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In the call center industry, having a good command of the English language is important. English is the main language being used to communicate with the clients and customers.
For non-native speakers, English is also one of the reasons that most applicants consider as a hindrance to enter the call center. There's always that fear that they may not be able to pass because they don't know how to speak in English well or they're scared of speaking the language.
In this video, I talk about my TOP THREE TIPS to help you overcome your fear of speaking the English language.
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