Run your ops team like a pro with this playbook with James Underhill

You're listening to episode #201 of Reveal: the Revenue Intelligence Podcast.
Just like everything else, sales is constantly evolving. If we want to continue to grow, we need to know what the hell ops should actually be doing.
James Underhill, the Senior Director of Sales Operations and Strategy at MongoDB, has cracked the code - sharing his secrets to sales team effectiveness.
In this episode, James shares valuable insights and experiences throughout his career, shedding light on the evolving nature of sales roles and the misconceptions surrounding technical knowledge. We learn that sales is about identifying business pains and providing technical solutions, rather than solely solving technical problems. James also emphasizes the qualities that make successful sales representatives, such as perseverance, skill in identifying business pains, and the ability to ask uncomfortable questions.
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Reveal is for revenue leaders who want to reach their fullest potential.
Every week we interview sales practitioners, leaders, and experts to explore how they use revenue intelligence - a new way of operating based on data instead of opinions - to win their market.
You’ll hear candid stories of success (and failure), how to win with a data-first mentality, plus you’ll take home a micro action you can use today.
Want to explore Revenue Intelligence? It starts here: www.gong.io/re...
Connect with Danny Wasserman: / dannybwasserman