ServiceNow | IT Support Ticketing System Training | Demo

[@Jobskillshare]

2024 Practical IT Support Skills Training, now accessible through convenient monthly memberships. Begin your journey from any location, as we furnish comprehensive labs and resources to support your learning. Explore more at jobskillshare.org/membership

[@nithishreddy8381]

I really liked the way you explained service now, without going in depth but giving us confidence to learn by ourselves. Thanks for this video.

[@eswarkuruba2760]

No Bla Bla.. Simply super .. Nice Explained

[@mr_0n10n5]

The tip using the resolved tab is pure gold. Thanks

[@SimonCheong-my7ml]

u rock! i have never seen service now application in my life and u just made it looks so simple for a newbie like myself. thank you so much, i am subscribed to your channel now

[@engrumarkhan]

Thanks a lot for this great explanation, I moved from Telco Managed services to pure IT industry. We were using vendor proprietary tools, which were somewhat similar. After watching this video I can map things in my mind one to one. Great work! Thanks for sharing 😊

[@Nishan29nandaimata]

We use this tool in our organization, and it's simple , user-friendly tool.

[@pranjalsaxena7491]

Yes same here

[@nashaatmena7687]

thx for your simplicity for explaining Service Now Ticketing system

[@anibalnikaplay]

it was easier to understand this Video than the training provided at my company. the one thin I do have a question, is how do I hide Resolve tickets? How do I prevent them to still show in my queue after completion, and still see (New, Open, in Progress, on Hold).

[@josecuervoladines5331]

Jesus, I've been failing my interviews not knowing that I am already using something like it in my current job. So it provides KB, it allows you to file a ticket for bugs and incidents and it also allows you to set priority to the case. Does the company provide a prebuilt version of their own or is it for ready general use?

[@Selmephren]

Hey, thanks for the intro for ServiceNow!

[@DeepakRai]

How to Customize list in Servicenow @

[@lautarorodriguezcastello9963]

Hi, sorry for the dumb question but how do I access to this ticketing plattform? I couldnt acces from the ServiceNow website... Thanks a lot and good video!

[@bharatikatyal666]

Thanks for this video as I am working and working in service now portal as please confirm where we put tihe ticket number in snow

[@lakshmimatti6442]

Hy dude thanks alot I'm toomuch confusion but now I'm able to work but issue is breached ticket unable to handle help that issue good explanation 🤗

[@apristinemadani]

Excellent ! learned a lot about ServiceNow. Thank you

[@Xoxo-1010-Xoxo]

how to download it for free.

[@apristinemadani]

@@Xoxo-1010-Xoxo It's a paid product

[@pranaybolla487]

Is there any future by learning this tool

[@pjmclenon]

why is your screen view size small or like reduced? also i noticed in mnay recent utube vids the text is not clear why? i am wta ching on hd resoltion is this a utube issue?

[@parisarahigh7054]

It was so useful thank you. kinda the best video that I've seen about servicenow. I really learn from you. thanks a lot.

[@leenacrasta48]

Thank you sooo much for explaining this in such easy way! Keep up the good work☺️

[@nilanjansaha450]

what's the future of ticketing ! can you please tell

[@saisantoshkumar5034]

what is the use of this ticketing tool. just they can solving the ticket for user.

[@kalpanagouda4747]

Exactly user can't solve right

[@SaiRam-gs5wc]

For dasj board view, do we need admin access?

[@rs-tarxvfz]

Where does this fits in Agile process?

[@rayjukenl3497]

Thank you for this. This is exactly what I was looking for. Everything else is for administrators or a level higher than what I wanted. Earned a sub for sure

[@himanshufartiyal1348]

How to create a dashboard?

[@shubhamkori23]

Is there any mobile application for service now?

[@mustaffaz94]

How do I assign a incident directly to a requester without a assignment group

[@TheHowToKing]

Great high-level overview of ServiceNow!

[@motech2022]

thank you so much this is our way of doing things daily routine

[@simonoganga5956]

This is an invaluable resource like GOLD. Thank you

[@klso14567]

I am not able to see my search box in the up right hand side .. please help me 😥😥😥

[@vino9587]

sir i wanna ask, PAM-CM-1243: Could not retrieve the ticket from the ServiceNow system. can you help me what your solution sir ?, thank you

[@kamata93]

This seems way better than Remedy system

[@narayananbalaji2230]

Thank you... very detailed and useful one.

[@dipakrathod6394]

Please could you make a video on service now how it is used in cybersecurity ticketing purposes.

[@kidrob0tn1k]

Thank you for the overview and information. This is very helpful!

[@Chowzir]

you're awesome bro, very easy to understand thanks

[@zzill001]

Well explained. Good efforts 👍

[@kirtikumarvaghela1143]

thank you for clean way explanation

[@charithareddy428]

can you post a video on tickets reolving for end user pwd rest

[@leenytmx8799]

Hello I love your video! How can I create a dashboard where I can check how many tickets my team has done?

[@felipeqp9532]

what is the cost per month?

[@dominped23]

Thanks for the tips!

[@prakashovhal8934]

Please share that channel link

[@vishnuramesh4801]

Hi I am a graduate..with a commerce background.. I am thinking to join this course.. so how good is this for me.. a person with commerce background how long it takes me to understand and learn this course..how would it help my career

[@Jobskillshare]

Hi Vishnu, what is your career goals? only this course can teach you a very specific skills and it's targeting IT support professionals. If that is what you want to become this won't be enough. You will either need to learn from our full Free training on KZbin or our hands-on paid program. You can also learn from other platforms. Thanks

[@andrewbaxner8153]

thank you so much for the tutorial i really appreciate

[@vishalkatule5975]

Great session

[@himanshuvarshney4067]

Thank You so much for making this video.

[@j.williamb.c8984]

great video thanks

[@kimjohnson985]

Thank you very detailed and easy to follow.

[@Traumm9]

Excellent, thank you (Y)

[@debansushial8849]

Thank you so much ,its really helpful

[@jenniferfan8155]

Thank you for the detailed explanation. It's really help.

[@ALLINONE-xp7ip]

Thanks.... It's really helpful

[@satishghortale8747]

Perfect

[@BizzaroBrainBoi]

just mute, play some music in the background, and right. arrow to skim it, thank you for the vid

[@Phaze114x]

thank you

[@Exploratorium360]

I just subscribed

[@pantv6966]

whats with than wanna be accent ? u ended up sounding funny . Content was really good . cheers for that

[@shakilahmad7891]

do you give me documentation???

[@SuperChelseaSW6]

Is servicenow open source?

[@dnfjieisisjwjwieirjdjxkkwwiei]

I believe it's Commercial

[@sergeyfilat4238]

It can be explain for 2 minutes waste of time

[@عبداللهالعقيل81]

😂😂😂😂

[@enalonzo]

If only employees actually took the time to create tickets instead of pinging admins in MS teams for help. Companies spend so much money on ticketing systems, and they don't get used.

[@maythamalzarqani3962]

Thank you