Restaurant Training Video

[@emerzency]

"genuine smile that you can see in her eyes" I saw her eyes looking around like when does this scene end

[@jeremylien605]

😂😂😂😂😂😂

[@RetroRPM72]

I watched it all. So now I'm qualified to work at any Country Cookin'.

[@carlaconte2057]

Bahahaha 😂😂😂

[@williamsalters156]

8:15 she was gonna scoop it with the cup 😂 I love it

[@letmebme1436]

😂😂😂

[@ashleyramirez4198]

lmfao

[@____________________________J]

Ok pop quiz hotshot : What is the ten foot rule?

[@MysticaReych]

I burst out laughing!!! "Look at her smile, a genuine smile. You can see it in her eyes!" LMAOOOOOO

[@isaiahiiv9954]

Yea it was clearly forced

[@marielybrito]

😂😂 it happens sometimes

[@smallchildp]

idk but i get bad feelings a bout a person who smiles too much 😭😭 but you need to make them feel comfortable so it’s understandable

[@l.rh7599]

Never heard of this restaurant but I believe I am now qualified to cover anyone who works there shift.

[@philaman1972]

All great tips. Not sure if this was mentioned but first and foremost, you should introduce yourself to your guest(s); for example, "Hi, my name is Jim/Mary and I'll be taking care of you today." The reasoning behind this is that you want to build a relationship between you and your guest(s). Other small things include bringing lemons when they order their sodas, putting children's drinks in styrofoam cups, and always having straws, sugar, sweeteners, and napkins on hand. Additionally, always ask your customer(s) how they want their meals to be prepared, ie. "how would you like your burger done, sir"? The goal is to create such a pleasureable experience for your guest(s) that they cannot wait to return and receive the same high level of service they've come to expect. In the end, it's your personality and the comfort you provide that will make you money above all else!

[@jeremylien605]

7:25 I felt that pain of her refilling the coffee cup, for the second time. 😂😅

[@뉴우주-z1c]

True kkk

[@krowkid26]

2:05 HELL YEAH she's got personality, and she's been threw some shit, love it, I CAN RELATE

[@jnivgs1387]

My parents always gave waiters such a small tip, least is not giving anything most is $4. Now I make sure I give at least $5-$10 tips to waiters that I see are nice. Sometimes raise the tips when I see that they had a bad day just to try and help with their day.

[@oppachubs8324]

Thankssss

[@TrangLe-dp8jf]

You're so kind. You may don't know that many international students who work as a restaurant server don't get paid. Their salary is their tips.

[@soyflor3040]

You are very kind

[@stahl1624]

That’s nice of you. But just because you CHOSE to tip that amount, it doesn’t mean everyone else should have to do the same.

[@aisayei]

Ur a nice guy.

[@TheWaitersAcademy]

Well, the video is actually very informative and teaches the right things!

[@SamDSo]

1:45 I thought they were two kids omg

[@lakieshacassady8653]

😂😂😂

[@gleidson105]

🤣🤣🤣🤣🤣🤣🤣🤣🤣

[@definitelynotafurryatall8618]

LOLLL

[@jimbroney1761]

Nope. Just an unarmed black man.

[@betterthanemril988]

Let’s be real, if I was genuine in my feelings as a server, I’d probably not have a job. I just think of this as being in the thespian club at school, I’m basically acting lol

[@justonemori]

Find a job better suited to you.

[@aniluschristelleaugustin5720]

I have liking to work in the restaurant the hospitality Staffiing solutons

[@alinajustme11]

Agh the smiling and being pleasant and cute thing is the worst part. I seriously can't smile genuinely and act happy when I don't feel like it :/

[@omarhamandi9624]

You don't have to be happy in order to smile, u can make a second nature. i was working in a construction domain then became a restaurant manager and the ceo always push me to smile and took many warnings for that, then it became a second nature even when im in the supermarket, im smiling to people there..hhhhhh

[@mrs.marlowe7189]

christina anastasia skroutz 😂😂😂😂😂😇

[@CrowClouds]

As a customer I never really pay much attention to the waiter or waitress and I always tip the same, 20%. Just move the decimal over, multiply by two. Easy. To me the tip is just part of their wage, it's not for me to short them on.

[@jeremylien605]

Just do it for money :) smile gets more money lol.

[@lt.trojan5063]

mood

[@deflatingdani]

2:05 She's at the end of her shift.

[@Kingsombra21]

LMFOAOAAOKAOAA

[@lordsomber]

"Is it still hot out there?" "Catch the game last night?"

[@timgore829]

Do you like hot fudge sundaes?

[@brookebridgland1239]

I've spilled a couple things on tables before but never has some one acted like they'd turn into a fucking mermaid if it gets on their arm like the guy in this video did.

[@h20bp]

Driving on the interstate I would see signs for Country Cookin' and always thought it was just a shitty local restaurant, but after watching this video, I now know it's a shitty chain of restaurants.

[@teiece7890]

Therefore making it even shittier

[@ibreathmusic1000]

that genuine smile tho...

[@vegeta9411]

charlotte graham you also have one

[@ibreathmusic1000]

yeah rams: legacy is coming, you look like quite a little gem yourself

[@vegeta9411]

charlotte graham lol.

[@stonecat676]

"Please end my misery"

[@burinebabar9276]

charlotte graham

[@yippiegal]

Omg I’m dying 😂 I’m so glad I clicked on this video, this is hilarious

[@spicytunaroll2437]

I've watched this like 5 times. I'm ready to work!

[@gabeashby3668]

I work near were I live at the coffee club in west Auckland this video is really giving me good feed back and learning to be a good waiter

[@josie9706]

Are companies aware of how MUCH effort all of this takes? You don’t pay your employees enough, love

[@nathaleeraymond9112]

I enjoyed this ....straight from Jamaica❤

[@douglasssenoga8268]

Its a very helpful video for us in customer service training. Well done.

[@iamkatethe3rd251]

Dude with the coffee spill was soooo extra

[@osmanchataika3115]

Some customers are real bitches that if you made a little mistake they wouldn't even take a word we I do apologize, But I must say this is more better than what we used to teach, I am definitely going to use some of this tips for students.

[@parkerfrench2996]

Christ alive I can’t stand when company bosses refer to their establishments as ‘families’

[@faustoestradas5562]

Excellent video 🎉simplicity sells more everytime we practice hospitality🎉❤

[@ktkfmedia4562]

"If you think you took a job serving meals, think again." You're serving abysmal looking, generic comfort foods.

[@Arkonu]

"comfort" is being a bit too generous.

[@philschwartz8000]

You had me at "Want to earn big tips, Take care of "OUR" guests and they will take care of you. Which means the restaurant pays you $2.35 an hour.

[@abdulrahmanzafar8956]

Exactly All that extra for paying you minimum wage that's barely liveable @8:30 how they assigning unnecessary extra work

[@iframesz]

with inflation, i highly doubt this still pays that much. they probably pay at least 6.50 or sum like that

[@nickatnights]

That salad bar had a good dose of gonorrhoea in the creamed corn

[@marcusmarquez9754]

This video was great . And informative too. I see many restaurants to cafe's to buffet outlets who do not follow these simple etiquette skills when it comes to fine or comfort dining. I have worked in hospitality for 2 years and I would rarely see these types of skills out on the floor and even worse behind the bar of where you need to serve up and fill up the drinks. No one helps you . Atleast in my experience they didn't . Glad that this training video popped up onto my feed. As I am aware of many people who would need to watch it .

[@hordom5266]

Thank you for the tips.

[@sorovsingha5554]

woo buds

[@etho98]

I'd kiss all my guests that I meet at the door... Like just goin for it...

[@daitran2688]

i'll will have interview in English tomorrow i think i'm lucky when i was watched this video it's useful for me :D I hope i can pass the interview

[@fledragunov5310]

Did you pass?

[@neilhunter5893]

Create cherished memories. From a restaurant? 😂 hmmm ok then.

[@murilkaa]

This is so dystopian omg

[@mistofoles]

I agree about appearance. I always wear a formal shirt and tie at work, although it is not mandatory to do so.

[@bscmusic9966]

Watching thise Video my Experience level is increased from present kevel ot advanced level. It is absoulately Great Video Ever I seen on YOU TUBE. Very impressed by thise video. Thank You For Uploading that kind of video Here for Free of coast.

[@LongVu-lh9el]

As a bartender this is very good video. especially the part waiter/waitress "trying to help" by go to our station, block the way, scoop the ice by glass and shout. This is not make people love you. Always offer to help first and ask what they can do, make sure they can do it properly and clean when they finnish.

[@iam_spindel]

don't smile with no reason...😂😂

[@awesomevideo3565]

God is faithful why ?

[@mrd7543]

Hi. I teach English in Vietnam. My school concentrates on speaking and listening and for higher level learners we have introduced 4 specific topics: Food and Beverage, Travel, Shopping, and Entertainment/Free Time Activities. Part of the course is for students to do their own study. We are sourcing various videos and audio links which students need to watch or listen to, and then they need to answer questions about it. After seeing your video, I was wondering if it would be possible to use various snippets from it for this self-study segment? Many thanks, Mr D

[@yogeshsingdan6976]

This video help me how to became a good waiter. As well as I can be the best waiter after watching this beautiful video.

[@marjus123456]

First you must serve at right side....and you never give the bill without cleaning the table.

[@TFrost420]

Wrong! Left to right always

[@noeldee9236]

I was told counter clockwise

[@noeldee9236]

This was located in Virginia and they recently closed due to COVID

[@grantlam9247]

Were their food is outstanding and tasty ?

[@loungebarmusic960]

friend awesome video excellent work 👍👍

[@RashidKhan-lz7py]

Wow so nice well done very impressed with this kind of service 👏👏

[@ratneshtiwari8353]

It's such an knowledgeable video

[@angiemaniaciskatingfan723]

Thanks for the info!! If I worked at any restaurant, I would be dressed properly and smile.

[@zavhart]

Are the employees are expected to remember EVERY person who comes through the door? How could the question, "Is this your first time with us?" be offensive? The suggested line, "Are you familiar with how things work here?" is awkward. Much worse than the example of what not to say.

[@marcusmarquez9754]

I think that's abit silly to be expected to remember every single person who comes through the door of you're establishment but it sure does help if you want the place you're working at to have a good reputation . Aswell as doing you're job with respect and gratitude. That you are grateful for you're guests visit . Because imagine this right if you're guest was to remember their first time at you're establishment and they come back again and are aware that you don't remember them imagine how they would feel ? Awkard !. So you should be able to atleast remember their names . Some guests actually find it rude if they had been to that same establishment before and you forgot their name . It's ridiculous yes but it does come handy and gives you're establishment extra brownie points for good customer service . Probably would even gain more tips by simple etiquette like that too .

[@CountryCarReviews]

Yes I am i know i gotta mop the floor after I eat and pay my check.

[@mangakadosmil1143]

Lol just imagine how things fuck up are you familiar how things work here lol like we kill animals and serve animals alive are you ok with that?

[@Benjamin-bj6xj]

Zavier Hartung if a customer comes to the restaurant once or twice a week, you would NEVER ask them is it’s their first time

[@DEVIL-vk3lw]

I love your program and advices 😀

[@dimaart2295]

Nice delivered video ! Thanks for the knowledge

[@johnyanthan8793]

Very encouraging please keep it up 👍

[@IRSHADAli26]

Super khana cooking 👌👌👌👌👌👌👌👌👌👌👌👌👌

[@zavhart]

No matter how "great" you are, serving at this kind of establishment will almost always mean getting fucked when it comes to the tip.

[@snowman1352]

I have officially run out of meme material.

[@VHS_Vampire1988]

7:01 Why does that customer look so pissed? Jeez lady accidents happen. Get over it.

[@TheGozalus]

All accidents are preventable.

[@elduderino6758]

@Walter White Because she is an actor.

[@kidringo1257]

Why is he getting on his knees?

[@waterbaby4729]

Lol

[@IDC45]

''You like hot fudge Sundays?''

[@icreatedanaccountforthis1852]

1:40 that wad of ones

[@alifuddin1229]

Very helpful.. thanks 👍

[@Questchaun]

The restraunts is a second home complete with that crazy aunt that won't leave.

[@stacythomas7162]

Uhmmm.....you ask and serve ladies first, and its called "prebussing" for a reason.

[@zavhart]

The "After" physical appearance of the server @2:10 didn't look any different at first...then I realized my screen was really dirty. :-D

[@champauk]

Hey Guys I like this training video its not an hour long the way they used to be in the 1980s and 90s:)

[@delishabam2589]

Thanks a lot for the lessons I benefited a lot hope it shall be helpful to me at my interview today Thanks and pray 🙏 for me

[@TJKTM-sb7oc]

Excellent video!! Very impressed^^

[@TheHmm43]

9:13 eyes on the camera

[@ryans413]

I had a waiter check back at our table like 10 times in an hour or two we were there it kinda got annoying I just wanted to eat my food in peace. Maybe cut back on how much they come back like I can always signal a waiter if I need something

[@ghostkiller_xx1298]

And all these questions will scare the shit out of me and that forced smile tho just give me my food be friendly and get your 15€ tip and leave me alone

[@aliciamack9323]

I like certain restraunts in general

[@sangdosen-short]

I watched it all services and it was very good, i appreciated for you jase

[@charlietu]

Engage guests with questions: "What do you think happens when we die?" "Which religion is your favorite?" "Was Frankenstein a real person?"

[@angelmanev2205]

holding the tray when it's heavy is a nightmare, think about it? :D

[@thefounder4132]

Reminds me with chilis standard that I was part of Great video

[@mistofoles]

@11:20 - " Hi, I'm Eddie from Oklahoma. I'd like to use my discount card, please." "Hmm, we may have a problem here, sir.."

[@Arkonu]

"We give EXTRA SPECIAL discounts to our very attractive cousins".

[@Jack2024DVL]

Thanks for this video, it really helped.

[@ronaldlogan3851]

Okay, you prepared one

[@sheldonwortham4418]

Good video! I'm liked and share 850 times :D

[@akulanagarjuna2989]

Nice bro.

[@yariescalante895]

I love your video

[@happychad1548]

Thanks for sharing this

[@krantilad6296]

Thank you so much very helpful and really appreciate it the way u made this video I find a lot of things related to b a good waitress Thank you so much

[@austinlouis9962]

I’m not serving meals ….. I’m making memories ….. what even is a country cookin

[@mariasteyn5828]

I worked as a waitress for 30 years....man when it gets xtremely busy and you have to run 🏃‍♂️ being my self and honest was the best ...genuine friendly and human is most important...robotics help but ....good video though for when you have to pick up waiters from the street especially here in SA...lol 😆

[@princessflamini3556]

Great work💪

[@rolfytonocastillo146]

It's according to what country the guest is from, Brazilian people just says (Brigado) and UK citizens and French people just tips one among thousands of them, The best tips providers are, first Cubans +American and people from Puerto Rico. There are some others but those are the principals, not to mention that as much money the people own the less they tips, those who tips most of the time are just others employees. But remember it's not mandatory to them

[@ehaitem]

-"have you tried the lasagna? it's my favorite" -"gimme that" -"alright"

[@milesf9920]

Do you like hot fudge sundays ?

[@ehaitem]

@@milesf9920 is it still hot out there?

[@sydneypitts355]

Useful.

[@atw212]

Thank you very much for your tutorial

[@manbahadurgt]

Wow very nice

[@santoshanduru2323]

They are treating very well to the customers laughing and treating them nice ly

[@yellowlantern]

The brunette waitress reminds me of Janet off The Good Place

[@Linuxdirk]

I have no idea why I’m watching this. But thanks anyways.

[@johnpierce2095]

they never wanna hear ur ideas lol and if ur part of the family how come they never invite u over for dinner

[@soloflightcraziness1984]

I want to work in your establishment sir.

[@inthekitchenwithchefdom4015]

Lovely am working in Qatar but am so have to see all of this i will like to work with you guys😂😂😂😘

[@____________________________J]

Damn you lockdowns, taking Country Cookin away

[@alevelazquez6604]

I lost my virginity at the Country Cookin’ near my home. I sometimes watch this to remember or the day I became a man

[@evrymomentbringsushere6500]

Im starting my waiterjob at ihop, and Im nervous af since im not really a social person, thos is a nightmare lol

[@xSoHappyxIMVU]

CrippledDude hows it going? Im also thinking about applying to be a server at ihop!

[@qiupingyang2464]

EvryMomentBringsUsHere How is your job now?

[@kavinvanich]

Used to think music was gonna give me temporary satisfaction

[@debendrapokharel8902]

Great place great idea