Product Execution Questions - Root Cause Analysis BEST ANSWER

[@nandinid8569]

I just paid for the Exponent PM prep course and wish I hadn't. This content is much more helpful. Thank you for the clear structure!

[@PMDiegoGranados]

I'm sorry about that, Nandini! See if you can get a refund - my course is way better 😉, check out all the reviews from others who paid for other courses and found mine to be better: www.pmdiego.com/the-product-interview-operating-system-get-an-offer Don't hesitate to reach out if you have any questions!

[@Supergsk0302]

Best PM prep channel on KZbin! The amount of quality material this guy provides for free of cost is social service. Cheers Diego, keep doing the great work and thank you :)

[@suntuu]

Diego, you are really doing a great job. All your videos are great to develop a structured and systematic thought process for the interview process. It really helps to keep yourself calm and confident in your responses.

[@shravyarao7914]

I'm transitioning into the role of PM and I'm finding so much knowledge through your videos. Your content is concise, structured, and so effective. Thank you for your efforts. :)

[@rupandeep]

Your videos are so good and systematic like the frameworks you teach... Thanks alot for helping the PM community.

[@knifeexpectations]

amazing video and so far the most structured way to find a root of an issue. thank you!

[@gauravsahu4715]

One of the simplest and best frameworks for solving root cause analysis questions. Your channel is a gold mine for (aspiring) PMs.

[@gopikamahesh8204]

Brilliant Video Diego! You explain the concepts so well. So glad I came across your channel

[@johna.4350]

Another fantastic video! I came across your channel a short time ago and there was so much valuable insight that I binge-watched every video straight through. Keep up the good work!

[@PMDiegoGranados]

Thank you, @John! I'm glad that you are enjoying my channel! Feedback and suggestions are always welcome!

[@fitready3639]

Wow, Diego. Your method is awesome. I am receiving a lot of value from your examples. Thank you. This helps with the mindset prep for my interviews. It's easier to lock in to what the interviewer is looking for.

[@sukritimacker7562]

This is pure GOLD!! I had been scratching my head so hard to find a way to approach these problems. THANK YOU!

[@nisarg0311]

One of the best root-cause analysis video! Thanks, Diego!

[@PMDiegoGranados]

Thank you so much, Nisarg! 😊

[@rohitekka2674]

Loved your approach towards creating the video. It made so many things clear. Absolute gold!

[@drinkinpiano]

Brilliant and yet simple! Thank you 👍

[@palakgupta167]

This is one of the best videos that I have seen on Product execution! Thank you

[@PMDiegoGranados]

Glad it was helpful!

[@santoshtandrothu165]

Lot of great comments already covering what I wanted to say. However, your video and sound quality is great. Also, video editing is perfect with the right things(transitions/GIFs etc.,) at the right time. It's subtle but makes your video lot more interactive. Grateful for your work, Diego 😇👌🏻

[@donalchomal5796]

This is GOLD. Thank you, Sir.

[@maferarroyom]

Hi Diego! Great video, I really liked that you introduce MECE framework in there as I know some companies in interview are expecting PM to use it for structured answers. I have a doubt, how are Out of control factors mutually exclusive with External factors? And the same case for system factors and internal factors. You're answer would be greatly appreciated, I saw someone else was asking the same in another comment already. Thank you!

[@PMDiegoGranados]

Hi! Great question - in real life multiple things could happen at the same time… a competitor launches something, you released a version that causes issues and a government is banning your product in your country (check the latest on X-Twitter in Brazil) In the interview the goal is to have this structured approach of listing all the possible reasons, so instead of framing it as “all of this could happen simultaneously”. The introduction of MECE is to give you a framework to follow. For example, if an out of control factor like “natural disaster” occurs, an external factor like “competitor launched something in that region” may not necessarily affect your product. Does that make sense?

[@maferarroyom]

@@PMDiegoGranados Hi Diego, thanks for answer! It does make sense, I think at the end of the day is just a framework to help us structure the way we approach root cause analysis.

[@angdeng]

Super helpful framework! Thank you!!

[@AryaInAction]

Great video, thanks! Question: Don't the system factors fall under the category of internal factors? Similarly, out of control can be bucketed into external?

[@maferarroyom]

There's another comment below where he explains the difference between external and out of control factors, basically the first one we can predict or know, like a competitor launching a new product, but we cannot know when will a natural disaster happen. But I still have the same doubt as you, aren't system factors internal factors? and out of control factors external factors? I don't understand how they're mutually exclusive.

[@latifm7437]

Very useful content Diego. Thanks for sharing

[@maayaass7620]

Awesome….this is the best video explained. Very helpful structure

[@PMDiegoGranados]

Thank you, Maayaa!! I’m glad you liked it!

[@henrylauer5402]

Diego you are a man after my own heart lol. Not only have your videos helped me in preparation for product manager interviews. Your board game collection has most of my wife and I's favorite board games topped by a switch.

[@PMDiegoGranados]

Lol, thanks Henry!! I love video games and board games 😊 thank you for watching and keep me posted on your interviews!

[@PenguenReyiz]

Diego's comments are still increasing in 2024 Why? This is because the content is amazing 🤩. Thanks for being concise and framework.

[@raghavdelhi]

Hi Diego - learn a lot from your videos, just wanted to point out that you missed a super critical internal factor. Poor performance (latency) due to high volumes

[@HSP9032]

Hi Diego - Thanks for the video its very helpful. Can you upload more videos on MECE more examples.

[@gzhang6073]

this is so exhaustive. thanks

[@fazlurrehman9882]

Thank you so much Diego for this video . Really useful content.

[@PMDiegoGranados]

Thank you, @Fazlur! I'm glad that you liked the video 😊

[@MSE9107]

Great stuff!

[@aliazad5303]

Thanks for those kinds of content , that's are really helpful for us . I have a qs - I have some product ideas , I did researche on all my products . I do I contact with big companies to shear my ideas .

[@TheGamerKingg]

Could you make a video on " how to select right metric for a goal, lets say: to track progress on the discoverability of apps on a play store/ app store" please Ive been trying to find right metric for a platform but couldnt.

[@incharayogesh4466]

How would you prioritize the 4 segments(System, External, Internal, Out of Control)? Would it depend on factors on the product/ industry?

[@amirfakhim7797]

Hi Diego, great video. I enjoyed your analysis style. I have a question, could you please share a practical approach to define the product success metrics and goals? Many thanks!

[@PMDiegoGranados]

I am in the process of creating that video! 😉

[@ISHANCRAZEE]

thanks for the video. How is External factors different from Out of control factors ?

[@PMDiegoGranados]

Hi! An external factor is something you have certain degree of control. For example if a competitor announces something, you could quickly respond to it - is something “common”, you expect your competitors to announce things But an out of control like a natural disaster or a change in politics is completely unexpected and your company may or may not have a plan to act on it. These tend to be at a large scale and have a big impact Does this help?

[@ISHANCRAZEE]

@@PMDiegoGranados Yes thanks for your prompt reply. appreciate it ! Looking forward to a video where you share the process of how to determine success metrics for a product :). You briefly touched in Product execution but would love to know if there is a more elaborate process. Recently got stuck in a case interview bcoz of this.

[@adambaker8689]

Very nice vid Diego. HNY

[@housingjack]

For execution questions at FB/Google, What should we expect? RCA questions or "Define Metrics for ....". Do you have a video for the metrics question?, i don't see it on your channel. I really like the concise high level approach you define.

[@PMDiegoGranados]

Thank you for asking, Fahim! For FB/Google you can expect any of the two: Root Cause Analysis (this video) or Metric definition. I don't have one for metrics yet, but definitely something I'll work on! I hope this helps

[@balaapsrtc]

Good video. Looking forward to some mock interview video under this category.

[@PMDiegoGranados]

Best of luck with your Mock interviews, @Bala!!

[@balaapsrtc]

@@PMDiegoGranados Thanks. I meant to say looking forward to watching some mock interviews on product execution questions on your channel.

[@isaacjeanteube]

Thank you very much Diego. Have you done other videos on Execution about Setting Goals and Roadmapping? I found another one you did on Trade-offs (launching a new product). Thanks!

[@PMDiegoGranados]

Not yet! But I added it to my backlog :)

[@isaacjeanteube]

@@PMDiegoGranados looking forward!

[@Alex-jj5kd]

Steps should be: 1) MECE 2) Issue Tree 3) Hypothesis formation 4) Pareto (80/20) - prioritize 5) Top-down ( or bottom-up) analysis 6) Sensitivity analysis (Scenario analysis) 7) communicate the solution in pyramid principle

[@victoryandco7179]

Hi Diego! is there a way to incorporate the user behavior into these types of questions?

[@fertunamoea8459]

Thanks Diego

[@WhatWouldJesusDoApp]

how is "Out of control" different from external? Isn't seasonality "out of your control" as much as political change is?

[@aj-lan284]

Thank you sir for your continuous effort..please focus more on Engineering Fresher who don't have single experience and they want to break in PM..Please make a video on it..how to make resume, cold emails, side projects examples, more which you think...

[@PMDiegoGranados]

Hi Ajinkya! I got you 😉: - Here's how to create your resume: kzbin.info/www/bejne/h6DOZJePf8-Xja8 - I review real aspiring PM resumes and critique them: kzbin.info/www/bejne/p4K1Yot9e997pLc More on resume and how to network, side projects, linkedin advice... all of it is over here: kzbin.info/aero/PLcMv0LrPMqFWWdj8jEm_pmwQUKrnuAnxD Let me know if you have any questions after watching these 😊

[@aj-lan284]

@@PMDiegoGranados Okay sir..& thank you sir

[@pavnigairola2298]

Why don't you make videos anymore?

[@atrijdixit]

Wow