How to Turn on a Chromebook that is not Turning on, blank screen, but the power light is on -2 ways

[@JBtakes]

I thought it wasn’t working.. then I made sure to hold for TEN SECONDS.. And it worked!!

[@selmateacher7]

Awesome. I am happy to hear that. I hope you subscribe and enjoy my newest videos.

[@lebronJames-md8yd]

It did not work nor turn on im crying bro

[@danielmccafferty2184]

Spent quite a while on the web looking for a solution until I found your video. 10 seconds! How easy! why didn't any of the other sites say this? Thanks so much. Dan M

[@selmateacher7]

I am happy to hear that it helped.

[@867traveller]

Thanks so much! I was frustrated why my Chromebook wouldn't turn on. Tried everything. Your "ctrl, alt, del" solution did the trick. Fixed. Thanks!

[@selmateacher7]

I am happy it helped.

[@haitham_1_9_9_5]

​@@selmateacher7qaaA1a

[@aimerhalalboy88]

thank you SO MUCH!!!! all the methods of how to turn on my chromebook (acer) didn’t work.. the second method was a life saver

[@selmateacher7]

Awesome.

[@jdramaqueen4369]

I can't believe that your classes are offered free!!. I learned so much from just watching your videos !!!! Thank you always, Mr. Berry. You are a wonderful teacher!! and funny too.

[@selmateacher7]

Thank you

[@blairsean]

Acer Chromebook 315 would not respond to any fixes including the ctrl+alt+shift+refresh + power or just the 10 second power. Then I decided to drain the power which took a day or two, and the plugged in the power supply to get orange light, opened up clamshell, and voila! Your video was helpful and concise, thank you!

[@selmateacher7]

I am happy it worked and that you got your computer working again.

[@ShopifyTeam-p8h]

Hi I try all this step but doesn't working and my light still on ! What should I do? Can we open chrombook book to Remove battry cable and again put ? Then my chromebook is Work?

[@selmateacher7]

@@ShopifyTeam-p8h Normally, Chromebooks are not opened. It is possible to do as you say, but in class, my students and I have not needed to do that. Once the battery is disconnected or drained, the system will turn off.

[@ShopifyTeam-p8h]

@@selmateacher7 when the is system is turned off and I charge and its work again proparly?

[@selmateacher7]

@@ShopifyTeam-p8h Yes, I believe that is true

[@timgrant88]

Was about to unscrew the whole thing but tried your last tip and bang screen back on. Thank you!

[@selmateacher7]

I am happy to hear that. I hope you might subscribe. Thank you.

[@coreygomez2287]

Thank you so much! Thought it was going to cost me money but your advice worked!

[@selmateacher7]

I am always here to help. I hope you subscribe.

[@sadiboza7783]

Thank you for your help, it worked for me with the first method, I was very worried about it, but thanks to you I was able to turning on 😊. Thanks again. P.S Mine is an Acer Chromebook 311 in case you guys have the same one.

[@selmateacher7]

I am happy it helped.

[@theburkes4477]

Thank you. After holding power button 10 second then closing and doing the other command it began working

[@selmateacher7]

You're welcome

[@ashleyjordan9398]

your amazing!!! saved my kid from having to earn money to buy a new one!! thank u sooo much ur video is perfect

[@selmateacher7]

I am happy it helped. I hope you might subscribe and enjoy my newest videos.

[@supertrooper73]

2nd method worked. Thank you!

[@selmateacher7]

I am happy it helped

[@samanthabrown4323]

Thank you, this was the only thing that worked!! Immediately

[@selmateacher7]

I am happy it helped. I hope you might subscribe.

[@datloot3113]

Thanks Mr. Berry. It works!

[@selmateacher7]

You're welcome.

[@boktot1851]

​@@selmateacher7 hello sir. My files are gone after i did it. There is any possible i can put it back?

[@selmateacher7]

@@boktot1851 This method does not delete any locally stored files. Are you sure that you are missing files? Are you logged into the same account?

[@ullalone]

Thank you!! Second method worked. Really thought my pretty old Chromebook 7years is done.

[@selmateacher7]

I am happy it helped.

[@marvmarcano]

Deserved a like. This worked!

[@selmateacher7]

I am happy I was able to help.

[@garysewell5465]

Thank you you are a life saver...

[@selmateacher7]

You're welcome. I am happy it helped.

[@samgarnett7298]

Thank you bro 2nd method worked wonders

[@selmateacher7]

Awesome.

[@kennethwhite402]

Thanks my chromebook came on right away!!!

[@selmateacher7]

Awesome! I am happy to hear that.

[@miss_helenanicole]

You are amazing❤❤❤that 2nd method worked 💪🏾

[@selmateacher7]

I am happy it helped you.

[@RochelleGozo-m2s]

Thank u😢 its really working❤❤ i thought its broken❤❤

[@selmateacher7]

You're welcome 😊

[@Tamarapreye5]

Thanks alot that was so helpful I appreciate thanks

[@selmateacher7]

I am happy it helped.

[@bwright9686]

Control alt shift refresh and power button worked!!!! Thanks

[@selmateacher7]

Awesome! I always try to help. I hope you might subscribe and enjoy my newest videos.

[@jackyobrien7387]

Thank you 👍 it worked

[@selmateacher7]

Awesome

[@bgamer5848]

I tried your 1st & 2nd method, yes, it does turn off and it turn on again but the screen still remains black. What should i do?

[@selmateacher7]

Plug it into power and then please try again. In class, it did take a few tries on some Chromebooks.

[@axcelcirvelos9979]

Sir thank you so much for the help you ❤❤❤

[@selmateacher7]

I am happy it helped.

[@jinkypanti9952]

Hi, I found your video as I was having a trouble with my Chromebook 311 and it doesn't turn on the charging is fine i tried every method but it does not work at all. When i do your methods the blue lights keeps turn on and off but the screen won't light up. Can please recommend another solutions?

[@selmateacher7]

I see. I am sorry to hear of that. It does sound like the same issues that have been fixed by doing the steps as seen in the video. Have you tried holding down the keys longer?

[@jinkypanti9952]

Yes, it just keep turning on and off.

[@ColleneDoney-n8s]

​@@jinkypanti9952 Same for me

[@meliawilliams8584]

Thank you😮

[@selmateacher7]

I am happy it helped.

[@FarmersAlmanac88]

Thank you so much! You saved me from so much panic

[@selmateacher7]

You're welcome. I am very happy it helped.

[@elvisbilali5137]

Number One … thanks man

[@selmateacher7]

You're welcome. I am happy to hear that it worked. I hope you might subscribe.

[@NormaFernander]

This was very belpfull. Thank you very much

[@selmateacher7]

You're welcome. I am happy it helped. I hope you might subscribe.

[@lindajames9211]

Thanks. I thought I needed new one.

[@selmateacher7]

I am glad it helped. I hope you might subscribe and enjoy my newest videos.

[@lindaobi2920]

It worked!!

[@selmateacher7]

Awesome! I hope you might subscribe and enjoy my newer videos.

[@rekumor]

I was using chromebook when all of sudden the screen became glitchy and made horrible sounds, i could see website on screen a little but it was mostly covered in cube looking glitches, i turned it off, and then when i tried to turn it on, it kept popping up the G logo and it would go away for some moment, and then it would reappear again, this kept going on for long time, so i shut down computer once again, now it just doesn't turn on, at some point keyboard lights up within the blink of an eye and then go away, i tried every method, the blue circle on side lights up for one second when i click power button and refresh, i tried doing same methods with charger, the circle was green with charger on, but it still didn't turn on, it's obvious that the keys and lights are working but screen is still blank, i don't think it's the charger either, this happened when i first bought chromebook (about three months ago) it turned on randomly while i was pressing power button, but this time there was glitch that prevents the chromebook from working, what else do you think?

[@selmateacher7]

Oh... wow... I am sorry to hear that your Chromebook is giving this much trouble. I would recommend factory reset. I do have videos on how to do that. It will wipe the drive and reinstall the OS, hopefully correcting any corrupted files.

[@shamamunir199]

Thank you so much❤❤❤❤❤❤❤❤❤❤

[@selmateacher7]

You're welcome 😊

[@sarahtaylorwriter]

Very helpful thank you

[@selmateacher7]

You're welcome. I always try my best to help. I hope you might subscribe and enjoy my newer videos.

[@Junior-gh9rz]

thank you so much i just got my computer and it did the last thing and it helped thank you so mich

[@selmateacher7]

You're welcome. I am happy it helped. I hope you subscribe and enjoy my newer videos.

[@rdagar7598]

I was using my chromebook and suddenly it turned off and after that when i plug in no charging light shows and neither turning on pls help .....

[@selmateacher7]

I would start by testing the charging adapter. Do you have another one to see if the Chromebook charges?

[@rdagar7598]

@@selmateacher7 no I don,t but when it switch off it was around 50 percent

[@selmateacher7]

@@rdagar7598I see. I would still test with a second adapter , you may try a hard reset by pressing and holding Back + Refresh + Power for at least 10 seconds or more.

[@rdagar7598]

@@selmateacher7 I have tried didn,t work

[@selmateacher7]

@@rdagar7598 I see. okay. which brand and model Chromebook is this?

[@sheilasalonga9700]

Tnx u so much..

[@selmateacher7]

I am happy it helped. I hope you subscribe and enjoy my newest videos.

[@lydia2308]

Thank you😊

[@selmateacher7]

You're welcome. I am always happy to help.

[@janem3575]

Awesome! Why doesn't Google directly link to your video?!?!

[@selmateacher7]

I am not sure?

[@canadianwarrior5367]

My chromebook (ASUS) doesnt have a power button on the side.. What else can I try?

[@peterchu8607]

I have 2 Chromebooks (Lenovo and Samsung) that having similar issue where they wont boot, and no light when charger plugged in. I've tried hard reset on both and nothing happens. I've used 4 different chargers that all work on other devices. The Lenovo has 2 USB-C ports and both usually can be used to charge, and neither are working. I believe it's software related, the Lenovo is my daughter's and died yesterday, and I setup the Samsung for her with her profile and today the same thing happened to the Samsung. Any other suggestions to try?

[@selmateacher7]

If you believe that it is software related, then please do a powerwash and not just a reset as seen here: kzbin.info/www/bejne/qHbcpHmep7-DhtE But I fear that it may be hardware related, as I have seen a bad charger damage the USB-C charging ports..

[@peterchu8607]

@@selmateacher7 Thanks for the reply, I can't do a powerwash as I can't get them to power up at all. I thought it may have been bad USB-C charging ports too, but the Lenovo has 2 USB-C and both can be used as charging ports, but neither currently work, and there was a bad charger, it wouldn't have been used in both ports, only one. I've test both ports with a new cable now and it still doesn't work.

[@selmateacher7]

@@peterchu8607 I have seen a bad charger kill a Chromebook like this, so that it will not charge on either port.

[@oopruh]

Where is the power button on the side? When I tried checking for it, I only saw a headphone jack, a sd card slot, and a USB A and USB C port.

[@selmateacher7]

Each model is different . some have it on the side, others have it on the keyboard.

[@oopruh]

@@selmateacher7 Got it.

[@alicia_rosaleigh1355]

Thank you x1000

[@selmateacher7]

Thank you too!

[@Luwamem]

OMG. THANK YOU

[@selmateacher7]

You're welcome.

[@tracyhernandez2334]

I have the spin 311. The blue light is red when I plug in the charger on the left side. I uses to be able to do a hard reset. Now I'm stuck with a black screen, and a red power light. What does that mean and what other options do i have? Help! I miss my Chromebook

[@selmateacher7]

I'm sorry to hear about the issues you're having with your Spin 311. A red power light and a black screen can be frustrating. Here are a few steps you can try to troubleshoot the problem: 1. **Check the Charger and Cable:** Ensure that your charger and cable are working properly. Try using a different charger if you have one available to see if that resolves the issue. 2. **Perform a Hard Reset:** Although you've tried this before, it's worth attempting again. Press and hold the refresh button (the circular arrow) and the power button together for about 10-15 seconds. Release both buttons and see if the Chromebook starts up. 3. **Charge the Chromebook:** Plug your Chromebook in and let it charge for at least an hour. Sometimes, if the battery is completely drained, it might need some time to gather enough charge to turn on. 4. **Battery Disconnect:** If you're comfortable doing so, you can try to disconnect and reconnect the battery. This can sometimes reset the internal components. You'll need to open the back of your Chromebook to access the battery. If you're not comfortable doing this, it might be best to take it to a professional technician. 5. **Power Wash (Factory Reset):** If you can get the Chromebook to turn on, you can perform a power wash to reset it to factory settings. Press and hold Esc + Refresh, then press the power button. When you see the recovery screen, follow the on-screen instructions to reset your Chromebook. If none of these steps work, it might be time to seek professional help. Contacting Acer support or taking your Chromebook to a certified repair center could provide you with further options. I hope one of these steps helps you get your Chromebook up and running again. Good luck! Let me know if you have any other questions or need further assistance.

[@Anacaonamode]

Oh my God. Thank you so much, and may God bless you. Mom is not going to kill. Thank you Sir

[@selmateacher7]

You're welcome. I am always here to help.

[@richardandrews5972]

1st method held down for 10 secs great that worked opened up light came on but still no screen and 2nd method didnt work

[@selmateacher7]

I am happy it worked for you.

[@makinseywhitmore3343]

I have the touchscreen Chromebook and it didn’t work can you help?

[@selmateacher7]

When did the touchscreen stop working? Before it stopped working , did you see any screen defects ? You may need to do a powerwash as seen in my other videos.

[@vsreekarsandilya2296]

This should work man , but mines showing orange light and still on charge imma wait untill I see the white lite . But the video is good 👍🏻😊

[@selmateacher7]

Thank you. I hope you get your Chromebook working again soon.

[@jasinthamulenga899]

Tjank you so much 😢

[@selmateacher7]

You're welcome. I hope you might subscribe.

[@shahamahashim6580]

I only took it to do my assignment. When i opened google to type it completely went off. What should i do. I used all metnod that you said in this video but nothing worked. Can you suggest any other method. Please help me😢😢😢

[@selmateacher7]

I am sorry to hear that.. this video show the two methods we use to turn on a Chromebook that is not turning on any other way. Is the LED light on at all?

[@KmaK95]

Neither worked for me 😢 light ison.. Screen is still black even after beung off for 24hr, AND charging for a separate hour. Still nothing. It was working fine one second, black screen the next and no response since

[@selmateacher7]

Ouch. Sorry about that. Is the light on at all? It may be a charger issue.

[@spiritualreaper8401]

So, the one Im trying to repair will reboot, but then stay at the black screen. I can see the mouse, but nothing comes up after that.

[@selmateacher7]

Oh wow. Seeing the mouse pointer , but nothing else is different. That may be a hardware issue, after trying the brighten key, checking the charger, unplugging all USB devices, I would attempt to reset that Chromebook.

[@EBLove-g7y]

I have watched your video my Chromebook is fully charged turn it off but it won't turn off. I can't get my Chromebook screen to light up I have tried everything. I don't know who to contact as far as helping me out get my screen to light up

[@selmateacher7]

I am sorry to hear that. If the Chromebook is being very difficult. Close the lid and Set the Chromebook aside for about 5 minutes then try both methods again. This has worked on my student's Chromebooks

[@AntisocialMona-]

I tried it all but the blue light that should be on mine is black won’t take charge but it gets warm when plugged in please help me out

[@selmateacher7]

Please wait a few minutes then try it again.

[@AntisocialMona-]

@@selmateacher7 I have been trying for the past 4 days

[@davidkang6663]

Control alt shift worked.

[@selmateacher7]

awesome

[@TheBruj001]

Mine is not turning on but I'm getting a blinking blue light when I do the refresh and power what's wrong I googled and it said it could be the battery

[@selmateacher7]

It may be the battery or charger. have you tested it with a second charger?

[@TheBruj001]

@@selmateacher7 no I don't have a 2nd charger but maybe I'll go buy one ty

[@selmateacher7]

@@TheBruj001 I recommend that you try both methods again. I have seen it where these Chromebooks turn on after trying multiple times

[@Imbored_now]

The first method didn’t work, so I tried the second one but I don’t have a power button on the side. So my computer still won’t turn on 😭😭😭 What do I do

[@selmateacher7]

I am sorry to hear that. Does the unit still have the power light on?

[@Imbored_now]

@@selmateacher7 yes

[@selmateacher7]

@@Imbored_now please try these methods again.

[@rhosemarietiro5092]

Still not working 😭😭😭

[@selmateacher7]

I am sorry to hear that. do you see the LED light on the side or is that off too?

[@amybarker2945]

Mine is till not working…. Led is showing but only when plugged in

[@jmena73]

Is still did not work I tried the second method and it only showed the black screen with the charger on it and without it I definitely need more help on this laptop won't go on

[@selmateacher7]

Does it still charge when plugged in? Please try both methods again.

[@SannAAaaaaa]

My computer won’t turn on even after I use this, I’m not sure which button is considered the power button on my school computer, but it’s not working but the power light and keyboard works, just not the screen itself

[@selmateacher7]

The power button my be found on the side. Please try that one, if you do not see it on the top of the keyboard.

[@reyberwillmakeit1313]

thankyouuu

[@selmateacher7]

you're welcome

[@justforself3086]

I did everything as you said in the video, still not working, any methods, have no idea what to do, the blue light is working, but still nothing:(

[@selmateacher7]

I see. Okay.. please unplug all usb devices, i.e. mice and usb sticks from the chromebook, if any of these are plugged in and please try again. Let me know how it goes, I am here to help.

[@Jeremiahrushing12]

Well mines let me signs in and all but as soon as I sign in screen goes black with mouse courser any way I can fix it ?

[@selmateacher7]

Yes. You may reset it by doing Sign out of your Chromebook. Press and hold Ctrl + Alt + Shift + r. Select Restart. In the box that appears, select Powerwash. Continue. Follow the steps that appear and sign in with your Google Account. ... Once you've reset your Chromebook, you may log back in and it should work.

[@Jeremiahrushing12]

@@selmateacher7 this is it a Chromebook it’s dell

[@selmateacher7]

@@Jeremiahrushing12 All Chromebooks use the same method to do a powerwash , you may see the steps here: kzbin.info/www/bejne/qHbcpHmep7-DhtE

[@ayensapera8169]

Why my Chromebook won't turn on but the power button is blinking and charging what i need to do plss help me

[@selmateacher7]

I am sorry to hear about that. Please try the second method again, and press and hold those keys for a longer time. If you need further help, I am here. Also, if that does not work, please include the model # of the Chromebook , so I can look it up if there is anything different on your model.

[@_That_Girl_473]

My power button is on and the charging point colour is red what should i do?

[@selmateacher7]

Please Try pressing and holding the power button for 15 seconds if the method in the video is not working.

[@UNKNOWN-hl4gr]

My chromebook power button just remains on but the screen is still black what should i do?

[@selmateacher7]

So... even after trying both methods, the system is still not rebooting? Please wait 10 minutes, then try both methods again.

[@UNKNOWN-hl4gr]

@@selmateacher7 yes its still on the power button light won't turn off should i drain its battery?

[@selmateacher7]

@@UNKNOWN-hl4gr Yes, you may. After getting the system running again, please do a powerwash as I show in my other videos.

[@UNKNOWN-hl4gr]

@@selmateacher7 It managed to turn on but now whenever i move the chromebook its wifi automatically disconnects and doesn't turn back on what should i do?

[@selmateacher7]

@@UNKNOWN-hl4gr That has happened to me before as well. I did a powerwash on my Chromebook and it stayed connected after that. I have a video on the steps to do a powerwash on my channel.

[@julations]

chromebook has a black screen with the blue light but this method doesn’t work

[@selmateacher7]

I am sorry to hear that. Does the blue light ever go off? (even after holding the power button for more than 30 seconds?)

[@WeakenedArtist]

@@selmateacher7 i tried that too and it doesn't work

[@selmateacher7]

@@WeakenedArtist I am sorry to hear that. Next I would check the charger and make sure that the unit was charging or not.

[@TrynaStainShi]

Man, mines don't even charge I tried new and old charges they don't work

[@selmateacher7]

The charge port on the Chromebook may be broken.

[@TrynaStainShi]

@@selmateacher7 sir I think it's water damage

[@TrynaStainShi]

It ended up charging.. But no screen I have an Chromebook Mac Os 4

[@selmateacher7]

@@TrynaStainShi That would damage more than the USB charge port.

[@selmateacher7]

@@TrynaStainShi Oh.. wow...

[@avascott2341]

this didnt work what should i do?

[@selmateacher7]

Ouch. which Chromebook brand and model do you have? I will try to help.

[@Villager_boyz7]

It doesn't work in my chrome book Plese give me new trick

[@suzannediaz4291]

This did not work for me, I have a hp cromebook. There is no light on the side

[@selmateacher7]

Please check the Charger.

[@suzannediaz4291]

Still not working, I think I just need a new one

[@selmateacher7]

@@suzannediaz4291I am sorry to hear that. So testing it with another charger, still did not charge the Chromebook?

[@Ebn321]

My side light us also not lighting

[@selmateacher7]

Then it may not be charging. please check the charger.

[@Lott0Jay]

My not light is not on

[@selmateacher7]

Please check the charger. If the light is not on, then the unit may not be charging. or on.

[@G3u4hHirjeher-it1fq]

It still won't turn on what do I do

[@selmateacher7]

Oh wow. I am here to help. Do you see the LED light on the Chromebook?

[@MyfamilyJenkins]

Neither method works. When I hold the reset + power button, I see a blue and green light flash on but not the screen. I plug in the charger, and a green light comes on, so it's fully charged.

[@selmateacher7]

@@MyfamilyJenkins I see. which model of Chromebook are you working with. I will see if I can find another work-around.

[@benmalo1616]

Both methods were not working but as a last shot I just held the refresh and clicked power button a couple times and boom shakalaka

[@selmateacher7]

I am happy you got your Chromebook to come back on.

[@ColleneDoney-n8s]

😭😭😭 ive tried most if your videos. My acer chromebook is lesss than 2 years old and screen wont turn on.

[@selmateacher7]

Do you still see the power light, on?

[@stezi_TBG]

So easy to fix Cyril shift alt ref

[@selmateacher7]

Thank you

[@TrynaStainShi]

The light comes on but as soon I take it off the charger the light dips away..

[@selmateacher7]

I am sorry to hear that. It may be the charger.

[@Mooonkitten]

Same 😭

[@selmateacher7]

@@Mooonkitten Have you tried a different charger?

[@Mooonkitten]

@@selmateacher7 yes I didn't work 😭 I think my laptop is gone

[@selmateacher7]

@@Mooonkitten It may be the charger. Please try a different charger to test.

[@TrynaStainShi]

And the screen is completely black 😔

[@selmateacher7]

Something else is going on. Have you tried a different charger?

[@DOORS4858]

It didnt work tho 😢

[@selmateacher7]

Do you see the light on or is it off? Also, when you connect power does the light change at all? Another thing to check is the screen brightness. Let me know how it goes, as I always try my best to help.

[@tyrese354]

After I opened the screen just stayed at the loading screen

[@selmateacher7]

You may have other issues going on wit the Chromebook. Have you tried resetting back to factory setting as seen in my other videos?

[@dk7863]

interesting🙂.

[@selmateacher7]

Thank you

[@scarlettshaeprops]

Neither method worked

[@selmateacher7]

I am sorry to hear that. Is the power LED flashing, or is it off ?

[@scarlettshaeprops]

@@selmateacher7 it's on and I connected it to a hdmi port and I can see that the brightness is off but when I turn it on it doesn't work that is the brightness

[@selmateacher7]

@@scarlettshaeprops I see. can you do a powerwash on that unit

[@scarlettshaeprops]

@@selmateacher7 how do I do that?

[@selmateacher7]

@@scarlettshaeprops Here are the steps in my video: kzbin.info/www/bejne/ioTNmYZ5aK5_jLc

[@Dj4life456]

The light is still on!!

[@Lott0Jay]

Didn't work

[@selmateacher7]

I am sorry to hear that. You may wish to try again.

[@kristalkraus1739]

Nothing is working!!!!

[@selmateacher7]

I am sorry to hear that. Did you finally get the Chromebook to come back on?

[@johnyoungieyoung123]

Nope! Still black! I have to hold my button for 30 seconds. No joy either way.

[@selmateacher7]

I am sorry to hear that. Has the Chromebook come on again, yet?

[@johnyoungieyoung123]

@@selmateacher7 I drained the battery completely and it came back on for about 3 days and then went back off again. LOL!

[@selmateacher7]

@@johnyoungieyoung123 Ouch! Okay once it comes back on, please do a powerwash as I show in my "powerwash" video. It should fix that issue

[@Liberator_OO1]

May God bless

[@selmateacher7]

Thank you

[@hameedahmad7387]

Didn't worked

[@selmateacher7]

I am sorry to hear that.. please try again.

[@QuynnettaSanders]

Yeah both methods did not work

[@selmateacher7]

Ouch. I am sorry to hear that. Have you been able to get it to boot yet?

[@jamesgutierrez7712]

Nothing is working. Tried both methods. The light flickers from white to orange, then back to white almost immediately. The white light is always on.

[@selmateacher7]

I am sorry to hear that. Please wait 30 minutes then try again

[@colleencusick5503]

Neither way worked

[@selmateacher7]

Is it still charging when plugged in?

[@RedversCross]

Second method worked for me. Thanks.

[@selmateacher7]

Awesome