i've got a BATRICAR SERENE MOBILITY SCOOTER, but it keep's cutting out when it's on 4mph it's ok but when i put it on to 8mph it run's but as soon as i go forward on 8mph it suddenly cut's out and stop's moving forward but when i put the speed control right up that's when it cut's out but when i turn it down slightly it's ok could the hare and tortoise switch be faulty or not ? or could it be something else that is the problem ? it's that i have a buyer for it but they don't want it because of the 8mph stopping problem. kind regard's kev
@jamesmcfadden206513 күн бұрын
Hi, do you have a brake for a komfi rider 6ooo. Thanks James
@tomjacques413 күн бұрын
@@jamesmcfadden2065 hi should have can you send us a picture
@marlenemclaughlin835917 күн бұрын
If my charger on red does that mean itsciits chargring
@tomjacques413 күн бұрын
@@marlenemclaughlin8359 so many Chatger so many light depends on make and. Model
@johnpauldoyle984718 күн бұрын
Can you please tell me where the fuses for the charger of a Royale mobility scooter sport is there is no one here who fixes them and i need it a local guy will do it for me I am in Ireland
@edwardfletcher779022 күн бұрын
Excellent info, like all Chinese designs, they save every cent, even if it means constant failure over time.... SIGH
@chriswalton152323 күн бұрын
I have a neon 30 giving 5 flashes what does this mean please. It worked perfectly until I disassembled it and reassembled. HELP
@everythingmeansnothing401923 күн бұрын
Hello, I was hoping for some advice please !! Shoprider deluxe has recently stopped working, it's showing fully charged and on the odd occasion when pressing the forward and backwards it's moved a couple of feet then stopped . I am adamant that it's this on the video could you please recommend the part I need because I know they have now changed and centralizing ? Does that mean when fitted make sure it's in the central position ?
@tomjacques423 күн бұрын
@@everythingmeansnothing4019 hi it may be the throttle pot or something in no else I don’t know if you have tested all other components. Can you please advise what model of Shoprider you have please so I can tell you what pot is best to go for
@everythingmeansnothing401923 күн бұрын
@@tomjacques4 do you think it might just need centralizing ? Sorry to pester .
@everythingmeansnothing401923 күн бұрын
@@tomjacques4 all the other electrics on it work lights,horn the battery indicator that shows you it's charged
@everythingmeansnothing401923 күн бұрын
@@tomjacques4 it beeps once like every few seconds
@jackenloe980323 күн бұрын
Question about the charger for a Pride Victory 10. Should the light be red or green if the charger is connected to AC without arrached to scooter?
@tomjacques423 күн бұрын
Hi its difficult so say as I've no seen the charger and there are a lot of them out there. To find this out I would first plug it into the mains without it being connected to the scooter, then you will see a light coming on. ( that's going to be your mains light) then disconnect and install into scooter the other light will be your charge to the battery. if you are still unsure then send us a picture of your charger connected to the mains and the scooter. Regards tom
@jackenloe980322 күн бұрын
Thanks for your reply. I have checked the charger with my ohm meter and it shows 1 amp. That’s probably all the OEM charger does. Again, thanks for replying
@californiadreamin842325 күн бұрын
Excellent video.
@Imran.marwatАй бұрын
Sir my own scooter shows 7 bep means throttle error. So wants to purchase new one. From where i would purchase this one plz help me regarding that
please help! my scooter motor runs great and it all works perfectly indoors on smooth ground and even in and up door jams but it keep stopping repeatedly when i get outside and it beeps sometimes and sometimes it just cuts out but the power indicator doesn't cut out it starts working again with no work if i just pause a moment or if it gets beeping i turn it off and on. i feel the breaks lock up under me but don't know how to test that all the connections are good idk what to do i can't afford replace or repairs so i really need to know what exactly to replace and my family will help do the labour. please help if you have any suggestions. thank you so much for all your efforts and support
@tomjacques4Ай бұрын
@@kathyblack3872 difficult to say if we have not inspected it could be a lot or very little best time to an engineer
@kathyblack387226 күн бұрын
@@tomjacques4thnx for replying
@arthurwalton449Ай бұрын
What is your email address so if I need to any parts please
@eddy3314Ай бұрын
hi, thanks for a great video, but i have question regarding a tga vista s, and would apreciate any help, would anything work if the lcd head unit was broken? theives stole my mums scooter and left it with the front end all smashed a the side of road,i recovered it with help and charged up,(all the wiring room seems ok) but nothing,no lcd displayno lights or indicators and wont drive ,i would like to try and repair this and any advise i would be greatful for, thanks and subsribed
@tomjacques4Ай бұрын
@@eddy3314 best get the display and tiller Pcb sorted
@007pinkminxАй бұрын
What are the costs of that new key barrel please o have st1 drive
@tomjacques4Ай бұрын
@@007pinkminx sorry not sold one yet, mind you have a second hand one for a 10er. Special order for new will find out
@carpucklukeАй бұрын
Hi got a sterling sapphire2 the horn and lights are not working any idea where to start
@tomjacques4Ай бұрын
@@carpuckluke hi remove the tiller head recon it would be the switch itself check by arcing the wires
@stevedepace17Ай бұрын
Hi, I have watched and learned many things from your fantastic KZbin channel on fixing mobility issues. I have a Pride Jazzy ZTS with a problem that I am hoping you might be able to help me with please🙏. I had to lay up my mobility scooter for a while due to illness but when I tried to use it again I had no power so I changed the ignition switch as thanks to you and your channel had an idea this was the problem and it worked but.....only one wheel will turn and that's struggling🤔. I have a 5 light bleep code which suggests it is the throttle pot but I changed this and still have the same problem😪. I took the motor and brake off and they worked good🤷♂️. Do you have any idea what it could be please🙏 Sent from Outlook for Android
@tomjacques4Ай бұрын
@@stevedepace17 check all wires for continuity and speed pot as well, may be an issue with a controller as well so would need laptop or hand held programmer to see which one could be faulty it at all. Switch scooter off and Move the speed pot to different position then switch back on.
@stevedepace17Ай бұрын
Hi, I have watched and learned many things from your fantastic KZbin channel on fixing mobility issues. I have a Pride Jazzy ZTS with a problem that I am hoping you might be able to help me with please🙏. I had to lay up my mobility scooter for a while due to illness but when I tried to use it again I had no power so I changed the ignition switch as thanks to you and your channel had an idea this was the problem and it worked but.....only one wheel will turn and that's struggling🤔. I have a 5 light bleep code which suggests it is the throttle pot but I changed this and still have the same problem😪. I took the motor and brake off and they worked good🤷♂️. Do you have any idea what it could be please🙏 Sent from Outlook for Android
@dereckryan275Ай бұрын
Very good video. I did my wifes buggy last week. Cleaned it up not as bad as this. Made a few errors, wish I'd seen this before particularly in regard making marks on parts that come apart. Very easy put back. For me i had to undo a couple of times because i had it the wring way.
@craighamilton1111Ай бұрын
Do you have a replacement for controller 36000-LAE9-E-000 S Drive?
@tomjacques4Ай бұрын
Hi should have, we usually take the original s drive and copy program then reinstall it onto new controller So with that part number I would only be able to supply new unless you can supply exact model number if your scooter and I can see if we have a second hand one
@craighamilton1111Ай бұрын
@@tomjacques4 model is MDS807400 serial is EV10EA-*US00417* New or reprogrammed, I am at Florida, USA , so which would be best? It is a Medline Strider.
@tomjacques4Ай бұрын
@@craighamilton1111 I will get you a price
@craighamilton1111Ай бұрын
@ Thank you, yes please send price.
@marisaayling9065Ай бұрын
Hello Thank you for all your videos, I'm trying to find a replacement brake for a stride sport & comforter?
I have a 2019 quingo plus mobility scooter. All of a sudden speed has dropped by half. Can anyone give advice Thank you
@lawrencesmith19522 ай бұрын
Hi Iv watched many of your videos and found them very informative . Great to watch and hear your fine Scottish accent . I am English but I live in Australia . I’m having a problem with a controller on a non identified mobility scooter ( no idea tags on it any where ) I have emailed you but so far no response . Can you help please
@tomjacques42 ай бұрын
Hi what’s your email address and I will check
@andrew72372 ай бұрын
Do you do a control for a shoprider please
@tomjacques42 ай бұрын
Hi lots of different types depending model they Can be repaired but not with water damage
@vikkyhenderson39872 ай бұрын
I have a rascal frontier , new batteries , but green light keeps flashing how do i know whats wrong x
@tomjacques42 ай бұрын
Count the flashes and let me know
@neilthomas87602 ай бұрын
I want to upgrade my scooter batteries for 22ah rather than the 12ah however the connection are different do I need to buy different cables .my current connectors are spaded
@tomjacques42 ай бұрын
What’s the make and model
@neilthomas87602 ай бұрын
@@tomjacques4 I have a Roma Denver sorry for repeating don’t know what happened there
@andyscott33662 ай бұрын
Hi there you helped with scooter about a year ago. Well the same scooter has a fault agian its a kymco agility my batteries went flat and no longer hold a charge. So i took them off. Took me a few weeks until i could afford new batteries. When i put the new batteries on everything on the control panel lights up even when the keys not in the scooter could you give me some advice on what to look for as a fault thanks so much for your help before if you wasnt so far from me id bring it into you. But i am in maidstone kent.
@tomjacques42 ай бұрын
Hi check the ignition barrel could be an issue there
@andyscott33662 ай бұрын
@@tomjacques4 hi tom thanks again for your advice i will try this at the weekend and let you know how i get on your a great bloke you help people out and dont ask for nothing in return. Theres not many people like you left in this world like you thanks.
@RosalbaSirk-f7z2 ай бұрын
Thank you your video's have help me to rewire my Fortress Scooter "Zoom" 'm 70 years old and almost gave up trying to fix it.
@Tony-d7o2 ай бұрын
My pribe mobility chair is working all but foot rest and when u use the button to make footrest move a black box in the side of the chair clicks
@Tony-d7o2 ай бұрын
When the back moves the chair won't go down and foot rest won't come out
@tomjacques42 ай бұрын
@@Tony-d7o would need to be inspected could be an issue with a motor or linkages
@lindyohare-wardingham31992 ай бұрын
My Vista Rascal is running slower than usual, ive had the batteries checked & theyre fine, what could the problem be ?
@tomjacques42 ай бұрын
@@lindyohare-wardingham3199 internal controller issue may need to be adjusted or speed pot, electric brake error would need to be inspected to correctly ascertain the issue
@lindyohare-wardingham31992 ай бұрын
@tomjacques4 Many Thanks
@eugeniodamico29122 ай бұрын
Hi, I wanted to kindly ask you for advice, I have an old Pride Victory XL with a battery charger inside the scooter. inside the battery charger there is a toroidal transformer 220V input and 24v-0-24v output (broken) which powers a board which perhaps transforms the alternating current into direct current and splits the 24V output current into 12V+12V for the two batteries, infact the output wires of the box reach the charge stabilizer. Since I can't quickly find the entire working battery charger around, nor a 24v-0-24v transformer for repair all, but only 24V, and also because the battery charger with transformer is old technology, I wanted to ask you if it was possible to mount a new external switching battery charger, definitively eliminating the old battery charger with the entire electronic board inside the box and connecting the new battery charger directly to the charge stabilizer. It might work or I'll create a disaster. Furthermore, if what I thought couldn't be done, can I replace the old and broken 24V-0-24V toroidal transformer with a simple 24V? Sorry for the long text and thank you very much
@tomjacques42 ай бұрын
@@eugeniodamico2912 hi yes you can add a 24 volt charger to the scooter we have done a few. You could wire it to the existing wires that are connected to the original Charger or to the batteries direct please ensure you fit an inline fuse.
@eugeniodamico29122 ай бұрын
@@tomjacques4 Sorry again but I don't want to cause any further damage. To connect the new switching to the source I have to abolish the entire existing charging box and connect directly to the charge stabilizer, right? While if I connect directly to the batteries I would have to abolish both the old charging box and the charge stabilizer and use a new 12 volt switching, not 24V because the 4 wires (2 positive and 2 negative) that reach the two batteries carry the 12 v, thanks and sorry again.
@tomjacques42 ай бұрын
@@eugeniodamico2912 remove the old chargers and seal the ends of the wires. Now stick your volt meter on the batteries you should get 24 and that’s where you locate the wires.
@eugeniodamico29122 ай бұрын
@@tomjacques4 I'll try, I hope I don't mess up, thank you very much
@RAYMUNDOFIGUEROA-wf7gf2 ай бұрын
Thanks from tulcingo puebla mexico
@JeanWallis2 ай бұрын
Hi Tom I have a drive scout which keeps cutting out braking suddenly, it flashes & beeps 7 times, any advice please?
@tomjacques42 ай бұрын
@@JeanWallis check all terminal connection the the back end could be a dirty or slack connection
@JeanWallisАй бұрын
The scooter has now flash/beeps 5 times, when pushing (freewheeling) the scooter to my car it keeps jamming on the brakes, as I "walk/hobble" very slowly it wouldn't be excessive speed could the speed pot be faulty? Any advice is gratefully received
@AEON.3 ай бұрын
wiring in throttle on one im working on - the wires bot pulled out of the the two spring sensors (one on each side) 2 brown and 2 black wires - on the little sensors there's a piece of metal to solder one wire and next to it on the same sensor is a wire to solder to. well how do you figure out what wire does what inside the throttle? (twist throttle)
@tomjacques43 ай бұрын
@@AEON. twist grip eh mm yep silly using same colours must be a money saving exercise from the manufacturers. Speak to the supplier that’s my best suggestion.
@dwatercraft3 ай бұрын
More to the point, in this modern age why are manufacturers making these things waterproof? Are disabled people ment to be prisoners when it rains. Nice video, lots of good tips and a great guy, thank you 👍🏽
@tomjacques43 ай бұрын
@@dwatercraft hi 👋 thanks for your input. Waterproofing makes parts Kure expensive so less profit for the manufacturer. Mind you they have started to make the throttle pot’s waterproof. And introduce seals rounds done controlboxes. Mind you not all fit them as extra few pennies for said seal.
@dwatercraft2 ай бұрын
@@tomjacques4 many of scooter users like me have no choice but to go our in rain ☔️. Have you any more tips to help keep us up and running in the rain? I use a Sunrise Medical S425?
@tomjacques42 ай бұрын
@@dwatercraft hi use a waterproof cover when you are out. The control oannel in that scooter is water proof so no issues in rain ☔️ but would still cover up just in case as water damage is not covered under warranty
@dwatercraft2 ай бұрын
@@tomjacques4 many thanks 🙏🏽
@robertames6883 ай бұрын
My mobility scooter starts going backwards when turning on
@tomjacques43 ай бұрын
@@robertames688 looks alike you will need to adjust the throttle pot. Lift up the back Wheels first then use a screwdriver to adjust throttle then tighten grup screws
@robertames6883 ай бұрын
@@tomjacques4 my pot is under the front part. Where could I buy a new one
@roberthardy61393 ай бұрын
Hi mate always watching your videos you do a Brilliant job,I’m in the process of trying fix a Karelma mobility scooter does everything but move. So I’m going to put your videos to practice cheers mate
@tomjacques43 ай бұрын
@@roberthardy6139 good luck parts are expensive for that one
@andymann60613 ай бұрын
Thanks for this. I've tested our brake on the Midi 4 with your tests. Kaput. I've seen an identical replacement, but its label says 18W whereas ours says 12W. Is that important? Also, are the levers interchangable?
@tomjacques43 ай бұрын
@@andymann6061 the wattage means the brake strength and yes lever is exchangeable. If you send me your model number I can check for you
@MrSoto923 ай бұрын
Hey sir, I have a Wig Wag throttle wired to a drive. When rotated to one side moves the motor forward and when rotated to the opposite side moves the motor in reverse. I want to completely remove the Wig Wag and control the direction from PLC outputs. If I use two relays (one relay contact close wiper to high reference and the other relay contact closes wipe to low reference) will this work? I am assuming the motor will start full speed side away?
@tomjacques43 ай бұрын
@@MrSoto92 I would not have a clue. lol 😂 but would not advise this as the throttle is progressive rather than on off. And it will control the electric brake when applied
@PatMiller-sq5md3 ай бұрын
idaho usa
@d.scottjohnstone68133 ай бұрын
Thank You very much my friend from balmy Las Vegas, Nevada USA! One of your videos helped me diagnose and ACTUALLY FIX my friends JAZZY AIR 2! My hat is off to you and THANK YOU ONCE AGAIN!
@MiguelRamirez-ld7sy3 ай бұрын
How would I go about testing the leads on the batteries to verify they're being charged by the onboard charger? I see 24v entering the electronic control module (ECA) but then it doesn't seem to be putting anything out from there. Rally scooter. Circuit breaker button doesn't hold down, just freestyles.
@tomjacques43 ай бұрын
@@MiguelRamirez-ld7sy hi. 👋 if power does not come out of the controller then there will be an issue with something else as it’s designed not to send power out if there is a problem with the motor. Brake , throttle , speed pot, wiring, terminal connectors, or even it a charger is connected so with that in mind you will have to check everything
@ilovebrean3 ай бұрын
Thank you this is very helpful as I’m looking at buying a used Quingo if you were replacing the whole unit would you still neeed to do the adjusting for the brake ?
@tomjacques43 ай бұрын
@@ilovebrean hi it depend what type is fitted the complete Assy is easy to fit but more expensive
@johnbray95413 ай бұрын
Very interesting easy to follow
@shirleybaldwin9743 ай бұрын
Yes I have a Strider scooter it is flashing 8 times not moving forward or backwards can you help
@shirleybaldwin9743 ай бұрын
Yes it is 8 time
@shirleybaldwin9743 ай бұрын
Question when you turn your switch on a green light blanks, the batteries are charged, but it will not go forward backwards
@tomjacques43 ай бұрын
@@shirleybaldwin974 and how many times does it flash wait for a gap then count. Should always be the same amount of flashes
@alisaif87143 ай бұрын
Hi sir I have lightweight folding wheelchair but always i have issue on right motor but left ok i replaced the right 3 times but still issue coming need ur advice way to repair it instead keep replacing which quite costly in my place around $650 because parts not available
@tomjacques43 ай бұрын
@@alisaif8714 difficult to say should really get warranty on this. May be a manufacturer issue poor quality