components sat in storage waiting for the frame. I'm always cautious, so only paid the deposit about 2 months ago. Nevertheless their UK rep, Chris Wright, was pushing me for the full balance as late as March 27th. We're both now going to lose more money by having to sell the components on Pinkbike for much less than we paid
@chasejiannalone876314 күн бұрын
@@oliverbourne9599 Ill probably just order a Nicolai QLF and only resell the Seatpost
@wolkuz14 күн бұрын
@@chasejiannalone8763I was between Nicolai and Pole 2 years ago. Pole didn't want make bigger frame for me so I went for Nicolai XXL, so happy with it. Nicolai has best customer support hands down.
@andrewsmith537014 күн бұрын
Can't believe this. Was saving up for a bike through them. They were the most unique bike company around.
@milesizdead13 күн бұрын
😥 I've been a Pole fan since their launch, and finally could afford a Taival frame a year ago. It's an amazing bike to ride, and I'm really sad about the news. Good luck Leo in your future endeavors
@hdhalsb14 күн бұрын
So gutted, I have been so close to hitting go on a Sonni! I only hadn't as I'd been waiting for Robs review video!
@NBMBC4014 күн бұрын
Very sad but a sign of lots of industries at the moment really struggling, as I know too well with my own company, cash flow is king with a business.
@brendansherlock644214 күн бұрын
At some point life brings us to our knees, if you've not had that experience, I pray your fortune continues, but its life, hard times will come to us all. thats how we are humbled before God and its from that humility and adversity that we rise stronger than before. The talent and progression made by Pole speaks for itself. This is the end of Act 1, Act 2 will be different but im betting on better. Have faith, God bless
@moltderenou14 күн бұрын
I feel for you bro. Good luck !
@DrCrimp-sg5pb14 күн бұрын
That is a sad day. All the best to the team
@martinhagen291314 күн бұрын
Truly sad to loose such an innovator in the field
@davesmtbadventures571214 күн бұрын
So sad to hear this, I bought one of the first Pole Taival hardtails and it's still my favourite bike 😢
@Laube9214 күн бұрын
Sad to hear. All the best for the future!
@Derestricted114 күн бұрын
No way, thats shocking. They were making some of the most interesting and innovative bikes on the market, super sad to see. Tough times... Wish the team all the best.
@onetime24214 күн бұрын
Such a bummer! So sad and disappointed to hear this news. I love my Voima and I was looking forward to getting future bikes from Leo and Pole. I hope someone buys them out and continues their production.
@carsnstuff571213 күн бұрын
Gutted for Leo. Such a talent will go in in another form I hope. I can hear the depression in Leo’s voice :-(
@Luke_lw14 күн бұрын
Sorry to hear Leo! Have you thought about raising through crowd funding or kickstarter I was actually looking to purchase your new bike and would still love too!
@AlekseyKluban14 күн бұрын
Very disappointed to hear that 😢 I'm nukeproof fun, which is also suffering at the moment, and pole was very attractive brand with new technologies in use. Hope you guys will find solutions and support, in bike we trust! Greetings from Russia ✌️
@ChristophMalin13 күн бұрын
Insolvency is not always the end. If restructuring can be carried out and the creditors can be satisfied with a sufficient quota like 20-25%, a company can certainly survive and start again. Insolvency due to a lack of equity is of course a different matter. In any case, I wish Pole all the best.
@TheCruizer14 күн бұрын
That is really sad! I was hoping to place my order for my absolute dream bike, the Voima, in July. 😢
@LegoAnimationByBruno6 күн бұрын
Obviously sad...I mean devastating!...I own a pole voima since September 22...the bike is a piece of engineering art and performs beyond expectation (especially after several upgrades like: ZEB ultimate, Öhlins TTX rear shock and GX transmission...etc.)...its a joy to ride and own it-in that sense it is really a shame that it appears that pole has to call the quits 😞. I do see a market for the bikes in the future and keep my fingers crossed, that we will see a resurrection soon (would be also be nice to maintain my guarantee, in particular, in regard to the design flaw of the swing arm)...at least I would buy a Pole again!!! I also feel very sorry for customers who paid without delivery-my condolences...I hope there is a chance to solve this. Communication/customer service was always an issue with pole...may voima came with a delay of approx 3,5 month...the process was pretty painful until the bike finally arrived...in that sense I feel with the customers beyond the possible loss of money but the loss of the joyful experience to ride the bike. Concerning Leo: I do understand that a lot of people who appear to loose money (lets hope that they finally get their bike or at least a refund-guess that might be part of the insolvency process that accounts payable might be served at least partially) are pissed off, nevertheless, I do not assume criminal energy behind the current situation. For sure he is a bright mind and visionary-lets hope there will be a solution to refund the disappointed customers as well as Leo might be able to continue to design built and sell beautiful bikes. Cheers
@enduro_therapy14 күн бұрын
After all the praising lately on Pole i sold my bike and placed a Sonni order in Jan... fully paid... Happy customer service noises about the order shipping march... Can i get one of the test bikes? how come taking 10k from a person is not a criminal charge?
@drujenssen544413 күн бұрын
That’s wild. I ordered a Sonni in February and got it in March.
@oliverbourne959914 күн бұрын
Anyone else notice some comments are being deleted ? Two of have mine have gone. They were just outlining the facts. There would be zero reason for KZbin to delete them, as there was zero socio-political comment, just the facts of my order, the timing of it and the messaging I got from the staff. You've got to ask yourself who is parsing the comments and why !
@RobRidesEMTB14 күн бұрын
I have not deleted a single comment on this video. Sometimes KZbin may auto hold comments - if there is any personally information, or a few other criteria, may trigger it. But I am the only one who has access to comments and I’ve not removed anything.
They owe me 7000 euros. I will file a criminal complaint today
@manchesterexplorer851913 күн бұрын
Part of the problem was the Covid turmoil where everyone bought bikes due to boredom to then realise that it takes a ton of time to develop the skills and endurance to enjoy MTBing as now the market is flooded with practically brand new , used bikes as most of these people quit after 2 or 3 rides. The other problem that nobody seems to mention is that E-Bikes are taking over as the average American is lazy these days. Residing in the small city of Manchester NH , where I ride through the city and all the local rail trails about 4-5 times a week to build up endurance for my bike packing and mountain biking adventures. I've noticed that about 50% of people are now riding E-bikes . The majority of the E-bikes that I see are not quality bike store bikes , as most are cheap Amazon E-bikes. Suspension bikes are also highly overpriced to the point of highway robbery, since you can get a brand new HONDA 250f Dirt Bike for $5,000, which requires considerably more material, parts, and labor to produce. They're also heavy and shipped in a wooden box crate, which isn't cheap. There's no full suspension bike on the planet that should cost more than $5,000, unless it is a one-of-a-kind custom frame build as MTB'ers have fallen victim to marketing. For example , why does one aluminum seatpost cost $35 and the other $150? Is it special Aluminum mined from the moon? No it has a fancy brand name and consumers think it'll make you go faster due to being brainwashed by marketing.
@MarioNhampossa14 күн бұрын
Wow, watched yesterday your interview 😢truly sad 😔
@TheBillrx56114 күн бұрын
Wow…sucks. Absolutely loved the Evolink I had back a few years ago. Almost went with a Voima as I was looking at an eMTB. Guess I’m glad I didn’t. Seeing this makes me feel for anyone who has one and ends up with issues…
@squirerides837114 күн бұрын
That really sucks. Such innovative bikes. Lets hope we see the team back again in some new future business.