"He's right that it's a worthless watch, but not because of the Hebrew being correct or incorrect, but because it's a Hublot" - Nico probably
@kylena75332 жыл бұрын
Bought a Hublot then he's mad about not banking a gross net. The guy needs a watch purchasing advisor.
@kimfromnorthkorea2 жыл бұрын
the grey market= a bunch of idiots trying to make money off idiots
@spittinvenom98432 жыл бұрын
😂
@jamesk9321 Жыл бұрын
Read in Nico lol
@THEBIGGESTSCUMBAG Жыл бұрын
NICO IS RIGHT, HUBLOT IS ASS
@thefwenkmeister9722 жыл бұрын
The only mistake made here is the guy spending thousands of dollars on a hublot😂
@CoffeeMadeMeSay2 жыл бұрын
Hublot is like bell and Ross
@js19162 жыл бұрын
hahaha 💯
@shinymew28872 жыл бұрын
I’d rather get a hublot than a Richard Mille any day of the week. Plus I wouldn’t be out here looking like a fucking clone.
@Marcus-zg8zz2 жыл бұрын
@@shinymew2887 oops
@marekkram56082 жыл бұрын
Stick to petek philippe always!!! 💯
@edwardbabinyan2 жыл бұрын
Guys when you’re talking about deals and drop the refference numbers could you also pop up an image of the actual watch somewhere on the screen to educate the viewers? It would really help a lot. Like when Marco is talking about swapping this ref. for that ref., would be cool to see what exactly is in that deal. Love your videos!
@samhdz53472 жыл бұрын
Agree 👍
@shubuua2 жыл бұрын
Yeah what this person said
@AKhan.282 жыл бұрын
good idea
@warhammerfaction2 жыл бұрын
Plz
@peterjosephcasino23712 жыл бұрын
Agree.. too educate viewers
@paulhill48432 жыл бұрын
Fantastic video again. Explaining to a customer what they have, IS in fact what they ordered AND is correct is a nightmare.
@bkaplan002 жыл бұрын
Staged call. They pretended they have a nightmare. Buyer could verify dial font in 2 seconds. Plus Florida is a 2 consent recording state. They cannot record and use the phone call.
@glennbeadshaw7272 жыл бұрын
He bought two of them which means his intention was to flip them unless he likes to wear two at once and then he realized two years later he wasn't going to make any money so he tried to get his money back
@leemurphy15622 жыл бұрын
Yep, you're absolutely right. They are a bland, unattractive watch.
@AlexPerazaTV Жыл бұрын
or he wanted one to wear and one to hold as an investment to recoup his purchase price of both later on
@mannymm7887 Жыл бұрын
@@AlexPerazaTVThat guy was Jewish. No way he was gonna do that 💀 and it’s a hub lot so it’ll only go down in price.
@michaelarabucki41852 жыл бұрын
I am an old man with old time ideas and AM VERRRY IMPRESSED with your ethics and customer service consideration! Well Done
@tockingwatches23772 жыл бұрын
I’m glad to see that you handled this customer the way you did. Customers are not always right.
@mrwnking2 жыл бұрын
Dayumn, calm throughout the while conversation, while being talked over the whole time. Hats off to you my man.
@BourbonInhibitions2 жыл бұрын
One of my favorite Grey Market episodes to date and I've watched every one. It was nice finally seeing Marco in a sales element instead of just trying to obnoxiously show up his colleagues with how much he knows about certain watches.
@Crackity_Jones.2 жыл бұрын
I think he finally realised the watch he spent god knows how much on, has shitty resale value and wants his money back. Whatever the reason, he's a ridiculous human being.
@khdaniely2 жыл бұрын
That's exactly what I was thinking. I hate it when people do that.
@filipebeat2 жыл бұрын
X D
@beluwuga2 жыл бұрын
Bruh... if that’s what happened, it’s like you buy a food, you tasted it and after a while you think you don’t like it so much and want a refund after you finish the whole plate... after u use the watch and keep it in your possession, then wants a refund.
@TheGreatBambi2 жыл бұрын
@@beluwuga I got a friend that used to work at Publix one time this lady bought a salad from there ate 90 percent of it then came to customer and said she didn't like the salad. Publix was so decent they actually gave her a refund.
@startingtech39002 жыл бұрын
@@TheGreatBambi ben mallahs tenant lol
@drkempo2 жыл бұрын
Be careful with Whatnot alot of people getting scammed on watches, keep up the great content guys
@chaimgetter7812 жыл бұрын
He is actually right about the letters hublot really effed that up
@chaimgetter7812 жыл бұрын
No clue what rabbi you guys spoke to
@OmegaOne-i9u10 ай бұрын
Never make business with Mort Goldman
@mrglock23132 жыл бұрын
I own a business, and I must say the customer is not always right. I am an expert in my field hence the reason they come to me. I have a client like this once every couple of years. You cannot please everyone, PERIOD
@christianhopkins77512 жыл бұрын
I deal with customers like this every single day in retail.
@1physics2 жыл бұрын
That phrase doesn't mean you have to agree that they are actually right. It means you assume that as they've paid the money and you care about your reputation, it makes sense to make them feel like they are right when trying to find a resolution and more importantly trying not to tell them they are wrong.
@afokabest2 жыл бұрын
@@patrickhouse9005 the dick client already keep it dor 2 years...2 years he keep it and dont check it....he is a dick customer
@madtingfam46232 жыл бұрын
@@1physics very outdated view that needs to be left behind to be honest. If a customer is rude and shows my staff no respect I tell them to show no respect back, I have built a 8 figure e commerce business this way & have told multiple customers they are wrong, disrespectful and to shop elsewhere. My staff respect me for taking their side and not letting them tolerate abuse because ‘the customer is right’ at the end of the day just because some customers give you money they think they can talk to you like shit, however you’ve given them something of value in return. Fuck rude customers and the ones who try to get freebies for providing a good service and shoutout to the nice pleasant customers who show respect.
@mrglock23132 жыл бұрын
@@madtingfam4623 I agree, I am never rude to customers. However I give back the same as I get. Good for you not taking shit from fools 👍👍
@petereinhardt Жыл бұрын
“You need to find someone in a high position” 🤣🤣🤣
@greenlightchronicles7198 Жыл бұрын
Well you keep interrupting the client... 😂 3:36
@m3tek442 жыл бұрын
Wow!! Not all customers are right! It frustrating to hear this particular customer does NOT comprehend the situation.
@sluny12 жыл бұрын
He comprehends, just wants his way…. Or has regrets purchasing this watch
@komentatorius692 жыл бұрын
The customer is always right, in matters of taste. Thats the full thing. Good luck.
@Tekkitman19962 жыл бұрын
This was handled so well i genuinely think i would of lost it! Much love from the UK
@Weakeyedominant2 жыл бұрын
It would be more understanding if he raised the issue immediately after purchasing it, but two years later it sounds like a major case of buyers remorse when his hublot turned out to be worth a fraction of what he paid for it.
@scottmacovi75292 жыл бұрын
That cut to adrian with John Cena music... omg I was dying!!!!!!
@3mjay5772 жыл бұрын
The crew is killing it
@markredinger31502 жыл бұрын
Love the show, the letters are the 11th and the 12th letters of the hebrew alphabet, but for a clock you would typically see them expressed as in the Pride of Israel watch. The clock in Prague does not show them this way either. I would chalk it up to artistic interpretation on the part of Hublot. Your client would seem to be out of luck however having taken posession and inspected the watch and not disputed it for some time.
@gypsyalex9992 жыл бұрын
👍🏼🔮 love the damage control videos. It’s part of the business that not many discuss.
@ripper418 Жыл бұрын
This why u but from dealer and not shady second hand people online
@sstern80152 жыл бұрын
Great show though, always looking forward for your content,keep up the great work
@benjaminblakemore97042 жыл бұрын
WELL DONE ROME!!!! DONT TAKE A LOSS ON THIS BRO, ROME YOU ARE SO PATIENT AND AWESOME 👍👍💪🔥
@BrettL2502 жыл бұрын
Sorry man he’s already married. To a girl.
@dutchman9775 Жыл бұрын
3:20 it seems like he’s attempting to get out of the deal by making up something that they don’t agree with just to create an excuse.
@walroz872 жыл бұрын
My first glance into the Romanverse of watches and it all seems like one big family ! Really enjoyable content !!!
@מנחםמענדלבנין Жыл бұрын
In Hebrew, each letter has a numerical equivalent hublto mistake was that they wrote down the 11th and 12th number in the Hebrew alphabet, which is not the correct way to represent the number 11 and 12 with letters. The correct way to do that in Hebrew is with a combination of the first and 10th letter which equals 11. In Hebrew the first letter has a numerical value of 1 and the 10th letter has a numerical value of 10. The 11th number has a numerical value of 20 the 12th number has a numerical value of 30 and so on
@bigbrotherwatchesdannyboy3062 жыл бұрын
Best episode so far! Well done!
@RandalSaint2 жыл бұрын
A customer is not always right, but they are ALWAYS the customer. As a business owner, you get to figure out the lengths that you're willing to go to for your customers.
@neli5p2 жыл бұрын
Talking to the Hublot chap, i loved the way you were using the bullet for stress relief!
@avi636972 жыл бұрын
you guys are right but the dial is wrong. כ in hebrew is 20 and ל is 30. י"א is 11and י"ב is 12. hublot screwed up but on the israel 70 year watch they fixed it. because the letters כ and ל come after י in the hebrew alpabet they used those letters.
@michaelprocaccia2 жыл бұрын
Exactly!!! Thanks for clarifying this for non Hebrew speakers.
@ekimandersom44782 жыл бұрын
It is still how it was made, so not a fake
@michaelprocaccia2 жыл бұрын
@@ekimandersom4478 yeah I agree there.
@luisvigo37772 жыл бұрын
I thought the same thing
@avi636972 жыл бұрын
The truth if someday hublot become worth anything that model might be worth more because of the mistake but i highly doubt it...😅
@jesussantillan5052 жыл бұрын
Got tired of watching Anthony eat sushi 🍣 so I’m here and I’m loving it!!!!
@kimkruse45762 жыл бұрын
You did it once again LB 👍 cool episode and always a good laugh when you interact in the office
@nhojcam Жыл бұрын
"If you're not on FORBES get back to work." Love it!
@paulie5p2 жыл бұрын
I have personally dealt with these guys and ran into a problem I wont bore you with but I can tell you they are 110% THE BEST! They go ABOVE and BEYOND if there is an issue. I would do business with Raman and Company with ZERO hesitation!
@RomanSharf2 жыл бұрын
Thank you for the kind words!
@TahsimAhmed2 жыл бұрын
His first mistake was buying a Hublot
@QualityTimeWatches2 жыл бұрын
Love you guys soooo much⌚️🥰I just need loooonger episodes!!!✌️
@galhadad3412 жыл бұрын
As someone who speaks Hebrew I can confirm that hublot made a mistake with this dial, כ=20 and ל=30. Unless there is a hiding meaning behind this, it does seems like an error. Pride of Israel version is correct.
@bigshams12 жыл бұрын
11 is יא and 12 is יב.
@dannysimenauer57452 жыл бұрын
@@bigshams1 So Gal Hadad is or is not correct?
@HighSwag0072 жыл бұрын
@@dannysimenauer5745 He‘s correct
@galhadad3412 жыл бұрын
@@BobbyDazzler888 Palestine?what is that? I’m unfamiliar with the term
@youngkinghedwig2 жыл бұрын
Also a Hebrew speaker. I wonder why they did this as alphabetically in order, not in numerical order. Anyone that knows the “aleph bet” song, ,א,ב,ג,ד,ה,ו,ז,ח,ט,י ,כ,ל(a,b,c,d,e,f,g,h,i,j,k,l) is what this dial says. Can confirm it seems weird. I have a Hebrew letter watch and 11 is יא, and 12 is יב. Apparently this has to do w the Holocaust museum in Chicago which is where I live, but still don’t understand why 11 would be 20 and 12 would be 30 lol
@christianperez61532 жыл бұрын
Dude this I love this channel this shit is raw content made into a tasteful show
@dmtoozer2 жыл бұрын
The Adrain john cena bit 🤣😂😂😂
@bironcaldwell39232 жыл бұрын
Its apparent that these wealthy customers are never wrong. They go to the furthest extent to place blame on someone else.
@TheTownWatch2 жыл бұрын
Great episode! That guy with the Hublot issue definitely needs to talk with Hublot not you guys! That clip of Adrian smashing a laptop (?) was hilarious!!
@flavio_souza2 жыл бұрын
lesson of today kids: don t buy a hublot 🤣
@agronbacaj18012 жыл бұрын
Alright, this is getting real good! Thanks from Stockholm!
@major9492 жыл бұрын
This is definitely my favorite show on youtube! Really great that you guys have started showing close-ups of all the watches you are discussing.
@jasonf39632 жыл бұрын
Not a hublot fan but now I want this watch! It’s like seeing an error card in baseball pack when I was younger.
@sootherelax28022 жыл бұрын
They ain’t gonna finish that floor lol
@AXLSORAMORPHSCRIPT2 жыл бұрын
I can watch these videos all day long
@Charles-d7f Жыл бұрын
Man that Black Panther box is FIRE 🔥🔥🔥🔥🔥🔥🔥🔥🔥 WOWWWWWWW
@seandrori82202 жыл бұрын
i speak hebrew. what’s written is the ‘abc’.. the 11th & 12th letters representing the 11 and 12 are the 11th and 12th letters of the alphabet but in hebrew (as written in the bible) and numerical hebrew it is wrong. To me the dial clearly reads 20 and 30, instead of 11 and 12.. but thats the buyers fault in my pov. Way to go Hublot!
@goldcd2 жыл бұрын
And this is why you should always look at a photo of what you're buying.
@GarysMetalDetecting2 ай бұрын
Always great content here, thanks!
@ehrenkrause98612 жыл бұрын
As a business owner have come to realize that one bad customer is not going to break your business it's only one bad job you do but could break your reputation. You have waaaaay more patience than I would tolerate 🤣
@Tazandd Жыл бұрын
The dude sounds like your typical Bronx Jewish business owner
@PeteGaughenbaugh12 ай бұрын
Why didn’t this guy discover this grave error before he purchased the watch if it was so glaring?
@alcrawford41602 жыл бұрын
Wow never seen that. That customer was not willing to just find out from Hublot, wow that whole thing was crazy.
@andrewjackson80892 жыл бұрын
And he wanted a free watch for his “inconvenience” the f***g chancer!
@justjak20072 жыл бұрын
This is always a highlight to my week
@Notchilldude2 жыл бұрын
Alex I love you man but super hero’s are definitely in now , love a little brother! You don’t gotta be cool all the time😂😂
@kharna21672 жыл бұрын
That customer must be pissed cause he bought hublot 🤷🏽♂️🤣 and he always get roasted everysingle day for buying one 🤣
@mannyman41032 жыл бұрын
As Hebrew speaker, This dial is WRONG. But it's not your fault...
@ashvikcaldarone11 ай бұрын
I didn't expect my gussl watch to look so good. There is no doubt that it is worth it.
@markraymond93922 жыл бұрын
So basically he bought a hublot when people had a different view on hublot and now he realizes it’s worthless because nobody wants them
@austinsanchez67952 жыл бұрын
Love the work atmosphere!! Keep it up.
@yankykop43022 жыл бұрын
sorry to say but the 11 and 12 marker acutely say 20 / 30 he was right
@cokelexis2 жыл бұрын
I’ve always wanted Patek to do an iron man nautilus but I wouldn’t mind ap doin it either 🤣
@wolfcommander60092 жыл бұрын
My first IWC / JLC / Breguet is comming from these fellas....not now but soon still kickin the tires
@RomanSharf2 жыл бұрын
We'll be here when you're ready!
@elicohen28062 жыл бұрын
Anna may be fluent in Hebrew but she was totally wrong. Those letters DO NOT represent 11 and 12 but rather 20 and 30 as the customer says.
@ALDA2479 Жыл бұрын
AP killed it with the Black Panther not only the watch is sick the box is equally as sick
@beborosa2210 Жыл бұрын
This guy bought the wrong watch. He had buyers remorse. Then he tried to say the watch was fake.
@jamesblonde22712 жыл бұрын
That Comex was amazing, what a piece.
@horologylover18302 жыл бұрын
Nice to see Marco in his element! He is gonna kill it and has a bright future no doubt 🔥
@torchtown5991 Жыл бұрын
The comex part of the video was completely 👌 👏🏾 😊❤
@stemikger2 жыл бұрын
Anna is so beautiful! On a side note, this guy was crazy. You guys had more patience than is humanly possible.
@flamboyentpromotions34712 жыл бұрын
The funny thing with watches is that the mistake in the numbers will probably make the watch more valuable 😂
@Trojan5702 жыл бұрын
Correct!
@Jrez Жыл бұрын
Like with coins
@t0nje9 ай бұрын
it is not a mistake, its a limited edition piece where they made a "mistake", all of them are "wrong" which means none of them are wrong.
@frankielaguardia645 Жыл бұрын
We need these episodes back!!
@adriancox-thesantjordigolf36462 жыл бұрын
Great episode Try Bernie Ecclestone for the car. He may be able to swing you a deal.
@Omega080822 жыл бұрын
This dude is watching all these luxury watches rise in value while his Hublot tanks lol
@paulmcgorm47782 жыл бұрын
Great episode
@iannicholson23092 жыл бұрын
Anna deserves a pay rise salvaging that deal, great show
@hearmenow909 Жыл бұрын
She just made him realise it was his own fault.
@benjaminblakemore97042 жыл бұрын
I LOVE YOU GUYS JUST SUCH A COOL ENVIRONMENT TO WORK, HARD WORK, HONESTY AND HEAPS OF FUN ALONG THE WAY. 💪👍👌 KIND REGARDS BEN FROM NZ...
@Ibs1232 жыл бұрын
Sounds like he bought the watch and then realised Hublots are worthless and tried to get his money back
@aviz47602 жыл бұрын
20 = כ, 30 = ל. But it is correct when you go in order of the aleph bet
@ToneyDouglas232 жыл бұрын
That dude with the Hublot issue needs to realize that watch dials don’t always have perfect 1-12 lol. My wimbledon dial dj has 4 written as IIII and not IV. Does that mean I have to call Rolex and complain? No they did it to clean the dial and add symmetry.
@Snowmunkee2 жыл бұрын
That's a pretty classic watch thing though, they make the four IIII instead of IV so that it isn't just a mirror of the six at VI
@ToneyDouglas232 жыл бұрын
@@Snowmunkee Of course but all Im saying is that who is to say Hublot wasn’t trying to emulate a similar symmetry but in Hebrew? The guy’s complaint was unjustified.
@Snowmunkee2 жыл бұрын
@@ToneyDouglas23 100%, hes just trying to get out of a bad investment and/or he realized he had the wrong one
@saar17072 жыл бұрын
The Guy with the Hublot watch had a point, but it is not the LB rather it is Hublots'. They are so dumb that they didnt even understand what they did... In hebrew the 11th letter is chaf or כ 12th letter is Lamd or ל HOWEVER in what is called Gimatria - chaf is equal to 20 and Lamd to 30 so because in a watch after 10 comes 11 it should be written in the 11th spot the combination of the letters Yud (י) and Alaf (א) - יא and in the 12th spot in the Yud and Beth (ב) - יב The issue of that person that basically in teh watch the otder of the numbers (clockwise) is as followed - 1 2 3 4 5 6 7 8 9 10 20 30 and not 10 11 12 as should be in a watch Hope I made it clear :)
@richpaul68062 жыл бұрын
@@Snowmunkee not only that, it adds symmetry. 4 i's, 4 v's and 4 x's.
@debussychopin27662 жыл бұрын
All of you demanding LB to refund the guy is absolutely wrong: 1) The guy bought it 2 years ago. Return window is closed 2) This is not a watch defective or within some sort of warranty that LB has committed to 3) The numerals is what HUBLOT designed on the dial. Not LB. LB just sells the watch. 4) The customer had every chance to look over the watch and accept the the Hublot-designed watch or not buy it, from the beginning.
@jeffbrown29822 жыл бұрын
Don't know much about luxury watches, but nice Smiths t-shirt
@offduty1702 жыл бұрын
This is so good - SO good - you’ve got watches, you’ve hit back story - you got real life stories about what happens in business - you’ve got fights over Hebrew language & numbers - you’ve got thick Russian accents - and don’t forget the bowling - lol - what fun - bring on 1 million subs - dasvidaniya !!
@mytuberforyou2 жыл бұрын
Formula Atlantic, Mazda, and even Renault are at least usable. Else buy a roller and put it in your office or whatever and it will hold value.
@patrickgleason45942 жыл бұрын
As always, love the show. Keep up the wonderful work!😉👍🤙✌❤⌚⌚⌚
@RomanSharf2 жыл бұрын
Thank you! Will do!
@AmunRa20242 жыл бұрын
I think he just realized he bought a Hublot ! Felt ashamed and wanted his Money back.💁♂️
@frankielaguardia6452 жыл бұрын
Just by the opening videos it’s gonna be a good one
@2pini182 жыл бұрын
The customer is absolutely right that a כ is 20 and a ל is 30, but if he cared about that, he shouldn't have bought the watch and definitely shouldn't complain two years later to the company that didn't even make it.
@2pini182 жыл бұрын
@@BobbyDazzler888 what's Palestine?
@alajibril2 жыл бұрын
@@BobbyDazzler888 grow up
@obcane30722 жыл бұрын
Is it possible that he saw a catalog with the "correct " numbers and then Hublot changed the characters (seems that is what happened)? If that is correct then he had a point and the seller should reach out to Hublot to see what could be done as he has more sway with Hublot than a customer would. They may have an old version in stock that can be traded out. Or work out a deal to change the characters (at a charge, no charge, whatever). But everyone runs their business as they see fit.
@michaelf.2449 Жыл бұрын
@@obcane3072 nope it's literally every version and picture of this watch has the exact same dail and lettering the dude just didn't understand what he was buying and wants the seller who isn't responsible for it to take responsibility for it
@TooChewiee Жыл бұрын
@@obcane3072 Not what happened. There are a few Hublot references that use Hebrew lettering, and they differ in how they represent 11 and 12. This is because in Hebrew, the letters are also numbers. Firstly, take a look at references '511.NX.7170.LR.LEC17', and '511.NX.7170.LR.ISL18'. One watch features כ and ל as 11 and 12 respectively, which is because they are the 11th and 12th letters in the Hebrew alphabet, in sequential order, which is what the customer received. There really isn't an English equivalent, as our letters don't represent numbers, but imagine a watch where instead of '1, 2 ,3', had 'A, B, C'. It's not as odd as the English example, but I guess Hublot tried going with the כ and ל at one point simply because the way 11 and 12 are actually numerically represented use two letters, effectively '10 and 1' and '10 and 2', and they perhaps thought it looked cluttered, whereas in other references they did use 'יא' and 'יב', which is how you would write '11' and '12'. Either way, I can understand the buyer's position somewhat for what is an easy mistake, but he's being completely unreasonable and unrealistic coming two years later to complain about his own mistake in buying the incorrect reference.
@veganbutcherhackepeter2 жыл бұрын
I think his real reason for trying to return the watch is that someone explained to him what a Hublot actually is and that he payed many thousands of dollars on a wrist turd.
@kingmezs232 жыл бұрын
Nah dog, i did hebrew school as a child from the conservative jews and know for a fact Hublot fucked that up. A good watch seller would know that and not buy it to resell in the first place. This is as much on the seller as the buyer
@TwinkieCakey2 жыл бұрын
28:44 Goddamn, Adrian, my man, what happened there? Holy shit
@romanglick2 жыл бұрын
Excellent as usual. Thanks guys!!
@TheRacerRich2 жыл бұрын
Bro doesn't realize if this is a MISTAKE on the dial and Hublot still says yeah it's ours, he's sitting on a huge profit.
@mehbkz2 жыл бұрын
Greetings, loving the show 🥰
@JayandSarah2 жыл бұрын
The customer isn't always right, and they need to be told that.
@panydavid2 жыл бұрын
The customer is frustrated because it took too long to have his transaction approved. Well, sounds like a life-threatening issue to me! Can't really think of a worse situation to be honest.
@ryanjofre Жыл бұрын
😂, He didn’t check his junk folder/s.
@hearmenow909 Жыл бұрын
Self-inflicted wound.
@אברהםקפלן-צ8ב2 жыл бұрын
As a guy who lived in Israel his entire and speak Hebrew, the 11 and 12 are not correct! Of course this is Hublot problem and not yours.. but he has a point. Which for me says another bad thing about Hublot..
@brandonrottman95332 жыл бұрын
agreed, it would be יא and יב right?
@crabsticks11262 жыл бұрын
@@brandonrottman9533 yes 100%
@dannysimenauer57452 жыл бұрын
When did Adrian smash up his office like a rock star? Is he related to basketball coach Bobby Knight?