Qidi X Plus 4 Defect & Safety Risk - All The Facts Explained With Reply From Qidi CEO

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Ricky Impey

Ricky Impey

Күн бұрын

Пікірлер: 149
@rikidawson7510
@rikidawson7510 3 күн бұрын
From the low quality picture of the reply board. The new board is more than capable of carrying the higher current needed on a 100-120 volt. The board is very easy to replace. Just UNPLUG the printer and you won't get shocked. If you're unsure about doing the work, just take a picture of the wiring before you start.
@MrKhapp
@MrKhapp 3 күн бұрын
Qidi have release a newer version the uses a round coil instead of the "tower" style, and I believe the wiring is different so instructions need to be followed as it's not wired the same as the old one.
@rikidawson7510
@rikidawson7510 3 күн бұрын
@@MrKhapp really, they didn't use the same wiring layout. But yes the lower type coil is better as it uses a much thicker gauge wire, which allows more current with less resistance (heat)
@802Garage
@802Garage 3 күн бұрын
@@rikidawson7510 Further than that, they are now using a zero switching optocoupler, a much higher rated solid state relay with a beefy heat sink, and have added other improvements to the board. Fingers crossed it is a good permanent fix.
@brandonberkmortel9558
@brandonberkmortel9558 3 күн бұрын
​@@rikidawson7510 Yes the new board will fix the the issue for 110/120v countries. 3d musketeers highest reading was 69c at 100% usage. For the people that are not willing to change it out, I've seen in the FB group "Andy is offering refunds with shipping labels" my relay board comes in this week and already left China. I'm putting it in as it seems quite simple and not a big deal to do
@ScientificGlassblowing
@ScientificGlassblowing 3 күн бұрын
The manufacturer has a specific warning label, 10:21, telling you not to do the thing they are now telling you to do! (Yes, I know that is for when it is plugged in.) Anything that requires a qualified electrician to repair should be an automatic product recall.
@Offcut55
@Offcut55 2 күн бұрын
I agree in part but as a person that is a 3d printer enthusiast. I have been inside my boards and PSU to do the Addons etc. It is all down to a competent person doing the change and weighing up the risks and pitfalls before doing it. Then either ask for a return or the cost of an electrician be funded?
@chublez
@chublez Күн бұрын
I just wound my own parts and soldered them down to a PCB, don't call the electricians police on me please. The fear "high voltage" countries have around anything electric even when unplugged is humourous to this low voltage dweller. Unengerized wires don't just get all zappy and if yer homes electrics are so much better and professionally installed than mine anything you managed to get wrong should instantly trip the mains and protect you. Looked like 5 wires it's hardly Pandora's back or a journeyman electricians test.
@ScientificGlassblowing
@ScientificGlassblowing Күн бұрын
@@chublez Did you mine the copper ore and smelt it into wires too? 😉
@soundspark
@soundspark Күн бұрын
​@@Offcut55 If the machine includes components that pose a fire hazard when it is used in the intended manner, regardless of whether the part is user replaceable, there still needs to be a recall to ensure affected machines are either pulled from service or retrofitted with safety compliant components.
@johnnyquest8333
@johnnyquest8333 15 сағат бұрын
What part of this needs a "qualified electrician" to complete? From what it looks like its just a few screws and your good.
@802Garage
@802Garage 3 күн бұрын
Everything in this video is accurate. There is no issue on 230V, there have been zero fires thus far, the old board still gets too hot even on the new firmware, everyone in a 120V region should request a new board. Great job with the coverage. I will say in addition the new version of the power supply has gotten to a few hands, including Grant's. He tested it as maintaining reasonable temperature. I should be able to test mine this weekend. Everyone who has looked at it says it is much more suited to task. I am a huge fan of this printer, the quality it produces is awesome. I am also a believer that Qidi actually cares about customers, but rushed this launch and still needs experience dealing with this kind of problem. The Qidi owner community is great though. I also think it would be better to make a public statement when a defect is known rather than just when a solution is finished, and I have told them so. I sincerely hope nobody has any larger issues and that Qidi will take everything they have learned from this launch to drastically improve the next. Truly excellent coverage of this issue!
@sleepib
@sleepib 2 күн бұрын
This should have been an immediate PSA to stop using the chamber heater, and a recall for a replacement printer, full refund, or a replacement SSR board at the customer's option. Firmware update doesn't actually fix the problem, and just degrades performance when the issue is fixed properly. I was actually considering buying one, but just from the way they handled this I'm resolved to never buy one of their products.
@kevinhaylett
@kevinhaylett 3 күн бұрын
Simply, consumers are not qualified to make repairs to electrical equipment. This is insane, this types of 'just replace the part' advice is simply wrong - there's so much that can go wrong if you do not know what you are doing - what is simple to one person is dangerous for another. Nobody would start opening their newly purchased TV or washing machine to replace parts. If it needs a recall - then recall it like Bambu labs. If it needs opening up to repair it then it needs sending back and the repair needs to be done under warranty just like any other consumer electronics part. My experience with QiDi is truly dreadful and wasted months of my time and only then got 50% back and was left with a non working printer. If the company can not repair it then the equipment is useless. My QiDi printer started smoking a few days after it's first use and then never worked again despite changing many parts as instructed (I was a Chartered Electronics Engineer, and maintained medical equipment for over 25 years so I know what I'm doing).
@CodakProvision
@CodakProvision 3 күн бұрын
This is one reason why I went over to bambu as an experienced 3d printer person. I've spent years repairing my own printer issues without much luck dealing with these Chinese companies. It's sad that we pay good hard earned money for products that aren't truly supported by the manufacture, let alone work for extended periods of time. I waited about two years on the P1S to get bugs worked out before puchasing it.😢
@williamblackwell9558
@williamblackwell9558 3 күн бұрын
This hobby is not for idiots. If you are afraid to take things apart, you will not be in it for long.
@andreas.grundler
@andreas.grundler 3 күн бұрын
@@CodakProvision First of all, Bambu Lab is also a Chinese company. They have their headquarters in Shenzhen, China. And secondly, did you not notice the disaster surrounding the launch of the A1? Bambu Lab's original solution was a plastic part that you could print out to reinforce the strain relief, but that wasn't really a solution. After some backlash Bambu Lab launched a hidden recall and offered people who returned their printer an $80 voucher and if you swapped the heatbed yourself you even got a $120 voucher. Guess what many people opted for. And the print bed is mains powered just like the relay on the Qidi printer. You will even find a video on this channel on how to replace the heatbed. Bambu Lab is not much different from the other Chinese companies. They just have a better understanding of how social media works and how they can pretend to be the good guys.
@IkurFPV
@IkurFPV 2 күн бұрын
​@@williamblackwell9558 bro I was just about to write the same comment... Today there are too many users who find it a challenge to use an iPhone, but would like to use 3d printers...
@chromamaster6147
@chromamaster6147 2 күн бұрын
@@williamblackwell9558 And the printer has such a warning in their ad? If they did, they wouldn't be selling as many. The fact that they did not contact purchasers and warn them (I am in this group, never received a warning) is irresponsible in my opinion. Not handled well at all. This is just one of the issues that has surfaced.
@MichaelJHathaway
@MichaelJHathaway 3 күн бұрын
The problem is that the Qidi design didn't anticipate their printers being used with 120 volts, like that we use in the United States. It is not the coil that is the issue, but the large yellow box on the pcboard. Watts are equal to the volts multiplied the current. Therefor the problem is that 220volts X 1.82ampre = 400 watts, but 120volts X 3.33ampre = 400 watts. So at the lower USA voltage, the current increases and the original relay was not designed to handle the higher current. In my opinion, you should change it out regardless, but I think it will be ok if you just add a larger fan to the electronics chamber if you are at 220v. Changing the relay out to a heat sinkable Solid State Relay is safer, it has a cooling surface to dissipate heat and the switch is transistorized instead of a mechanical coil and arm. Do Not Use SSR's made in China! Taiwan, Japan, USA are good. The current firmware drops the output to the chamber heater down to 150 watts. After you have replaced your SSR, you will need to increase the wattage. I would keep the control setting close to 90C since the chamber heater housing is made out of ABS plastic.
@danieljamesbinderystu2968
@danieljamesbinderystu2968 2 күн бұрын
I dont know how they could have nit anticipated the 110v market of the USA, their biggest target market. My x max 3's, and my q1 pros all have zero issue with the heaters. They have been dealing with the usa market as their number 1 market for many many years now.
@MajikPPMan
@MajikPPMan Күн бұрын
Yeh man i aint interested in doing all that. Imagine if they had someone at qidi that thought like you do in all of the 30 seconds it took you to figure that out and type it all they could have prevented this but it doesn't seem that their engineers care for it. Just about getting machine sales. Sorry this issue has put a very bad taste in my mouth I was so pumped to buy one of these machines but ill just buy an X1c instead
@nlkatz
@nlkatz 7 сағат бұрын
> It is not the coil that is the issue I disagree. The coil has the same issue as the relay; half the voltage means twice the current, and how can you argue with the fact that we've seen burnt coils?
@joaquinmadrid3642
@joaquinmadrid3642 3 күн бұрын
They want to switch the board to those livinging in the 110V area? So, if I buy a printer ina 220/240 area I will still have the original board? What happens, If I later decide to move to the 110V area and I forgot about this issue?
@notyouraveragegoldenpotato
@notyouraveragegoldenpotato 3 күн бұрын
I ALMOST bought one yesterday. Luckily my card info was incorrect so it didn't go through. I'm GENUINELY thinking I'll have to go with another brand. Almost $1000 is just FAR Too much money to buy a questionable printer that will likely have issues. If QIDI would actually TELL us what's going on. What they are doing to remedy it, IF/when machines on the shelf have been rectified etc id buy it for real this second.
@802Garage
@802Garage 3 күн бұрын
Well under $800 with a coupon before tax, and the quality it produces is fantastic, but I'm def not gonna tell anyone they absolutely should buy it before all issues are fixed.
@b3owu1f
@b3owu1f 3 күн бұрын
It is WELL worth the price if you get the updated board.. or just get the Omron for $20 and heatsink for $10 and be done with it. I realize it being new and all kinda sucks.. but for what you get and the quality it puts out.. frankly its worth it once you fix it.
@stew675
@stew675 3 күн бұрын
@@b3owu1f It shouldn't be that end-users need to fix it, but you are absolutely correct. Even if we address the issue ourselves and spend $30 and 1 hour of our time to do it, there's still absolutely nothing on the market that comes even remotely close to the excellence of the rest of the printer and its features.
@brandonberkmortel9558
@brandonberkmortel9558 3 күн бұрын
​@@b3owu1f100% love the plus 4, my new board is in the mail already and will be put in this week.
@Mindless_One
@Mindless_One 3 күн бұрын
Well that was very luckily,,,
@jimakeson9877
@jimakeson9877 2 күн бұрын
I just wanted to make sure someone has told you in your demo, you turn the printer on, not off a 9m 29s. Thank you for posting your video!
@RickyImpey
@RickyImpey 2 күн бұрын
Thanks, unfortunately I missed this but can't do anything about it now. I've added a note to the description in case anyone is confused.
@bradleybauder9043
@bradleybauder9043 3 күн бұрын
Although I do understand the simplicity of replacement but at the end of the day that's not the end users responsibility. Especially because most end users are not actually comfortable doing so. Second most end users don't know anything about electronics. So asking them to play with mains voltage is just a HUGE safety liability in and of it's own. Regardless of if it has cought fire or not it's not a safe product. This should have been caught in R and D before it was released. While I do know some things slip by this one is not acceptable.
@ugpfpv361
@ugpfpv361 3 күн бұрын
If you use a printer enough, eventually you have to do this kind of stuff, well if you're not a diyer then it just a "toss it in the trash" kind of thing I guess, but yes for a brand new product it's a shame that the end user has to do this ... Think qidi should be offering something more for our trouble, a new nozzle or some of their better filiment...
@nachot6592
@nachot6592 2 күн бұрын
Qidi Pros: They will revise their products to improve them according to community feedback and fix known issues promptly one or two batches after issues are discovered. Qidi Cons: IT WILL DEFINITELY HAPPEN 💀
@zac_in_ak
@zac_in_ak 3 күн бұрын
Qidi is really failing the community with this issue. This should be a recall for all 110 countries. The "fix" looks of such poor quality. I am glad I waited to purchase this I would not purchase this until there is an actual good fix. Bambu is good example of what should be done. I am pretty sure the reason no fires have been reported is because it was quickly apparent that this was a problem.
@andreas.grundler
@andreas.grundler 3 күн бұрын
As far as I remember, Bambu Lab only did a recall after a lot of backlash. At first they just offered a small plastic piece that you clip over the cable as a solution and claimed that it was the users' fault because they bent the cable. Then they tried to blame the shipping company and sell it as shipping damage. And finally, they offered a $120 voucher to anyone who replaced the heatbed on their own. They are not really any better than Qidi in that respect.
@RJR981
@RJR981 3 күн бұрын
@@andreas.grundler bambu handled it 100x better than qidi has so far. i run a small fleet of a1s and replaced all my beds.
@zac_in_ak
@zac_in_ak 3 күн бұрын
@@andreas.grundler Glad I have dodged both.
@andreas.grundler
@andreas.grundler 3 күн бұрын
@RJR981 I don't see it that way, but I'm more of a bystander. I just noticed how Bambu Lab first tried to pass the buck, then told influencers to tell their viewers to stop using the printer, and then took several days to issue a statement to the press. In the meantime, the US Consumer Product Safety Commission got involved. Incidentally, what you did with the heatbed is no different from what is now being criticised. In some countrys it would be illegal to do so. Better don't tell your insurance company about this.
@IanBradbury
@IanBradbury 2 күн бұрын
@@andreas.grundler - this is not how I remember the issue being dealt with. The first I heard of the cable issue was an email announcing a recall or wait for the revised part to be delivered and voucher (which I took).
@MajikPPMan
@MajikPPMan Күн бұрын
Im glad I decided to wait on this printer. It's a real bummer but I won't be spending my hard earned on a fire risk I dont care what qidi say about it until they release with the new board installed and then I see others testing it thoroughly they won't see a cent from me. I'll just wait for either new bambu, or get an x1c or k2p
@BeefIngot
@BeefIngot 2 күн бұрын
The 0roblem with grant is that he has a very bad reputation for being truthful so its hard to take anything he says at face value.
@nansjes1
@nansjes1 19 сағат бұрын
Qidi presents themselves as making professional printers, their website feels like they're competors with Bambu Lab, or even Ultimaker and thus you would expect a quality 3D printer. However, these issues show that Qidi may not have tested the printer's safety enough. Of course edge cases should be tested: different voltage levels, operating in too hot environment etc. I'd say thermal issues are the biggest safety concern for any 3D printer manufacturer, and even a cheap FLIR camera attached to a phone would've presented this problem with an obvious white dot that represents an out-of-spec temperature. Now,, the issue is remedied with people being asked if they want to work on mains voltage, as well as a firmware upgrade to limit power. The latter seems like a bandaid solution to me, because relays can fail and firmwares can get stuck. In my opinion: do better Qidi
@Metal2Venom
@Metal2Venom 3 күн бұрын
Im hoping all the issues are sorted with next batches of the machine im in the uk and know theres likely to be no issues but im hoping to buy one after the new year so hopefully everything's will be sorted
@awilliams1701
@awilliams1701 Күн бұрын
grant's relay board actually was damaged with the new firmware. Not as bad as we've seen, but it's only like 3-4 hours of use.
@jwanny10
@jwanny10 3 күн бұрын
So will all Plus 4s shipping to US or other 120V regions have the new board preinstalled?
@willofthemaker
@willofthemaker 3 күн бұрын
My guess is at some point yes, but no one knows for sure or when
@802Garage
@802Garage 3 күн бұрын
Most likely not yet. If you purchase a printer right now, expect to have to replace the board. It will take some time for new stock to be produced and shipped to warehouses. No idea exactly how long. If you purchase a printer now you could even contact Qidi and ask them to ship you a board immediately. Their customer service is very responsive.
@willofthemaker
@willofthemaker 3 күн бұрын
@@802Garage did you get yours yet? Did it look like Grants with mediocre hand soldering?
@802Garage
@802Garage 3 күн бұрын
@@willofthemaker Yes I have mine as does one other person on the Disk-chord. All look the same, though honestly not bad other than the single hand soldered component.
@jeffm2787
@jeffm2787 4 күн бұрын
They should have specced the parts for 100% duty cycle to start. Looks like some common mode interference chokes. Probably aluminum windings as that's kind of a thing these days. Maybe not, regardless they clearly can't handle the current they are passing. Epic fail IMO.
@rikidawson7510
@rikidawson7510 3 күн бұрын
What country is this company from. I'm guessing one with 240volt power, so the board would have been under less stress Compared to 120volt mode.
@andreas.grundler
@andreas.grundler 3 күн бұрын
@@rikidawson7510 It is from China. The power grid in China runs on 220 V mains voltage at a frequency of 50 Hz.
@rikidawson7510
@rikidawson7510 3 күн бұрын
@andreas.grundler that explains everything. They probably didn't test the part on 100/120v 60hz. Or if they did, they didn't test it enough.
@802Garage
@802Garage 3 күн бұрын
@@rikidawson7510 They test their machines on 120V. Don't be silly. This is also the same board they used in the Q1 Pro in all regions and is extremely similar to Bambu Lab bed power supply boards.
@rikidawson7510
@rikidawson7510 3 күн бұрын
@802Garage clearly, that's why it's under rated. But clearly have no idea what I'm talking about.....
@adrianaustralia9135
@adrianaustralia9135 3 күн бұрын
"Competent" is not the same as qualified.
@landroveraddict2457
@landroveraddict2457 3 күн бұрын
I am interested to know how well the X Plus 4 copes with layer shifts as the bed descends on tall prints. Is there any noticeable Z Wobble banding or layer shifting? TY PS just subbed. I am going to replace my ender 5 pro with something more capable.
@randito70030
@randito70030 Күн бұрын
Received an email today from Qidi about the issue.
@toddmoore9138
@toddmoore9138 53 минут бұрын
I have contacted Qidi two times over this. Still waiting for their 2nd reply. I only print ABS in this printer, so use the chamber heater 100% of the time, and I don't really feel confident in using this machine until I have the new board installed.
@DrZylvon
@DrZylvon 3 күн бұрын
the fact they don't replace the 220-240v zone units is unfortunate as trust is now completely lost for the original part, imho.
@802Garage
@802Garage 3 күн бұрын
The original part stays more that acceptable cool on 230V. It is the same board they used in the Q1 Pro and is incredibly similar to boards used in Bambu Lab printers. The issue only arose in 120V regions in this printer due to the higher current draw.
@stickercambodia
@stickercambodia 3 күн бұрын
I'm not on company side, but why would they need to replace a completly fine machines except they also having issue or expected to have issue. Even big companies like Samsung and Apple only called back batches and devices that have issue, not all call back as I remember. Lets put that aside, this issue can't be ignored, even it's yet to have big incident, it's better safe than sorry.
@TheGamersRace
@TheGamersRace 3 күн бұрын
The board is designed to function on 240v so why would the replace it?
@jamesocker5235
@jamesocker5235 3 күн бұрын
220 /230 uses 1/2 the current of 120, high current in what looks like a small transformer which so far makes sense
@DeusExAstra
@DeusExAstra 3 күн бұрын
I'll keep waiting to buy until either a) they ship a version that works properly, or b) another printer comes around that meets my needs. For $800 I dont want to be their beta tester, making changes to the electronics inside the machine just to keep it from smoking.
@zetapal
@zetapal 3 күн бұрын
Are they still using glue only to secure the bottom bearing or did they fix that too ? Everybody do your research on this machine before purchase.
@chromamaster6147
@chromamaster6147 2 күн бұрын
Glue in a heated chamber was not a recipe for longevity.
@MarkFraserWeather
@MarkFraserWeather 3 күн бұрын
Looking at Grant's video, the red and yellow cables on the new board are swapped.
@IanBradbury
@IanBradbury 3 күн бұрын
I watched his last live and I was left thinking the replacement part was rushed and shoddy. Not something that would give me confidence.
@willofthemaker
@willofthemaker 3 күн бұрын
@@IanBradbury It clearly was. I am waiting to replace mine. This situation is pretty terrible
@802Garage
@802Garage 3 күн бұрын
@@IanBradbury I don't have confirmation, but I believe these were the first "production" units of the new board design, and I hope the full production run will have the couple small quality rough edges ironed out.
@Mindless_One
@Mindless_One 3 күн бұрын
It's crap like this that will get government crack downs happening- ffs it's a cheap part that should of been a Heavy Duty part all just to save few dollars on manufacturing cost - get your sh!t together That fact this is main power issues they should of been a re-call of Product-/. I'm rather shocked that's there's not- These Printers are geared towards newbies not experienced lads, and first thing they have to do is change out a Main power Board,,, wtf imagine buying a new TV and it started to smoke if you watched it for too long,,, then they ship you a part and tell you to fix it yourself and wiring will be different but be careful because it Main Power- would you do it ? or demand a refund ? This is frecken Insane-/.
@jmaus2k
@jmaus2k Күн бұрын
Qidi just emailed users offering the replacement board and posted a message on X.
@helixxharpell
@helixxharpell 3 күн бұрын
Also.... Customers will have a video on how to replace the board. A link to a video will be sent.. PLEASE NOTE the video will show the wiring hookup will be slightly different! So please pay attention during this task!
@luistiago5121
@luistiago5121 4 күн бұрын
Most people won´t have the skills to replace the relay board.
@andreas.grundler
@andreas.grundler 3 күн бұрын
I think that's less of a problem. I'm not very skilled at electrical work, but based on the footage even I could do the replacement. The more important question is what the legal side looks like. One point that has come up time and again when people have had to replace the heatbed on their Bambu Lab A1 is that in some countries the law requires an electrician to do the work or at least certify it. The difference between the A1 and the X-Max 4 is that you could argue that the A1 is often bought by people who are not very tech-savvy, whereas the X-Max 4 is more likely to be bought by people who have at least some experience with 3D printing.
@802Garage
@802Garage 3 күн бұрын
I mean no offense, but if you can't turn a screwdriver, how are you managing to load filament and slice prints? Unplug the machine and this is not a risky or difficult procedure. That said, I of course agree owners should not HAVE to fix their own machine within warranty.
@ccatlett1984
@ccatlett1984 3 күн бұрын
​@@802Garage it is illegal to work on mains voltage in many countries, unless you are licensed electrician.
@0DeadSoul0
@0DeadSoul0 3 күн бұрын
Additionally, once you work on mains voltage items the machine becomes “modified by user” and your homeowner/rental insurance company can cancel your policy or deny any claims.
@TheGamersRace
@TheGamersRace 3 күн бұрын
Most people won't have the skills to use this 3d printer.
@tonyd6925
@tonyd6925 2 күн бұрын
Why should I have to replace the board myself on a $800 printer. Do a full recall!
@vimaguelo1997
@vimaguelo1997 23 сағат бұрын
Be my guest... Waste days on transportation/repairal/shipping back. I'll rather change the card myself in 5 minutes
@gibsonav
@gibsonav 3 күн бұрын
Excellent and timely video, thank you. And I like the beard and mustache... well done sir
@JohnDoe-ot5ir
@JohnDoe-ot5ir 3 күн бұрын
The plus4 prints excellent.
@antavikta919
@antavikta919 Күн бұрын
Most likely this relay board has been hand soldered and drenched in loads of flux
@TheElectronicDilettante
@TheElectronicDilettante 4 күн бұрын
Sorry, gotta put my 2 cents in… While waiting for the new board to arrive, consider moving the current board with the issue to the exterior of the machine, or, if feasible, leave it in place but rig up some temporary mounting. Adding a heatsink with a fan to the choke (inductor) could help manage heat more effectively in the meantime. I agree that manufacturers should take all necessary steps to identify and resolve these issues, working out multiple solutions and implementing a fix as soon as possible. However, at this level of 3D printing, users of advanced equipment like this should also be capable of safely troubleshooting and applying quick fixes, allowing continued use of the new machine without significant downtime. That said, if we’re calling this a “community,” then let’s extend that spirit to support the vendors who bring us the latest tech. Working together to overcome issues like this can strengthen the whole ecosystem. Thanks, and let’s keep pushing the hobby forward. Best, Jason
@notyouraveragegoldenpotato
@notyouraveragegoldenpotato 3 күн бұрын
I've seen vids of the "bad" ssr hitting over 200°c QUICKLY.
@brandonberkmortel9558
@brandonberkmortel9558 3 күн бұрын
​@@notyouraveragegoldenpotatowithout the heated bed on yes. It did drop in temp once hitting setpoint in the chamber all though it was still way to warm. New board runs significantly cooler now for 110v countries.
@Copaset1c
@Copaset1c 2 күн бұрын
In response to a part of their product overheating to the point of smoking, for a CEO to say "First of all, we believe finding the best solution is the most important thing at the moment, which is why we have not made a public statement yet" is lunacy. Expecting their customers to find out about this potentially dangerous issue from youtube content creators is sad and derilict. If they had made a public announcement letting ALL their customers know about this and stating they were working on a solution, they would still be in the running for my upcoming printer purchase. The way they have handled this ensures I will never buy anything they sell. They have demonstrated they cannot be trusted.
@vinny5915
@vinny5915 3 күн бұрын
or. you can just return the machine and spend that money on something that is not at risk of burning your house down.
@TheGamersRace
@TheGamersRace 3 күн бұрын
So nothing lol. Everything risks burning your house down.
@soundspark
@soundspark Күн бұрын
@@TheGamersRace There's a difference between the inherent risk of an elecrical product catching fire and an electrical product having a material defect that poses an unreasonable risk of fire, such as in this case an under-specced SSR prone to catastrophic overheating.
@Titan3DAZ
@Titan3DAZ Күн бұрын
I got the exact same email. Word for word. Lol
@cr4zyg047
@cr4zyg047 3 күн бұрын
Qidi Qidi, Bang Bang!
@IanBradbury
@IanBradbury 2 күн бұрын
🤣🤣
@psx1986
@psx1986 3 күн бұрын
Luckily I hold off on this unit 😂
@6yjjk
@6yjjk 3 күн бұрын
Who calls their company "shitty"?!
@802Garage
@802Garage 3 күн бұрын
Chee-dee.
@130lexa
@130lexa 3 күн бұрын
Cant even turn off power correctly.
@user-uy2nl5vp6m
@user-uy2nl5vp6m 3 күн бұрын
Nice Click Bait Title - A repetition of all the same information that is available in this space… and NO there is NO “Reply from Qidi CEO” anywhere in the 14:20 minutes of this video.😅
@wolfhansinful
@wolfhansinful 2 күн бұрын
Easy pass
@amandahugankiss4110
@amandahugankiss4110 4 күн бұрын
it is pronounced "chitty" and you expect good things? oh, my chitty beef..
@802Garage
@802Garage 3 күн бұрын
Chee-dee. Nearly every 3D printer is made in China or with numerous components from China. A baseless comment like this is beyond silly.
@amandahugankiss4110
@amandahugankiss4110 3 күн бұрын
@@802Garage baseless? sweetheart, the name sounds like shit. literally. idiot.. who the fuck said anything about chinese crap? you missed the joke and still got angry. lmao calm down and enjoy not having gun rights.
@austinwyrick9089
@austinwyrick9089 4 күн бұрын
Just to clarify. Im not talking poo. It actually looks good.
@austinwyrick9089
@austinwyrick9089 4 күн бұрын
Nice beard! It makes you look masculine.
@ronb7105
@ronb7105 3 күн бұрын
Sorry but you lost me as a subscriber for the tone of this video. Qidi should be ashamed with the level of the "damage control", this is so typical of companies expecting users to "refine" their product. It was pure luck nothing has caught fire, they really didn't test this rubbish and now expect people who for the most part aren't qualified to touch electrical equipment at this level. Stop making excuses, Bambu had the sense to recall the A1, this needs the same.
@datmixednut1254
@datmixednut1254 3 күн бұрын
Garbage! Bambu or nothing
@IanBradbury
@IanBradbury 3 күн бұрын
I had been considering purchasing, well, at the time it would be pre-ordering, a Plus 4. Specifically I wanted the heated chamber as I print a fair amount of ASA and having my machines in a cold workshop I was sure the heated chamber would be very helpful. I was ready to place the order when suddenly I hear about this issue. Throwing the brakes on me placing an order. I'm in the UK and I don't care what they say about machines in 220-240v countries being safe - with the firmware update. I need assurance that the machines are safe, now and in the future. The only way they can achieve that for me is to replace the part with a proven safe component no matter where the machine is in the world. After all, what happens if a future firmware update accidentally rolls back the safety change. And, will future machines be built using the revised component? I have a Bambu A1 and their recent recall was a great example in how to deal with this issue. Clear communication. Clear actions. As far as I can tell everyone is happy. I know I am with my A1. I'm now left wondering if Qidi a reliable company? And wondering why Qidi are not communicating more publicly and transparently.
@MrKhapp
@MrKhapp 3 күн бұрын
The part is perfectly safe at 220-240v, as the amps being drawn is half of that when on 110-120v. Qidi overlooked the amperage being drawn at 110-120v.
@AmirKhan-qx2lr
@AmirKhan-qx2lr 3 күн бұрын
I print asa on a p1s in the north of the UK without issue.
@kevinhaylett
@kevinhaylett 3 күн бұрын
My experience with QiDi is truly terrible, I now have a Bambu A1 and Ai Mini both work faultlessly - week, after week, month after month. The QiDi never worked from day one and required firmware updates and started smoking form the printhead - three months later I still had no working printer and no money back. Finally, after over three months they gave me a 50% refund and I had wasted days and weeks on the thing. I would not recommend this company.
@IanBradbury
@IanBradbury 2 күн бұрын
@@MrKhapp - but as I said.... what happens if there is a future accidental roll back of this recent change.
@IanBradbury
@IanBradbury 2 күн бұрын
@@AmirKhan-qx2lr - I have an X1C and ASA is generally fine. Where I have problems are when the weather is particularly cold over night, especially if there is also heavy rain. I'm sure in my head that a heated chamber could be very helpful.
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