*Scooter wont reverse* Mobility Scooter fault finding

[@spooktasticaparanormal]

Great video my friend. I can clearly see that your intentions are pure, and that you do what you do in your videos to help people to perhaps fix the many issues themselves thus saving them money. I just recently completed the restoration of an old rascal 388s by learning from you. You are a legend. I also thank the Lord for people like you sir. So from our home to yours much love and light. Keep up the great work. Paul 🙏❤️😇👍

[@tomjacques4]

Your welcome Paul

[@cliveharmsworth2894]

That one was in a right state, well done Tom thanks for the video.

[@blackdotkiller1]

thank you for your videos all of them are very helpful and the way you explain things is easy to follow so that the every day person can understand how things work 👍 : )

[@driftwoodadventure]

Can you get hold of parts etc for a Shoprider dash 4. Particularly motor brushes.Thanks

[@tomjacques4]

Hi can you please send pictures of your scooter to [e-mail] we should have them in stock.

[@driftwoodadventure]

@@tomjacques4 thank you will do

[@driftwoodadventure]

@@tomjacques4 looks like my motor doesn’t have brushes? Should the brake get hot during use?

[@tomjacques4]

@@driftwoodadventure your motor will have brushes some of them are internally installed usually on small products. The larger power chairs may be magnetic drive. Ps only a few have that. You brake will get warm but should not be that hot That you can burn yourself or it starts to smell

[@jeromedenmark7587]

Great video Are you still repairing and helping people 3/10/2022

[@tomjacques4]

Yes yes still very busy

[@allanbarlow685]

Great videos. My friend has a scooter however If you want to go in reverse you have to go forward an inch or so first. If you forget you need to turn off the key for a second. Anyone any thoughts please?

[@tomjacques4]

Could be a dirty motor clean the commutator. Check the brush units. If that does not help then it could be the throttle pot

[@allanbarlow685]

@@tomjacques4 Thank You.

[@michaelunderdog5039]

Could you please tell me what tools I need to remove the motor and what the bolts are called please?

[@tomjacques4]

To remove the motor you will need Allan keys or a socket that has attachments with Allan keys hope this helps

[@markwhitfield5412]

wondering why u didnt clean up the original motor and fit new brushes, did it need a new motor?

[@tomjacques4]

It’s always up to the individual we let customers know the facts ,,, this one opted for a new motor rather than a Repair.

[@IMOLDIN]

On a side I hope you are all well 🙏💞 Also a Happy New Year...

[@kenpinion8108]

Can you help me, I have a super scooter sprint I have lithium ion batteries as a pack I understand they have made a tray that will take another battery pack are you able to get one for me

[@tomjacques4]

Sorry no

[@Wombat63]

Hi my name is Doreen, my excel galaxy mobility scooter wont move forward or reverse and even with the free wheel engaged for operating the scooter its still able to push. Is it the electric break,the bushes in the motor, or more expensively the motor its self. Please help I'm useless without my scooter. It's the mark one/two model

[@tomjacques4]

Yep sounds like it. Best remove it first to check. We have them in stock.

[@autocompletellc9906]

My mom has a Golden Buzzaround EX Extreme. The other day it was working fine and was loaded on car before we went to doctors office. When I attempted to unload at Dr’s office, dreaded 5 beep code. Had to use a manual wheelchair instead. Got it home. Pulled it apart. No electric brake continuity. Checked continuity of snap switch mounted to brake, no continuity. Removed snap switch from circuit, continuity again! Brake snap switch was bad. So I temporarily removed snap switch until I get a new one. Scooter back together. Goes forward fine. But won’t reverse much with speed pot on lowest setting as usual. With pot on highest setting, it reverses. Could I have mounted the motor to the transaxle wrong, or mounted the brake back in the motor incorrectly? Snap switch was mounted to brake with two screws. Didn’t replace them them when re-assembling. Could that be the issue? PLEASE HELP! Mom can’t afford new scooter, especially around Christmas. Thanks.

[@grahambenning4047]

Can you tell me why when the speed control is past the rabbit the scooter beeps and cuts out thank you

[@tomjacques4]

Happens Mind you if it rotates more than originally or even 360deg. Then could be a faulty pot.

[@grahambenning4047]

@@tomjacques4 I fitted a new pot it done the same

[@tomjacques4]

@@grahambenning4047 the throttle pot and speed pot are interlinked so if you have replaced the speed pot then looks like the throttle pot. Also check that the new speed pot is the same resistance

[@grahambenning4047]

@@tomjacques4 Thank you good advice as always

[@phillipppursey3501]

Thanks for the videos Can you help with an Ivacare Orion. It has fault code 9 flashing and wont move, led battery indicator shows fully charged. The scooter ran for about 1/2 mile then stopped showing fault 9. Put back on charge then 2 days later it ran for 1/2 mile then stopped with fault 9. Fault 9 = Miscellaneous internal fault Stops driving. Any help please. Thanks

[@tomjacques4]

Ok then the fault code states controller fault but why is it giving that fault code. one of 2 reasons 1. faulty or 2 may be a build up of heat .. ok then take seat and rear cover off check all the wires going to motor, brake, fuse and fuse holder,, check voltage of the batteries charge again. run it with no load ( so stick a brick under the scooter to lift the rear wheels of the ground) while its running check all wires and components for heat or slack connections. also check to see if the brake is ok..... hope this helps.

[@phillipppursey3501]

@@tomjacques4 Thanks will check tomorrow

[@debrabowens5913]

What do u do when it doesn't go in gear at all

[@angelmenendezmartinez927]

Buenos dias,te sigo en tus videos desde Malaga España y me resutan bastante intersantes, resulta que tengo un carrito de movilidad reducuda y tiene alrededor de diez años y e tenido algunos problemas y resulta que no encuento soluciones aqui, que me puedan ayudar pues los tecnicos de talleres cuando le llevo el carrito me dicen que eso sale muy caro y lo mejor es comprar uno nuevo y claro yo soy pensionista y mis recurso no me permite esos gastos tan grande, mi pregunta es el carrito es de 24v marca rio 4 prism 4 de cuatro ruedas y la salida de bateria es de 24v pero al motor llega 21v y quisire saber si es del regulador, pues su precio ronda los 200 euros aperte la mano de obra si me pudiras orientar te lo agradederia gracias y perdona las molestias un saludo.

[@juliebrooks5599]

Hi I hope you can help me? I purchased a scooter...I couldn't afford much so bought this one. Its a sunrise sterling major 4 2006....I watched all your videos plus more because the brakes had seized including the freewheel brake was siezed. So I took the brake unit off so I can order another one. My q is: is there newer scooter I can use for parts if I can't get, the original brake unit? Also how do I know if the engine is okay? Can I try and run it without the brake unit attached? Any help would be appreciated? King regards Julie x

[@tomjacques4]

Hi send us a picture of your brake and we will match it up for you. The brake will need to be wired up for the scooter to work

[@juliebrooks5599]

@@tomjacques4 I can't send pic just yet lol

[@IMOLDIN]

Tehehehehe I'm back again they replaced the whole motor then welded the wheel on 😆 OK so the free wheel I have to twiddle it aggressively to get it to actually move. The brushes are needing replacing as well...I assume I need a new freewheel...

[@IMOLDIN]

Also my boiler blew up what's the chances it needs a new fan 😆😆😆

[@IMOLDIN]

Why is my life like this 😆😆😆