eBay For Beginner's Guide 2024 | Full Step by Step Guide

[@EmpireStrikesPacks]

You have no idea how much anxiety you're taking out of selling on eBay. Your videos are very helpful. Thank you.

[@chrismaciejewski2568]

There really shouldn't be a whole lot of anxiety if you are right for this gig. Lots of people just try ebay cause no one wants to work anymore.

[@vlogsecrets18]

In you need knives and any other custom item you can contact with me

[@BobRooney290]

i have anxiety just shopping on ebay. i needed a belkin surge protector with remote control this week. they are the only brand that makes this sort of thing. the lowest price was $72 up to $112 out of 87 hits. amazon retails it for $39.99. sellers must think everyone is a fool and will pay anything. literally everything i ever wanted to buy on ebay for the past half decade has been overpriced. a complete ripoff. and you wonder why sellers cant sell and why nobody is visiting ebay anymore.

[@fuzzy121]

Just wait. The stress will be back and ebay is the messenger.

[@terrishaw9171]

I know a woman that sells on EBay and very successful , I asked for advice and she said to google it and wouldn’t tell me. 😒I need money to pay bills I didn’t need a successful woman belittle me. Thank you for this

[@godsnotdonewithyouyet6955]

That wasn't nice of her ,I hope you out sell her !! ❤

[@terrishaw9171]

@@godsnotdonewithyouyet6955 yeah it wasn’t, thank you.

[@RepayEvilWithGood]

People really do suck these days. Fakes get all the attention and real people get ignored! I have 45 years in business and people ignore me full time!

[@bernadettehoward2561]

I don’t get hoarding advice. Share it

[@SalemNeuer]

bro they are jelaus bia77ches

[@godisgoodalways4357]

Your ability to communicate in a way that is consistent and pleasing to the ear is amazing. Thank you so much so many videos have painful performances.

[@RALLIROOTS]

Wow, thank you!

[@smshakilsikder9456]

​@@RALLIROOTSHlw what's up

[@AustinRobinson-cg7es]

Thank you for your honesty. It’s hard to find truthful answers on KZbin.

[@dymanroye2919]

And ebay offers the QR Code option for shipping so you can just have them scan the QR code at the post office and they print out the label on their label printer for you; standard size is 4x6in

[@pjjolly]

Is there an extra cost associated with having the Post Office print the label?

[@dymanroye2919]

@@pjjolly no, not with the QR code. Also, you can use the self-service machine to scan and print out the shipping label, at any location that has one. It also prints a receipt with all of your tracking numbers, in case you want that.

[@pjjolly]

@@dymanroye2919 thanks. That's awesome!

[@jonnyboy9213]

I work at the post office and I didn't even know that 😂 I'm a carrier, and we don't know anything about shipping haha

[@NewzTrendz15]

​@@pjjollyNo

[@UncleJeep63willys]

All good advice you offer Ryan. I've been doing Ebay since 1998. Started with my Hobby, Slot cars, and me buying them, which led to me wheeling and dealing in them on ebay. Then I found something being thrown out, which I knew was valuable, and resold it on Ebay for almost $800 ! That was it, I was 'Hooked' I've been a 'Picker' ever since. The more you do it, the better you get at it, and as your knowledge base grows so do the profits... Two things I'd add in. 1st. is start off with what you know. For me it was my Hobby, I knew it well, so I never over paid anything I intended to resell. 2nd. ALWAYS reach out to the buyer, just to update them with their purchase/shipping. That Personal contact helps to increase the likelihood that the buyer will leave feedback.

[@arzabael]

Both truly wise rules you added. On top of selling what you know as a way to not overpay, it’s also about the things you sell being part of your passion in life so that it’s not actually work to you and it’s something you honestly enjoy spending your time seeking and obtaining and packaging and selling etc etc etc

[@Daily_Pay_With_Success]

I didn’t even know you could reach out to the buyer… sold my first items ever this week

[@UncleJeep63willys]

@@Daily_Pay_With_Success yes, just go to your SOLD items and then you should be able to select CONTACT BUYER.

[@terryleecone9675]

Can you explain how ebay algorithms work? I've sold on ebay nearly 2 decades but in these past few years I hardly even get a view on most items, yet see others with Like items get many views and sales. What has changed? What am I missing here? Thank you

[@marlenecopeland1097]

Yes! Very good advice. I know those to be true and valuable.

[@robinm2802]

Very well done video! Highly recommend this to every new Ebay seller. One thing that I would like to clarify for newbies is that when you are pricing things out to sell, don't think you can charge higher shipping on items to get around the 12.9% Ebay fee. Ebay charges 12.9% on the whole amount charged to the buyer which includes the shipping charge AND taxes. So keep that in mind.

[@ChristyGranger-b2d]

I didn't even think of that omg I'm going to have to up the prices on my pod products

[@d-boyzeighteenhundred]

Thank you for this this was a valuable comment 💯💯💯

[@n.s.8015]

I've been reselling off and on for years, and the last 3 years i've officially taken the plunge. THANK YOU for talking about getting paid for your time. I also hope more KZbin resellers talk more about getting the real value of an item. Anyone can make $20 on an item, the real skill is knowing the value of an item and getting a good price for it - which is what really pays us for our time. It's been a bit maddening to see how many items that sell for over $300 retail, I've been seeing sold for under $40 lately. : / Thank you for the space to vent!

[@drewmonroe3747]

For over a year, I have been going back and forth with eBay, TRYING to understand their 'how to become a seller' videos. I finally gave up trying to understand their very confusing ways. Today, I tried again, but with youtube. I landed on this video and I'm so thankful!! Watching this vid was like sitting down with a friend back in the day, while learning and being taught something on how to do it properly. Just by watching this one video, I am now confident to know I can do this. Dude, you are amazing and very knowledgeable. The way you explain things are so easy to understand. I wrote down 8 pages of notes on this video. Have subscribed and so glad your channel is here. It's very rare to come across a person like you. So thankful to you!!!! Will check out your other channels. All the best!!!👍Drew from Canada.

[@d-boyzeighteenhundred]

So how is it going since six months ago?

[@gayleyb1233]

This is the most clear and concise guide I have seen on eBay , how-to, start-ups. I have been preparing and getting ready to take the plunge, then get cold feet. But you have also given me the confidence that I can do this. We used to sell at the flea market every weekend, so it's not totally foreign. It's not the same, and yes, it's a little scary, but it is so doable. ! Thank you !

[@RALLIROOTS]

You can do it!

[@aliciasing-yd2xh]

I like your videos. They don't feel rushed. Easy to understand step by step. Thank you for making these videos available.

[@RALLIROOTS]

You’re welcome!

[@bigtimepluto7408]

All your videos keep me motivated to keep going when I have bad days or weeks!!!

[@1heckofathrifter651]

This is why Ive been apart of the Ralliroots tribe at the 6 month mark of you guys starting here on youtube!! Thanks for all you do for this community and even those that pretend to hate your content! High Key they do!!! Thanks again and keep pushing content for us old heads and newbies

[@secondchancegoods2270]

Great video Ryan! Been a viewer for years. People like you Ryan, Allison & callie and other resellers have inspired me to document my reselling journey here on KZbin. 😇 God bless

[@jacquelinecraft3593]

I am just looking at the possibility of selling on eBay and I really appreciate your informative videos. You make it seem not quite so daunting. Thank you!

[@Zegulionhiln]

Hello how are you doing today if you want ebay i will create one for you huh

[@lostworldvideogames]

I was very surprised yesterday to get an email from eBay that they removed my selling limits completely. Didn’t even know that was an option 😂

[@Zegulionhiln]

Hello are you facing account suspension if yes my service is ebay reinstatement

[@logan16wol]

​@@Zegulionhiln That means this person can list as many items as they want. My limits were removed too.

[@lucyg8581]

Thank you so much for the information, I learn alot with your video.

[@EricRosado-p8i]

Brother, I just got one question to ask you if you do everything proper… and you get good reviews.. about how long does it take to have restrictions lifted…??? I know everybody’s little different… what’s close to the norm???? thank you for your time

[@kenenwankwo6110]

What can you do when you are banned from selling and buying on Ebay

[@theZer0Game]

I work for USPS. The QR code method is your best bet. Save yourself the trouble of printing your own labels. It is a quick process at the Post Office.

[@debbie2179]

Would you mind explaining further? I'm brand new Seller on Ebay- from FB. What dies scanning the code do & how does it work? Would I need this when I get to the Post Office? *I'm Old, lol- so technology isn't easy for me... tx 👍

[@coopsgrammie7212]

Thank you. I'm a school bus driver and I worry I will never be able to retire. At age 60's I am in hopes selling on ebay will make it possible.

[@LisaRent]

Thank you. It’s been almost 15 years since I sold on EBay, and I lost my old account with hundreds of sales 😢 So I’m a newby in a whole new EBay. This tutorial helps me a lot.

[@BusyBee101]

Awesome video thanks been selling for 2 years and still learning everyday and its a lot of work lol

[@lindalou7344]

This was amazing…I’m a longtime eBay seller but this was great especially for newbies. Pls your voice is so relaxing …so easy to listen to. Great video

[@melodymueller3149]

Thankyou so much for this tutorial this is so much help. I have over 250 accuquilt dies which 200 never got out of the package.I have over 50 quilts I made, sitting in a hope chest . I have over 400 Tim Holtz. Spell Binders, Simon says stamps and dies. I had crafts accessories in every room, now all in one room. That is why I'm here . I just retired, its time to clean up.

[@loyestevenson4844]

Thank you so very much for your instructional video!! You have certainly helped an old lady! My deceased son was an avid sports card collector and sold on eBay. He left me thousands of cards that I would like to start selling, but am a bit intimidated. Now I’m getting more courage! 😊 Thanks again!!

[@toddamngus5269]

You were AMAZING!! THANK YOU SO MUCH! You were not overwhelming. You kept it simple and made it easy to take notes with your divided categories. Loved your easy terminologies, exact information, helpful hints, and BEST ways to become a successful Ebay seller. Had I NOT viewed your helpful video FIRST, I would have innocently made many errors that would have sacrificed my FEEDBACK percentage to LOW or perhaps none at all. (PLUS many other errors I'd make that would take far too long to mention. 😂) 😅Again, YOU^RE BRILLIANT THANK YOU! ❤

[@RALLIROOTS]

So glad it was helpful! 😊

[@mizzburba4044]

Thank you so very much...after watching you I am going to take the EBAY plunge!!!!@

[@RALLIROOTS]

Yay!!!!

[@Jianfa88Tsai]

Max sales of watches on eBay by updating the ad photo of the watch to display the time as 8:18 am. The number 8 is auspicious to many cultures and ethnic groups. This communicate positivity to max sales, profits and charity donations.

[@mixedandknot5911]

I am sold and ready to start selling on eBay. Clear, straight forward and great advice. Than you very much.

[@ShaliniNaumov-ms1ku]

This was beyond helpful!!!! I just started selling on ebay and sold my first item. Ran straight here ! You are the best!

[@d34dinsidev]

hi! I would like to ask if do i need my very own bubble wrap and box? or it's the (ex.Fed Ex's) obligation? thank u in advance!!

[@msalrightwme2645]

@@d34dinsidev you need your own most of the time. You can use USPS flat rate boxes. This video talks about most things shipping in Step 8. He talks about where to get boxes and shipping supplies .

[@BeWriteThere]

Thank you so much for sharing this! It was exactly what I was looking for today and def one of the best "Beginners Guides" I've come across. Much appreciated. KRN

[@rosejohnson9957]

Thank you for the advice! Ive been doing this for about a month and shipping was driving me nuts. I get it now.

[@vickyjarvis7083]

Thank you for the information you have shared. I have enjoyed watching you and your wife thrifting over the last years.

[@ozarktrout]

Solid information. I've had an eBay account for 25 years and buy dozens of items each year but it's been years since selling anything. Definitely picked up some tips. Thank You.

[@AbyssTiger69]

I just signed up to the app purely because I’ve sat on a few books that have an apparently high value, some Whitby Jet, an original FF 8 game guide etc but I am so overwhelmed but this video is helping immensely Sir! Thanks!☺️

[@Mr-Si-Real-Case]

After multiple issues on eBay, I switched to Ditchit, and it's been a breeze! No more misleading descriptions or seller drama! 😌

[@58wmelon]

I'm somewhat of a beginner. I only have between 150-200 items at any given time listed. I wish you have talked a bit more about keeping track of what you have paid, mileage, packing material, etc. I do have a table and I track by date, miles driven to an estate sale, etc. I record a dollar amount for the total of items I've purchased at a thrift shop, etc. Do I need to break it down further and then put what the item sells for? It's difficult with jewelry, for example, I might buy a jewelry lot and then break it down and sell some individually and put the rest in a jewelry lot of my own that I sell on Ebay. I've been to garage sales where they have looked at the items I picked out and then just give me a total for the lot without breaking it down per item. Any detailed information on keeping track of time, mileage, money for IRS purposes would be very helpful.

[@hycinth5371]

When creating an account, would you setup as business or personal? What are the pros and cons between these account types?

[@kaylastewart9698]

I am wondering the same thing!! Did you get additional information?

[@markpagtama7954]

Hi I work for eBay, i mostly handle selling performance overviews, suspensions, restrictions things like that. Theres not much difference really if youre not selling restricted items, you'll just get an invoice for taxes and fees instead of being individually charged for them when you're a business seller vs a private one, also you have no free listings if you're registered as a business seller. One thing i always advice sellers on our site, unless youre selling restricted items, theres not much reason for you to register as a business seller, ebay will ask you to change your account type into a business account when needed.

[@MarioVe2]

Thank You, I been an eBay seller for years (Non Store) my biggest take away from this Video, is to get professional looking Thank You Cards, Thanks

[@DeeBucci]

Temu is great for shipping supplies like bubble envelopes, poly bags and I use the clear sticky envelopes to put my shipping labels in. I also have a variety of sized bubble pouches. Just putting it out there, I have saved my boss quiet a bit.

[@rosanneducharme5486]

I have been contemplating selling my art products on Ebay. First day on looking into how to proceed with Ebay You came up. Your information is so easy to understand and follow. Am so happy and feeling more positive about taking the plunge with Ebay. Thank you so much for your help in understanding how Ebay works. Subscribed to your channel now.

[@JPest-q5q]

As of April 2024 it is 500 items or $50,000 each month or whatever comes first. But I might be given special treatment because I have been using eBay off and on for 10 years

[@mylesfredson5670]

Thank you so much for taking the time to make this video. I’ve been considering selling on e bay for more than a decade now and after watching this I think I’m ready to really give it a go. I just wanted to comment on this video to let you know that you are appreciated.

[@tiffanyscavetta8097]

I made the decision to start selling on eBay probably 5 days ago officially? Lol. I was a little overwhelmed, mostly with how shipping will go. But this video has been so informative and also super comforting- you've assured what appears to be many people that we've made the right decision! I'm already a 2-3 times per week dollar tree shopper lol, they've got an awesome selection for start up stationary items!

[@tmo2798]

I thought I knew just about everything there is to know about ebay. The sell-through rate spill was a yummy one. Knowing what's for sale and how much sold is something I took into account, yet overlooked. Superb content here. Thank you.

[@tracymanners2903]

Thank you for posting this! I came here to find information that would make shipping easier and this did the trick!

[@KonaCards]

Thanks for all the great advice. Literally posted my first ever ebay items ever today! I was nervous to take the plunge. You helped me get over that. Thank you

[@jtharp9265]

Good morning, Ryan ,allie and Miss sweet Callie , Ive been with since you started , I still use your big black merch tote . Im 58 and still going after that $$$$ .I appreciate everything you teach us .... We can always learn more . Gob bless you RYAN, ALLIE & CALLIE 🙏 MRS JOSETTE MONTGOMERY COUNTY, TEXAS 🙏 ❤

[@TheWackyRigger]

Thank you so much for your time and for teaching us from your experience ! I have lots of good notes thanks to you

[@RALLIROOTS]

You are so welcome!

[@alexandrallerena158]

Thank you for simplifying the how to sell on EBay steps. 🙏🏼

[@yolandafoster7947]

Thank you for sharing this video I been do a little selling on ebay but wasn't too familiar after watching your video helped me out.

[@Cmb1986]

Besides just fun or hourly profit another benefit to spending valuable time sourcing, is creating chance and opportunity to buy personal/home use items that you would have otherwise paid full retail for!

[@RALLIROOTS]

That’s so true too! That’s basically how I grew up, getting stuff from garage sales and thrift stores :)

[@ernestgutierrezjr4149]

Thanks for your information. Very informative and very well explained for beginners like me

[@victorgaleas680]

Thank you for taking the time to share your experience and knowledge with us. Greatly appreciated

[@LakeshoreProductionsTV]

I'm starting to sell all my comic books and star wars figures I started today I need the room for a new studio ❤thank you for making this easier for me

[@CoffeandWineLovinSpoony]

Thanks so much for this basics video! My husband and I are starting our reselling biz. He works outside the home. So I've been researching(watching several other videos of resellers)..being a sponge. soaking it up and taking notes. but THIS has hit on ALL points/questions I had. I'm so excited for this chapter/adventure together! Cant wait to show him this video.

[@bobtietz3471]

Thanks for your excellent video. Its a refresher course for me, getting back and selling on Ebay.

[@Oldsoles2]

thank you for your videos. We are starting back to ebay from poshmark. Selling in retirement appreciate the beginner guide

[@BellDahl916]

eBay takes a cut from sellers, but when there’s an issue, they pretty much leave it to the buyer and seller to sort out. They tend to cut buyers a lot of slack, while sellers end up carrying most of the weight.

[@loritucker8342]

Thank you for the new information, always helpful.✅💯

[@michaelc6817]

Hi Ryan, nice video. I am looking to start selling on eBay (vs. just buying, lol), and this video is helpful. I would recommend you add this video to your eBay Beginner's guide playlist. Thanks again for posting. I am newly subscribed!

[@vmm4736]

Do you recommend staying with an Individual account or upgrade to a business account? If so, at what point would you upgrade? Or is there really a need to do so? Thanks for all your helpful tips and information!!

[@kaylastewart9698]

I am wondering the same thing!

[@sherryrodrigues6414]

Thanks for sharing this info… I used to sell years ago, but knew there were some changes to eBay. Great info!

[@chocalot2332]

THANK YOU!!! You are so kind & generous to take your time to provide this thorough instruction for us newbies! TWO Questions: 1) How do you know how much shipping to include/charge when you LIST item? 2) If you are selling used items from around your house, usually vintage/you've owned for years/depreciated, how do you know/calculate your profit on item for tax purposes? Thanks again!!!!!

[@clawJAMMER0317]

Kewl tshirt. Tesla ROCKS. Don't know if that band is still together or not, saw them about 15 yrs ago. They had a ton of rocker hits back in the day we weren't even aware of till we heard them live. Thx for taking the time to do this tutorial 👍. Rock on❗️

[@susanarrington1685]

wow great explanation of starting on ebay in 2024 though could also apply on other sites somewhat! Thanks!

[@albaveles8543]

Thank you for taking the time to make this video!

[@stephenglazer364]

The most basic and understandable recommendations! Thoroughly enjoyed.

[@mizutxko]

Selling and listing is easy, but shipping and getting rid of stress is very hard.

[@alwaysaravero5215]

someone suggested Ebay for our garage clean out. This video answered all my baseline questions, good job.

[@AngeeJR]

Thank you for the 9 steps .. very simple and concise. 👏🏻

[@Gnarly_Bard]

Thank you for the info. This helps a ton as I am just starting . Trying to supplement income while being laid off.

[@DanielPuttus]

Thank you so much for this quality advice best tutorial video out there i subbed and liked😉

[@Dejun17]

I don't know if this is true everywhere, but as long as you buy your label for USPS you can print the label there for free at the self-service areas as long as you have the QR Code.

[@cwseoh2010]

Thank you for this video, as I am a brand new seller on Ebay. This makes it a lot simpler to understand. Hopefully, more to come!

[@RALLIROOTS]

Glad it was helpful!

[@deltagrl74able]

From one Floridian to another... thank you!! My husband and I made the decision to do this, and we just started researching and came across your video. It was extremely helpful! Tons of notes! Thank you!

[@ChelleBatista]

Thank you. It’s been a few years since I’ve sold anything on Ebay. This was just the review I needed.

[@anitasmith3063]

Thank you for this great advice.... I love all the tips but need to know how/what to keep up with to prepare for tax season.. like, do you keep receipts, how do you keep up with items you buy at sales without receipts? And about selling things from home to start downsizing, how do I keep records of those items that may have been gifted to me or inherited... I have watched your channel for many years (since about 2018), and now I want to start selling too.. I'm a retired nurse so not really familiar with all the bookkeeping... Will keep watching you even more as I absorb your advice.. I love your honesty and willingness to help others.. thank you so much, Anita

[@Ruffpeaksoutfitters]

Great video man! I’m definitely following. Super helpful real information and no BS.

[@FargoFX]

Great video! What a blessing to find this at just the right time. 👍

[@DFerrante-nz6sk]

Best advice on selling I have ever seen!Simple to understand and so informative.You Rock🎉

[@lqdinfo6200]

Great info 👍! Very true about selling online, where to start and what to sell? The best way to learn is by taking action and learn as you go! We all make mistakes and learn from them hopefully! 💯 I have been selling online for 10 years and am always learning something new! Keep up the great work Ryan 👍! It's awesome to see your success over the years! Have a great week! Blessings 🙌! Joe Bee 🐝 from 🇨🇦 🍁 🇨🇦 Canada! 😊

[@AntonioMarie-xe5bs]

Wow! Free shipping supplies from USPS? Never knew that! Your video taught me. I've sold for fun, for years. Attempting a eBay store! Thanks for the info!

[@debbie2179]

Yes - just remember they'll expect you to go through USPS or you can get in trouble using an outside label, etc.

[@Uniquelyjaded]

This was absolutely fantastic information for people like myself!! I appreciate your time! Awesome info!!!! I'm now a subscriber!!! 🇨🇦

[@Iangaming4396]

I've been thinking of starting Ebay as I have a stock pile of expensive electronics that I got for super cheap at amazon liquidation stores, and yard sales

[@LykaMarieMixArtistar]

I hardly ever watch how to videos which are clear & eazy to follow. This is a good video..

[@marko511d]

Thank you for this video. I was an ebay seller many years ago and still have the account with a very good feedback rating. Now that I'm nearing retirement I'd like to get back into it as I will have the time. Thank you again for this helpful video.

[@RALLIROOTS]

Glad it was helpful!

[@zacharystuart-fry4787]

Awesome video man! It was a big help. Thank you

[@hailmichigan2]

This video is amazing, I have been hoarding Funko Pops, graphic novels and way too much, got inspired by the 30k debt guy on tik tok to lower my own and now here is the roadmap.

[@Ellevs1]

How did that guy on tiktok lowered his debt? I need it on. Thank you!

[@MinnTee]

Excellent review. I sold on ebay extensively about 10 years ago and want to get started again. Your video was a good refresher for me.

[@PhilRuybal]

Great video step by step! Great content as always man!

[@kariyas]

Thank you for the guidance. Am gonna start flipping in Canada, really appreciate the help.

[@ridgelife6062]

Thanks buddy! You always be schooln a fella..after 4 months of great steady selling and researching for 2 solid years almost exclusively watchn resellers on KZbin you are the first ( that I've watched) to explain the step by step process of Sold Comps.. Everytime I try it gives me 200000 sold..and I've never thought to filter the used..the trolls will call me foolish ( actually I'm sure they won't use the term foolish 😊) but I'm relatively new and don't care about trolls I care about learning..more specifically learning to be successful! Thanks again for everything and good luck to you and Allie..in all your endeavors!

[@RALLIROOTS]

Hey! Congrats on pushing through and learning. Nothing wrong with that at all. Good job, keep it going!

[@seanmendoza4785]

Thank you so much for your information no one wanted to help me, but I wanted to start selling small things very helpful your videos and very knowledgeable, Hopefully start selling soon wish you and your company all the best.

[@gkourtzidis]

One of the best eBay guides I've ever seen! Thanks for your help!

[@antonyba9]

Thank you so much ralliroots. I'm sitting here and trying to setup my profile. This video was super helpful.

[@nonnab9305]

Thank you for sharing your time and knowledge with me. You have been a wealth of information for this senior! Thank you again son 😊

[@CheriG870]

Thanks for keeping this simple and making me feel like I can do this.

[@desertsky505]

Wonderful presentation! This was well-organized, pertinent, and very much to the point. I really appreciate your spirit of generosity and sharing your experience to help new people.

[@debbie2179]

Very Awesome information & helpful as I am moving from Marketplace (where it's become bad) to Ebay & try Selling my stuff on this platform! Nice job- thanks

[@RALLIROOTS]

Glad you found it helpful! 😊

[@AE2001RE]

Very helpful. The shipping was my main concern and you made that simple enough. Thank you.

[@susuburleson878]

Thank you so much for your generosity in sharing your knowledge with me. It was straightforward and clear and very helpful!