Samsung Refrigerator Not Cooling in Fresh Food Cabinet - How to Fix with a Second Heater

It seems like that, eventually, your Samsung Refrigerator won't cool in the upper cabinet, or the Samsung refrigerator starts leaking water inside the cabinet. Or you'll even experience the dreaded Samsung refrigerator fan noise problem. All of these issues (and maybe another one or two) are all due to one problem: Your refrigerator has ice and frost build-up behind the upper evaporator panel.
I made one video dealing with this problem, but the heater installation used a different type of splicing type that works great, but is a bit more difficult to work with (in my opinion!). This installation is quicker and easier.
Buy the drain tube and sealant kit kit online: bens-appliances.com/collectio...
Video Timeline:
Intro & How to Remove the Samsung Refrigerator Shelves: 00:00
How to Remove the Samsung Fresh Food Evaporator Panel: 00:48
What a Clean / Good Evaporator Panel Looks Like: 01:55
The Problem with the Samsung Refrigerant Line: 02:08
How to Fix the Problem / Installation Guide: 02:35
How to Force Defrost a Samsung Refrigerator: 06:20
Ending the Samsung Refrigerator Forced Defrost Mode: 07:55
Other Things to Help if Refrigerator Won't Cool / Water Buildup: 08:32
Previous video on the Samsung Icing/Leaking problem (includes full drain kit installation procedure): • Samsung Refrigerator I...
Video on flushing a clogged drain line: • GE Refrigerator Leakin...
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Tools I use in all videos can be found at my Amazon Idea Page: www.amazon.com/shop/bensappli...
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[@bensappliancesandjunk]

If you'd like to support my channel and buy the kit, you can buy the complete kit online: bens-appliances.com/collections/all/products/refrigerator-secondary-heater-kit I'm working to add even more products to the kit to help more and more of the possible issues w/ the refrigerator cabinet freezing up.

[@koolrealty]

Didn’t receive tracking number from ups. Can not send email thru contact page. Please check your system

[@bensappliancesandjunk]

@@koolrealty what was order number? I'll get back with you as soon as I can. Did the contact form not work for you?

[@koolrealty]

@@bensappliancesandjunk I didn’t receive an email back so I don’t know order number. I saw my credit card had been charged on 9/7 though. Contact page doesn’t let me send any email to you.

[@bensappliancesandjunk]

@@koolrealty I'm sorry, but that gives me no information to go off of in terms of helping you. What was the name the order was placed?

[@bensappliancesandjunk]

Also, I just checked the E-mail form, its goofed up for me as well. I haven't had that happen and I'm trying to resolve that ASAP.

[@Channel-gz9hm]

You'd think at this point a major manufacturer couldn't F up designing a refrigerator but apparently they can if they put their minds to it.

[@midow162]

Writing this 2.5 weeks post-fix using Ben's kit from this excellent video. We had the giant ice ball on the fan, ice coming out of the holes in the panel, and very little cooling in the fridge. Previously tried just replacing the drain clip as some videos suggest, but that didn't work. After this fix, there is no new ice in the fridge that I can see and it is noticeably cooler now. Very happy with how well this seems to have worked (though I'm almost afraid to jinx it by writing this!). Thanks, Ben, for your detailed video and putting together this repair kit.

[@sandragraham5779]

I have spent more time than I wish to calculate on researching fixes, taking apart and defrosting and more, all for the problem of the icing up on this Samsung fridge. Love the style of my fridge but hated this aspect which started about 4 years after purchasing - its now 7 years old. Had hit the wall and told my husband, no more! I will try one more thing and then it’s gone. Thankfully, the “one more thing” was Ben’s secondary heater unit. I ordered it and installed (so thankful for the great video that walks you through installation step by step) and have waited a few weeks to report. SUCCESS so far!!! I’m delighted with the ingenuity of Ben - seeing a recurring problem and then creating a fix, I’m delighted with how easy it was to purchase and how quickly Ben responded to questions, and I’m delighted that it was easy to install. Thank you Ben! You’re amazing. I am from Canada and did end up having to pay duty charges through UPS which was substantial. I found it odd since I’ve received tons of things from the US before with no duty incurred, but figured it was worth it. It was! Would not hesitate to purchase again from Ben.

[@mkec2407]

I can vouch for the kit. Thank you for the video and the supplies! Install was a breeze! Keeping my fingers crossed that I never have to open up the back of the fridge again!

[@kristens1128]

Ordered the heater kit and the drain kit, installed both, and it has worked wonderfully! Now fridge is running at the correct temperature. So glad I didn't have to pay for a service call or even worse replacement fridge! Ben got right back to me with questions too!

[@JohnWilliams-qx1vk]

I just finished installing this kit, the heater is working perfectly, installation was not too difficult, and delivery was very fast, 5 STARS.Well worth the investment. Now I have to figure out how to repair my SAMSUNG dishwasher and microwave.

[@bensappliancesandjunk]

I don't have any kits for those sadly.

[@meylinolmedo7184]

I want to say a huge thank you. I ordered your kit and I already installed it was really easy. And now my fridge is working. Again thank you so much 😊

[@ralvis22]

This video is gold! I wish I had this video about 13 months after I purchased my Samsung fridge which crapped out just after the manufacturer's 12 month warranty expired.

[@bobpeticolas121]

Thanks Ben. I ordered the auxiliary heater several months ago, and it seems to have fixed the issue. This is huge deal. We were at the point, that if this didn't work, we would have had to replace the six-year-old refrigerator.

[@RunninUpThatHillh]

Mine is 4. Ridiculous! What size kit did you know to buy? I don't understand the two lengths.

[@curcuru11]

im there right now! Mine is freezing every 2 weeks !!!

[@CodyCooper-sl9rv]

​@@curcuru11so mine only gets to 45°..sometimes goes to 47 and 48...I took bottom back off and saw the fan running..reset the fridge and everything..went to bed and woke up and it was at 45 still

[@aprilmeuth]

We had this same model in temperature controlled storage for about 9mos. Finally moved it into our new house and I've noticed it's not as cold as I remembered. So quick research has concluded this is a common issue. 🙄 Thank you!

[@TheKelvala]

You sir are a genius! I was ready to throw this thing into the middle of my street! When I get some time off, I am going to do this. Thank you for this through video and your kit.

[@thatdude610]

Thanks for the vid Ben! After trying so many KZbin fixes with no luck. KZbin recommended me this video, not sure why this video isn't at the top of the list when searching for Samsung fridge fixes. I just purchased the kit and the sensor today, I also paid for expedited shipping. I will report back in two months to inform everyone of my experience. I normally have to defrost the fan every three weeks. Fingers crossed.

[@Tomezilla514]

I watched your other video and it did seem a bit complicated but I intend to order this kit and give it a try. I know Samsung techs probably don't offer a permanent fix for this issue like you have and it's worth spending a little money on this fix rather than $1700 on a new fridge. I appreciate you helping us poor folks who have been saddled with these fridges! Edit: I bought Ben's kit and installed the foil backing to the drip pan and behind the evaporator coils as well as the second heater. It's only been a month, but my fridge is cooling as it should (and I hear not ice contacting the fan blades) and the ice maker is also not melting/freezing anymore as a result of that warmer air entering the ice maker. This is a solution to multiple interconnected problems with this fridge and hopefully is a permanent fix. I like this fridge a lot, but I like it a lot better when it works as intended.

[@4evernamaste]

Dear Ben thank you for sharing your knowledge, I was about to bring a technician to fix the problem (5 yr old refrigerator) They charge $200 for diagnostic (to find out the problem) + $150 hour labor. + parts!!!! I was already looking to buy another refrigerator 😞 Your video was very helpful and easy. I have followed your instructions step by step. I have used a hair dryer to melt the block of ice behind the panel (took about 2 hrs +) The heater kit came in 4 days after I have ordered. I installed last night...This morning the fridge and freezer is running at the correct temperature.🤞👍. Again, thank you so much 😊

[@waltervashey1979]

Thanks Ben! Was a pain in the arse taking the panel off. There was so much ice behind it, it was frozen in spots to the coil. I set my heat gun on a pot set on 350° with the doors partially closed. It still took me hours to melt the ice. I didn't want to have to replace the panel. It's been 8 hours and looks good so far. Temp is holding at 40°. Been a week ish and all is well. You saved me hundreds! Wish I could buy you a beer.

[@bensappliancesandjunk]

Great!

[@FBAchiraqian]

Ok.... Just used the hair dryer for the second time like 10 minutes ago since owning this fridge. I will be buying this kit for the third time. In any event, thanks for the time it took to produce this video.

[@JaegerNate]

If you own this type of refrigerator like I do, buy this man’s fix it kit and install it according to the instructions in this video. A brilliant solution!!! #Samsung #BenIsTheBest

[@carmac1652]

Appliencs repair kzbin.info/www/bejne/Y5TbY6Gde5p1pKc

[@melanie3boys]

We ordered the kit, and install was easy while following this video. It's been three days, and no extra ice has formed. This is a great fix while we wait for our replacement fridge to get in stock. Shipping was super fast, and this definitely saved us the price of a service call. Thank you!

[@elvisawa947]

Can you provide the link where you ordered the kit? Thank you

[@anthonymartinez3128]

Where can I order this cable?

[@RunninUpThatHillh]

In the description.

[@RunninUpThatHillh]

He said in the video the link is in the description. I ordered it. He shipped within 24 hours. I had it in just two days.

[@timiseminger560]

After using just a hair dryer several times over the years to improve cooling performance...always having to repeat the effort...I was very happy to come across Ben's very thoughtful, innovative approach. I bought the kit and installed this morning. Installation was just as he prescribed. Fingers crossed on results over the coming months. Like many others, I was thinking about 100's of dollars to fix or, frankly, replace the refrigerator for about $2000. Thanks, Ben!

[@bruhbry831]

So far good?

[@hacatan24]

Thank you for video.. I seen people saying how bad it is and Samsung won't do anything about it . But you know this video is best solution than waiting for them to come and fix it

[@jimbordwine6172]

Just installed my kit today. Pretty easy. I used a food thermometer to check that the heater was working. Put fridge in forced defrost (RF261 by Holding Power Freeze and Fridge Button 8 seconds, then 4 button presses to FD, to reset just unplug fridge). I put a food thermometer between the new heater and metal tubing, went to forced defrost and watched my thermometer rise in temperature after about 45 seconds. Good sanity check to ensure install was good. Thanks Ben!

[@azizakkar5815]

What is the number part for the kit plz.and where can i get it.thx

[@lachuchis000]

Ordered the kit yesterday!! Can't wait to have this installed on my fridge, because paying a technician is hella money this days!!🙏

[@markbaker5449]

What’s the name of the link for the kit ? didn’t see it 👍🏼

[@Mikethornton-pl4vv]

Hello Ben, I received your kit Friday installed it this weekend and man I thought I was going to have to buy a new refrigerator, but due to your video it is now working like a new one! Thanks for the video and you expertise

[@bensappliancesandjunk]

Nice! I am glad its working!

[@tylerfreamon9924]

I did exactly what this video said and my fridge has been working ever since. Seriously the best video on youtube 👏

[@aaronanaya312]

How long ago did you install this kit?

[@tylerfreamon9924]

@@aaronanaya312 my comment was 7 months ago....so I would say maybe 9 months ago or so

[@curcuru11]

Mine is freezing the fan every 2 weeks now, just bought the heater kit and a new sensor.. thank you for this product!

[@fredjones3135]

I like the Gunrunner lot from her we're going to plan this party this man this man really knows what he's doing shame I don't have a video of her how big of a smile on you Sonic

[@joebryant5793]

Just ordered your kit. The ice build up on mine behind that panel covered about 1/3 of the upper portion.

[@resurgensix]

Ben I gotta tell ya, you are doing a great job! you are such a good teacher!

[@bensappliancesandjunk]

I appreciate that!

[@carmac1652]

Hi appliencs repair and Flip kzbin.info/www/bejne/Y5TbY6Gde5p1pKc

[@aliciaandrews2650]

Just installed mine. Didn't have a slicer so carefully used scissors and a sharp paring knife to cut the rubber off. My fridge has different buttons but it's the same placement. This video made it so easy. I got it done in about 10 to 15 mins even with a crying baby lol

[@JuanSuasto]

Installed the full kit today and now the drinks are nice and cold. Thank you for walking me through all the steps and now to finally not having to worry about the fridge again. Update: Week later and the fridge continues to be really cool and no strange noise anymore.

[@buscojosenjuarezdenuevoleo9669]

Hi where do you got the kit from?

[@RunninUpThatHillh]

Kit link in description.

[@boxersrockytysonlunadiesel5786]

thank you for the video I just ordered the kit after taking my refrigerator apart as shown in video used a hair dryer to get rid of the ice fridge is running ok now but will install the kit when it arrives thank you

[@adambursell1111]

Full kit installed a couple months ago and so far no more problems! Thanks!

[@bensappliancesandjunk]

Awesome!

[@elvisawa947]

Can you provide the link where you ordered the kit? Thank you

[@bensappliancesandjunk]

@@elvisawa947 bens-appliances.com/collections/all/products/refrigerator-secondary-heater-kit

[@marbe4280]

Hi Ben, thank you very much for creating such a useful video, you have no idea how much help you offer, particularly to people who do not have the financial means to pay for a repair technician. My refrigerator is presenting the problem you mention, apart from that the part that makes the ice has also frozen, and the back of the refrigerator is always wet; Do you think that if I do what you explain in your video it will help with the 3 problems that my refrigerator has?

[@vioreltorj]

Thank you for very good explanation, you are good.God bless you

[@redskinsfan3197]

Dude.. You rock!!!! Thanks for the great INFO!!!!!!!!

[@jimmydang1602]

Thanks very much for your video. I followed your steps for fixing the same problem on my refrigerator. It works. :-)

[@glennda5id]

Bought a kit! Thanks for putting this together. I bought the 24" kit because it seems like the more heat the better. Is there a situation where you recommend one over the other? Also, in your previous video, you recommended an off the shelf (sunco) silicone heater and it sounds like the one you sell now is custom made and a better option. It might be helpful to clarify that as its confusing when watching both videos. Can't wait to install my kit!

[@WildMan2112]

This worked great. Thank you!

[@yikeda55]

Hi Ben, thank you so much for generously sharing your expertise. Do you think I can use this on Samsung RB215LASH/XAA as the main defroster instead of replacing the whole evaporator coil/heater? My whole evaporator coil gets iced up in about a week after complete defrost which I am doing every week manually. The thermistor and defrost fuse are both checked fine on multimeter, but when I run forced defrost, I could not feel the coil getting warm at all. I was worried that replacing the whole coil/heater would be too expensive and too hard to do myself, so this seemed like a heaven-sent.

[@joshchism6928]

Finally, someone with a REAL solution. Being an engineer myself, I was tired of the drain pan solutions that weren't working and appreciate your ingenuity. Plain and simple, you are a genious. Kit ordered. Update: Kit recieved. Installed, everything worked as expected (BUT). Evap coil was cooling (infrared gun = 25F). Grey cord was heating with rd on @ 90+ before I turned it off). Put everything back together slept like a baby. Next morning, top cabinet is at 50F (uh oh). Pulled everything back apart. Figured out that the grey cord or one of the little zip tie ends?) was keeping the fan from turning at all. Shifted the grey cord and zip ties a little bit, put together and we're back at 35F within 2 hours. In case anyone runs into this, make sure the fan can turn freely when u put it back together (it's very difficult to confirm Given there's no way to tell.. besides the cabinet not able to fully cool).

[@jmdenison]

Hey I think I have that problem. After taking apart my refrigerator once a month about 10 times it's refreshing to see this video and I'm an engineer too. But I think my fans not turning and I'm going to have to take it apart one more time to make sure the fan is turning. Ugh! I'm going to go order the repair kit and maybe I'll wait for that to come

[@gator2k83]

@@jmdenison tape a small plastic streamer above one of the vents that blows air into the fridge at the top. Start a video recording on your phone with the flash on. Place phone face down in the fridge so it can see the streamer. Close fridge wait 30 sec open fridge review video. Saves from having to try and trick the door sensors. Fan blowing will raise the streamer. Fan does not blow with door open.

[@jmdenison]

@@gator2k83 okay. but problem is fan freezes.

[@gator2k83]

@@jmdenison Just responding where you said you were not sure, was just stating an easy way without having to use magnets or take it back apart to tell if it’s spinning.

[@jmdenison]

once it stop spinning, then you have to take it apart and a thermometer is much easier. but by then it's too late. you can force these computerized refrigerators thru a defrost cycle and I was thinking of doing that several times once per week to prevent the icing up of the fan instead.

[@user-fe3hs6oc3n]

Thank you very much for the help

[@colinratner5504]

Your the man. This hunk of junk refrigerator has been doing this so many times. Is this solution a long term fix? Want to know before messing with the electrical in the unit.

[@michaelc565]

I finished the installation tonight. I'm very hopeful this is the last time I have to defrost this darn fridge.

[@SAULSAAVEDRA]

Well explain, I hope this will work for my problem, I will let you know, thanks for the video.

[@rajandhaka1]

Did it work?

[@SAULSAAVEDRA]

@@rajandhaka1 To be honest I haven't had the time to do it, but I will let you know, thanks.

[@Iliajose]

Thank you so much.

[@willburke07]

FYI -- the link for the kit is above -- just click on SHOW MORE. I installed the kit this weekend on a Fridge very similar to what was in the video. Referenced the earlier video -- Samsung Icing/Leaking problem -- to do the procedure and just saw this one. Simpler and easier if you are only doing the secondary heater. In my case I needed to also do the Samsung drain heater as well so bought that kit. Here are some tips based on my experience: 1. Drawers/Shelves out -- some are a big pain, worth to research videos just on that. The side with the ice maker is difficult as each shelf seems to have a different method for pulling it out. 2. Removing the shelf above the water filter. Need to get a small flat blade screwdriver INTO the LEFT side tab (the plastic tab you can see on the shelf itself does nothing) and push in, this releases the shelf from the water filter housing. Take your time as you do not want to break any plastic. 3. Program Mode -- Took a couple tries to get it to work. Not sure why -- fingers not in the exact place or pushing at the exact time? You know it works if you hear the BEEP and then when you push only on the LIGHT button (middle button on right side) the codes show up. If you get the standard screen of the temperatures, you need to try again. 4. rd or fd mode -- in this mode, the fridge with BEEP non stop for about 30 minutes. I had so much ice I had to redo this mode 4 times so I could remove the panel. I had ice coming out of the vent slots and when I finally got the panel open (being very gentle to not force it!) the ball of ice was more like a WALL of ice -- 4x the size! Wow! I was too impatient to just let the fridge defrost on its own. Carefully removed all the ice and cleaned the fridge before installing the two kits. 5.Watch this and the other video at least 2x before doing the job and then keep it running when you are actually doing the job, take notes. I also did the same thing with the Posi-connectors! If I had only seen this video sooner. 6. Secondary heater wire -- mine was not as long as in this video, but it was sufficient to go over all the copper line. You want to go over all the lines. 7. Temperature Probe (yellow wire on right with White end) -- I did not replace, but as suggested moved it further to the right. Will see if there is an issue down the road and if I needed to secure it more. 8. Test your work -- after the install, I let the fridge get cold -- just a few minutes is enough and then went into rd mode. Use a temperature gauge of any style to check, not your fingers! 9. Put everything back in the reverse order. After the install, I started up the fridge and in just an hour or two it was running perfectly! It has been only 24 hours, and no issues so far. Thank you Ben for the videos and the kit.

[@yonnou7846]

Thanks for sharing....

[@dn1969]

Thanks for the video. Why is your fan not running?

[@JeffWall-ei8zs]

Thank you very much Ben for putting this out there. It fixed my refrigerator 100%. It was the most informative video that I had found those posi tap connectors worked. They weren't as easy as some videos made them look but they worked and I also put a new fan in. So once again thank you 😁 PHILADELPHIA EAGLES🏈 & PHILLIES ⚾#1

[@desertyote1275]

Hey Ben, bought the whole kit with all components and worked awesome for about a year. Out of no where had the whole thing ice up again. Have you had any issues with the heater stop working? I did find when I went to defrost it the drain was clogged so would that also possibly be the cause of the issue? I cleared the clog and got all the ice out and am seeing if it is going to work and want to make sure doesn’t happen again

[@moejo9826]

Thank you so much for this video. I Installed the kit yesterday and freezer seems fine but refrigerator won't get cooler than 70 degrees. What is wrong?

[@ashrafdahap8068]

Greetings from Egypt

[@rajarehman9392]

Appreciate the video knowledge. My question here is it possible that its not the heater but could be a thermostat malfunctioning?.I am going through this issue with my Samsung. Plz advise.

[@MrHappyfly]

Ben, Can you put the link to get the kit please

[@vanidoso60]

Hi Ben a really good video please can you tell where I can buy the second thermo wire please and connectors I can found the link you said to get them ...thanks for great class.

[@ericrdye]

Hi Ben, Great video and I am going to buy your kit. I just have 1 question first. How can I force the defrost mode on the models with the non-digital display. I have the kind where the temp adjustments are at the top of the unit when the doors are open. I want to test my heating element first and make sure that working before I install the secondary heater. Thanks, Eric

[@bensappliancesandjunk]

They may vary, but I am fairly certain its the first button (furthest left) and middle on the right side - its the same alignment as on the ones w/ the front-interface, basically. And once you get into forced mode, you cycle through the options EXACTLY like the one shown until you get to the RD mode.

[@orangutan4696]

Hi Ben, can I simply insulate those exposed copper tubings?

[@maxie1057]

Thank you so much for the Video ordered the kit today and I am sure install won't be a problem. Just wondering about fan behind panel I never see it come on and was wondering how to test it? Are replacement fans available if I need one?

[@bensappliancesandjunk]

I do stock all the various fans. The fan will NOT come on when you're visually inspecting it. This is because its operation is tied to the doors of the refrigerator being open or closed (it doesn't want to push cold air outside the refrigerator, basically). Here's a video on how to bypass: kzbin.info/www/bejne/j3SsmHmCacilhKc&ab_channel=BensAppliancesandJunk

[@samsungfridge20g]

Literal life saver

[@JesusHernandez-ze3lk]

Great video... will this kit work with a Samsung RS263TDBP ?

[@sjn7220]

Thanks, Ben. I've tried everything else to fix this to no avail. I'm definitely going to give this a try. 👍

[@sjn7220]

Update: installation was easy (after all I've had the back panel off many times before to defrost it). It's been about a month and the refrigerator is running cold, there is no fan noise (from when it used to hit the built up ice) and no ice/frost is coming out of the vents as it normally would after only a few days. I still sometimes get water under the crisper drawers but I can live with that and just wipe it up. I've had the back cover off so many times that maybe I damaged it and that's causing some water to miss the drain during defrost. So far, I consider this a great success. 👍 Oh, I should also add it is worth buying the defrost sensor too. The resistance on the one in my fridge was way out of spec (100k ohms) whereas the new one was right where it is supposed to be (5k ohms).

[@buscojosenjuarezdenuevoleo9669]

@@sjn7220 where is this sensor located at? Thank you

[@sjn7220]

@@buscojosenjuarezdenuevoleo9669 Upper right, connected to the yellow wire in this video.

[@buscojosenjuarezdenuevoleo9669]

@@sjn7220 thank you very, much

[@DholToronto]

Excellent video and mod to the fridge. A quick question, my freezer isn't freezing the items but the upper compartment is fine. I checked the condenser coil in the freezer and its not frosted and there isn't any ice buildup. What could be the issue?correct me if I am wrong, but I didn't think it was the compressor, relay or any gas leakage because if this were the case, the top compartment wouldn't be working. A little help from you regarding this issue shall be appreciated. Thanks!! :)

[@bensappliancesandjunk]

The Samsung refrigerator has a 3-way switching valve to run the compressor to each cabinet independently with the same refrigerant. If there's an issue with the compressor, refrigerant level, or the condenser coils are really dirty behind the unit, it can result in an inefficient transmission of the heat exchange. This inefficiency could cause the unit not to freeze in the freezer (those coils get -20*F) while the refrigerator cabinet coils could still get 25-30*F which may be sufficient to cool the top fine, still. No frost buildup in freezer on evap coils is alarming. There should be SOME frost on them as it gets cold and freezes moisture onto the coils. I'd again, check the things I mentioned such as impacted dirt, condenser fan, ect.

[@user-zx5gk7kk5s]

First I want to say nice video. Well done. Just want to know will this fix work for my problem. I had the same problem with the leaking water for about two-three years. But, within the last two weeks, I noticed that my fridge and freezer were hot and my food was defrosting. I read stories of people having problems with the Samsung fridge. Any suggestions on how to fix this problem. Samsung French Door Fridge and freezer is about 11 years old. But still looks new. Any suggestions. Thanks

[@sajirodrigues1243]

Hi Ben. Just wanted to check whether it will be available in 220V instead of 120V. The model number I’m looking is Samsung SRF653CDLS,240v,50Hz

[@Straigo]

Hey Ben. I really appreciate the help here. Great video. Question. The fan that is in the panel that covers the evaporator coil, should this fan turn on right away once power is restored and the cooling starts? After fixing the freezing/drain issue, I tested it out for about 30 minutes and the fan didn’t come on once. I wonder if due to the ice build up, the fan motor has gone bad. Any way to test to see if this is the case? If it is bad, do you have a recommendation to a motor to replace it? Thank you.

[@bensappliancesandjunk]

The fan requires the doors on the fridge to be closed in order for it to activate. If you have the doors open trying to visually see it run, it never will. Trick the doors by using magnets over the top reed switches. Lights should turn off in fridge, and fan will turn back on. If the fan goes bad, just find your model's # and use my Appliance Parts Pros link in description to get the replacement OEM fan w/ warranty.

[@mtadams2009]

@@bensappliancesandjunk Thanks I did not know this and thought my fan was defective too. Again thanks so much, great video.

[@josecanyousee56]

@@bensappliancesandjunk Hey Ben where is the secondary heater listed in the comments?

[@bensappliancesandjunk]

@@josecanyousee56 bens-appliances.com/collections/all/products/refrigerator-secondary-heater-kit

[@randyfaber5461]

Could you please provide the link to purchase the custom heater?

[@OliveServis]

good sharing friend. Greetings from Indonesia.🙏

[@dirtmoin5211]

hello ben, can this heater be used on other brands?

[@saltlife_7916]

I thought this is something I can do by myself but it’s too complicated I need a handy man for this 😳😂

[@juanrosado151]

Hi, would this kit work for Samsung fridge model rf31fmesbsr?

[@adipop]

After watching your video I fix my refrigerator was pack with ice behind panel fan and everything behind was packed with ice

[@bensappliancesandjunk]

Nice!

[@adipop]

@@bensappliancesandjunk Thanks ! Your video was very helpful!

[@psfgtech]

How did you remove that crisper panel that's on top and seems to be connected to back of frig

[@justinepamplona9547]

Hey @bensappliancesandjunk I have a question, I saw your previous video as well so should I do both fixes to fix my refrigerator or should I just go with one? Also where are you located? If you are in my state I’ll definitely hire you to do this job. Let me know and I didn’t see a video on how to clean the coils on the back of the refrigerator could you give me some pointers 😊

[@shereeknoll3618]

He have a Samsung french door Refrigerator that keeps freezing up in back upper coils. We don't have a problem with items being too warm, our beverage drawer ices up if we don't manually defrost every few weeks. Would your kit work for this as well? Any advise is greatly appreciated.

[@VWaholic]

Thank you for this video and kit. I ordered through your link. Hope you make a couple bucks. Well deserved! Can you make a fix the icemaker as well please. 🤣😂 Damn I want to push this fridge off a cliff....

[@fatboy228]

Hi Ben. I bought the KZbinKIT and made the installation according to your videos. When you show the Drain fix that Samsung supplies the metallic sticky pad is much wider than the one in your kit which gave me pause. Also you supply a roll of wide silver paper which you never show in your videos. I did not use it. I think the KIT would be 100% better if it came with basic instructions. I appreciate the fact that you address these Samsung issues but I would hate to have to do it again because I didn’t do it correctly. Thanks Charles Meyer

[@bensappliancesandjunk]

Hi, there's a link on the buy page with the full 5 page instruction kit before you buy it. If you didn't see it: docs.google.com/document/d/1AWxJapnsJJpnhpZUXnEjMuMVU36s91BXN5bT3U8fNAo

[@timnelson5506]

Hi Ben, once I install the heater, do I need to occasionally run the force defrost mode? Or is the heater running simultaneously while the fridge is running?

[@prod1580]

I have two questions. Let’s say if the defroster sensor is messed up and I connect the kit will it still defrost or I’ll have to replace the defroster sensor first? And my second question is when you connect everything (the new secondary defrosting kit) and put it back to normal (after you force defrost it) will the kit turn on when ever to defrost itself or you’ll have to manually force defrost in order for the ice to melt?

[@nikkiculbertson3635]

Hi I bought your kit and added in the extra heater. It worked great! For about two months and it started freezing up at the drain only. There is NO ice on the evaporator fan just at the bottom where the drain is. Can you please let me know what else to purchase to fix this drain from freezing up? Thank you!

[@bensappliancesandjunk]

Hi, did you buy/install the drain tube set when you bought the kit? If not you need that. Also, flush hot water through that drain hole to unclog anything that may be there.

[@spongebobbies]

Just received my heater coil, question, does it matter which lose wire end of the heater coil I use to hook up to on unit ?

[@bensappliancesandjunk]

Nope! Either side is 100% fine. Its all AC voltage, so no polarity worries.

[@rajarehman9392]

I purchased your heater and installed as per directions. Now i want to check through laser heat thermal gun but i dont have lighting button on my system. What buttons should i press to get rd.

[@mrsork5681]

Hey Ben I have a similar fridge….the twin cooling panel plus is the same I just have my ice maker in the bottom freezer instead of the outer upper door. The back of my panel freezes completely every few months and I have to defrost it and take off panel every time…..Will this extra heater you mention help this problem? Also I’m having issues with my lower ice maker. For some reason it will only make ice if I hold the small reset button on the ice maker for a few seconds….other than that my ice will come out. Any ideas??? Thanks for your videos!!!

[@mauricioleitao6764]

I think I could use this solution in my fridge. Just one question though: wouldn't this freezing at the top indicate that the system has a gas leak and the gas pressure is lower than expected?

[@eyip5261]

Does the secondary heater work with Samsung fridge RF268ABRS? The video shown there’s connectors on th right side of the fridge , my fridge only have connectors on the left hand side. Will the heater still work? If so, how / where can I connect the other end of the heater cable ?

[@StephenOwen]

I am thinking about doing this to my fridge, because I am totally getting sick of taking all the food out and you processing it once every six months! Wanted to ask, can I just use the heater upgrade kit or do I also need to perform the upgrade of the metal drainage clip that you mentioned in your previous video?

[@createinme88]

Do you think this will work on the samsung rf23j9011sr? it's the counter depth version. Thanks!

[@bensappliancesandjunk]

Check the copper line to see how long it is. The kit right now is pretty long, and on some models, it looks like an "L" that is rather short. It'll work FOR SURE but you'll need to maybe even triple-stack the heater. I am working on getting shorter ones that are more universal - more heat, less length, but not too much heat for sure.

[@bambam9901]

Where do I get those blue end to install this kit ?

[@carmac1652]

Hi Ben .I got a Samsung Fridge . with no ice maker . bottom freezer fridge works freezer not working .I checked all fan's coils clean .I think it's the compressor .not enough power to push the Freon to two separate compartments ? Any ideas thanks Ben 👍🇨🇦

[@jeffhinds8847]

You need to make a kit to fix the &^*( Samsung icemaker. Please. Just bought your kit for the frig.

[@rajarehman9392]

I purchased heater from your provided link but after few weeks again ice is adding up. I checked every thing , heater was installed as per instructions. Can you advise what to start looking now.

[@yingli1842]

Thank you for the video. I have encountered issues with lower freezer. Lots of ice and not cool enough ( my ice cream melts(“) could I solve it with your method in this video?

[@bensappliancesandjunk]

No, the lower freezer would have a totally different problem. If its iced too much, I'd check the defrost heater to see if its burnt up, or what the issue is.

[@ryanmacewen511]

Hi Ben. I have the touchscreen version of this. Really, the only 'problem' I've experienced with my 2017 unit is the very annoying need to manually (not using any features) defrost the icemaker. I discovered today, an engineering mode from the touch screen which allows one to use one of three defrost routines. I can then look at status to see which routine is running. I have an inaccessible bar of ice on the very top of the maker. I typically waste over an hour massaging a heat gun with a narrow 1 inch tip around the gaps in the area. This is beyond annoying. Dare I compare it to any icemaker in any refrigerator made in the 90's. Any aux heater ideas for the weak and flawed icemaker? Also, what is the purpose of replacing the drain tubes? Is it that they leak at sealing points or get blocked? Thanks for the video!

[@bensappliancesandjunk]

You need to look at the Samsung Icemaker repair kit/rebuild kit that Samsung offers to customers. Its extremely expensive, but solves most of the issue. I am working on a solution to sell on a cheaper kit ($20-40) but its still at the manufacturer. Re: drain tubes - Samsung went cheap on the original OEM tubes... They're generally not well built, so the suggestion from Samsung is to shell out the extra money for the new 5-piece remanufactured versions. You can clean the old ones and you probably will be OK, but having created CAD renderings of the replaced ones to look at buying in bulk, I can tell you the replacement ones are much more intricate and better. The original ones from 2009-2014 were a 2-piece design, and the newest ones are a 3 or 4-piece design... The new ones' have a pretty crappy area for water to drop into the drain pan (looks very prone to getting clogged) and the older ones are just real shoddy. The expensive replacement ones w/ the drain kits are at least nicer but again, you may choose to avoid it by cleaning it.

[@ryanmacewen511]

@@bensappliancesandjunk awesome. Thank you for the information. I did see in another video that there is a kit, and if I call Samsung, on list for today, I may get it free, and possibly installed for free. I’d really rather do it myself. ;). Maybe I’ll understand what the tubes are all about when I get this apart. Thanks for the awesome reply!

[@junmiel3839]

Where we can buy this heater kit

[@2enirose]

What is the address to order the fix kit ?

[@Ramkumar-vp4ue]

Does it fit to Samsung RS267LBSH two door ? I got your kit but stuck at wire installation. Please help me with this model.

[@user-ho6sm6iq6i]

I ordered the displacement connectors. Is there a possible way to get the posie tabs instead? I’m struggling with the displacement connectors

[@bensappliancesandjunk]

Absolutely, Just message the E-mail address on the site and we'll see what we can do

[@familiagodoy5]

Hello Ben, I am trying to fix my Samsung fridge model RF32FMQDBSR al for so long. i hope this can fix. but i still not sure if buy your kit because i can't see that will fit in my model. i do need the ice maker too and the ice maker heater. witch i couldn't found for my model, can you help me with this? Thank you so much with your time on doing this kind of videos, helps so much. i am paying for so long to fix this fridge and is d yet.

[@InnovatewithLes]

The only question I have is how long do you allow the "RD to beep for to get the defrosting started" thanks brother 🙏🏽

[@bensappliancesandjunk]

It should start in about 2 to 3min but the amount of time to get all the ice is dependent on how bad it is

[@InnovatewithLes]

@@bensappliancesandjunk so basically just run it over night?

[@InnovatewithLes]

@@bensappliancesandjunk it was a big chunk of ice on the fan and everything lol

[@bensappliancesandjunk]

@@InnovatewithLes preferably upto 30min

[@InnovatewithLes]

@@bensappliancesandjunk Update. It's working very well!! I didn't install the warming grey cord etc but so far so good. I'm sure without the gray cord you recommend I'll have issues again at some point but it's running nice!...

[@maybewacky]

Thank you for your videos. This is the 2nd time in 2 weeks that frig back panel froze up. Powered off the frig & used a hair dryer to defrost. I am getting an error code C 22 still upper level fan. Is there a way to tell if I didn’t get it defrosted enough? Do you have a video on replacing the fan? Or is it time to give it a heave ho? Thanks again

[@maybewacky]

Second time in 6 weeks